Reviewed by: KCarson
The sunset dinner cruise my wife and I took lived up to the hype. The food was excellent! The western coast of the Big Island was just beautiful at that time of day. We also got to see a pod of dolphins (I would say at least 20 jumping out of the water) along the way. Can't recommend this activity enough!!!
| Rating: | |
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| Packages: | Dinner Cruise |
| Attended as: | Couples |
| Posted on: | 2016/08/28 |
| Activity Date: | 2016/08/21 |
Reviewed by: K.M
I participated for the first time with my mother, husband, and eldest daughter. Hawaii Island is not just about Kilauea! It was a series of moving experiences. Thank you very much.
母と夫 長女と四人で初めて参加しました。
ハワイ島はキラウエアだけではないのですね!
感動の連続でした。ありがとうございました。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2016/08/27 |
Reviewed by: madai
I stayed at the Courtyard King Kamehameha Hotel. The show takes place at this hotel.
We were supposed to gather at 5:00 PM, but when we arrived, there was a long line in the hallway next to the lobby. I recommend arriving early for check-in, as being late in line can affect your meal time later. If you pay a special fee, you can get seats closer to the front and don’t have to wait as long.
When you line up, they will ask if you want a flower lei or a shell lei. The shell lei is free, while the flower lei comes at a cost. We exchanged shell leis with each other. After that, we exchanged our vouchers for tickets and headed to the venue.
Once we arrived at the venue, soothing Hawaiian music was playing continuously. We waited at our seats until everyone was at their tables. Drinks are self-serve near the entrance. Adults can have beer or mai tais, while children only get red cranberry juice. My 10-year-old child was not allowed to have that. At the same time, there was an introduction to about five traditional games, where you could decorate your face and feet with stamps. Participation in these activities was optional.
Afterward, there was a hula dance lesson, and explanations about traditional dishes, such as meat wrapped in banana leaves and steamed, along with about 30 minutes of free time. Hawaiian music continued to play during this time. About an hour after entering, King Kamehameha finally arrived from the sea.
After that, it was finally time for dinner, but we had to go up to the buffet in order from the front tables. However, we couldn’t go up freely. They called each table, so we had to wait at least 30 minutes after the first table was called. My 10-year-old fell asleep without eating, despite being hungry, as it took a long time for our table to be called.
Desserts, coffee, and tea were available. Just when I thought we could return to our room after finishing our meal, the show finally began. The show featured Hawaiian dances and a fire show, which were quite good, but it took a considerable amount of time to get to the meal and to watch the show. You really need to have a relaxed mindset and plenty of time, or else you might end up feeling exhausted.
The Hawaiian music was very pleasant, and my two sons and husband dozed off, swaying their heads during the crucial part of the show. It ended at 8:30 PM. I think it’s a show more suited for adults. My 10-year-old ultimately didn’t wake up and managed to eat a packed meal of chicken nuggets, fries, white rice, and meat after we returned to the room. It’s a show aimed at older audiences rather than children.
コートヤードキングカメハメハホテルに宿泊してました。ショーはこのホテルで行われます。
17:00集合でしたが、行くとロビー横の廊下に長蛇の列ができてました。
後のことも考えると受付には早くいくことをお勧めします。並ぶのが遅いと、後々食事時間に影響します。
特別料金を払うと前の方の席になり、あまり並ぶ必要もありません。
並ぶと順番に対応してくれますが、花のレイか貝殻のレイか聞かれます。貝殻は無料で花のレイ有料です。お互いに貝殻のレイをかけあいました。
その後バウチャーをチケットにかえ、入場する会場に向かいます。
会場につくとず~っとゆったりとしたハワイアンミュージックが演奏されています。全員がテーブルにつくまで、席に座って待ちます。飲み物は入口の近くに自分でとりにいきます。大人はビールやマイタイが提供され、子どもは赤いクランベリージュースのみです。10歳の子供はそれがダメでした。それと同時に5種類くらいの昔の遊びや顔や足にスタンプのような飾りをつけたりと伝統的な昔の遊びの紹介があります。それに参加するかどうかは自由です。その後フラダンスのレッスンがあつたり、伝統的な料理、バナナの皮に肉を包んで蒸すなどの説明があったり、30分くらいの自由な時間があります。その間もハワイアンミュージックがずっとかかってます。入場して一時間くらい経つとようやく海からカメハメハ大王が陸に上陸してきます。
それが終わるとようやく食事ですが、前方の席から順番によぱれ食事(ビュッフェ)を取りにいきます。でも自由には取りにいけないのです。テーブルごとによばれるので、とにかく最初のテーブルの人たちが呼ばれてからもさいてい30分は待ちました。10歳の子供は、ゆったりとしたミュージックと昼のシュノーケリングでとうとうご飯を食べずに寝てしまいました。お腹がへっているのに、なかなか順番は来ず、自分のテーブルの順番を待ってやっとご飯を食べました。
デザートコーヒー紅茶はあります。
御飯が食べ終わってもう部屋に帰ってもいいんじゃないのと思う頃にようやくショーが始まりました。ショーはハワイアンダンスにファイヤーショーがあったりなかなかよかったですが、とにかく食事にありつくのにも、ショーを見るのにも時間がかなりかかり、心と時間にかなりゆとりをもたないと、逆に疲れてしまいました。
ハワイアンミュージックはとても心地よく、息子二人と旦那もウトウト肝心のショーの時には、
頭が揺れてました。終わりは20:30。大人が参加するショーかなと思います。
10歳の子供は結局起きず、何とかチキンナゲットとポテト、白ご飯とお肉だけをいただいたパックに詰め込んで、部屋に戻ってから食べました。
子どもより年配の方々向けのショーです。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2016/08/26 |
| Activity Date: | 2016/08/21 |
Reviewed by: H James
Devon was great, informative, fun, and adventurous. The caves and snorkeling were amazing. The remote location was fantastic, Devon added to the trip with his exciting and friendly personality teaching us about the land formations, the sea, and Hawaiian folklore. A must see, will be booking again next year with Devon for my whole family.
