Reviewed by: Natalie
Great time! The snorkeling was beautiful and the guides were nice and laid back. If you get sea sick/motion sick easily don't kyack on the ocean.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2014/08/21 |
| Activity Date: | 2014/08/18 |
Reviewed by: tomomi
We chose this tour because of the Japanese guide. On the day of the tour, we were the only participants, so it felt like a private experience♪
Unfortunately, we didn't see any dolphins, but we had a lot of fun snorkeling! The pineapple we had afterward was incredibly delicious! One of my friends seemed to get seasick from kayaking, so I recommend taking motion sickness medication if you're prone to it. Also, it gets quite sunny, so having a hat, sunglasses, and a rash guard would be a good idea.
Despite feeling sick, my friend said kayaking was really fun and expressed a desire to join again.
The photo is of the guide diving. I couldn't help but take a picture because it looked so cool (^▽^;)
日本語のガイドさんということで、こちらのツアーに決めました。
当日は私たち1組だけの参加で、貸し切り状態♪
残念ながらイルカは見れませんでしたが、シュノーケルもできて楽しかったです♪
終わった後にいただいたパイナップルがすごく美味しかったです!
友達はカヤック酔いをしてしまったようで、乗り物酔いしやすい方は酔い止め必須かと。
あと、かなり焼けるので帽子、サングラス、ラッシュガード上下があった方がよさそうです。
友達は酔ったにもかかわらず、カヤックが相当楽しかったようで
ぜひまた参加したいと言っていました。
写真はガイドさんが潜っている写真です。
かっこよかったので撮ってしまいました(^▽^;)
| Rating: | |
|---|---|
| Packages: | 海中洞窟探検プラン(2018/12/31まで) |
| Attended as: | Friends |
| Posted on: | 2014/08/17 |
| Activity Date: | 2014/07/12 |
Reviewed by: Akisaya papa
I had such a great time. The beautiful sea of Hawaii Island was so healing. Thank you, Kevin and Noni! I really appreciate your help.
On the day of our trip, the sea was rough after the hurricane, so we decided to cancel the underwater cave exploration for safety and to consider our stamina. Instead, we enjoyed kayaking and snorkeling. As soon as I dove into the water while snorkeling, I was thrilled to see a school of needlefish swimming right in front of me. The underwater world is truly a different realm. It was amazing to see a world that I had only ever seen on television right before my eyes.
At one point, my wife got seasick while kayaking, so we split into two groups for the second half: the men went back out to the open sea with Kevin, while the women had a lovely time with Noni. Although we couldn't do the cliff jump that we were looking forward to, Noni quickly came up with a plan to jump from the dock in the bay! Every time I look at the photos you sent, I vividly remember that moment, and my whole family had a truly satisfying time.
But I still want to go to the underwater cave, so I declare that I will participate again next time. Mahalo!
いやぁ~楽しかった。ハワイ島のきれいな海に癒されました。
ケビンさん ノニさんありがとう!お世話になりました。
当日はハリケーン一過で、海は荒れ模様でした。安全と私たちの体力を考慮して海中洞窟は
中止とし、カヤックとシュノーケリングで楽しみました。シュノーケリングでは海中に潜るやいなや、目の前にサヨリの群れが回遊しており、大興奮してしまいました。海の中は本当に別世界ですね。今までテレビの中でしか見たことの無かった世界が目の前に広がり感激でした。
途中、妻がカヤック酔いでダウンした為、後半は男性陣、女性陣に別れ、男性陣はケビンさんと再度大海原へ。最後までカヤックとシュノーケリングを楽しみました。女性陣はノニさんと女子会に花が咲いた様です。また、楽しみにしていたクリフジャンプも出来ませんでしたが、急遽ノニさんが機転を利かせてくれて湾の桟橋?からジャンプ!送っていただいた写真を見るたびに、鮮明に当時の様子が思い出され家族全員、本当に大満足の時間を過ごせました。
でも、やっぱり海中洞窟にも行きたいので、次回も参加します宣言をさせていただきます。Mahalo!
| Rating: | |
|---|---|
| Packages: | 海中洞窟探検プラン(2018/12/31まで) |
| Attended as: | Families |
| Posted on: | 2014/08/16 |
| Activity Date: | 2014/08/09 |
Reviewed by: ga10maru
We participated with our sixth-grade child and as a couple. I was a bit anxious since I had only kayaked a few times for fun before, but our guides, Kevin and Noni, taught us patiently. Unlike the kayaks I had used before, this one had excellent straight-line stability, allowing us to enjoy kayaking safely and comfortably. At the snorkeling point, they provided various explanations about the waters of the Big Island, which were very informative. Unlike the seas in Japan, the untouched nature here allowed us to observe various marine life when we carefully looked underwater. There was a slight current, but Kevin supported us from the kayak while Noni assisted us from the water, so we felt secure enjoying snorkeling even with our child. Thank you very much. Since it was my first time kayaking, the two-hour experience was just the right amount of time, and I feel encouraged to join a longer tour next time.
