Reviewed by: graham perth wa
4 of us flew from oahu for this helicopter flight. You need to check what is happening with the volcano first as we were expecting to see some sort of action. The flow had obviously been active for sometime recently but what we saw was not what we were lead to believe was happening. Flight was good but dont take any notice of the pictures in advertising as they are deceptive. I k now this is a nature based activity and the company has no control over the volcano,but to over promise and under deliver is allways a recipe for disaster. The pilot Tim was excellent but the ground crew organinzation was lacking.Had us stand around in the sun for 30 minutes while they organised 5 flights at the same time.So dont expect to leave on the timeyou have booked,doesnt work that way.We hired a car and went to Volcano national park,fantastic and highly recommend that instead of this trip at only a fraction of the cost.The couple we shared with whilst disappointed could not speak more highly of the Maui trip they had with this company, so maybe consider that option
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2015/02/23 |
| Activity Date: | 2015/02/18 |
Reviewed by: Barbara
We really enjoyed our recent flight with Tim as our pilot. The sights were spectacular. Everything was organized like clockwork. The equipment is clearly very safety and comfort focused. Tim was entertaining ad a very competent pilot.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/02/23 |
| Activity Date: | 2015/02/17 |
Reviewed by: Patience
Our 5yr old and 3yr old had a great time on our helicopter tour. We recommend this as a wonderful thing to do as a family while visiting the island.
| Rating: | |
|---|---|
| Packages: | North Shore Adventure [20min] |
| Attended as: | Families with Young Children |
| Posted on: | 2015/02/23 |
| Activity Date: | 2015/01/26 |
Reviewed by: Judy
I loved this trip. The helicopter pilot was excellent and we saw inside of the Haleakala Crater. Then onto our van ride from Hana back to the airport. I have always wanted to see Hana and never made it there on my own. This was a great way to go with someone else doing the driving.
| Rating: | |
|---|---|
| Packages: | Morning Tour |
| Attended as: | Couples |
| Posted on: | 2015/02/17 |
| Activity Date: | 2015/02/14 |
Reviewed by: candy
I participated with my daughter, who had experienced it once in Guam, and myself, who has done it several times. This time, we experienced a free fall of about 60 seconds from 4,267 meters, which was completely different from what we had in Guam. Moreover, during our previous experience, it was slightly drizzling, so diving in the clear weather this time allowed us to see the beautiful scenery of Hawaii below perfectly, which was fantastic.
However, the instructor who accompanied my daughter was quite experienced, perhaps too much so, and didn't really hype things up. While other people were spinning around after the parachute opened, my daughter seemed to just be falling straight down... I thought the enjoyment really depends on the instructor. By the way, I had an amazing time.
過去にグアムで一回経験したことのある娘と、あちこちで何回か経験済みの親で参加しました。
今回は4267メートルでフリーフォールが約60秒とグアムで経験したものとは全く別世界を味わえたものでした。しかも前回は若干霧雨のような状態でしたので、今回のピーカン天気でのダイビングは下界のハワイのきれいな景色もバッチリ見えて最高でした。
しかし、娘についてくれたインストラクターの方はずいぶんベテランの方で慣れすぎているっていうかあまり盛り上げてくれないっていうか、パラシュートが開いてからもほかの人はぐるぐる回ったりしているのに娘だけはただ落ちてくるだけみたいな・・・
楽しさはインストラクターによるかなあと思いました。
ちなみに私は最高に楽しかったです。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Families |
| Posted on: | 2015/02/15 |
| Activity Date: | 2015/02/07 |
Reviewed by: Jeanne A
My husband wasn't too excited about coming to Hawaii but his one request was to fly in a helicopter to see the volcanos. His choice was the open door option. Neither having been in a helicopter before I at least had some trepidations. It was a blast! Our pilot, Rhys, a Kiwi, was very knowledgeable and a good pilot. Thank you!