HJames
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2016/08/25 |
| Activity Date: | 2016/08/24 |
Reviewed by: カズファミリー
I'm glad I was able to safely visit Mauna Kea, which is higher than Mount Fuji, without getting altitude sickness. I was happy to see the sunset and the sea of clouds during the breaks along the way. The staff mentioned that due to the moon, the stars wouldn't be very visible, but I was pleased to see them better than in Japan. Since it gets cold, warm soup might be better than coffee.
富士山より高いマウナケアに安心安全に行けて高山病にならず良かったです。途中休憩があり夕日も雲海も見れて幸せでした。
スタッフの方から月の関係で星があまり見えないと言われましたが日本より良く見えて良かったです。
体が冷えるのでコーヒーより暖かいスープだともっと良いかもしれませんねー。
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Families |
| Posted on: | 2016/08/25 |
| Activity Date: | 2016/08/10 |
Reviewed by: はじめてプーケット
On the day I participated, there were many mantas, and I was able to see them up close multiple times. I heard from the instructor that mantas are gentle creatures that are not poisonous and do not sting, but they are quite large and impressive. They swim slowly, allowing for a thorough observation of their mouths.
On the boat out to sea, we were able to see a beautiful sunset on the way there and a starry sky on the way back. Since mantas are wild, there's no guarantee they will appear on any given day, but just the boat ride itself is satisfying. Additionally, the instructor is Japanese, so the explanations are easy to understand and reassuring.
参加した日は、マンタがたくさん出てきてくれて、何度も間近で見ることができました。
インストラクターの方から、マンタは、毒もないし刺したりもしない優しい生物と聞いていましたが、体が大きく迫力満点です。ゆーっくり泳ぐので、口の中までじっくり観察できますよ。
沖に出るボートでは、行きは美しい夕日が見れて、帰りは満天の星空が見れます。マンタは野生なのでその日に出てきてくれるかは確約できないそうですが、行き帰りのボートだけでも満足できます。また、インストラクターが日本人なので、解説もわかりやすく安心です。
Thank you very much for participating in Manta University this time. We sincerely look forward to your next visit. MAHALO!!
ALOHA!! この度はマンタ大学にご参加いただきありがとうございました。 またのお越しを心よりお待ちしております。 MAHALO!!
| Rating: | |
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| Packages: | ワイコロア以北方面送迎プラン |
| Attended as: | Couples |
| Posted on: | 2016/08/25 |
| Activity Date: | 2016/08/22 |
Reviewed by: Emil
Very nice views from the slopes of the Kohala mountain. It was very nice riding through the big open hillsides, and seeing Maui in the distance.
| Rating: | |
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| Packages: | 1.5 Hour Horse Riding Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2016/08/23 |
| Activity Date: | 2016/07/25 |
Reviewed by: ひまわり
I can hardly speak English, but I decided to join the tour anyway! It was an afternoon tour.
Keauhou Bay felt like a hidden gem and had a bit of a mystical vibe. The water was very clear, and there were plenty of fish, but I felt that the quantity and variety were not much different from Kahalu'u Beach Park. For those who are used to snorkeling, it might feel a bit lacking.
The staff were friendly and kind. Even though I didn't understand the language, I was able to enjoy myself and it became a wonderful memory.
Below, I will outline the flow of the day. For those who also struggle with English, I hope this helps!
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First, upon arriving on the Big Island, I had to make a reconfirmation call, which was the biggest hurdle. You can find detailed information about reconfirmation on the VELTRA website.
Since I didn’t have a rental car that day, I walked from the Sheraton Hotel to the meeting point. It took about 5 minutes on foot.
When I handed over the voucher at the reception, there was a quick explanation in English. Looking back, I think they mentioned that the snorkeling masks would be provided before boarding, and the fins would be handed out on the boat.
There was only one other group of Japanese people besides us, which was reassuring.
We had to wait quite a while until the morning tour's boat returned and the preparations were finished. It was hot outside.
After that, the rental of snorkeling masks began. At some point, they gathered people for the SNUBA activity and had them sign a consent form, but I wasn't sure if those were people who had pre-registered or if they were recruiting on the spot. Once the English explanation before boarding was done, we got on the boat.
The view from the second floor of the boat was great, but it seemed tough in the sunny spots. The ride took over 30 minutes.
Along the way, we encountered 4 to 5 dolphins! The people in the front seats seemed to see them well, but since we were in the middle of the second floor, we only caught a glimpse of their fins.
Near the counter on the first floor, there were snacks like water, tropical juice, and a mix of rice crackers and pretzels available for us to take freely. There were also restrooms.
The staff came around to distribute the fins. We had our own, so we didn’t borrow any, but the staff kindly asked us, “Do you have fins?” to check on us.
