Reviewed by: Adriana
I came on this trip with 6 girls and this was the 1st activity of our daily plans. I so happy that my travel agent recommended this tour. We did review the website for other similar activities close to our hotel, but this worked out perfect. The tour offered us a great BBQ Lunch with drinks. We even got a little continental breakfast. The crew made sure we knew about the safety on board and even tho the seas got ruff and passengers got sick they made sure to check on those passengers and made sure they were ok and at the same time make the other guest have a great time. I love that they teach you how to snorkel too. I would highly recommend this activity and company.
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| Attended as: | Friends |
| Posted on: | 2013/07/15 |
Reviewed by: Brenda
I was very excited to take this activity with my friends but the sea did not agree with me...I got really sea sick but I would not blame the activity...I should have known my body and taken a sea sick pill...what I really want to rave about this activity is the staff...I was so sea sick and they made me feel comfortable and kept checking in on me and my friends..I wish I felt better because they also served food and drinks that my friends really enjoyed. The staff was so educated with safety and making everyone feel that too. They were really nice and friendly and even told us jokes to that even as sick as I was I could laugh. I definitely will take do this activity the next time I visit Hawaii and I will make sure to take a motion sickness pill.
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| Attended as: | Friends |
| Posted on: | 2013/07/15 |
Reviewed by: Liz
We had a great time on this activity. The staff was very nice and helpful...they made us feel comfortable....they even told us jokes to make us even feel more confortable...very welcoming...Hawaii people are so nice...the food was great...the beverage were also good...the staff taught us how to snorkel....the staff was very educated on their job...my friends got sea sick and the staff really helped them thru the sail...they kept checking in on them to make sure they were still doing good...the seas got ruff and we felt scared but the staff put us at ease..i would recommend this tour if you want a sailing type activity.
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| Attended as: | Friends |
| Posted on: | 2013/07/15 |
Reviewed by: Mr. Anonymous
Haleakala is not to be missed. To drive all that way and spend a total of 45 minutes at the top was not so good. Too much sitting in the van driving from one sight to another. The most time spent in one place was the resturant for lunch. And way do we need to be back at the airport at 3:30 for a 7:30 flight? Luckily a few of us spoke up and we went to a nice small town and did some shopping and saw some more sights on our own. We got to the airport at 5 and had plenty of time. Do not go on this tour but do it by yourself by renting a car.
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| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2013/07/14 |
| Activity Date: | 2013/07/11 |
Reviewed by: Yvonne Luk
this tour can't say it's bad, but can't say it's good.
we have spent a lot of times on volcano but some of the places we stop by seems repeated.
we have arrived to airport very early and wait for couple hours to fly back to Oahu.
the tour should be more well organised the time and make the tour more fruitful
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| Packages: | Via go! Mokulele Airlines |
| Attended as: | Friends |
| Posted on: | 2013/06/30 |
| Activity Date: | 2013/06/24 |
Reviewed by: TalitaheJuno
The tour is amazing. See what the lava does is spetacular. Our guide is so funny. I really recomended.
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| Packages: | Via go! Mokulele Airlines |
| Attended as: | Couples |
| Posted on: | 2013/06/11 |
| Activity Date: | 2013/06/05 |
Reviewed by: bevkor
On time. Great trip. Definitely recommended. Lana'i was great.
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| Packages: | Round Trip [from Lahaina to Manele] |
| Attended as: | Couples |
| Posted on: | 2013/05/22 |
| Activity Date: | 2013/05/19 |
Reviewed by: Robert
Positives: our flights were on time and without incident with greeters ready for us at the terminal.
Our tour guide was fun and enthusiastic.
We made it to all places on itinerary without being rushed.
Negatives: I found it unusual compared to other tours that the guide stayed with the bus which meant we didn't get any feedback while visiting sites, only in between.
The coordination of three different groups of customers on different incoming and outgoing flights a) took a lot of time b) distracted the tour guide
If I had to do it all over again I would look for a tour where all customers are on the same flight or leave if customers haven't arrived at designated time / spot within 30 minutes of start time.
