Reviewed by: ADS
The venue was awesome, the traditional showcases were great, and it was a sweet cultural journey through islands of Polynesia.
| Rating: | |
|---|---|
| Packages: | Classic Package: Rear Seating, 1 Drink & Shell Lei |
| Attended as: | Couples |
| Posted on: | 2024/06/20 |
| Activity Date: | 2024/06/11 |
Reviewed by: Shawn M.
We appreciated the Chief's showmanship and humor as well as the dancers. Food was very good and we were thoroughly entertained.
Only negative is that we bought the package with transportation and it got us there after all the cultural activities were finished. That was disappointing since we could have just Ubered over and skipped the bus ride. Keep in mind that this Luau is quite a ways from the Waikiki area.
| Rating: | |
|---|---|
| Packages: | Aloha Experience Package: Wing Seating, Shell Lei Greeting & 1 Drink |
| Attended as: | Families |
| Posted on: | 2024/06/19 |
| Activity Date: | 2024/06/14 |
Reviewed by: Sandra L Piechowiak
Great experience made all the better by Lola, our driver. She was the best!
| Rating: | |
|---|---|
| Packages: | Deluxe Tour with Arizona Memorial Ticket Package |
| Attended as: | Couples |
| Posted on: | 2024/06/18 |
| Activity Date: | 2024/06/16 |
Reviewed by: Phil
Francis was a really fun guide and took care of us really well, making sure we were all doing okay with the high elevation. Sunset was gorgeous, seeing the moon through an 80x telescope was really cool, watching the stars come out was great. If you have a choice, go during a new moon, we had about 70% moon and it created a lot of light pollution in the sky. The other guide (Tom?) was really good at pointing out all the main constellations, even naming some of them in various different languages since we had a mixed ethnic group. Very knowledgeable. Phenomenal, phenomenal tour.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2024/06/18 |
| Activity Date: | 2024/06/16 |
Reviewed by: Annette Miller
The view was amazing. We were so well taken care of... the guide has been doing this for 20 years and HE made the experience. I would recommend this excursion. It was beyond what we expected!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2024/06/17 |
| Activity Date: | 2024/05/26 |
Reviewed by: Mint
The horseback riding experience along the beach was very pleasant, and the horses were calm, so I felt safe riding them.
We participated as a couple, and there were five other participants along with two guides. One led the way while the other checked on everyone’s situation and provided support, which was reassuring.
They also take photos at the beach, making for great memories. This is a tour I would like to join again the next time I visit Hawaii.
After horseback riding, you can enjoy a leisurely lunch in Haleiwa and explore the shops, so I highly recommend it.
海辺を歩く乗馬体験はとても気持ちがよく
馬たちもおとなしいので、安心して
乗ることができました。
夫婦で参加しましたが、
そのほかに5人の参加者がいて、
ガイドさんが2人。
1人が先導してくれて、もう1人が途中で
みんなの状況を見て、リードしてくれますので安心です。
ビーチで写真も撮ってくれるので
記念になります。
また次回ハワイに行った時にも参加したいツアーです。
乗馬の後は、ハレイワの街でゆっくりランチをしたり
お店巡りもできるのでお薦めです。
| Rating: | |
|---|---|
| Packages: | 海辺乗馬付きプラン |
| Attended as: | Couples |
| Posted on: | 2024/06/17 |
| Activity Date: | 2024/06/15 |
Reviewed by: mosallin
I had to wait quite a while before departure, but during the ride, the driver shared interesting and funny stories about Hawaii (in English), which made it very enjoyable. The seats were spacious and comfortable, allowing me to relax a lot. I will definitely use this service again.
出発までにかなり待たされましたが、乗車中はドライバーさんがハワイに関するお話をおもしろおかしくしてくださったり(英語です)とても楽しかったです。
シートは広めで座りやすく、とてもリラックスできました。また利用させていただきます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2024/06/17 |
| Activity Date: | 2024/05/22 |
Reviewed by: Hanson
We had a great time at Kipu Ranch and would definitely return. The tour operators were so fun and knowledgeable. We loved hearing about the history of the Ranch and all the beautiful scenery. I highly recommend this tour if you are on Kauai!
| Rating: | |
|---|---|
| Packages: | 3-Hour ATV Group Ride Package (Seats 4 to 6 participants) |
| Attended as: | Families |
| Posted on: | 2024/06/16 |
| Activity Date: | 2024/06/13 |
Reviewed by: FrugalTourist
We did the movie set Bus tour with our 2 grandkids (7 and 4 yo).
