Reviewed by: 塩沢 登志夫
It was a very enjoyable tour. I was impressed by the enthusiastic guidance provided by our tour guide, Sue, who is a second-generation Japanese American. Additionally, the service of taking photos and uploading them online is a valuable service.
非常に楽しいツアーでした。担当してくれた日系二世のすーさんの熱心な案内には感激しました。また、写真に撮って、ネットにアップしてくれるサービスは価値あるサービスです。
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2015/02/08 |
| Activity Date: | 2015/01/15 |
Reviewed by: B Robinson
Had a Great day. Didn't know what to expect but put our hands in Bob's expertise and he took us to some amazing places that we wouldn't normally have seen. We wanted to try some Hula pie and he found out where we could get some. He even had cold water for us to drink. By the end of the trip he knew us all by name.
| Rating: | |
|---|---|
| Packages: | Super Stretch Limousine (Up to 10 Passengers) |
| Attended as: | Families with Young Children |
| Posted on: | 2015/02/08 |
| Activity Date: | 2015/01/16 |
Reviewed by: Serena Copley
This was one of the most memorable days of our holiday. We all enjoy Hawaii 50 but my son is a huge fan. Meeting Amy who has so much insider knowledge and a lovely and fun person made this day super special.
Driving around in the jeep was fun and as we stopped Amy played a clip of the scene on her iPad of where we were. This was great.
Really recommend this tour.
| Rating: | |
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| Packages: | Lunch at McGarrett's |
| Attended as: | Families |
| Posted on: | 2015/02/07 |
| Activity Date: | 2015/01/13 |
Reviewed by: ふりっぷ
I had some doubts about how much we would be able to see, but we were able to observe a baby whale showing its tail and spouting water. The location was off the coast of the Kahala Hotel.
どれだけ見ることができるのかは疑問があったものの、子供鯨が尾びれを見せたり、潮吹きをしたりするところを観察できました。場所は、カハラホテル沖でしたね。
Thank you very much for participating in our whale watch cruise. The photos you shared were taken at a great moment. We hope you can encounter a whale jump next time. All of our staff look forward to your return.
Star of Honolulu
Reservations Department
この度は私共のホエールウォッチクルーズにご参加頂き、誠に有難うございました。
掲載いただいたお写真、とても良いタイミングで撮れましたね。
今度は鯨のジャンプに遭遇できると良いですね。
皆様のまたのお越しをスタッフ一同お待ち申し上げます。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families |
| Posted on: | 2015/02/07 |
| Activity Date: | 2015/01/30 |
Reviewed by: Paul Viator
Very entertaining and nice experience. The food was a little disappointing, could have been better for the price.
| Rating: | |
|---|---|
| Packages: | Paradise Package |
| Attended as: | Couples |
| Posted on: | 2015/02/07 |
| Activity Date: | 2015/01/18 |
Reviewed by: Gill Hills
What a fantastic day we had that more than lived up to our expectations. Our tour guide was an amazing lady, she was so passionate about the show and had video clips so we could relate to what was filmed where in various episodes. We were joined by Zoom, her husband who was flowing in another jeep with a family of 4. We even went inside Steve McGarrett's house (Jack Lord) and met Duke. Of course there was no guarantee we'd meet one of the cast, guess we were very lucky. I'd recommend this tour to any Hawaii 5 O fan, you won't be disappointed. Thanks for a memorable day:>)
| Rating: | |
|---|---|
| Packages: | Lunch at McGarrett's |
| Attended as: | Couples |
| Posted on: | 2015/02/06 |
| Activity Date: | 2015/01/26 |
Reviewed by: Ritsuko
Although there was some rain and strong winds at lower altitudes, as we ascended, the weather cleared up and there was no wind, making it a perfect day for sunset and stargazing. The sea of clouds at 3,055 meters, the twilight after sunset, and the starry sky were sights I had never seen before. It was truly wonderful. I believe it would be impossible to reach the summit of Haleakalā on my own, so I was glad to have been taken there. I would love to participate again if I have the chance.