小学6年生+夫婦で参加しました。
カヤックは以前に遊びで数回乗ったことあるだけで不安でしたが、
ガイドのケビンさんとノニさんに丁寧に教えていただきました。
以前に乗ったカヤックとは違い直進安定性が非常に高く、安全&
快適にカヤックを楽しむことが出来ました。
シュノーケルポイントでは、ハワイ島の海についていろいろと説明
して頂き参考になりました。
日本の海とは違い、手付かずの自然が残っていて注意深く水中を
観察するといろいろな生物が確認できました。
若干の潮の流れはありますが、ガイドのケビンさんがカヤックの上から、
ノニさんが水中からサポートしてくれるので子連れでしたが安心して
シュノーケリングが楽しむことが出来ました。
ありがとうございます。
初めてのカヤックだったので2時間の体験はちょうど良い時間で、
次回はもう少し長時間のツアーに参加してみようと思える内容でした。
| Rating: | |
|---|---|
| Packages: | 早朝プラン (2018/12/31まで) |
| Attended as: | Families |
| Posted on: | 2014/08/07 |
| Activity Date: | 2014/07/30 |
Reviewed by: マッピー
The kayak experience that my child was really looking forward to. I had communicated that we are not fluent in English. Of course, being with an 8-year-old child... While I couldn't understand the explanations in English, it wasn't our first experience, so we understood how to paddle and participated. After the explanations, we started paddling, but after just a few dozen meters, our family fell behind. A person who seemed to be the leader came close and asked in English (You have to paddle a long distance, but are you okay?). Since it wasn't my child's first experience, I thought we could manage as we got used to it, and I repeated the words (try, challenge) several times, but perhaps they wanted us to turn back, as they wouldn't let us proceed. We decided to turn back. Then, as if they had been waiting, the staff was there and said, (Oh, your stomach hurts, poor thing). It was my first time on the Big Island, and I regretted visiting with a Honolulu mindset. I felt deceived because such things were not mentioned in the tour description, which left me with an unpleasant feeling. After that, I asked them to call a taxi, but they said something like (I don't know). However, an Asian person who seemed to have lived in Japan helped us and called a taxi for us. (That was lucky.) I am truly grateful to that Asian person. Thank you very much. I have more to say, but I don't think all tours are like this, and I was able to meet kind locals. An 8-year-old might not be able to handle it. However, I was disappointed that they didn't inform us from the beginning.
とても子供が楽しみにしていたカヤック。英語が堪能ではない事は伝えていました。もちろん、8歳の子供と一緒という事も…英語での説明はわからないですが、初体験ではなかったのでカヤックの漕ぎ方等、理解して参加していました。説明も終わり頑張ろうという事で漕ぎ始めて数十メートル漕いだ辺りで私たち家族だけ遅れがでました。リーダーらしき人が近くまできて、英語で(長い距離漕がないと行けないけれど、大丈夫ですか?)と聞かれました。子供も初めての体験ではないので慣れて行けばどうにかなるかと思い(トライ・チャレンジ)と言う言葉を何回か繰り返しましたが、戻って欲しかったのでしょうか、相手も進ませてくれません。等々、戻る事を決心して戻りました。すると、待っていたかというようにスタッフが待っていて、(おなかが痛いのね、可哀そうに)と言ってきました。ハワイ島は初めてで、ホノルル感覚で訪れたのも反省し、悔しかったのですが、ツアーの説明にこの様な事もあると書いてもいなかったし、だまされた感が残り嫌な気持ちになりました。その後、タクシーを呼んでくれるよう頼んでみたのですが、(わからない)ような事を言われました、しかし、日本に住んでいたらしいアジアの方が伝えてくれてタクシーを呼んで下さいました。(ラッキーでした)
本当にそのアジアの方には感謝です。ありがとうございました。他、書きたい事がありますが、このようなツアーばかりではないと思うし親切な現地の方ともしりあえました。8歳児は無理なのかもしれません。でも、初めから知らせてくれない対応には残念でした---。
| Rating: | |
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| Attended as: | Families with Young Children |
| Posted on: | 2014/07/29 |
| Activity Date: | 2014/07/25 |
Reviewed by: aki
We participated as a family with no English skills at all. Therefore, we couldn't understand what was being explained and were just paddling the sea kayak.