It’s 90 minutes but could easily be done in 60.
The ranch scenery is beautiful but the actual ‘sets’ were less than impressive.
Overall I would not recommend this tour. Not worth the $200.
| Rating: | |
|---|---|
| Packages: | Jurassic Jungle Expedition Tour [90 mins] |
| Attended as: | Families with Young Children |
| Posted on: | 2024/06/16 |
| Activity Date: | 2024/06/14 |
Reviewed by: Liliya
It was an outstanding show, good food, and the hosts were excellent with a good sense of humor. The best Luau we've ever seen.
| Rating: | |
|---|---|
| Packages: | Classic Package: Rear Seating, 1 Drink & Shell Lei |
| Attended as: | Families |
| Posted on: | 2024/06/16 |
| Activity Date: | 2024/06/14 |
Reviewed by: なおひろ
The sunset was amazing, and we had a great view of the fireworks from Hilton. The light hitting Diamond Head before sunset was incredibly beautiful. It's a bit pricey, but I recommend 5STAR.
サンセット、ヒルトンの花火がよく見えてさいこうでした。
サンセット前にダイアモンドヘッドに光があたり無茶苦茶きれいです。
少し高いですが、5STAR がおすすめです。
Thank you very much for joining us on our Five Star cruise. We are very pleased to hear that you enjoyed the fireworks from the ship on Friday. Please do come again. All of our staff are looking forward to welcoming you back.
この度は私共のファイブスターでのクルーズにお越し頂き誠に有難うございました。金曜日の花火を船上よりお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【木・金・土曜限定】豪華5スター(プライムテンダーロイン付き5コース) |
| Attended as: | Couples |
| Posted on: | 2024/06/16 |
| Activity Date: | 2024/06/14 |
Reviewed by: 忍者白影
During the round-trip cruise, we enjoyed the captain's guidance, Hawaiian music, and dance. Upon arrival, the sacred scenery brought peace to my heart. The announcements were all in English, but I could understand them well enough to enjoy the experience. After arriving on Kauai, I booked the tour online for a day that looked like good weather. It's a tour with great cost performance. I highly recommend it.
往復のクルージング中は船長の案内やハワイアンミュージック、ダンスで盛り上がりました。到着後は神聖な景色に心が安らぎます。案内は全て英語ですが、なんとなく分かるので楽しめましたよ。カウアイ島着いてから天気の良さそうな日にネットで申し込みました。コストパフォーマンスが良いツアーです。お奨めです。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2024/06/15 |
| Activity Date: | 2024/05/24 |
Reviewed by: sawaquita
I purchased a 7-day pass. At the time of purchase, it was about 13,000 yen, which is just under 1,900 yen per day. It's quite expensive. If you have a JCB card, the Pink Line is free, so it’s worth considering how much you will use the other lines. I smoothly exchanged my Veltra voucher at the nearest LeaLea Lounge. The staff at the lounge were very kind.
I took the East Oahu Scenic Line, which wasn't available before. It was a long 3-hour drive with a restroom break (it was a park restroom, but it was acceptable, and there was toilet paper). We stopped at various points like Hanauma Bay, Halona Blowhole, and Sandy Beach for photo opportunities, and driving in the open-air trolley was quite refreshing. It feels like I could get my money's worth just from this route.
I was looking forward to the Ala Moana Sunset Drive, but unfortunately, there wasn't a beautiful sunset. Well, it’s nature, so it can’t be helped. That day, the roads were heavily congested, and what usually takes about 60 minutes took 90 minutes. Those with dinner reservations should be cautious.
The Malama Line, which tours downtown, had a significantly changed route compared to five years ago. The King Kamehameha statue and Izumo Taisha were previously only viewed from the bus, but this time we had a photo opportunity after getting off, which was nice. Also, on all lines, there used to be a Japanese-speaking guide in addition to the driver, but this time there wasn't one.
