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All Reviews for Airport Transfer & Services in Hawaii

Overall Rating

4.65 4.65 / 5

Reviews

1280 reviews

Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Great, amasing, must do for everyone!!!!

Reviewed by: Gudny

It was planned as a surprise for my mother and my it was a succsess!!!! The person, Alfred, who greeted us was really heartwarming and helpful. I am so grateful for having decided to do this and for having met Alfred. Many thanks and hugs and kisses to Alfred

Reply from activity provider

Aloha Gudny! I have just passed your message to Alfred and he wanted me to let you both know that you are very welcome!!! He had a lovely time greeting the both of you! Mahalo for you lovely message and I hope the both of you made several precious memories on our beautiful island!

  • Mother and daughter from Iceland

Helpful
Rating:
Packages: Deluxe Fragrant Tuberose & Orchid Lei
Attended as: Friends
Posted on: 2016/09/11
Activity Date: 2016/09/08

Kauai Airport Lei Greeting Service at Lihue Airport - Hawaiian Floral Necklace

Amazing Lihue Greeting

Reviewed by: Rachel

It was so amazing to have the fresh orchid lei greeting when we got off the airplane for our honeymoon in Hawaii. They were beautiful and so fresh. It was a great way to kick off our Hawaiian adventure!

Reply from activity provider

Aloha Rachel! Thank you for your wonderful review! Our greeter was ecstatic to have learned of this positive review, and we hope that your vacation was as great as you envisioned. Mahalo Nui Loa! -- Jesse I. --

Helpful
Rating:
Packages: Classic Orchid Lei
Attended as: Couples
Posted on: 2016/09/08
Activity Date: 2015/12/12

Big Island Lei Greeting Service at Kona Airport - Hawaiian Floral Necklace

Lei

Reviewed by: Aileen

Kona Lei welcoming,
Thank you for the warm welcoming we received! Great welcoming!! She helped us to where to find the baggage claim and where to go for the car rental pickup. Very friendly and helpful. Asked if we needed anything else she could do.
Thank you for the warm welcome!!!!
Aileen

Reply from activity provider

Aloha Aileen! This is superb! We are glad that our greeter gave you the best service that she could! We take pride in welcoming all of our guests, and we will definitely have this message sent to her. We hope your vacation was a great one! Mahalo Nui Loa! -- Jesse I. --

Helpful
Rating:
Packages: Classic Orchid Lei
Attended as: Couples
Posted on: 2016/09/06
Activity Date: 2016/09/03

Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

great

Reviewed by: judy

FANTASTIC!!!It was so nice when arriving and she was there greeting us.

Reply from activity provider

Aloha Judy, Thank you very much for the feedback on your experience. We are happy to hear that we lived up to your standards. Again, thank you very much and have a wonderful day!

Helpful
Rating:
Packages: Classic Orchid Lei
Attended as: Families
Posted on: 2016/09/04
Activity Date: 2016/08/17

Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Sister Surprise

Reviewed by: Pegeen

This was for my oldest sister when she arrived to meet up with our other sister who is working in Hawaii for two weeks.
I had gotten this lei greeting when I visited and it made me fall in love with the islands.
I wanted to share it with her too. The smile on her face in the picture I was sent was magical. The happiest smile I've seen on her in 20 years.
Mahalo for granting her that happiness.

Reply from activity provider

Aloha Pegeen, Thank you very much for the feedback regarding both yours and your sister's experience during our services. We are happy to have shared a part in that wonderful and happy smile and hope that you have made wonderful memories during her stay. Again, thank you very much and have an amazing day!

Helpful
Rating:
Packages: Classic Orchid Lei
Attended as: Solo Travelers
Posted on: 2016/09/03
Activity Date: 2016/08/31

Honolulu Cruise Ship Shuttle by Speedi Shuttle [Open Soon]

No problems

Reviewed by: Rusty

Shuttle was on time and delivered us in a timely fashion.

Helpful
Rating:
Attended as: Couples
Posted on: 2016/08/29
Activity Date: 2016/08/13

Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Perfect Start

Reviewed by: Barb

We had the nicest man greet us at HNL, so helpful and friendly. It was the perfect way to start a nice Hawaiian vacation!

Reply from activity provider

Aloha Barb, Thank you very much for taking the time to write a review on the positive impact our greeter had for you. We will be sure to let him know about your review, we are all elated to learn that we are doing well with our services. We hope you have/had a wonderful and memorable trip in Hawai'i! Mahalo nui loa!

