Reviewed by: ちぃた
We wouldn't have been able to see the turtles on our own, so swimming alongside the turtles and schools of fish was a precious experience, and we were very satisfied with the snorkeling. Additionally, the photos taken in the ocean were beautiful, and I was moved again when I returned home! It was truly a wonderful bonus to have memories of the ocean in Hawaii captured in such a way. Thank you very much!
自分たちだけではカメに会うこともできなかったですし、カメや魚の大群と一緒に泳ぐなんて貴重な体験をできて、大満足のシュノーケリングでした。
また、海で撮って頂いた写真が綺麗で、帰ってまた改めて感動しました!ハワイでの海の思い出が形に残るなんて、本当に嬉しい特典でした。
ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 7:00スタート |
| Attended as: | Couples |
| Posted on: | 2018/01/07 |
| Activity Date: | 2018/01/04 |
Reviewed by: アッキー
It would have been amazing to see the sea turtles up close. It was a bit chilly, which was unfortunate. But it was incredibly beautiful and wonderful. The guide was also very engaging, and I had a great time. Thank you!
ウミガメがもっと近くで見れたら最高でした。
肌寒かったのが残念。
でもめちゃ綺麗で素敵でした。
ガイドさんも盛り上げてくれて楽しかったです。
ありがとうございます。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Friends |
| Posted on: | 2018/01/06 |
| Activity Date: | 2017/12/12 |
Reviewed by: TOKU
As shown in the photo, there was no emergence of the sandy beach from the sea, and the water reached up to my knees. Also, it was cloudy and windy that day, and I couldn't help but wonder why it was so cold in Hawaii. While snorkeling may be the main focus, I would like to see tours that are centered around the sandy beach as well.
写真にあるように海から砂浜が浮き出てくるようなことはなく、膝上程度まで海水に浸かりました。又当日は曇りで風もありハワイなのにこんなに寒いのはなぜ、といいような感じでした。シュノーケルがメインなのかもしれませんが、砂浜メインのツアーも企画して欲しいと思います。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Couples |
| Posted on: | 2018/01/05 |
| Activity Date: | 2018/01/02 |
Reviewed by: Trish Foxall
Wow, wow, wow. This was the experience of a lifetime for me and my family. We really hit the jackpot. Within minutes of leaving the harbor we came across some Humpback whales frolicking with some dolphins - this was breathtaking. We then swam with sea turtles and had an amazing experience with a pod of approximately 50 dolphins. I honestly believe we had luck on our side because we couldn't have asked for a more amazing experience. The staff were friendly and knowledgeable and made the tour even more enjoyable. I can honestly say this was the highlight of our holiday and would recommend this company to everyone.
| Rating: | |
|---|---|
| Packages: | Temporarily Unavailable - Dolphin Excursion (with Transportation & Lunch) |
| Attended as: | Families |
| Posted on: | 2018/01/04 |
| Activity Date: | 2017/12/29 |
Reviewed by: Y U U
As expected, the town of Kailua was quiet on January 1st.
The beach was lively, but it was a bit windy, making it too cold to swim.
Kayaking looked like a lot of fun! (^_^)
It was a shame that Boots & Kimo's was closed.
But I definitely want to go back!
流石に1月1日は、カイルアの街も静かでした。
ビーチは賑やかでしたが、ちょっと風が強くて泳ぐのは寒かった。
カヤックなどは楽しそうでしたよ(^_^)
ブーツ&キモズがお休みだったのは、残念でした。
でも、また行きたいと思いました!
Dear YUU,
Thank you for visiting our store and for leaving a comment. We are very sorry to hear that the store you wanted to visit was closed on New Year's Day. Kayaking is a very enjoyable activity, so we hope you will give it a try next time.
All of our staff are looking forward to welcoming you again. Thank you very much.
Kailua Beach Adventures Staff
YUU様
ご来店及びコメントご記入頂きありがとうございました。
元旦にいらしたということで。ご希望のお店がお休みだったとのこと、とても残念でしたね。
カヤックもとても楽しいアクティビティですので、是非、次回は挑戦してみて下さい。
またのお越しをスタッフ一同心よりお待ち致しております。
ありがとうございました。
カイルアビーチアドベンチャーズ スタッフ一同
| Rating: | |
|---|---|
| Packages: | 基本プラン(ビーチアイテムレンタル+ランチ付き) |
| Attended as: | Families |
| Posted on: | 2018/01/04 |
| Activity Date: | 2018/01/01 |
Reviewed by: KOBA
Unfortunately, the sandbar was submerged up to waist height, so we couldn't experience it, but the weather was nice and we had a great time. Interacting with the staff during the BBQ was enjoyable and the food was delicious. Many sea turtles popped their heads up, which excited everyone. It was a truly fun tour where we could enjoy swimming in a fantastic location. Although I'm not a strong swimmer, I was trying my best to swim, but it seemed to the staff that I looked like I was drowning (laughs), and they were worried about me. If I could wish for one thing, it would have been nice to have a bit more fresh water poured on us when we returned from the sea.