And yes, you can feel the heat from the lava. Good times!
| Rating: | |
|---|---|
| Packages: | Popular! Shared Doors-Off Flight [40 mins] |
| Attended as: | Couples |
| Posted on: | 2015/02/15 |
| Activity Date: | 2015/01/30 |
Reviewed by: KAORI
It was amazing! I was moved by the wind, thrill, and refreshing feeling I experienced with my whole body, as well as the views of Hawaii from above! Even though my English is at an elementary level, the instructor who flew with me spoke some Japanese, albeit broken, and communicated through gestures, so I felt no anxiety. Above all, they were super friendly and had great energy! I want to come back to Hawaii for skydiving again... no, I will definitely come back!
P.S. The price goes up, but I recommend purchasing the DVD. Every time I watch the footage, the excitement and emotions from that moment come rushing back.
Thank you so much to all the staff!
最高でした~\(^o^)/
全身で感じる風&スリル&爽快感や上空から眺めるハワイの景色、すべてに感動しました!!
小学生レベルの英語しか出来ない私でも、一緒に飛んでくれるインストラクターの方が片言ながらも日本語を話してくれ、ジェスチャーでも示してくれるので不安はなかったです。何より、超フレンドリーでテンション↑↑
スカイダイビングのために またハワイに来たい...いや...絶対もう一度来る!!
P.S 値段は上がりますが、DVDは購入するのをオススメします。映像を見るたびに あの時の興奮と感動がよみがえります。
スタッフの皆様、本当にありがとうございました。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Families |
| Posted on: | 2015/02/14 |
| Activity Date: | 2015/02/11 |
Reviewed by: nbkz83
I'm not good with thrill rides, but this one isn't scary at all!! I want to do it again and again!! If I have the chance to go again, I will definitely repeat it!!!
絶叫マシンは苦手ですが、これは全然怖くない!!何度でもやりたい!!また行く機会があれば絶対リピートします!!!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/02/12 |
| Activity Date: | 2015/02/08 |
Reviewed by: ケンこ
I signed up for the 11 AM plan, but I arrived at the center around 10 AM and the waiting time was too long. In the end, I was able to jump around 3 PM, which was exhausting. The skydiving itself was great. I had a lot of fun!
11時開始プランで申込みしましたが、センターに10時くらいに着きそこからの待ち時間が長すぎた。
結局飛べたのが、15時くらいで疲れました。
スカイダイビング自体は文句なし。
たのしかったです!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 11時開始プラン |
| Attended as: | Friends |
| Posted on: | 2015/02/11 |
| Activity Date: | 2015/02/07 |
Reviewed by: Bill C
I loved that I could upgrade and guarantee a window spot for this tour. I got some great photos. I would recommend this as an exciting way to view the volcanos!
| Rating: | |
|---|---|
| Packages: | Experience Hawaii Tour Package |
| Attended as: | Solo Travelers |
| Posted on: | 2015/02/10 |
| Activity Date: | 2015/01/18 |
Reviewed by: TOM
It was amazing spectacular experience. What a nice way to see the whole island from helicopter. Must do. Only with Blue Hawaiian helicopter.
| Rating: | |
|---|---|
| Packages: | Eco-Star [50-55 min] |
| Attended as: | Families with Young Children |
| Posted on: | 2015/02/10 |
| Activity Date: | 2015/02/05 |
Reviewed by: oka
The instructors were very kind and taught us well, making it easy for us to fly! Above all, the view from the sky is exceptional.
インストラクターの方も丁寧に教えてくれて、安心して飛ぶ後藤さんができました!!何より空からの眺めは格別です。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 11時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/02/03 |
| Activity Date: | 2015/02/01 |
Reviewed by: さちえ
I hesitated because the price was high, but I heard that if the volcanic activity is not active, I wouldn't be able to see a volcano erupting lava even if I took the time to walk there, so I chose to take a helicopter.
In fact, I was able to see the bubbling lava from above the crater.
In the ocean, I also saw a mother whale and her calf.
Flying through the valley of Waipi'o Valley in the helicopter was very mystical and wonderful. It was a unique experience that only a helicopter can provide, and I really enjoyed it.
