All Reviews for Baby Friendly (Ages 0-2)

Rob was an excellent pilot. Everything was well organized and went smoothly. The view was awesome. Could have stayed up there all day.

If you want to see the volcano now, there's no choice but to take a helicopter! So I made a last-minute reservation, and it was absolutely the right decision! Since I rarely ride in helicopters, that alone was a thrilling experience. The pilot's explanations are all in English, but if you have some understanding of the history of the volcano, you can grasp it somewhat; I think it's better to have a little background knowledge. I was speechless seeing how the lava flow has engulfed farms and residential areas where people live. I can only hope that the damage does not spread any further... The pilot also explained the ocean entry that started a few days ago, and we circled around the crater multiple times, allowing us to experience the heat and smell of the lava. It was a tour where I felt the immense power of nature and learned about the power of the Big Island.

今、ボルケーノを見るならヘリしかない！って事で急遽申し込みしましたがコレが大正解！普段ヘリに乗る事なんてないので、それだけでもスリリングな体験です。パイロットの説明は全て英語ですが、今までのボルケーノの歴史がある程度分かっていると何となくでも理解出来ます、少し予備知識がある方が良いかと思います。農園そして人々が暮らしている住宅地が溶岩流に飲み込まれている様子に言葉が出ませんでした。これ以上被害が広がらない事を願うばかりです…パイロットは数日前に始まったオーシャンエントリーについても説明して下さいましたし、噴火口の周りは何度も旋回して下さるので溶岩の熱、ニオイも体験出来ます。自然の大きな力を感じ、ハワイ島のパワーを知る事が出来たツアーでした。

Overall, this was as a good luau experience. The show was excellent and the food was also excellent and plenty of variety. The setting is beautiful. The open bar was very good. There was not a lot of room, however, considering they were serving over 500 people (I overheard an organizer tell a waiter it was "515 people tonight"). The seating was a bit cramped. The ancillary activities (lei making for example) was fairly limited and not too well publicized. Those were the things that made our luau in Oahu truly special and yet we weren't able to take advantage of them since the supplies were limited.

When we reached the canyon I had been most looking forward to, I was moved by the guide's thoughtful gesture of lowering his voice to let us soak in the scenery quietly. Watching the pilot from behind the cockpit made me think how wonderful it is to be a pilot! It was a very rare experience to actually see the lava's gooey texture. I'm glad my mother, who was scared of helicopters, was able to ride comfortably. Above all, Toshi's love for the Big Island really came through. I want to work hard in Tokyo and return to the Big Island! Thank you very much for this experience.

一番見たかった渓谷に差し掛かった時に、ガイドの声を落として静かに景色に浸らせてくれる心配りに、景色と共に感動でした。操縦席を後ろから見ていてパイロットて素敵だなぁと思いましたw溶岩のドロドロさも目視出来てとても貴重な体験でした。ヘリコプターを怖がっていた母も安心して乗っていられたようで良かったです。何よりbig Island へのtoshiさんの愛がとてもよく伝わりました。又東京で頑張って働いてbig islandに帰りたいです！この度はありがとうございました。

Very organized and friendly staff. The restroom I used was very clean. The gears were clean. Excellent experience. If I have another chance to come back, I would definitely come back again!

This was my second time flying over Kilauea Volcano by helicopter. The first time, I could only faintly see some orange from the crater, but this time, I could see the magma bubbling up during the eruption. In the tour guide's photos, it looks like they fly quite low, but in reality, they don't get too close to the crater, which was a bit disappointing.

ヘリコプターでのキラウェア火山の上空を飛ぶのは、2回目でした。一度目は 火口から微かにオレンジ色のものが見えただけでしたが
今回は、噴火をしててマグマがドロドロと吹き出している様子がみえました。ツアー案内の写真では、かなりの低空飛行をしてるように見えますが実際には、そんなに火口には近づいてくれなくて少し残念でした。

The cool thing about this helicopter flight is that you get to see a lot of volcanoes national park in a relatively little amount of time. Especially since the lava wasn't flowing a lot that day, flying over the greyish lava wasteland made it a lot easier to spot minor lava flows (see picture).