When we arrived at the snorkeling spot, we could also borrow floaties and other flotation devices, so those who are unsure about swimming can feel safe. The depth was completely beyond our feet.
In addition to snorkeling, we could enjoy diving from the boat and using a slide. I think we had about an hour of free time.
During the return trip, there was a fruit service as a signal to head back to the boat.
I didn’t see anyone giving tips, so I wasn’t sure when to give one. Those who were experienced might have discreetly tipped without others noticing.
That’s all.
I think you can have a great time even if you don’t understand English, as long as you can keep yourself safe! For those who are going soon, enjoy your trip!
英語はほぼしゃべれないのですが思い切って参加しました!午後のツアーです。
ケアウホウ湾は秘境の地という感じがしてちょっと神秘的でした☆
水の透明度が高く魚もたくさんいましたが、カハルウビーチパークと量も種類もそんなに変わりなかったように感じます。慣れてる人だと物足りないかも?
スタッフの方は気さくで親切でした。言葉がわからないなりに楽しめてとても良い思い出になりました。
下記、当日の流れを書きます。同じように英語が苦手な方、よかったら参考にしてください♪
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まずハワイ島に到着したらリコンファームという到着確認の電話をしなければならず、これが一番ハードル高かったです。
リコンファームについてはVELTRAさんのサイトに詳しく書いてあります。
当日はレンタカーではなかったのでシェラトンホテルから集合場所まで歩きました。
徒歩5分です。
受付でバウチャーを渡すと英語でさらさらっと説明がありました。
後から考えるとシュノーケルマスクは乗船前、フィンは船で渡しますと言っていたと思います。
日本人は私達以外に1組だけいらっしゃったので心強かったです。
午前のツアーの船が戻って来て船内の準備が終わるまでけっこう待ちました。外なので暑いです。
その後シュノーケルマスクの貸出が始まりました。
途中でスヌーバをやる人を集めて同意書を書かせたりしていたようですが、あらかじめ申し込んでいた人なのかその場で募ったのかなわかりませんでした。
英語による乗船前の説明が済んだら乗り込みです。
船は二階だと見晴らしがいいですが日が当たる場所はキツそうでした。乗船時間は30分以上はあります。
途中でイルカ4~5頭に会いました!前の席の方たちはしっかり見れていたようですが、二階の真ん中の席だった私達は背びれが見れたくらいです。
1階のカウンター付近に水とトロピカルジュース、おかきやプレッツェルが混ざったスナックが置いてあり自由に取りに行く感じでした。トイレもあります。
フィンはスタッフの方が配りに来てくれます。
私達は自分のがあったので借りませんでしたが、スタッフさんが代わる代わる「フィンはある?」と気遣ってくれました。
スポットに着いたら浮き輪や体に巻く浮き具も借りられますので泳ぎが不安な方も安心です。足は全くつかない深さです。
シュノーケル以外にも、船からのダイブや滑り台で楽しむことができます。
自由時間は1時間くらいだったと思います。
終了の合図で船に戻り帰路についている間、フルーツのサービスがありました。
チップは渡している人を見かけなかったためタイミングがわからず渡していません。
慣れている方々は他の人にわからないようにスマートに渡していたのかもしれません。
以上です。
英語がわからなくても自分で安全を守れれば十分楽しめると思います!
これから行かれる方、楽しんできてくださいね♪
| Rating: | |
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| Packages: | アフタヌーンクルーズ<軽食>(2017年12月31日までのご参加) |
| Attended as: | Couples |
| Posted on: | 2016/08/22 |
| Activity Date: | 2016/08/18 |
Reviewed by: ひまわり
The deep blue sky before sunset, the colors of the earth at the summit, the sea of clouds dyed by the setting sun, the Milky Way and the starry sky, and the large moon clearly visible. Everything was a sight I had never seen before.
I was worried about altitude sickness, but thanks to the guide's advice, I was able to head up with peace of mind. I felt a bit unsteady at the summit, but sitting on the stone steps and taking deep breaths quickly made me feel better. The view and weather from the visitor center were completely different from those at the summit, so I’m really glad I chose the tour that went all the way up.
I truly appreciated the benefit of downloading photos when I got back. Many of the photos I took myself didn’t turn out great... I’m happy to receive photos that captured the scenery of that day perfectly. They also took many fun composition shots.
Thank you so much to our guide, Macchan, for making us laugh! It was great to hear stories about the Big Island along the way. I was impressed by your wide knowledge and thoughtfulness.
The two-shot photo with the starry sky taken by Kon-chan became the best memory of this trip. I plan to print it out and display it.
Thank you both for a wonderful time!
If I get the chance to go to the Big Island again, I will definitely use Masashi's tour!
日が暮れる前の濃い青の空、頂上の大地の色、夕陽に染まる一面の雲海、天の川と満天の星空、くっきりと見える大きな月。すべてが初めての光景でした。
高山病が不安でしたが、ガイドさんのアドバイスで安心して向かうことができました。
頂上ではふらつきなどがありましたが、石段に座って深呼吸をしているとすぐに良くなりました。
ビジターセンターからの景色と天気は頂上と全然違ったので上まで行くツアーにして本当によかったです。
写真ダウンロードの特典のありがたみは帰ってから痛感しました。
自分で撮った写真は後で見るとイマイチなのも多くて・・・。
あの日の景色をそのまま切り取ったような写真がもらえて嬉しいです。
楽しい構図の写真もたくさん撮ってくれました。
ガイドのまっちゃん、たくさん笑わせてくれてありがとうございました!道中でハワイ島の話も聞けて良かったです。幅広い知識と心配りに感動しました☆*。
こんちゃんに撮っていただいた星空バックのツーショット写真はこの旅一番の記念になりました♪プリントアウトして飾りたいと思います。
お二人共素敵な時間を本当にありがとうございました☆彡.。
またハワイ島に行くことができたら必ずマサシさんのツアーを利用します!