下は所々雨が降ったり、風が強かったりしたのですが、上へ上がるにつれ、お天気になり風もなく、絶好のサンセット&星空日和でした。3055mでの雲海、サンセット後の薄明、満天の星空・・・今までに一度も見たことのない光景でした。本当に素晴らしかったです。夜のハレアカラ山頂へは、個人では到底行けないところだと思いますので、連れて行ってもらってよかったと思いました。また機会があれば参加したいです。
As we rise above the clouds, the annual rainfall rate is 20%, which means conditions are mostly favorable for stargazing. However, at night, there are no streetlights, so I think it would be difficult to go on your own, so please make sure to join us!
雲の上にあがっていくので、年間降雨率は20%で、ほとんどが星が見れる条件が揃っています。ただ、夜になると街灯が1つもないので、個人で行かれるのは難しいと思うので、是非皆さん参加されてくださいね。
| Rating: | |
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| Packages: | 大人2名以上(2020年3月まで) |
| Attended as: | Couples |
| Posted on: | 2015/02/05 |
| Activity Date: | 2015/01/25 |
Reviewed by: Anne
I highly recommend the tour of the botanical garden. I opted for the in-person tour and it was well worth the cost. I got a private tour, with far more information than just being told about the plants. "Doc" was very knowledgeable about the plants and their origins. I learned a great deal and got to taste and smell many different varieties. As an added plus, your admission lets you come back for a week and walk around, see the waterfall, picnic, etc.
| Rating: | |
|---|---|
| Packages: | Guided Tour with Expert Botanist |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/02 |
| Activity Date: | 2015/01/19 |
Reviewed by: ハワイF
I participated in the lunch package from the Ko Olina area. There were few participants from Ko Olina, just two groups including us. However, we were warmly welcomed by a large bus. The buffet was more delicious and varied than I expected, but while we were away from our seats to see the whales, we couldn't access the food area anymore. It seems better to keep your seat before getting up. We were able to see quite a few whales! I couldn't take many photos, but I would love to participate again.
ランチ付をコオリナ地区から参加しました。
コオリナからの参加者は少なく私達をふくめ二組でした。しかし、大型バスで丁寧にお迎えきました。
そして、ビュッフェは予想よりは美味しいく種類豊富、しかし、クジラ見に席離れている間に料理のスペースは入れなくなりました。
席立つ前にキープした方が良さそうです。
肝心クジラは結構みれました‼写真には中々撮れなかったけど。また、参加したいです。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度は、ご乗船頂きまして、誠にありがとうございます。また、ハワイにお越しの際には、是非ご乗船頂けます様、スタッフ一同心よりお待ち申しあげます。
| Rating: | |
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| Packages: | 【早割】 ゆったり午後プラン(昼食付き) |
| Attended as: | Couples |
| Posted on: | 2015/02/02 |
| Activity Date: | 2015/01/13 |
Reviewed by: おちょ
It was advertised that if you couldn't see anything, the next time would be free. Although it was within one season... Occasionally, there were announcements about what could be seen in the direction of a certain time, but the atmosphere among the passengers was quite dull, thinking it might not be possible to see anything, or that it might be a lie. However, by chance, I was able to see just the tail of a whale! My husband said he saw it from the back. I never expected to see it so close to the hotels in Honolulu. Still, since most people couldn't see anything, they announced that the next time would be free. I didn't order food, but when I asked for coffee, refills were free. It's cold during this season, so a windproof jacket is necessary. I was also wearing several long sleeves underneath.
見れなかったら次回無料というフレコミでした。1シーズン内ではありますが・・
たまに〇時の方向に何が見えるとかのアナウンスがあるのですが、見れなそう~、ウソなんじゃない~、と乗客一同ダルダルな雰囲気でしたが
偶然にもくじらのしっぽだけを見れました!主人は背中の方から見れたそうです。
まさかホノルルのホテル群が間近にある海で見られるとは思いもしませんでした。
それでも殆どの方は見れなかったので、次回無料のアナウンスになっていました。
ご飯はオーダーしませんでしたがコーヒーを頼んだところ、レフィルは無料でした。
この季節は寒いので風を通さない上着が必要です。下にも何枚も長袖を着ていました。
Thank you very much for joining our cruise.
You can observe whales just outside Waikiki and Aloha Tower.
On certain days, you may encounter very active whales, and you can see their spectacular jumps.
It's unfortunate that it turned into a rain check, but please do come back and challenge it again.
