Reviewed by: ららら
We went out about 30 minutes offshore to search for dolphins. The boat was a speedboat, which might be a bit confusing for those who have participated in snorkeling in places like the Okinawa islands. The snorkeling gear and life jackets were basic, so if you have your own, it's better to bring them along.
The staff were friendly, and there wasn't a photographer as mentioned in the reviews, which made for a fun experience. The Japanese staff were kind and took good care of the children! I wanted to buy some photos, but the original tour price was already quite high. I thought it would be better if the photo cost was included in the tour price, so we could board with peace of mind.
It seems that there were fewer Japanese participants, and there were many English-speaking guests, which allowed us to enjoy the overseas experience.
However, I would like to see improvements in the pickup process. A Japanese staff member came to confirm at 5:30 AM before the driver arrived, and we waited for 40 minutes. It seems there were some issues with the driver, and some Japanese guests were unable to join the tour.
I think it was a good tour since we saw dolphins three times.
I don't think all hotels have the same 5:30 AM pickup, so I would appreciate adjustments to the timing and more reliable pickups.
港から30分ほどの沖合までイルカを探しに行きます。ボードもスピードボードで、沖縄離島などでシュノーケル参加した方などは戸惑われるかと。
シュノーケルもライフジャケットも簡易的なものです。持ってる方は、自分の物を持って行った方が良いです。
スタッフの方はノリが良く、口コミにあったようなカメラマンさんは居なくて楽しく過ごせました。日本人のスタッフさんは、子ども達にも優しく面倒見てくださいました!写真買いたかったけど、元のツアー代もまあまあするし、高いなあと。それならいっそツアー代金に組み込んでくれたら安心して乗り込めるのにとも思いました。
かなり日本人の方の参加は少なくなっているようで英語圏の方が多く、それはそれで海外を楽しむことができました。
ただ、、、ピックアップの仕方は改良求めます。先に日本人スタッフの方が5時半に確認に来られてからドライバーさんが来ますが、40分待ちました。ドライバーさんのミス?でピックアップしてもらえず、ツアーに参加できなかった日本人の方もいるようです。
3回イルカにも会えたしいいツアーだと思います。
どのホテルも同じ5時半ピックアップはないと思うので、時間の調整や確実なピックアップをお願いしたいです。
| Rating: | |
|---|---|
| Packages: | 送迎付きプラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/09/15 |
| Activity Date: | 2025/08/17 |
Reviewed by: Tibb
Crew was great, food was good, would recommend to all
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2025/09/14 |
| Activity Date: | 2025/09/12 |
Reviewed by: あやゆきぱぱ
We continued from last year. This time, we checked the tide conditions and made a reservation, so the water was very shallow and the weather was nice, making it really beautiful. There were many children, so I couldn't be pulled along for snorkeling like last year, but we were able to see a lot of fish, and afterwards, we had a great time playing at SAP. I think I will participate again next year.
昨年に引き続き行ってまいりました。今回も潮の状態を確認し予約したため、水深がとても浅く、天候もよかったためすごくきれいでした。子どもが多く昨年のように手を引っ張ってもらってシュノーケリングというわけにはいきませんでしたが、魚が多く見れ、またその後もSAPで楽しく遊べ良かったです。また、来年も参加すると思います。
It would be even better if you participate after checking the state of the tides.
潮の満ち引きの状態を確認したうえで参加されるとなお良いです。
Aloha! Thank you for joining the Captain Bruce's Paradise of the Sea Tour again this year. We are very grateful for the five-star rating. Also, thank you so much for sharing photos with our crew. Please come back and visit us again next year. A hui hou!
アロハ!今年もキャプテンブルース天国の海ツアーにご参加頂きましてありがとうございました。
星5つを頂けたこと大変感謝しております。また私たちのクルーとの写真をシェア頂いて本当にありがとうございます。
また来年もぜひ遊びにいらしてください。A hui hou!
| Rating: | |
|---|---|
| Packages: | 2便 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/09/14 |
| Activity Date: | 2025/06/30 |
Reviewed by: Plassey
It's a bit expensive, but you should choose the PM course. The AM course can be cold if it's not sunny. When it's cloudy or rainy, the water visibility is low and it feels cold. The snorkeling equipment is old and there isn't enough, so I recommend buying some at ABC Store before going.
多少高いがPMコースにするべき。AMコースは晴れていないと寒い。
曇りや雨だと、水の透明度も低く冷たく感じる。シュノーケル機材も古く数も足りないので、ABCストアで買って行くのをお勧めする。
If you're going, the afternoon course is a safe choice.
行くなら、午後コースご無難です。
Aloha Plassey,
Thank you very much for participating in the tour and for sharing your feedback. We sincerely regret that we were unable to meet your expectations.
Weather, water levels, and water clarity can vary significantly from day to day. While there are days when it is sunny in the afternoon, this is not always the case, and we appreciate your understanding that it is subject to the day's weather conditions. For those who are concerned, we recommend checking the weather forecast for the Kaneohe Bay area in advance.
We also appreciate your comments regarding the snorkeling equipment. We will use your feedback as a reference for improvements to ensure a more comfortable experience.
Once again, we sincerely thank you for your participation and honest feedback. We will continue to take your comments to heart and strive to provide a better experience.
