【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

The wait time is too long. 待ち時間長すぎ

Reviewed by: イルカだいすき

I had planned to enjoy the day with a flight arriving around 8:00 AM, but I ended up waiting over an hour for the shuttle. Those who arrived later were guided first. I won't be using this service again.

朝8:00頃着の便で１日楽しもうと計画していたのに、シャトル待ちが1時間以上。後から着いた方が先に案内される。もう利用しません

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Star of Honolulu Dinner Cruise - Luxury Top Deck Sunset Dining Experience & Live Entertainment

Five star sunset dining and jazz

Reviewed by: Kimmie

We purchased the five star sunset dining and jazz. The atmosphere was tranquil and relaxed. The staff was very polite and kind. The food ( 7 course) was magnificent! This was my second time for this cruise~ I will purchase another in the future

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Star of Honolulu Sunset Dinner Cruise – 5-Course Steak & Lobster Menu, Polynesian Show & Live Music

Wonderful experiecne!!

Reviewed by: Kat

We love it! The crew are friendly and the performance was very interesting!! The food was stunning too!!! Love the lobster and the steak!! Thank you for this wonderful experience!!

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

Breathtaking view✨ 絶景✨

Reviewed by: SATORU

It was more breathtaking than I had imagined! The bento was okay too! Next time, I definitely want to go see the sunrise. Nature is amazing!

想像してた以上に絶景でした✨お弁当もまぁまぁでしたし！次回は是非とも朝陽を見に行きたいです(^｡^)
自然はすごい❗️

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ノースショア（ハレイワ）観光　ハレイワタウンで3時間の自由散策＋ドールプランテーション！海辺の絶景を楽しめる乗馬付き(70分)プランあり＜1日／送迎付き＞

I want more! もっといたい！

Reviewed by: みこきゃん

I actually wanted to go to Kualoa Ranch, but it was fully booked and I couldn't make a reservation, so I decided to participate in a horseback riding experience in the valley instead. I was able to enjoy garlic shrimp and shopping, and I had a packed schedule with breathtaking views while horseback riding that I normally wouldn't experience. I wish I could have stayed a bit longer because time felt too short. Exploring Haleiwa and horseback riding were more fun than I expected, so next time I want to try horseback riding by the beach. The Dole ice cream is also recommended.

本当はクアロアランチ に行きたかったのですが満席で予約ができなかったので急遽渓谷の乗馬体験に参加することにしました。ガーリックシュリンプやショッピングを満喫することができ、普段は体験できない乗馬での絶景を楽しんだり盛りだくさんで、時間が足らなくもう少し滞在していたかったです。ハレイワ散策と乗馬は想像以上に楽しかったので次回は海辺の乗馬で体験したいです。ドールのアイスもオススメ。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Good よい

Reviewed by: ＫＫＫ

Translation is not available because the original text is unclear.

まるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまるまる

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I was cutting it close on time. 時間ギリギリでした

Reviewed by: Ochi

I was worried when I was told that my return flight was at 13:10 but the pickup time was set for 11:05, and I should have inquired properly. The bus arrived 10 minutes late for the pickup time, and it was raining, so the roads were a bit congested, which meant I only arrived at the airport just in time, 60 minutes before my flight. I almost missed my flight.

帰りの飛行機が13:10と告げて予約したのにピックアップ時間が11:05と指定されて大丈夫かな？と不安になった時にちゃんと問い合わせすべきでした。
ピックアップ時間にも10分遅れでバスが到着し雨で道も少々混んでいたので空港には60分前ギリギリにしかつかず
危うく飛行機に乗り遅れるところでした。

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

Mother and baby whale クジラの親子

Reviewed by: よしジャパン

It was rainy, but I was able to see a mother and baby whale three times. You can see them even when it's not the season! If you come to Hawaii, you should definitely try to see them at least once! ^_^

雨でしたがクジラの親子を３回見つけることが出来ました。シーズンでなくとも見えるんですね！ハワイに来たら一度は見てみてはどうですか^_^

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【冬季限定！1/3～3/21】ホエールウォッチ　スターオブホノルル号　1500名乗船可能なハワイ最大のクルーズ船！軽食＆ドリンク付き＜ワイキキ送迎可＞

I couldn't meet any whales. クジラに会えず

Reviewed by: りちゃーど

I had no sign of seeing any whales at all. I was prepared for them to be "small and hard to see," but they didn't show up at all. It's disappointing. I guess I'll just accept that it was a cruise tour off Waikiki.

