Reviewed by: Jonmart2010
My fiance and I had an absolutely phenomenal time going out to the sandbar. We did the banana boat and that was an absolute blast. We then did the SUP, and while I was horrible at that, the hosts were very helpful in teaching me how to do it. Next time I come to Oahu, I am absolutely going to book this experience again.
| Rating: | |
|---|---|
| Packages: | Afternoon Package with Choice of Banana Boat OR Bumper Tube Ride |
| Attended as: | Couples |
| Posted on: | 2023/10/09 |
| Activity Date: | 2023/10/07 |
Reviewed by: かなみ
I was able to enjoy the tour with staff members and the captain who spoke Japanese, which made me feel at ease. Both of them were supportive throughout, helping a lot to ensure that my grandmother and my 0-year-old son could have fun.
Thanks to their gentle guidance, my grandmother, who has a chronic illness that makes it difficult for her to move her arms and legs, was able to enjoy activities like snorkeling and stand-up paddleboarding. She said this experience was her best memory. We also encountered many turtles!
In the end, I forgot to give a tip! I'm thinking of ways to somehow give it to them... that's the only regret I have. I'm sorry for not giving it (cry).
I would love to use your services again! Thank you so much for everything!
日本語が話せるスタッフさんとキャプテンとご一緒することができ、安心してツアーを満喫することができました。
お二人とも終始サポーティブで、おばあちゃんや0歳の息子が楽しめるよう、たくさん手伝っていただきました。
特に、持病から手足が動かしづらいおばあちゃんにも優しくガイドしていただいたお陰様で、おばあちゃんもシュノーケリングやサップなどを楽しむことができました。
おばあちゃんは、この体験が一番の思い出だと言っていました。
カメさんにもたくさん遭遇することができました!
最後、チップをお渡しするのを忘れてしまいました!!
どうにかお渡しする方法がないか考えています、、これだけが心残りです、、。お渡しせずにすみませんでした(泣)
また利用させていただきたいです!
この度は本当にありがとうございました!
Aloha! This is Captain Bruce's Heavenly Ocean Tour. Thank you very much for participating in the tour with your family the other day. I am truly happy to hear that your grandmother said it was her best memory. Please come back and visit us again with your family. We look forward to seeing your smiles again, along with the sea turtles.
アロハ!キャプテンブルース天国の海ツアーです。 先日はご家族でツアーにご参加頂きまして誠にありがとうございました。
ご祖母様にも一番の思い出とおっしゃって頂けたそうで本当に嬉しく思います。
またご家族皆様で遊びにいらし下さいませ。皆様の笑顔にまたお会いできる日ををウミガメとともにお待ちしております。
| Rating: | |
|---|---|
| Packages: | ラウンジボート利用プラン (2024年3月まで) |
| Attended as: | Families with Young Children |
| Posted on: | 2023/10/08 |
| Activity Date: | 2023/10/05 |
Reviewed by: DS
Excellent customer service + a great band + lots of equipment (snorkel, kayak, SUP, life jackets) + good food = a fantastic time!
Mahalo for your review. We are so happy to know that you enjoyed our tour. - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Friends |
| Posted on: | 2023/10/08 |
| Activity Date: | 2023/10/05 |
Reviewed by: りんご
You can receive an explanation in advance from the Japanese guide. I chose the rental bicycle option, which was comfortable. I was able to swim in both Ilikai Beach and Lanikai Beach, experiencing the unique qualities of each. The guide also informed us about points where we could see fish and provided a map that included Kailua Town. Lastly, it seems to be customary to give a tip along with the questionnaire.
日本人のガイドさんから事前に説明を聞けます。オプションはレンタサイクルを選びましたが、これが快適でした。イリカイビーチとラニカイビーチ両方の海に入ることができ、それぞれの良さを感じれました。事前にガイドさんから魚が見れるポイントを教えていただいたり、カイルアタウン含めての地図ももらえました。最後にアンケート含めて、チップをお渡しする慣習のようです。
Dear Ringo,
Thank you for participating in the tour and for writing a review. We are glad to hear that you enjoyed biking and the ocean at Kailua and Lanikai. When you come back to Hawaii, please do visit Kailua and Lanikai again. We look forward to seeing you.