All of our staff are looking forward to your next visit.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
ワイキキやアロハタワーを出てすぐの所で鯨が観測できます。
日によってはとてもアクティブな鯨に遭遇する事ができ、鯨の豪快なジャンプなども見られます。
レインチェックになってしまったのは残念ですが、是非またチャレンジしにいらして下さい。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2015/01/31 |
| Activity Date: | 2015/01/02 |
Reviewed by: pepperloni
The food was delicious, and I wanted to eat more. I also enjoyed the flower lei class. I would like to participate again.
食事がおいしく、もっとたくさん食べたかったです。
フラワーレイの教室も楽しめました。
また参加したいです。
Thank you very much for participating in our cruise. We are very pleased to hear that you enjoyed the lei-making class.
All of our staff looks forward to welcoming you again.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
レイメイキングのクラスもお楽しみいただけました様で大変嬉しく思います。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+カルチャー体験+昼食<2020年12月31日まで> |
| Attended as: | Solo Travelers |
| Posted on: | 2015/01/31 |
| Activity Date: | 2015/01/28 |
Reviewed by: NOBO
We were picked up at the hotel and headed to the Onizuka Visitor Center (about 2800m above sea level). As we sped along the highway, we listened to our guide explain about the black cattle, sheep, and goats raised on a ranch on the Big Island. After joining up with other tour guests, we began our ascent up the mountain. About an hour and a half after the pickup, we arrived at the Onizuka Visitor Center. We had dinner from our bento boxes and took a stroll around the area. I was amazed by the stunning silver color of the silversword (a native species of the Big Island, Mauna Kea Silver Sword), and since this is also a sacred site for Hawaiians, I discovered a prayer area (the original form of an altar), which piqued my interest. It was clear that prayers were directed toward the mountain.
Dressed in warm clothing, we got back in the vehicle. The car began to climb the bumpy mountain road that could only be navigated by a four-wheel drive. After about an hour of rough terrain, we reached the summit. As expected, at 4200m on Mauna Kea, we could see the sea of clouds far below. Due to the high altitude, it is said to be 99% clear. There are 13 observatories at the summit, one of which is the Subaru Telescope. I was informed that a 14th telescope is planned for construction, but due to regulations, they cannot build more than 13, so one will likely need to be dismantled.
As we were doing this, the sun began to set slowly. Gradually, the surroundings darkened, and the sun disappeared into the clouds. The orange light reflected on the edges of the clouds after the sun vanished was mystical, making one feel as if there were a sun god in this world. Just to the left, Venus began to shine brightly.
Once the sun set, stars gradually became visible in the sky. The faint path of the sun was also visible, and it started to get cold. I spotted Orion, Cassiopeia, and the North Star. That was the limit of my knowledge. Eventually, the guide used a laser pointer to ask the tour guests about their zodiac signs while introducing the constellations spread across the sky. The world of Greek mythology unfolded before us. We saw the Orion Nebula, Gemini, Aquarius, Libra, and even Subaru, although some constellations had already set. Unfortunately, my zodiac sign is not visible when Orion is out.
After the introduction to the constellations based on Greek mythology concluded, we got back into the four-wheel drive and began our descent.