値段が高いので迷いましたが、火山活動が活発ではなければ、時間をかけて歩いて見に行っても溶岩を噴火する火山を見られないと聞いてヘリコプターを選択しました。
実際火口を上から見て、ボコボコ湧き出る溶岩が見られました。
海では、鯨の親子も見えました。
ワイピオ渓谷の渓谷の谷間をヘリで縫うように飛んでくれて、とても神秘的で素晴らしかったです。ヘリコプターならではの体験ができ、とてもよかったです。
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2015/02/02 |
Reviewed by: Reeder
Unbelievable would highly recommend it the only way to really see the islands hidden marvels
| Rating: | |
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| Packages: | 60-min Extended Flight Package: Doors-ON West Maui & Molokai |
| Attended as: | Couples |
| Posted on: | 2015/02/01 |
| Activity Date: | 2015/01/19 |
Reviewed by: まさと
The tour conductor was very unique and it was great. Skydiving truly became a precious memory! It's an experience that is truly extraordinary and not something you would normally encounter. I highly recommend it!
ツアーコンダクターの方がまず個性的な方でとてもよかったです。
スカイダイビングは本当に貴重な思い出になりました!
通常ではありえないまさにひげんじつです。おすすめですね!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/01/31 |
| Activity Date: | 2015/01/10 |
Reviewed by: Momo
My first skydiving experience☆
The weather was great, but the clouds were thick, so we jumped from a lower altitude than planned...
However, they refunded me for that.
About $30? I put the refund as a tip in the designated box‼︎
The person who jumped with me was very kind and communicated with gestures since I didn't understand English, which made me feel safe and able to relax (≧∇≦)
I want to experience it again when I go to Hawaii‼︎!
初めてのスカイダイビング☆
天気はとても良かったのに雲が分厚かった為に予定の高さよりも低かった…
でも、その分返金はしてくれました。
30ドルほど❓返金をチップとして担当のBOXに‼︎
一緒に飛んで下さった方も英語が分からない私に優しくジェスチャーで教えてくれ、安心して身を任せることが出来ました(≧∇≦)
また、ハワイに行った時に体験したいと思います‼︎!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Friends |
| Posted on: | 2015/01/31 |
| Activity Date: | 2014/07/04 |
Reviewed by: mari
I'm afraid of heights, but I wanted to try something like this at least once in my life, driven by curiosity! I thought if I was going to do it, I wanted to do it in Hawaii, not Japan.
The scenery was truly beautiful, and while traveling in the Cessna, the clouds spread out before us! The ocean looked incredibly beautiful as well.
It was a wonderful experience that changed my perspective on life.
Thank you very much!
高所恐怖症の私ですが
人生一度は、こういうことしてみたいと
怖いもの見たさで参加してみました!
どうせやるなら、日本ではなくハワイでしてみたいと思ってました
景色も本当にきれいで、セスナで移動している際は
雲河が広がり!海もものすごくきれいに見えてました
人生の価値観が変わる
すてきな体験となりました
ありがとうございました
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Friends |
| Posted on: | 2015/01/28 |
| Activity Date: | 2015/01/23 |
Reviewed by: Deb Stuckey
This helicopter trip was fabulous! Our pilot, Reese, was very informative, friendly and helpful. Gave us a great view of lava fields, the active Kilauea volcano and waterfalls. He was very attentive to BOTH sides of the helicopter, making sure everyone got a great experience. Well worth the money.
| Rating: | |
|---|---|
| Packages: | Popular! Shared Doors-Off Flight [40 mins] |
| Attended as: | Couples |
| Posted on: | 2015/01/26 |
| Activity Date: | 2015/01/21 |
Reviewed by: Liza Cocks
I wish I do air tour again. thank you we love it so much.
| Rating: | |
|---|---|
| Packages: | Hidden Oahu Flight [45 mins] |
| Attended as: | Couples |
| Posted on: | 2015/01/26 |
| Activity Date: | 2015/01/23 |
Reviewed by: aloha
I tried it based on a recommendation from Zenji, who I met on a tour of the North Shore last time.
On the day we participated, there happened to be a small number of participants, so there was no waiting time.
Usually, there might be a bit of a wait, but it seems that waiting time is influenced not only by the number of people but also by the weather. If the weather is bad and you have to wait for it to improve, there could be a wait...