Sincerely,
Kailua Beach Adventures Japanese Staff
りんご様
ツアーにご参加及びレビューのご記入ありがとうございました。
カイルア・ラニカイを自転車で、そして海を楽しんで頂けたようで、嬉しく思います。
またハワイにお越しの際は、是非ともカイルア・ラニカイに遊びにいらしてください。お待ちしております。
カイルアビーチアドベンチャーズ 日本語スタッフ一同
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/10/08 |
| Activity Date: | 2023/10/06 |
Reviewed by: Marty
This tour was was a great experience for us as non boaters. Captain Glenn is outstanding and was very knowledgeable and set the expectations very well for the overall conditions. The crew were also amazing, if you get chance go with Aren and Hans they will take great care of you- thanks again guys much mahalo!
| Rating: | |
|---|---|
| Packages: | Na Pali Sunset Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2023/10/08 |
| Activity Date: | 2023/10/05 |
Reviewed by: あかね
I never expected to see manta rays so close, which was a bit scary but also moving. The hot chocolate I had on the boat was also very delicious.
まさかこんなに近くでマンタが見られるとは思っていなかったので、少し怖さもありつつ、感動しました。
船で飲んだホットチョコレートもとても美味しかったです。
Aloha! Akane,
Thank you for participating in Manta University.
The hot chocolate after coming out of the sea is warming, isn't it?
I'm glad to hear that you enjoyed your encounter with the manta rays.
Thank you for sharing the beautiful photos of the sunset and the sea. The sunset truly conveys your emotions!
We sincerely look forward to your next participation.
Mahalo!
Aloha! あかね様
この度はマンタ大学へご参加いただきありがとうございました。
海から上がった後のホットチョコレート、温まりますね。
マンタとの出会いを楽しんでいただけたようで嬉しいです。
美しい夕日と海の写真を掲載くださりありがとうございます。あかね様の感動が伝わってくるような夕日です!
またのご参加を心よりお待ちしています。
Mahalo!
| Rating: | |
|---|---|
| Packages: | 1便プラン(送迎付き) |
| Attended as: | Families |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/09/14 |
Reviewed by: hiko
Seven years ago, my wife and I participated, but just a week before, I fractured my shoulder bone, so I couldn't join the snorkeling or SUP activities. I was envious watching my wife challenge SUP for the first time and quickly stand up.
This time, I was in perfect health and was able to fully enjoy snorkeling and SUP with my wife, which had been my long-held wish.
Seven years ago, there were few SUP boards available, and we couldn't ride much due to waiting in line, but now there are plenty, allowing us to play freely without waiting.
During snorkeling, I was deeply moved to quietly watch a sea turtle come right up to me.
With the end of COVID, there were more Japanese participants. Over 80% of the bus and boat passengers were Japanese, but there were no Japanese-speaking staff. The entire experience was conducted in English, and I think both the clientele and staff have changed since seven years ago.
Seven years ago, before getting on the return bus, I had time to change into dry clothes in the restroom, so I came prepared to change, but everyone was waiting on the bus in their wet swimsuits, and I felt bad about that.
One more disappointing thing was that previously, a group photo of all participants, including staff, was taken at the sandbar and could be purchased online, but that service has been discontinued. It would be great if they could bring that back, as it makes for wonderful memories.
7年前に一度夫婦で参加しましたが、その1週間前に私が肩の骨を骨折してしまい、シュノーケリングもSUPも参加出来ずに終わりました。
妻がSUPのみチャレンジし、初めてなのに直ぐに立ち上がっているのを見て羨ましく思っていました。
今回は万全の体調で参加出来、念願のシュノーケリングもSUPも夫婦で思いっきり楽しむ事が出来ました。
7年前は遊べるSUPの数が少なく、順番待ちであまり乗れませんでしたが、現在は数も十分確保されており、順番待ち無く心置き無く遊ぶ事が出来ました。
シュノーケリングでも、目の前まで寄って来たホヌを静かに見る事が出来て、大変感動しました。
コロナが収束して日本人の参加者も増えて居ました。
乗って来たバスもボートも8割以上が日本人でしたが、日本語対応のスタッフが居ませんでした。
終始英語のみの進行で、7年前と客層もスタッフも変わっていたんだと思います。
7年前は帰りのバスに乗る前に、トイレで乾いた服に着替える時間があったので、そのつもりで着替えて来たら、皆濡れた水着のままバスに乗って待っており、申し訳ない事をしてしまいました。
あと一つだけ残念だったのは、以前はスタッフも含めた参加者全員のサンドバーでの集合写真を撮って、netで購入出来たのですが、その様なサービスが無くなっっていた事です。
良い思い出になるので、またやってくれると良いですね。
Thank you very much for participating in Captain Bruce's tour once again.