残念なことにサンバー(砂洲)は腰位まで海水があり体験できませんでしたが
お天気もよく楽しい時間をすごせました。
BBQでのスタッフとのやり取りも楽しく美味しかったです。
ウミガメもたくさん顔を出してくれて皆さん興奮していました。
最高な場所で泳ぎを楽しめて本当に楽しいツアーでした。
泳ぎの得意でない私ですが、いっしょうけんめい泳いでいましたが
スタッフにはおぼれている様に見えたよう(笑)で、
心配してくださいました。
欲を言うと海から船に戻った時にもう少し多めに真水をかけてくれると
よかったです。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Friends |
| Posted on: | 2018/01/04 |
| Activity Date: | 2017/12/09 |
Reviewed by: Jennie G
The crew made sure everyone's needs/wants were tended to. I felt nauseated when snorkeling and swam back to shore and someone was in the ocean to help, then someone on shore removed my goggles and such, another staff member gave me ideas to "recover", and on the trip back, a different staff member found the best place for me to sit and sip some ginger ale. They engaged our young adult children and were fun loving - entertaining - and educational (about the sharks that were sighted) - plenty of food and drink.
All ages will enjoy this outing.
| Rating: | |
|---|---|
| Packages: | Special Deal! 2-for-1 Review Rebate - Discover Lanai |
| Attended as: | Families |
| Posted on: | 2018/01/03 |
| Activity Date: | 2017/12/28 |
Reviewed by: C.L.
Very friendly staff. Check in place is walking distance from my hotel. Since I do get sea sick, I took motion sickness pill an hour before and I didn't eat until it's time to go back to Waikiki beach. Therefore, providing snacks only without meals is perfect for me. They have a guide to swim with us and find turtles and other sea life for us. Our guide even dived to retrieve GoPro for a girl in our group. After snorkeling, they rises their sail and took us to see whales. My 2 teenage boys really enjoyed the activity the whole time.
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Families with Young Children |
| Posted on: | 2018/01/03 |
| Activity Date: | 2017/12/20 |
Reviewed by: 猫田にゃー
Only my family participated on the day. I thought we would go to Hanauma Bay with a larger group, but it seems there were only about two groups at a time. We got into the car of our instructor (who was Japanese) and headed to Hanauma Bay. The water was cold, and it took some determination to get in. I think it's better to borrow a wetsuit if you can. The rocks can be surprisingly dangerous. It was really great to have an experienced instructor with us. They taught us how to use the snorkel and fins, stayed close to my 9-year-old daughter who isn't very confident in swimming, and guided us along a relatively safe route despite the rocky and hazardous conditions underwater. We were even able to see turtles.
当日参加メンバーは私の家族のみ。私はもっと大人数でハナウマ湾に行くのかと思っていましたが一回に2組ぐらいらしいです。
インストラクタ(日本人)の車に乗り込んでハナウマ湾へ。
海が冷たくて、入るのに気合が必要でした。ウエットスーツを借りられるなら借りたほうが良いと思います。岩も案外危険です。
ベテランインストラクタがついていていただけたのは本当に良かったです。
スノーケルやフィンの使い方を教えてくれたり、あまり泳ぎの得意ではない9歳の娘につきっきりでいてくれたり、海の中は岩がゴツゴツして危険なのですが、比較的安全なルートを案内してくれたりと、至れり尽くせりの内容でした。亀も見ることができました。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2018/01/02 |
| Activity Date: | 2017/12/28 |
Reviewed by: たーー
There is a shuttle service to the hotel (depending on the hotel), and since we were able to return to the hotel by noon, we could plan different activities for the afternoon, making it an efficient and enjoyable experience. We were able to see many sea turtles, and the ocean was very beautiful, so I would like to go again. The only downside was that after getting out of the water, my body was still cold despite drying off with a towel, and the air conditioning on the return bus was too strong, making it very cold (though this may vary by person). I think it's better to prepare warm clothing that can get wet.