ホテルでピックアップしてもらい、鬼塚ビジターセンター(海2800m位)へ。ハワイ島の牧場で飼われている、黒牛や羊、ヤギをガイドさんの解説を聞きながら、ハイウエイを突っ走ります。途中で、他のツアー客と合流後、山を登り始めます。ピックアップから1時間半ほどで鬼塚ビジターセンターに到着。夕食の弁当を食べ、周りを散策。銀剣草(ハワイ島の固有種、Mauna Kea Silver sward)の見事な銀色に感激、またハワイアンの聖地でもあるので、祈りの場所(祭壇の原型)を発見し、興味津々。山に向かって祈っていたことが分かります。
防寒着を着込み、再び乗車。車は四輪駆動でなければ走れないでこぼこの山道を登り始めます。1時間ほどの悪路を踏破し、山頂に到着。さすが、4200mのマウナケア。雲海がはるか下に見えます。高高度なので99%晴れるとか。山頂には13天文台があり、そのうちの一つがスバル天文台であると説明を受けます。現在14基目を建設の予定ということでしたが、法律で13基以上建てられないので、1基は壊すようになるだろうとのこと。
そうこうしているうちに、太陽が沈み始めます。ゆっくりとゆっくりと。やがて周りが暗くなり、雲の中に太陽が消えていきます。太陽が消えた後の雲の端に映し出されるオレンジの光は神秘的であり、この世に太陽神がいると思わせます。そのすぐ左の方向に、低く金星ががんばって光りだしました。
太陽が沈むと、天空にだんだんと星が見えてきます。うっすらと太陽の通る道も見え、寒くもなってきます。オリオン座、カシオペア座、北極星を見つけました。そこまでが私の知識の限界。やがてガイドさんが、レザーポインターを使い、誕生星座をツアー客に質問しながら、天空に広がる星座の紹介です。ギリシャ神話の世界が広がります。オリオン座の大星雲、双子座,水瓶座、双子座、天秤座、さらにはスバルなど、もちろん、既に沈んだ星座もあります。私の星座は、オリオンが出ているときは見えません。残念。
ギリシャ神話に基づく星座の紹介が終わったところで、四駆に乗り込み下山を始めました。
Thank you very much for participating in our tour. Since Mauna Kea is a sacred site for Hawaiians, we are grateful every day that we can bring you there as Japanese guides. Although there are various constraints, we hope to show as many Japanese visitors as possible the sunrise and sunset at Mauna Kea. In addition to Mauna Kea, the Big Island has many attractions, including the UNESCO World Heritage site, Hawaii Volcanoes National Park, so please come back to the Big Island again. Our staff is looking forward to welcoming you from the bottom of our hearts.
弊社のツアーにご参加頂きまして誠にありがとうございました。
マウナケアはハワイアンの聖地であるので私達日本人もツアーで皆さんをお連れ出来る事に日々感謝でございます。
いろいろな制約がございますが、少しでも多くの日本人の方にマウナケアの日の出や夕陽をみせてあげたいなあと思っております。
ハワイ島はマウナケアの他にも世界遺産であるキラウエア国立公園など見所がたくさんありますので是非またハワイ島にお越しくださいませ。
スタッフ一同心よりお待ち申しております。
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2015/01/30 |
| Activity Date: | 2015/01/20 |
Reviewed by: ayao
I had a truly wonderful experience!
Receiving power from nature really changes your perspective on life.
The sea of clouds, the sunset, and the starry sky were just amazing!
I heard so many stories about the Big Island of Hawaii, and it made for a fantastic day.
I want to bring my kids, who are waiting for me in Tokyo, back here again!
But before that, if I get tired of life, I’ll come back again (laughs).
Thank you very much!
とっても素敵な経験をさせていただきました!
大自然からのパワーをいただいて人生観変わりますね。
雲海、サンセット、満点の星空☆
ホントに最高♪
たくさんのハワイ島のお話を聞かせていただいて、素敵な一日になりました。
東京で留守番してくれている子どもたちも連れてまた来たいです!
その前に人生に疲れたらまた来ます(笑)
ありがとうございました!
Thank you very much for participating in our tour.
Mauna Kea is always breathtaking, no matter how many times you climb it. Please join us for the Mauna Kea sunrise tour next time.
Thank you for your continued support.
弊社のツアーにご参加頂きまして誠にありがとうございました。
マウナケアは何回のぼっても感動致します。次回はマウナケアの日の出ツアーにご参加くださいませ。
どうぞ宜しくお願い致します。
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2015/01/29 |
| Activity Date: | 2015/01/26 |
Reviewed by: Kate
Our Pearl Harbor Deluxe Motorcoach shuttle tour was one of our favourite experiences on our hawaii holiday. We were welcomed by a friendly and humerous tour guide who made our tour fun and very informative. We started our information session on the Arizona memorial which included a screening of a video clip looking back into the era of the invasion of the japanese into pearl harbor and the demolage that was to take place. We learnt that on that fatal day the Japanese bombed that no one at pearl harbour that day were aware of the Japanese planes nearing and were not prepared for the carnage that was to follow. We then took the ferry over to the Arizona memorial where we got to look upon the sunken Arizona battleship and pay respect to all those who deceased on that ship. We then caught the ferry back and then took a bus over to the U.S.S Missouri ship where a tour guide explained the importance of the ships past etc. where the japanese signed the treaty with the u.s. to end the war and its use in three wars. We were then able to explore the ship by ourselves and see where the soldiers once bunked, ate, and took to everyday duties on the ship. We then bought a few items from the gift shop and met our motorcoach tour guide back at the coach to continue on to see the sights of Punch Bowl cemetary and Honolulu. Our tour guide continued to show us important sights and buildings around honolulu.