We sincerely apologize for any dissatisfaction you experienced compared to your previous visit. We have reconsidered internally how to ensure that our Japanese-speaking staff can provide adequate service to our guests from Japan, as well as the lack of time for changing clothes before returning to Waikiki and the discontinuation of our photo sales service.
Despite these issues, we are truly grateful to hear that you both enjoyed snorkeling and stand-up paddleboarding to the fullest this time. Thank you for taking the time to share your valuable feedback with us.
Our goal is for Captain Bruce's tour to be one of the wonderful memories of your trip to Hawaii. We hope to welcome you both again soon. We are looking forward to it from the bottom of our hearts.
この度は、再度キャプテンブルースのツアーにご参加いただき誠にありがとうございました。
前回ご参加時と比較しご満足いただけなかったことがありましたこと、大変申し訳ございませんでした。
日本語が話せるスタッフによる日本からのお客様へのサービスが十分行き届くようにすること、またワイキキへお戻り前にお着換えの時間がなかったこと、写真販売のサービスが無くなっていることについて、改善のため社内で再検討いたしました。
このような中でも、今回はお二人お揃いでシュノーケリングもSUPも思い切りお楽しみいただけたとおっしゃって頂けたこと、改めて感謝いたします。
お忙しい中、貴重なご意見を頂戴しありがとうございます。
キャプテンブルースのツアーがお客様のハワイ旅行の中で良い思い出のひとつになる、ということが私共の目標です。
どうぞまたお揃いでお越しください。心からお待ちしております。
| Rating: | |
|---|---|
| Packages: | 午後プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/10/03 |
Reviewed by: Angela Jacob
The captain and crew were outstanding and made the trip very enjoyable. The food portions were on the small side. While the tour was advertised as open bar, it was very limited. It also only opened during the last two hours of the trip. I found that to be misleading.
I would definitely shop around a little more the next time.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/09/28 |
Reviewed by: Vee Intha
My sisters and I had an amazing adventure. It was definitely the highlight of our trip. All the staff members were fantastic from beginning to ending. There were bathrooms available on board and our belongs were kept with care as if it was their own. We would do this again with KBOS. This is one activity that cannot be missed.
Mahalo for your review and kind words for our crew! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/10/05 |
Reviewed by: ヒロリアン
First, the pickup was confusing and chaotic.
Finally, the shuttle arrived, and we headed to the location, but the air conditioning was too cold.
We boarded the boat and went out to sea; the ocean was indeed beautiful, but the water temperature was low, making it difficult to stay in for long. Moreover, while they provided goggles, there were no fins available, and we couldn't go to areas with coral, so we couldn't see any fish.
Given the strong yen and inflation, it was disappointing that it didn't feel worth the high cost.
まず送迎がわかりづらく混乱。
やっと送迎が来て、現地へ向かったがクーラーが効いてて寒い。
船に乗船して沖に行き、確かに海綺麗なんだけど、海水温が低くて長時間入ってられない。しかもゴーグルは貸してくれるけど足ヒレがなく、サンゴのある所へ行くのはNGのため魚も見れない。
円高&インフレで高い割に感動がなく残念でした。
Thank you very much for participating in the KBOS Sandbar Tour. We sincerely apologize for the delay caused by another guest who arrived late at a different pickup location, which resulted in waiting for the subsequent guests. We are also very sorry to hear that the seawater was cold that day and that you were unable to see any fish, which made the tour fall short of your expectations. The conditions of the sea, such as weather and water levels, vary daily and are beyond our control. However, we are committed to ensuring that you can enjoy the tour regardless of the weather. We will share your feedback regarding the air conditioning in the shuttle and other areas for improvement within our team to enhance our services further. Thank you for your valuable feedback.
