Reviewed by: ghisallo
The explanation from the pilot was unhelpful. I was told to take the controls, so I grabbed the yoke, but I was cautioned not to grip it too tightly to avoid conflict. When I tried to level the plane, I was met with opposing inputs. The experience of piloting was not enjoyable at all; I was just resting my hands on the controls. Ultimately, I was told that if I kept turning left, I would be reprimanded. I wasn't actually steering; I was just resting my hands, which is why it kept turning left. The inability to assess the situation and the poor explanations were frustrating. I was also instructed to enjoy myself more. I am enjoying myself, but please do not dictate people's emotions.
I fully understand that beginners cannot be entrusted with the controls. However, if you are promoting an experience of piloting, this approach is inappropriate.
The information I received from the driver prior to the experience was completely different. There was no explanation on how to read the instruments. There was a brief explanation on the ground, but that was it.
I understand that communicating with air traffic control can be challenging. However, it is part of the job, and failing to satisfy customers is second-rate. What do you mean by "enjoy it more" when you are so brusque?
The conversation with K, who was assigned today, was the most enjoyable part. The pilot only used technical jargon and showed no willingness to provide clear explanations. I have hundreds of hours of experience with Japan's national license, as an examiner, and in drone training.
You must assess what kind of people come for the experience and provide explanations tailored to each individual. Giving the same brusque explanation to everyone is meaningless.
If I had known the level of the participants, I could have skipped basic explanations like pitch, roll, and yaw, and focused on more important details.
There was a lack of communication between the driver and the pilot. I was instructed not to use yaw, but that is a separate issue altogether.
K later supplemented all the difficult terms. He shared many stories from wartime and emphasized the importance of passing knowledge to the next generation. Without K, I would have wanted a full refund for the experience.
In the car on the way back, the woman in the passenger seat didn't say a word; I wondered what she was there for.
Thank you very much, K and the driver, for your help.
パイロットの説明が不親切。
操縦しろと言うから舵を握る、舵を握れば、喧嘩しないように強く握るな。
水平にしようと舵をきると当て舵をされる。
操縦は全く面白くありませんでした。ただ舵に手を添えているだけ。最終的に左にずっと舵をきっていると注意される。
舵をきっているのではなく、手をそえているだけだから左に曲がっていくだけです。
状況判断も出来ず、説明が下手くそ。
もっと楽しめと指図もされました。
楽しんでいます。人の感情を指示しないでください。
初心者に舵をまかせられないのは重々承知の上です。しかし、体験操縦を謳い文句にしているのであれば、このようなやり方は不適切です。
事前に送り迎えのドライバーに聞いていた内容とは全く異なります。
計器の見方も全く説明なし。地上ではさわり程度に説明がありましたが。
管制官との連絡が大変なのは分かります。しかし、仕事なので、客を満足させられないのは二流、三流です。ぶっきらぼうなくせに何がもっと楽しめだ。
本日から配属になったKさんとの会話が一番楽しかったです。パイロットは、専門用語ばかりを口にし、分かりやすい説明をする気もなし。こちらは日本の国家ライセンス、終了審査員、ドローンの講習を何百時間も行っています。
体験に来た方がどのような人なのかを確認し、それぞれの人に応じた説明をしなければなりません。ぶっきらぼうな同じ説明を万人にしても意味は無し。
体験に来た方のレベルを聞いておけば、pitch、roll、yawなどの基本的な説明を省きもっと重要な説明が出来たと思います。
ドライバーの方とパイロットのコミュニケーション不足です。yawは使わないなどと指示していましたが、そもそもそれ以前の問題です。
Kさんは難しい単語を後から全て補足してくれました。戦争の時の話、次の世代に受け継がなければならないことをたくさん教えてくださいました。Kさんがいなければ、体験費用を全額返金願いたいところです。
帰りの車の中で助手席に乗った女性、一言も話さず、何のために乗っているのか。
Kさん、ドライバーの方本当にお世話になりました。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 60分プラン<1~3名様/約60分×1フライト/東海岸or西海岸いずれか> |
| Attended as: | Solo Travelers |
| Posted on: | 2024/07/09 |
| Activity Date: | 2024/07/08 |
Reviewed by: Elena Li
This zip line course is the real deal! Not only they have 8 individual zip lines, but each has it's character and unique feature. We really loved to do different tricks, and also enjoyed some very long zip lines that we haven't experienced anywhere else.