全くクジラに会える気配がありませんでした。
「小さくてよく見えない」くらいは覚悟してましたが、全く姿を現しませんでした。残念です。
ワイキキ沖のクルーズツアーだったと思って
諦めます。

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Star of Honolulu Dinner Cruise - Luxury Top Deck Sunset Dining Experience & Live Entertainment

Good, expected better in ambiance.

Reviewed by: Ranganath

Salmon we ordered could have been better. Dress code was not being implemented. Only few people followed the instructions.

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Star of Honolulu Whale Watching Cruise with Banana Bread & Coffee | 2-Hour Morning Tour [Jan-Mar]

Great Views, disappointing for whale watching.

Reviewed by: Mel

We didn't see much of the whale, only a blip, but there is nothing in voucher. The views are great!

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Star of Honolulu Dinner Cruise - Luxury Top Deck Sunset Dining Experience & Live Entertainment

Star of Honolulu Dinner Cruise - Amazing and delightful

Reviewed by: くまみ

We attended this cruise on 2017/12/24 Christmas eve and it was a wonderful evening from start to finish.The star of Honolulu is an amazing evening from the coach "Royal Star" transferring us from the hotel to the ship and back with great care. Upon arrival, the 5 star guests were ushered to the boat and boarding was separate from others. A photo, drink and canapes were offered on the top deck. We were then shown our seats - private 2 person table along the window - and drinks were served. The menu was a 7 course meal with the Beef with Foie Gras being the highlight of the dinner! Tender and melts in your mouth. Overall the dinner is a 9/10. Wait service was amazing, very helpful, explained all courses and never stopped smiling. Drinks were well made and presented nicely.
The cruise it self takes you along Waikiki beach with some great views of Diamond Head and all of Waikiki. The ambiance the sunset creates is great for all couples and a very romantic backdrop to take photos and video.
Live entertainment was a nice touch, with a Jazz show. The singer had an amazing voice along with the pianist and sax player.
This is truly an amazing dinner evening with your spouse or partner.

My only disappointment with this cruise is the actual time to spend on the deck enjoying the ocean breeze. Dinner is served shortly after leaving the dock which having a course dinner is hard to get up and leave between each course. We did manage after the salad to leave for a few minutes. The waiter kindly waited to serve us the 4th course when we got back.

Overall this cruise is an amazing romantic and wonderful cruise for couples celebrating. Make sure to pay attention during dinner to get great photos of Waikiki, Diamond Head and sunsets.
Thank you to all the staff of #The Star of Honolulu for your professionalism making our experience a wonderful night.

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Pearl Harbor Arizona Memorial & USS Battleship Missouri Tour - Tickets and Transportation Included

Pearl Harbor and Honolulu Tour

Reviewed by: MLarsen

Our tour guide Alex (has been doing this for almost 30 years..) was absolutely amazing and informative.

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ハレアカラ山頂 夕日鑑賞＋星空観測ツアー　1名～参加OK！グループや家族連れにおすすめの貸切プランあり＜午後／日本語ガイド＞

Sunset & Stargazing サンセット&星空観測

Reviewed by: ホセさん

I participated during the waxing crescent moon in December. The starry sky was beautiful, and the explanations were interesting. There were high-performance telescopes that allowed us to see things that are hard to see with the naked eye, making it a great experience. I wish I could have seen the starry sky during the new moon. The sunset was viewed from halfway up the summit of Haleakalā. The scenery was breathtaking. During my visit, there was no option for Grigori Ice, only Krispy Kreme donuts.

12月の上弦の月の時期に参加しました。星空は綺麗で解説も面白かったです。望遠鏡も高性能のものがあって中々肉眼では見れないものが見れ、いい経験でした。願わくば、新月の時の星空を見たかったです。サンセットはハレアカラの山頂途中から眺める感じでした。景色は絶景です。私の時はグリグリアイスのオプションはなく、クリスピークリームのドーナッツでした。

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

It was a scenery that seemed to change my life! 人生が変わりそうな景色でした！

Reviewed by: maotaro

This trip was solely for the purpose of this tour, and I was moved to be able to see the sunset and the starry sky! Thank you, Matsuzaki, for driving so hard despite the challenges of working with nature; I had a great time! I think it was lucky that we were able to reach the summit. It might be better to apply with that understanding during this season. Even just the drive along the expansive mountainside and the starry sky are worth participating for!

今回はこのツアーだけが目的の旅行でしたので、夕陽と星空を見る事が出来て感動しました！自然が相手のお仕事で大変なのに、一生懸命車を走らせていただきました松崎さん、ありがとうございました楽しかったです！
山頂へ行けたのはluckyだったのだと思います。この時期はそれを理解した上で申し込んだ方が良いかな？広陵とした山腹のドライブ、そして星空だけでも、参加する価値は有ります！

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Star of Honolulu Whale Watching Cruise with Banana Bread & Coffee | 2-Hour Morning Tour [Jan-Mar]

Cruise was wonderful, loved the entertainment and food!