Helpful
Rating:
Packages: Classic Orchid Lei
Attended as: Families
Posted on: 2016/08/27
Activity Date: 2016/08/02

Speedi Shuttle Kona Airport Transportation Service

Impressed with service.

Reviewed by: JoOnDaGo

I am a first time customer who was looking for non car rental services and came across Veltra. I noticed the Speedi Shuttle service both on Oahu and Hawaii Island, but had never used it. I called for information and was helped by a very friendly employee who gave me thorough information. Registering was simple and quick. I made a reservation for departure service from my resort to Kona airport. The driver was on time and she and I had a very enjoyable conversation all the way to the airport in the very comfortable air conditioned Speedi van. The fare was AMAZING. Taxi rates back home on Oahu and on the Big Island are very high. I paid LESS for a 14 mi. trip with Speedi vs a 4.4 mi. ride in a taxi on the Big Island. Back home, 1.7 mi from the airport to my residence by taxi cost me half what I paid for the 14 mi. trip on the Big Island. Yes. I am very impressed with your service.

Helpful
Rating:
Packages: [Departure] Hotel to Airport - Shared Service
Attended as: Solo Travelers
Posted on: 2016/08/27
Activity Date: 2016/08/06

Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Lei Greeting

Reviewed by: Family B

It was a wonderful surprise for my daughter and husband! Our Greeter was so sweet!

Reply from activity provider

Aloha B Family,

Thank you very much for taking the time to write a review on the type of impact our greeter had for you. We are sure he will be quite elated by your comment and continue to provide a wonderful service. We hope you enjoy your stay here in the beautiful islands! Mahalo nui loa.

Helpful
Rating:
Packages: Classic Orchid Lei
Attended as: Families
Posted on: 2016/08/25
Activity Date: 2016/08/17

Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]

Comfortable ride

Reviewed by: Greg

Van rrived exactly on time. Pleasant driver and a comfortable ride.

Helpful
Rating:
Packages: [Departure] Hotel to Airport
Attended as: Couples
Posted on: 2016/08/23
Activity Date: 2016/08/17

Private Stretch Limousine Airport Car Service Transportation to Waikiki & Kahala

Car as desired

Reviewed by: Martin

friendly Staff; perfect Organization; in Time; save driving through the Hotel

Reply from activity provider

Thank you Martin for your review. We look forward to your next visit to Hawaii.

Helpful
Rating:
Packages: [Arrival] Airport to Waikiki - Luxury Stretch Limo (up to 7 passengers)
Attended as: Couples
Posted on: 2016/08/12
Activity Date: 2016/07/21

Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

perfect organization

Reviewed by: Martin

Without Problems; in Time; very good Organization; friendly staff

Helpful
Rating:
Packages: Classic Orchid Lei
Attended as: Couples
Posted on: 2016/08/12
Activity Date: 2016/07/21

レイ・グリーティングサービス 新鮮な草花を使った種類豊富なレイから選べる!グループやハネムーンプランあり<ダニエル・K・イノウエ国際空港>

A regrettable communication error. 痛恨の連絡ミス

Reviewed by: KATO

Since it was the first time for me, my family, and my friends' families to come to Hawaii, I ordered a lei welcome as a surprise without telling anyone.

On the day of July 29, when I found the person holding our team name sign at the airport exit, she was a woman in a regular shirt and pants. I thought she would guide us to where we would receive the lei, but when I spoke to her, she took out a lei from her bag and placed it on my family member behind me, saying, "Welcome, thank you." I was confused because this was not what I expected, and even though I had ordered for all 16 people and made a payment in advance, why was there only one? I showed the voucher for the 16 orders to the staff, but they showed me a document that probably came from the company, saying, "It says one here, right?"

Indeed, it was written as one, but I couldn't accept it. I called the local company to check if the remaining 15 had not been processed, and it turned out that the payment had been made, but there was a communication error. They asked if they should deliver the rest to the hotel later, but I said it wouldn't make sense if I didn't receive them at the airport, so I requested to cancel the remaining 15 and process a refund.

I was very disappointed, especially since I had high hopes for the surprise. The kids asked, "Why is there only one?" and I felt bad from the moment we arrived. Starting the trip like this put me in a really unpleasant mood, so I hope they will be more careful in the future.

By the way, I also hope the person handing out the lei will pay more attention to their attire and greet us with a bigger smile to create a welcoming atmosphere.