Guides were fun and very helpful, and had 'super human' abilities whenever someone was stuck on a line.
We will definitely come again next time we are visiting the island!
| Rating: | |
|---|---|
| Packages: | Zipline Adventure |
| Attended as: | Families with Young Children |
| Posted on: | 2024/07/08 |
| Activity Date: | 2024/06/12 |
Reviewed by: Sarah G
Fantastic tour of an amazing place. You see lots of incredible scenery and see where tons of your favorite movies were filmed. The tour is a good balance of learning about the ranch and having a great time driving the side by sides.
They definitely prioritize safety and make sure everyone is doing what they should be in order to have a good time.
You will get dirty from driving on the dusty roads. If you wear contacts be sure to use the goggles they provide to keep the dust out of your eyes.
They also provide a bandana which helps keep the dust our of your mouth/nose.
| Rating: | |
|---|---|
| Packages: | ATV Group Package: Driver + Adult Passenger |
| Attended as: | Couples |
| Posted on: | 2024/07/08 |
| Activity Date: | 2024/07/02 |
Reviewed by: Debbie B
Great activity for those who want to get the opportunity to swim in a waterfall. The hike to the waterfalls was relatively short although somewhat slippery at times. We had hiking shoes which I would definitely recommend. Folker our guide did a great job of explaining the culture and plants around us as we hiked, as well as giving us tidbits to keep us safe along the way. It was an incredible few hours and one we will surely remember.
| Rating: | |
|---|---|
| Packages: | Hiking Tour & Private Waterfall Swim |
| Attended as: | Families |
| Posted on: | 2024/07/08 |
| Activity Date: | 2024/07/03 |
Reviewed by: Noah
Yoshi was a fantastic guide that provided us with such a memorable experience. He supplied us with coats and blankets and snacks so that we were comfortable. He also showed us constellations and stars through his telescope. If you are fascinated by the stars you will never forget this experience. Must try!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2024/07/07 |
| Activity Date: | 2024/07/04 |
Reviewed by: ノブ
Last year, I was able to enjoy a horseback riding course that featured scenery from movie filming locations, and I was looking forward to it again this year. However, this year, it ended up being just a two-hour ride along a mountain path, which was disappointing. The people in my riding group were similarly frustrated and said they didn't want to participate again. Is it the instructor who decides the course? Was it just bad luck this year? If possible, please let me know.
昨年は、映画ロケ地の景色も楽しめるコースを乗馬することができ、今年も楽しみに申込したところ、今年は山道を、ひたすら2時間乗馬するだけで終わってしまいガッカリでした。一緒に乗馬したグループの人達も同様に不満を爆発しており、2度と参加したくないと言っていました。コースを決めるのは、インストラクターが決めるのですか。今年は運が悪かっただけなのですか。よかったら教えてください。
| Rating: | |
|---|---|
| Packages: | 映画ロケ地+山+海コース<2時間/送迎付き> |
| Attended as: | Couples |
| Posted on: | 2024/07/07 |
| Activity Date: | 2024/07/01 |
Reviewed by: Ray
It was an awesome experience and I loved the sight seeing and seeing Hawaii from a totally different view. The co-pilot was very helpful and the staff were very kind and treated us very well and respectfully while offering many things. I enjoyed very much! Thank you for the amazing experience, I will hope to do again in the future.
| Rating: | |
|---|---|
| Packages: | Group Introductory Flight (1 Student Pilot & 2 Guest Passengers) |
| Attended as: | Families |
| Posted on: | 2024/07/07 |
| Activity Date: | 2024/06/12 |
Reviewed by: ab3
I was worried because it was stated that English was required, but there was no problem as they communicated in easy-to-understand English words.