I would recommend this to those who are fluent in English. The reason is that my high school son underestimated the sea kayak and signed up for a single kayak, but he ended up "exhausted" and couldn't keep up with the speed of the other participants, falling behind. At that time, the guide performed the amazing feat of towing my son's kayak.
It was a day that made me acutely aware of how much I wish I could speak English.
英語が全く出来ない家族での参加でした。よって、何を説明されているのかが理解出来ずに、只々、シーカヤックを漕いでいる状態でした。
英語の堪能な方にはお薦めしたいと思いました。
理由は高校生の息子がシーカヤックを甘く見てsingleで申し込んだのですが、「疲れた果てた」為、他の参加者のスピードについて行けず、一人遅れての状態となりました。
その際、ガイドの方が息子のカヤックを牽引してくれるという離れ業を行って下さいました。
英語がしゃべれたらなぁ~と痛感した一日でした。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2014/07/21 |
| Activity Date: | 2014/07/14 |
Reviewed by: Hilary and Calvin
Wow! This was an awesome experience! Our hosts, Ashley and Santino were friendly, knowledgable, helpful and fun! Kayaking was beautiful and snorkeling spectacular! We will definitely do this again the next time we're on the Big Island and we highly recommend you experience this for yourself too!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2014/07/19 |
| Activity Date: | 2014/07/12 |
Reviewed by: COgirl
The Kayak and Snorkel Adventure was great! Our family of 5, including two 10 year olds and a 6 yr old, participated. It was a bit much for our kiddos to paddle the whole way so the majority of the work was on the parents. We were able to get a 3 person kayak for the 6 yr old, a 10 yr old, and a parent. Once we got to the snorkeling location it was fun to snorkel then get out and have fresh pineapple then jump off the cliff into the ocean! The guides were super friendly and very helpful. At times kayaks would fall behind the group and they always had someone who stayed with them just to make sure they were OK. There was never pressure to hurry up, etc. I am giving it a 4 vs. a 5 because we didn't see/go into any sea caves which was one thing we were looking forward to. I would recommend!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2014/07/19 |
| Activity Date: | 2014/06/28 |
Reviewed by: Simon & Toni
A great morning, great location, friendly and informative staff, fun experience for everyone
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2014/07/05 |
| Activity Date: | 2014/06/12 |
Reviewed by: Nik Mason
This was a great little kayak tour. The guides were absolutely awesome (don't remember their names). We were hoping to see a few more sea caves/lava tubes, and thought we might be able to go in them. We only got to take a look at one sea cave, and we just paddled up to it and looked. The snorkeling was good, and the cliff jump was awesome as well. Well worth the money!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2014/07/03 |
| Activity Date: | 2014/06/27 |
Reviewed by: John A. Calleja
Due to the weather and not having any surf waves we were not able to attend the event, but the company that offered it they tried two different times to get us, just no waves to offer for surfing.
| Rating: | |
|---|---|
| Packages: | Group Lesson |
| Attended as: | Families |
| Posted on: | 2014/06/26 |
| Activity Date: | 2014/06/19 |
Reviewed by: John A. Calleja
Shawn was a great tour guide and took the time out to really help us with getting ready to dive.
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2014/06/26 |
| Activity Date: | 2014/06/16 |
Reviewed by: Cathie
Had a GREAT time kayaking and snorkling. The sea caves were awesome and the cliff diving a little too adventurous for me, but loved watching others. Snorkling was great. Plenty of time to enjoy everything. GREAT GUIDES.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2014/06/20 |
| Activity Date: | 2014/06/04 |
Reviewed by: Jovi
We had a great time doing this. Our guide was so nice. She was upbeat, relaxed and professional. That set the tone for the trip and allowed all of us to relax and have fun. The sea cave was a little disappointing, it was more like a hole in the wall. The snorkeling was wonderful. All in all it was a thumbs up trip that I'd like to do again.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2014/06/20 |
| Activity Date: | 2014/06/17 |
Reviewed by: KyLaura
Our kayaking trip was amazing! We were both first-timers, and our guide (Tori) did an excellent job explaining how to paddle, safety procedures, etc. if you're like me, you may be thinking, "You all say this is easy...but maybe you're just better at things than I am." Well, trust me: this is easy, fun, and wonderful. The trip was relaxing, and during the snorkeling part we saw lots of fish (yellow tang, parrot fish), an eel, and turtles. Once we got to the cliff and snack area, we also saw a mongoose! A note on the cliff: jump. Seriously, just do it. You will regret it if you don't.