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2016/08/22 |
| Activity Date: | 2016/08/19 |
Reviewed by: aloha♪
Things I wanted to see on the Big Island: Nature Point on the east side, Kilauea Volcano, and sunset & stargazing from Mauna Kea. I considered doing a combined tour of Kilauea and Mauna Kea, but due to travel time and some places being inaccessible, I decided to join separate tours.
In the end, it was a great success and I was very satisfied. We left in the afternoon, took our time acclimating by having a meal at the mid-level, and then headed to the summit. I only brought a lightweight down jacket and an outdoor jacket. They lent me ski wear, a hat, and gloves, so I was able to enjoy the sunset at the summit without shivering from the cold and had a wonderful view of the starry sky! There were so many stars that I didn't even know where to look.
That day was Tanabata. In Japan, it often rains or is cloudy on this day, but we had a clear view of the Milky Way. I was given instructions on how to take photos that looked like composites, and the results turned out great! The tour staff helped set up my camera for beautiful shots, and I ended up with lovely photos. Of course, you can also take wonderful pictures with your smartphone.
In addition to bottled water, they provided warm miso soup and drinks during the meal, which was nice. I was really lucky with the weather. I’m grateful that my number one thing I wanted to do on the Big Island turned out to be such a wonderful day, along with the attentive service and the entertaining guide! I'm glad I made the reservation in advance, as the tour was fully booked.
ハワイ島で見たかったもの。
東側のネイチャーポイント、キラウエア火山、マウナケアからのサンセット&星空観測。
欲張りにセットでキラウエア&マウナケアとなんていうのも考えましたが、所用時間や行けない場所も出てくることから分けてツアー参加しました。
結果、大成功、大満足。
午後ゆっくり出発して中腹で食事をとったりして時間をかけて体を慣らし、山頂へ。
持参したのは薄手のダウンやアウトドアジャケットだけ。
スキーウエア上下、帽子、手袋を貸してもらえたので山頂でも寒さに震えることなくゆっくりサンセットを楽しみ、素敵な満天の星を眺めることができました!
星がいっぱい過ぎてどこ見ていいかわからないぐらい。
この日は七夕。日本だと雨や曇りの多いこの日ですがくっきりミルキーウエイ。
合成写真かと思うほどの
写真もこんな風にしてみてとご指示?をいただきどんな写真になるのかと思ったらこんな感じです!ツアースタッフがきれいに撮れる設定をちょちょいとしてくれたりしてマイカメラにも素敵な写真が残りました。もちろんスマホでも十分素敵な写真撮れます。
ペットボトルのお水の他、食事の際には温かいお味噌汁やドリンクが用意されていたのも良かったです。
天候に恵まれたのは本当にラッキーでした。ハワイ島でやりたかったことのナンバー1がこんなに素敵な日であったことと、行き届いたサービス、面白ガイドさんに感謝です!
申し込みは前もってしていって良かったです。満席でした。
| Rating: | |
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| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2016/08/22 |
| Activity Date: | 2016/07/07 |
Reviewed by: ひまわり
Everything was in English, but I enjoyed the atmosphere! The sunset sinking behind the palm trees, the cheerful host, Hawaiian music, and the Polynesian show created a full Hawaiian mood!
On the left side of the stage, there is an IMU oven, so if you're interested, sitting closer will give you a better view. However, after the meat is taken out, it does have a bit of a burnt smell.
For drinks, there were Mai Tais, juice, coffee, and tea. There seemed to be other alcoholic options, but I wasn't sure about them. The Mai Tai was a system where you fill a bowl with tropical juice and have the staff add rum. It was delicious even without the rum.
The food included oven-roasted pork, chicken, beef, and various vegetable dishes. It's nice to be able to try a little bit of different Hawaiian dishes. The Kona coffee cake was delicious!
The Polynesian dance wasn't exactly amazing, but since it was performed by locals, the atmosphere was nice, and the location was great, so I enjoyed it.
In the second half, there was a Hawaiian music time for a cheek dance. We just watched, but it was lovely to see an older couple from the West looking into each other's eyes and dancing or embracing.
I recommend this show for fully enjoying the feeling of being in Hawaii!
すべてが英語ですが、雰囲気で楽しめました♪
ヤシの木の後ろに沈んでく夕日、陽気な司会とハワイアンミュージック、ポリネシアンショーとハワイアンムード満点でした!