7日券を購入。購入時のレートで日本円で大体13000円強、1日あたり1900円弱といったところ。結構高いですね。JCBカードがあればピンクラインは無料なのでその他の路線をどれだけ利用するかといったところが考えどころです。ベルトラのバウチャーを最寄りのLeaLeaラウンジに持ち込みスムーズに交換出来ました。ラウンジの方も大変親切でした。
以前はなかった東オアフ絶景ラインに乗車しました。3時間のロングドライブで途中トイレタイム(公園のお手洗いでしたが何とか許容範囲。紙もありました)もありました。ハナウマ湾、ハロナ潮吹き岩、サンディビーチ等ところどころ写真タイムで下車しながら開放感のあるトロリーでドライブするのはなかなか爽快感がありました。この路線だけで結構元が取れそうな感じです。
アラモアナサンセットドライブを楽しみにしていたのですがきれいな夕焼けにならず残念でした。まぁ自然のことなので仕方ないですが。この日は道路が大渋滞で一周約60分のところ90分かかりました。ディナーの予約等されている方は注意です。
ダウンタウン方面を巡るマラマライン、以前(5年前)と大分ルートが変わっていました。カメハメハ大王像、出雲大社は以前は「車窓より見学」でしたが今回は下車しての写真タイムがあったのが良かったです。
また、いずれのラインも以前はドライバーの他に日本語ガイドが乗車していましたが今回はいらっしゃいませんでした。
| Rating: | |
|---|---|
| Packages: | 7日券 |
| Attended as: | Couples |
| Posted on: | 2024/06/14 |
| Activity Date: | 2024/06/05 |
Reviewed by: たくまっく
I waited for about 20 minutes after the designated pickup time, but no one showed up. I asked everyone on all the buses if they were for the Segway tour, but everyone said no. I couldn't get through on the phone, so I left.
Later in the evening, I received an email from Veltra saying that the local Segway tour company reported they couldn't find us and that it would cost $50 for a reschedule. The tour company claimed that a Japanese driver got off to look for us, but there was no one who seemed to fit that description at all.
指定の場合にピックアップ時間になっても来ず、全てのバスにセグウェイツアーのバスですかと聞いて回りましたが全員NO、電話も繋がらないので20分ほど待って帰りました。
夕方頃ベルトラ様からメールがあり現地のセグウェイツアーの会社から自分達が見当たらなかったと連絡があり後日振替で50ドルかかると言われました。
ツアー側は日本人ドライバーが降りて探していたと言っていましたが、それらしき人は全くいませんでした。
Dear Takumakku,
Thank you very much for booking the Magic Island Beach Glide Tour in June. We were looking forward to providing you with a Segway experience, but we are very sorry that we could not meet you at the designated pickup time (14:00).
On the day of the tour, our driver, Matsu, who is fluent in Japanese and experienced, arrived a few minutes early as usual and waited for 10 minutes, but unfortunately could not find you. After that, we contacted our office and called the phone number you provided at the time of booking, but unfortunately, we could not get through.
After waiting a few more minutes, Matsu headed to your hotel and checked both entrances, but you were not there either. During this time, we also contacted VELTRA to reconfirm the phone number and pickup location, and VELTRA attempted to reach you as well, but again, we could not connect.
Matsu then returned to the trolley stop and waited for over 10 minutes while calling out your name and checking with other waiting guests, but ultimately could not find you. More than 20 minutes had passed since the pickup time, and due to delays in picking up other guests, we could not wait any longer.
We did everything we could to welcome you, but we feel very sorry that we could not meet due to the inability to connect by phone and the lack of communication from your side. We are also concerned about your situation, and if you had contacted VELTRA or our company while waiting, the situation might have changed.
We sincerely apologize for this situation and for the fact that you could not enjoy the tour. We hope that next time you will be able to enjoy the Segway experience.
