Big Island
Jake and Dustin were fantastic. They were knowledgeable and funny, made you feel safe. It rained the entire time but it didn't matter, this was the best part of our vacation. Mahalo!
The guide's stories, which didn't quite match the Hawaiian atmosphere, were interesting. At the summit of the 4,000-meter mountain, I realized how thin the air was as even the slightest movement made it hard to breathe. However, that day featured a breathtaking sunset that is rarely seen, with the sun setting in a sky that burned bright red, which was truly wonderful and moving. I was very happy to have my husband take a photo with that backdrop. The stargazing tour didn't have a full sky of stars, but I was satisfied to see the Milky Way stretching long across the sky.
道中ハワイの雰囲気に合わないガイドさんの話が面白かったです。
4000メートル山頂ではちょっとでも動作を早くしただけで呼吸が
苦しくなり、空気の薄さを実感しました。でもこの日は滅多に見れないほどの
絶景のサンセットだったそうで、真っ赤に燃えた空に太陽が沈む様は本当に
素晴らしく感動しました。それをバックに主人と写真をとって下さったのが
とても嬉しかったです。星空ツアーは満天とはいかなかったですが、天の川が
長ーく見えて満足しました。
Thank you very much for participating in our tour.
The sunset and sunrise from the summit of Mauna Kea are truly magnificent, often featured among the world's breathtaking views. Many participants come back for more. If the weather is good during the new moon, you can enjoy a sky full of stars, which I highly recommend.
We hope you will join us for a different tour next time. All of our staff are sincerely looking forward to welcoming you again.
Nature School
Tomoe
弊社のツアーにご参加頂きまして誠にありがとうございました。
マウナケアは世界の絶景にでてくるぐらい山頂からの夕陽と日の出はとても素晴らしいです。
皆さん、リピートするくらいです。星観測も新月時で天候が良ければ満天の星空を鑑賞できますので本当にお勧めでございます。
次回はまた違うツアーにご参加くださいませ。スタッフ一同心よりお待ち申しております。
ネイチャースクール
トモエ
I was able to enjoy everything from the 3 PM pickup until returning to the hotel. I had a fulfilling time with the guide's stories during the journey, the meal break at the Onizuka Center, photo opportunities along the way, the sunset, and stargazing.
It was my first time seeing such a beautiful Milky Way, and I don't think I'll have another chance like this in the future. I had an incredibly good experience.
I believe this is something everyone should do at least once.
15時のピックアップから、ホテルに帰って来るまで全てを通して楽しむことができました。
移動中のガイドさんのお話やオニヅカセンターでの休憩食事、途中での写真タイム、サンセット、星空観測と充実した時間を過ごさせてもらいました。
あんなに綺麗な天の川を見れたのはこれが初めてで、今後もなかなかないんじゃないかとおもいます。
非常にいい経験をさせてもらいました。
この経験は一度はするべきだとおもいます。
Thank you, Tom, for sharing your experience.
The photos you posted are really beautiful!
Mauna Kea is higher than Mount Fuji, so the air is thinner and the stars are truly stunning.
The night sky changes completely with the seasons, so how about visiting during a different season next time you come to the island?
Also, the sunrise from Mauna Kea offers a magnificent view!
It's a sight that every traveler visiting the Big Island should see at least once!
Thank you very much for using Masashi's Nature School.
We look forward to your next visit to the island, Tom.
tom様、体験談投稿ありがとうございます。
投稿してくださった写真とても綺麗ですね!
マウナケアは富士山よりも高い山ですから空気も薄くて星も本当に綺麗に見えますよね^^
星空も季節によって全然違う景色になりますし、今度ご来島の際は違う季節に来てみてはいかがでしょうか^^
また、マウナケアからみる朝陽の方も素晴らしい景色です!
ハワイ島にきてくださる旅行者の皆様に是非一度は見てもらいたい景色ですよね!
この度はマサシのネイチャースクールをご利用頂き誠にありがとうございました。
tom様のまたのご来島お待ちしております。
I highly recommend this tour.
During the tour, they take photos with a DSLR camera. They capture a lot of moments, including posed shots and candid ones. This is included in the tour price. What impressed me the most was getting a photo taken with the stars! It's something I couldn't capture with my handheld digital camera, so it became a wonderful memory.
こちらのツアーはオススメです。
ツアー中、一眼レフで写真を撮ってくれます。ポーズしているところやオフショットまでほんとたくさん。それも料金はツアー代に含まれています。感動したのは星と一緒に撮ってもらったこと!手持ちのデジカメでは撮れないのでとても思い出になりました。
Thank you very much for participating in our tour.
All of our guides are professional-level photographers with their own cameras. They can capture beautiful stars as well.
We hope you will join us again for our next tour.
All of our staff are sincerely looking forward to your visit.