Since it was raining that day, there was too much steam for us to fly directly over the caldera, but otherwise the flight was great. If conditions are stable, I definitely recommend a helicopter flight as the best way to see the volcano. There's a lot you can only see from up in the sky.

What a fantastic tour, a lot more than expected. Very knowledgeable of all the coral and sea creatures. Not just for kids our party was 2 adults so we had fun too.

The Volcano National Park was closed, and since we couldn't get close, we participated in a helicopter tour that approached from the air. The price was high, but seeing the Kīlauea volcano from above was an amazing experience and memory.

Due to the weather, there were clouds, so the photos taken with my smartphone didn't turn out great, but I could really feel the power of the volcano with my own eyes, and I'm so glad I participated.

The pilot was very safe, and no one got sick. I also appreciated the service of taking photos in front of the helicopter at the end.

火山国立公園が閉鎖され、近くに行けないため空からのアプローチでヘリコプターツアーに参加しました。料金は高いですが、上から眺めるキラウエア火山の様子が実際に見れたのは素晴らしい感動と思い出になりました。
天気のせいで雲がかかってしまい、スマホでの撮影はいまいちでしたが、肉眼ではその迫力がリアルに感じ取られ、参加して本当によかったです。
パイロットの方はとても安全で酔った人はひとりもいませんでした。
最後にヘリコプターの前でお写真を撮ってくれるサービスも嬉しかったです・

Great day out on the water. A time for the entire family, very friendly crew and the food was great.

The ocean is incredibly beautiful, and the crew members are truly kind! This is my second time on this tour, and I had the best experience.

海がとにかくキレイで、クルーの皆さんが本当に親切です！こちらのツアーはリピーターですが、最高な経験が出来ました。

I arrived a bit early, and perhaps due to the eruption, there were fewer customers, but I was guided to the best seat in the standard section and was able to see the show perfectly. The Mai Tai and Hawaiian cocktails were delicious. I wasn't sure when to get the food and ended up grabbing some of the kids' items prematurely. It's best to wait, as they will guide you in order later.

少し早めに着いたのと 噴火のせいか お客さんが少なめだったせいかもしれませんが スタンダードシートの一番良い席に案内してもらい ショーをバッチリ見ることができました。
マイタイやハワイのカクテルも美味しかった。
いつ食べ物をとっていいのか分からず キッズのものを フライングして取ってしまいました。後で順番に案内されるので待っているといいです

I wish we could have gotten a little closer to the crater. I also wanted to fly along the coastline. If the cost were lower, that would be perfect.

もう少し火口に近づいて貰えたらよかった。あと海岸沿いも飛んで欲しかったです。あとコストが安ければ、最高です。

It was our first trip to Big Island, Hawaii and upon many suggesting that the luau is a must, we booked it! It’s an amazing experience knowing about the culture, rich heritage of Hawaii. Food is delicious with a wide spread of salads, main course, fruits n desserts. Thrs a drinks bar too! We enjoyed all the performances especially the fire dances! Had a great time and would recommend this to our family n friends visiting in the future.

I couldn't reconfirm using the phone number written on the voucher. If reconfirmation was necessary, I would have liked to know that before making the reservation. It's quite difficult for those who are not good at English.

On the day of the event, while I was being shown to my seat and went to get a drink, another staff member seated a different customer, which caused us to lose our seats. Again, my limited English made it hard to communicate with the staff. The staff, seeing the situation, called a Japanese staff member to help us explain, and we finally secured a seat, but it was at a different table. The person who originally had that seat was upset. (I couldn't understand what they were saying, but their gestures and tone indicated they were angry.) It seemed that they told the staff, and we ended up staying at that table, feeling quite uncomfortable.

We were looking forward to the show as a couple, but it was very disappointing. Moreover, the food was served by table, and it took a long time for it to come around, so we were almost last. When I went to get food, there was hardly anything left. There were no plates either. We could only get food until the show started, so we barely had anything to eat. I chose this for our last memory on the Big Island, but it turned into the worst memory. The show itself was good.

Please improve communication among staff regarding who was seated where. Well, I won't be using this service again.

