Reviewed by: ryoreimama
During my stay in Kona, I unexpectedly had some time off and decided to book a tour to climb Mauna Kea. There are many regulations for climbing Mauna Kea, and I think it was definitely the right choice to join a tour. The sunset at the best timing and location, backed by the guide's extensive experience and knowledge, was truly impressive.
In the unexpectedly cold weather, the bento we received was surprisingly delicious, and the warm miso soup and drinks were much appreciated.
The weather wasn't great that day, and I couldn't experience the starry sky as I had hoped, but even when it felt hopeless with clouds covering everything, the guide pointed out the slightest signs and assured us that it would clear up if we waited a bit longer, and indeed, we were able to see the stars.
I also learned how much the brightness of the moon affects stargazing, so if I have the chance to go again, I would like to visit around the new moon.
With my expectations for the starry sky in mind, I reduced my rating by one star, but overall, I was very satisfied with the tour.
コナ滞在中、急遽休みの予定がはいり、この機会に是非マウナケアに登ってみたいと予約を入れました。マウナケアに上るには規制が多く、やはりツアーに参加して正解だったと思います。ガイドさんの豊富な経験と知識に裏打ちされたベストタイミング、ロケーションでのサンセットはさすがだと思いました。
ハワイとは思えない寒さの中、いただいたお弁当は思ったよりも(!)おいしかったし、暖かい味噌汁と飲み物はありがたかったです。
この日は若干天候がよくなくて、降り注ぐような星空は体験できませんでしたが、全面雲に覆われて絶望的な感じになったときも、わずかな兆しを逃さず、もう少し待てば晴れると言われ、その通り星空を見ることも出来ました。
また、月の明るさは星空観測にはこんなにも影響すると知りましたので、もし次回があれば、新月に近い時に行ってみたいと思います。
星空の期待を込めて、星を1つ減らしましたが、ツアー自体は大満足でした。
| Rating: | |
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| Packages: | 1名様プラン |
| Attended as: | Solo Travelers |
| Posted on: | 2017/10/24 |
| Activity Date: | 2017/10/01 |
Reviewed by: トミー
Since it was my first time on the Big Island of Hawaii, I decided to join a highly-rated tour for an efficient experience and chose Masashi Nature School. From the moment I was picked up to the final farewell, I received attentive and reassuring service throughout, allowing me to have a wonderful experience that I will cherish. Mauna Kea was amazing. I definitely want to join this tour again when I come back to the Big Island.
初めてのハワイ島なので、効率よく回れるツアーに参加しようと、こちらの高評価のマサシネイチャースクールを選びました。
お迎えの時点から、最後のお見送りまで終始安心できる丁寧な応対をしていただき、記念に残る素晴らしい体験ができ、感謝しております。
マウナケア山最高でした。ぜひ次回もハワイ島に来たら参加したいツアーです。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2017/10/24 |
| Activity Date: | 2017/10/01 |
Reviewed by: スズキ
I went on a stargazing tour for the first time, and it was absolutely amazing! I've never seen such a beautiful night sky before, and it made me so happy! I think everyone should experience this at least once in their life! The tour guide, Ishikawa, was very kind and thorough, making the experience enjoyable. I'm grateful! Matsuzaki was also a lot of fun, and the Ishikawa & Matsuzaki duo is the best! We were able to take photos with the starry sky as a backdrop, and I was very satisfied to receive the data for free!
今回初めて星空ツアーに行ったのですが、とても最高でした‼️
今までこんなに綺麗な星空を見たことはなく、とても幸せでした!
人生一度は見た方がいいと思いました!
またツアーガイドの石川さんはとても親切丁寧に、楽しくガイドして下さいました^_^感謝です!
また松崎さんもとても楽しく、石川&松崎ペアーは最強です!
星空をバックに写真も撮って頂き、データも無料で頂けたのでとても満足です!