The instructor I had was almost fluent in Japanese, so I understood the explanations right away. My friend mentioned that the explanations in English were a bit hard to follow. However, during the jump, I think there isn't much need for explanations since you mostly leave everything to the instructor.
For first-timers, I believe that if you check a bit online about what skydiving is like beforehand, you can try it without any anxiety.
It was a beautiful day, so we could see whales and various landscapes from the sky; it was a breathtaking attraction. The photographer also captured great moments, including a two-shot with my friend and scenes where we looked nervous, which are really memorable. I definitely want to participate again next time.
前回参加したノースショアのツアーのぜんじさんにおすすめしていただいてチャレンジしてみました。
私たちが参加した日は参加人数がたまたま少なかったため待ち時間はありませんでした。
普段はもう少し待ち時間が出るようですが、待ち時間は人数だけでなく天候に左右されるようです。
お天気が悪く、良くなるのを待たないといけない場合待ち時間が出るとか…。
インストラクターの方も私がついていただいた方はほぼ日本語が話せる方だったので説明がすぐわかりました。
友達は英語での説明が少しわかりにくかったと話してます。
しかし、飛ぶ最中はほぼインストラクターに全ておまかせ状態なので、あまり説明も必要ないかと思いました。
初めての方はスカイダイビングがどのようなものか事前にネットで少し確認しておけば、不安もなくトライできると思います。
とてもいいお天気だったので、空からクジラやいろんな景色も見れて、絶景アトラクションでした。
カメラマンの方も一緒に参加した友達とのツーショットや私たちが緊張してて、後から見ると笑えるシーンも撮ってくださり大変思い出になります。
また次回ぜひ参加したいです。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 11時開始プラン |
| Attended as: | Friends |
| Posted on: | 2015/01/22 |
| Activity Date: | 2015/01/21 |
Reviewed by: ハワイ大好き
On my first skydiving experience, I was really scared since I'm not good with thrill rides, but once it was over, I immediately wanted to jump again. It was that much fun! The breathtaking scenery was right in front of me without anything blocking the view. The moment I jumped, I didn't feel alive, but from there on, it was the best feeling. It seems that if there are even a few clouds, it can take quite a while to wait for the weather, but that day was clear and it was a less crowded day, so I was able to return to the hotel by early afternoon.
初めてのスカイダイビングで、絶叫マシンの苦手な私はとても怖かったのですが…終わってみたらまたすぐ飛びたくなりました。そのくらい楽しいです!絶景がなにも遮るものもなく目の前に広がっているのですから。飛び出す瞬間は生きてる心地がしませんでしたが、そこからは最高の気分でした。雲が少しでもあると天気待ちで所要時間がだいぶかかることもあるようですが、この日は快晴で利用者も少ない日だったらしく昼過ぎにはホテルへ帰ってこれました。
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/01/22 |
| Activity Date: | 2015/01/18 |
Reviewed by: マハロ
Super refreshing!
My mind went completely blank.
All my stress disappeared, and I screamed...
The diving experience was over in the blink of an eye.
I might not get to do it again!?
超!爽快
あたま真っ白になりました。
ストレスも吹っ飛び、絶叫…
あっという間のダイビング
またはないかも⁉︎
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 11時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/01/20 |
| Activity Date: | 2015/01/17 |
Reviewed by: Hanlu
Attended the 7am tour: first van, then helicopter. We were paired with another family of three.
Beautiful scenery, articulate tour guide named Sue, delicious and filling light lunch, and the helicopter ride was unsurprisingly a treat (lasted around 20-30 min). See my photos of both the Road to Hana van ride and helicopter ride for reference. The best is going into the sky on a partially overcast day, because the pilot will take you cloud-surfing.
The whole tour lasted around four hours.
| Rating: | |
|---|---|
| Packages: | Morning Tour |
| Attended as: | Families |
| Posted on: | 2015/01/17 |
| Activity Date: | 2014/12/27 |
Reviewed by: YOSHIMI
The instructor was cheerful and made sure we were properly equipped, which made me feel safe. It's a unique experience that I think you should try if you're interested. However, I did experience ear pain due to changes in air pressure. Without that, I think I would have enjoyed it even more. When you request photos, they also take a video, but you can ask for whichever you prefer at the end. I only requested photos, but they took over 200 shots for me.