とりあえずバウチャーに書かれた電話番号ではリコンファームが出来なかった。
そもそもリコンファームが必要ならば、予約前に分かるようにして欲しかった。英語が苦手な人にはかなり難易度が高い。

開催当日、席に案内され
ドリンクを取りに行ってる間に別のスタッフが別の客を席に通してしまい、私たちの席がなくなってしまった。
またここでも英語が苦手なのでスタッフに上手く伝わらない。スタッフが見かねて日本人スタッフに電話して電話をかわり私たちが説明してようやく席を確保されたが、そこはまた別の人の席で。
元々の席の人には怒られて。(何を言ってるかはよく分かりませんがジェスチャーと口調で怒ってるようでした。)その人がスタッフに言ったようで、私たちはこのままの席になりましたが、肩身の狭い思いをしました。
夫婦で楽しみにしてたショーだったのにもううんざり。
しかも料理はテーブルごとで、中々順番がまわってこずにほぼ最後。
料理を取りに行ったら、料理がほとんどない。皿もない。ショーが始まるまでしか料理は取りに行けないから、私たちはほぼ食べる事が出来ませんでした。
ハワイ島最終日に最後の思い出と選んだのに最悪の思い出になりました。
ショー自体は良かったです。
もっと、誰をどこの席に通したかとか、スタッフ同士で連携してください。
まあ、二度と利用しませんが。

WE were very fortunate to have our tour just after the eruption. An unforgettable experience that lasted not long enough

This is my second time here, but unfortunately, it started to rain. I had high hopes for the show. I was disappointed by the rain. It would be necessary to prepare a large tent (like at a festival in Germany).

これも2度目ですが、あいにく雨が降って来てしまいました
ショーを期待していた気持ちは大でした。
あの雨にはガッカリしました。大きなテントを準備する（ドイツの
お祭りのように）とかの必要あり。

Captain Jeff was great. We were a group of 13 including 4 kids. Very safe boat. Saw lots of turtles. Very informative. A must do!

We enjoyed this trip. It is only approximately 30 minutes. We were able to see a fair amount of fish and other sea creatures including turtles. The guide was very knowledgeable. However, we seemed to ask the questions or not sure if they would have shared much. That in my opinion should be improved upon.

Food was great...nice variety. Small cast did an excellent job with a demanding variety of dances from wide variety of island cultures. We enjoyed it a lot!

It felt more Tahitian than Hawaiian, but since everyone was enjoying themselves, let's not nitpick. I was expecting a bit more variety in the food, so I was a little disappointed.

ハワイアンと言うよりも タヒチアンかなって 感じでしたが、
皆楽しんでいたから 細かなことは言うのはやめましょう。
料理はもう少し種類があるかなと思っていましたので 少々期待はずれ。

The boat was comfortable. Although we didn't see any whales, I think they did their best to find them. The crew also took pictures with us and worked hard to make the cruise enjoyable. In the end, we stopped at a point where we could see dolphins, and we were able to cruise alongside many dolphins. We didn't see any whales, but it was a satisfying tour.

船上は快適でした。
クジラには会えませんでしたが、頑張って探してくれていたと思います。
クルーの方も、一緒に写真を撮ってくれたり、クルーズ自体を楽しませようと頑張ってくれました。
最後はイルカに会えるポイントに寄ってくれて、たくさんのイルカと並んでクルーズできました。クジラは見れませんでしたが、満足できるツアーでした。

I participated alone, and when I looked around, I was the only Japanese person there. I boarded the boat thinking it was a sightseeing cruise, and the view from the ship, including Kailua and the mountain ridges in the background, was incredibly beautiful. The boat went all the way to the cape in search of dolphins in Kailua Bay, then made a U-turn while the captain diligently searched for dolphins. It was worth it, as suddenly 6 to 10 dolphins appeared and swam around the boat for a few minutes. I was very excited to see wild dolphins up close. It took about 30 minutes to reach the snorkeling point, where we had about 2 hours for snorkeling and lunch. After that, we cruised around Kailua Bay in search of dolphins. I can't speak English, but the crew was very kind and friendly, providing explanations in Japanese.