Tomoe
弊社のツアーにご参加いただきまして誠にありがとうございました。
ガイドさんは皆自前のカメラで腕はプロ級です。星も綺麗にとれます。
次回もまた弊社のツアーにご参加くださいませ。
スタッフ一同心よりお待ち申しております。
トモエ
As everyone has mentioned, we drove down a very steep slope in a 4WD vehicle to the valley bottom. Then, we finally got to ride the horses. The explanations were all in English, which made me a bit worried (or rather, I couldn't understand what was being said), but a Japanese person from the tour who lives in the U.S. helped by translating. Thank you very much! Their son, who looked to be around middle school age, was cute and considerate.
I was worried about whether I could get on the horse properly, but when I managed to do so, they said things like "As expected!" The horseback riding experience was something I had done several times before, and each time I ended up feeling stiff and tired, but this time I was able to enjoy it leisurely in nature.
The path was quite wild. While I felt safe riding the horse itself, we got to see waterfalls along the way and splashed through rivers, which is not something you get to experience often. I think the horseback riding experience in Waipi'o Valley is a recommended tour for nature lovers and those who want to ride horses. Even if you're not fluent in English, you can still enjoy it. However, you won't be able to hear the explanations along the way. It's not because it's in English; it's just that you can't hear when you're further away. So it might be the same in Japanese as well.
皆さんが書いているように、すごい急な坂道を4WDの車で谷底へ。
そしてお待ちかねのお馬さんに乗ります。
説明は全部英語でされるのでなんとなく心配(というかなんといっているか聞き取れない)でしたが、一緒のツアーの在米の日本人の方が通訳をしてくれて助かりました。ありがとうございました。そしてその方の息子さんが中学生くらいなのにかわいくて気遣ってくれました。
うまく馬に乗り移れるか心配だった私がうまく乗り移れると「さすが~」とか言ってくれたりして・・
乗馬体験はなんどかしているいて、そのたびにかちんこちんで疲れるのですが、今回は自然の中でゆったりと楽しめました。
なにしろワイルドな道なんですよ。乗馬そのものは安心して乗れますが・・
途中では滝が見られたり、川をざばざば行ったりとなかなかできない体験ではないでしょうか?
ワイピオ渓谷の乗馬体験は自然派にも、乗馬をしたい人にもおすすめのツアーだと思います。
英語が堪能でなくても、十分楽しめますよ。ただし、道すがらの説明は聞こえません。英語だからではなく離れると聞こえないんです。なので日本語でも英語でも同じかもしれません。
The moon was a thin crescent, so without being disturbed by the lights, I was able to fully enjoy the perfectly clear starry sky for the third time. My son and I said, "I wish Mom could have seen this," remembering my wife who passed away last year. I hope many people get to see this.
月が細い三日月だったので、あかりに邪魔されず、正に満天のクリアーな星空を3度目の参加で堪能することがて巻きました。息子と2人「お母さんにも見せたかったね」と昨年亡くなった妻を偲んだ次第です。是非多くの人に見てもらいたいとおもいます。
Thank you for sharing your experience. I'm glad to hear you were able to enjoy the starry sky with so little moonlight. I'm very sorry to hear about your wife. We will continue to strive to allow as many people as possible to see the stars of Mauna Kea. Thank you very much for using Masashi's Nature School. We look forward to your next visit to the island, Mr. Harasawa.
体験談投稿ありがとうございます。
月明かりの少ない満天の星空を堪能できたそうで良かったです。奥様のことに関しては非常に残念に思います。
弊社でもできうる限り多くの人にマウナケアの星を観ていただくためにこれからも努力していこうと思います。
この度はマサシのネイチャースクールをご利用頂き誠にありがとうございました。
原澤さまのまたのご来島お待ちしております。
We visited Hawaii for our honeymoon, wanting to enjoy nature not only on Oahu but also on the Big Island. We participated in this popular tour and were very satisfied. We also joined the sunrise tour early in the morning, participating in both the sunrise and sunset tours in one day. I was unsure if it made sense to join similar tours twice, but I’m glad we did (it was quite physically demanding, though!). During the sunrise tour, there are fewer people at the summit of Mauna Kea, allowing us to quietly enjoy the starry sky and sunrise. Although it was dark and I was sleepy, making it hard to see the scenery around Mauna Kea during the sunrise tour, the sunset tour allowed us to enjoy the views at a leisurely pace. The fact that the sun sets and rises in different places, and the starry sky looks different, made it worthwhile to see both. Personally, I was very happy to have seen the starry sky twice!
新婚旅行でハワイを訪れ、オアフ島だけでなく、ハワイ島で自然を満喫したいという思いでハワイ島を訪れました。そして人気のあるこのツアーに参加しましたが、大満足でした。私達は早朝にサンライズツアーにも参加しており、一日にサンライズとサンセット両方のツアーに参加しました。二回も同じようなツアーに参加する意味があるのか疑問でしたが、両方のツアーに参加してよかったと思います(体力的に結構ハードですが笑)。サンライズツアーの時間帯ではマウナケア山頂に行く人が少ないため、静かに星空やサンライズを見ることができます。サンライズツアーでは暗くて眠くてあまりマウナケア周辺の景色を見ることができませんでしたが、サンセットツアーではゆっくり景色を楽しむことができます。そして太陽が沈む、出てくる場所が違う、星空の顔が違うということで二度見る価値はありました。個人的には星空を二回も見れたとことが大変よかったです!!