ステージに向かって左側にIMUオーブンがあるので、興味がある方は近い席の方が前で見られると思います。
ただお肉を取り出した後、まわりがちょっと焦げ臭いです。
飲み物はマイタイ、ジュースとコーヒー紅茶がありました。他のアルコールもあったみたいですが、よくわからなかったです。
マイタイはボウルに入っているトロピカルジュースを自分で入れ、スタッフの方にラムを入れてもらうシステムでした。
ラムなしでも美味しかったです。
食べ物はオーブンで焼いた豚肉の他チキンもビーフもあり、野菜料理も色々とありました。
色々なハワイ料理を少しずつ食べられるのが良いです。
コナコーヒーのケーキが美味しかったです♪
ポリネシアンダンスは正直すごい!というほどではなかったのですが、本場の方なので雰囲気があり、ロケーションもよかったので楽しめました。
後半ハワイアンミュージックでチークダンスタイムがありました。
私達はただ見てましたが、欧米の老夫婦が見つめあって踊ったり抱き合ったりする様子はとても素敵でした☆*。
ハワイに来たー!という気分を満喫するのにおすすめのショーです。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2016/08/22 |
| Activity Date: | 2016/08/17 |
Reviewed by: Garry
Horses were well mannered and fit for each individual. Guide was great and had a very good experience.
| Rating: | |
|---|---|
| Packages: | Waipio Horseback Ride & Waterfalls Adventure |
| Attended as: | Families |
| Posted on: | 2016/08/22 |
| Activity Date: | 2016/08/17 |
Reviewed by: Cathy
The entertainment was amazing, and the food was great!
| Rating: | |
|---|---|
| Packages: | Ohana Package |
| Attended as: | Families |
| Posted on: | 2016/08/21 |
| Activity Date: | 2016/08/18 |
Reviewed by: RIKA
This time, we had made a reservation for a family of four, but only one reservation was found. Since it wasn't specified whether the meeting place was the lower lobby or the main lobby, I asked the person at the tour desk, and that’s how I found out. I wonder what would have happened if I hadn’t checked in advance. It was a bit surprising. The optional content was good, so it's a shame. However, I do think that people who are proficient in English will enjoy it more.
今回、四人家族で予約していたのですが、1人分しか予約が入っていませんでした。
待ち合わせ場所がロウアーロビーかメインロビーか書いてなかったので、今回のツアーのデスクの人に聞いてもらったところ、それが判明しました。
事前に確認しなかったらどうなっていたか。
ちょっとびっくりです。
オプショナルの内容は良かったので残念です。
ただ、やはり英語が堪能な人の方がより楽しめると思います。
Thank you very much for participating in the tour. We are also pleased to hear that you enjoyed the activities.
Upon checking with the local operating company regarding the situation on the day of the tour, it was confirmed that, as you mentioned, only one reservation was arranged at the time of booking. We sincerely apologize for any anxiety this may have caused due to the oversight in arrangements. Additionally, we apologize for the lack of clarity regarding the pickup location details, which may have caused you inconvenience.
We take your feedback seriously and, together with the operating company, will strive to improve our services in the future.
Thank you very much for your valuable feedback despite your busy schedule.
VELTRA Customer Support Team
この度はツアーにご参加いただき誠にありがとうございます。
また、アクティビティ内容につきましてはお楽しみいただけたようで嬉しく思います。
現地催行会社に当日の状況を確認しましたところ、仰る通り、ご予約時には1名しか手配されておりませんでした。
手配不備により不安なお気持ちにさせてしまいましたこと、お詫び申し上げます。
また、ピックアップ場所の詳細につきましても、内容が明確でなく、お手数をお掛けして申し訳ございません。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Packages: | ワイコロア地区送迎 |
| Attended as: | Families |
| Posted on: | 2016/08/18 |
| Activity Date: | 2016/08/13 |
Reviewed by: Family traveler
We originally arrived on a Friday to see the show, but shortly after we started the meal,we were completely rained out. That was very disappointing and upsetting that we weren't forewarned by email about the strong possibility of rain, as we had come over from Hilo for the luau. However, we received a rain check for another luau on the following Monday. Fortunately, we were able to rearrange our schedule to come before flying home. The Monday night luau was lovely - entertainment and emcee were fantastic all around. Food was good, not great. Service was okay. Location was beautiful.
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Families |
| Posted on: | 2016/08/18 |
| Activity Date: | 2016/08/12 |
Reviewed by: ミントン
I participated with my husband after being recommended by a community on Facebook that loves the Big Island of Hawaii. Our guide was "Matsucchan," who looked great in a knit hat. On the day of the tour, I was a bit worried because it started to drizzle under a cloudy sky, but the guide's expertise was evident!
Working in tandem with another guide, Konno, we persevered and moved locations as needed to find the best spots, allowing us to enjoy both the sunset and the starry sky. It was said that the following day would feature a meteor shower (I forgot the name of it), so visibility was a bit challenging, but we had a clear view of the moon through a reflecting telescope (which can be tracked via GPS), and with the careful explanations using a laser pointer, we learned about the constellations and their history.
What impressed me the most was their ability to not miss any photo opportunities! They managed all the positions, so I felt completely at ease.
Additionally, there’s a follow-up story: during the tour, my husband lost his favorite sunglasses and was feeling down the next day. However, when we inquired about it on a whim, they found them on the bus and delivered them during that day's tour. I want to take this opportunity to express my gratitude once again. Thank you, Matsucchan, for the wonderful memories and the follow-up! (≧▽≦)
FaceBookのハワイ島好きコミュニティで勧められたこともあり、夫と二人で参加しました。
ガイドはニット帽がよく似合う"松っちゃん"。
当日は途中から霧雨の曇り空で大丈夫かなーと思ってたんですが、週5回上っている眼力は確かです!