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2017/10/22 |
| Activity Date: | 2017/10/14 |
Reviewed by: ジュン
Looking at the participants, my husband and I were the only Japanese. The rest were all foreigners, including Americans, Germans, Poles, and Portuguese. Additionally, the guide was an American who couldn't speak Japanese. To top it off, we were asked to introduce ourselves in English in front of everyone at the beginning of the tour. However, since we came all the way to a foreign country, a tour like this, rather than one with only Japanese participants, was quite nice! I was able to catch a glimpse of how Americans think and their everyday habits. The trekking and birdwatching were truly immersive experiences, far away from the hustle and bustle of the city, making me feel how small humans are in the grand scheme of nature and the depth of the natural world. For those considering joining in the future, be sure to bring long sleeves and long pants, as well as rain gear and a hat to prepare for the temperature and rain. Also, I recommend wearing lightweight hiking boots instead of sneakers, and if possible, high-cut ones would be ideal. Additionally, the breakfast, lunch, and snacks prepared by the guide were delicious and reminiscent of an American picnic, quite different from what we are used to in Japan.
参加者の顔ぶれを見ると、日本人は私たち夫婦だけ。あとはアメリカ人、ドイツ人、ポーランド人、ポルトガル人など外人ばかり。また、ガイドさんは日本語ができないアメリカ人。挙げ句の果てに、ツアーの最初にみんなの前で英語で自己紹介をさせられた。でも、せっかく外国に来たのだから日本人ばかりのツアーでなくこんなツアーもいい!アメリカ人の思考がどうなっているのか、日常的な対応(習慣)などを垣間見ることができた。肝心のトレッキングとバードウォッチングは、都会の喧騒から離れ、まさに自然の真っ只中に放り込まれ、自然の中では「なんて人間はちっぽけなんだろう」、とか「自然の奥深さ」を感じた。なお、これから参加を検討している方は、気温や雨に対応するため、長袖や長ズボンだけでなく、上下のレインウェアや帽子が必要です。また、スニーカーではなく、軽登山靴、さらにできればハイカットのものがあればいいと思います。そのほか、ガイドさんが用意してくれた朝ごはん、昼ごはん、おやつは日本の感覚とは違ってアメリカのピクニックのようなもので美味しかった。
| Rating: | |
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| Packages: | レインフォレスト+ドライフォレスト |
| Attended as: | Couples |
| Posted on: | 2017/10/18 |
| Activity Date: | 2017/10/10 |
Reviewed by: かいりゅー
From the first contact at the hotel front desk, our guide Matsuzaki welcomed us with incredible enthusiasm, and the car ride was so much fun. The views from the summit of Mauna Kea, the sunset, and the stargazing were all amazing! It was cloudy on the way, but the weather at the top of the mountain was perfect! The explanations about the constellations were delivered so well that I was completely absorbed. If I can come to Hawaii again, I would definitely want to visit the Big Island and participate in Masashi's nature school tour. It was a truly satisfying tour. Thank you very much!
ホテルのフロントでのファーストコンタクトからガイドのマツザキさんがものすごいハイテンションで迎えてくれて移動中の車内もすごく楽しかったです.マウナケアの山頂で見た風景やサンセット,そして星空観測もすべてが最高でした!道中は曇ってましたが,山の上はそんなこと関係なく最高の天気!星座の解説も話し方がすごい上手で聞き入ってしまいました.次またハワイに来れたら,絶対ハワイ島にも行って,マサシのネイチャースクールのツアーに参加したいと思えるくらい満足できたツアーでした.本当にありがとうございました.
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2017/10/15 |
| Activity Date: | 2017/09/18 |
Reviewed by: ブラボー911
First, we took a one-hour break at the Onizuka Visitor Center for acclimatization and changing clothes, during which we had an early dinner (the bento and rice were not great). After that, we set off towards the summit of Mauna Kea. We arrived a bit early and secured a fantastic viewpoint. Then, we simply waited for the sun to set. The sea of clouds formed beautifully, allowing us to see the best sunset.
Afterward, we descended a little to view the starry sky (stargazing at the summit is not possible). I was worried about the stars due to the clouds, but perhaps because of our good fortune, the clouds dispersed just right, and we were able to see a nearly perfect starry sky. The guide provided explanations of the constellations and took photos with the starry sky as a backdrop, making it a very satisfying tour. Depending on the weather, it can be amazing.