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| Packages: | Via Hawaiian Airlines |
| Attended as: | Couples |
| Posted on: | 2013/05/12 |
| Activity Date: | 2013/05/07 |
Reviewed by: Cathy
We took the Big Island Volcano tour from Oahu last week - it was a long but enjoyable day.
Leroy was our guide/driver, and he was everything you could want from a tour guide - friendly, knowledgeable and patient. All of the places visited were interesting. There was no lava to be seen, just steam rising from Kilauea, but we knew to expect this when we booked. Leroy allowed just the right amount of time at each stop, and told us a lovely story about Pele, the goddess of fire, on the trip back down the mountain.
The only slight downside was that the GO Airlines flight back to Oahu was delayed by 2hrs, so it made for a very long day.
Make sure you wear sturdy shoes and take a jacket as the temperature drops significantly when up on the mountain. We were blessed with good weather, but I am told that it does rain quite a bit on the Big Island, so perhaps also take a foldup umbrella.
Thanks for sharing your beautiful island with us !
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| Packages: | Hawaii Volcano Adventure (H2) via Go! Mokulele Airlines |
| Attended as: | Families |
| Posted on: | 2013/05/02 |
| Activity Date: | 2013/04/26 |
Reviewed by: K Moore
We enjoyed the tour of the Big Island and our guide John was very knowledgeable and pleasant. We did not appreciate having to wait nearly an hour upon arrival at the 'Big Island' airport for a second plane to arrive with further passengers. Also, as with all other tours, MANY fewer stops at commercial places where one is expected to buy would be great. There is more of value one could do in the time than trawl shops.
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| Attended as: | Friends |
| Posted on: | 2013/02/20 |
Reviewed by: Jim & Karen
This was a great hop from Maui to Lanai and we had the added benefit of seeing several whales along the way over and a school of dolphins playing alongside the ferry on the trip back. We'd do it again!
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| Attended as: | Couples |
| Posted on: | 2013/02/10 |
Reviewed by: Colorado Beach Girl
Our tour guide was very nice and a good driver, and the vehicle was clean and in good condition. My neice and I were surprised and shocked to learn of the history of the people of Lanai'i and how past decisions of a few people greatly impacted the island and how those decisions continue to impact it today. Overall the tour was very enjoyable and I recommend it.
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| Attended as: | Friends |
| Posted on: | 2013/01/07 |
Reviewed by: Dale
It was our first time to visit the islands and we based out of Oahu. The flight on Go! Airlines over to Hawaii was excellent, I've been on smaller planes. Sharon our tour guide gave us a lot of history and knowledge about the islands and we were glad that we chose this tour at the beginning of our trip because every where we went after that was much better because of Sharon's explanations during the tour about the history of the islands, plants and even the hula dance. Thanks to everyone that made this tour a very enjoyable experience.
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| Attended as: | Couples |
| Posted on: | 2012/12/20 |
Reviewed by: Mr. Anonymous
The ride to Lanai was nice, great view. Not much to do once you get there. We stayed at the beach, did not go into town. The ride back was Very choppy. I have never felt sea sick before, even ate ginger candy.
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| Attended as: | Couples |
| Posted on: | 2012/09/22 |
Reviewed by: mar
Excelente el tour, muy buena atencion y el guia perfecto, el unico problema es que no hablamos ingles, solo español y no entendimos de las explicaciones, pero nos encanto el viaje completo, muy lindo OAHU. Recomiendo el lugar para las excursiones no nos fallaron para nada. Gracias por todo!!!!
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| Attended as: | Families with Young Children |
| Posted on: | 2012/09/17 |
Reviewed by: Mr. Anonymous
Wouldn't recommend for kids. Long day, attractions for adults. The time at Waikiki was great. Michael the driver was great.
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| Attended as: | Couples |
| Posted on: | 2012/09/10 |
Reviewed by: ソロイモンガラ
We participated as a family of four.
It was a morning sunrise tour.
We drove to the Lahaina Harbor parking lot with a rental car. Even though it was early in the morning, there were staff present, and when we mentioned the Trilogy tour, we were able to park for $10 for the day.
Participants came from Canada, the United States, and South Korea, and there were no Japanese participants. There was no Japanese-speaking guide.