Mahalo,
TEAM/KBOS
Aloha Plassey
このたびはツアーにご参加いただき、また、ご感想をお寄せいただき誠にありがとうございます。
ご期待に沿えなかった点がありましたこと、大変心苦しく思っております。
天候や水位、そして水の透明度は日によって大きく変わります。午後は晴れる日もございますが、必ずしもそうとは限らず、その日の気象条件に左右される点をご理解いただけますと幸いです。気になる方には、事前にカネオヘベイ周辺の天気予報をご確認いただくことをおすすめいたします。
また、シュノーケル機材についてのご意見もありがとうございます。より快適にご参加いただけるよう、改善の参考にさせていただきます。
改めまして、ご参加と率直なフィードバックに心より感謝申し上げます。今後もいただいたお声を真摯に受け止め、より良い体験をご提供できるよう努めてまいります。
Mahalo
TEAM/KBOS
| Rating: | |
|---|---|
| Packages: | 午前プラン(バナナボートまたはバンパーチューブ付き) |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/09/14 |
| Activity Date: | 2025/08/22 |
Reviewed by: Izzy
My son had the best experience all thanks to Gio, thank you and your crew.
| Rating: | |
|---|---|
| Packages: | Waikiki Sea Turtle Snorkel Adventure [7:00 AM & 10:30 AM Tours] |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/09/13 |
| Activity Date: | 2025/08/22 |
Reviewed by: くるとん
Last time, I participated in a different sandbar tour with Veltra around the same time, but it was so deep that my daughter, who is nearly 140 cm tall, couldn't touch the bottom, and it was cold, so we wanted to try again. It was really great!! We saw a lot of fish and were able to do many marine sports, which was the best. Even my 9-year-old daughter, who can't swim at all, had no problems with snorkeling for the first time. The banana boat was also fantastic. I would love to participate again. If I had to say something, I wish there were a few more drinks available...
前回、同じ時期にベルトラの別のサンドバーツアーに参加しましたが、140センチ近くある娘の足が付かないほど深くて、かつ寒くて今回リベンジ。凄く良かったです!!魚もたくさん見れて、マリンスポーツもたくさん出来て最高でした。全く泳げないシュノーケリングも初体験の9才の娘でも問題ありませんでした。バナナボートも最高でした。また参加したいです。強いて言うなら、もうちょっとドリンク類置いて欲しかったな、、、
The snacks are paid and there are few varieties. It might be a good idea to bring something. It's better to wear marine shoes or something similar when entering the sea.
お菓子は有料で種類も少ないです。何か持っていくといいかも。マリンシューズか何か履いて海に入った方がいいです。
Aloha Kuruton-san,
Thank you for the five-star rating.
We sincerely appreciate your family's participation this time. We are very happy to hear your words that it was "very good," especially as a revenge from your previous experience. It brings us great joy to know that your daughter was able to enjoy snorkeling and the banana boat safely for the first time.
Thank you also for your feedback regarding drinks and snacks. We will take your comments about the variety of drinks into consideration for the future. We provide free donuts during the morning tour, and for those who need more, we also sell snacks. We will consider your suggestions for the types of snacks as well.
Once again, thank you for your warm review and five-star rating. We hope you and your family will come back to visit us again. We look forward to the day we can meet again.
Mahalo,
TEAM/KBOS
Aloha くるとんさん
5つ星頂きありがとうございます。
このたびはご家族でご参加いただき、誠にありがとうございます。前回のご体験からのリベンジで「とても良かった」とのお言葉をいただけたこと、スタッフ一同大変嬉しく思っております。お嬢さまが初めてのシュノーケリングやバナナボートを安心して楽しんでいただけたご様子も、何よりの喜びです。
また、ドリンクやお菓子に関するご意見もありがとうございます。ドリンクの種類については今後の参考にさせていただきます。午前のツアーでは無料のドーナツをご用意しておりますが、さらに必要な方にはスナックの販売も行っております。その種類につきましても、今後の改善の参考にさせていただきます。
改めまして、温かいレビューと5つ星評価をいただきありがとうございました。ぜひまたご家族で遊びにいらしてください。再びお会いできる日を心より楽しみにしております。
Mahalo
TEAM/KBOS
| Rating: | |
|---|---|
| Packages: | 午前プラン(バナナボートまたはバンパーチューブ付き) |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/09/13 |
| Activity Date: | 2025/08/23 |
Reviewed by: Alex
We enjoyed this trip a lot. The crew did they best to make sure we had good time and were safe. Live music was awesome!
Catamaran needs renovation. We waited for people to exit, to crew clean ship in the sun… not fun
Aloha, Alex
Thank you so much for your 5-star review! 🌺
We’re so glad to hear that you enjoyed the trip and that our crew helped make your experience fun and safe.
We’re also happy you loved the live music.
We truly appreciate your kind words and hope to welcome you back on another trip in the future.
Mahalo!
TEAM KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Package with Choice of Banana Boat OR Bumper Tube Ride |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/09/13 |
| Activity Date: | 2025/09/10 |
Reviewed by: Yukko
I saw many comments about seasickness, so I took motion sickness medication beforehand and participated. However, the time to reach the sea turtle spot was shorter than I had imagined, and the rocking of the boat wasn't too severe. The staff provided detailed explanations and kindly encouraged everyone to take photos on board. When we arrived at the spot, each person jumped into the sea, but before that, they checked our snorkeling masks.
We were able to see a total of five sea turtles. In the water, everyone could swim freely, and it felt like we each returned to the boat after fully enjoying the experience. Since I got cold in the sea, it was helpful that there was a restroom on the boat. Although the public restroom at the meeting point was unavailable, there was a notice indicating that we could use the restroom at the hotel right in front, which I appreciated.
船酔いするというコメントが多かったので、事前に酔い止めを飲んで参加しましたが、想像していたよりもウミガメスポットまで移動する時間も短く揺れもそんなに大きくなかった印象です。スタッフは細かい説明もしてくれますし、船内で写真を撮るために声掛けもみんなにしてくれて親切でした。スポットに付くと一人ずつ海に飛び込むのですが、その前にシュノーケリングマスク装着のチェックもしてくれました。
ウミガメは延べ5匹見れました。海の中では各自が自由に遊泳できたし、充分満喫してからそれぞれが船に戻る感じでした。海で体が冷えたので、船内にトイレがあったのも助かりました。集合場所にある公衆トイレは使用できなかったですが、すぐ前のホテルのトイレが使用できるとの張り紙があり使わせていただきました。
For those who are prone to motion sickness, I recommend taking anti-nausea medication just in case. Since the sun is strong, it's also a good idea to properly prepare with sunscreen.