もう1グループのガイドで相方のkonnoさんと連携して、粘りながら時には場所を移動しながら、ポイントを探し出して、サンセットも星空もしっかり観ることができました。
星空はナントカ流星群(聞いたのに忘れました;)が飛び交った翌日らしいので、ちょっと見えづらい感じでしたが、月は反射望遠鏡(GPSで追えるらしいです)でバッチリ見えたし、レーザーポインターを使っての丁寧な説明で、見えた星から星座の配置図とか歴史とかも知ることができました。
もっとも感心したのはシャッターチャンスとポイントを外さないこと!
立ち位置も全部仕切ってくれるので、任せておけば安心でした。
あと後日談がありまして、ツアー中に夫がお気に入りのサングラスを失くしてしまい、翌日半日ションボリしていたのですが、ダメモトで問い合わせたら、バスの中で見つけてその日のツアーの流れで届けてくれました。
この場を借りて、もう一度お礼が言いたいです。
松っちゃん、楽しい思い出とアフターフォローをありがとうございました(≧▽≦)
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2016/08/17 |
| Activity Date: | 2016/08/13 |
Reviewed by: Bree
Loved everything about the trip. Was fun and worth it. Learned lots, the view was beyond amazing. The staff where wonderful and funy/outgoing. Would recommend for anyone and their families.
| Rating: | |
|---|---|
| Packages: | Royal Kona Resort - Standard Luau Package |
| Attended as: | Couples |
| Posted on: | 2016/08/14 |
| Activity Date: | 2016/08/03 |
Reviewed by: Trina Sung
Our guide is David and he was very kind and informative. He provided a lot of island guide and knowledge of astronomy and geography. Everything in the tour were just fine. We had all things we needed. I loved the parka very much. Without the parka and the gloves, I would be freezed at the height of 4000m. When I saw the milky way in the sky, I was very very touched. It's incredible!!!!
| Rating: | |
|---|---|
| Packages: | Mauna Kea Sunset & Stargazing Tour with Dinner |
| Attended as: | Couples |
| Posted on: | 2016/08/13 |
| Activity Date: | 2016/08/05 |
Reviewed by: Trina Sung
Excellent tour!!!! The staffs were very helpful and kind. Everything just went well, include the cruise, the snorkeling time and the BBQ. We had everything on time and got everything we needed. Kealakelua Bay was such a fantastic place!!!! I would never forget this trip and recommended everyone to Hawaii to come here!
| Rating: | |
|---|---|
| Packages: | Morning Kealakekua Snorkel Tour [4.5 hours] |
| Attended as: | Couples |
| Posted on: | 2016/08/13 |
| Activity Date: | 2016/08/04 |
Reviewed by: 〆たら
The hurricane passed, and with clear skies and no moon, the starry night was truly beautiful. It was probably the most amazing sight I've ever seen, and I was moved. It was quite windy and cold, but they prepared warm tea for us, and the "freshly baked" cookies were delicious.
ハリケーンが通り過ぎて快晴で、月もなかったので、本当にきれいな星空でした。たぶん今まで見た中で一番すごくて、感動でした。
結構風が強くて寒かったですが、温かい紅茶を用意していただいたり、"焼きたての"クッキーも美味しかったです。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2016/08/13 |
| Activity Date: | 2016/07/25 |
Reviewed by: みゆき
The boat was incredibly fast, bouncing around fiercely, and it was a lot of fun! The kids were scared at first, but it seems they gradually started to enjoy it. Thank you!
ボートはすごいスピードで、バウンドも、激しく、楽しかったです!
子供たちも最初は怖かってましたが、だんだん楽しくなってきたみたいです。
ありがとうございます。
| Rating: | |
|---|---|
| Packages: | 5時間コース |
| Attended as: | Families |
| Posted on: | 2016/08/13 |
| Activity Date: | 2016/07/18 |
Reviewed by: タケのコ
I rode a horse for an hour and a half in the great outdoors of Waipi'o Valley. I truly enjoyed it. However, I believe that a certain level of intermediate English proficiency is absolutely necessary for this tour, as you need to understand natural-speed English and be able to express yourself clearly in English.
I arrived at the meeting place 30 minutes early and wasn't sure where the check-in area was, so I asked in English if check-in was necessary, but the answer was NO. Just before the time, I asked another Japanese tour participant, who told me that the check-in was done at the back, so I hurried to complete the process. Then, I was scolded for being too slow in English.
Up until a certain point after the tour started, everything was going well and I was having fun, but my wife's horse got startled and began to act up after bumping into the horse behind it, causing a rodeo-like situation, and my wife was almost in tears. Even then, she was reprimanded for her riding style.
I think it's a tour that potential participants should consider the risk that even an amateur riding normally could lead to a horse acting up. While I was very satisfied with the content of the tour, my wife felt very scared and uncomfortable. I wish she could have expressed in English that it wasn't her fault when the horse started acting up...
If nothing happens, you can enjoy it by following along, but I want everyone to be aware of the risks mentioned. The only time we received a smile was when they were accepting tips...