The ride was comfortable with no waves or wind, just as the sun was rising. On the way, we passed near a large pod of dolphins that were swimming around. The dolphins played a game of chase with the boat. The classic cinnamon rolls were freshly made and warm, and they were delicious.
At Floppy Bay, there was still no one around around 9 AM. It felt like we had the place to ourselves. The bay had high waves at the shoreline, so we needed to wear fins a little offshore where the waves were calmer, which confused my 9-year-old a bit. We saw plenty of fish, and the coral preservation was good, with excellent water clarity. Since there were some waves, it seemed better to stay away from the shallows and rocky areas. We observed underwater at a depth of 2 to 3 meters in slightly deeper water. Since we had children with us, it was reassuring that a staff member from Trilogy sat on a surfboard nearby to monitor everyone's safety. Finally, when we were getting back onto the sandy beach, we had to rush up with the waves, or we might get pulled back out, but the tour captain helped pull the children up onto the shore.
The city tour didn’t have much to see. It was evident that many Japanese immigrants had once contributed to pineapple farming, and their struggles were palpable. There were photos of Japanese people and Japanese dolls in the museum.
Back at the harbor, the barbecue chicken was delicious. Unlike snorkeling from the boat, being on land meant we could enjoy lunch without getting seasick, which is one of the great things about this tour.
The return trip was supposed to follow the same route, but there were a few waves. The captain had advised everyone to take motion sickness medication for the return trip, saying it would be bumpy, so I took it and ended up feeling good and falling asleep.
This felt like a true resort tour, and I was very satisfied.
家族4人で参加しました。
朝のサンライズツアーでした。
ラハイナ港の駐車場まではレンタカーで行きました。早朝ですが係りの人がおり、トリロジーのツアーというと一日10ドルで駐車できます。
参加者はカナダ、アメリカ、韓国からで、日本人はいませんでした。日本語ガイドもつきません。
行きは波もなく、風もなく、ちょうど朝日が昇る時間で、快適でした。ラハイナの北岸を西へ回り込む途中、イルカが大群で生息している近くを通ります。イルカは船と追いかけっこをしてくれました。定番のシナモンロールも作り立てで温かく、おいしかったです。
フロポイ湾は9痔頃はまだ誰もいません。独占状態です。湾は波打ち際で波が高くなるので、波が立たない少し沖でフィンを履く必要があり、小さい子供(9歳)は少し戸惑いました。魚はたくさん見られます。サンゴの保存もよく、水の透明度も抜群です。やや波があるので、浅瀬や岩場には近寄らないほうがよさそうでした。やや深いところで水深2から3メートル下を観察しました。子供連れでもあり、近くに同行したトリロジーの方がサーフボードの上に座って皆の安全を監視してくれていたので安心でした。最後に、砂浜に上がるときも波とともに一気に駆け上がらないと、また沖に引き込まれそうになりますが、ツアーのキャプテンが子供の手を引っ張って上陸させてくれました。
市内ツアーは特に見るものもないです。かつて日本から移民が大勢パイナップル作りに加わっていたことがわかり苦労がしのばれました。資料館に日本人の写真、日本人形があります。
港に戻って、バーベキューのチキンはおいしかったです。船の上からのスノーケリングと違い、陸上ですので酔うこともなく昼食を満喫できるのがこのツアーの良いところです。
帰りはほぼ同じ航路のはずですが、波が少しでました。あらかじめキャプテンが帰りはrompyだからと、皆に酔い止めを勧めましたので服用したら、いい気持ちで寝てしまいました。
これぞリゾートのツアーという感じで大満足でした。
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/09 |
Reviewed by: Sandra
Ferry ride was nice, fun at times with the waves. Beautiful view. Beaches in Lanai gorgeous. Good service. Not much to do in Lanai City. Most of the Restaurants there, which are not too many, close really early. We were lucky to be able to have a late lunch at one of them, cant recall the name, and the food was delicious.
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| Attended as: | Families with Young Children |
| Posted on: | 2012/08/03 |
Reviewed by: Gerry, UK
A wonderful trip brilliantly organised. Gives ample opportunity to view the beautiful island of Maui. As we have always found with all the trips, the tour guide is superb, giving us plenty of information about the island and providing lots of stops so that we can enjoy the beauty of our surroundings. A long day but well worth it.