Diving while enjoying the wonderful scenery was the best, and it will definitely be an unforgettable experience.
I think the shuttle service from around Waikiki makes it easy to use.
英語が必須と記載があったので心配だったのですが、わかりやすい英単語で貝和してくれたので問題ありませんでした。
素晴らしい景色を眺めながらのダイビングは最高で、忘れられない体験になることは間違いないです。
ワイキキ周辺からの送迎もあるので利用しやすいと思います。
| Rating: | |
|---|---|
| Packages: | 選べる無料特典付き!/基本プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2024/07/07 |
| Activity Date: | 2024/06/16 |
Reviewed by: Jen Bennett
Amazing guides, beautiful scenery and A lot of fun zipping around on the ATVs. Learnt a lot and made special memories.
| Rating: | |
|---|---|
| Packages: | 2-hour ATV Tour [Morning Package] |
| Attended as: | Families |
| Posted on: | 2024/07/07 |
| Activity Date: | 2024/07/05 |
Reviewed by: K&S
Russ was an excellent tour guide. Informative and humorous. Nice 1/2 day tour of Lana’i. Hulopoe Beach was disappointing but just luck of the draw.Four Seasons was nice to visit.
| Rating: | |
|---|---|
| Packages: | Maui to Lanai Ferry & Lanai Half Day Tour |
| Attended as: | Couples |
| Posted on: | 2024/07/07 |
| Activity Date: | 2024/07/05 |
Reviewed by: パピ
The weather was nice and the scenery was amazing. I thought we would be able to run around more freely, but we had to ride in a line. Since there were two couples sharing one vehicle, it would have been better to sign up separately and have one vehicle for each couple. The dust at the back of the line was quite intense, so wearing clothes that can get dirty is a must. The distance we traveled was sufficient.
天気も良く景色は最高でした。もっと自由に走り回れるのかと思っていましたが、隊列を組んでの走行でした。二人カップル二組で一台だったので、申し込みを分けて二人で一台にすれば良かったです。隊列の後ろの方は砂ぼこりが凄いので、汚れて良い服装は必須ですね。走行距離は充分でした。
| Rating: | |
|---|---|
| Packages: | 送迎付き/午前開始ツアー |
| Attended as: | Friends |
| Posted on: | 2024/07/07 |
| Activity Date: | 2024/06/15 |
Reviewed by: かずちゃん
The long journey from the hotel to Haleakalā was enjoyable with breaks along the way. We were introduced to various types of poke at Foodland, which we enjoyed after the tour at the hotel. Upon arriving at Haleakalā, I was excited by the magnificent scenery. They set up special seating for us to watch the sunset, and the colors of the sky changed beautifully to orange, blue, and green. I can still remember the gradient of the sky while waiting for the stars to appear as night fell. After a while, the starry sky was breathtaking—so many stars! I was amazed by the stunning view and was moved when they taught us about various constellations using a telescope. It was a great time to see the Southern Cross in the night sky, and capturing photos with the stars was also an emotional experience. I'm creating a memory album. My husband and I have been to Hawaii many times, but this was the first time with someone who was visiting Hawaii for the first time, and they were truly moved. Thank you, Mr. Yamauchi. I will visit Maui again!
