Big Island
Our family’s first experience whale watching was truly impressive. The crew was professional with information and safety. They did not leave out the fun and had a nice variety of refreshments. We did take the 1:30 pm tour and saw many whales.
The confirmation email as to directions to find them was not so great. They are not in front of the Lava Lava restaurant ( which kept us circling for 10 mins) they are to the right of iLava Lava down along the beach 100 yards aprox, is 2 palm trees on the beach w/ small orange sign to check in. You should notice the platoon boat and catamaran out in the water awaiting for you.
Have extra cash available for tip they are worth it.
Our guide, John, was very patient with me. I've had zero experience riding an ATV but he took the time to make sure I was comfortable while encouraging me to do the solo ride (I was also given the option to switch to a two-seater). I'm so grateful because I had the best time and wish it could go on longer. We drove through the beautiful Umauma property -- rolling green gentle slope with a gorgeous view of the ocean and a sea of cows (yes, cows, that John had to persuade to move to give the riders more room to drive thru). We took a break at the watering hole where my son and husband enjoyed a cool dip near a low waterfall and enjoyed a quick snack. Thank you, John, for making it fun, adventurous and exciting!
The tour was excellent even if the surf had made the water a little cloudy. The guides were excellent and knowledgeable.
Aloha,
Thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that despite the surf conditions, you enjoyed the trip and the service and information provided by our crew (and got to see that honu feeding).
We know there are a lot of activities on the Big Island and we're honored you chose to spend part of your morning with us.
Mahalo and a hui hou
All of my expectations were delivered. Everything I imagined the Luau would be or could be was beyond my dreams. The staff was wonderful, the waiters were attentive and friendly. There will definitely be a next time to the island. The acknowledgment of birthdays, anniversaries and honeymooners was a joy to see. I met one of the birthday girls and a newly married couple it was a pleasure to celebrate with them all. ALOHA!!
The manta rays were inches from us, and all four in our group had an exceptional time. The guides were knowledgeable and really added to the experience. Highly recommend.
Such a welcoming crew and staff at Sea Quest. They worked through changes easily and made sure everyone was comfortable. Not only was the snorkeling great with tons of fish and coral but you also get several stops along the ride to look at lava tubes, caves, and larger wildlife. Very knowledgable crew and great spot to visit for both beginner and advanced swimmers/snorkelers.
We really liked the tour, got to see the everything in whole Island that we wanted to see! Robert was our guide and gave us the history of the islands, so knowledgeable and mixed in fun stories! Don’t think we would of seen all of it on our own
The crew was knowledgeable, friendly and fun. The surf didn’t allow for good visibility on the day we chose to go, but they informed us ahead of time and gave us the option of rescheduling. We chose to go anyway and they worked hard to still make it a great experience.
Aloha,
Thanks for taking the time to review your Glass Bottom Boat Cruise. We're so happy to read that despite the limited visibility, you enjoyed the cruise and your interactions with our crew.
We know there are a lot of activity providers on the Big Island and we're honored you chose to spend part of your day with us.
Mahalo and a hui hou
My sisters and I all enjoyed this horseback riding and waterfall tour. The tour guide is very knowledgeable and nice. He gave us clear riding instructions and an interesting introduction about the valley and the plants. The waterfall and the view of the whole valley are awesome. We got the chance to taste the oranges picked from the valley. The horse I was riding kept eating or drinking while walking on the road or in the creek and was still under control. Thanks to the tour guide for helping us take some nice pictures. Overall, this is my best horseback riding so far.
The captain and the assistant are very nice and knowledgeable. We saw a few amazing sea caves and lava tubes on the way to the snorkeling stops. Saw beautiful fishes at both stops and the 2nd stop (Captain Cook's Monument) is best and our GoPro caught awesome videos of those beautiful fishes.
Great staff and fun little outing for my 6year old :)
Aloha,
Thanks for reviewing your Glass Bottom Boat Cruise. We're so happy to read that you and your little one enjoyed the trip!
We know there are a lot of activity providers on the island and we really appreciate that you chose to spend part of your morning with us.
Mahalo and a hui hou
Fantastic tour for folks looking for an easy-paced ATV tour with insights into a working Hawaiian ranch. We had a great time as a family with elementary and high school aged kids and really enjoyed our first ATV adventure. Hosts are really welcoming and very knowledgeable of the local Hawaiian farming, trees, fruits and the Hamakua coast. This is not a thrill ride, and yet you come away with the experience of a lifetime. They really go over and beyond to accommodate the tour to your pace, preference and highlight the best of Mauka to Makai (Mountain to Sea), not to forget the breathtaking views of the coastline! We would highly recommend the tour for families and special kudos to our hosts - this tour would not be half as fun without them!