僕も家族も友人家族も含め初めてハワイに来たので、みんなには言わず、サプライズで楽しませようとレイのお出迎えを注文しました。
7月29日の当日、私たちのチーム名の札を持っている方を空港出口でさがして見つけたら、普通のシャツにズボンをはいている女性でしたので、きっとこの人はレイをかけてくれる場所まで案内してくれる方だと思っていましたが、話しかけるとバックから取り出したレイを僕の後ろにいた家族にかけてくれて、「ようこそ、ありがとう」って言っていました。なんだこれは?写真等と期待してたのと違うぞ、更に16人全員分注文して事前にカード決済しているのに何で1人だけ?と疑問だらけで、16人の注文のバウチャーを係りの方に見せましたが、「私の書類には、1つって書いてあるでしょ」って会社から渡されているであろう書類を見せられました。
確かに1人って書いてありましたが、なんか納得できずに、現地の会社に電話して残り15個がまさか決済されてないよなと思い連絡しました。
やはり決済はされていて連絡ミスだったらしく、あとでホテルに届けるか?と言われましたが、空港でもらわないと意味がないので残り15個はキャンセルして返金処理をしてもらうようにしました。
サプライズで楽しませようと期待していただけに非常に残念でした。子供達にも「何で一人だけ?」て言われて、着いた着いた瞬間から嫌な思いをしてしまいました。旅の始まりで、こんな感じだと凄く嫌な気分になったので、今後気をつけて欲しいです。
ちなみにレイを渡してくれる方も、服装に気を使ってもっと笑顔で歓迎ムードを出してほしいです。

Reply from activity provider

Thank you very much for using Ray Greeting Service.

However, we sincerely apologize for the significant inconvenience caused to you from the very beginning of your trip, despite the excitement of your travels.

Upon confirming the details with the local operating company, we found that there was an error in the arrangements. Although you had requested 16 leis, we were only able to provide one on the day of your arrival. We are truly sorry that we could not fulfill your request for the lei delivery service, which was intended to be a surprise.

Additionally, we deeply apologize on behalf of the operating company for the staff's handling of the situation. Instead of welcoming you as you arrived and helping you create wonderful memories, we unfortunately caused you discomfort.

Please be assured that we will contact you separately via email regarding the details.

To prevent similar inconveniences in the future, we take your feedback seriously and will work with the operating company to improve our services.

Thank you very much for your valuable feedback during this busy time.

VELTRA Customer Support Team

この度はレイ・グリーティングサービスをご利用いただき誠にありがとうございます。
しかしながら、せっかくのご旅行にも関わらず、旅の始まりからお客様に多大なるご迷惑をおかけしましたこと心よりお詫び申し上げます。

今回の内容を現地催行会社に確認させていただきましたところ、お手配に誤りがあり、16個のレイのご依頼を承っていたのにも関わらず当日1個しかご案内が出来かねたとの報告がございました。
せっかくのサプライズ演出のためにレイのお渡しサービスをお申し込みいただいたのにも関わらず、催行会社のお手配に漏れがあったためにご提供できず大変申し訳ございませんでした。
また、現地で対応させていただきましたスタッフの対応につきましても、本来であればご到着のお客様をお迎えし、思い出作りお手伝いをすべきところ、かえってご不快なお思いを抱かせてしまいましたこと催行会社に代わり深くお詫び申し上げます。
詳細につきましては、別途メールにてご連絡させていただおておりますことご了承ください。

同様のご迷惑をおかけしないためにも、お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。

お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム

Translated by OpenAI
Show original Translate
Helpful
Rating:
Packages: シルク・プルメリア・レイ
Attended as: Families
Posted on: 2016/08/09
Activity Date: 2016/07/29

Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now]

Fantastic service

Reviewed by: Gina

I have only good things to say about Roberts Hawaii shuttle service. Friendly staff., nice shuttles,on time even early arrival. Deb was great! Even as I was leaving Hawaii for Maui, Deb added more stories, information and folklore.
She made sure my luggage was taken care of and directed me to the appropriate check-in location. I would absolutely use Roberts Hawaii again!

Helpful
Rating:
Packages: [Departure] Hotel to Airport
Attended as: Solo Travelers
Posted on: 2016/08/08
Activity Date: 2016/07/14

Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now]

Good job

Reviewed by: Gina

Roberts Hawaii was great. Friendly, on time and helpful with the luggage. I'm glad I choose them.