まずは、高地順応、着替えのためオニヅカビジターセンターで1時間休憩、その時に早めの夕食(お弁当、ご飯がまずかった)をとります。
その後、マウナケア山頂に向かって出発します。少し早めに着いて、絶好のびゅうポイントをゲット。あとはひたすら太陽が沈むのを待つばかり。雲海がうまい具合にでて、最高のサンセットを見ることができました。
その後、星空を見るために少し下ります(山頂での星空見学は出来ない)。雲が出ていた分だけ星空が心配でしたが、日頃の行いが良かったせいか、うまい具合に雲が散ってくれてほぼ満天の星空を見ることができました。ガイドの方が、星座の解説や星空をバックに写真撮影をしてくれて大満足のツアーでした。
天候次第ではありますが、当たるとスゴイです。
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2017/10/15 |
| Activity Date: | 2017/10/08 |
Reviewed by: emisan
I never imagined I could stand on a 4000m mountain, so I was moved by the scenery. The guide's explanations were great, and in a friendly atmosphere, I was able to enjoy both the sunset and the starry sky. The Milky Way was clearly visible, and I even saw a fireball at the end. Thank you very much.
4000mの山に自分が立てるなんて、これまで思ってもみなかったので、その景色に感動しました。ガイドさんの説明も上手で、和やかな雰囲気の中、サンセットも星空も楽しむことができました。天の川がはっきりとわかり、最後に火球まで。
ありがとうございました。
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2017/10/11 |
| Activity Date: | 2017/10/06 |
Reviewed by: Erin
Wonderful luau!! Would highly recommend!! Came here with my brother who was visiting and we had a blast. Mahalo!
| Rating: | |
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| Packages: | Ohana Package |
| Attended as: | Families |
| Posted on: | 2017/10/11 |
| Activity Date: | 2017/10/08 |
Reviewed by: ぽぽん
The dynamic nature of the Big Island of Hawaii allowed me to feel the vastness of the world, and I was filled with emotion at the beautiful sea of clouds and sunset! I am very happy to have had this experience in my life!
The Big Island is very vast, so I was glad to be taken to the scenic points safely, comfortably, and reliably on this tour. I was also very pleased to have beautiful photos taken not only with my camera but also with a high-performance camera! Additionally, I felt that one of the charms of the tour was being able to hear various stories about Hawaii's history and lifestyle in Japanese from the local guide♪
Since it was close to the full moon this time, I was worried that the starry sky might not be great, but during the full moon, seeing the moment the moon appeared and the big round moon was wonderful. I realized that there is a unique beauty every day, and the time I can go is the best! I was very satisfied to see the starry sky perfectly before the moon came out!!
Next time, I want to participate in other tours and learn more about the charms of the Big Island of Hawaii☆ I was captivated by the great nature! I definitely want to go back to the Big Island again!!!!
ハワイ島のダイナミックな大自然、世界の大きさを感じることが出来て、綺麗な雲海とサンセットには感動で胸がいっぱいになりました!!
人生の中でこの体験をすることができてとても幸せです!
とても広いハワイ島なので、こちらのツアーで安心・快適・確実に絶景ポイントに連れて行っていただけてよかったと思いました。マイカメラだけではなく、高性能な良いカメラで綺麗な写真を撮ってもらえたのもとても嬉しかったです!
また、現地在住のガイドさんからハワイの歴史・暮らし等、様々な話しを日本語で聞かせてもらえるのが、ツアーの魅力の1つだと感じます♪
今回は満月に近かった為、星空があんまりなのかなと不安でしたが、満月の時は満月の時で、月が顔を出す瞬間や大きなまん丸の月を見せてもらい、きっと毎日違った良さがあり、自分が行ける時が一番のベストなんだなと感じました!星空も月が出る前にバッチリと見る事ができ大満足でした!!
今度は他のツアーにも参加して、他のハワイ島の魅力を知りたいなと思いました☆
大自然に魅了されました!絶対にまたハワイ島に行きたいです!!!!
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2017/10/11 |
| Activity Date: | 2017/10/06 |
Reviewed by: Craig Dombrowski
We liked it very much. The narratot, the history, the various outfits, the sincerity of all who performed. And yes, the food was good.
| Rating: | |
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| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2017/10/10 |
| Activity Date: | 2017/10/05 |
Reviewed by: サッチー
I had a wonderful time. The food was also very filling! However, since I am learning hula, I participated with the image of the best hula dancers in mind, so I felt a bit unsatisfied.
楽しいひと時を過ごしました。ご飯もボリューム満点!