Dear Taro,
Thank you very much for participating in our Mauna Kea Summit Sunset and Stargazing Tour & Sunrise and Stargazing Tour. We are truly delighted that you were able to join both tours! It’s quite rare for customers to participate in both at the same time!
As you mentioned, the sunrise and sunset tours can be considered completely different experiences. Since the stars are constantly moving, you can enjoy entirely different night skies, and you can also see the sun rising from the sea of clouds and setting, so there is definitely enough value in participating in both!
We are honored that we could provide a page of memories for such an important trip as your honeymoon!
Thank you again for using Masashi's Nature School. Wishing you a lifetime of happiness!
Taro様
この度は弊社のマウナケア山頂夕陽と星空ツアー&朝陽と星空ツアーに御参加頂き誠にありがとうございます。
両方のツアーに御参加して頂けたなんて本当に嬉しいです^^ なかなか両方同時にご参加して頂けるお客様はいないです!
Taro様のおっしゃる通り、朝陽と夕陽のツアーは全く別物と考えても過言じゃありません。
星も常に移動しているため全然違う星空を楽しむこともできますし、太陽も雲海から昇ってくる顔と沈んでいく顔を見ることが出来ますので両方参加してみる価値は十分あります!
今回Taro様達は新婚旅行でのお越しで、そんな大事な旅行の思い出の1ページを弊社がご提供することが出来て光栄です!
この度はマサシのネイチャースクールをご利用頂き誠にありがとうございました。
どうか末永くお幸せになってください^^
ネイチャースクール
Beautiful views of Kohala mountains and ocean. Guides accessed the experience of the group and allowed cantering. Some how the 2.5 hr wasn't long enough. Glad we did this.
Since we are 64 and 63 years old, we arrived on the Big Island two days ago to consider our health, and we took it easy the day before climbing Mauna Kea.
We had a guide who provided information about the history of Hawaii Island and its unique flora and fauna, and we were able to enjoy overcoming the bumpy roads.
I was worried about altitude sickness, but by following the guide's specific advice like "Don't sleep here / Let's take care of the restroom / Put on gloves and a knit hat at this point," I had no issues.
I was able to remember and record things like the "flower of connection" and "silversword," which I wouldn't have noticed if I hadn't participated in the tour.
The stargazing using the reflecting telescope next to the Onizuka Center was a wonderful lecture, and I recommend this tour even for those who are not interested in astronomy. The fact that we could download the photos taken by the guide also added to the value of the experience.
"We want to strengthen our legs and aim to see the lava flowing into the sea next time," we discussed as an elderly couple. If that opportunity arises, please let us know!
64歳&63歳ですので体調を考慮して、2日前にビッグアイランドに到着し、マウナケア登頂前日もゆっくり過ごしました。
ハワイ島の歴史や固有動植物の案内があり、凸凹道も楽しく克服できました。
不安だった高山病ですが、ガイドさんの「ここでは寝ないでください/トイレを済ませましょう/手袋とニット帽はこの時点で」等、具体的なアドバイスに従うことで問題ありませんでした。
ツアーに参加しなければ目に入ることのなかった【縁結びの花】や【銀剣草】なども記憶と記録に残すことができました。
http://2016summer.jimdo.com/%EF%BC%92%EF%BC%97%E6%97%A5-%E3%82%B9%E3%83%90%E3%83%AB%E5%A4%A9%E6%96%87%E5%8F%B0/
オニヅカセンター横での反射望遠鏡を使った天体観測は素晴らしいレクチャーで、天体に興味がない人にもお勧めのツアーです。
ガイドさんが撮影して下さった写真をダウンロードできる点もお得感を倍増させます。
「足腰を鍛えて、次回は溶岩が海に流れ落ちるところを目指したいね。」
と話し合っている老夫婦です。そのチャンスがあればヨロシク!!
Thank you very much for participating in our tour.
Many of our guests return for the Mauna Kea tour on the Big Island after experiencing it just once.
Since it has been selected as one of the world's breathtaking views, the scenery is truly magnificent.
We, the staff, sincerely look forward to your next visit to the island.
Nature School
Tomoe
弊社のツアーにご参加頂きましてまことにありがとうございました。
ハワイ島のマウナケアツアーは一度参加するとまたお越しいただけるというリピーター様がたくさんおられます。
世界の絶景にも選ばれているこらいですから本当に素晴らしい景色でございます。
次回またのご来島をスタッフ一同心よりお待ち申しております。
ネイチャースクール
トモエ
It was the first time for my husband and children to ride horses properly. After a brief explanation in English, each person was assigned a horse, and they quickly got on. From the moment they mounted, they held the reins themselves and started moving! At first, my sons were nervous, but after about 10 minutes, they seemed to be having a great time. They enjoyed the beautiful scenery while riding. Then, after about 30 to 40 minutes, when the instructor asked, "Do you want to try running?" they all nodded and started to run together! My eldest son enjoyed running several times afterward, while my younger son, who was scared, took his time walking, which was nice as everyone could progress at their own pace. After more than an hour and a half of riding, we finished, and it was interesting to see the contrasting feelings between the exhausted parents and the kids who wanted to ride even more. As a side note, it seemed beneficial for my sons, who are learning English, that everything was conducted in English.