酔いやすい人は念のため酔い止め薬は飲んでおいた方がいいと思います。日差しが強いので日焼け止め対策もしっかりしておいた方がいいです。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/09/13 |
| Activity Date: | 2025/09/07 |
Reviewed by: やまたつ
I participated in a snorkeling experience in Hawaii. I was able to encounter sea turtles underwater, which was an emotional moment. Looking back, I could see Diamond Head in its entirety, and the location was fantastic. Additionally, the staff were very friendly, allowing me to enjoy the experience with peace of mind. It became a wonderful memory that I will cherish.
ハワイでのシュノーケリング体験に参加しました。海の中ではウミガメに出会うことができ、感動的なひとときでした。振り返ればダイヤモンドヘッドが一望でき、ロケーションも最高です。さらにスタッフの方々がとても気さくで、安心して楽しむことができました。思い出に残る素晴らしい体験になりました。
If you cannot swim, please request a lifeguard rental!
泳げない方はライフセーバーの貸出依頼をお願いします!
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/09/12 |
| Activity Date: | 2025/09/11 |
Reviewed by: kk
We participated as a couple. We were a bit anxious since we were the only Japanese people, but the staff member Tamae provided detailed explanations and frequently checked in with us in Japanese, which made us feel at ease. The manta rays in the night sea were incredibly impressive, and it was a very mystical experience.
夫婦で参加させてもらいました。日本人が私たちのみで不安でしたが、スタッフのタマエさんが日本語で丁寧な説明や頻回な声かけをしてくださり安心できました。夜の海でのマンタは大迫力で、とても神秘的な体験ができました。
| Rating: | |
|---|---|
| Packages: | 1便プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/09/12 |
| Activity Date: | 2025/09/07 |
Reviewed by: eee
Even with cloudy weather, I was able to see turtles perfectly. The water clarity was high, and it truly felt like a natural aquarium with a wonderful view! Overall, I was very satisfied. I would like to participate again!
- If you're worried about guidance in English, it's good to let the staff know in advance, as they will pay attention to you.
- The meeting point is in front of the public restroom next to the Prince Hotel. If you're unsure, it's better to ask the hotel staff.
- It was written that drinks and snacks were included in the tour, but it didn't feel like they were being handed out. When I asked for juice, I was told it would be $4, and they showed me a menu card where the prices were indeed listed. When I confirmed that I was participating in the free drink plan, they said, "OK, then it's free!" It was a bit inconvenient that I had to confirm this myself.
曇りの天気でもばっちり亀に会えました。透明度も高く、まさに天然の水族館、素晴らしい眺めでした!全体的に大満足。
また参加したい!
・英語での案内に不安があれば先に言っておけばスタッフが気にしてくれるのでよかった
・待ち合わせポイントはプリンスホテル横の公衆トイレ前。分からなければホテルスタッフに聞いた方が良い
・ツアーの含まれるものにドリンク、スナックと書いてあったが、配られる感じではなかった。ジュースが欲しいと言ったら4ドルと言われ、メニューカードあるからどうぞ、と見てみたら確かに値段が書いてあった。「フリードリンクプランに参加なんだけど‥」と確認したら「OKじゃあ無料で!」と言われた。こちらから確認しなければならなかったのが少々不便。
If you have any concerns about the instructions in English, please let us know in advance. Since it's a matter of safety, it's better to confirm early if you don't understand. If you mention it, staff
英語での案内に不安があれば先に言う。安全のことだから分からなければ早めに確認した方が良い。言えばスマホを使ってスタッフが日本語で個別に説明に来てくれる。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2025/09/12 |
| Activity Date: | 2025/09/09 |
Reviewed by: シャア
The sandbar was not a beach but a shallow area that was about knee-deep. However, since I checked the tide data in advance, I was able to enjoy it quite a bit. Everyone had fun playing beach volleyball and practicing snorkeling.
The hamburgers for lunch were incredibly delicious. I was also amazed by the number of sea turtles we saw.
The final snorkeling experience was wonderful, with clear water and lots of tropical fish. Even for someone like me who isn't a strong swimmer, it was enjoyable.
All the crew members were fantastic, always keeping us entertained and paying close attention to safety, for which I am very grateful.
サンドバーは砂浜ではなく膝下くらいまで浸かる浅瀬でしたが、それは事前に干潮満潮データを見て行っていたので、それはそれなりに楽しめました。みんなビーチバレーやシュノーケルの練習を行い楽しかったです。
昼食のハンバーガーもめちゃくちゃ美味しくいただきました。
ウミガメウォッチもめちゃくちゃいて驚きました。
最後のシュノーケルは水中がきれいで熱帯魚達がたくさんいました。泳ぎが苦手な私でも楽しめました。
クルーの方々全員素晴らしい方で常に楽しませていただき、安全にも十分気を配っていただき感謝です。
Please be aware that the sandbar may not be a beach depending on the season. If you are concerned about seasickness, please take motion sickness medication.
時期によってサンドバーは砂浜ではないことを十分承知の上で参加されることをお勧めします。
船酔いが心配な方は酔い止め飲んで下さい。
| Rating: | |
|---|---|
| Packages: | 選べる無料特典付き!/BBQハンバーガーランチ付きプラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/09/11 |
| Activity Date: | 2025/09/08 |
Reviewed by: kooo
We participated with two children, aged 10 and 7, and three adults. There were only two Japanese couples in our group, along with people from France, Canada, and South Korea, making it a multicultural experience. They asked if we were okay with English, and when I replied that I could understand a little, they kindly gathered the Japanese group and earnestly explained safety points while reading from their smartphones in Japanese. I was really touched by their effort!
The children, who were snorkeling for the first time, were a bit anxious at first, but just five minutes in, they were having so much fun! A sea turtle surfaced right where my daughter was, and even though the crew told us to stay back, it came closer. We ended up face to face, just 20 centimeters apart, which was an incredible experience. We also saw a couple of turtles, and the underwater world was truly moving; it was such a wonderful place.
I thought that if you go to Hawaii, you really shouldn't miss this. I will definitely use this service again next time. Thank you very much!