Sincerely,
The KBOS Staff
この度はKBOS サンドバーツアーにご参加頂き誠にありがとうございました。当日は別のピックアップ場所にて遅れてきた方がおり、その後のピックアップ時間のお客様方をお待たせしてしまう事となり大変申訳ありませんでした。またこの日は海水が冷たく、お魚も見れなかった様でツアーがお客様のご期待に沿えず大変残念に思っております。天候や水位など海の状況は日々異なり自然のものですのでコントロール出来ませんが、天気の善し悪しに関わらずツアーお楽しみ頂く事ができる様、また送迎車の冷房など改善できる点につきましては頂きましたご意見を社内で共有し、更なるサービス向上に向けて役立てていく所存です。貴重なご意見を頂きありがとうございました。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/09/12 |
Reviewed by: Daniela Alcantara
The crew was amazing. We loved the music performance inside the boat. The view is spectacular and we really enjoyed the activities. We did SUP, kayaking and snorkeling. Also, we had time to relax in the floating lounge and water. We would do this activity again for sure!
Mahalo for your review. We look forward to seeing you again! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/10/04 |
Reviewed by: smile
I participated with my daughter. The staff who provided explanations in Japanese before we set sail and those who guided us on the boat were all very kind, making the experience enjoyable from start to finish.
They let us know when we approached the area known as Heart Reef and when the honu appeared.
We played with SUP and other activities in the first half, followed by snorkeling in the second half. There were SUP boards, floaties, and water guns, and we had 45 minutes of fun. Along the way, the staff came around to each participant to take photos, which was a delightful service.
For snorkeling, those who couldn't swim were given something like a float to hold onto, and the staff pulled them along. Even if you can't swim, you can participate safely as long as you wear a life jacket, and the staff stays with you the whole time.
I was moved to swim with the honu.
娘と2人で参加しました。
船で出航前に日本語で説明してくださるスタッフも、
船に乗って、操縦や案内をするスタッフも、みなさん優しくて、
終始、楽しく参加できました。
ホヌが現れたり、ハートリーフと呼ばれる場所に近付くと、教えてくれます。
わたしたちは、前半にSUPなどで遊び、後半にシュノーケリングでした。
SUP、浮き輪、水鉄砲などあり、45分間遊びました。
途中、スタッフの方がそれぞれの参加者のところを回って、
写真を撮ってくれました。
うれしいサービスです。
シュノーケルは、泳げない人は浮き輪(?)のようなものにつかまらせてくれて、
スタッフの方が引っ張ってくれます。
泳げなくても、ライフジャケットを着用し、スタッフの方がずっとついててくれるので、安心して参加できました。
ホヌとも泳げて、感動しました。
Aloha! Thank you very much for participating in Captain Bruce's Kaneohe Sandbar Tour.
We truly appreciate your kind words towards our staff. The Kaneohe Sandbar is a vast shallow area surrounded by a reef, making it a relatively easy environment for those who are new to snorkeling. We are very happy to hear that you were able to swim with the honu and, most importantly, that you and your daughter enjoyed the experience together!
We continuously brainstorm and innovate within our company to provide a variety of activities, such as SUP and inflatable toys, that can be enjoyed by a wide range of ages. If you have another opportunity, we would love for you to visit us again. Our staff will continue to work hard to ensure that our tours become one of the wonderful memories of your trip to Hawaii.
Thank you very much.
A hui hou!
アロハ!この度は、キャプテンブルースのカネオヘサンドバーツアーにご参加いただき、誠にありがとうございました。
スタッフへの温かいお言葉をいただき、誠にありがとうございます。
カネオヘサンドバーはリーフに囲まれた広大な浅瀬ですので、シュノーケリングが初めての方も比較的チャレンジしやすい環境です。
今回、ホヌとも泳ぐことができ、また何より、お嬢様とお二人でお楽しみ頂けたと伺うことができ、とても嬉しく思います!
SUPや浮き輪などの遊具も、幅広い世代でお楽しみいただけるよう、社内で日々アイデアを出して工夫を続けていますので、次の機会がございましたら是非またお越しくださいませ。今後も、私共のツアーが皆様のハワイ旅行の良い思い出の一つとなるよう、スタッフ一同努力してまいります。
ありがとうございました。
A hui hou!
| Rating: | |
|---|---|
| Packages: | 午後プラン(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/10/03 |
Reviewed by: みんげい
Positive points:
- I was able to get a response from Veltra via email before making a reservation.