In short, take this adventure! The staff are professional and friendly, and the activity itself is not to be missed. Thank you, Tori, for one of our favorite activities! You are awesome!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2014/06/11 |
| Activity Date: | 2014/06/08 |
Reviewed by: Shane and Ayano
My wife and I went on the kayak and snorkel adventure about a month ago now and we were both so happy that we did. The bay itself and the surrounding areas are incredibly beautiful and kayaking is the best way to see it all. The snorkelling was great and our guide made everyone feel safe. Speaking of the guide, Jasmine was really knowledgeable and enthusiastic and made sure everyone had a great time. A personal highlight was jumping off of the cliffs into the ocean (twice!)We both had a fantastic time and I would thoroughly recommend the sea kayak adventure to anyone
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2014/06/02 |
Reviewed by: Planemark
This was an adventure we will treasure for a lifetime. Kayaking among Hawaiian Spinner Dolphins and snorkeling in water with a spectacularly beautiful reef; home to dozens of species of fish. We even viewed Moray Eel and a large White Tip Shark. Words cannot do this justice. Our guide, Mike, was friendly, helpful and informative. It is an ideal excursion for those new to shorkeling and kayaking. The highlight of our Hawaiian vacation. Thank you so much.
| Rating: | |
|---|---|
| Packages: | Morning Tour |
| Attended as: | Families |
| Posted on: | 2014/06/02 |
| Activity Date: | 2014/05/30 |
Reviewed by: HAWAII BOUND
WHAT A GREAT TOUR AND SO MANY WONDERFUL THINGS TO SEE! COULD HAVE DONE IT ALL DAY!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2014/05/08 |
| Activity Date: | 2014/04/19 |
Reviewed by: 匿名希望
I have visited the Big Island about three times, but I never knew where the surf spots were and always envied those enjoying the ocean. However, this time I participated in a private lesson, and the instructor was fun. It was my first time on a longboard, but I was able to ride the waves several times, so I am very satisfied.
ハワイ島には3回ほど訪れていますがサーフスポットがわからずいつも海を横目にうらやましく思っていましたが今回プライベートレッスンに参加させて頂きイントラの方も楽しく初ロングボードでしたが何度か波に乗る事ができたので
とても満足しています。
Thank you very much.
From Team HLSI
どうもありがとうございました
Dōmo arigatōgozaimashita- From Team HLSI
| Rating: | |
|---|---|
| Packages: | プライベートレッスン |
| Attended as: | Solo Travelers |
| Posted on: | 2014/04/07 |
| Activity Date: | 2014/02/09 |
Reviewed by: Heather
My husband and I both participated in this adventure. We are certified divers but didn't want to deal with equipment or renting gear. This was a good alternative. The reef is a very short swim from the shore. I immediately saw tangs, angels, eel, parrot fish, rock fish, and wrasse. Because the water was so shallow the colors were vibrant. The tour sold $20 underwater cameras and I was able to take pictures. Well worth the money.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2014/04/05 |
| Activity Date: | 2014/03/10 |
Reviewed by: Heather
I gave the adventure 5 stars, because I don't think it could have been any better and the guides were excellent.
That being said, I did not enjoy the adventure. The water was very rough and I had a very difficult time paddling and controlling the kayak. I have kayaked on lakes and rivers before without difficulty. In addition, because it was so rough, I got VERY sea-sick. That made the return trip nearly impossible. Since you are on your own, you have to muscle through it. As a result, my husband didn't enjoy it because he was worried about me.
Some suggestions, don't do this adventure if you get sea-sick. Another gentleman in the group was also throwing up, so it wasn't just me. In addition, unless you are in amazing physical condition, get a two person kayak. You can use your combined strength to get through the waves.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2014/04/05 |
| Activity Date: | 2014/03/13 |
Reviewed by: mitsuuchi
It was amazing. Once you're in the ocean, words are unnecessary. Kevin's personality was kind and attentive, which I really appreciated.
There is no shade on the water, so sunscreen is a must.