Reviewed by: Deborah Newsome

Cruise entertainment and food was great. Very disappointed that I saw no sea life, not even a dolphin )-.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

large bus 大型バス

Reviewed by: 世田谷さん

I was picked up and dropped off at the hotel very smoothly. I was worried because the transfer in Kona was terrible, but there were no problems at all in Honolulu. I hope the Big Island can improve more. The large bus ride to the hotel was comfortable, and on the way back, I enjoyed a pleasant bus trip from the hotel to Honolulu Airport while taking in the views from my high seat.

とてもスムーズにホテルまで送迎して貰いました。
コナでは最悪な送迎でしたので心配しましたが
ホノルルは全く問題ありません。ハワイ島はもっと充実してほしいです。
大型バスでゆったりとホテルまで、帰りもホテルからホノルル空港まで
高い座席から景色を見ながら快適なバス旅でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Easy to understand. わかりやすい

Reviewed by: ロングボウ

I requested a transfer from Kona to Waikiki on a domestic flight to Honolulu. There was a staff member wearing a yellow aloha shirt at the baggage claim area, so I recognized them immediately. I was picked up without any issues.

コナからホノルルの国内線移動でワイキキまでの送迎を頼みました。
荷物の受け取り場所で黄色いアロハシャツを着た係の人が居ましたので、
すぐにわかりました。問題なくピックアップしてもらいました。

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

Stargazing tour 星空観測ツアー

Reviewed by: ともとも

It was disappointing that we couldn't reach the summit due to bad weather, but thanks to Tomo and Big Jin, it was a very enjoyable tour. I was deeply moved by their dedication in searching for a place where we could see the sunset and the starry sky. The warm outerwear they lent us was also a high-quality jacket.

To be honest, I wondered why Tomo was so determined to take photos of the night sky, but after seeing the wonderful pictures he captured, I understood that it was indeed worth the effort. Big Jin's explanations of the constellations were also excellent!

It became a very good memory. Thank you!

悪天候のため山頂に行けなかったのは残念でしたが、ともさんとビッグじんさんのお陰でとても楽しいツアーでした。
一生懸命夕日と星空を見える場所を探して連れて行ってくださり、そのお心意気に感激しました。貸して頂いた防寒着もとても暖かくて質の良いジャケットでした。
ともさんの執念の星空写真、正直なところどうしてそこまでと思ったのですが、撮って頂いた素晴らしい写真を見て、なるほど、必死で撮って頂くだけの価値があると納得致しました。
ビッグじんさんの星座解説も秀逸でした！！

とても良い思い出になりました。
ありがとうございました。

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Circle Island Sightseeing Tour & Full-Day Polynesian Cultural Center Tickets

A fun day

Reviewed by: James

Chief Rob was the best driver he was funny and kept everyone happy. The tour we learned so much the show Hai was so good I could not take my eyes off of it everyone needs to go to this

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Grand Circle Island Tour - Volcano, Black Sand Beach, Waipio Valley & Waterfalls

Experience of a lifetime

Reviewed by: Leah

This tour was life changing for me! Such an awesome experience to really see the island and have someone guide you through it so you really understand what you're seeing and the history behind it.

Tour guide was Chris who was excellent. He has a real gift for this, and you can tell he is truly passionate and loves what he does. Makes the tour feel more real and less like show and tell or reading from a script. 10/10 highly recommended tour.

Tour provides you with all the comforts you need for the day so you're never hungry, cold, or unsure of where a clean bathroom is. Even had plugs for you to charge your phone although I had a portable charger with me that day which I recommend for any trip.

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オアフ島1日周遊観光　ポリネシアカルチャーセンターとハワイ最大のダンスショー＋ハレイワタウン＋この木なんの木＋ドールプランテーション

The guide for the half-day tour was amazing! 半日観光のガイドさんが最高でした！

Reviewed by: Yoshiko

This was my third visit to the Polynesian Cultural Center, but it was my husband's first time, so I was hoping for explanations in Japanese. I chose this tour because it also included visits to Hanauma Bay and the HITACHI tree in half a day. During the transfer, our guide, Kerina, shared a lot of local information about Hawaii, which was very enjoyable and informative.

Once we arrived at the cultural center, we were divided into small groups, and a Japanese-speaking university student guided us around the center. However, there wasn't much explanation, which was disappointing.

