【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Distracted driving... ながら運転。。

Reviewed by: ゆうひ

I was scared because I was using my smartphone the whole time while driving. I wasn't just looking at the map; I was typing messages.

運転中ずっとスマホ操作していて怖かったです。
地図を見るとかではなく、メッセージ入力していました。

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ノースショア（ハレイワ）観光　ハレイワタウンで3時間の自由散策＋ドールプランテーション！海辺の絶景を楽しめる乗馬付き(70分)プランあり＜1日／送迎付き＞

First horseback riding experience. 初めての乗馬体験

Reviewed by: りこち

I had my first horseback riding experience in my life! Tofi was free-spirited and almost strayed from the line, but it was so much fun. I want to do it again somewhere!

人生で初めての乗馬体験をしました！トフィちゃん自由奔放で列から外れかけちゃうけどめっちゃ楽しかったです。またどこかでしたいなあ〜

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

On time! 時間通り！

Reviewed by: まはろ

There was no voucher confirmation, but the transportation was on time with safe driving.

I think it's one of the cheaper options for transportation. Don't worry if you don't understand English!

バウチャー確認はありませんでしたが
安全運転で時間通りの送迎でした。

送迎の中でも安いと思います。
英語わからない方も心配ご無用です！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Airport transfer that I always use. いつも利用している空港送迎

Reviewed by: lily

I often use this service when returning home, and it arrives on time, which is very helpful. Also, since the price includes the tip, I don't have to worry about that. The driver also helps lift my heavy suitcase, which is a great help.

帰国時によく利用していますが、時間通りに来るので
大変助かってます。
また、チップ込みの値段なのでチップを気にしなくても
いいです。重いトランクも運転手さんがあげてくれるので助かっています。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Worse than the way there. 行きよりひどい

Reviewed by: kan

First, they didn't arrive on time. It said, "If they don't come after 5 minutes, call us," so I asked the hotel staff to call, and they arrived while I was on the phone. They were about 15 minutes late. No apology. No smile.
When getting on, I was asked about the airline.
At Daniel K. Inouye International Airport, everyone got off in a rush, so I followed them, only to find out I was at a different terminal. Since I mentioned the airline when getting on, it would have been nice if they had just said something like, "You're in the wrong terminal." I had to run from one end of the airport to the other, carrying two heavy suitcases. I realize it's my fault for not speaking English, but I decided that I definitely won't use Roberts again when I go to Hawaii next time.

まず時間通りに来なかった。「5分経っても来なければ連絡しろ」と書いてあったので、ホテルの人に頼んで電話してもらって話をしている最中にきた。おおよそ15分の遅刻。謝罪なし。笑顔なし。
乗るときに航空会社を聞かれた。
ダニエル空港についてみんながわらわら降りるので、わたしも続いて降りたら、違うターミナルだった。
乗るときに航空会社を言っているのだから、違うよって一言言ってくれてもいいのに。急いで空港の端から端まで走りました。重たいスーツケース2つ持って。英語ができないわたしが悪い、とは思います。が、次にハワイに行くにしても絶対ロバーツは利用しないと思いました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It feels minimal. 最低限なかんじ

Reviewed by: kan

The meeting place was hard to find, and when I arrived and showed the staff my voucher, they didn't say much, so I wasn't sure if I was supposed to wait there. After about 10 minutes, the car arrived, and when they mentioned the hotel name, I showed the voucher to the staff again, and they told me to get in. The car had hard seats, which made it tiring to sit in for a long time. There were no other Japanese passengers. When we arrived at the hotel, there was no announcement, so since I had stayed there before, I knew where it was, but I wouldn't recommend this to beginners at all.

集合場所もわかりにくいし、着いてスタッフにバウチャーを見せたが特に何を言われるわけでもなく、ここで待ってて良いのかもよくわからなかった。10分ほどして車が到着し、ホテル名を言われたのでそのスタッフにもう一度バウチャーを見せたら乗るように言われた。車は固いシートで長時間乗っていると疲れる。乗客に日本人は他にいなかった。ホテルに着いたときも特にアナウンスが無いのでわたしは泊ったことのあるホテルだったのでわかったが、初心者にはとてもおすすめできないと思った。

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Discover Oahu’s North Shore from Waikiki with The Surf Bus - Snorkel, Kayak, SUP & Waimea Falls

Better the first time

Reviewed by: Dassh

I had fun hiking to the waterfall and going swimming but the water was freeeezing!! I felt like the first time I did this activity we had a lot more time. I was able to snorkel, eat, stand up paddle and walk the town. This time I felt like going to the nut farm wasted a lot of time to do the activities. That part should be taken out and the time should go towards the actual activities. But all in all is was fun.