We got to see the beauty of the honolulu landscape which include tropical and international plant life and amazing architecture. We were then taken back to our hotel where we were dropped right outside and thanked our amazing tour guide for a great day had.
| Rating: | |
|---|---|
| Packages: | Arizona Memorial & Historical City Tour 2-for-1 Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2015/01/29 |
| Activity Date: | 2015/01/22 |
Reviewed by: sss
It was a new moon, so I was amazed to see more stars than I had imagined. The explanations about the stars were clear and detailed, using a laser pointer, which made it interesting. I brought two Uniqlo Ultra Light Down jackets, but since they offered to lend ski wear, I thought I would be fine and only wore one. I regretted that at the summit because it was really cold with the strong wind. But overall, I was very satisfied!
新月だったこともあり、想像以上にたくさんの星が見られて感動でした。
星の説明もレーザーポインターを使いながら分かりやすく詳しくしてくださり、面白かったです。ユニクロのウルトラライトダウンを二枚持参しましたが、スキーウエアを貸してくださるので大丈夫かと思って、1枚だけしか着なかったことを山頂で後悔しました。風が強いと本当に寒いです。でも大満足でした!
Thank you very much for participating in our tour. Mauna Kea is quite cold, isn't it? Even in summer, it can be around 5 degrees. It's interesting how it's hot down below, yet it can be cold and even snow in Hawaii. We hope you will join our tour again next time. All of our staff are sincerely looking forward to your visit.
弊社のツアーにご参加頂きまして誠にありがとうございました。
マウナケアは大変寒いですね。夏でも5度ぐらいになります。下界は暑いですが面白いですよね。ハワイなのに寒くて雪までふってしまうのですから。
次回も是非弊社のツアーにご参加くださいませ。
スタッフ一同心よりお待ち申しております。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2015/01/23 |
| Activity Date: | 2015/01/20 |
Reviewed by: Jessica
We had a great time, a truly awesome experience! The tour itself is a truly educationaland an emotional place, and the memorial is just absolutely beautiful. It had always been a goal to be able to make it to the Pearl Harbor Memorial, and I was finally able to make it thanks to this tour! We had a splendid tour guide, which made things even better. Patrick, our tour guide was great, informative, and friendly! I will definitely be doing this trip again up my return to Honolulu, Hawaii with my family, and hopefully we have Patrick or another great tour guide like him. I enjoyed all of the lovely sites to see. It was a gorgeous tour, I definitely recommend this trip to all my family and friends, actually in general I recommend this tour to any and everyone. :)
| Rating: | |
|---|---|
| Packages: | Arizona Memorial & Historical City Tour 2-for-1 Review Rebate Special |
| Attended as: | Friends |
| Posted on: | 2015/01/22 |
| Activity Date: | 2015/01/17 |
Reviewed by: DAV
The Guide for the Waimea Canyon tour was excellent. Very informative and enjoyable! The Wailua River Cruise to Fern Grotto was a total waste of time. The "entertainment" was very, very poor. Back in Florida, a local restaurant has entertainment far superior. Would definitely recommend the Waimea Canyon tour. Would Never have Anything to do with the Wailua river cruise to Fern Grotto with the laughable entertainment. Not interesting or professional enough to keep even the attention of children.
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2015/01/21 |
| Activity Date: | 2014/12/27 |
Reviewed by: Vincent & Linda - NY
WE had the perfect night. The luau was everything we dream it would be. The Chief and his staff were wonderful! Totally worth it!!
| Rating: | |
|---|---|
| Packages: | Royal Package |
| Attended as: | Couples |
| Posted on: | 2015/01/21 |
| Activity Date: | 2015/01/09 |
Reviewed by: Mary & Ted Brown
We had a wonderful time, very entertaining! Would recommend to others.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2015/01/20 |
| Activity Date: | 2014/12/27 |
Reviewed by: Nicole
this was a great surprise for my mum....getting to see the whales out in the ocean was such a surprise. the breakfast buffet was amazing and the scrambled eggs are amazing. we saw dolphins as well...and the cruise was so smooth. this will definitely be a memory that myself as well as my mum and kids will never forget
| Rating: | |
|---|---|
| Packages: | Morning Whale Watching Cruise with Breakfast Buffet - Most Popular! (2 Hours) |
| Attended as: | Families |
| Posted on: | 2015/01/19 |
| Activity Date: | 2015/01/08 |
Reviewed by: junko
It was exactly as I imagined seeing the whales. I was able to see them spouting water, diving with their backs showing, and their tails. The boat was anchored at the whale watching point, so the kids got a bit bored along the way. Since it was just a little extra to add breakfast when ordering a juice, I thought it might be nice to book the breakfast plan next time.