宿泊先のホテルまで送迎あり(ホテルによる)、昼にはまたホテルに戻って来れたので、午後はまた違う予定を組めたので、効率よく楽しめた。
ウミガメもたくさん見ることができて、海もとても綺麗で、また行きたいと思います。
唯一、海に入った後体はタオルで拭くくらいで冷えているのに、帰りのバスが冷房効き過ぎていてとても寒かったので(個人差あると思いますが)、防寒具や濡れても良い温かい服は自分で準備をしておいた方が良いと思います。
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Friends |
| Posted on: | 2018/01/02 |
| Activity Date: | 2017/12/28 |
Reviewed by: Sarah
First time to go snorkeling. We had a great time. Guides were excellent and good teachers. Took us on a route Around the bay We saw 3 turtles and too many different fish to count. Great trip. I would recommend this service.
Thanks Sarah, glad you had fun. Hope we see you again.
Dan and Chieko.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2018/01/02 |
| Activity Date: | 2017/12/29 |
Reviewed by: みさこ
I participated on Christmas Day. It was a tour that included only beach items and lunch, but I was able to rent a bicycle on-site and also visit Lanikai Beach.
It seems you can also bike to Kailua town, but I was told that there are no shops open on Christmas, so I fully enjoyed the beach.
There was enough time to enjoy just the beach.
There were many Japanese staff members, and they kindly helped me with anything I didn't understand, which was very helpful.
クリスマス当日に参加しました。ビーチアイテムとランチのみ付いているツアーでしたが、現地で追加で自転車をお借りしてラニカイビーチにも行くことができました。
自転車でカイルアの街にいくこともできるようですが、クリスマスに開いているお店は無いということだったので、ビーチを満喫しました。
ビーチだけ満喫するには十分な時間でした。
日本人スタッフの方がたくさんいらっしゃって、分からないことは丁寧に教えていただけたのでとても助かりました。
Dear Misako,
Thank you for participating in the tour and for your comments. We are very pleased to hear that you enjoyed Kailua Beach, especially during Christmas when many shops were closed. We hope that next time you visit, you will also enjoy Kailua Town.
All of our staff are looking forward to welcoming you again. Thank you very much.
Sincerely,
Kailua Beach Adventures Staff
みさこ様
ツアーにご参加及びコメントのご記入ありがとうございました。
クリスマスということでたくさんのお店が閉まっておる中、カイルアビーチを満喫して頂いたようで、とても嬉しく思います。
次回いらっしゃる際は、カイルアタウンも楽しんで頂けると幸いです。
またのお越しをスタッフ一同心よりお待ち致しております。
ありがとうございました。
カイルアビーチアドベンチャーズ スタッフ一同
| Rating: | |
|---|---|
| Packages: | 基本プラン(ビーチアイテムレンタル+ランチ付き) |
| Attended as: | Friends |
| Posted on: | 2018/01/02 |
| Activity Date: | 2017/12/25 |
Reviewed by: Kiyu
I was disappointed that there wasn't a Japanese pilot. Also, the two people sitting in front of me were wearing beige and red tops with shorts, which caused those colors to reflect on the glass. It was the worst because I couldn't take a photo with my smartphone without those colors showing up. For those participating, it's best to wear longer pants, at least knee-length, in black, and also a black top.
日本語パイロットでなかったのが残念でした。
あと、前に座った2人が、ベージュ、赤色のトップスにショートパンツの洋服を着ていたせいで、ガラスにその色が反射して、スマホで写真撮ろうとしても映り込んで、最悪でした。
参加される方は長めの、せめて膝下丈のパンツで色は黒色、そしてトップスも黒色を必ず着ていくほうがベストですよ。
Thank you very much for participating in the tour. However, we are very sorry to hear that you were not satisfied with the experience.
Regarding the request for a Japanese-speaking pilot, as mentioned on the tour page, we cannot guarantee this, but we understand that you were hoping for explanations in Japanese since you took the time to join us. We also regret that the reflections of other customers' clothing on the window made it difficult to see the scenery. We will share your feedback with the operating company and consider improvements together.
If you have the opportunity to visit the Big Island again, we sincerely hope that your next tour will be one that meets your expectations.
