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Big Island
Excellent trainers really made it a personalized experience for everyone!
I struggled with English, so there were parts I didn't understand, but I have already experienced the volcano as an option. This tour was great because I got to experience the world of ancient Hawaii, as well as Kona coffee and honey from the present-day Big Island.
英語が苦手だとわからないから部分もあるけど、火山はオプションでもう経験済。このツアーはハワイの昔、映画モアナの世界と現在のハワイ島のコナコーヒーと蜂蜜を体験出来て良かったです
English only.
英語オンリーです
Translated by OpenAI
In general, my family and I had a good experience. Dexter was a fantastic driver and tour guide.
The only thing we did not like is that we had to drop and pick-up people at the airport 3 times, I'd rather spend more time in the rainbow falls than going over and over to the airport.
Be prepare for cook weather, rain, slippery trails, etc.
Aloha and mahalo for your review!
We’re so glad to hear that you and your family had a good experience and that Dexter made a great impression as your driver and guide—he’ll be happy to hear your kind words!
We also appreciate your feedback about the multiple airport stops. We understand how this can affect the flow of the tour, and we’ll be sure to share your comments with our operations team as we continuously look for ways to improve our guest experience.
Thank you for choosing Polynesian Adventure, and we hope to welcome you back again for another island adventure!
Warmest aloha,
The Polynesian Adventure ʻOhana
This is a must-do experience while on the Big Island. Local knowledge and passion for the history and importance of this amazing valley makes this guided tour an incredible experience for all ages.
I was prepared for everything to be in English, but the speaking speed was fast and it was hard to hear due to the sound of the waves, so it was quite challenging to understand. Despite that, the crew members were very kind and listened to my broken English questions. It was an interesting experience to ride in a traditional canoe. I was also glad to see several mantas!
全て英語なのは覚悟の上でしたが、話すスピード早い&波の音でよく聞こえないので理解するのがなかなか大変でした。そんななかでも、つたない英語の質問を聞いてくれたり親切にしてくださってクルーの方はとても良い方でした。
伝統的なカヌーにも乗れて面白い体験でした。
マンタも何匹も見れて良かったです！
If you can't swim and don't understand English, I recommend a tour where you can speak Japanese. If you can swim, you'll be fine just by watching and imitating!
泳げない&英語がわからない人は日本語が話せるツアーの方をおすすめします。
泳げるなら見よう見まねでできるので、大丈夫です!
Translated by OpenAI
I didn't want to go into the ocean, but my elderly mother did, and since it was our first time in Hawaii, I wanted to see the underwater world while snorkeling. The glass-bottom boat made both of our wishes come true.
While we didn't see a wide variety of colorful corals, the water was clearer than we expected, and we were able to see quite a few fish. We even encountered dolphins! Although we only saw their fins.
The staff were cheerful and kind, and even though we hardly spoke any English, we had a great time.
海に入りたくない高齢の母と、せっかく初めてのハワイ島だからシュノーケルで海の中を見てみたい私。どちらの希望も叶えてくれたのがこのグラスボートでした。
色とりどりの珊瑚〜とまではいきませんでしたが、予想より水の透明度が高く、そこそこ魚も見られました。イルカも遭遇しましたよ！ヒレしか見えませんでしたが。
スタッフも明るく親切、英語のほとんど話せない私達でも充分楽しめました。
Translated by OpenAI
Our experience on the boat was fantastic! The vessel was clean, well-equipped, and had everything we needed for a comfortable trip. The staff was incredibly friendly and went above and beyond to make sure we had a great time. The service was exceptional—staff members were attentive, frequently checking in to offer drinks and clear dishes. Overall, it was a smooth and enjoyable experience, and I would highly recommend it!
Thanks so much for joining us and the five star review! We hope your travels have you visiting us again in the near future.
An unexpected and surprising journey of elves. We are tourists from China, attracted by the original vegetation, wild horses, and clear streams in the valley. The travelogue written upon returning to China has attracted a lot of attention from friends.
Pay attention to the weather forecast and choose sunny days for viewing.
Fun and informative! Great guides, friendly horses, gorgeous views
The drinks were delicious, and I was able to enjoy local dishes like Kalua pig, along with an impressive show. The music and the dance were all wonderful. Since I watched it at Sunset Beach, I can't forget that sunset. If I have the chance to come again, I will definitely watch it one more time.