Additionally, I had signed up for a dinner course while watching the show, but due to a mistake by the guide, we missed it. I was surprised when I was told, "Please check for availability for the next session yourself. If there’s no availability, please return to the regular buffet." If it was a mistake, shouldn't they take responsibility to secure seats for the next session? I felt that the overall response was quite lax, considering it was a university student part-time job.

However, I am always overwhelmed by the shows at the cultural center! They are incredibly powerful and beautiful. Despite the issues during the tour, everything was forgiven after watching the show.

ポリネシ文化センターは私は3度目でしたが、主人が初めてだったので説明を日本語でしていただけるのを期待し、ついでに半日でハナウマベイやHITACHIの樹なども見れるこちらツアーを選びました。
移動中、ガイドのKerinaさんがハワイのローカルなことも含め、ずっとお話して下さり、とっても楽しく、ためになりました。
文化センターに着いてからは、少人数グループに分かれ、日本語を話す大学生が付いてセンター内を案内してくれたのですが、説明があまりなく…残念でした。
あと、ショーを見ながらのディナーのコースに申し込んでいたのですが、ガイドさんの手違いとかで逃し、「次の回に自分で言って空きを確認して下さい。空いてなければ通常のバフェに戻って入って下さい」と言われたのはビックリしました。ミスならば次の回で席を確保するまで責任を持つべきでは？大学生のバイトなので…といった感じで対応が全般的に甘いと思いました。
然しながら、文化センターでのショーには毎回圧倒されます！すごい迫力で、しかも美しいです。ツアー中、不備はありましたがショーを観た後はすべて帳消しになりました。

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マウナケア山頂夕陽と星空観測ツアー ガイド撮影の一眼カメラ写真を無料ご提供！＜夕食付き／英語ガイド＞by マサシネイチャースクール

My best memory in Hawaii Island. ハワイ島で一番の思い出

Reviewed by: みかん

I participated in this tour on my first visit to the Big Island. They took us by car to a mountain over 4,000 meters high, where we enjoyed the sunset and stargazing. The guide was very hospitable and took a lot of photos for us.

Near the summit, there was even some snow, and I couldn't help but think, "Is this really Hawaii?!" It gets particularly cold at night. They provide rental cold-weather gear, gloves, and hats, but I was glad I brought my own hand warmer. I recommend bringing layers of clothing to ensure you're well-prepared for the cold.

初ハワイ島で、こちらのツアーに参加しました。
4000メートル以上の山に車で連れて行っていただき、サンセットと星空観測を満喫できました。
ガイドさんはホスピタリティ高く、写真もたくさん撮っていただきました。

山頂付近は雪もあり、これがハワイか！？と思うほどの寒さです。夜は特に寒くなります。貸し出し用防寒着、手袋、帽子がありますが、ホッカイロを持参して良かったと思いました。脱ぎ着できる服を持参して、寒さ対策を万全にして参加することをおすすめします。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Transportation service 送迎

Reviewed by: はやきよ

I was anxious because I didn't understand the airport situation, but I received confirmation a few days before the scheduled date, and the meeting place was easy to find on-site, so it was excellent.

空港の事情が分からず不安でしたが、予定の数日前から確認のお知らせがあり現地でも、集合場所が、分かり易かったので、最高でした。

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Road to Hana Tour with Waterfall Swim, Black Sand Beach and Lunch at Hana Farms

Great time!

Reviewed by: Alaska

Our driver was not only hilarious, but very knowledgeable. It was a great group on our bus, and was a blast. Good day spent, with some amazing photo opportunities.

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Spectacular Haleakala Sunrise Tour with Park Admission & Breakfast at Cafe O'Lei

Once in a lifetime sunrise

Reviewed by: Callie

A few things to be aware of before you book this excursion:
1) The road is very windy: consider ginger candy or Dramamine if you're prone to motion sickness.
2) Cell phone reception will be terrible.
3) It's very cold at an elevation of 10,000 feet. It was 40degrees for us. Dress warmly.
4) The air is also very thin at 10,000 feet: look out for shortness of breath and dizziness.
3) You may not see a picture perfect sunrise. No one can control the weather or even perfectly predict it. There will also be tons of other people there enjoying the view with you.

With all that in mind, we had a great time. At 3am, our driver picked us up and drop us off right in front of our condo in Kihei (pick up may not be available for your particular location - verify with PolyAd/GrayLine first if this is a dealbreaker for you). Stopped at a Kahului convenience store: buy snacks here if you don't like the pastries/coffee onboard.