Crew, equipment, boat, customers and experience were all AWESOME
The tour guide was excellent and had some great stories, but we were completed clouded out and didnt see any stars.
We took the cruise last Thursday. The cruise time from the harbor to the site was a little long but worthful. The sunset view was beautiful. And we were so lucky to see a group of dolphins. The two girls were super nice and very helpful. Also, they offer a different price for people with ride-only. It was a great experience. I regret for not giving tips because my wallet was left in the car. I hope they could accept Zelle/Apple pay of tips later.
The manta ray night snorkel was AMAZING! Our guides were so friendly and knowledgeable. They took the time to meet each one of us individually. Being in the dark ocean with these amazing creatures is a breathtaking experience that can’t be put into words or explained with videos. You just have to do it. We have 5-6 rays that barrel rolled under us continuously for about 20 minutes.
truly, it was an amazing experience, once in a lifetime, we really enjoyed it, highly recommended
Was thrilling and informative. The crew were friendly and helpful and made every effort to make sure the experience was enjoyable. The mantas were so close and very impressive. Also saw dolphins as a bonus.
Delicious buffet! Great MC and dancers! Loved the backdrop of the ocean.
Despite a windy day, Captain Cindy was able to find a great place to snorkel. The briefing provided by the captain described the best ways to snorkel. I learned something new! I felt safe as the crew had a member who went on a surfboard to watch over the participants.
I can’t believe the hospitality of the crew— serving drinks, food and snacks with ease.
This was one of the highlights of our trip.
We will give 5 *****, The tour was amazing. Derrick did an awesome job in keeping us all informed with many details and of course quizzed us as well. It was a fun trip. Thanks for taking care of the special request on our food as well. Food wise- it was very well organized and catered. Breakfast and coffee at the coffee plantation was very apt. Wine tasting and Lunch was very well paired. Snacks and soda at the waterfalls was cool! Raincoats and umbrella was very helpful when it started raining while heading to the volcano view point. Superbly planned and catered to everyone’s needs. We will definitely recommend our friends and family.
The tour was not complete… the main atractive “volvcano park” was terrible… we was there less than 1:30… terrible !!
We saw two whales during our trip! We went on a tour in December, when the whale watching season just started, yet we were lucky to encounter two whales. The tour departed from Waikaloa, which was a bit of a drive from our place in Kona. However, it is supposed to be a better area for spotting whales. Overall, we had a very pleasant experience.
Excellent pageantry and making educational entertainment fun for the whole family that includes history of the various South Pacific tribes together with an excellent orchestra, singing and an outstanding master of ceremonies. The buffet food was fine but you go here to enjoy a majestic recreation of Hawaiian tradition!
The experience was amazing. A big ray came so close touched my elbow.
We really enjoyed ourselves on our cruise. The captain and crew were amazing and incredibly attentive. It was a choppy night on the ocean but they made it fun and it helped to take our minds off of it. We even spotted a few whales on our trip. We highly recommend!
Aloha,
Thanks for taking the time to provide feedback about your Pau Hana Sunset Cruise. We're so happy to read that despite the choppy ocean conditions, you enjoyed your cruise and your interactions with our Captain and crew. We know there are a lot of activity providers on the island and we're honored you chose to both join us and to recommend us!
Mahalo and a hui hou!
We had an amaZing time! We saw whales. The crew was incredible. No dolphins tho which was a bummer but that’s ok!
Perfect activity for kids or those with limited mobility. Great crew and fun experience.
Aloha -- thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you enjoyed the trip and your interactions with our crew.
We look forward to sharing more adventures with you the next time you're in "our neighborhood".
Mahalo
The ride was fun! Horses were well behaved. My horse was kinda hungry most of the time! We saw taro fields and the guides told us a lot about the native history of the Waipo valley. Enjoyed overall.
Excellent service, very friendly and accommodating music to everyone on the cruise!
Aloha,
Thanks so much for taking the time to provide feedback about your Sunset Cruise. We're so happy to read that you enjoyed the cruise, the service provided by our crew, and the music we played.
We hope we'll get to share more adventures with you all the next time you're in "our neighborhood".
Mahalo and a hui hou!