お酒も美味しく、お料理もカルアピックなど郷土料理も堪能できら上に圧巻のショー。曲も踊りも全てが素敵でした。サンセットビーチで観れたのであの夕焼けが忘れられません。また来る機会があったら、絶対もう一回観ます。
For those celebrating birthdays or weddings, everyone from the guests will be able to offer their congratulations.
お誕生日や結婚祝いの方、ゲスト皆んなから祝福してもらえますよ。
Translated by OpenAI
immersive experience in the big island waterfalls on horseback, unbeatable!
Kona sunsets are awesome, definitely our favorite. We loved that we got a night to just take it in while enjoying the ocean and awesome eats
My family had a wonderful experience! we saw plnety of rays even my wife and son from the boat.
I was able to experience my dream submarine. I felt excited as we dove down. I wish it were a bit cheaper.
あこがれの潜水艦を体験することができました。潜っていくときはワクワクしました。もう少し安ければよいのですが。
Translated by OpenAI
Everything was perfect! The boat is virtually brand new and is spotless! The crew was amazingly friendly and competent. We were traveling with 3 generations of our family, ranging from 3 to 72 and everyone raved about how this was one of the best adventures any of us had ever experienced! You will not regret booking an adventure on the Spirit of Aloha!!!
The Captain and Crew were amazing and informative. It was such a Great Time. Would so go Again!! A Perfect Evening for it.
Aloha,
Thanks for taking the time to provide feedback about your Sunset Sail. We're so happy to read that you enjoyed the trip and the service and information provided by our crew.
We know there are a lot of ways to watch the sunset while you're on the Big Island and we're honored you chose to spend one of yours with us and that you'd consider joining us onboard another time.
Mahalo and A Hui
P.S. Thanks for posting that beautiful photo too!
On the way to the manta snorkeling point, while riding the boat and enjoying the beautiful sunset, we were able to see two whales and many sharks. I heard that sharks can only be seen about twice a year.
During snorkeling, the large mantas came so close that it felt like they were almost going to bump into us, which was very impressive!
The staff were all very kind, and having a Japanese guide on board made us feel secure. After the tour, they even sent us the videos taken with the GoPro for free. I highly recommend this tour!
マンタのシュノーケリングポイントに行く途中、美しい夕焼けを見ながら船に乗っていると、二匹のクジラ、そしてたくさんのサメを見ることができまさした。
サメは年に2回ほどしか見ることができないそうです。
シュノーケリングでは大きなマンタが何枚もぶつかりそうになるほど近い距離まで来てくれて、とても迫力がありました！
スタッフの皆さまもとても親切で、日本人ガイドさんも乗船して下さったので安心でした。
終了後にGoProで撮影した動画も無料で送って下さいました。
本当におすすめのツアーです！
If you are prone to motion sickness, it's better to take anti-nausea medication before going. Also, they checked if you were wearing a shark repellent ring, so if you have one, please do not wear it w
酔いやすい人は酔い止めを飲んで行ったほうが良いです。
また、サメよけリングを着けていないか確認されたので、持っている方は着けないで参加して下さい。
Translated by OpenAI
Great experience and insight into Waipi'o. I have hiked it many times but never went back into the valley--well worth it, especially given the circumstances. I am glad our driver has had an authentic experience with the valley; that made a big difference.
This tour was exactly what we were looking for...all details taken care of. All we had to do was get ourselves to the Kona Airprt. Our tour guide, Moana, met us at the airport in Honolulu and explained every step of the way...where and when to meet her for the next stop. All of the memorials were so special and we felt such gratitude to these soldiers who risked and gave their lives for us. The USS Missouri was especially impressive to us for its enormity and how she continues to serve our country as a representative of the great battleships that protected our country.
We especially recommend the tour if you are on another island, as they make your flight plans.
Waipio Valley was such a gorgeous find - rich with history and a unique ecological place. Highly recommend! We loved our tour guide, Seanery - so personable and knowledgeable! We were fortunate to have a smaller group in the van, which was a huge plus. :)
The road down is bumpy, but most seniors could probably handle since you mostly stay in the car.
I heard the sound of a whale for the first time. Thanks to the captain's accurate comments and the great energy of the passengers, it was a fun atmosphere, and the hour and a half flew by in no time.
クジラの鳴き声を始めて聞きました。船長さんの的確なコメントと乗客のノリの良さが相まって楽しい雰囲気の中、あっという間の1時間半でした。
マハロ -- 私たちを選んでいただき光栄です！
Mahalo -- we're honored you chose to join us!