Thank you for your valuable feedback during your busy schedule. We look forward to serving you again.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
しかしながら、ツアーにご満足いただくことができなかったとのこと、弊社としても大変残念に思っております。
日本語パイロットのリクエストに関しましては、ツアーページでもご案内申し上げておりますように確約ではございませんが、
せっかくご参加いただくのであれば、日本語での説明を期待されていたことと存じます。
また、他のお客様のお召し物が窓ガラスに映り込み、景色が見えづらかったという点についても残念でなりません。
いただきましたご意見は催行会社に共有をさせていただき、ともに改善を検討してまいります。
次回またハワイ島にお越しになることがありましたら、その際にはご満足いただけるツアーとなりますこと、心より願っております。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
またのご利用をお待ちしております。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/01/01 |
| Activity Date: | 2017/12/16 |
Reviewed by: John Gilchrist
Had a really good time on the trip. The customer service was top notch; every employee was ready to jump to serve the customer. It was a very smooth ride to Lanai accompanied with juice, coffee, cinnamon buns, and breakfast sandwiches. You end on a pretty secluded beach, and while snorkeling the crew was great about being available if you needed help, but otherwise leaving you alone to see the sights. Lunch was grilled chicken and Asian noodles. On the ride back they serve ice cream and then open the bar. We saw whales on both the outgoing trip and the return, and the captain would stop to view them. The only part I thought that was less than stellar was the food quality. While certainly not bad, it just wasn't anything great. Also, the description makes it seem like they serve booze the whole time, but they don't open the bar until about the last hour of the trip. All in all a very fun experience and a great trip for families.
| Rating: | |
|---|---|
| Packages: | Special Deal! 2-for-1 Review Rebate - Discover Lanai |
| Attended as: | Families |
| Posted on: | 2018/01/01 |
| Activity Date: | 2017/12/28 |
Reviewed by: Dan & Kay Wilder
Fun, Professional & Knowledgeable Crew. New, clean, well maintained boat. They go out of their way to make sure everyone has a good time! We saw turtles and whales. One of the highlights of our trip. Highly recommend!
| Rating: | |
|---|---|
| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2017/12/31 |
| Activity Date: | 2017/12/28 |
Reviewed by: Stephen
While we only saw one manta, she did come up close, which was an amazing experience.
| Rating: | |
|---|---|
| Packages: | Standard Package: Sunset Manta Snorkel |
| Attended as: | Families |
| Posted on: | 2017/12/31 |
| Activity Date: | 2017/12/28 |
Reviewed by: Neera Iyer
This was a last minute booking so we were glad to get it. We did the 7:45-9:45 PM night tour. The set up is pretty standard. The crew was experienced and knew what to do when didn’t find rays at the first spot. We were towed gently to where we saw two! We had a couple of screamers which was a bit annoying but that apart, terrific trip
| Rating: | |
|---|---|
| Packages: | Manta Ray Night Snorkeling Tour [Late Evening Cruise] |
| Attended as: | Couples |
| Posted on: | 2017/12/29 |
| Activity Date: | 2017/12/26 |
Reviewed by: k family
We participated as a family, and thanks to the very kind and attentive support from the two of you, we were able to enjoy a wonderful half day, for which we are grateful (๑>◡<๑). We were lucky enough to see turtles, which made us happy♬. I highly recommend it!!!
家族で参加致しましたが、大変親切でご丁寧なお二人のサポートのお陰で、楽しい半日を過ごすことができ感謝しております(๑>◡<๑)
運良くカメも見ることができhappyでした♬
おススメです!!!
Dear K family, thank you for visiting with your family of five. Everyone did wonderfully. I'm glad you got to see the cute turtles at Hanauma Bay. If you have the opportunity, I would be delighted if you could all come back again. I am always here waiting for you. Thank you very much. Mahalo!!
K family様、この度は5人familyでお越しいただき、ありがとうございます。皆様とてもお上手でしたよ。ハナウマ湾の可愛いカメにも会えて良かったですね。また機会がありましたら、皆さんでリピートしていただけましたら嬉しいです。いつでもお待ちしております。
本当にありがとうございました。Mahalo!!
| Rating: | |
|---|---|
| Packages: | 7:00スタート |
| Attended as: | Families |
| Posted on: | 2017/12/28 |
| Activity Date: | 2017/12/27 |
Reviewed by: せいやんこ
Swimming with two sea turtles was amazing!
There were so many beautiful fish, and the scenery was fantastic.
I think it’s better to take motion sickness medication just in case you might get seasick.
Wearing a wetsuit provides buoyancy and keeps you warm, so I recommend borrowing one.
The tour guides were very kind, making it the best tour ever.
At first, when I was swimming away from my son, they helped bring me back to him, so thank you for that.
Holding hands with my son while swimming with the sea turtles became a lifelong memory. Also, when I got seasick, it was really reassuring to swim back to shore together.
Thank you very much.
It was the best tour. You should definitely try it!