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Chief's Luau - Polynesian Show & Dinner Buffet with Authentic Award-Winning Fire Knife Dancing

Royal Package - Definitely worth the extra money

Reviewed by: Jacky Daniels

My boyfriend and I went to Chiefs Luau and it was such a fun night. We are so happy we chose the Royal Package because we were in the very first row, got 3 complimentary drinks, and were first in line for the buffet. The food was really good, my favorite was the kalua pork and poi. The "chief" was hilarious and very talented. This show had performances/dances of cultures from all over Polynesia so it was really cool to see all of their differences. It was very engaging and family-oriented, the fire-knife performance was my favorite. One thing to note is to bring bug-spray! There were mosquitoes since the luau is located at a waterpark. I would highly recommend Chief's luau to anyone!

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Complete Pearl Harbor Tour with Lunch - Visit Main Exhibits, Memorials & Museums

Eye-opening and touching experience

Reviewed by: Jacky Daniels

This Pearl Harbor tour is the perfect experience for people who want to step back in time and learn about what happened on the day Pearl Harbor was attacked. First, we went to the USS Arizona memorial. We watched a 10 minute introduction video that gave a brief description of the Pearl Harbor Attacks and World War 2 then we took a short boat-ride to the memorial. Then we toured the USS Bowfin submarine with an audio guide and the USS Battleship Missouri with a tour guide. These tours really put things into perspective. I chose a deli sandwich for lunch and it was good. The bus driver Kaleo was great; he was very personable, treated us like family, and made everyone laugh. He made the drive to and from Pearl Harbor very entertaining. Overall, this Complete Pearl Harbor was a very eye-opening and touching experience.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

You can feel at ease. 安心できます

Reviewed by: まーてぃん。

Thank you for your continued support. Although I don't stop by the lounge, they arrive almost on time. I will ask for your help again.

毎回、お世話になってます。ラウンジへの立ち寄りはありませんが、ほぼ時間通りに来てくれます。
また、お願いすると思います。

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ハレアカラ山頂 夕日鑑賞＋星空観測ツアー　1名～参加OK！グループや家族連れにおすすめの貸切プランあり＜午後／日本語ガイド＞

Wonderful guide. すばらしいガイド

Reviewed by: yama

You can hear various stories about Maui along the way. The guide, who is knowledgeable about the stars, provides detailed explanations using a telescope. If I had gone by rental car, I wouldn't have been able to have such an experience.

道中で様々なマウイ事情を聞けます
星に詳しいガイドさんが望遠鏡を使って丁寧に説明してくれます。
レンタカーで自分で行ったら、こんな体験はできなかったはずです。

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クアロア・ランチ　大自然を楽しむ電動アシスト付きマウンテンバイクツアー　選べる初心者または上級者レベル＜2～3時間／送迎付きプランあり＞

Kualoa Ranch Mountain Bike クアロアランチ・マウンテンバイク

Reviewed by: 英語喋れない日本人

It was a fun time since it was an electric bike, so it wasn't tiring at all. However, I think it would be better if there were more detailed explanations on the site regarding the application process and that the return bus to Waikiki is different from the bus going there, including the time schedule.

電動自転車なので全然しんどくなく、楽しい時間でしたが、ただ日本の説明等がない為もう少し申し込み時の事や帰りのバスは行きのバスと違い時間帯でワイキキ行きのバスに乗るなどの詳しい説明をサイトの方からしてあったらもっと良くなると思う

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It's cheap. 安いです

Reviewed by: いちごの木

Taking a taxi can be expensive and sometimes hard to catch, so this option is definitely more reliable. However, there are many customers and it visits a lot of hotels, so it does take time.

タクシーですと、高いしなかなか乗れないこともあるので、これでしたら確実です。ただお客さんは多いし、たくさんのホテルを回るので、時間はかかりますね。

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ハワイ島　セグウェイで巡るカイルア・コナ名所散策ツアー！サンセットプランあり＜英語ガイド＞

Segway tour セグウェイツアー

Reviewed by: mikimama

It's easy to ride. Anyone can get on quickly, and it's not scary to ride on the road. I wanted to ride more. It feels like I can go anywhere with this. Two hours isn't enough. I don't get tired because I'm not walking.
The wind feels nice, and the view was amazing.