Translated by OpenAI
Guides were great
Dolphins are clearly very well taken care of and lived
100% awesome
This was one of my favorite things we have done on the big island the guide was fun and extremely informative this is a must do for anyone visiting.
As we left the shoreline, the captain noticed several whales breaching in the distance. He asked if we wanted to go past the reef to see it and we all said yes, of course. We spent most of the 30 minutes whale watching from a distance. On our return trip, the crew still found time to pass over the reef and explain several interesting details not only about the reef but the animals the call it home. It was a great time and the crew did a great job!
Aloha,
Thanks for taking the time to review your experiences aboard the Glass Bottom Boat. We're so happy to read that you enjoyed the trip and got a chance to see the Humpbacks too!
We know there are a lot of activity providers to choose from when you're on the Big Island and we're honored you chose to join us onboard.
Mahalo and A Hui Hou
This is a luxurious tour where you can enjoy whale watching, dolphin watching, sea turtle viewing, and snorkeling all on a cruise charter. We participated as a family of six across three generations, and with two staff members accompanying us, one of whom entered the water to provide guidance and support, my 78-year-old mother, who has paralysis on her right side, was truly grateful to be able to snorkel together. After snorkeling, there was a service of tropical fruits, juice, and snacks, which I believe offers great value for the price. I especially recommend private charters for families with small children or elderly individuals.
クルーザーチャーターで、ホエールウオッチングも、イルカウオッチングも、ウミガメかざしも楽しめ、スノーケルも楽しめる贅沢なツアーです。
三世代家族6人で参加しましたが、スタッフが2人付いてくれ、1人が一緒に海に入って指導やサポートをしてくれるので、78歳で右半身に麻痺が残る母も、一緒にスノーケルできたのが本当にありがたかったです。
スノーケル後にはトロピカルフルーツやジュース、スナックのサービスもあり、お値段以上の価値があると思います。
特に小さいお子さんや高齢の方にはプライベートチャーターはお勧めです。
Private charters offer not just a luxurious experience, but also true peace of mind and freedom. If you want to make the most of your trip, I definitely recommend going private.
プライベートチャーターは、贅沢な体験という以上に、本当に安心安全で自由が利きます。せっかくの旅行を満足なものにしたいのでしたら、是非プライベートをお勧めします。
Translated by OpenAI
Loooooved it! We didnt wanna get off the boat n the crew was awesome with my kids!!!!
My husband and I and our two kids (ages 8 & 6) rode in the 4-seater and it was great fun! Driving through the mud was slippery and exciting and while we all got a bit muddy and wet the UTV protects you from most of the splash. Our favourite bit was swimming in the waterfall. There were life vests for the kids which made it easy not to worry about them. The water was cold but really refreshing and beautiful. The guides were great and helped us out of a few jams after we fishtailed off the track!
Bring a change of clothes and change of shoes for after! Putting wet socks back on is the worst.
No time to relax on this excursion. We flew to Captain Cook on a zodiac boat with little room to sit or move about. The snorkeling was OK and the guides were helpful. Everything felt rushed from the get go. This trip sure gave us a lot of chuckles when rehashing our day.
Slow down. Less passengers on the boat.
I couldn't see any dolphins, whales, or turtles, not even a shadow or a hint of their presence, and I felt no motivation to search for them. The first snorkeling spot had hardly any fish, yet we were made to swim there for a long time. The second snorkeling spot was really great, but I got cold and tired from the first spot, so I ended up spending less time at the second one, which was disappointing. The hot dog for lunch had a sickly red sausage that was surprisingly bad, and I couldn't eat it. It was the worst hot dog I've ever had; I always thought you couldn't make a hot dog taste bad no matter how you prepared it, so I was shocked. There were no pineapples. The boat was simpler than I expected and rocked a lot, making it uncomfortable to ride. I thought the quality for this price was terrible.
イルカもクジラもカメも影も形もみえず、気配さえ感じられず、なんとか探そうという気概も感じられず。一回目のシュノーケルスポットはたいして魚もいないのに長時間泳がされて、2回目のシュノーケルスポットはとてもよかったのに、一回目のシュノーケルスポットで冷えて疲れて2回目の方が短時間になってしまい物足りなかった。ランチのホットドッグが気持ち悪い赤い色のソーセージで、びっくりするほどまずく、食べられなかった。こんなにまずいホットドックはうまれて初めて、ホットドックなんてどう作ってもまずくはならないと思っていたので衝撃だった。パイナップルはなかった。船も思っていたより簡易的で揺れて乗り心地が悪かった。この値段でこの内容はひどすぎると思いました。
Dear Snorkeling Lover,
Thank you very much for participating in the Dolphin Watching & Double Snorkel tour on the Big Island the other day. We sincerely apologize for not meeting your expectations despite your visit.