想像通りのクジラの見え方でした。潮を吹いているところ(潮のみ)、背中から潜って尾ひれが見えるところ、を見られました。クジラのいるポイントで船が泊まっているので、子供は途中で飽きてしまいました。ジュース単品代金にちょっと追加するだけで朝食付きとなったので、次回は朝食付きプランで申し込んでもいいかなと思いました。
Thank you very much for boarding with us. We, the staff, sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船、誠にありがとうございます。また、ハワイにお越しの際にはご乗船頂けます様、スタッフ一同、心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Families with Young Children |
| Posted on: | 2015/01/18 |
| Activity Date: | 2014/12/31 |
Reviewed by: Tommy
I was worried about the cold, but it turned out to be a warm and enjoyable tour. We stopped at various places to take photos, and at the summit, they took pictures of us in recommended poses, which was very kind. The weather was great that day, and the sunset sinking into the sea of clouds was beautiful. The starry sky I had been looking forward to was also clearly visible, and we took plenty of time to enjoy the explanations of the constellations. It was moving to see the Milky Way and shooting stars. The lunch box (with miso soup) and the tea and cookies we had along the way were also great.
寒さが心配でしたがおもってたよりも温かく楽しいツアーとなりました。色々なところで車を止めて写真をとって頂いたり、山頂では、おすすめのポーズで写真をとってくれたり、とても親切でした。当日は、お天気もよく、雲海に沈む夕日がキレイでした。楽しみにしていた星空もくっきりキレイに見えて、たっぷりと時間をとって、星座の説明を楽しくして頂きました。天の川や流れ星も見れて感動です。お弁当(お味噌汁付き)も途中でいただく紅茶とクッキーもよかったです。
Thank you very much for participating in our tour. The beautiful starry sky is truly moving, isn't it? As the seasons change, the stars you can see will also change, so we hope you will visit us again. Have you finished downloading your photos? Please take them home as a memory of your trip. Thank you once again.
弊社のツアーにご参加いただきまして、誠にありがとうございました。
きれいな星空、本当に感動しますよね。季節が変われば、見える星もまた変わりますので、きっとまたお越しくださいませ。
お写真のダウンロードもお済みですか?旅の思い出に是非お持ち帰り下さいませ。
本当にありがとうございました。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2015/01/18 |
| Activity Date: | 2015/01/14 |
Reviewed by: Hanlu
Attended the 7am tour: first van, then helicopter. We were paired with another family of three.
Beautiful scenery, articulate tour guide named Sue, delicious and filling light lunch, and the helicopter ride was unsurprisingly a treat (lasted around 20-30 min). See my photos of both the Road to Hana van ride and helicopter ride for reference. The best is going into the sky on a partially overcast day, because the pilot will take you cloud-surfing.
The whole tour lasted around four hours.
| Rating: | |
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| Packages: | Morning Tour |
| Attended as: | Families |
| Posted on: | 2015/01/17 |
| Activity Date: | 2014/12/27 |
Reviewed by: Digvijay
Wonderfull experience, it is windy and cold up there, be prepared to get lot and lots of warm clothes, View is magnificent. This was one of the best tour in Maui. The guide provided us lot of information and was very good. My kids loved it.
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2015/01/17 |
| Activity Date: | 2014/12/27 |
Reviewed by: Marin
Great experience. The driver made the trip extremely pleasant..