I was scared when falling, even though I'm not afraid of heights!
インストラクターさんも、陽気ですが、装備もしっかりつけてくれたので安心しでした。
なかなか出来ない体験なので、
気になるならやったほうがいいと思います。
ただ、私は気圧の変化で耳が痛くなったりしました。あれがなければもっと楽しめたと思います。
写真を頼むとビデオも一緒に撮ってくれますが、
欲しい方を最後に頼むという感じです。
私は写真だけでしたが200枚以上撮ってくれていました。
落ちるときは高所恐怖症でない私も恐しかったです!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/01/17 |
| Activity Date: | 2015/01/13 |
Reviewed by: ニーサ
Until I took off, I was nervous... but once I was in the air, the view was amazing! I had a really great experience. Thank you!
飛ぶまでは緊張…しかし飛べば最高の景色
!!!!!!!!!!!!
すごくいい経験ができました。ありがとう
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Friends |
| Posted on: | 2015/01/16 |
| Activity Date: | 2015/01/09 |
Reviewed by: kazookun
This was my second dive, following last year. This time, I flew through the sky with my sister. Just when I thought it was all over because of the clouds, we got the signal to go. While I was excited, my sister looked worried. But in an instant, we were in the clouds and then dove down!!
I was giving a relaxed Aloha sign, while my sister was giving a desperate Aloha sign. Both became wonderful memories. Skydiving is the best!!
去年に続き2回目のダイブ。今回は妹と一緒に大空を飛びました。雲がかかり、もうダメかと思った最後の最後、Goの合図。わくわくする私の横で、心配そうにする妹。でもあっという間に雲の中へそして一気にダイブ!!
私は余裕のアロハサイン、妹は必死のアロハサイン。どっちもまたいい思い出になりました。スカイダイビング最高!!
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Families |
| Posted on: | 2015/01/12 |
| Activity Date: | 2014/12/26 |
Reviewed by: kazu
It was amazing (laughs)! Not scary at all. After the parachute opens, the view is breathtaking. You definitely should experience the space walk!
いや〜最高です(笑)全く怖くないです
パラシュートが開いた後は、絶景です。
是非、宇宙遊泳体験するべし
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 11時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/01/11 |
| Activity Date: | 2015/01/05 |
Reviewed by: Haley
Words can't describe how amazing it was to skydive with them! My sister and I, 18 &22 had the time of our life! It was the highlight of our vacation and both agree that we will go again. We were both a bit anxious, but excited and are so glad that we followed through. The staff was friendly and understanding, as well as very reassuring! We were always comfortable when dealing with them. It's a must!
| Rating: | |
|---|---|
| Packages: | 2017 - Regular Tandem Skydive [8,000ft to 10,000ft] |
| Attended as: | Families |
| Posted on: | 2015/01/09 |
| Activity Date: | 2015/01/06 |
Reviewed by: John & Jessica
Dori and Josh were awesome! Worth every penny. Best way to see Kauai. Highly recommended and great customer service. Over 10+ years of experience!
| Rating: | |
|---|---|
| Packages: | Kauai Air Van Airplane Sightseeing Tour |
| Attended as: | Couples |
| Posted on: | 2015/01/06 |
| Activity Date: | 2015/01/03 |
Reviewed by: kasa
Everything depends on the local coordinator and driver. It was far too casual. They arrived on time in the morning, but handed me a pen that didn’t work and a consent form to read. I was told to check items and fill in blanks. The car was shaking, it was dark, and I couldn’t understand the content well. There was no explanation about the consent form, the optional video, or the photo content and prices at all. In the end, I was handed a document about their background and a business card, and was told to read it if I wanted. Was that really necessary? The business card had a phone number and mentioned that arrangements could be made for $175. I was so upset that I immediately threw it away. I wish I could have taken a photo if it was possible.
I thought there would be a proper explanation of the content on-site, but it seemed like I had to fill everything out in the car, and everyone was confused inside the vehicle. They also kept talking endlessly using the car's microphone. I don’t remember much of the content, but they were talking about health. There was no explanation about skydiving.