- Communication in Japanese was completely fine, so it’s not a problem if you can't speak English at all.
- The instructor was very friendly.
- The waiting time for entry was shorter than that of other general customers.
- They provide careful instruction even for those with no snorkeling experience.
- Valuables are kept in a box with a lock, so it feels safe.
- They are well-acquainted with spots where sea turtles can be found, so there’s a high chance of encountering them (I actually encountered one).
- You can save underwater photos from Facebook.
- I requested a wetsuit from Veltra just before the event, and they were able to accommodate me (I participated in early October in the morning, and since the seawater is cold, I think it's better for those who are sensitive to cold to borrow one).
- Even on the day of the event, if you tell the instructor, you can borrow a wetsuit.
Negative points:
- In our case, there was nothing in particular.
Cautions:
- It goes without saying, but punctuality is important, so being late is not accepted (they will wait for a few minutes).
- There is no guidance to the restroom on the way back, so it's better to go at the timing of changing clothes.
- The valuables box is not very large, so it’s better to keep your items compact.
良かった点
・ベルトラさんに予約開始前にメールで問い合わせたところ対応していただけたこと
・日本語が完全に通じるので英語は全く話せなくても問題がない
・インストラクターの方がとてもフレンドリー
・入場の待ち時間が他の一般客よりも少ない
・シュノーケリングの経験がなくても丁寧に教えてくれる
・貴重品はボックスに入れて鍵をかけてくれるので安心
・ウミガメがいるスポットを熟知しているので高い確率で遭遇できる(実際に遭遇できました)
・水中の写真をFacebookから保存できる
・直前にベルトラさんにウェットスーツを依頼したが対応していただけた(10月初旬午前に参加したが、海水は冷たいので寒がりな方は借りた方がいいかなと思います)
・当日でもインストラクターの方に言えばウェットスーツを借りられた
悪かった点
私たちの場合は特に何もありませんでした
注意点
・当たり前ですが、時間厳守なので遅刻は認められません(数分なら待ってくれてます)
・帰りはトイレの案内がないので、着替えのタイミングで行った方がいいです
・貴重品のボックスはそれほど大きくないので、コンパクトにまとめられるようにしておいた方がいいです
| Rating: | |
|---|---|
| Packages: | 7:00スタート |
| Attended as: | Couples |
| Posted on: | 2023/10/07 |
| Activity Date: | 2023/10/05 |
Reviewed by: VL
Loved the sandbar and have never experienced anything like it. The entire journey, from the ukulele singers on the boat ride to the actual sandbar was very fun. The actual sandbar is like a floating lounge in the middle of the ocean with plenty of paddle boards, snorkel gear and kayaks. We purchased the banana boat and tubing experience, both which were very fun and faster than we thought! Overall a very fun morning in Hawaii.
Mahalo for your review! We are very happy that you enjoyed our tour. - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon All-Inclusive Tour w/ Lunch, Banana Boat & Bumper Tube |
| Attended as: | Couples |
| Posted on: | 2023/10/06 |
| Activity Date: | 2023/10/04 |
Reviewed by: Erika
This was the cherry on top to our visit. The whole staff was welcoming and very helpful. Next time we come to Waikiki, we will definitely be booking again.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2023/10/05 |
| Activity Date: | 2023/10/02 |
Reviewed by: HARURU
It was an amazing trip that I would want to visit every day!! The bus driver's stories were wonderful. It was an emotional experience to swim with the turtles. Thank you very much!
毎日訪れたいほど最高な旅でした!!
バスドライバーさんのお話も素敵でした。
亀と一緒に泳ぐことができ、感動のプランでした。有難うございました!
Aloha! Thank you for participating in the Captain Bruce's Paradise Ocean Tour. We are truly delighted to hear that you were so satisfied with the tour that you would like to visit every day. Please do come back when you visit Hawaii again. A Hui Hou!