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2015/01/17 |
| Activity Date: | 2014/12/27 |
Reviewed by: David
We had the best tour ever, because we had the doctor himself give us the tour. We learned so much and tried every fruit you can eat as we toured the garden. As we enter acted with the Dr. We learned he was from where we lived and actually graduated at the same high school as my wife, twenty years before her though. We would recommend anyone to learn and tour this garden, it's well worth it.
| Rating: | |
|---|---|
| Packages: | Guided Garden Tour 2-for-1 Review Rebate Special |
| Attended as: | Couples |
| Posted on: | 2015/01/17 |
| Activity Date: | 2015/01/14 |
Reviewed by: mao
We participated as a couple. It was a very large ship, and we boarded with many foreign guests. For breakfast, soy sauce was provided, which made us feel that consideration was given to Japanese guests. During our last visit to Hawaii, I heard that whales can be seen in January, so I signed up and was able to see live whales. I was moved by the large tail of the mother whale and the small tail of the baby whale. Next time, I plan to bring binoculars to enjoy the experience even more!
夫婦で参加しました。とても大きな船で、多くの外人客とともに乗船しました。朝食には醤油が用意され、日本人に配慮されていることを感じました。前回ハワイ訪問時、1月はクジラが見れるとのことで参加を申しみ、なまクジラを拝見出来ました。親子クジラの大きな尻尾と小さな尻尾には感動する覚えました。次回はオペラグラスを用意して、見学したいと思います!
Thank you very much for boarding the Star of Honolulu. If you have another opportunity, please do challenge yourself again! We look forward to your next visit.
Reservation Department
この度はスターオブホノルル号にご乗船頂き、誠に有難うございました。
またの機会がございましたら是非またチャレンジしてみてください!
皆様のまたのお越しをお待ち申し上げております。
予約課
| Rating: | |
|---|---|
| Packages: | ホエールウォッチ+朝食<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2015/01/15 |
| Activity Date: | 2015/01/09 |
Reviewed by: USA
The food was as bad as in an American food court. The show itself was fun. I didn't feel like I wanted to see it multiple times.
料理はアメリカのフードコート並に不味いです。
ショー自体は楽しかったです。
何度も見たいとは思いませんでした。
Dear USA,
Thank you for attending the Luau show. We sincerely apologize that the meal did not meet your expectations.
At the King Kamehameha Luau, we aim to provide a casual style that allows families, couples, and friends to enjoy themselves. We would like to take your feedback into consideration as we strive to enhance both the show and the dining experience. We hope you will have the opportunity to visit us again in the future.
With gratitude and apologies.
USA 様
ルアウショーにお越しいただきありがとうございます。お食事がご満足いただけなかったこと、誠に申し訳ございませんでした。
キングカメハメハのルアウショーではカジュアルなスタイルでご家族やカップル、お友達の皆様にお楽しみいただけることを一つの魅了として
おりますので、ショーとお料理の両方をお楽しみいただけるよう、ご意見として今後の課題にさせていただきたいと
思います。また機会がありましたら是非お越しくださいますように。感謝とお詫びを込めて。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2015/01/13 |
| Activity Date: | 2015/01/06 |
Reviewed by: POK
1) On the day I participated (January 2), I later heard at the hotel that there was a severe storm on the mountain, and all other companies had canceled their tours. While it's true that mountain weather can be unpredictable, I believe it was reckless to proceed with the tour. In the end, we ate our bento at the visitor center, couldn't go outside due to the heavy rain, and of course, we couldn't see the sunset. After that, we moved to a lower area where we could see stars through the gaps in the clouds, and we only looked at the moon through a telescope (even then, it was very windy). While I understand that weather is beyond control, if there was a storm on the mountain, I think the tour should have been canceled and refunds issued. I didn't join to see the moon from the side of a regular road.
2) When I changed the date, I realized I had made a mistake with the day of the week. When I called back to confirm, the man who answered said in a harsh tone, "It should be fine this time, right?" which left me feeling unpleasant.
3) On the day of the tour, I was told to arrive 50 minutes early, but in the end, the bus arrived 30 minutes later than the time given. The driver didn't offer any apology. It felt like the participation fee and time were completely wasted on this tour.