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| Attended as: | Couples |
| Posted on: | 2012/06/04 |
Reviewed by: Mr. Anonymous
This was a great tour, but a lot of driving. Our driver, Juan ( might be misspelled) is a native hawaiian and shared a lot of fact and fable. He played a video about how Jurasic Park was made, and as we drove around you can see where parts of the movie were filmed. We had plenty of time at each stop. I thought the fern grotto was a bit lame. The ferns were destroyed in a hurricane years ago, so the ones that were there were small. It wasnt what I expected. And there were mosquitos at the grotto. It would be nice if the driver had bug spray or something. We came back with a lot of bites. The boat ride was frustrating. It is a wide boat, with a low roof. The guide kept talking about the mountains or things on top of the hills, and most of us couldnt see what he was referring to because of the low roof. On one hand, seeing the island through a tour is a great way to learn a lot about the island. On the other hand, renting a car allows you to stop where you want to (little s
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| Attended as: | Families with Young Children |
| Posted on: | 2012/04/07 |
Reviewed by: Kingfubu
There is a lot of traveling back and forth then actual viewing spots, and because of that there was not enough time at Waimea Canyon which is the main spot of the trip. People taking half day tour should not be mixed with fullday tour, there was a lot of time lost in going back and forth droping those people, and the return flight to oahu should be planned accordingly we had to wait 2 hrs at the airport.
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| Attended as: | Couples |
| Posted on: | 2012/02/28 |
Reviewed by: Maggie Mae
We were really looking forward to going to Pearl Harbor, I booked a Tour as I felt that would be the best for us as we were staying in Maui. Well by the time we picked everyone up and then got to Pearl Harbor we realized another group on the tour had to be at the airport at 4:00 so it was not a lot of time. I felt to much time was spent on the Bowfin (which we really did not care to much about) and not enough time for the rest of Pearl Harbor. We only had a few minutes really on the MO and not enough time to see Hanger 79 and other things on the Island. For what we paid to do this tour it really was a big disappointment. Wish we would have just flown over and did the tour ourselves. But our guide whom we called Auntie Em was excellent!!!
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| Attended as: | Couples |
| Posted on: | 2012/02/18 |
Reviewed by: Jane
Me and my daughter recently did the Volcano Tour and we were lucky enough to have a wonderful, knowledgable Tour Guide by the name of Jane. I hope you relay to her once again how much we enjoyed the Tour. I have traveled 18 different countries and been on many tours but I enjoyed the casual way that she conducts her tour. She tells you what you need to know - answers all questions. She keeps you entertained full time and is very careful about what her people do and where they are. She stays with her visitors. I truthfully, enjoyed her tour better than any I have ever been on. She really is an asset to your company and good at what she does. I am really glad we took the tour as we have been to Hawaii 7 times and this is on the top of the list of what we have experienced. All other tours were good but this one was really good. Thank you and Thank Jane for such a wonderful - educational amount of entertainment you provided. Thanks again.......Audra E. LeGasse
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| Attended as: | Friends |
| Posted on: | 2012/01/12 |
Reviewed by: Ray & Gerry of Central NY
An enjoyable boat ride, sit back and enjoy the scenery, maybe you'll see a humpback whale. If it's rough you might want Dramamine, I don't see any cautionary statements like that; but we've seen people get sea sick on other boats. The day we crossed it was calm and we had a nice passage. Staff was friendly and professional.
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| Attended as: | Couples |
| Posted on: | 2012/01/03 |
Reviewed by: Jess
This is a fairly biased view to the tour since the airport was absolutely terrible on both directions (NOT the tour's fault).
The guide was ok, unanimated and didn't realise he told us the same stories multiple times - I found this funny but other people were getting really annoyed about it. If you like the history of sugar cane you'll get plenty of it!
The Canyon was AMAZING! As was Fern Grotto. Everything I thought was only ok in terms of interest sake.
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| Attended as: | Friends |
| Posted on: | 2011/12/10 |
Reviewed by: Autumn
Great day trip! I went on this trip with my husband for our anniversary. Our bus driver Dennis was very knowledgeable and friendly! Lots of different things to see and do from rain forest hikes, lava fields, black sand beaches, and an active volcano! Great for anyone who doesn't have a chance to stay on the big island.