アロハ!キャプテンブルース天国の海ツアーです。この度はツアーにご参加頂きましてありがとうございました。
”毎日訪れたいほど”とツアーをご満足頂けたようで本当に嬉しく存じます。またハワイにお越しの際はぜひまたお越しくださいませ。A Hui Hou!
| Rating: | |
|---|---|
| Packages: | 早朝プラン(2023年6月30日~9月1日、9月25日~30日のご参加) |
| Attended as: | Couples |
| Posted on: | 2023/10/02 |
| Activity Date: | 2023/09/30 |
Reviewed by: Emily
Hanauma Bay is a beautiful place and the water is so pretty. The day we went, it was unfortunately very windy and the water was pretty choppy. We were able to see some fish, but the water wasn’t very clear due to the waves, but that’s nature for you! The snorkeling gear was very difficult for me. Water kept getting into my mask and it was very uncomfortable. I wish I had my own full face mask. But it was still an enjoyable time and would do it again. Our driver to the location was very friendly and did a great job. It was through kaimana tours.
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| Packages: | Hanauma Bay Shuttle & Snorkel Gear Rental Package |
| Attended as: | Couples |
| Posted on: | 2023/10/02 |
| Activity Date: | 2023/10/01 |
Reviewed by: ya_nervous
The boat was one of the best we saw out on the water and made us very happy with our choice of charter. The views were spectacular and the snorkeling was an added cherry on top. Will definitely recommend to others.
| Rating: | |
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| Packages: | Morning Package |
| Attended as: | Friends |
| Posted on: | 2023/10/02 |
| Activity Date: | 2023/09/21 |
Reviewed by: Hiroki
It was my first time booking an optional tour, but I felt at ease participating because the guide was fluent in Japanese! They even got out of the car to come find us. At Hanauma Bay, there were long lines for both parking and entry, but since we had made a reservation in advance, and it seemed like the guide had some connections, we were able to enter smoothly. The snorkeling was also satisfying as we got to see various fish!
初めてのオプションツアー予約でしたが、ガイドの方が日本語ペラペラでしたので安心して参加することが出来ました!お迎えも車から降りて探しに来てくれました。ハナウマ湾は駐車場も入場も大行列でしたが、事前予約をしてくれており、かつ顔がきくのか色々優遇されているようでスムーズに入場できました。肝心のシュノーケリングも様々な魚が見れて満足行く内容でした!
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| Packages: | 12:00スタート |
| Attended as: | Couples |
| Posted on: | 2023/10/02 |
| Activity Date: | 2023/09/29 |
Reviewed by: ぽん
I was worried about not being able to communicate in Japanese, but the tourists were separated into different boats for Japanese and foreign guests. There was one Japanese female crew member on our boat who kindly and patiently explained everything, which made me feel very safe and allowed me to enjoy the experience.
The sandbar had waves about knee-high, making it easy to walk around. The emerald green sea was incredibly beautiful, with very little current, and it felt so nice! I took many photos with the stunning scenery in the background, and I am very grateful for that.
We also got to see sea turtles, and when we moved to a spot with coral, I was able to snorkel while wearing a life jacket and see many beautiful fish, creating wonderful memories. (I can't swim, but with the life jacket and fins, I managed to swim alongside my husband.)
The hamburger lunch and drinks, along with the warm cocoa after snorkeling, were also very delicious. Thank you for the wonderful memories!! ♪♪
日本語通じないか不安でしたが、日本人観光客の船と外国の方で船が別れていて、船には日本人女性のクルーの方が一人いて、なんでも優しく丁寧に教えてくれたので、とても安心して楽しむことができました。
サンドバーは膝くらいの波の高さで安心して歩けました。
エメラルドグリーンの海はとても綺麗で、流れもほとんどなく穏やかでとても気持ちよかったです!
絶景をバックに写真もたくさん撮っていただき、大感謝です。
ウミガメも見れて、珊瑚のある場所へ移動してライフジャケットをつけてのシュノーケルも綺麗な魚をたくさん見ながら泳ぐことができ、とても思い出になりました。(私は泳げないですが、ライフジャケットと足ヒレで旦那と一緒でなんとか泳げました。)
ハンバーガーランチとドリンク、シュノーケル後のあったかいココアもとっても美味しかったです。
素敵な思い出をありがとうございました!!♪♪
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| Packages: | BBQハンバーガーランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2023/10/02 |
| Activity Date: | 2023/09/29 |
Reviewed by: Adrienne
Would highly recommend this package for the sandbar. The personnel are very experienced and friendly. Live music was great.