海亀と2ひきもあえて最高だった(^^)(^^)
海亀と2回もあえて、最高でした。
綺麗な魚がいっぱいいてとても良い景色でした
波酔いをするかもしれないので酔い止めを飲んで言ったほうがいいと思います。
ウエットスーツを着てると浮力もあるしあたたかいので借りた方がいいと思います。
ツアーの人もとても優しくて最高のツアーでした。
最初、息子と離れて泳いでいたら、息子のところまで、連れて行ってくれてありがとうございました。
息子と手を繋いで海亀と泳いだことは一生の思い出になりました。また、波酔いをしてしまったら、岸まで一緒に泳いで頂き本当に心強かったです。
ありがとうございました。
最高のツアーです。是非行ってみて下さい。
Dear Seiyanko, thank you for joining our tour with your family. The sea conditions were great that day, and we all had a wonderful time swimming out into the ocean. It was so much fun swimming with the turtles and encountering schools of giant trevally! We would be thrilled if you all could join us again. Thank you very much. Mahalo!!
せいやんこ様、この度はご家族で私達のツアーにご参加いただき、ありがとうございます。この日はとても海の状態も良く、みんなで沖の方までいっぱい泳いだ日でしたね。澄んだ青い水の中で亀と一緒に泳いだり、ギンガメアジの群れにも遭遇出来たり、楽しかったですね!!是非またみなさんでリピートしていただければ嬉しいです。
本当にありがとうございました。Mahalo!!
| Rating: | |
|---|---|
| Packages: | 7:00スタート |
| Attended as: | Families |
| Posted on: | 2017/12/27 |
| Activity Date: | 2017/12/22 |
Reviewed by: 家族連れ
This was my second time on a dolphin swimming tour in Hawaii, but the experience on the Big Island far surpassed my previous one. Following the guide's instructions, a pod of about 50 dolphins came close to us repeatedly. The location of the dolphins changes daily, and on the day we participated, the guide had confirmed in advance that they were near the harbor. Therefore, we didn't have to search for them by boat.
We encountered the dolphins shortly after departing from the harbor, allowing us to swim with them for a long time, even after other boats had left. I could clearly hear the dolphins' calls underwater.
Both the guide and the boat captain were very proficient in Japanese, so there was no language barrier. They provided wetsuits, fins, and masks, making it enjoyable even for those who are not confident swimmers. Our third grader had a great time as well.
I highly recommend this experience if you visit the Big Island.
ハワイでのイルカと泳ぐツアーは2回目でしたが、ここハワイ島での体験は前回の経験をはるかに凌駕する素晴らしいものでした。
ガイドさんの教えの通りにしていると、約50頭の群れが何度も何度も近くへ寄って来てくれました。毎日イルカのいる場所は変わるそうで、私たちが参加した日は、ハーバーから近いところにイルカがいることをガイドさんが事前に確認してくれていました。そのため、ボートでイルカを捜しまわることもありませんでした。
ハーバーを出港してあっという間にイルカに遭遇出来たため、そこから時間一杯まで、他のボートがいなくなってもたっぷりイルカと泳がせていただけました。イルカの鳴き声も水中でしっかり聞こえました。
ガイドさん、ボートのキャプテン共に日本語が大変お上手なため、言葉の心配はありませんし、ウェットスーツとフィン、マスクなど一式貸してもらえるので、泳ぎが苦手な方でも十分楽しめると思います。わが家の小学3年生も十分enjoyしていました。
ハワイ島を訪れた際には、ぜひ、経験されることをおすすめします。
| Rating: | |
|---|---|
| Packages: | 現地集合プラン |
| Attended as: | Families |
| Posted on: | 2017/12/27 |
| Activity Date: | 2017/12/24 |
Reviewed by: D & L Williams
For those who love the water and its fascinating creatures, we highly recommend this activity aboard the Hawaiian Sailing Canoe. The canoe is a modern replica seating a limited number of passengers, so the skipper Dave knew our names immediately. But much like going to a "modern" zoo, you may see what you're looking for the first time out but you may not. Our first night snorkel was at 8:30pm, and while the groups before and after us had a grand "show" we were skunked. But Dave said we could keep coming back (for free!) until we sighted the mantas. The next night at 9:30pm we were in luck, and were treated to a 45 minute water ballet by two mantas that glided and turned just inches beneath our illuminated surfboard. For optimum warmth bring your own full-length wetsuit instead of using their wetsuit tops.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/12/25 |
| Activity Date: | 2017/12/21 |
Reviewed by: まおさん
It's unbelievable that, like other tour companies, they do not require life jackets at night on the sea. The return trip is completely in darkness. As someone with a boating license, I must say that if something were to happen, the staff alone would not be able to rescue all participants. I raise this alarm before any precious lives are lost. The boat's rocking is also severe, so pregnant women should refrain from participating. Since it's cold in December, warm drinks would have been better on board. I did see manta rays, and aside from that, I think it was good.