Helpful
Rating:
Packages: [Arrival] Airport to Hotel
Attended as: Solo Travelers
Posted on: 2016/08/08
Activity Date: 2016/07/11

Honolulu Airport Honeymoon Romantic Flower Lei Greetings for Couples

Airport greeting

Reviewed by: Clifford

Very well done. The young lady was very attentive and gracious. She helped make the experience very pleasant for all of us.

Reply from activity provider

Aloha Mr. Clifford,

Thank you very much for your feedback, we very much appreciate it! I am glad that our greeter serviced you with a high standard of service and made your trip in the islands an enjoyable one. We hope you have a wonderful week, and again, thank you very much!

Mahalo,
LeiGreeting.com Staff

Helpful
Rating:
Packages: Forever Love (Set of 2 Orchid Leis & 2 Kukui Nut Leis) [until 12/31/2017]
Attended as: Families
Posted on: 2016/08/07
Activity Date: 2016/08/04

Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Awesome

Reviewed by: Sherry Washburn

My Neice was traveling to Oahu from LA. Her plane had engine damage and she had to wait for a new plane. She was overwhelmed & extremely upset that her departure was delayed almost an entire day. I thought I'd cheer her by having her Lei'd at her arrival. It was short notice, I could not get anyone to do it. Than I called Veltra, I explained my situation. After some checking the very nice gal told me they could arrange it, my niece was arriving in just 3 hours. I am so greatful. Thank you!

  • Thank You!!!

Helpful
Rating:
Packages: Classic Orchid Lei
Attended as: Solo Travelers
Posted on: 2016/08/07
Activity Date: 2016/08/04

レイ・グリーティングサービス 新鮮な草花を使った種類豊富なレイから選べる!グループやハネムーンプランあり<ダニエル・K・イノウエ国際空港>

I want my time and money back! 時間とお金を返してほしい!

Reviewed by: さとし

I thought I would easily find the group exit since I was wearing a red aloha shirt, but I couldn't find it at all. I even tried the individual exit, thinking it might be a different one, but still no luck. By the time I went back to search, it had already been an hour since my arrival.

I had no choice but to ask the JTB representative I had arranged my trip with. They helped me search and even made contact.

To my surprise, they said, "At the individual exit, there's someone in a purple aloha shirt." Wasn't it supposed to be red at the group exit?

Moreover, they said they couldn't reach the person, so I was asked to look for them. The JTB representative also helped with a major search.

Then, I found him. He was sitting to the side, doing a crossword puzzle, showing no intention of looking for me at all. The JTB representative had to firmly tell him, and only then did he finally realize.

To make matters worse, the lei was in a plastic bag, lacking any charm. The card he handed me had different writing than what I had requested.

I wasted both time and money. I want a refund.

団体出口、赤色のアロハシャツということで、すぐ見つかるだろうと思っていたのですが、全く見つからず。
違う出口かと思って個人の方も行ってみたのですがまた見つからず。
戻って探している間にすでに到着から一時間。

仕方なく旅行を依頼していたJTBの人に聞いてみたら、探してくれたり、さらには連絡をとってくれました。

すると、驚くことに、
「個人出口」で、「紫」のアロハシャツ。
は、団体出口、赤では??

しかも連絡がつかないから、こちらから探してくれと言われたとのこと。
JTBの人も手伝ってくれて大捜索。

すると、いました。
脇に腰かけて、クロスワードをしているおじさん。
探す気なんてさらさらありません。
JTBの人があきれた感じで強く言ってくれて、やっと気づいたくらい。

しかもレイはポリ袋の中。全く情緒なんてありません。
渡してくれたカードもこちらが依頼していたものとは違う文字。


時間とお金を無駄にしました。
返金を求めたいです。



Reply from activity provider

Thank you very much for using Ray Greeting Service.

However, I sincerely apologize for the significant inconvenience caused to you from the very beginning of your trip, despite it being a special occasion.

Upon confirming the details with the local operating company, it was found that the greeting was actually at the individual exit, but there was an error in our activity page that incorrectly stated it was at the group exit. I am truly sorry for the trouble caused by the inaccuracies on our activity page.

Additionally, regarding the staff's response at the location, they should have welcomed you upon your arrival and assisted in creating memorable experiences, but instead, we caused you discomfort. On behalf of the operating company, I deeply apologize for this.

We have also contacted you separately via email, so I would appreciate it if you could check your email for further details.

We take your feedback seriously and will work with the operating company to improve our services in the future.