滞在ホテルからハレヤカラ山までの長い道のり 休憩入れて楽しく到着
途中フードランドでポキいろいろ種類紹介して頂いてツアー後ホテルで食べて美味しかった
ハレヤカラ山到着してからも壮大な景色にワクワク
特別な場所でイス設置して頂いて
夕日を見て空の色が変わりオレンジ ブルー グリーン素敵でした
日が暮れて星空待つ間も空のグラデーション今でも思い出せます
しばらく待っての星空 こんなに星☆あるの?とビックリの満天の星 天体望遠鏡でいろいろな星座教えて頂いて感動でした 滞在時期 南十字星が見えるグッドタイミング 夜空で星との撮影も感動
思い出のアルバム作成しています
夫とは何度もハワイに行ってますが
今回初めてハワイに行く方と一緒だったので本当に感動されていました
Yamauchiさんありがとうございました
またマウイ島行きます☆
| Rating: | |
|---|---|
| Packages: | 混載プラン<2名以上> |
| Attended as: | Couples |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/06/10 |
Reviewed by: D Rock
Had a fantastic time on the tour. Great guides! ATV part had beautiful views, drove through mud stopped and saw the waterfall for pictures. Walked down to the falls to swim, jumped in the water from the small cliff, the water was a perfect. Had snacks at the falls.
| Rating: | |
|---|---|
| Packages: | Solo Rider ATV Package (Driver Only) |
| Attended as: | Families |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/06/15 |
Reviewed by: Kara
what a better way to end an early early am hike then with a delicious sweet treat! best tour pairing ever
| Rating: | |
|---|---|
| Packages: | Diamond Head Sunrise Hike & Leonard's Bakery Malasada |
| Attended as: | Families |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/04/12 |
Reviewed by: Kara
The crowds dont lie! Our family loved this experience as you get the ATV thrill alongside the experience of the ranch!
| Rating: | |
|---|---|
| Packages: | 2-hour ATV Tour [Afternoon Package] |
| Attended as: | Families |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/04/05 |
Reviewed by: Kara
A thrilling experience, the swim at the end topped the whole tour off!
| Rating: | |
|---|---|
| Packages: | Zipline & Waterfall Swim Adventure |
| Attended as: | Couples |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/04/04 |
Reviewed by: Kara
Kauai is gorgeous, no wonder they get the garden island nickname, so much greenery during this tour!
| Rating: | |
|---|---|
| Packages: | TERYX ATV Group Package: Driver + Adult Passenger |
| Attended as: | Families |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/04/03 |
Reviewed by: Kara
Beautiful weather, beautiful morning, beautiful event all around, we have done before and will do next time were back again!
| Rating: | |
|---|---|
| Packages: | Haleakala Sunrise Bike Tour |
| Attended as: | Couples |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/04/02 |
Reviewed by: Adam Simonji
Giggles and Bobo were amazing and the trip was super fun. Totally recommend if you love off-roading and adventure! The trip was the perfect amount of time and everyone was so nice and friendly.
| Rating: | |
|---|---|
| Packages: | 3-Hour ATV Group Ride Package (Seats 2 to 4 participants) |
| Attended as: | Couples |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/06/14 |
Reviewed by: Rachel Loria
The ride and the guides were great. The land has amazing views that our pictures don’t do it justice. Only thing that we either missed or wasn’t made aware to us was that if you have the last ride booked, you must shop at the gift store before hand. We were going to wait so items didn’t get dirty. The store was closed when we returned and we could not buy souvenirs as we planned to. It also rained during our ride (part of the experience - still had a great time) and we (13 people in my family in our group that day) probably would have all bought dry shirts/sweatshirts for the Uber ride back to our hotel. They do tell you to bring a change of clothes but we planned on buying shirts. Also, you can’t order online and pay to ship any souvenirs which we would have done if available.
| Rating: | |
|---|---|
| Packages: | 2-hour ATV Tour [Afternoon Package] |
| Attended as: | Families |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/06/12 |
Reviewed by: Maxine
What an incredible ranch!
We were picked up from Waikiki and taken in to Kualoa Ranch - this was great because we wouldn't have been able to do the tour otherwise.
The site of the ranch is incredible. Breath taking! Stunning mountains on one side, blue ocean on the other.
We were met off the bus and given all the info we'd need.
Our 'Jungle Expedition' tour guide was fantastic.
He gave us lots of information, picked some Mountain Apples along the way and generally added to the experience.