ワイピオ渓谷の大自然の中を馬に乗って、1時間半。本当に堪能させてもらいました。
が、このツアーはナチュラルスピードの英語が聞き取れ、しっかりと英語で意思表示できるくらいの中級英語力は絶対必要なツアーだと思いました。
30分前に集合場所に到着し、受付場所がよくわからないのでチェックインは必要なのか?頑張って英語で聞いたところ、NO。時間ギリギリで別の日本人ツアー参加者に聞いたところ、奥で手続しましたと言われ慌てて手続き。すると、英語であまりにも遅いとケンカ腰でまくしたてられました。
ツアーが始まってから途中までは何事もなく、楽しく過ごしていたのですが、妻の馬が後ろの馬にぶつかられて驚き暴れだしてロデオ状態になり、妻は半泣き状態になりましたが、ここでも妻の乗り方が悪いと叱責する始末。
素人が普通に乗って馬が暴れるようなリスクが一定の可能性であることも、頭に入れて申込みを検討された方がいいと思うツアーです。
ツアーの内容自体は大満足でしたが、妻はとても怖く、不快な思いをしました。せめて馬が暴れだしたのは自分のせいじゃないとしっかり英語で話せたらとも…
何もなければ、見よう見まねで楽しめますが、記載したリスクがあることは皆さんにお伝えしたいと思います。チップを受け取るときだけでしたよ、我々に笑顔だったのは…
Thank you very much for participating in the horseback riding experience. However, I sincerely apologize for the discomfort caused by the staff's handling on the day of your visit.
While I hope you enjoyed horseback riding in the great outdoors, I can understand that you may have felt anxious when the horse suddenly became agitated. Please rest assured that the horses used for riding are well-trained, and our experienced staff will assess the situation and respond accordingly.
As this activity is conducted in English only, I understand that communication may have been challenging. However, we will continue to work with the local operating company to improve our services so that as many people as possible can enjoy horseback riding with peace of mind.
Thank you very much for your valuable feedback during your busy schedule.
VELTRA Customer Support Team
この度は乗馬にご参加いただき誠にありがとうございます。
しかしながら、当日担当しましたスタッフの対応にてご不快なお気持ちにさせてしまいましたこと、心よりお詫び申し上げます。
また、大自然の中での乗馬をお楽しみいただいた半面、突然馬が暴れだしたため不安なお気持ちだったかと察します。
乗馬いただく馬は調教されており、 経験豊富なスタッフが状況を判断して対応いたしますのでご安心ください。
こちらのアクティビティは英語のみの催行となりますためコミュニケーションが難しく感じることもあるとは思いますが、一人でも多くの方に安心して乗馬を楽しんでいただけるよう、現地催行会社と共に、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2016/08/13 |
| Activity Date: | 2016/08/06 |
Reviewed by: yuko
It was the most wonderful sunset and starry sky I have ever seen. I was very moved. It became the best memory of this trip.
今までにみたことながないくらい素晴らしいサンセット&星空でした。とても感動しました。今回の旅行の一番の思い出になりました。
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Couples |
| Posted on: | 2016/08/12 |
| Activity Date: | 2016/08/06 |
Reviewed by: kohichi
I participated in the Mauna Kea Summit Sunset & Stargazing Tour with Reflecting Telescope by Masashi Nature School. The tour had only Japanese participants, totaling nine people, and we traveled in a box car. Our tour guide was a Japanese man named Jin, who graduated from the University of Hawaii and conducted research on volcanoes locally. He shared interesting stories about Hawaii's volcanoes, flora and fauna, and daily life during the drive, so we were never bored in the car.
First, we stopped at a spot with a 360-degree view of the lava landscape for a commemorative photo. The guide actively took pictures for everyone with their cameras, which was very helpful. Next, we had a bento lunch at a relay point at the observatory. I had imagined it would be something simpler, but it was a substantial bento that even included miso soup. After eating, we were provided with warm clothing (thick coveralls, gloves, and knit hats) and headed to the summit. I hadn’t brought much warm clothing to hot Hawaii, but honestly, the provided gear was sufficient, and I was fine with just long-sleeved underwear. I was also concerned about altitude sickness, but thanks to the guide's advice on breathing techniques and care, I had no issues. The sunset and stargazing afterward were incredibly beautiful, and the guide's explanations were easy to understand. I’m really glad I participated, so I highly recommend it!
マウナケア山頂 サンセット&星空観測ツアー<反射望遠鏡> by マサシネイチャースクールに参加しました。ツアー参加者は日本人ばかりで全員で9名の参加で、1BOXカーで移動しました。ツアーガイドはハワイ大学を出られて現地で火山の研究をされていたJINさんという日本人の方で移動中もハワイの火山の話から動植物の話、日常のお話など面白おかしく話していただいて移動中の車の中でも全く退屈することはありませんでした。初めに360度溶岩の風景の箇所に下りて記念撮影。ガイドさんが積極的に皆のカメラで写真と取っていただいたのも助かりました。続いて、天体観測所の中継地点にてお弁当で腹ごしらえ。もっと簡素なものかと想像していましたがしっかりとしたお弁当で、お味噌汁もついていました。食後は防寒着(厚手のつなぎ、手袋、ニット帽)を貸していただきいざ山頂へ。暑いハワイであまり防寒着を持ってきていなかったですが、正直用意されているものだけで、後は長袖の下着のみでOKですので、長ズボン、ジャケットなどはなくても私は大丈夫でした。高山病の心配もしていましたがガイドさんからの呼吸法などのアドバイスや気遣いもあり問題ありませんでした。その後の日没、星空もとてもきれいでまたガイドさんの説明もわかりやすくて参加して本当に良かったですので、是非おススメです!!