Thank you very much for your valuable feedback during your busy time.

VELTRA Customer Support Team

この度はレイ・グリーティングサービスをご利用いただき誠にありがとうございます。
しかしながら、せっかくのご旅行にも関わらず、旅の始まりからお客様に多大なるご迷惑をおかけしましたこと心よりお詫び申し上げます。

今回の内容を現地催行会社に確認させていただきましたところ、実際は個人出口でのグリーティングでありましたが、弊社アクティビティページに記載に誤りがあり、団体出口とご案内してしまったことが発覚しました。
弊社アクティビティページの記載不備により、ご迷惑をおかけしましたこと、誠に申し訳ございません。
また、現地で対応させていただきましたスタッフの対応につきましても、本来であればご到着のお客様をお迎えし、思い出作りお手伝いをすべきところ、かえってご不快なお思いを抱かせてしまいましたこと催行会社に代わり深くお詫び申し上げます。
別途メールにてご連絡させていただおておりますので、詳細につきましては、メールをご確認いただけましたら幸いです。

お客様からのお言葉を真摯に受け止め、催行会社と共に、今後さらなるサービス向上に努めてまいります。

お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム

Translated by OpenAI
Show original Translate
Helpful
Rating:
Packages: オーキッド・レイ
Attended as: Couples
Posted on: 2016/08/04
Activity Date: 2016/08/03

Lihue Airport Honeymoon Special Flower Lei Greetings for Couples

Perfect lei!

Reviewed by: Susan

They were there at the airport with a nice large sign and put the leis on 4 of us and he very nice!

Reply from activity provider

Aloha Susan! Thank you for taking the time to reply to us! We are ecstatic to have learned that your lei greeting was satisfactory! We take pride in our work, and we are glad you enjoyed a piece of Hawaii to take with you!

Mahalo Nui Loa!
-- Jesse I.

Helpful
Rating:
Packages: Forever Love (Set of 2 Orchid Leis & 2 Kukui Nut Leis)
Attended as: Families with Young Children
Posted on: 2016/07/29
Activity Date: 2016/07/26

Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Getting Leied In Honolulu

Reviewed by: Martin H.

I wanted to get a Lei greeting for my wife on our arrival in Honolulu, and I contracted with Hawaii Activities for an Orchid/Ti leaf lei for my wife and a Ti leaf lei for myself. First our plane was late and the greeter was still there right on time at our arrival, and second the leis were very well done, with my wife's Orchid lei being really beautiful. I was happy with how it turned out, and would recommend these people to others who are coming to Hawaii.

Reply from activity provider

Aloha Martin! Thank you for taking the time to reply to us! We are glad that these leis made you and your wife feel welcomed! We hope you have had a great time on the islands, and we look forward to serving you in the future!

Mahalo Nui Loa!
-- Jesse I.

Helpful
Rating:
Packages: Classic Ti Leaf Lei
Attended as: Couples
Posted on: 2016/07/27
Activity Date: 2016/07/22

Maui Lei Greeting Service at Kahului Airport - Hawaiian Floral Necklace & More

Not worth it

Reviewed by: Meredith

I would not spend my money on this again. So many fun things to do and so many opportunities to have treats on trio - just not that special. My kids did not care at all - I was suprised. Thought they would be thrilled. Very lackluster

Helpful
Rating:
Packages: Classic Orchid Lei
Attended as: Families with Young Children
Posted on: 2016/07/20
Activity Date: 2016/07/17

Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]

Thank you.

Reviewed by: Joseph

Were greated at airport with our names tag. Very kind and hospitable crew. Thank you so much.

Helpful
Rating:
Packages: [Arrival] Airport to Hotel
Attended as: Couples
Posted on: 2016/07/18
Activity Date: 2016/07/15

Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Greetings

Reviewed by: Mark

We were met by a very cheerful person and the Lei's were beautiful. She took us to the baggage area and continued to tell us about the island and provide suggestions on what to do. Awesome way to start our vacation.

Reply from activity provider

Mahalo for the wonderful review, Mark!!! We hope you'll remember your lei greeting when you think of Hawaii!

Helpful
Rating:
Packages: Deluxe Fragrant Tuberose & Orchid Lei
Attended as: Couples
Posted on: 2016/07/16
Activity Date: 2016/06/18

Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now]

Great experience!

Reviewed by: Chris C

Had a great experience from beginning to the end!
Booking online was a breeze And the price for the trip was affordable ! The whole pickup & trip was organized! She was friendly and my driver was great too!thank you!