If we'd have had more time we would definitely have booked another tour.
| Rating: | |
|---|---|
| Packages: | Jurassic Jungle Expedition Tour - 90 mins [With Transportation] |
| Attended as: | Families |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/07/04 |
Reviewed by: Melanie
It was soooo much fun. Definitely we want to do it again. The tour guys were amazing too. They are so nice and polite and professional.
| Rating: | |
|---|---|
| Packages: | 2-Seater UTV Tandem Ride Package |
| Attended as: | Families |
| Posted on: | 2024/07/05 |
| Activity Date: | 2024/07/03 |
Reviewed by: まりちゃん
I was really looking forward to doing skydiving in Hawaii, something that is quite difficult to do in Japan, since I made the reservation. I was worried because it seemed like only English would be used, but everyone was kind and we managed with gestures. The skydiving experience was amazing, and the ocean and sky were beautiful. The person behind me during the tandem jump seemed very trustworthy, which made me feel safe while jumping. It was the best experience. Since it was my first time, I didn't have the opportunity to take in my surroundings at first, so if I go to Hawaii again, I plan to skydive here once more and take my time to enjoy the view.
日本ではなかなか出来ないスカイダイビングをハワイでやろうと、予約した時からとても楽しみにしていました。英語しか使えないみたいに書いてあったから心配しましたが、皆さん親切でジェスチャーでなんとかなりました。スカイダイビングですがとにかく海と空が綺麗でした。タンデムの後ろの方がすごく信頼できそうな方で安心して飛べました。最高の体験が出来ました。初めてでゆっくり周りを見る余裕が初めのうちはなかったので、次回ハワイに行くことがあったらまたここでスカイダイビングをして今度はじっくりまわりを見ようと思いました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2024/07/04 |
| Activity Date: | 2024/06/27 |
Reviewed by: Casey
We came for an adventure and left with an experience we’ll remember forever. Not only was the UTV experience so fun but we learned so many ancient Hawaiian stories, history, and culture from our tour guides who were all Hawaiian natives. The type of stuff you can’t google or find in books, but real life knowledge passed down from their ancestors that we were lucky enough to hear about. The UTVing was awesome and we saw the 7 valleys, beautiful views, and stopped at a small private waterfall, and collected some wild guava along the way which was delicious, but if you want a real Hawaiian experience it’s the people who work for the UTV tour that make the 2+ hours something you’ll remember forever. Truly amazing
| Rating: | |
|---|---|
| Packages: | Two Riders Package (1 Driver + 1 Passenger) |
| Attended as: | Couples |
| Posted on: | 2024/07/04 |
| Activity Date: | 2024/07/02 |
Reviewed by: Geoff & Elisabeth
Sunset from the summit! This is a $ splurge, at least for us, but between the quirky Hawaiian history and mythology lesson plus solid science and general kind authenticity of our guide Addison; the "you'll never see a sunset quite like this one" moment; a humbling and breathtaking view looking out at the galaxy; and the luxury of being a passenger rather than a driver, with convenient pick-up and drop-off...totally worth it. Thanks for the highlight!
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Couples |
| Posted on: | 2024/07/04 |
| Activity Date: | 2024/07/02 |
Reviewed by: ポロくん
This was the main tour of my trip to Hawaii. However, I thought I had enough time and went to Paia, which caused me to miss the meeting time for the tour. Just when I was at a loss, I received a call from our guide, Yamapi, who was able to pick me up along the way. I'm so grateful!
The sunset and starry sky from the summit were more beautiful than I could have imagined. I was surprised to even see the Southern Cross. It was a wonderful experience, thanks to Yamapi for helping me and teaching me about the stars. Thank you very much!
今回のハワイ旅行のメインのツアーでした。
ところが、時間に余裕があると思いPaiaに行ったため、ツアーの集合時間に間に合わなくなってしまったのです。途方に暮れていたところ、ガイドのヤマピーさんから連絡があって途中で拾ってもらうことができました。感謝感謝です!