ちゃんとした乗馬が初めての主人と子供たち。
英語での簡単な説明の後、一人に一頭の馬があてがわれ、早速乗ることに。
乗った瞬間から手綱を自分で持ち、移動開始!
始めはドキドキしていた息子たちは10分もすると楽しそうに。
素晴らしい景色を堪能しながらの楽しい乗馬を満喫していました。
そして30~40分して頃、「走ってみたい?」というインストラクターの一声に頷くと皆で一斉に走り始めることに!
走りを満喫する長男はその後も何度か走りに挑戦、怖いという次男はマイペースに歩き、と個々のペースで進めることもありがたかったです。
一時間半以上の乗馬の後に終了したが、くたくたの親ともっともっと乗っていたかった、ということもたちの感想が対照的でした。
補足ではありますが、英語を学習中の息子たちにとっては英語オンリーであることも良かったみたいです。
First it started off with a mix up with the dates!! I booked for 8-29-2016 with the voucher confirmation for the 29th of August but was contacted by the host stating that we are schedule for 8-31-2016. We have already left the Condo, on our way to the tour which is a 1 1/2 hrs away when I got a call from the host of the tour!!!! We have already been driving for about 1/2 hr at that point. So then the tour was cancelled for 8-31-2016 due to the Hurricane threat and was told that I will be refunded. So I am back in my home town without doing any of the things I wanted to do!!!!!
We booked our tour of the Waipio valley with the hope of a different type of Hawaiian adventure. Jaime was our well versed guide. His humour and eagerness to share his vast knowledge of Hawaii history, as well as the flora and fauna of the valley made the tour quite memorable. However the ability to rid beautiful beautiful ,well mannered horses in such a magical historical setting made the the rid unforgettable. My hats off to Jaime
and the rest of the wonderful staff that made this the
best Horse back ride that we have ever exprienced. This is definately some
thing that everyone should experience at least once in their lifetime.
They arrived on time at 1:30 PM. The guide is Jin, also known as Big Jin. It seems he majored in geology and botany at the University of Hawaii, and he provided detailed explanations about the lava and vegetation along the way.
To acclimatize to the altitude, we stopped at the Onizuka Center, and around 4:00 PM, we had our meal (a bento). Therefore, it would be wise to have an early lunch on that day. Additionally, the places to eat (with benches) are limited, so if you want to eat in peace, it's best to secure a seat early. It started to rain on the day, so we took shelter in the car.
After that, we headed straight for the summit. Unfortunately, we couldn't see the spectacular sunset due to intermittent rain, but the view from 4,000 meters was exceptional. The summit of Mauna Kea was truly divine.
For stargazing, the clouds didn't clear, and the guide was having trouble deciding on various locations, but we finally found a spot near Waikoloa where there was a break in the clouds above us. We were able to see various constellations centered around the Milky Way. The guide pointed them out with a laser beam, making it easy to understand. Additionally, they took high-quality photos of us against the starry sky with a high-performance camera. It's rare to capture such images with a regular camera, making it a valuable experience. The photos can be downloaded later.
While the guide was fine, I had hoped for a magnificent sunset, so I rated it four stars.
13時30分の定刻通り迎えにいらっしゃいました。ガイドはビックジンことJINさんです。ハワイ大学で地質や植物学を専攻されていたようで、道中は溶岩や植生のことを詳しく解説いただきました。
高地順応するため途中でオニヅカセンターに立ち寄り、16時00分頃にご飯(お弁当)となります。ですので、当日のランチは早めに摂っておいた方が賢明かと思います。また、食べる所(ベンチがあるところ)は限られており、落ち着いて食べたい人は早めに席を確保しておくとよいでしょう。当日は途中で雨が降ってきたので、車の中に逃げ込みましたが。
その後、一気に頂上を目指します。あいにく断続的に雨が降る中、スペクタクルな夕焼けは見ることができませんでしたが、4000mから見る景色は格別でした。マウナケア山頂も神々しい限りです。
星空観測は雲が切れず、ガイドさんもいろいろ場所を決めかねていましたが、
やっとワイコロアの近くで頭上にポカリと雲が抜けているところがありました。
天の川を中心にいろいろな星座を見えることができました。レーザービームで指し示してくれるのでわかりやすかったです。また、自分たちと星降る空を高性能カメラで撮影いただきました。普通のカメラではなかなか撮れないので貴重です。写真は後日、ダウンロードできます。
ガイド自体は問題なかったのですが、やはり雄大な夕焼けを期待していたので、
評価は4つ星にさせていただきました。
I'm glad I was able to safely visit Mauna Kea, which is higher than Mount Fuji, without getting altitude sickness. I was happy to see the sunset and the sea of clouds during the breaks along the way. The staff mentioned that due to the moon, the stars wouldn't be very visible, but I was pleased to see them better than in Japan. Since it gets cold, warm soup might be better than coffee.