Mahalo Nui Loa,
SEGWAY OF HAWAII
たくまっく様
この度は、6月にマジックアイランドビーチグライドツアーをご予約いただき、誠にありがとうございました。
私たちもお客様にセグウェイ体験を楽しんでいただけることを心待ちにしておりましたが、指定のピックアップ時間(14:00)にお迎え場所でお会いできず、大変残念に思っております。
当日は、日本語が堪能で経験豊富なドライバーのマツが、いつも通り数分早めに到着し、10分間お待ちしましたが、お客様を見つけることができませんでした。
その後、弊社オフィスに連絡し、予約時にご提供いただいた電話番号にお電話しましたが、残念ながら電話がつながらない状態でした。
さらに数分待機した後、マツはお客様のホテルへ向かい、ホテルの両方の入口を確認しましたが、そちらにもお客様はいらっしゃいませんでした。
その間、弊社はVELTRAにも連絡を取り、電話番号やピックアップ場所を再確認し、VELTRAからもお客様に連絡を試みましたが、やはりつながりませんでした。
その後、マツは再びトロリーストップに戻り、10分以上待機しながらお客様のお名前を呼びかけ、他の待機者にも声をかけて確認しましたが、最終的にお客様を見つけることができませんでした。
ピックアップ時間から20分以上が経過し、他のお客様のピックアップにも遅れが生じるため、これ以上待機することはできませんでした。
私たちはお客様をお迎えするためにできる限りの対応を行いましたが、電話がつながらなかったことやご連絡をいただけなかったことで、結果的にお会いすることができず、大変心苦しく思っております。お客様がどのような状況だったのか、私たちも気になっておりますが、待機中にVELTRAまたは弊社にご連絡いただけていれば、状況が変わっていたかもしれません。
このような事態となり、ツアーをお楽しみいただけなかったことを心よりお詫び申し上げます。
次回はぜひ、セグウェイ体験をお楽しみいただけることを願っております。
マハロヌイロア
SEGWAY OF HAWAII (AIによる翻訳)
| Rating: | |
|---|---|
| Packages: | 【人気!】マジックアイランド&カカアコウォーターフロントパークコース<日本語ガイド/2時間> |
| Attended as: | Couples |
| Posted on: | 2024/06/14 |
| Activity Date: | 2024/06/13 |
Reviewed by: ノア
I was never bored thanks to our guide, Shoyou, and the trainee, Victor, who shared fascinating stories about the history, cuisine, and highlights of the Big Island during our journey to Mauna Kea. Fortunately, we were the only Japanese speakers, so the explanations were in Japanese.
After arriving at Mauna Kea, we enjoyed great locations at the summit and under the starry sky, where we took wonderful photos. The constellation explanations were also excellent. Although the half-moon made the moonlight a bit distracting, we were able to capture stunning photos of the Milky Way, which was truly moving. The sandwich we had along the way was delicious as well. I was completely satisfied with everything. Thank you!
ガイドのショウヨウさんと見習い中のビクターさんに、マウナケアへの道中からハワイ島の歴史、グルメ、おすすめポイントなど興味深い話で退屈することがありませんでした。また幸いな事に日本人しかいなかったので説明も日本語でした。
マウナケア到着後も山頂、星空ともグッドロケーションで素敵な写真を撮っていただき、また星座解説もよかったです。当日は半月で月明かりが気になりましたが、天の川が映った写真を撮って頂き、感動ものでした。途中で食べたサンドイッチも美味しかった。全て満足です、ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2024/06/14 |
| Activity Date: | 2024/06/12 |
Reviewed by: John & Debbie 50th!
We loved this luau!!! From the start to the finish, it was well planned, fun and engaging. We loved the MC, the food, the dancing the activities, everything. We will highly recommend it!!! Thank you for the real leis and for being bold to say a prayer to Almighty God before the meal. Thank you for putting on a great show!
| Rating: | |
|---|---|
| Packages: | [12:30 PM Show] Gold Package: Premium Seating + Two Drinks |
| Attended as: | Couples |
| Posted on: | 2024/06/14 |
| Activity Date: | 2024/06/12 |
Reviewed by: Leanne
Really enjoyed the time and the fern grotto was amazing. Thanks to the Smith Family and the team.
| Rating: | |
|---|---|
| Packages: | River Cruise Package |
| Attended as: | Families |
| Posted on: | 2024/06/14 |
| Activity Date: | 2024/06/11 |
Reviewed by: Kara
Was great to see the sunken Arizona ship and even get some other historic sights around the city too!