最高です。海の中にはいったらもう言葉はいりません。
ケビンさんの人柄も親切丁寧でありがたかったです。
海上は日陰がないので日焼け止め必須です。
| Rating: | |
|---|---|
| Packages: | 海中洞窟探検プラン(2018/12/31まで) |
| Attended as: | Couples |
| Posted on: | 2014/03/28 |
| Activity Date: | 2014/03/19 |
Reviewed by: Luke
A must for anyone even slightly intrigued by the world of SUP. If you do go make sure to ask for George as your instructor, he was the best and most knowledgeable.
| Rating: | |
|---|---|
| Packages: | Standard Lesson and Coastal Tour |
| Attended as: | Solo Travelers |
| Posted on: | 2014/03/08 |
| Activity Date: | 2014/02/15 |
Reviewed by: Anne
We had a blast on our kayaking/sea cave/snorkeling tour. Our guide was absolutely wonderful and extremely knowledgable about the ocean. The weather was crisp and perfect. Would do it again and again. We even saw whales!!!!!!!!!!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2014/02/18 |
| Activity Date: | 2014/02/15 |
Reviewed by: HAWAII BOUND
WORDS CANNOT DESCRIBE WHAT WE SAW AND HOW IT MADE US FEEL - JUST SO BREATHTAKING!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2014/02/13 |
| Activity Date: | 2013/03/27 |
Reviewed by: おーこ
I usually don't exercise at all, so paddling was very tiring for me. No matter how slow I was, the instructor waited for me, which was reassuring. Since we wore vests while snorkeling, it was enjoyable even in areas where I couldn't touch the bottom.
普段全く運動をしないのでパドルをこぐのがとても疲れました。
どんなに遅くてもインストラクターの方が待っていてくれたので安心でした。
シュノーケルはベストを着用するので足のつかない所でも楽しかったです。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2014/01/20 |
| Activity Date: | 2013/12/26 |
Reviewed by: Elaine Alper
Kyle and Kira were WONDERFUL!!! My 12 year old son, Brandon, and I, felt very safe and confident. I was worried about getting in and out of the kayak, but Kira made me feel very comfortable about it. We LOVED the entire excursion, and would definitely do it again, when we visit. We had the most perfect weather, too. Thank you Kyle and Kira!!! You guys ROCK!!!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2014/01/13 |
| Activity Date: | 2014/01/10 |
Reviewed by: Kayline
Kira was our guide and she was fabulous! We saw hundreds of spinner dolphins and beautiful coral while snorkeling. We had a kayak picnic with amazing pineapple and treats. We climbed rocks and jumped off the end of the world! Truly my favorite thing we did while on the big Island. Thanks!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2014/01/04 |
| Activity Date: | 2013/12/10 |
Reviewed by: Kim
A trip highlight! The trip is challenging but not overly so, the staff were very personable and funny. They were able to account for everyone's skill level to make the trip enjoyable. Seeing wildlife from so close was great. Just bring your sunscreen -- would go again in a heartbeat!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2014/01/02 |
| Activity Date: | 2013/12/24 |
Reviewed by: Camron
Unfortunately, on the day of our visit, the waves were so high that swimming was prohibited at the beach, and we were informed that we couldn't be taken to the underwater cave located about three miles away. However, they explained everything very politely and offered us the option to cancel or enjoy activities in the bay at half price, so we ended up having a great time kayaking and stand-up paddleboarding in the bay. In the end, we were very satisfied.
当日はあいにくビーチでも遊泳禁止が出るほど波の高い日で、3マイルほど先の入江にある(らしい)海中洞窟までは連れて行けないとのこと。とても丁寧に説明してくれたのとキャンセル又は半額で湾内で遊んでもよいとのことだったので、湾内カヤックとスタンドアップパドルを楽しみました。結果的に満足できました。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2013/12/29 |
| Activity Date: | 2013/12/22 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
We sincerely apologize for not meeting your expectations during your recent trip. Upon confirming with the operating company, we found that while cases like this are very rare, if it is determined that continuing with the kayak activity is difficult, participants will be returned to the starting point, and alternative activities will be suggested. We also apologize for not clearly communicating this information on the tour page. We have promptly added a note to the tour page regarding this matter. Based on your valuable feedback, we will strive to improve our services in the future.
VELTRA Customer Support Team
この度はせっかくのご旅行にも関わらず、お客様のご期待に沿うツアー内容とならず大変申し訳ございませんでした。
催行会社に事実確認を行ったところ、今回のようなケースは非常に稀ではありますが、カヤックでの参加継続が困難と判断された場合はスタート地点までお戻りいただき、カヤックに代わるアクティビティをご提案させていただいているとのことでございます。
このようなケースに関しての注意をツアーページ上で明確にご案内していなかったことも重ねてお詫び申し上げます。
取り急ぎツアーページには注意書きを掲載する対応をさせて頂きました。
お客様からの貴重なご意見を元に、今後のサービスの改善に努めさせていただきます。
VELTRA カスタマーサポートチーム