富士山より高いマウナケアに安心安全に行けて高山病にならず良かったです。途中休憩があり夕日も雲海も見れて幸せでした。
スタッフの方から月の関係で星があまり見えないと言われましたが日本より良く見えて良かったです。
体が冷えるのでコーヒーより暖かいスープだともっと良いかもしれませんねー。
Very nice views from the slopes of the Kohala mountain. It was very nice riding through the big open hillsides, and seeing Maui in the distance.
The deep blue sky before sunset, the colors of the earth at the summit, the sea of clouds dyed by the setting sun, the Milky Way and the starry sky, and the large moon clearly visible. Everything was a sight I had never seen before.
I was worried about altitude sickness, but thanks to the guide's advice, I was able to head up with peace of mind. I felt a bit unsteady at the summit, but sitting on the stone steps and taking deep breaths quickly made me feel better. The view and weather from the visitor center were completely different from those at the summit, so I’m really glad I chose the tour that went all the way up.
I truly appreciated the benefit of downloading photos when I got back. Many of the photos I took myself didn’t turn out great... I’m happy to receive photos that captured the scenery of that day perfectly. They also took many fun composition shots.
Thank you so much to our guide, Macchan, for making us laugh! It was great to hear stories about the Big Island along the way. I was impressed by your wide knowledge and thoughtfulness.
The two-shot photo with the starry sky taken by Kon-chan became the best memory of this trip. I plan to print it out and display it.
Thank you both for a wonderful time!
If I get the chance to go to the Big Island again, I will definitely use Masashi's tour!
日が暮れる前の濃い青の空、頂上の大地の色、夕陽に染まる一面の雲海、天の川と満天の星空、くっきりと見える大きな月。すべてが初めての光景でした。
高山病が不安でしたが、ガイドさんのアドバイスで安心して向かうことができました。
頂上ではふらつきなどがありましたが、石段に座って深呼吸をしているとすぐに良くなりました。
ビジターセンターからの景色と天気は頂上と全然違ったので上まで行くツアーにして本当によかったです。
写真ダウンロードの特典のありがたみは帰ってから痛感しました。
自分で撮った写真は後で見るとイマイチなのも多くて・・・。
あの日の景色をそのまま切り取ったような写真がもらえて嬉しいです。
楽しい構図の写真もたくさん撮ってくれました。
ガイドのまっちゃん、たくさん笑わせてくれてありがとうございました!道中でハワイ島の話も聞けて良かったです。幅広い知識と心配りに感動しました☆*。
こんちゃんに撮っていただいた星空バックのツーショット写真はこの旅一番の記念になりました♪プリントアウトして飾りたいと思います。
お二人共素敵な時間を本当にありがとうございました☆彡.。
またハワイ島に行くことができたら必ずマサシさんのツアーを利用します!
Things I wanted to see on the Big Island: Nature Point on the east side, Kilauea Volcano, and sunset & stargazing from Mauna Kea. I considered doing a combined tour of Kilauea and Mauna Kea, but due to travel time and some places being inaccessible, I decided to join separate tours.
In the end, it was a great success and I was very satisfied. We left in the afternoon, took our time acclimating by having a meal at the mid-level, and then headed to the summit. I only brought a lightweight down jacket and an outdoor jacket. They lent me ski wear, a hat, and gloves, so I was able to enjoy the sunset at the summit without shivering from the cold and had a wonderful view of the starry sky! There were so many stars that I didn't even know where to look.
That day was Tanabata. In Japan, it often rains or is cloudy on this day, but we had a clear view of the Milky Way. I was given instructions on how to take photos that looked like composites, and the results turned out great! The tour staff helped set up my camera for beautiful shots, and I ended up with lovely photos. Of course, you can also take wonderful pictures with your smartphone.
In addition to bottled water, they provided warm miso soup and drinks during the meal, which was nice. I was really lucky with the weather. I’m grateful that my number one thing I wanted to do on the Big Island turned out to be such a wonderful day, along with the attentive service and the entertaining guide! I'm glad I made the reservation in advance, as the tour was fully booked.
ハワイ島で見たかったもの。
東側のネイチャーポイント、キラウエア火山、マウナケアからのサンセット&星空観測。
欲張りにセットでキラウエア&マウナケアとなんていうのも考えましたが、所用時間や行けない場所も出てくることから分けてツアー参加しました。
結果、大成功、大満足。
午後ゆっくり出発して中腹で食事をとったりして時間をかけて体を慣らし、山頂へ。
持参したのは薄手のダウンやアウトドアジャケットだけ。
スキーウエア上下、帽子、手袋を貸してもらえたので山頂でも寒さに震えることなくゆっくりサンセットを楽しみ、素敵な満天の星を眺めることができました!