| Rating: | |
|---|---|
| Packages: | ☆会員様限定モニターツアー☆/おすすめプラン |
| Attended as: | Couples |
| Posted on: | 2016/08/12 |
| Activity Date: | 2016/07/25 |
Reviewed by: Lori
The guides were lovely and we saw dolphins! It could not have been more fun. We went as a family with my 60-year old parents and my 7-year old son. All had fun. There was snorkeling in a lovely cove, along with cliff diving and fresh pineapple. The only thing I wished I'd known was that we don't actually take the boats on shore for picnic time. My mom wasn't wanting to swim so ended up hanging out in the kayak. She still had fun watching the dolphins and cliff diving, though. I highly recommend the experience.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2016/08/11 |
| Activity Date: | 2016/08/08 |
Reviewed by: Cindy m
Relaxing, simple but enough to know about the island and the driver was very courteous, informative.
| Rating: | |
|---|---|
| Packages: | Gold Package with Lunch |
| Attended as: | Solo Travelers |
| Posted on: | 2016/08/08 |
| Activity Date: | 2016/07/11 |
Reviewed by: Frequent visitor
My family visits the Hawaiian islands every summer and we've been on many tours. This particular event was very personalized and was one of the best we've been on over the years. The guide was very personable, he took us off track when dolphins showed up so we could snorkel near them. It was clear the guide was thoroughly enjoying himself, which made the trip enjoyable for all who were there. The guide even gave up his own shoes to a person who didn't bring a pair. Highly recommend this trip!
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Solo Travelers |
| Posted on: | 2016/08/08 |
| Activity Date: | 2016/08/05 |
Reviewed by: くるり
I signed up for the helicopter tour because I wanted to take in the expansive views of the Big Island and see the flowing lava.
During my visit, the lava was at a lower flow rate, so I couldn't see much of it flowing, but I was able to witness the red masses burning through the trees.
Additionally, I could view areas that are difficult to reach by car, such as Hilo and the northern mountainous regions and waterfalls, from the air.
Although it is expensive, it was a satisfying sightseeing flight.
ハワイ島は広いので、空からぐるっと眺めたいのと、流れている溶岩が見たくて申し込みました。
溶岩は丁度少な目の時期でしたので、そこまで流れている感じは見ることができませんでしたが
赤い塊が木々を燃やしている様子は見ることができました。
また、ヒロ方面や北部の山岳地帯・滝など
車では行きにくい方も空から眺めることができました。
高額ではありますが、満足できる遊覧飛行でした。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2016/08/08 |
| Activity Date: | 2013/10/18 |
Reviewed by: なおぴーtb
I had a wonderful horseback riding experience with a refreshing view overlooking the coastline of Kohala Coast. I'm not very good at English, but the explanations were slow and clear, so I understood well.
コハラコーストの海岸線まで見渡せる爽快な景色の中で楽しい乗馬体験記満喫出来ました。私はそれ程英語は得意でないですが、ゆっくり丁寧に説明して頂けるので良く分かりました。
| Rating: | |
|---|---|
| Packages: | 1.5時間プラン |
| Attended as: | Couples |
| Posted on: | 2016/08/08 |
| Activity Date: | 2016/08/05 |
Reviewed by: HOPE
I participated in a tour on the day of the new moon! After reading reviews of various tour companies, I chose this highly-rated tour. It lived up to the expectations set by the reviews, and I am very satisfied.
Since it was a new moon, the Milky Way was clearly visible without any moonlight, and I was able to see shooting stars, which was a very precious experience. My friends, who only speak English, were well taken care of, and I felt the kindness and hospitality of the guides.
The free photo download service was also a wonderful perk! Thank you to our guides, JIN and Macchan!
新月の日にツアーに参加しました!色々なツアー会社さんのレビューを読み、一番評価の高かった当ツアーを利用させていただきました。レビュー通りの期待を裏切らないツアーで、とても満足です。
新月という事で、月の光が全くない中天の川もはっきり、流れ星も見る事が出来、とても貴重な体験を出来ました。一緒に行った友人がみんな英語しか話せない人たちという事で、友人に気配りもしてくださり、とても親切でホスピタリティ精神に溢れているなぁと思いました。
写真の無料ダウンロードサービスもとっても嬉しい特典です!
ガイドのJINさん、まっちゃん、ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 2名様以上プラン |
| Attended as: | Friends |
| Posted on: | 2016/08/08 |
| Activity Date: | 2016/08/02 |
Tips and suggestions
Reply from activity provider
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Dear Madai,
Thank you for enjoying the luau show with your family. We appreciate your valuable feedback, and we can certainly take several points into consideration for the future. It seems you had a very enjoyable day. We sincerely apologize for the delay and for any fatigue caused towards the end.
We will also think of ideas to make it more enjoyable for children.
Thank you for spending time with us during your wonderful trip to the Big Island. May the spirit of Aloha always be with you, your children, your husband, and your family.
madai様。この度はご家族でルアウショーをお楽しみいただきありがとうございました。とても貴重なご意見をいただき、私たちも今後の参考として思う点がいくつか
感じることができます。とても楽しい一日を過ごされたご様子。随分遅くなってしまい、最後は疲れさせてしまいまして本当に申し訳ございませんでした。
お子様がもっと楽しめるようなアイデアを私たちも考えてみようと思います。
素敵なハワイ島の旅の中で、私たちとのお時間を過ごしてくださりありがとうございました。
madai様に、お子様、旦那様、ご家族の皆様にいつもAlohaの風が届きますように。