By the way, it was written that there would be a lecture in Japanese on-site, but there wasn’t any. We just watched a video in the car on the way there. After that, the foreign instructor who would jump with us taught us in broken Japanese for about a minute. The quality of the explanation varied depending on the instructor.
When we arrived on-site, there was an explanation about the optional video and photos, but the amount explained by the coordinator was different from the amount charged, leading to a dispute with the local company. I tried to explain in broken English, but it didn’t get through, and both sides gave up. The coordinator didn’t stay on-site because they had another job.
The skydiving itself was fun. However, due to bad weather, we had to change to the 2100m plan. I think it would be enjoyable for those who don’t get car sick or motion sick. There’s no fear; it’s just for a moment.
However, there were so many issues that I don’t have good memories of it. There was so much more that I couldn’t write here. It’s a unique experience, and I don’t want it to be ruined here. It’s strange that there are no complaints here. I think improvements are necessary.
すべては、現地コーディネーター兼運転手です。
あまりにも適当過ぎます。
朝一時間通りに迎えには来ましたが書けないボールペンと同意書を渡され読んで
項目にチェックを入れ空白を記載しろと言われました。
車の中で揺れるし、暗いし、内容もよくわかりません。
同意書の内容だったり、オプションのビデオとか写真の内容や金額もまったく説明がありません。
挙句の果てには自分の生い立ちの資料と名刺を渡され、
よかったら読んでと言われました。必要あるのでしょうか。
名刺には電話番号とたしか175$で手配できると書いてました。
腹が立ちすぐ捨てました。写真がアップできるなら持って帰ればよかったです。
現地で改めて内容説明があるのかと思いましたが、
結局車ですべて書かないとダメみたいで、車内ではみんな困惑していました。
また車のマイクをつかって延々としゃべっていました。
内容はあまり覚えていませんが、健康について話していました。
スカイダイビングの説明はありません。
ちなみに現地にて日本語にて講習があると書いていましたがありません。
行きの車の中でビデオ見て終わりです。
あとは一緒に飛ぶ外人のインストラクターの人が片言の日本語で教えてくれるのみです。約1分のみ。インストラクターによっても説明の善し悪しはあります。
現地についたときにオプションのビデオ・写真の説明がありましたが
コーディネーターの説明した金額と請求金額は違っており現地の会社と揉めました。
片言の英語で説明しましたが伝わらずどちらも諦めました。
コーディネーターは次の仕事があるからと現地には常駐しません。
スカイダイビング自体は楽しかったのです。
ただ天気が悪く2100mのプランに変更なりました。
車酔いや乗り物酔いなどしない人は楽しいと思います。
怖さなどはありませんよ。一瞬だけです。
ただいろいろ有り過ぎていい思い出はありません。
ここに書ききれないほどまだまだありました。
なかなかできない体験と、ここで壊してほしくありません。
ここにクレームがないとこが不思議です。
改善が必要だとおもいます。
We sincerely apologize that the tour you participated in did not meet your expectations. We are very sorry that the local coordinator and driver caused you discomfort. We have promptly shared your feedback with the operating company. Based on your valuable experience, we will strive to provide even more satisfactory services in the future. Thank you for your continued support.
VELTRA Customer Support Team
この度はご利用頂きましたツアーがご満足いただけない結果となりましたこと、心よりお詫び申し上げます。
現地のコーディネーター・ドライバーの対応で、お客様にご不快な思いをさせてしまいましたころ、大変申し訳ございません。
今回の内容を早速催行会社へ共有させていただきました。
お客様からの貴重な体験談を元に、更にご満足いただけるサービスを提供出来るよう努めて参りますので今後ともよろしくお願いします。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | 高度4267メートル 9時開始プラン |
| Attended as: | Couples |
| Posted on: | 2015/01/05 |
| Activity Date: | 2014/12/31 |
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Hello John and Jessica, for so very many years I did not know how to get to the Hawaii Activities site to say thank you. Just found the way in today, and hope it's not too late, but Mahalo Nui Loa from Ellen, Josh and Dori, and all of the crew at Wings Over Kauai!