子供10歳、7歳と大人3人で参加しました。
日本人グループは私たちとご夫婦の二組のみ。フランスやカナダ、韓国と多国籍の方々も居ました。
英語大丈夫?と聞いてくれて、私が少しだけ、と答えると、日本人グループを集めて安全のこと中心にポイントをスマホの日本語を読みながら優しく一生懸命話してくれました。その気持ちが嬉しかったです!
シュノーケル初めての子どもたちも不安がっていましたが、開始5分後には楽しい!と夢中に。海亀が海面に出るタイミングがちょうど娘のいる所で、(離れて!とcrewたちがいうものの近づいてきてしまいました)顔と顔が至近距離!20センチのところで目が合って大迫力だったとのこと。夫婦亀も見れて海の中は感動、ホントに素敵な世界でした。
ハワイに行ったらやらなきゃ損だなと思いました。次回も利用します。ありがとうございました。
All instructions are in English. It's reassuring to understand English. If you use Google Translate and mimic the gestures of the participants, you'll be fine. If you're feeling anxious, it's better t
全てインストラクションは英語。英語はわかったほうが安心。Google翻訳等使えば身ぶり手ぶりと参加者の真似をすれば大丈夫。不安な方は事前にcrewに「English no」と正直に伝えたほうが良い。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2025/09/11 |
| Activity Date: | 2025/09/09 |
Reviewed by: comeca
Since the time of participation was close to high tide, the depth was nearly 70 centimeters, but I had researched beforehand and was satisfied, so it was not a problem. On the contrary, I would like to visit again during low tide.
Even though it was high tide, we went out to sea, so the area around the sandbar was deep. I was able to take photos where the color of the sea was distinctly different.
The honu also came close to the boat! The bright staff allowed us to enjoy activities like snorkeling and stand-up paddleboarding!
参加日の時間帯は満潮に近かったため、腰 70センチ近くの深さはありましたが、事前に調べて納得した上で参加したので問題ありませんでした。逆に浅瀬の時にまた訪問してみたいと思いました。
満潮といえ、沖に出ていますので、サンドバーの周りは深い海。海の色がくっきり違う写真が撮れました。
ホヌも船の近くまで来てくれました!
明るいスタッフ、シュノーケルとsupなどのアクティビティを楽しむことができました!
A bath towel is essential! There is only one restroom on board, but since the number of ticket holders is not too high, there was no waiting time. I think it's a good idea to check the high tide times
バスタオルは必須!船内にはトイレが一つですが乗車券人数がすごく多くないので待ち時間は発生していませんでした。申し込む前に満潮の時間は事前に確認が良いと思います!
Aloha! Thank you very much for participating in the Captain Bruce's Paradise of the Sea tour. We look forward to seeing you again in Paradise of the Sea, along with the sea turtles. A hui hou!
アロハ!キャプテンブルース天国の海ツアーにご参加頂き本当にありがとうございました。
天国の海でまたお会いできる日をウミガメともにお待ちしております。A hui hou!
| Rating: | |
|---|---|
| Packages: | 2便 |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/09/10 |
| Activity Date: | 2025/09/04 |
Reviewed by: Hiro-Hiroko
The explanation for snorkeling was easy to understand, and all the staff were friendly. The guide showed us a sea urchin that he picked up while free diving and helped us find sea turtles. There were some waves, which made it a bit challenging, but it was great to meet the sea turtles.
シュノーケリングの説明はわかりやすい英語で、スタッフは皆親切です。
ガイドさんはウニを素潜りで拾い見せてくれたり、ウミガメを探して位置を教えてくれました。
波があり少し苦戦しましたが、ウミガメに会えてとても良かったです。
After snorkeling, it gets chilly when you get back on the boat, so it would be good to have something to wear in addition to a towel. The boat rocked, but I had taken motion sickness medication before
シュノーケリング後に船に上がると冷えるので、タオルの他に羽織るものがあったら良いです。
船は揺れましたが、酔い止めを事前に飲んだら全く影響がなかったです。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/09/10 |
| Activity Date: | 2025/09/06 |
Reviewed by: けい
With a crew of six, including Japanese staff, we set sail on a new boat with a capacity of about 40 people, under clear skies and gentle winds—perfect weather. After about an hour without spotting any dolphins, we received news of a dolphin sighting from another boat. We rushed to the spot and found the dolphins, and with the signal "GOGO," we took turns jumping into the sea. We were able to see a pod of five dolphins swimming together! After returning to the boat and moving a bit further, we encountered a large group of dolphins! With the second "GOGO" signal, we dove in again. Amazingly, more than ten dolphins swam close to us, including a baby dolphin! Everyone was able to swim with the dolphins. After that, we snorkeled in shallow waters. My wife and I had to retreat to the boat early due to seasickness. I wish we had taken motion sickness medication beforehand. Other guests were also feeling unwell, so it's essential to prepare for seasickness. Thank you to Ryuichi and all the crew for an incredible experience! Mahalo!
日本人のクルーも含めて6名?のスタッフと、快晴かつ風も弱い、最高の天気の中、40名?定員の新しい船で出航。1時間ほどイルカが見つからない中、仲間の船からイルカ目撃の知らせ。スポットへ急ぎイルカを発見、GOGOの合図で順々に海へ飛び込む。5頭のイルカが群れで泳いでいる所を見ることができました!1度船に戻り少し走ると、たくさんのイルカの群れが!GOGOの合図で2度目のダイブ。なんと10頭以上のイルカが次々に近くを泳いでくれて、こどものイルカまで!全員がイルカと泳ぐことができました。その後は浅瀬でシュノーケル。私と妻は船酔いで早めに船上へ退散。酔い止めを飲んでおけばよかった。他のお客さんもAlohaしてる方がいたので、船酔い対策は必須ですね。Ryuichiさんはじめ、クルーの皆さん最高の体験をありがとうございました!Mahalo!
If you get seasick or feel nauseous from snorkeling, make sure to bring motion sickness medication! It can be painful if the life jacket rubs against you, so having a rash guard is a good idea.