一人で参加しました、周りを見ると日本人は私一人でした、私は観光船のつもりで乗船しましたので船上からの景色、カイルワ、その後方の山稜線はとっても美しい景色でした、船はイルカを求めてカイルワ湾を？岬の先まで行きUターンをして蛇行しながら船長が一生懸命イルカを探していましたそのかいがあり、突然イルカ6～10頭現れ船の周りを数分遊泳していました、野生のイルカを間近で見れ大変興奮しました、シュノーケルポイントまでは３０分程度、ポイントでは2時間程度のシュノーケルと昼食の時間が有りました、その後カイルワ湾をイルカを求めてのクルージングでした、私は英語は話せませんが乗組員が大変親切（日本語の説明書で解説等）フレンドリーでした。

I was very satisfied with the authentic cuisine and dance. It was wonderful to watch the show while listening to the sound of the waves at the seaside venue.

本場の料理とダンスで大変満足しました。海辺の会場で波の音を聞きながら、ショーを見られたのはとても素敵でした。

We all had a great time. My kids mentioned that it was a good ending to our trip with food and activities.

I rode in a helicopter for the first time. The day before, when I arrived at Hilo Airport, I went to Lobby 2 to reconfirm my reservation and check in, where I was able to complete part of the check-in process, including a weight measurement. On the day of the flight, after about ten minutes of instruction, we headed to the helipad. The staff were polite and efficient. I thought I might get motion sickness, but the pilot was skilled, and it was very comfortable. It was indeed cold up in the air, and combined with the wind, there was a bit of light rain, so a jacket is essential. However, I was amazed to see the heat from the crater and the gently undulating red lava, wondering how easily one can feel nature like this! The English instructions were clear and explained point by point, and since we all wore headsets, we could chat together. I think it’s great that if you experience it as a group, those who understood can share in Japanese. At first, I was nervous in many ways, but I felt like I could experience the nature of the Big Island of Hawaii, seeing Hilo city from above and confirming the traces of lava flows from various eras all at once, which you can't feel from the ground.

初めてヘリコプターに乗りました。前日、ヒロ空港に着くと同時に、予約の再確認とチェックイン場所確認でロビー２に行きましたが、そこで体重測定等一部チェックインできました。当日は１０分ぐらいのインストラクションの後、ヘリポートへ。スタッフも丁寧で、手際が良かったです。乗り物酔いするかと思いましたが、操縦が上手なのかとても快適でした。上空はやはり寒く、風と相まって小雨も混じってきたので、上着は必須です。しかし、火口の熱気や、タプタプ波打つ赤いlavaが見られて、こんなに簡単に自然を感じられるものか！？と感動しました。英語は丁寧にポイントごとに説明してくれて、ヘッドセットをつけていて全員でおしゃべりできるので、グループで体験すれば意味わかった人が日本語で話すことでみんなで共有出来て良いと思います。最初はいろんな意味で緊張しましたが、ヒロの街を一望出来て、いろいろな年代の溶岩の流れた跡を一目で確認できて、地上からは感じられないハワイ島の自然を体感できたような気がします。

First luau, got lei welcome photos taken at front. Of course photos cost to buy them. Bought VIP seating. Worth it for the view of show, attention by waiters to bring more drinks and dessert.
Would definitely recommend

This was the best cruise of my life till now. Food was excellent. Hospitality was above the par. The staff was so friendly. Drinks and juices are nice. Music and narration was very clear and soothing!

We enjoyed the trip thoroughly!

Not like other cheaper speed boats, it was a smooth sailing catamaran. Even a pregnant woman was on the board. They offer a breakfast such as 3 kinds of bread, fruits and drinks. For lunch, I enjoyed make-my-own delicious sandwiches and chips. After snorkeling, they offered some cookies and hot drinks. Most of all, the staffs was so cheerful and helpful. On the way to the snorkeling spot, captain Morgan caught a huge ono. I specially want to thank Joey for teaching me how to snorkel. Thanks to her, I could enjoy the beautiful underwater. She made my day!
I highly recommand this fun trip to everyone.
Choose this tour with well-trained staffs.
This is the best tour ever!!!

I wasn't able to sleep on the flight there, so I couldn't help but feel sleepy during the second half of the show, but the powerful fire dance woke me up. The food was also delicious.

行きの飛行機の中で寝ていなかったので、ショーの後半眠くて仕方がなかったのですが、迫力あるファイヤーダンスで目が覚めました。
料理も美味しかったです。