星がいっぱい過ぎてどこ見ていいかわからないぐらい。
この日は七夕。日本だと雨や曇りの多いこの日ですがくっきりミルキーウエイ。
合成写真かと思うほどの
写真もこんな風にしてみてとご指示?をいただきどんな写真になるのかと思ったらこんな感じです!ツアースタッフがきれいに撮れる設定をちょちょいとしてくれたりしてマイカメラにも素敵な写真が残りました。もちろんスマホでも十分素敵な写真撮れます。
ペットボトルのお水の他、食事の際には温かいお味噌汁やドリンクが用意されていたのも良かったです。
天候に恵まれたのは本当にラッキーでした。ハワイ島でやりたかったことのナンバー1がこんなに素敵な日であったことと、行き届いたサービス、面白ガイドさんに感謝です!
申し込みは前もってしていって良かったです。満席でした。
Horses were well mannered and fit for each individual. Guide was great and had a very good experience.
This time, we had made a reservation for a family of four, but only one reservation was found. Since it wasn't specified whether the meeting place was the lower lobby or the main lobby, I asked the person at the tour desk, and that’s how I found out. I wonder what would have happened if I hadn’t checked in advance. It was a bit surprising. The optional content was good, so it's a shame. However, I do think that people who are proficient in English will enjoy it more.
今回、四人家族で予約していたのですが、1人分しか予約が入っていませんでした。
待ち合わせ場所がロウアーロビーかメインロビーか書いてなかったので、今回のツアーのデスクの人に聞いてもらったところ、それが判明しました。
事前に確認しなかったらどうなっていたか。
ちょっとびっくりです。
オプショナルの内容は良かったので残念です。
ただ、やはり英語が堪能な人の方がより楽しめると思います。
Thank you very much for participating in the tour. We are also pleased to hear that you enjoyed the activities.
Upon checking with the local operating company regarding the situation on the day of the tour, it was confirmed that, as you mentioned, only one reservation was arranged at the time of booking. We sincerely apologize for any anxiety this may have caused due to the oversight in arrangements. Additionally, we apologize for the lack of clarity regarding the pickup location details, which may have caused you inconvenience.
We take your feedback seriously and, together with the operating company, will strive to improve our services in the future.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
また、アクティビティ内容につきましてはお楽しみいただけたようで嬉しく思います。
現地催行会社に当日の状況を確認しましたところ、仰る通り、ご予約時には1名しか手配されておりませんでした。
手配不備により不安なお気持ちにさせてしまいましたこと、お詫び申し上げます。
また、ピックアップ場所の詳細につきましても、内容が明確でなく、お手数をお掛けして申し訳ございません。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
I participated with my husband after being recommended by a community on Facebook that loves the Big Island of Hawaii. Our guide was "Matsucchan," who looked great in a knit hat. On the day of the tour, I was a bit worried because it started to drizzle under a cloudy sky, but the guide's expertise was evident!
Working in tandem with another guide, Konno, we persevered and moved locations as needed to find the best spots, allowing us to enjoy both the sunset and the starry sky. It was said that the following day would feature a meteor shower (I forgot the name of it), so visibility was a bit challenging, but we had a clear view of the moon through a reflecting telescope (which can be tracked via GPS), and with the careful explanations using a laser pointer, we learned about the constellations and their history.
What impressed me the most was their ability to not miss any photo opportunities! They managed all the positions, so I felt completely at ease.
Additionally, there’s a follow-up story: during the tour, my husband lost his favorite sunglasses and was feeling down the next day. However, when we inquired about it on a whim, they found them on the bus and delivered them during that day's tour. I want to take this opportunity to express my gratitude once again. Thank you, Matsucchan, for the wonderful memories and the follow-up! (≧▽≦)
FaceBookのハワイ島好きコミュニティで勧められたこともあり、夫と二人で参加しました。
ガイドはニット帽がよく似合う"松っちゃん"。
当日は途中から霧雨の曇り空で大丈夫かなーと思ってたんですが、週5回上っている眼力は確かです!
もう1グループのガイドで相方のkonnoさんと連携して、粘りながら時には場所を移動しながら、ポイントを探し出して、サンセットも星空もしっかり観ることができました。
星空はナントカ流星群(聞いたのに忘れました;)が飛び交った翌日らしいので、ちょっと見えづらい感じでしたが、月は反射望遠鏡(GPSで追えるらしいです)でバッチリ見えたし、レーザーポインターを使っての丁寧な説明で、見えた星から星座の配置図とか歴史とかも知ることができました。
もっとも感心したのはシャッターチャンスとポイントを外さないこと!
立ち位置も全部仕切ってくれるので、任せておけば安心でした。
あと後日談がありまして、ツアー中に夫がお気に入りのサングラスを失くしてしまい、翌日半日ションボリしていたのですが、ダメモトで問い合わせたら、バスの中で見つけてその日のツアーの流れで届けてくれました。
この場を借りて、もう一度お礼が言いたいです。
松っちゃん、楽しい思い出とアフターフォローをありがとうございました(≧▽≦)
Our guide is David and he was very kind and informative. He provided a lot of island guide and knowledge of astronomy and geography. Everything in the tour were just fine. We had all things we needed. I loved the parka very much. Without the parka and the gloves, I would be freezed at the height of 4000m. When I saw the milky way in the sky, I was very very touched. It's incredible!!!!