We have communicated your feedback to the local crew and confirmed the situation on the day of the tour. Regarding the dolphin encounters, unfortunately, there were no dolphins spotted in the bay preferred by them near the harbor, so we moved to the first snorkeling point. Since there were no sightings reported by other tour boats afterward, we proceeded to the next point. While the Big Island is rich in wildlife, we hope you understand that there are times when encounters may not occur.
As for the snorkeling points, we selected locations considering the sea conditions and weather on the day to ensure a safe and enjoyable experience, but we regret that we could not meet your expectations. Additionally, the hot dogs provided for lunch are a local favorite made with paprika coloring, prepared as a Hawaiian local food. Unfortunately, we were unable to provide pineapple as it was sold out that day. We apologize for the crew not being able to adequately explain and apologize regarding lunch during the tour. We believe that if we could have communicated more information during the tour, you would have enjoyed it more.
We apologize again for not being able to alleviate your concerns due to the absence of a Japanese-speaking crew member. If you participate again in the future, please feel free to request Japanese support, and we will arrange for a Japanese crew member.
We will strive to provide a tour that meets your satisfaction once again. Once again, we apologize for not meeting your expectations this time.
シュノーケリング大好き様。 先日は、ハワイ島ドルフィンウォッチング&ダブルシュノーケルのツアーにご参加いただき、誠にありがとうございました。この度は、せっかくお越しいただいたにもかかわらず、ご期待に添えなかったことを心よりお詫び申し上げます。 いただいたご指摘を現地クルーに伝え、当日の状況を確認いたしました。まず、イルカの遭遇に関してですが、ハーバー近くのイルカの好む湾において、当日はイルカが見られず、最初のシュノーケルポイントに移動いたしました。その後も他のツアーボートからの目撃情報がなかったため、次のポイントに移動いたしました。ハワイ島は野生生物が豊富ですが、出会えない場合があることをご理解いただければ幸いです。 シュノーケルポイントについては、当日の海況や天候を考慮し、安全に楽しんでいただける場所を選びましたが、期待に添えなかったことを残念に思います。また、ランチで提供したホットドッグはパプリカの色素を使った地元の人気商品で、ハワイのローカルフードとしてご用意しております。 パイナップルについては、当日売り切れのためご用意できなかったとの事でした。ランチに関してツアー中にクルーがしっかりとご説明とお詫びができず、申し訳ございませんでした。お客様にツアー中に情報をお伝えできれば、より楽しんでいただけたのではと考えております。日本語を話せるクルーが不在であったため、ご不安を解消することができなかったことを重ねてお詫びします。 次回ご参加いただける際には、日本語対応のリクエストをいただければ、日本人クルーの調整を行いますので、ぜひお気軽にお知らせください。お客様に再度ご満足いただけるツアーを提供できるよう、努めてまいります。 改めて、この度はご期待に添えなかったことをお詫び申し上げます。
Translated by OpenAI
I participated in an English-only tour because the Japanese-speaking reservations were fully booked. The experience itself was impressive, as there are many similar tours in the area, and manta rays regularly approached us. The staff was also very accommodating. However, the time spent floating in the sea was quite long, and it can be tough if you don't have the stamina to hold onto the float. My wife had to retire midway. There were no unnecessary services, so it was relatively inexpensive, and it might be a good option for those looking for this kind of experience.
日本語対応の予約がいっぱいだっだので、英語オンリーのツアーに参加しました。
体験自体は周辺にたくさんの同じようなツアーがあるため、マンタが定期的に近づいてきますので迫力がありました。スタッフも対応が良かったです。
ただ、結構海に浮かんでいる時間が長いのと、浮き輪に捕まっている体力が無いと厳しいです。嫁さんは途中でリタイヤしました。
余計なサービスもないので比較的安価でしたし、このような内容を希望する人はいいかもしれません。
The boat is small, so it sways quite a bit. For those who are prone to motion sickness, taking anti-nausea medication is a must. Since all explanations and instructions are in English, I think those w
船が小さいので、結構揺れます。船酔いに弱い人は酔い止め必須です。
説明や指示が全て英語なので、英語が出来ない人は避けたほうがいいと思います。
Translated by OpenAI
