Reviewed by: Kara
An amazing day on kayaking, stand-up paddleboarding, and a refreshing swim near Umauma Falls.
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2025/11/23 |
| Activity Date: | 2025/08/19 |
Reviewed by: Kara
The course felt very well run, safety was clearly a priority, and the transitions between ziplines were smooth.
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| Packages: | Zipline Adventure |
| Attended as: | Families |
| Posted on: | 2025/11/23 |
| Activity Date: | 2025/07/11 |
Reviewed by: ロッキー
My first zipline experience! There were about ten participants, and at first, we received help from the instructor to put on the necessary gear like harnesses and helmets. After that, we took a van up to the starting point on the hill. Once we arrived, we received a briefing on safety precautions for ziplining and then descended the first zipline over grass to confirm our basic movements. From there, we continued at quite a speed over a valley with three waterfalls and above the river. We took breaks along the way for hydration and fruit, enjoying the thrill of eight ziplines, including the longest one over 600 meters. (Originally there were nine, but the eighth zipline was under maintenance, so we did a total of eight.) The speed and height were a bit scary at first, but by the end, I was able to enjoy the scenery. Some experienced adults and children even went upside down while zipping, having a great time.
初めてのジップライン体験!10人くらいの参加者で、最初はインストラクターに手伝ってもらいながらハーネス?やヘルメットなどの必要な装備を装着。そこからワゴン車に乗って丘の上の方にある出発点に連れられて行かれます。到着したらジップライン滑空時の注意事項などの説明を受け1本目の草地の上のジップラインを下り基本動作を確認。その先は三連滝のある渓谷の上や川の上を結構なスピードで続けて下って行きます。途中で水分補給やフルーツをいただいて休憩も取りつつ最も長いので600mを超える長さのものを含む8本のジップラインを爽快感を味わいながら下りました。(本来9本ながら8番目のジップラインがメンテナンス作業中だったため計8本に)スピード感、高さとも最初はちょっと怖いくらいでしたが、最後の方では景色を楽しむ余裕が出て来ました。慣れている大人や子どもの中には逆さまになって下る人たちもいて楽しんでいました。
インストラクターは全員英語しか話さないので多少は英語が話せないと注意事項を聞き逃すかも。ジップラインを下っている最中は膝を曲げる指示があったのをできておらず注意を受けました。
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| Packages: | ジップライン9本 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/09/01 |
| Activity Date: | 2025/08/19 |
Reviewed by: はるパパ
I participated because it was said that you could join without a license, but it was just a slow line of cars and not interesting at all. If that's the case, I'd much rather go to Yanbaru in Okinawa, which is a hundred times more fun.
免許がなくても乗れるということで参加しましたがちんたら列をなして走るだけでなんの面白みもなかった。これなら沖縄のやんばるんちゃの方が100倍楽しい
It might be good for those who are scared of rides and prefer to go slowly.
乗り物が怖くてゆっくり走るにはいいかも?
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| Packages: | 1人乗りプラン |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/08/31 |
| Activity Date: | 2025/08/07 |
Reviewed by: Mama Bear
I was disappointed with this tour for lack of hospitality, communication and false advertising. The tour guide is not an astronomer or someone who writes articles for astronomy mazagines or even a local Hawaiian. They are very knowledgeable, patient and friendly guides but also lack communication with the tour company. For instance, we had 10 people in our tour and they were told only 6 so he wasn’t prepared with enough hot chocolate or parkas. It may also be the reason he didn’t offer snacks or water to anyone and tried to get more people to drink coffee at 9 pm! I was also disappointed that we didn’t go to the Kona coffee farm as advertised in the itinerary and confirmed when they called. You also have to select your meal prior to arrival or seeing the options which is undesirable. Finally, when they called to confirm they told me not to bring anything - no water, jacket, hiking boots etc since all would be provided and tennis shoes were enough. First off, I came prepared with everything in my luggage but since they said not to bring a big bag or too many items we were underprepared. My son was freezing because the parkas are huge and they were passed out but left for people to get when they were freezing. Our tennis were covered in dirt and sand because we stopped at a beach and walked the sand. I would have to be informed in advance that we’re going to a beach and not the coffee farm and to have proper attire. The stargazing was nice and we saw a lot of stars and constellations but it was not pleasant because of the lack of preparation. I do not recommend this tour. If you book, don’t listen to their advice and come prepared with attire, water and snacks on top of the exorbitant price you pay. Or you could ask to go with the tour that matches the advertisement but I tried that already. Heed the warning. I didn’t and while we don’t regret it we regret the company.
All of the above. Confirm, confirm, confirm!