There were plenty of activities to choose from, and a perfect amount of time to try everything. The boat took us to a quieter area of the sandbar, so we basically had a private area to ourselves.
I'm glad we booked transportation through the package, as parking was full when we arrived.
Would want to go on this again!
Mahalo for your review and the beautiful picture! - Team KBOS
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| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families |
| Posted on: | 2023/10/02 |
| Activity Date: | 2023/04/21 |
Reviewed by: EC Garcia
Everything about the whole experience was easy and convenient. We booked a party of 8 for a high school boy's trip and had an immeasurable amount of fun.
Booking was super easy and once completed you get a confirmation email and a waiver for everyone to fill out. Instructions were clear and concise and the check-in team members were friendly and accommodating.
Preston was engaging as he broke down the rules and expectations. Kaawa Entertainment, Jesse, and the Ukelele-ist kept us jammin' until we reached the bar. As we sailed away he was cracking jokes about us Cali folks, which was hilarious. The brothers Nohu and mimicked flight attendants by educating us on how to wear our life vests properly. The captains and the rest of the team shared their aloha hospitality with us serving us donuts for breakfast and keeping us hydrated with water and tang.
I will definitely come back and do this again!
Mahalo for your review and nice picture! We look forward to seeing you again. - Team KBOS
| Rating: | |
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| Packages: | Morning Standard Package |
| Attended as: | Friends |
| Posted on: | 2023/10/02 |
| Activity Date: | 2023/09/28 |
Reviewed by: Tina
This was the best tour I have done while living here on Oahu! We wanted to sit back, relax and enjoy the experience. The Crew was so friendly and helpful. I will be recommending this tour to all our future visitors! Additionally, the lunch was bomb!! Cheeseburgers using local beef and fresh vegetables. They are local, they support local and are the true definition of Aloha!
Mahalo
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/30 |
Reviewed by: ゆき
I participated with my husband, daughter, and middle school grandson. The sandbar wasn't at low tide, but it felt safe in the shallow water. I wanted to try stand-up paddleboarding (SUP) too, so we all enjoyed it as a family. Later, my husband and I watched our daughter and grandson enjoy snorkeling from the boat, and it was so much fun! They were thrilled to see many turtles.
Above all, I was very satisfied with the staff member who spoke Japanese; she explained everything clearly and interestingly. My daughter and grandson both said they want to do it again! Thank you for all your help.
主人と娘と中学生の孫と参加しました。サンドバーは干潮ではなかったけど、浅瀬で安心感がありました。SUPは私もやってみたかったので家族で楽しみました。その後シュノーケルは私と主人は船から娘と孫が楽しんでいるのを見てましたが、とっても楽しかった!亀をたくさん見れたと大喜びでした。
何より日本語の話せる女性のスタッフが分かりやすく面白く色々話をしてくれとても満足でした。
またやりたい!と娘も孫も言ってます。
色々お世話になりました。
Aloha! This is Captain Bruce's Heavenly Ocean Tour. Thank you very much for participating in the tour with your family. I am very happy to hear that everyone enjoyed the tour. Additionally, receiving the title "Best Staff!" is a great encouragement for us, and we will continue to strive to ensure that everyone has a wonderful experience. We hope you will come back to this heavenly ocean again. We are looking forward to that day with all our hearts.
アロハ!キャプテンブルース天国の海ツアーです。この度はツアーにご家族でご参加頂きましてありがとうございました。
皆様それぞれにツアーを楽しんでくださいましたご様子をお聞きして大変嬉しく思います。また”スタッフ最高!”というタイトルを頂いたこと、これからの励みにして引き続き皆様に楽しんで頂けるようスタッフ一同邁進していきたいと存じます。是非また皆様でこの天国の海にお越し下さい。その日を心よりお待ちしております。
| Rating: | |
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| Packages: | 早朝プラン(2023年6月30日~9月1日、9月25日~30日のご参加) |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/29 |
Reviewed by: 体験者
The coral reef was smaller than I expected. It felt like a miniature version of Keauhou Bay on the Big Island of Hawaii. The glass bottom was quite scratched and didn’t look as beautiful as in the photos. The food and the crew were not bad; they made an effort to ensure we enjoyed ourselves.