ただ、フラを習っているので、最高のフラダンサー達をイメージして参加してしまったので、少し物足らない感じがしてしまいました。
| Rating: | |
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| Attended as: | Friends |
| Posted on: | 2017/10/09 |
| Activity Date: | 2017/10/03 |
Reviewed by: Sarah
Crew members were great, accommodated 6 toddlers very well! Friendly and professional. Great live music and guided tour. Food was excellent and we got to see a school of dolphins swim along with us! Would recommend for sure!
| Rating: | |
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| Packages: | Dinner Cruise |
| Attended as: | Families with Young Children |
| Posted on: | 2017/10/06 |
| Activity Date: | 2017/10/03 |
Reviewed by: ころなり
I was able to see the dances of each island in the Pacific, learning about their similarities and differences. There were also efforts made to ensure participants enjoyed themselves, such as celebrating birthdays and cheering together.
The meals offered a considerable variety, and even taking small portions resulted in quite a large amount. As mentioned in previous experiences, the order in which you go to get food is determined by your seating, so it’s not an all-you-can-eat situation from the start time. It might have been tough waiting and getting hungry (laughs).
If you don’t have the opportunity to see traditional shows (or have never eaten traditional cuisine) during your stay, I think this is a great option.
太平洋の島々のそれぞれの踊りを見せてくれて、似たところ違うところを知ることが出来ました。参加者の誕生日を祝ったり、一緒に掛け声をかけたりなど参加者が楽しむための工夫もされています。
食事は結構な種類があり、少しずつ取ってもかなり大量になります。前の体験談にもあるように席によって食事をとりにいく順番が決まっていますので、スタート時刻から食べ放題と言う訳ではありません。待っている間におなかへってツラかったかな(笑)。
滞在中に伝統的なショーを見る機会がない(または伝統料理を食べたことがない)なら、いいとおもいます。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2017/10/06 |
| Activity Date: | 2017/09/28 |
Reviewed by: miki
I was worried about altitude sickness, but thanks to the guide's advice, I was able to reach the summit safely. It was thrilling to go higher than Mount Fuji, and I got to see a wonderful sunset. The stargazing was also enjoyable, and the guide explained everything well. I want to go again in a different season to see a different night sky.
高山病が心配でしたがガイドの方のアドバイスで無事に山頂行けました。富士山よりも高いところに行ったのは感激で、素晴らしいサンセットが見れました。星空観測も楽しいガイドで良くわかりました。また違う季節に違う星空を見に行きたいです。
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2017/10/03 |
| Activity Date: | 2017/09/30 |
Reviewed by: ケイコママ
I had heard that the oxygen is thin, but I was surprised at how difficult it was to breathe at such a high altitude! I really felt the impact of being told repeatedly to "take deep breaths." Fortunately, we had good weather and it wasn't too cold. I was a bit worried because I had been lax with my cold weather gear, but the warm clothing I was lent was very light and kept me from feeling cold at all.
The sunset is beautiful no matter where you see it, but here at 4,200 meters! Watching the bright red sun setting above the sea of clouds was truly magnificent. Then, we descended to 3,400 meters for stargazing. I checked the moon phase, and it was the fifth day after the new moon, so we could see the Milky Way clearly in the star-filled sky. The explanations about the constellations were very thorough and easy to understand. I took a lot of photos. Thank you very much!
酸素が薄いとは言われてましたが こんなにも高所が息苦しくなるものか!と驚きでした。何度も繰り返し ”深呼吸して下さいね”と言われた事が身に染みました。お天気に恵まれた事とあまり寒くならなかったのが幸いでした。防寒対策が少しおろそかだったので心配してたのですがお貸し頂いた防寒着がとても軽くて暖かくて寒さを感じる事はありませんでした。夕日は何処でみても綺麗だなぁと思うのですが ここは4200メートル!そう雲海を下にして見る真っ赤に燃える太陽は本当に素晴らしかったです。そして高度3400メートルまで下りての星空観察。月齢を調べ、参加した日が新月から5日目?の三日月の夜だったので 満天の星空で天の川もくっきりと観られました。星座の説明なども とても丁寧で解りやすかったです。写真もいっぱい撮って頂きました。有難うございました。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2017/10/01 |
| Activity Date: | 2017/09/23 |
Reviewed by: ぱんだ
First of all, it started with a very friendly guide (Macchan) welcoming us with a warm "aloha." He was considerate of my elderly mother and helped her into the front seat, which was easier for her to get in and out of.