The hurricane passed, and with clear skies and no moon, the starry night was truly beautiful. It was probably the most amazing sight I've ever seen, and I was moved. It was quite windy and cold, but they prepared warm tea for us, and the "freshly baked" cookies were delicious.
ハリケーンが通り過ぎて快晴で、月もなかったので、本当にきれいな星空でした。たぶん今まで見た中で一番すごくて、感動でした。
結構風が強くて寒かったですが、温かい紅茶を用意していただいたり、"焼きたての"クッキーも美味しかったです。
I rode a horse for an hour and a half in the great outdoors of Waipi'o Valley. I truly enjoyed it. However, I believe that a certain level of intermediate English proficiency is absolutely necessary for this tour, as you need to understand natural-speed English and be able to express yourself clearly in English.
I arrived at the meeting place 30 minutes early and wasn't sure where the check-in area was, so I asked in English if check-in was necessary, but the answer was NO. Just before the time, I asked another Japanese tour participant, who told me that the check-in was done at the back, so I hurried to complete the process. Then, I was scolded for being too slow in English.
Up until a certain point after the tour started, everything was going well and I was having fun, but my wife's horse got startled and began to act up after bumping into the horse behind it, causing a rodeo-like situation, and my wife was almost in tears. Even then, she was reprimanded for her riding style.
I think it's a tour that potential participants should consider the risk that even an amateur riding normally could lead to a horse acting up. While I was very satisfied with the content of the tour, my wife felt very scared and uncomfortable. I wish she could have expressed in English that it wasn't her fault when the horse started acting up...
If nothing happens, you can enjoy it by following along, but I want everyone to be aware of the risks mentioned. The only time we received a smile was when they were accepting tips...
ワイピオ渓谷の大自然の中を馬に乗って、1時間半。本当に堪能させてもらいました。
が、このツアーはナチュラルスピードの英語が聞き取れ、しっかりと英語で意思表示できるくらいの中級英語力は絶対必要なツアーだと思いました。
30分前に集合場所に到着し、受付場所がよくわからないのでチェックインは必要なのか?頑張って英語で聞いたところ、NO。時間ギリギリで別の日本人ツアー参加者に聞いたところ、奥で手続しましたと言われ慌てて手続き。すると、英語であまりにも遅いとケンカ腰でまくしたてられました。
ツアーが始まってから途中までは何事もなく、楽しく過ごしていたのですが、妻の馬が後ろの馬にぶつかられて驚き暴れだしてロデオ状態になり、妻は半泣き状態になりましたが、ここでも妻の乗り方が悪いと叱責する始末。
素人が普通に乗って馬が暴れるようなリスクが一定の可能性であることも、頭に入れて申込みを検討された方がいいと思うツアーです。
ツアーの内容自体は大満足でしたが、妻はとても怖く、不快な思いをしました。せめて馬が暴れだしたのは自分のせいじゃないとしっかり英語で話せたらとも…
何もなければ、見よう見まねで楽しめますが、記載したリスクがあることは皆さんにお伝えしたいと思います。チップを受け取るときだけでしたよ、我々に笑顔だったのは…
Thank you very much for participating in the horseback riding experience. However, I sincerely apologize for the discomfort caused by the staff's handling on the day of your visit.
While I hope you enjoyed horseback riding in the great outdoors, I can understand that you may have felt anxious when the horse suddenly became agitated. Please rest assured that the horses used for riding are well-trained, and our experienced staff will assess the situation and respond accordingly.
As this activity is conducted in English only, I understand that communication may have been challenging. However, we will continue to work with the local operating company to improve our services so that as many people as possible can enjoy horseback riding with peace of mind.
Thank you very much for your valuable feedback during your busy schedule.
VELTRA Customer Support Team
この度は乗馬にご参加いただき誠にありがとうございます。
しかしながら、当日担当しましたスタッフの対応にてご不快なお気持ちにさせてしまいましたこと、心よりお詫び申し上げます。
また、大自然の中での乗馬をお楽しみいただいた半面、突然馬が暴れだしたため不安なお気持ちだったかと察します。
乗馬いただく馬は調教されており、 経験豊富なスタッフが状況を判断して対応いたしますのでご安心ください。
こちらのアクティビティは英語のみの催行となりますためコミュニケーションが難しく感じることもあるとは思いますが、一人でも多くの方に安心して乗馬を楽しんでいただけるよう、現地催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
It was the most wonderful sunset and starry sky I have ever seen. I was very moved. It became the best memory of this trip.
今までにみたことながないくらい素晴らしいサンセット&星空でした。とても感動しました。今回の旅行の一番の思い出になりました。
I participated in the Mauna Kea Summit Sunset & Stargazing Tour with Reflecting Telescope by Masashi Nature School. The tour had only Japanese participants, totaling nine people, and we traveled in a box car. Our tour guide was a Japanese man named Jin, who graduated from the University of Hawaii and conducted research on volcanoes locally. He shared interesting stories about Hawaii's volcanoes, flora and fauna, and daily life during the drive, so we were never bored in the car.