Helpful
Rating:
Packages: [Arrival] Airport to Hotel
Attended as: Solo Travelers
Posted on: 2016/07/16
Activity Date: 2016/06/23

Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now]

Airport to hotel shuttle

Reviewed by: Jade

I was the only passenger.since it was my first visit to the Big Island, the driver explained the scenery on the way.

Be sure to book through Veltra. If you book through Speedi Shuttle the cost will be double.

Helpful
Rating:
Packages: [Arrival] Airport to Hotel
Attended as: Solo Travelers
Posted on: 2016/07/09
Activity Date: 2016/06/15

Kona Airport Shuttle Transportation (KOA) by Roberts Hawaii [Open Now]

shuttle from hotel to airport on the Big Island

Reviewed by: Jade

I was the only passenger, so I sat up front . The driver was super friendly. We started talking about Waimea and the paniolos. He was a former rodeo cowboy and I'm a former barrel racer, so we talked about cowboy stuff all the way to the airport and had a great time.

Helpful
Rating:
Packages: [Departure] Hotel to Airport
Attended as: Solo Travelers
Posted on: 2016/07/09
Activity Date: 2016/06/19

Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

lei greeting

Reviewed by: vblack

absolutely wonderful!! so nice and the couple we traveled with had never been to hawaii and they were thrilled with the special attention and great smile of your gal she even took a photo for us and offered to walk to baggage area with us if we needed help

Reply from activity provider

Aloha! Thank you for taking the time to reply to our services! We are thrilled to have learned the greeting from Jackie was to your satisfaction! We take pride in our greetings and wish the clients had a wonderful start to their Hawaiian vacation!

Mahalo!
-- Jesse I.

Helpful
Rating:
Packages: Classic Orchid Lei
Attended as: Couples
Posted on: 2016/07/09
Activity Date: 2016/06/18

Maui Lei Greeting Service at Kahului Airport - Hawaiian Floral Necklace & More

Lei Greeting

Reviewed by: Wilson

The Lei Greeting was very nice, but was expecting a beautiful lady to do it. From the time we have done this in the past it was always a beautiful lady putting the Lei around our necks. My nephew was very disappointed, but other wise very nice. Thank you for the wonderful service. It makes the trip to paradise worth it.

Reply from activity provider

Aloha! Thank you for taking the time to reply to us! We do apologize for not having a female do the lei greeting. As you are aware now, we do have both men and women greeters as it is not gender-locked. Should you have a lei greeting in the future, please indicate it in the Special Instructions, and we will do our best to accommodate. We appreciate your wonderful review, and we hope you had a wonderful time on our islands! Mahalo! -- Jesse I.

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Rating:
Packages: Classic Orchid Lei
Attended as: Families
Posted on: 2016/07/09
Activity Date: 2016/06/16

Maui Kahului Airport Shuttle (OGG) by Roberts Hawaii [Open Now]

事故でハイウェイ封鎖・・・

Reviewed by: hawaii

チェックアウトの際にホテルのフロントでハイウェイで事故があって空港までの道が封鎖されていると聞き、送迎が来るのかどうか不安で急いで問い合わせました。メールアドレスや滞在先を登録しているんだから、こういうトラブルがあった際には一応連絡をくれてもいいと思うのですが・・・。自分で問い合わせるまで本当に不安でした。しかも、時間通り行くと言われたにもかかわらず、結局15分以上遅れてやってきて、飛行機に間に合わないのではないかとさらに不安になりました。事故なのでしょうがないですが、そういう情報があるのならばすぐに共有してほしかったです。

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Rating:
Packages: [Departure] Hotel to Airport
Attended as: Couples
Posted on: 2016/07/04
Activity Date: 2015/12/21

Oahu Lei Greeting Service at Honolulu Airport - Hawaiian Floral Necklace & More

Very good customer service!

Reviewed by: Neekan Rivera

Marilyn was extremely polite and welcoming at the beginning of the flight. She offered to take a nice picture of us and waited until the baggage arrived. Which was a pretty long time. All in all the perfect surprise for my wife

Reply from activity provider

Mahalo for your wonderful review! Marlyn is a wonderful greeter and were ecstatic to hear that the surprise was perfect!

Helpful
Rating:
Packages: Classic Orchid Lei
Attended as: Couples
Posted on: 2016/07/03
Activity Date: 2016/06/29