The parking lot is paid. You can pay at a place called SECURITY using a card, or there’s a QR code at the tour reception that you can use to pay. I used the QR code, but the only payment option was Google Pay (which I might have missed), and luckily I had some balance left, so I was able to pay right away. However, I struggled to set it for 5 to 6 hours (if you go early, you need 6 hours until noon). It’s just a matter of selecting the range until noon, but the system was slow, and it was a hassle.
The worst part was when I tried to enter my car's license plate number, it switched to full-width characters, but I was still able to make the payment. When I disembarked, my car had been towed. When I asked the crew, they just told me to contact SECURITY. But when I called SECURITY, it went to voicemail since it was after noon. My car was moved to a junkyard in Kihei, which is 8.6 miles away.
So, when the tow truck arrived, I desperately pleaded with them to take me there. Inputting in half-width characters is very important.
珊瑚礁が思っていたより小さかった。
ハワイ島のケアウホウ湾の縮小版って感じた。
グラスボトムは、結構傷があって写真ほど、綺麗には見えない。
食事やクルーの感じは、悪くはない。楽しめるよう気を使ってくれる。
駐車場は有料。料金はSECURITY という支払い場所でカード等で支払うか、ツアー受付にQRコードがあるので、それを使って支払う。
QRコードを使ったのだが、支払いがGoogle pay しかなく(見逃したかも)、たまたま残金があったからすぐに支払えた。
ただ、5から6時間(早く行くと12時まで6時間必要になる)を設定するのに手間取った。その他を選んで12時までの範囲を選択するだけだが、動きが悪く、苦労した。
で、最もダメだったのが、車のナンバーを入力しようとした際、全角文字入力になったが支払いできてしまったこと。下船したらレッカー移動されていた。
クルーに聞いても、SECURITY に連絡するように言われるだけ。SECURITY に連絡してもお昼過ぎじゃないと留守電になる。車はキヘイの廃車置き場に移動されるので、道のり8. 6mileもある。
なので、レッカー車が来たときに必死に頼み込んで、つれていってもらった。
半角文字での入力。とても大事。
アロハ、
マアラエアハーバーの駐車場は、セキュアパーキングハワイという会社が運営しています。あなたの車が牽引されたと聞いて非常に残念です。残念ながら、私たちは彼らのサービスとは全く関係がないため、私たちのスタッフはお手伝いできませんでした。駐車会社は、個人のデバイスで支払えない場合に備えて、ハーバーに支払いステーションも設置しています。この件でゲストをお手伝いできる方法があればよかったのですが、私たちのコントロールを完全に超えています。
マハロ、
ニッキ
Aloha,
Maalaea Harbor parking is run by a company called Secure Parking Hawaii. I am very sorry to hear they towed your vehicle. We unfortunately have zero connection with their services... this is why our crew was unable to assist. The parking company also have a pay station at the harbor if you are unable to pay with your personal device. I wish there was a way we were able to assist guests with this, but it completely out of our control.
Mahalo,
Nikki
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/18 |
Reviewed by: Kara
I cant stop thinking about how at peace this day was! Wish to be back on the sandbar.
Come back soon! - Team KBOS
| Rating: | |
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| Packages: | Afternoon All-Inclusive Tour w/ Lunch, Banana Boat & Bumper Tube |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/29 |
Reviewed by: Kara
Catamaran although large fits into the gorgeous sea caves!
| Rating: | |
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| Packages: | Morning Package |
| Attended as: | Friends |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/24 |
Reviewed by: Kara
Was simply gorgeous, couldn't put it any other way!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/02 |
Reviewed by: Kara
The waters in Hawaii are just amazing! Lovely day and lots of fish to see!
| Rating: | |
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| Packages: | Morning Snorkel Cruise (8:30 AM) |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/08/20 |
Reviewed by: Jules
The crew was great, the manta turn out was amazing, and the boat ride is short (which is ideal for when you’re cold and ready to get warm again haha). We got lucky that it was a small group so there were plenty of options to sit and have a lovely view of the sunset while heading out. 10/10 would do again.
| Rating: | |
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| Packages: | Evening Manta Snorkeling Adventure |
| Attended as: | Couples |
| Posted on: | 2023/10/01 |
| Activity Date: | 2023/09/29 |
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So glad we got to be part of your trip to Oahu. Come back soon! - Team KBOS