船酔い&シュノーケル酔いで気持ち悪くなるので、酔い止めは必ず持って行きましょう!
ライフジャケットが擦れると痛いので、ラッシュガードがあると良いです。
Aloha! Kei. Thank you for participating in the dolphin school. We also appreciate the wonderful photos and the five-star rating. It must have felt like "swimming with dolphins" to have over ten dolphins come close to you. You were very lucky!! Thank you for your comments about our Japanese guide, Ruichi. Please do come back and re-enroll when you visit Hawaii again, and make sure to prepare for seasickness as well. Mahalo nui and a hui hou!
アロハ! けいさま。イルカの学校に参加していただき、ありがとうございました。素敵な写真と五つ星評価にも感謝いたします。10頭以上のイルカが間近に来てきれたとは、まさに"イルカと泳いだ"感覚だったのではないでしょうか。とてもラッキーでしたね!! 日本語ガイドのRuichiに関するコメントもありがとうございます。ぜひまた、ハワイにいらっしゃる際には酔い止め対策もして再入学してくださいね。Mahalo nui and a hui hou!
| Rating: | |
|---|---|
| Packages: | 【10月参加限定/2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/09/09 |
| Activity Date: | 2025/09/07 |
Reviewed by: 仲良しファミリー
I was expecting the sandbar to be on the beach, but the water level was higher than I thought. However, the water was clear. The staff were very friendly and took photos for us.
We were able to see manta rays and sea turtles, which was amazing.
The hamburger for lunch was delicious.
The snorkeling wasn't great at first because the water clarity wasn't very good, making it hard to find fish, but by the time I got used to it, I was able to see plenty of tropical fish.
After snorkeling, there were warm drinks available, and I enjoyed some cocoa.
Above all, the staff were fantastic, and I had a great time. Thank you!
サンドバーは砂浜の上に立てるのを期待していたが思っていたより水位があった。でも水は綺麗だった。スタッフの人もいろいろと声をかけてくれて写真も撮ってくれた。
マンタも海亀も見ることが出来て最高。
ランチのハンバーガーが美味しかった。
シュノーケリングは海の透明度があまり良くなく最初は魚を探すのが大変だったけれど、慣れた頃には熱帯魚をいっぱい見られました。
シュノーケリング終了後は温かい飲み物の用意が有りココアでほっこり。
なんといってもスタッフの皆様が最高でとても楽しめました。ありがとうございました。
It's best to be fully prepared with sunscreen. It's definitely a good idea to have a jacket since it can be cold on the shuttle bus.
日焼け止め対策は万全にした方がいいです。
送迎のバスの中は寒いので上着は絶対あった方がいいです
| Rating: | |
|---|---|
| Packages: | 選べる無料特典付き!/BBQハンバーガーランチ付きプラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/09/09 |
| Activity Date: | 2025/09/05 |
Reviewed by: ルイルイ
I was a bit anxious about whether I would really get to see sea turtles, but I was thrilled to see several of them up close. The staff also entered the water and would point out where the turtles were when they found them. However, the clarity of the water itself isn't that great, so while you can see the turtles up close if they are near, it's hard to see them well if they are a bit farther away. In fact, it's better to take off the mask they provide and see the turtles with your bare eyes as they come up to the surface multiple times. It's moving to see their adorable faces at the same eye level underwater!
Also, from the boat, you can enjoy views of the streets of Waikiki, Diamond Head, and people surfing, showcasing the quintessential Hawaii scenery. It was a lot of fun, combining a bit of cruising as well.
本当にウミガメに会えるのか少し不安もありましたが、何匹も間近に見ることができて感激しました。
スタッフさんも海の中に入り、ウミガメを見つけるとどこにいるかを教えてくれます。
ただ海自体の透明度はそれほどないため、水中でもウミガメが近くにいれば見えますが、少し離れるとよく見ることはできません。むしろ水面に何度も顔を出すウミガメを、貸し出ししてくれるマスクを外して裸眼で見る方がよく見れます。愛らしい顔を海の中で同じ目線で見られて感動します!
また、船上からはワイキキの街並みやダイヤモンドヘッド、サーフィンを楽しんでいる人々など、ザ・ハワイといった景観も充分見ることができ、ちょっとしたクルージングも兼ねてとても楽しめました。
I took motion sickness medication in advance, so I'm not sure if that’s why, but I was able to enjoy the experience without feeling sick at all. The staff informed us beforehand that those who are pro
事前に酔い止めを服用したからなのかわかりませんが、全く酔うことなく楽しめました。スタッフさんが、酔いやすい人は後ろの席に座るとよいと事前に教えてくれるため、酔いやすい方は後方に座るのも良いと思います。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/09/09 |
| Activity Date: | 2025/09/07 |
Reviewed by: ゆうちゃん
During my long-awaited trip to Hawaii, I wanted to try snorkeling at Hanauma Bay even as a solo traveler in my 60s, so I signed up for a tour. As many have shared in their experiences, Chieko and Dan's hospitality was wonderful. They efficiently and kindly taught us how to put on the wetsuits and how to use the equipment and fins, making it easy for beginners to enjoy. I was worried about whether I could keep up at my age, but Chieko frequently checked in with me, asking, "Are you okay?" while guiding me along. I was thrilled to swim alongside sea turtles for quite a long time. I also got to meet a sleeping seal.
Thank you so much, Chieko and Dan. Please continue this tour for everyone and stay healthy!
久しぶりのハワイで、60代の一人旅でもハナウマ湾のシュノーケリングに挑戦したくて、ツアーに申し込みました。体験談で皆さんが書いていますが、ちえこさんとダンさんのホスピタリティが素晴らしく、ウエットスーツの着方から用具・フィンの付け方などテキパキと丁寧に教えていただき、初心者でも安心して楽しめました。高齢の私がついていけるか心配でしたが、ちえこさんが、時々「大丈夫?」と確認しながら手を引いて誘導してくださいました。ウミガメとかなり長い間一緒に泳げて感激しました。寝ているあざらし君にも会えました。
ちえこさん、ダンさん、ほんとにありがとうございました。これからもどうぞお元気で、皆さんのためにこのツアーを続けてくださいね。
I was worried that a wetsuit would be hot in the middle of summer, but that was not the case at all. I thought it was necessary to avoid injuries.