That day, the bus was almost full. The scenery gradually changed from lava to more greenery. As we ascended, we entered the clouds and experienced some light rain, which made the changing views even more exciting.
To acclimatize to the altitude, we had about an hour of lunch time at the Onizuka Center before heading to the summit of Mauna Kea. The sea of clouds, sunset, and starry sky were different from what I had seen online or in guidebooks.
The 360-degree view was breathtaking. We observed the stars under some of the world's renowned observatories, in temperatures that felt unlike Hawaii. I was a bit worried about altitude sickness, but it turned out to be no problem at all.
Macchan was knowledgeable about cameras and took some wonderful photos, so I can enjoy them even after returning home. It became a lovely memory.
先ずは、とっても気さくなガイドさん(まっちゃんさん)の〜aloha〜お迎えからはじまりました。高齢の母を気遣って下さり、乗り降りのしやすい助手席に乗せていただきました。
この日はほぼ満員。
溶岩から段々と緑が増えていきます。どんどん標高があがり、途中 雲の中に突入したり、パラパラと雨が降ったりで、目まぐるしく景色が変わると共に期待もどんどん膨らんでいきます。
体を高地に慣らすためにオニヅカセンターで1時間ほどお弁当タイムを経て、マウナケア山頂へ。
ネットや、ガイドブックなどで見たものとは違う、雲海や夕陽、星空でした。
360度素晴らしい景色。世界の名だたる天文台の下での星空観測。ハワイとは思えない気温。
少しだけ心配していた高山病もまったく問題ありませんでした。
まっちゃんさんがカメラに詳しくて、とてもステキな写真を撮ってくださったので、帰国後も写真見て楽しめます。
素敵な想い出になりました。
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2017/09/30 |
| Activity Date: | 2017/09/22 |
Reviewed by: じゅっち
I went to see the starry sky ten years ago, but at that time it was snowing, and I couldn't see the sunset or the stars at all. This time, I thought, and as soon as I decided to book a tour to the Big Island of Hawaii, I made a reservation right away. It was absolutely amazing! The sunset and the starry sky were breathtaking. I was at a loss for words when I saw the endless starry sky. I look forward to the next time!
10年前に星空を観に行きましたが、その時は吹雪いており全く夕焼けも星空も観れませんでした。今回は!と思い、ツアーをハワイ島に旅行に行く事を決定したすぐに予約させて頂きました。
もう最高です!夕焼けも星空も。見渡す限りの星空には言葉も出ませんでした。また次回もお願いします。
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2017/09/28 |
| Activity Date: | 2017/09/25 |
Reviewed by: Michelle Jarrett
Deluxe is the word! As if the natural awesomeness of a live volcano,a national park and stars was not enough this trip also includes a tasty picnic lunch and a 5 star dining experience for dinner. Add to this an extremely knowledgeable guide who serenades you with ukulele, tells amazing Hawaiian myths, provides astronomical binoculars to improve photographs taken on your phones and cameras of a live volcano at night and leads a sing-along on the way home.
This was a long day but easily the best tour our family has ever taken. Booking via Veltra tours was easy, even from overseas.
| Rating: | |
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| Packages: | Route #1 - Rainbow Falls, Hilo Town & Volcano |
| Attended as: | Families |
| Posted on: | 2017/09/28 |
| Activity Date: | 2017/09/06 |
Reviewed by: P and B
The guide was outstanding. He is a geologist with a lot of experience. He provide
a lot of information on the volcano as well as information about the the big island in general. He helped us take pictures as well as provided answers to questions we asked. This was a great tour.
| Rating: | |
|---|---|
| Packages: | Route #1 - Rainbow Falls, Hilo Town & Volcano |
| Attended as: | Couples |
| Posted on: | 2017/09/25 |
| Activity Date: | 2017/09/20 |
Reviewed by: Dona
The trip took too long time for nothing, visiting some stores which mean wasting time & money! also you can't see that much Lava in the morning!!! only the smoke! The guide was too knowledge but talking a lot which cause me headache! Since the tour started till finished he was talking no relaxing! after we finish the park he took us to the mall for 45 min!! It's totally wasting time, I prefer to go by car alone and see a lot of sight rather than this tour!!