山頂からの夕日と星空は想像を超えた美しさでした。南十字星まで見えたのにはビックリです。
ヤマピーさんに助けていただいたり、、星の事をいろいろ教えてもらったり、すばらしい経験でした。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 混載プラン<2名以上> |
| Attended as: | Couples |
| Posted on: | 2024/07/03 |
| Activity Date: | 2024/06/06 |
Reviewed by: ポロくん
I was overwhelmed by the majestic landscapes of Maui, and my heart was captivated by the sparkling sea and beautiful nature. Above all, the guide explained the island's history and plants in clear English, which made me feel close to Maui. It was a day filled with continuous amazement. Thank you very much!
マウイ島の雄大な地形に圧倒され、輝く海と美しい自然に心を奪われました。
何より、ガイドさんが分かりやすい英語で島の歴史や植物の事などを丁寧に教えてくれたので、マウイ島を身近に感じることができました。
感激の連続の一日でした。ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 西マウイとイアオ渓谷 |
| Attended as: | Couples |
| Posted on: | 2024/07/03 |
| Activity Date: | 2024/06/07 |
Reviewed by: ゆうこりん
A senior couple, a two-hour horseback ride! I was a bit worried if it would be okay, but I had so much fun. Before the ride, the Japanese explanatory video made everything easy to understand and put my mind at ease.
Anyway, the horses are very smart. The staff member led us confidently. The mountain paths with views of the great outdoors, the narrow trails through the grasslands, and the beautiful slopes overlooking the sea were wonderful. When it started to rain partway through, we got excited and said, "Wow, it's like a scene from a movie!" I highly recommend this for seniors.
シニア夫婦、2時間の乗馬! 大丈夫かなっと不安でしたが \(^o^)/ とっても楽しめます。乗馬前に日本語での説明映像で分かり安く安心しました。
とにかく《お馬さんがお利口です。》スタッフのお姉さんが、グイグイとリードしてくれます。大自然の山を見上げる山道・草原の細道・綺麗な海に見惚れながらの坂道ステキです。途中で雨が降ってきた事も『わあ〜シナリオ通りみたいだね』と、盛り上がりました。シニアの方々にお勧めしたいです。
| Rating: | |
|---|---|
| Packages: | 選べる無料特典付き!/映画ロケ地+山+海コース<2時間/送迎付き> |
| Attended as: | Couples |
| Posted on: | 2024/07/03 |
| Activity Date: | 2024/07/01 |
Reviewed by: Rosemary
I had an awesome time! Will do again when I’m in the area
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2024/07/03 |
| Activity Date: | 2024/07/01 |
Reviewed by: ri
I had a horseback riding experience at Kualoa Ranch!
The scenery was beautiful, and I was able to enjoy both the ocean and the mountains! It was my first time riding, and I was a bit anxious, but the staff were kind, and the horse was very well-behaved! I did end up with a bit of back pain, though, haha.
I was also happy that they asked for my preferences regarding the shuttle bus schedule! Thank you very much!
クアロアランチで乗馬体験してきました!
とても景色がよく、海と山両方楽しむことができました!
乗馬も初めてで不安でしたがスタッフさんも優しく、馬もとてもいい子でした!
ただ私は少し腰が痛くなりました、、笑
送迎バスの時間も希望を聞いていただけて嬉しかったです!ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 選べる無料特典付き!/映画ロケ地+山+海コース<2時間/送迎付き> |
| Attended as: | Families |
| Posted on: | 2024/07/03 |
| Activity Date: | 2024/06/27 |
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素晴らしいレビューをありがとうございます!!私たちは、あなたが私たちの島を気に入ってくれたことを知ってとても嬉しいです。マウイが世界的に有名な理由があります。それは本当に魔法のようで、探検するには素晴らしい場所です。あなたの幸運をお祈りします!
Thank you so much for your wonderful review!! We are so happy to learn that you loved our island. There is a reason Maui is world famous. It truly is a magical, and impressive place to explore. We wish you all the best!