真夏はウエットスーツは暑いかと心配しましたが、そんなことはまったくなく、ケガをしないためにも必要だと思いました。
Thank you for choosing our tour among many options. It seems you were very lucky to enjoy both sea turtles and seals this time. We are also very happy that you were able to fully enjoy snorkeling with safety as our top priority. If you have the opportunity to come to Hawaii again, please join us for another tour. We welcome repeat customers with open arms! Please take care of yourself, and we look forward to seeing you again. Thank you. Mahalo!!
この度は数あるツアーの中から弊社のツアーにお越しいただき、ありがとうございました。今回は海亀&アザラシとダブルで楽しんでいただけたようで、とてもラッキーなお客様でしたね。安全第一でシュノーケリングを満喫していただけて、私達もとても嬉しいです。またハワイに来る機会がありましたら、ぜひツアーに来てくださいね。リピート大歓迎です!!お体に気をつけて、またお会いできます事を楽しみにお待ちしております。ありがとうございました。Mahalo!!
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/09/09 |
| Activity Date: | 2025/09/04 |
Reviewed by: Good Entertainment
This half-day Sandbar excursion was awesome. The entire crew was TOP-NOTCH. They made sure everyone had a good understanding of the Do's & Don'ts, with a great emphasis on safety. The provided meal was very good, and to our surprise the live entertainment was perfect for the cruise. The package included numerous activities, which included snorkeling, kayaking, sup's and much more. Great experience for a great price. THANKS TO ALL...
Aloha Good Entertainment
Thank you so much for your wonderful 5-star review! 🌟
We’re delighted to hear that you enjoyed the Sandbar experience, from the safety briefing to the activities, meal, and live entertainment.
Our crew will be very happy to know that their efforts made your experience memorable.
We truly appreciate your kind words and look forward to welcoming you back on board for another great adventure!
Mahalo,
Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/09/09 |
| Activity Date: | 2025/09/06 |
Reviewed by: なぎさ
After signing the waiver at the meeting point, we boarded a larger boat. We were given fins and goggles there. The size of the fins can be adjusted after trying them on! It takes about 15 minutes to reach the spot where we can see sea turtles. The boat sways a bit, so if you're prone to seasickness, it might be a good idea to have some motion sickness medication...! Once we started swimming, we were able to see the sea turtles! They were very large, and I was surprised! The guide was also very kind, and even though I didn't understand English, I had a great time! I definitely want to participate again!
集合場所で誓約書にサインして大きめの船に乗船。そこでフィンやゴーグルを渡されます。フィンのサイズは試着した後、サイズ変更可能です!ウミガメが見られるスポットまでは15分程度。少し揺れるので船酔いが気になる人は酔い止めがあった方が良いかもです…!泳ぎ始めるとウミガメの姿も見られました!とても大きくてびっくりしました!
ガイドの方もとても親切で、英語が分からなくても楽しかったです!またぜひ参加したいと思います!
I think it would be convenient to have Google Translate since all the explanations from the guide are in English!
ガイドの方の説明が全て英語なのでGoogle翻訳があると便利だと思います!
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/09/08 |
| Activity Date: | 2025/09/06 |
Reviewed by: よっしー
I'm really glad I participated in this tour! That day, there was one Japanese participant and it was my first time in Kailua, but the female Japanese staff member kindly taught us everything from beach safety tips to how to enjoy the area, as well as how to rent and use equipment, making it easy for us to relax and fully enjoy the tour! Thank you very much! Kailua Beach and Lanikai Beach were both much clearer than Waikiki and absolutely beautiful; swimming there was a lot of fun! There were also bike rentals available, which made exploring the town convenient.
このツアーに参加して本当に良かったです!
その日は日本人1人参加&初カイルアでしたが、女性日本人のスタッフの方が最初から最後までビーチでの注意点や周辺の楽しみ方、レンタルの方法や使い方をとても丁寧に教えてくださり、リラックスしてツアーを満喫出来ました!ありがとうございました!
カイルアビーチもラニカイビーチもワイキキより透明度も高く最高に綺麗で泳ぐのもとても楽しかったです♪自転車レンタルもあり、街散策も便利でしたー
Dear Yosshi,
Thank you for participating in our tour and for taking the time to write a review. We are glad to hear that you enjoyed our tour. Please do come back and visit us when you are in Hawaii again. We look forward to seeing you.
Thank you.
Kailua Beach Adventures
Japanese Staff Team
よっしー様
この度はツアーにご参加およびレビューのご記入ありがとうございました。
弊社ツアーを楽しんで頂けたようで、私どもも嬉しく思います。
またハワイにお越しの際は是非とも遊びにいらしてください。
お待ちしております。
ありがとうございました。
カイルアビーチアドベンチャーズ
日本語スタッフ一同
| Rating: | |
|---|---|
| Packages: | オプション付きプラン(送迎付き) |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2025/09/08 |
| Activity Date: | 2025/09/06 |
Reviewed by: カメハメハ
The sea was a bit murky, but we were able to encounter sea turtles about 5-6 times. It takes about 10 minutes by boat to get there, and we snorkeled for a little over an hour. It's definitely a good idea to bring drinks, sunglasses, sunscreen, a rash guard, and motion sickness medication.
All the instructions are in English, so having a certain level of English proficiency would be reassuring. There were no other Japanese people besides us, but the crew members were very kind. Each person snorkeled, and when a turtle appeared, they would point out the direction. It felt like everyone swam to see the turtles, so I think being able to swim to some extent would enhance the experience.
Thank you to Captain Jamie, Big Mike, and Seamus!