他の催行会社にも言えることですが、信じられない事に夜間の海でライフジャケットを着用させません。復路は全くの暗闇です。船舶免許保持者から言わせてもらうと、万一の事が有ればスタッフだけでは全ての参加者の人命救助できないでしょう。尊い犠牲が出る前に警鐘を鳴らさせていただきます。ボートの揺れも激しいので妊婦は参加見合わせすべきですね。12月の寒い時期ですので船上では暖かい飲み物の方が良かったとおもいます。マンタも見れましたし、それ以外は良いと思います。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide a satisfactory service.
Upon confirming with the operating company, I learned that wearing life jackets for the manta tour in Hawaii is optional. However, as you pointed out, considering the safety of our customers, we have received word that they will consider requiring all participants to wear life jackets in the future.
I also sincerely apologize for serving cold drinks in the chilly weather. The operating company reported that due to an electrical issue, they were unable to provide warm beverages on short notice. They have now resolved the issue and are preparing warm drinks, and they have shared that they will work to ensure that similar situations do not occur in the future.
Thank you very much for your valuable feedback during this busy time.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
催行会社へ確認をさせていただきましたところ、ハワイ島のマンタツアーに関しましてはライフジャケットの着用は任意とされているとのことでございます。
しかしながら、ご指摘いただきました通り、お客様の安全を考慮しまして、今後はすべてのご参加者にライフジャケットを着用いただくことを
検討させていただくとの言葉を預かっております。
また、寒い中、冷たいお飲み物をお出ししておりましたこと、大変申し訳ございませんでした。電気回路の不都合で、急遽温かい飲み物がご提供できなかったと催行会社より報告がございました。
現在は復旧し温かいお飲み物をご用意させていただいておりますが、今後同様のことが起こりませんよう改善に努めると共有がございました。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2017/12/25 |
Reviewed by: Indranil
We both cannot swim but dan and Jan made us so comfortable that we forgot our worries and went for it. They gave us a lesson before the activity and it helped us a lot. During the activity, Dan was always there.. literally holding my wife's hand through out so that she doesnot panic. We had a beautiful experience to remember. Highly recommend Dan and Jan.
Thanks guys, glad you had a good time. Hope we see you again. Dan and Jan.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2017/12/24 |
| Activity Date: | 2017/12/21 |
Reviewed by: ゆーみ
I chose a small group activity since my mother can't swim. The instructor, Dan, held my mother's hand the whole time to reassure her, and she was overjoyed, saying she never thought the day would come when she could go snorkeling! She mentioned that she wants to go snorkeling again on our next trip. Thank you so much, Dan! 😊
泳げない母と一緒と言うことで、少人数のものを選びました。インストラクターのダンさんが、ずっと母の手を握り安心させてくれたとのことで、まさかシュノーケルができる日が来ると思っていなかった!!と大喜びでした。次回も旅行に行ったらシュノーケリングしたいと言っていました。ダンさん本当にどうもありがとうございました^^
Dear Yumi, thank you very much for participating in the Blue Hawaii Divers tour. It seems you had a wonderful time, and Dan is very pleased as well. Your mother did a great job, so I'm sure the turtles came to visit you. If you have the opportunity, please join us for another tour. We are always waiting for you.
Thank you very much. Mahalo!!
ゆーみ様、この度はブルーハワイダイバースのツアーにご参加いただき、ありがとうございました。とても楽しんでいただけた様で,ダンも大変喜んでおります。お母様も頑張ってくださいましたので、きっと亀も会いに来てくれたのですね。また機会がありましたら、ぜひまたツアーに来てくださいね。いつでもお待ちしております。
本当にありがとうございました。Mahalo!!
| Rating: | |
|---|---|
| Packages: | 7:00スタート |
| Attended as: | Families |
| Posted on: | 2017/12/24 |
| Activity Date: | 2017/12/01 |
Reviewed by: ウミガメ
Perhaps because it was the rainy season, the sandbar had water up to my waist. However, the weather was nice, and the sea and sky were beautiful! I was able to see many beautiful coral reefs while snorkeling, and I even encountered a sea turtle, which made for great memories. Be careful on the way back, as you might get cold from being wet. I definitely want to go again! ^ ^
雨季だったためか、サンドバーでも腰の高さまで水がありました。
でも、天気がよかったので海と空が綺麗で素敵でした!!!