First, we stopped at a spot with a 360-degree view of the lava landscape for a commemorative photo. The guide actively took pictures for everyone with their cameras, which was very helpful. Next, we had a bento lunch at a relay point at the observatory. I had imagined it would be something simpler, but it was a substantial bento that even included miso soup. After eating, we were provided with warm clothing (thick coveralls, gloves, and knit hats) and headed to the summit. I hadn’t brought much warm clothing to hot Hawaii, but honestly, the provided gear was sufficient, and I was fine with just long-sleeved underwear. I was also concerned about altitude sickness, but thanks to the guide's advice on breathing techniques and care, I had no issues. The sunset and stargazing afterward were incredibly beautiful, and the guide's explanations were easy to understand. I’m really glad I participated, so I highly recommend it!
マウナケア山頂 サンセット&星空観測ツアー<反射望遠鏡> by マサシネイチャースクールに参加しました。ツアー参加者は日本人ばかりで全員で9名の参加で、1BOXカーで移動しました。ツアーガイドはハワイ大学を出られて現地で火山の研究をされていたJINさんという日本人の方で移動中もハワイの火山の話から動植物の話、日常のお話など面白おかしく話していただいて移動中の車の中でも全く退屈することはありませんでした。初めに360度溶岩の風景の箇所に下りて記念撮影。ガイドさんが積極的に皆のカメラで写真と取っていただいたのも助かりました。続いて、天体観測所の中継地点にてお弁当で腹ごしらえ。もっと簡素なものかと想像していましたがしっかりとしたお弁当で、お味噌汁もついていました。食後は防寒着(厚手のつなぎ、手袋、ニット帽)を貸していただきいざ山頂へ。暑いハワイであまり防寒着を持ってきていなかったですが、正直用意されているものだけで、後は長袖の下着のみでOKですので、長ズボン、ジャケットなどはなくても私は大丈夫でした。高山病の心配もしていましたがガイドさんからの呼吸法などのアドバイスや気遣いもあり問題ありませんでした。その後の日没、星空もとてもきれいでまたガイドさんの説明もわかりやすくて参加して本当に良かったですので、是非おススメです!!
I had a wonderful horseback riding experience with a refreshing view overlooking the coastline of Kohala Coast. I'm not very good at English, but the explanations were slow and clear, so I understood well.
コハラコーストの海岸線まで見渡せる爽快な景色の中で楽しい乗馬体験記満喫出来ました。私はそれ程英語は得意でないですが、ゆっくり丁寧に説明して頂けるので良く分かりました。
I participated in a tour on the day of the new moon! After reading reviews of various tour companies, I chose this highly-rated tour. It lived up to the expectations set by the reviews, and I am very satisfied.
Since it was a new moon, the Milky Way was clearly visible without any moonlight, and I was able to see shooting stars, which was a very precious experience. My friends, who only speak English, were well taken care of, and I felt the kindness and hospitality of the guides.
The free photo download service was also a wonderful perk! Thank you to our guides, JIN and Macchan!
新月の日にツアーに参加しました!色々なツアー会社さんのレビューを読み、一番評価の高かった当ツアーを利用させていただきました。レビュー通りの期待を裏切らないツアーで、とても満足です。
新月という事で、月の光が全くない中天の川もはっきり、流れ星も見る事が出来、とても貴重な体験を出来ました。一緒に行った友人がみんな英語しか話せない人たちという事で、友人に気配りもしてくださり、とても親切でホスピタリティ精神に溢れているなぁと思いました。
写真の無料ダウンロードサービスもとっても嬉しい特典です!
ガイドのJINさん、まっちゃん、ありがとうございました!
Gordon, our Driver / Guide was very knowledgable of the Island and was a great guide of the cosmos. I will definitely be returning and have already shared some of the pictures i took, and people still dont believe how great the stars you can see with the naked eye. I couldn't believe how great it looked almost fake it was that Great of an experience. Thanks for the Dinner and Hot Drink selection at the end of our star gazing tour.
#Returning2017
Andrew.
The tour conductor was Matt, and he was very funny and kind! It was a really enjoyable tour filled with laughter thanks to Matt's lively talk. The food was delicious, and they also lent us warm clothing, which was wonderful. Above all, Matt's spirit of service and his extensive knowledge about the land and stars were truly amazing and impressive. Thanks to him, I made unforgettable memories. Thank you!
ツアーコンダクターはまっちゃんで、とっても面白くて親切な方でした!!
まっちゃんの軽快なトークに笑いながらとっても楽しいツアーでした。
ご飯もおいしかったし、防寒具も貸して頂き、素晴らしかったです。
何よりもまっちゃんのサービス精神と土地や星など色々な知識が本当に本当に素晴らしくて、感動しました。
おかげで忘れられない思い出ができました。ありがとうございました!
The beautiful sunset and the starry sky were wonderful. I also appreciated the service that allowed us to take photos and download them for free.
とれもきれいな夕陽とたくさんの星空がとてもよかったです。写真も撮影してくれた上、無料でダウンロードできるサービスが良かったです。