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| Attended as: | Couples |
| Posted on: | 2011/11/08 |
Reviewed by: Danny Morgan
We enjoyed the trip and tour very much. Leo was very nice and very informing about all the sites.
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| Attended as: | Couples |
| Posted on: | 2011/10/27 |
Reviewed by: 匿名希望
I participated in a sunset tour. Everything was in English, which might be tough for those who don't understand it at all. Personally, I dislike tours that are only for Japanese people, so I found it interesting. Also, since it's quite an expensive tour, there weren't many young people who looked like students (Maui itself is a luxury resort, so there weren't many young people like that).
The food and service were very attentive, and I think the cost performance is quite good. Cinnamon rolls, burritos, and fruits were served on the boat, along with a BBQ dinner, and on the way back, alcohol and ice cream desserts were provided. Of course, drinks were included as well. I think it was quite generous.
The staff answered various questions, and their explanations about the island and the boat were interesting. However, if you're a beginner at snorkeling, the sunset tour might be a bit challenging. Since the winds are strong in the afternoon in Maui, I recommend the morning tours over the sunset ones. It seems that morning is the best time for snorkeling in Maui. Therefore, I hardly saw any fish on this tour... Additionally, when we landed on the island, there were options for exploring the island by car or snorkeling at the beach, which was nice because we could do what we wanted.
I didn't feel seasick at all. People from other tour companies also said that Trilogy's tour is the least likely to make you seasick and that the service is good.
サンセットのツアーに参加しました。すべて英語です。まったく英語が分からない方にはつらいかもしれません。個人的には日本人だけのツアーが嫌いなので面白かったです。また、値段もかなりするツアーですので、学生と見られるような若い人はほとんどいません(マウイ自体高級リゾートなのであまりそのような若い人はいませんでしたが)。
ご飯やサービスは大変丁寧でコストパフォーマンスはかなりあると思います。シナモンロール、ブリトー、フルーツが船上で提供され、そしてBBQの夕食、帰りの船ではアルコール&アイスのデザートが提供されます。もちろん飲み物もです。かなりいたれりつくせりだと思います。
スタッフも色々質問に答えてくれます。島や船の説明も面白かったです。ただ、スノーケル初心者でしたら、サンセットのツアーはちょっと大変かもしれません。マウイ自体午後は風が強いのでサンセットのツアーよりも朝のツアーをお勧めします。マウイでのスノーケルは朝がベストのようです。なので、このツアーでは魚はほとんど見れませんでした。。。また、島に降りると、ドライブでの島散策やビーチでのスノーケル島各自チョイスがありますので、自由にできるのがよかったです。
船もまったく酔いません。他のツアー会社の人もトリロジーのツアーが一番酔わないし、サービスもよいといっておりました。
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| Attended as: | Families |
| Posted on: | 2011/09/25 |
Reviewed by: Les Cord
The tour was outstanding and was a highlight of our vacation. It was seeing something new and so different from our normal area and it really showed how powerful mother nature and Pele really are.
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| Attended as: | Families with Young Children |
| Posted on: | 2011/09/22 |
Reviewed by: Jillian
My husband, daughter, son-in-law, and myself went on this trip, and we had a great day. We flew over from Oahu, as we wanted to see another island, and "volcanoes" was on our bucket lists. The staff was friendly, professional, and always looking out for us. Dennis was our tour guide, and he was full of knowledge, and we especially enjoyed his coaching us on our usage of the Hawaiian language. The trip consists of a visit to Rainbow Falls, a waterfall park on the island(okay, but not awe inspiring), a stop at Mauna Loa nut factory (yum), a visit to a volcano field and a black sand beach(breathtaking), a stop at a orchid farm(they smelled divine), and finally the Volcano National Park. Don't go on this tour if you expect to see lava...all you will see is steam from vents in the park, and gasses far off in the distance. We knew this ahead of time and were not disappointed. We had a late flight, so Dennis dropped us off for a bit at a local shopping center, and then came back and to
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| Attended as: | Families with Young Children |
| Posted on: | 2011/09/01 |
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