| Rating: | |
|---|---|
| Packages: | Arizona Memorial Tour & Honolulu City Highlights [9:00 AM] |
| Attended as: | Friends |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/04/02 |
Reviewed by: Kara
Typical luau, gives you everything you want to see and eat! First time is best time.
| Rating: | |
|---|---|
| Packages: | Aloha Experience Package w/ Pick-up: Wing Seating, Shell Lei Greeting & 1 Drink |
| Attended as: | Friends |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/04/01 |
Reviewed by: Kara
They send you the QR code needed and make sure they know you need it!
| Rating: | |
|---|---|
| Packages: | Passport to Pearl Harbor |
| Attended as: | Friends |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/03/16 |
Reviewed by: Kara
The guide was really awesome of the knowledge of the rainforest!
Mahalo Kara.. We appreciate you joining us and taking the time to review. Enjoy the rest of your vacation.
| Rating: | |
|---|---|
| Packages: | Honolulu Volcanic Rainforest Hike [With Transportation] |
| Attended as: | Friends |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/03/15 |
Reviewed by: Kara
easy to find the bus, they gave a bit of a bus tour before the park!
| Rating: | |
|---|---|
| Packages: | Deluxe Tour with Arizona Memorial Ticket Package |
| Attended as: | Friends |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/03/11 |
Reviewed by: Kara
Really wonderful experience, crew was knowledgeable, and we got to see a cute family with a baby!
| Rating: | |
|---|---|
| Packages: | 2-hour Morning Whale Watching Cruise |
| Attended as: | Families |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/03/11 |
Reviewed by: Kara
Good food, fun games and crafts, the pig roast was a sight to see!
| Rating: | |
|---|---|
| Packages: | Aloha Experience Package w/ Pick-up: Wing Seating, Shell Lei Greeting & 1 Drink |
| Attended as: | Families with Young Children |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/03/10 |
Reviewed by: Kara
The fruit stand was delicious, and it was great to stop at Dole plantation!
Hello Kara,
Thank you so much for the review. We are glad you had a great time on our tour. The Fruits are so good and fresh and so sweet. But we are glad you were able to enjoy the whole experience of the Island. Thank you for joining us.
Mahalo
Fun Group Hawaii
| Rating: | |
|---|---|
| Packages: | North Shore Sightseeing Experience |
| Attended as: | Friends |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/03/10 |
Reviewed by: Kara
The food was really delicious, and we made some sweet vacation friends at the table we sat at!
| Rating: | |
|---|---|
| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Families |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/03/08 |
Reviewed by: Kara
Easy way to explore PH, Arizona tickets included took away our hassle to pre-reserve!
| Rating: | |
|---|---|
| Packages: | 09:45 AM Arizona Memorial Tour from Waikiki (Daily) |
| Attended as: | Families |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/03/06 |
Reviewed by: Kara
My family really enjoyed this tour, we are big movie people so to see the ranch where so many took place was awesome, and the guides are on point with their knowledge!
| Rating: | |
|---|---|
| Packages: | 2.5 Hour Deluxe Jurassic Adventure Movie Tour with Transportation from Waikiki |
| Attended as: | Families |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/02/29 |
Reviewed by: Kara
The sunset through the clouds was what we were waiting to see on Maui! Was unreal!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/02/28 |
Reviewed by: Kara
Chief makes sure you have a great time on vacation, filling the evening with laughs on top of Hawaiian culture!
| Rating: | |
|---|---|
| Packages: | Aloha Experience Package w/ Pick-up: Wing Seating, Shell Lei Greeting & 1 Drink |
| Attended as: | Families |
| Posted on: | 2024/06/13 |
| Activity Date: | 2024/02/28 |
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Thank you for participating in Island Makana Tours. I'm glad to hear that you enjoyed the horseback riding. Please consider using Island Makana Tours again when you visit Hawaii. Mahalo!!
この度はアイランドマカナツアーズにご参加いただきありがとうございました。乗馬をお楽しみ頂けたようで、良かったです。またハワイにお越しの際にも是非アイランドマカナツアーズをご利用くださいませ。Mahalo!!