シュノーケリングで綺麗なサンゴ礁をたくさん見れましたし、ウミガメにも会えていい思い出になりました。
帰りは体が濡れて寒くなるので注意です。
また行きたいと思いました^ ^
Aloha! This is Captain Bruce's Paradise of the Sea Tour. Thank you very much for joining us. The blue sky and sea in winter are truly exceptional, aren't they? We all sincerely look forward to your next visit.
アロハ!キャプテンブルース天国の海ツアーです。この度はご参加いただき誠にありがとうございました。冬の空と海の青さは格別ですよね!!またのお越しをスタッフ一同心よりお待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 午前プラン<2019年3月31日まで> |
| Attended as: | Couples |
| Posted on: | 2017/12/23 |
| Activity Date: | 2017/11/29 |
Reviewed by: まゆきんす
I participated in a tour early in the morning. Meeting at 5 AM in front of the hotel was tough, but I was very happy to meet many dolphin instructors!
Due to high waves that day, I couldn't meet the turtle professor, but I want to try again next time!!
朝早くからのツアーで参加しました。
ホテル前に5時集合は辛かったけど、たくさんのイルカ先生に会えてとても嬉しかったです!
その日は高波の影響もり、カメ教授にお会いすることができませんでしたが、次回またリベンジしたいです!!
Aloha!! Thank you for participating in Dolphin School this time! I'm glad to hear that you enjoyed your precious time with the wild dolphins. When you come to Hawaii again, please be sure to visit Dolphin School and University once more, and this time, make sure to meet Professor Turtle! MAHALO!!
Aloha!! この度はイルカ中学にご参加頂きありがとうございました!野生のイルカ先生との貴重な時間をお楽しみいただけたようで何よりです。またハワイにいらした際には是非再度イルカ中学・大学にもお越しいただき、次こそはカメ教授に会いに来てくださいね! MAHALO!!
| Rating: | |
|---|---|
| Packages: | 【ハネムーナー限定キャンペーン】07:30出港プラン |
| Attended as: | Couples |
| Posted on: | 2017/12/23 |
| Activity Date: | 2017/11/29 |
Reviewed by: つやん
The bus on the way there was too cold due to the air conditioning, which was a downside, but I felt relieved when I got off the bus and felt the warmth of the sun. On the way to the sandbar by boat, I encountered a sea turtle. There were fewer sea turtles that day, but I was happy to see them popping their heads out of the water and swimming! When we arrived at the sandbar, the water level was a bit high, and I was submerged up to my waist, but the color of the sea was so beautiful!! I took a lot of pictures. The snorkeling time was shorter than I expected. Everyone was getting hungry, so it was lunchtime. We had sandwiches, chips, and tea. Looking at the photos after returning to Japan, the color of the sea at the sandbar is even more wonderful!!
行きのバスの中は冷房がきき過ぎていて寒かったのが難点でしたがバスから降りて日差しの暖かさにホッとしました。ボートでサンドバーへ行く途中、ウミガメさんに出会いました。その日はウミガメさんは少なめでしたが水面から顔を出したり泳いでいる姿を見ることができて嬉しかったです!サンドバーに着くと水位が高めで腰まで浸かりましたが海の色がとても綺麗!!沢山写真を撮りました。シュノーケルの時間は思ったより短めです。お腹も空いてきて皆さんでランチタイム。サンドイッチとチップス、紅茶を頂きました。日本に帰ってきて写真を見るとサンドバーでの海の色は一段と素晴らしいです!!
| Rating: | |
|---|---|
| Packages: | 軽食付きプラン |
| Attended as: | Couples |
| Posted on: | 2017/12/22 |
| Activity Date: | 2017/12/11 |
Reviewed by: Chris
If you are looking for a snorkeling/whale watching experience, this is the one for you! All facets of the trip lead you to a perfect time on the water.
The captain took us to a beautiful spot for snorkeling located on a coral reef that had clear waters and many species of fish. It was our first time snorkeling. The crew taught us the basics, guided us while in the water, and shared how best to see the fish. Having a waterproof camera helped us capture the fun we were having as a family. We were sure glad we had it, especially when it came to the turtle sightings!
The boat, the Pride of Maui was well equipped with all the gear we needed, including multiple sizes of fins and snorkeling goggles. It was a comfortable boat, with storage under seats on the upper deck. Great views of the waters with whale sightings even during an off season. The slide is a must! You go zipping down and fly into the water! Never gets old!