| Rating: | |
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| Packages: | Volcano Adventure |
| Attended as: | Friends |
| Posted on: | 2017/09/25 |
| Activity Date: | 2017/08/31 |
Reviewed by: Karen from MO
We enjoyed the Island Breeze Luau. We were seated with a great group of people and enjoyed talking with them.. The show was very well done. The fire dancer at the end was especially good. The food was very good and had a lot of choices on the buffet.
| Rating: | |
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| Packages: | Ohana Package |
| Attended as: | Couples |
| Posted on: | 2017/09/24 |
| Activity Date: | 2017/09/07 |
Reviewed by: Stephany
It was a great snorkeling experience. They did a great job all around. Seeing Dolphins is a guarantee. They hang out just off the coast on the way to and from the snorkeling location. The food they served was great and included (breakfast/lunch). They provide some drinks for free with the food. Any smoothies or alcoholic drinks you must pay for and there is a bar on the boat for that. They provide rash gaurds, towels, fins, snorkels, various floatation devices (noodles, boards, etc...). I did start feeling a little sea sick and missed out the last 15 min of water time before we headed back. So I would recommend taking some Dramamine if you get motion sickness.
| Rating: | |
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| Packages: | Deluxe Snorkel & Dolphin Watch Cruise |
| Attended as: | Couples |
| Posted on: | 2017/09/24 |
| Activity Date: | 2017/09/21 |
Reviewed by: ミーハーおやじ
The weather on the day was wonderful, and I had a truly amazing experience. I was deeply moved by the sunset sinking into a sea of clouds and the starry sky resembling a planetarium, with the Milky Way that words cannot express. Experiencing the great nature of the Big Island of Hawaii created a beautiful memory for me.
当日は天気にも恵まれてとても素敵な体験ができました。
見渡す限りの雲海に沈む太陽やプラネタリウムのような星空と天の川には言葉では表現できない位の感動を覚えました。
ハワイ島の大自然を体験できてとても素敵な思い出になりました。
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2017/09/24 |
| Activity Date: | 2017/09/13 |
Reviewed by: AZSKY
This is an absolutely terrific tour and worth every penny. Our family has visited the Big Island many times but we learned so much from our energetic and knowledgable tour guide, Kevin. Absolutely adored the gorgeous candy facility stop on the way to the volcano. This store is beautiful and we ended up purchasing client gifts which were efficiently ordered and shipped back to the mainland. The dinner stop at the Kilauea Lodge was amazing. I ordered a Cosmopolitan cocktail which was presented just as chic and lovely as any found in a Five Star hotel bar. Good meal enjoyed in a cozy spot among new friends. Back to the night lava viewing at the volcano which was utterly amazing. The warm coats and flashlights provided by Veltra made the experience even more enjoyable.
Last but not least I must give kudlos to Kevin, our tour guide. This man has truly done his homework and is passionate about educating his guests about the gorgeous Island of Hawaii. Thank you, Kevin for making each and every one of us feel important.
GREAT TOUR!
| Rating: | |
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| Packages: | Route #1 - Rainbow Falls, Hilo Town & Volcano |
| Attended as: | Families |
| Posted on: | 2017/09/23 |
| Activity Date: | 2017/09/20 |
Reviewed by: ホヌさん
The tour was great. They picked us up from the hotel on time, and then we headed to the summit of Mauna Kea. The break time at the Onizuka Center was just right, and we were able to spend more time at the summit than I expected, allowing us to see a beautiful sunset. My two daughters, who were with us, seemed to have no issues with altitude sickness, but my wife and I experienced slight dizziness and drowsiness after walking a bit. However, it wasn't a major problem at all.
The stargazing along the way wasn't as impressive since the moon was out, so I wouldn't say it was "the first time I've ever seen this!!", but the guide from another group (Mac-chan) provided excellent explanations, and we were able to see various constellations. Additionally, they took photos of us with the starry sky in the background using my camera, which made for a wonderful keepsake.
So far, everything was good. After the tour, I requested the download link for the photos taken by the guide, as indicated on the business card I received, but I haven't received any response at all. I've sent multiple messages, even changing the sending address, but still no reply. As a result, I can't download the photos we took, nor can I even view them.
This is quite disappointing.