乗り方簡単です。誰でもすぐ乗れるし　道路走るのも怖くない。もっと乗っていたかった。これでどこでも行けそう。2時間でも足りない。歩かないから疲れない。
風も気持ちいいし　眺めも最高でした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Hotel → Airport use ホテル→空港利用

Reviewed by: モニカ

I used this service for a solo trip. I was a bit anxious because my arrival was delayed by 7 to 8 minutes, but I arrived at the airport safely, and the driver was cheerful and kind, which was great! I would like to use this service again next time.

今回一人旅で利用しました。到着が7～8分遅れ少し不安でしたが
無事空港まで到着し、運転手さんがにこやかで親切な方で良かったです！
次回も利用したいと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Great idea! 良い考え‼️

Reviewed by: なおりん

It was great to be dropped off at Ala Moana and make good use of the time until hotel check-in. However, I did think that taking a taxi might have been better when we had to wait quite a while at the airport for departure.

アラモアナで一旦降ろしてもらい、ホテルのチェックインまで時間を有効活用できたのはとても良かったです。
ただ空港で出発を結構待たされた時はやはりタクシーが良かったかなとも思いました。

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クアロア・ランチ　大自然を楽しむ電動アシスト付きマウンテンバイクツアー　選べる初心者または上級者レベル＜2～3時間／送迎付きプランあり＞

Great exercise! 良い運動！

Reviewed by: まきさん

I had a great time.
It was a one-hour electric-assist mountain bike tour, and the hour flew by.
The explanations were in English, but even if you don't understand English, you can get the gist from the video visuals.
Since it's electric, you can ride smoothly and it's really enjoyable.
However, the trails are steep, and because of the fast pace, it does require some stamina.

Aside from the biking, the waiting time after arriving at Kualoa Ranch and after the activity was quite long.
There is a souvenir shop, but we finished looking around sooner than expected, so we ended up napping on a bench.
I wish we could have used our time more effectively.

とても楽しかったです。
1時間コースの電動アシスト付きマウンテンバイクツアーでしたが、あっという間の1時間でした。
説明も英語ですが、英語が分からなくてもビデオの映像見ながらの説明なので何となくわかります。
電動だから爽快に走れるし気持ちいいです。
でも険しい道なこと、進んでいくスピードが速いから体力は使います。

自転車以外はクアロア牧場に到着してからと、アクティビティが終わってからの待ち時間がとても長かったです。
お土産のショップはありますが、案外すぐに見終わってしまうので、私たちはベンチで昼寝をしていました。
もっと時間を上手に使えたらよかったと思います。

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クアロア・ランチ　大自然を楽しむ電動アシスト付きマウンテンバイクツアー　選べる初心者または上級者レベル＜2～3時間／送迎付きプランあり＞

Caution: Brakes! ブレーキに注意！

Reviewed by: kazkaz

Several acquaintances have had bicycle accidents in Hawaii, so I suspected that the front and rear brakes might be reversed compared to Japan, and I was right. In Japan, the right lever is for the front brake and the left lever is for the rear brake, but in Hawaii, it's the opposite. The key is to be very aware of that and to apply both brakes simultaneously.
However, the activity was fantastic! Next time, I want to try horseback riding!

知り合いが複数、ハワイで自転車転倒事故起こしているため、もしかしたら前輪後輪ブレーキが日本と逆ではないかと予想していたら、図星でした。日本では右→前輪、左→後輪ですが、ハワイは逆でした。ポイントはそこを強く意識しながら両方同時にブレーキ掛けることです。
でも、アクティビティは最高でした！こんどは乗馬にチャレンジしたいです！

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Complete Pearl Harbor Tour with Lunch - Visit Main Exhibits, Memorials & Museums

Educational Experience

Reviewed by: a-chan

The last time I have been to Pearl Harbor was when I was in 6th grade. During that time I had only visited the USS Missouri and the Arizona Memorial. This time around I got to visit the two plus the Pacific Aviation Museum and the USS Bowfin. It was an amazing experience to get to learn about the history of what had happened at Pearl Harbor and to get to see what life was like for sailors living on a boat. I definitely do not think I could survive life as a sailor and I have a whole new respect for the sailors who are out at sea for a long duration of time to protect our country. I do suggest that if you go on this tour on a sunny day, I would wear light clothes and bring sunglasses because it can get hot real fast and it is very bright. Inside the bus is very cold though so I would bring a jacket as well.