The lunch was tasty, plump hotdogs and cheeseburgers were cooked over a grill and served warm with all the fixings. If you are a vegetarian and/or gluten intolerant, it’s best to call ahead to let them know so your needs will be covered. They are ready to make your lunch perfect for you if they have a heads up. There were several kinds of soft drinks and fruit punch along with alcoholic beverages for adults. The Miatais were the best!
All in all, a highly recommended choice for all ages!
Aloha,
Thank you for taking the time to respond with your kind interpretation of our tour. We love to hear the words "perfect time on the water", because that is what our crew strives for. We love to create the perfect day on the ocean and are so happy you appreciate all the little things we do for our guests!
Mahalo for joining us.
Pride of Maui
| Rating: | |
|---|---|
| Packages: | Buy One, Get One! Whale Watch & Snorkel Cruise |
| Attended as: | Families |
| Posted on: | 2017/12/21 |
| Activity Date: | 2017/12/18 |
Reviewed by: mas myk
Daisuke, our guide, was wonderful with his attentiveness.
The weather was drizzly and chilly, not typical for Hawaii, but we were able to see plenty of dolphins! We even got to see them jump, which was very satisfying.
I brought my iPhone in a waterproof case, but it didn't respond to swipes underwater. I was advised to start recording video on the boat, and when I tried that, it worked well.
While I was playing with the dolphins, I got a bit seasick (it's better to take motion sickness medication), but everyone was kind and helped me calm down.
According to Daisuke, "I am confident that we can get you closer to the dolphins than anyone else. If we couldn't see them, I believe other companies' boats wouldn't be able to either." His love for dolphins and constant attentiveness seem to help him know the best spots and share information with others.
If there’s a next time, I would definitely love to join again.
ガイド(インストラクター?)のダイスケさんの気配りが素晴らしかったです。
天候は小雨で肌寒くハワイらしくない日でしたが、イルカちゃん(ダイスケさん風)は沢山見れました!ジャンプ姿も見れて、大満足でした。
iPhoneを防水カバーに入れて持って行きましたが、海の中ではスワイプが反応しません。"船の上で動画を始めた状態にすると良いですよ"と言われたので実践したところ、上手くいきました^ ^
イルカたちと戯れている間、私は途中で波酔いしてしまいました(酔い止めは飲んでおいた方が良いです)が、皆さんが優しく対応して下さり気分を落ち着かせる事が出来ました。
ダイスケさん曰く、"どこよりも、イルカちゃんに会わせてあげる自信があります。僕たちがイルカちゃん達に会えなかったら、他の会社さんの船も絶対会えてないと思います。"との事。イルカを愛し、いつも気遣いをしているからこそ、遭遇ポイントも分かるし、他社の方々とも情報共有出来ているようです。
次回があれば、是非またご厄介になりたいと思います。
| Rating: | |
|---|---|
| Packages: | 現地集合プラン |
| Attended as: | Couples |
| Posted on: | 2017/12/20 |
| Activity Date: | 2017/12/20 |
Reviewed by: Brenna
This was a very great experience for me and my family! The servers on the boat were very kind and helpful. When we got to the place where we snorkeled I had a lot of problems with my snorkeling set and had to ask for a new one many times, they were still nice and helpful and wanted me to be able to snorkel with out any problems. We had 45 min of snorkeling time which was the perfect amount of time for me! I even got to see a turtle, which was a big plus. The BBQ was ok with limited options, but tasted good. On the way back we whale watched and saw several even though it was off season. The boat was clean and bathrooms were also. If we came back we would stay with Pride of Maui!
| Rating: | |
|---|---|
| Packages: | Buy One, Get One! Whale Watch & Snorkel Cruise |
| Attended as: | Families |
| Posted on: | 2017/12/20 |
| Activity Date: | 2017/12/18 |
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Dear Chita, thank you for joining the Blue Hawaii Divers tour. There were some waves that day, but it was wonderful that you encountered a turtle right at the keyhole as soon as you entered the water. You both did very well. I'm glad you enjoyed the photos. Please consider joining our tour again when you come back to Hawaii. I hope to guide you further out next time. Thank you very much. Mahalo!!
ちぃた様、この度はブルーハワイダイバースのツアーにお越しいただき、ありがとうございます。この日はちょっと波がありましたが、海に入ってすぐのキーホールでカメに遭遇出来た日でしたね。お二人は大変お上手でしたよ。お写真も喜んでいただけて良かったです。是非またハワイにお越しの際には私達のツアーにリピートしてくださいね。きっと次回は沖の方をご案内させていただきたいと思っております。
本当にありがとうございました。Mahalo!!