1)参加した日(1/2)は、山の上は大嵐で、他の会社のツアーは全部キャンセルだったと後からホテルで聞きました。山の天気は変わりやすいとは言え、ツアーを決行したのは無謀だったと思います。結局、ビジターセンターで弁当を食べ、大雨のため、外にも出られず、もちろん夕日も見られず、その後、雲間から星が見える低い所に移動し、望遠鏡で月を見ただけでした。(その時も強風。)天気のことは、しかたありませんが、山の上が嵐だったら、その日はツアーをキャンセルして返金するべきだったのではないでしょうか。普通の道路脇から月を見るために参加したのではありません。2)日にちを変更した時に曜日を間違えたことに気づき、確認のためにまたすぐ電話したら、対応した男性に「今度は大丈夫ですね?」と、きつい調子で言われ、不愉快な思いをしました。3)集合時間も当日、50分早く来るように言われたのに、結局はバスが着いたのは言われた時間より30分も後でした。運転手さんからは謝罪の一言も無し。参加費、時間が全く無駄になった気がしたツアーでした。
We sincerely apologize that the activity you participated in did not meet your expectations. Upon checking with the operating company, we learned that the gate to the summit of Mauna Kea was closed due to bad weather on the day of the activity. However, the guide decided to proceed after observing the movement of the clouds.
Although we confirmed with each customer regarding their participation in the activity and the cancellation policy beforehand, we regret that we were unable to provide a service that satisfied you. Additionally, we apologize for the delay in your pickup, as your location was the farthest.
We will continue to strive for service improvement based on your valuable feedback.
VELTRA Customer Support Team
この度はご利用いただいたアクティビティがご満足いただけず、心よりお詫び申し上げます。
催行会社に確認しましたところ、当日は悪天候によりマウナケア山頂にあがるゲートはクローズされておりましたが、雲の動きを確認した上で、ガイドが決行を判断させていただいたとの事です。
事前にお客様1人1人にアクティビティのご参加有無、またキャンセル料について確認させていただいたとはいえ、結果としてご満足いただけるサービスをご提供できず申し訳ございませんでした。また、送迎につきましてもお客様のお迎え場所が一番遠かったため、お時間がかかってしまいましたこと、重ねてお詫び申し上げます。
お客様からの貴重な体験談を元に、今後もサービス改善に向け尽力させていただきます。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2015/01/13 |
| Activity Date: | 2015/01/01 |
Reviewed by: はつゆめ
We participated as a family of three. The food was delicious, and the show and the group dance were very enjoyable, but... the seats were just too cramped. With someone sitting next to you, it was hard to get up, and when the food and drinks were brought out, there wasn't enough space on the table, so we had to eat quickly, which felt a bit uncomfortable. I wish there was a little more room between the seats in front, behind, and on the sides.
家族3人で参加しました。
お料理もおいしく、ショーや全員参加のダンスもとても楽しかったのですが・・
とにかく席が狭すぎて、隣の人がいると席も立てず、お料理やドリンクが運ばれてくるのですがテーブルにのらないので急いで食べたりと少々窮屈でした。
もう少し、前後左右、席に余裕があるといいなぁと思いました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the meals and the shows.
Regarding the seating arrangement, I will translate the comments we received from you and forward them to the manager, which will help us improve future cruises.
Thank you for your valuable feedback. All of our staff are looking forward to welcoming you again.
Star of Honolulu
Reservations Department
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お食事やショーをお楽しみいただけました様で大変嬉しく思います。
席の配置につきましては、担当のマネージャーにいただきましたコメントを英訳の上転送させていただき、今後のクルーズ改善に役立たせていただきます。
貴重なご意見有難うございました。
皆様のまたのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
予約課
| Rating: | |
|---|---|
| Packages: | 3コースディナーとポリネシアンショー |
| Attended as: | Families |
| Posted on: | 2015/01/12 |
| Activity Date: | 2014/12/31 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear Mr. Shiozawa,
Thank you very much for participating in our tour. Mauna Kea on the Big Island of Hawaii stands at 4,205 meters, which is higher than Mount Fuji.
Su-san came from Japan to guide on the Big Island. Although still young, he is very reliable and responsible. He is perfect in both Japanese and English.
We hope you will visit the Big Island again next time.
All of our staff are sincerely looking forward to your return.
塩沢様
弊社のツアーにご参加頂きまして誠にありがとうございました。ハワイ島のマウナケア山は4205メートルありまして、富士山より高いです。
すーさんは日本からハワイ島にガイドをするために来てくれました。まだ若いですがしっかりしていて責任感もあります。日本語、英語とどちらもパーフェクトです。
次回もまた是非ハワイ島にお越しくださいませ。
スタッフ一同心よりお待ち申しております。