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

I would like to use it again. また利用したい

Reviewed by: coco

I traveled to participate in the Honolulu Marathon. Previously, I had to go to the hotel, where I might not be able to communicate in Japanese at the front desk, leave my suitcase, and then head to the convention center, which was quite a waste of time and stressful. This time, I decided to stop by the lounge at Ala Moana Center from the airport. At the lounge, I could communicate in Japanese while leaving my suitcase, and it was less than a 10-minute walk to the Hawaii Convention Center to pick up my race number. It was very efficient and worked out great.

ホノルルマラソンに参加するための旅行でしたが
これまでは、１度ホテルまで行って、日本語が通じないかもしれないホテルのフロントで、
スーツケースを預かってもらって、コンベンションセンターへって結構、時間のムダだし、
ストレスがあったので、今回は、この空港から、アラモアナセンターのラウンジに立ち寄りにしてみました。
ラウンジでスーツケースを預かってもらうのも日本語が通じるし、
ゼッケンを受け取りにハワイコンベンションセンターへは徒歩で10分足らず。
時間が効率的に使えてとってもよかったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

You can make a reservation even at the last minute, and since payment is made in advance, settling the bill on the day is easy! 直前でも予約でき、事前支払いなので当日のお会計が楽です！

Reviewed by: H.N

I was glad that they accommodated last-minute reservations. We went to the airport via two hotels. The driver was very efficient, so it was very smooth, but since it was almost full, it took about an hour from the hotel to the airport. They asked each of us about our flights and dropped us off nearby, which was great. It was very helpful for us, as we didn't have cash, that we could pay by credit card in advance, including the tip. Thank you!

直前の予約にも対応しており、よかったです。
2ヶ所ほどのホテルを経由して、空港に行きました。運転手さんがテキパキしてたので、とてもスムーズでしたが、ほぼ満員での利用でしたのでホテルから空港まで1時間ほどかかりました。各自、利用する航空機を聞いて下さり、近くで下ろして下さるのでよかったです。
チップ込みでクレジット払いを事前にできますので、手持ちがなかった私たちにはとても助かりました。ありがとうございました！

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Early morning transfer. 早朝の送迎

Reviewed by: アンナ

I really appreciated that they offered early morning transportation since I had an early flight. Perhaps because it was so early, I was the only passenger. Despite the bad weather, they arrived on time, and the driver was friendly and engaged with me, making the journey enjoyable even though I don't speak English well! Thank you for the smooth ride to the airport!

朝早いフライトでしたので早朝の送迎に対応しているのは本当に助かりました。
早朝だったからか私1人での乗車でした。
悪天候でしたが時間通りに来て下さり、
英語が話せない私にもドライバーさんは気さくに話しかけてくれ道中楽しかったです！
スムーズに空港まで送って下さりありがとうございます！

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ノースショア（ハレイワ）観光　ハレイワタウンで3時間の自由散策＋ドールプランテーション！海辺の絶景を楽しめる乗馬付き(70分)プランあり＜1日／送迎付き＞

Horseback riding is the best. 乗馬が最高

Reviewed by: KENJI

I participated alone, but I didn't feel uncomfortable at all. If possible, I would like an additional 30 minutes for free exploration of the town.

The main horseback riding experience has an excellent location, and the higher price compared to other companies results in greater satisfaction.

自分だけ一人参加でしたが、ほとんど気兼ねはいりませんでした。
出来れば町並みの自由散策があと30分欲しいです。

メインの乗馬はロケーションが抜群で、他社より高い分満足度が高いです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Just a little more! もうひとおし!

Reviewed by: Halu

I used the service via the Ala Moana Lounge. I am satisfied with the service as it met my expectations. However, I would have liked to be informed in advance that once the departure time from Ala Moana is decided, it cannot be changed, such as through an announcement when making the reservation. I was surprised that it took almost an hour to get from Ala Moana to Aulani, A Disney Resort & Spa. Since I believe it's possible to estimate the approximate travel time when making the bus reservation, it would have been better if they could have arranged for a more efficient transfer to ensure arrival within 30 minutes.

アラモアナラウンジ経由で利用しました。
思っていた通りのサービスをしていただけて満足しています。ただ、
• アラモアナから出発の時間を一度決めたら変更できないことは、予約をするときにアナウンスがあるなど、予めお知らせが欲しかった。
• アラモアナからアロヒラ二リゾートまで1時間弱もかかってビックリしました。バスの予約を取っている時点で大凡の所要時間がよめると思うので、30分以内で到着出来るように分乗させて効率良く送迎してもらえたら、なお良かった。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

My first trip to Hawaii. はじめてのハワイ旅行

Reviewed by: ハワイ初心者

I was anxious about my English and it was my first time going to Hawaii, so I was worried about whether I could get on the bus safely. However, the staff provided clear guidance, and I was able to move smoothly.