少し海が濁っていましたが、5-6回ほどウミガメに遭遇する事ができました。
片道10分程度船で移動、1時間強シュノーケリングです。飲み物、サングラス、日焼け止め、ラッシュガード、酔い止めは絶対に持って行った方が良いです。
注意事項等全て英語となるのである程度英語力があった方が安心かと思います。
私達以外に日本人はいなかったですが、クルーの皆さんがとても親切でした。
各自シュノーケルをして、ウミガメが現れるとその方角を教えてくれます。各自泳いでカメを見に行く感じで、ある程度泳げた方が楽しめるかなと思いました。
船長のジェイミーさん、ビックマイクさん、シェイマスさんありがとうございました!
It's essential to bring drinks, sunglasses, sunscreen, rash guards, and motion sickness medication.
飲み物、サングラス、日焼け止め、ラッシュガード、酔い止めは絶対に持って行った方が良いです。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/09/08 |
| Activity Date: | 2025/09/07 |
Reviewed by: 海と太陽
We arrived at the snorkeling spot in no time after departure. Once we put on our gear and entered the water, I was amazed to see colorful fish swimming right in front of me. As I swam towards where the staff pointed, I was thrilled to see a sea turtle swimming gracefully!
All the staff were friendly and provided thorough explanations, so I felt secure participating in the tour. My elementary school-aged child also seemed very happy and enjoyed snorkeling the whole time. I would love to join again on our next trip to Hawaii.
出航からあっという間にシュノーケリングスポットに到着。装具を身に付け、海に入るとカラフルな魚が目の前を泳ぐ姿にびっくりしました。スタッフの指さす方へ泳いで行くと、ウミガメが優雅に泳いでいるのが見えて感動しました!
スタッフはみんなフレンドリーで説明も丁寧なので、安心してツアーに参加することができました。小学生の子供も嬉しそうにずっとシュノーケリングを楽しんでいました。また次のハワイでも参加させていただきたいです。
- You can enjoy not only snorkeling but also the stunning views of Waikiki and Diamond Head from the ocean!
- While docked, I experienced some seasickness. It's recommended to take precautions if nee
・シュノーケリングだけでなく、沖から見えるワイキキやダイアモンドヘッドの絶景も楽しめます!
・停泊中、船酔いは多少ありました。必要な方は対策してから乗船がおすすめです。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/09/08 |
| Activity Date: | 2025/08/25 |
Reviewed by: HK
It was my first cruise experience. I was worried about seasickness, but the duration was short, and it was not a problem at all. The sandbar was a bit shallow due to timing, but I enjoyed snorkeling and turtle watching. The staff's hospitality was great, and the BBQ hamburgers on board were especially delicious. Thank you very much.
初めてのクルーズ体験でした。船酔いを心配していましたが、時間も短く全く問題ありませんでした。サンドバーはタイミングもあるので、浅瀬という感じでしたが、シュノーケルやウミガメウオッチなど楽しめました。スタッフさんたちのもてなしも感じが良く、中でも船上BBQハンバーガーはとても美味しかったです。有難うございました。
It's a good idea to use the restroom before departure. The time spent on the boat is short, so I don't think motion sickness medication is necessary.
出発前のトイレは言っておいた方が良いです。船に揺られる時間は短いので酔い止めは不要かと思います。
| Rating: | |
|---|---|
| Packages: | 【8/1~8/23参加】BBQハンバーガーランチ付きプラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/09/08 |
| Activity Date: | 2025/08/22 |
Reviewed by: あやか
We couldn't make a reservation for Hanauma Bay, and we wanted to snorkel with a group of 13. I thought we would bring our own fins and shoes, but instead, we had to leave our shoes in a basket outside the boat and go in barefoot. We were able to borrow fins and goggles. My mother waited on the boat. In August during Obon, the sun was strong and there was no place to hide, so I think it's good to have towels or something. The wind was strong enough to blow away hats. We were the only Japanese people there, and everything was in English, so we struggled a bit, but a kind female staff member helped us in Japanese using her smartphone. I didn't realize that drinks were free after snorkeling, so the person who was informed was able to drink. There was a menu, and they made beautiful cocktails for us.
ハナウマ湾の予約が取れず、シュノーケルやりたいと13人で予約。フィンとか靴は持っていくものだと思ったら、逆に船の外のカゴに靴は置いて行って裸足で入らなきゃいけませんでした。フィンやゴーグルは借りられました。母は船の上で待ってました。8月のお盆は、日差しが強く隠れるとこがなかったのでタオルとかあると良いと思います。帽子は飛ばされるような風です。日本人は私達だけで、全部英語だったので苦労しましたが,優しい女性スタッフがスマホで日本語で教えてくれました。シュノーケル後は一杯無料ということが分からなかったので教えてもらった人は飲めました。メニューもあって綺麗なカクテルを作ってもらっていました。
The free drinks are a big plus. It seems there will be guidance after the last person goes up, so you'll need to go to the back to place your order.
ドリンク無料は大きいですね。最後の人が上がった後に案内があるみたいなので、裏の方に行って注文になります。
| Rating: | |
|---|---|
| Packages: | 通常プラン |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/09/07 |
| Activity Date: | 2025/08/15 |
Reviewed by: なお
I participated knowing that it was close to high tide, so I really enjoyed it. The sandbar is shallow enough for adults to walk. Snorkeling is a test of stamina, but it's great for those with experience. You can see a lot of sea turtles. I had fun with activities like stand-up paddleboarding, but now I have muscle soreness!
満潮近いのを承知での参加でしたので、まあ、堪能しました。サンドバーは大人がなんとか歩ける深さ。シュノーケリングは体力勝負か、経験ある人には良いです。海ガメたくさん見られます。
SUPなど楽しめましたが、筋肉痛が!
Check the tide times and make a reservation! This is essential if you're bringing small children! It gets cold after coming out of the water! You'll need bath towels and a jacket. It's great to have w
満潮干潮は確認して予約しましょう❗️小さな子供連れは絶対に❗️海上がりは寒いです❗️バスタオル、上着は必要です。暖かい飲み物用意あるのは嬉しいです❗️
Thank you for participating in the Captain Bruce's Paradise Ocean Tour the other day. We also appreciate your very useful review for those who will be joining the tour in the future. Despite any muscle soreness, we hope to see you again on the tour. We sincerely look forward to that day.