Uneventful drive up. The 25-ish seater van/bus is heated, but once we arrived in the parking lot, our driver obviously had to turn off the engine/heat to conserve gas. We arrived 1 hour prior to sunrise, and in that 1 hour, the weather went from so clear and being able to see thousands of stars to sprinkling rain to so foggy I could barely see a few feet in front of me and back and forth. There is a tiny visitors center with giftshop, and restrooms (with ice cold water toilet seats), but not much else to explore. So we hung out on the bus until just a few minutes before sunrise.

The sunrise was partially obstructed by clouds, but the sky and landscape was still so beautiful. 30 minutes after sunrise, our driver drove us up a wee bit higher to the next parking lot for more photos, and then down to a golf course for breakfast. Breakfast was ok - I would have much rather saved my appetite for something else. We were dropped off at our condo at 11am.

We had a great driver and saw a beautiful sunrise from the top of a volcano. It was AWESOME.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was late. 時間が遅くだったので。

Reviewed by: でーなさん

I requested this transfer for domestic flights. They arrived around the scheduled time, and it felt like a standard drop-off. I think it was good since there were no issues. I also think it's great that you can use this service at any time, as many other travel companies have restrictions on late hours.

国内線利用でこちらの送迎にお願いしました。時間通りくらいに来ていただき、普通に送ってもらうだけという感じでした。別に困る事もなかったので良かったと思います。
他の旅行会社さんでは遅い時間は利用出来ないものが多かったので、いつの時間でも利用出来るのは良いと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I was glad to use it. 利用してよかったです。

Reviewed by: キナコ

I informed them that my domestic flight from Kona Airport would arrive in Honolulu at 1:30 PM, and the pickup time was also set for 1:30 PM, so I was worried about making it on time. The flight was delayed by about 10 minutes, but there was a Roberts counter at the baggage claim area, and there were staff members present, so everything was fine. I received a necklace made of shells. I waited for my luggage, and in the end, I was able to board the shuttle bus close to 2 PM, but they had been waiting for us, so the departure time didn't seem too strict. Since we were the fifth and last group, those who boarded earlier might have had to wait quite a bit. I haven't used other companies, so I can't make a comparison, but I was glad to use this service.

コナ空港から国内線でホノルルに着く時間を13時半と連絡して、案内されたピックアップ時間も13時半だったので間に合うか心配でした。飛行機の到着が10分ほど遅れたのですが、集合場所の手荷物受取の所にロバーツのカウンターがあって、係の人もいたので大丈夫でした。貝殻で作ったネックレスをもらえました。荷物が出てくるのを待って、結局シャトルバスに乗れたのは14時近かったですが、ずっと待っていてくれたので出発時間は厳しくなさそうでした。私達が５組目で最後だったので、先に乗っていた方は結構待たれたのかもしれません。他社を使ったことがないので比較はできませんが、利用して良かったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Shuttle service by large bus 大型バスでの送迎

Reviewed by: 世田谷さん

I was surprised by the punctuality of the shuttle service, arriving five minutes earlier than promised. I also requested Roberts for the transfer from Honolulu to the hotel, and it was just as promised, which was reassuring. Although the conversation was in English, there were no issues. Even though my English was broken, I felt their kindness in trying to understand me.

ホテルに約束より5分も早く送迎があり時間の確実性には驚きました。
ホノルル⇒ホテルもロバーツにお願いしましたがこれも約束通りで
安心でした。英語での会話でしたが問題ありません。こちらが片言の英語
でしたが、理解しようとする優しさが感じられました。

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ノースショア（ハレイワ）観光　ハレイワタウンで3時間の自由散策＋ドールプランテーション！海辺の絶景を楽しめる乗馬付き(70分)プランあり＜1日／送迎付き＞

That's unfortunate! 残念‼︎

Reviewed by: ワイケレ

First, I felt scared because the driver guide's driving was reckless. The car itself was old, and the suspension was stiff, making me feel like I might get a stomach ache on the highway.

Next, compared to the price, the experience was poor. The round trip tour to Haleiwa offered no added value, so using The Bus would be a better cost-performance option. In the future, either lower the price or, if including lunch is not possible, at least consider adding a Dole pineapple ice cream or Matsumoto's shave ice. In any case, I definitely won't participate again.

まずドライバーガイドさんの車の運転が乱暴乗ってて恐怖を覚えました。そもそも車も古サスペンションが硬くてハイウェイでは胃下垂になりそうでした。
次は代金に較べて内容がお粗末でハレイワの往復ツアーで付加価値はありませんでしたのでザ・バスを利用して行った方がコスパは良いです。今後は代金を下げるか、ランチ付きが無理なら、せめてドールのパイナップルアイスかマツモトシェイブアイスを付けたらいかがでしょうか。いずれにしとてももう参加しませんが、、。

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