英語にも不安があり、またハワイに行くのも初めてだったので、無事にバスに乗れるか不安でしたが、スタッフの方がわかりやすく案内してくれて、スムーズに移動できました。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

It was comfortable! ☆ 楽ちんでした☆

Reviewed by: あーちゃん

The driver didn't speak Japanese, but they were punctual for the pickup time, making it easy to get to the airport. I chose this transfer because the all-inclusive tipping, which is not a common practice in Japan, was appealing.☆

日本語は話せないドライバーさんでしたが、迎えの時間もきっちりしていて、楽に空港へ行けました。
日本人に習慣のないチップ込みが魅力的でこの送迎を選びました☆

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Use after returning from the Honolulu Marathon. ホノルルマラソンからの帰りの利用

Reviewed by: Max

I used this service for my return from the Honolulu Marathon. The pickup time was a bit delayed, but the driver was quick and efficient in navigating to the subsequent pickup locations. The confirmation of the airline and the guidance at the airport were clear, and as always, Roberts was reliable.

ホノルルマラソンからの帰りの利用です。ピックアップ時間は少し遅れたけれど、ドライバはキビキビとした行動でその後のピックアップ場所を巡りました。搭乗航空会社の確認や空港での案内もわかりやすく、いつもながら頼りになるロバーツでした。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

They didn't come! It's crowded in the morning. 来なかった！朝は混みます。

Reviewed by: のわのわ

The hotel’s rotary was the pickup location, so I was waiting for the 8:35 pickup, but it arrived after 8:55. It seems that traffic can be heavy in the morning.

I informed the hotel staff that it was Roberts Hawaii, so there was guidance when the bus arrived, but without that, I wouldn’t have known. It seems that not all vehicles have Roberts Hawaii written on them.

I think it’s a good idea to allow extra time in the morning in Hawaii.

ホテルのロータリーがピックアップ場所だったので、8：35のピックアップを待っていましたが、8：55過ぎにきました。朝は交通が混むらしいです。
ホテルの方にロバーツハワイだよ！って言っておいたので、バスが来た時に誘導がありましたが、それがないと分からなかったです。全種類の車にロバーツハワイと書いてあるわけじゃないようです。
ハワイの朝は時間に余裕を持っていくといいと思います。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

Crowded! 混雑！

Reviewed by: のわのわ

When I was picked up from the airport, I was taken to the bus waiting area after confirming my name, but then I was left there! The bus took a long time to arrive, and there was no explanation, which left me feeling bewildered.
This was part of a plan through the Ala Moana Lounge, but I wasn't sure which bus was the right one.
The Ala Moana Lounge doesn't have enough space for families to sit together, but it seems good for couples or individuals, and there is a space for children. It was nice that I could choose the bus time from Ala Moana to the hotel, and they took care of my suitcase during that time.

空港からピックアップしてもらうとき、名前確認をしてからバスの待機所まで連れて行かれてから放置！バスはなかなかこず、説明もなく、ボー然としてました。
アラモアナラウンジによるプランだったのですが、どのバスがそうなのか、よくわからなかったです。
アラモアナラウンジは家族で座るにはスペースはなく2名や個人、こども連れ(こどもスペースあり)にはいいと思います。アラモアナからホテルまでのバスの時間を選べて、その間スーツケースを預かってくれるのはよかったです。

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【空港送迎】ダニエル・K・イノウエ国際空港（旧ホノルル国際空港）⇔ホテル 格安乗合送迎シャトルサービス by ロバーツハワイ

They also responded to the unexpected events. ハプニングにも対応して下さいました。

Reviewed by: パリっ子

I was planning to use this service after moving from the Big Island of Hawaii, but I missed my scheduled flight due to being caught up in a large triathlon event. When I went to the meeting point as a last resort, they kindly allowed me to take the next shuttle bus. Thank you very much.

ハワイ島から移動してこちらを利用予定でしたが、
大規模なトライアスロン大会に巻き込まれて利用予定だった便に乗り遅れ…
ダメ元で集合場所に行くと、次のシャトルバスに乗せて下さいました。
本当にありがとうございました。

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