ツアーは良かったです。定刻どおりホテルに迎えに来ていただいて、その後、マウナケア山頂に向かいました。オニズカセンターでの休憩時間も丁度よく、また、山頂での時間も思ったよりたくさん確保できて、きれいな夕陽を見ることができました。気になっていた高山病は、同行した娘二人は何の問題もなかったようですが、私や妻は少し歩いたりすると軽くめまいがしたり眠気が出たりしました。が、全然大きな問題ではなかったです。途中の星空観察は、月が出ていたので正直なところ「生まれて初めて見た!!」と言うほどではなかったですが、他グループのガイド(マッちゃん)の解説が素晴らしく、いろいろな星座を見ることができました。また、自分が持参したカメラで星空バックで撮影もしてくれて、大変良い記念になりました。
で、ですよ。ここまでは良いのです。
ツアーが終わった後、名刺をもらって書いてあるとおりガイドさんにとってもらった写真のダウンロード用PSWの連絡をお願いしたのですが、全然レスがありません。発信元のアドレスを変えたりして何度何度も送ったのですが、それでもレス無しなのです。ですので、とってもらった写真はダウンロードできないどころか、見ることもできません。
これはちょっと頂けないなあ。
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2017/09/21 |
| Activity Date: | 2017/09/02 |
Reviewed by: lmtmucurate
Amidst the uncertain weather forecast, the clouds miraculously cleared, allowing us to enjoy a beautiful starry sky! The sunset was also incredibly beautiful. I felt like I was purified by the unique Sun Power of the Big Island.
微妙な天気の予想の中、奇跡的に雲が晴れ、綺麗な星空を堪能できました!サンセットも抜群の綺麗さ。ハワイ島独特のSun Powerを浴び、浄められたかな。
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2017/09/19 |
| Activity Date: | 2017/09/10 |
Reviewed by: バグース
The sunset was wonderful. The guide's service spirit was also excellent, and I was able to take many lovely memory photos.
とにかくサンセットが良かった。ガイドさんのサービス精神も素晴らしく、素敵な思い出写真もたくさん撮ってもらうことができました。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2017/09/17 |
| Activity Date: | 2017/08/26 |
Reviewed by: ねずみ男
It's the last one~
This time, I only went to Hawaii Island, but I was able to relax a lot.
I participated in a submarine tour, and it was a really great experience!
さいごです〜
今回、Hawaii island だけだったんですが、とても ゆっくり 出来ました。
潜水艦のツアーに参加してとても良い経験させていただきましたよ!
| Rating: | |
|---|---|
| Packages: | ワイコロア地区送迎 |
| Attended as: | Couples |
| Posted on: | 2017/09/17 |
| Activity Date: | 2017/09/14 |
Reviewed by: リック
It was the best experience I've ever had under the starry sky. The Milky Way spread out right in front of me, and it felt like I was in a planetarium. It turned out to be a great summer vacation.
今まで見た星空で最高の体験が出来ました。天の川が目の前に広がり、まるでプラネタリウムにいるようでした。良い夏休みになりました。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2017/09/10 |
| Activity Date: | 2017/08/15 |
Reviewed by: JSG
Great time , interesting island history, great crew
| Rating: | |
|---|---|
| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2017/09/08 |
| Activity Date: | 2017/08/29 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you very much for participating in the tour.
However, I sincerely apologize for not being able to provide a satisfactory service.
I am sorry for the delay in responding to you. I understand that you were looking forward to seeing the photos, and I regret that this has been disappointing for you.
We have sent a separate reply, so I would appreciate it if you could check that.
Please understand that the service of downloading photos taken with the guide's camera is not always available for this tour. If we are able to take photos, we will do our best to promptly guide you through the subsequent procedures.
Thank you very much for your valuable feedback despite your busy schedule.
We look forward to serving you again.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
お客様へのご返信までに時間が空いてしまい、申し訳ございませんでした。写真を見るのを楽しみにされていたところ、大変残念に思われたことと思います。
別途ご返信をお送りしておりますので、ご確認いただけますと幸いです。
こちらのツアーは、ガイド持参のカメラでお撮りした写真をダウンロードしていただけるサービスは常に行っているものではございませんことご了承ください。
お撮りすることができた場合には、その後のお手続きを速やかにご案内できるよう努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
またのご利用をお待ちしております。
VELTRAカスタマーサポートチーム