キャプテンブルース天国の海ツアーです。先日はツアーにご参加頂きましてありがとうございます。
またツアーにこれから参加される方々への大変有用なレビューありがとうございました。
筋肉痛に負けずぜひまたツアーにお越しください。その日を心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | 2便 |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/09/07 |
| Activity Date: | 2025/09/03 |
Reviewed by: のん
I went on a day when the water level was about waist-high. I enjoyed snorkeling, canoeing, and paddleboarding to my heart's content. The music on the boat created a nice atmosphere, and the donuts were delicious.
I opted for a pickup service from downtown Honolulu, but on the way there, the driver almost left me behind without confirming my name. When I tried to tell him my name, he didn't listen and closed the door on me. After a while, he opened the door again, saying that I was indeed on the reservation and could get on, but that initial interaction left a very negative impression on me.
腰くらいの水位の日に行きました。
シュノーケリング、カヌー、ボードなど時間いっぱい思い思い楽しみました。
船内ミュージックも雰囲気良く、ドーナツも美味しかったです。
ホノルル市内から送迎をオプションで付けましたが、行きの際、ドライバーの方から名前の確認もされずに置いていかれそうになり、名前を伝えようとしても聞いてもらえずドアを閉められました。
しばらくしてやっぱり予約されてたから乗ってくれとドアを開けられ無事に乗れましたが、その時の対応だけとても印象悪くマイナスでした。
After coming out of the sea, your body gets cold, so it's essential to have a change of clothes or something to wear over.
海から上がると身体が冷えるので、着替えや羽織るもの必須です。
Dear Non,
Thank you very much for using our tour service. We are all very pleased to hear that you enjoyed activities such as snorkeling and canoeing, as well as the music on board.
We sincerely apologize for the inconvenience caused during the hotel pickup when there was no name confirmation from the driver. We appreciate your feedback and will take care to ensure that this does not happen again in the future.
We look forward to serving you again.
P.S. Thank you for sharing the wonderful photos.
KBOS/TEAM
のん様
この度は弊社ツアーをご利用いただき誠にありがとうございました。シュノーケリングやカヌーなどのアクティビティや船内ミュージックを楽しんで頂けたことスタッフ一同大変嬉しく思います。
ホテル送迎の際、ドライバーからの名前確認等なく、不快な思いをさせてしまったこと大変申し訳ございませんでした。ご意見いただき感謝しております。今後このような事がないよう気をつけてまいります。
またのご利用をお待ち申し上げております。
PS 素敵なお写真を共有頂きありがとうございました。
KBOS/TEAM
| Rating: | |
|---|---|
| Packages: | 午前プラン |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/09/07 |
| Activity Date: | 2025/08/12 |
Reviewed by: キムチ
The banana boat can hold six people, and while it goes fast, it's not so fast that you'll be thrown off, so you can enjoy it with peace of mind.
We happened to see a lot of honu (sea turtles), so we were able to see them up close. They said we were lucky, so it might be rare to see them.
Other activities (like canoeing) may have limited availability, so you might need to wait your turn.
However, since we had plenty of time, there was no need to rush.
バナナボートは6人乗りで、スピードは速いけど振り落とされるような速さではないので、安心して楽しめる。
たまたまホヌがいっぱいいたので、近くで見ることが出来た。
運がいいと言っていたので、中々見ることが出来ないのかも?
他のアクティビティ(カヌーなど)は、数に限りがあるので、順番待ちする必要があるかもしれません。
ただ時間に余裕があったので、そんなに焦る必要はない。
Shoes that can be used underwater
水中で使える靴
Dear Kimchi,
Thank you for your review. We are glad to hear that you enjoyed the banana boat.
We hope that your experience with Honu becomes a wonderful memory for you. While there may be some limitations on activities, we will do our best to minimize any waiting time.
We look forward to your next visit.
Mahalo,
Team KBOS
キムチさん
レビューを頂きありがとうございました。バナナボートを楽しんでいただけてうれしく思います。
ホヌとの出会いがキムチさんの素敵な思い出になりますようスタッフ一同願っております。
アクティビティには限りはございますがなるべくお待ちいただかないよう配慮させて頂きます。
またのご利用をお待ち申し上げております。
Mahalo,
Team KBOS
| Rating: | |
|---|---|
| Packages: | 午前プラン(バナナボートまたはバンパーチューブ付き) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/09/07 |
| Activity Date: | 2025/09/05 |
Reviewed by: 旅行好き!
Two first-time participants.
The staff on board were very friendly, and we had a great time.
There were some changes from last time, and it was meaningful to participate!
初参加2名。
船中のスタッフは、とってもフレンドリーで楽しく過ごせました。
前回と少しずつ変化していてそれなりに参加することに意義あり!でした。
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/09/07 |
| Activity Date: | 2025/08/12 |
Tips and suggestions
Reply from activity provider
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Aloha! Thank you for participating with your family at Dolphin Middle School. I'm glad to hear that you encountered dolphins three times on the day of the tour. However, I sincerely apologize for the long wait during the morning pickup, which may have caused you anxiety. We have shared your experience internally and are working on improvements to ensure more reliable pickups. Also, thank you for your valuable feedback regarding the photo package. Please do come back and visit us with your family when you're in Hawaii again. Mahalo nui and a hui hou!
アロハ! らららさま。イルカ中学にご家族で参加していただき、ありがとうございました。ツアー当日にはイルカと3回出会えたとお聞きし嬉しく思います。しかしながら、朝のピックアップ時に長い時間をお待たせし、不安な思いをさせてしまい大変申し訳ございませんでした。当日のことは社内にて共有し、より確実なピックアップをすべく改善しております。また、フォトパッケージに関する貴重なご意見もありがとうございます。ぜひまた、ハワイにいらっしゃる際にはご家族で遊びに来てください。Mahalo nui and a hui hou!