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| Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
| Attended as: | Families with Young Children |
| Weather: | Rainy |
| Posted on: | 2025/08/01 |
| Activity Date: | 2025/07/31 |
Reviewed by: Steph
We are a family of 4 with 2 teenagers, we had a great time with our guide at the stargazing tour. Our highlights were the lava caves, watching the sunset as well as stargazing. The sky was unbelievable and we learned a ton with our very knowledgeable guide.
Highly recommend.
I would skip the boiling pots when water level is low as there is nothing to see.
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| Packages: | From Hilo - Rainbow Falls, Kaumana Caves, Solar Viewing & Stargazing with Dinner |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/07/20 |
| Activity Date: | 2025/07/18 |
Reviewed by: Duncan Miller
Sam was fantastic - really gave us all an exceptional tour of the night sky and was very knowledgable and great with the kids too!
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| Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2025/07/15 |
| Activity Date: | 2025/07/13 |
Reviewed by: LK
Zip line over 250 foot waterfall. Great fun. Mirabell & Calista were fantastic guides, made our day.
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| Packages: | Zipline Adventure |
| Attended as: | Couples |
| Posted on: | 2025/07/12 |
| Activity Date: | 2025/07/10 |
Reviewed by: HJ
Riding the UTV was an unforgettable adrenaline rush through stunning landscapes—pure adventure from start to finish. The guides were fantastic and made the whole experience safe, fun, and absolutely thrilling!
Mahalo HJ for choosing Umauma for your ATV experience. Glad you had a great time!!
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| Packages: | 2-Seater UTV Package: 1 Driver + 1 Passenger |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/07/02 |
| Activity Date: | 2025/06/30 |
Reviewed by: Richard
The team is always doing a great job and provide a fantastic experience.
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| Packages: | 9-Line Zipline Tour |
| Attended as: | Friends |
| Weather: | Cloudy |
| Posted on: | 2025/06/23 |
| Activity Date: | 2025/05/29 |
Reviewed by: Mel and Nancy
I would recommend this adventure for anyone who is a first time or experienced rider. The horses are well trained and the guides were awesome. Even the light rain didn’t dampen the experience. What a great time.
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| Packages: | 1:00 PM Afternoon Ride |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/06/16 |
| Activity Date: | 2025/06/14 |
Reviewed by: John & Leena Western Australia
We enjoyed a great day learning and exploring the Volcanos, Craters, Lava Tubes. The bus was clean and on time, the tour guide (Torrie) was really good and informative. The lunch was really good as was the dinner. Overall it was a great experience. I would definitively recommend this company and tour.
Good walking shoes and light jacket.
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| Packages: | Elite Volcano Hike from Hilo Hotels |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2025/06/15 |
| Activity Date: | 2025/06/14 |
Reviewed by: Dp
Keele and Chandinwere great guides and super helpful. The swimming hole was amazing!
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| Packages: | Standard Tour |
| Attended as: | Families |
| Posted on: | 2025/06/14 |
| Activity Date: | 2025/06/12 |
Reviewed by: Kiera
I highly recommend this experience! The guides were friendly and attentive and thorough. There were gorgeous cows on the trail and it was great to see them up close as we rode through. The scenery was great and we had lots of fun. Well worth the money for the experience.
Aloha Kiera,
Thank you for your great review. Glad you enjoyed your stay. Thank you for choosing Umauma.
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| Packages: | Solo Rider ATV Package (Driver Only) |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/05/31 |
| Activity Date: | 2025/05/08 |
Reviewed by: Jo
If you like adventure in an area you have not explored before, this is for you. We had a side-by-side thrilling ride to an amazing waterfall. The view is breathtaking and the water so refreshing. Water was great to cool off and clean up a bit. Amanda, Alysha, and Saire were excellent guides. They were very helpful and extremely personable. We highly recommend this Big Island adventure.
Shoes and clothes that can get dirty, bandana for your face, water shoes for swimming..
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| Packages: | 4-Seater UTV Package: 1 Driver + up to 3 Passengers |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/05/03 |
| Activity Date: | 2025/05/01 |
Reviewed by: Gymielee
We went snorkeling and saw turtles! It was nice to have a guide to show and teach us. We had a great time!
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| Packages: | Hilo Beach Snorkel – Sea Turtle Lagoon and Black Sand Beach |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2025/04/22 |
| Activity Date: | 2025/04/20 |
Reviewed by: Tammy
We enjoyed our day. The staff were organized and very friendly. They ensured everyone was safe and comfortable. The grounds were beautiful and we enjoyed being able to explore the property and look at the waterfalls. We had a nice time sitting by the waterfall and having time to enjoy going in the water. We were a bit disappointed by the ride itself as were are more seasoned and experienced riders. The pace was very geared to beginners and some guests had no clue what they were doing and that slowed the activity. We also hoped to have a ride close by ocean and that isn’t part of this activity, not their fault. I should have looked into that more. We basically road around through trails in a field. One last bit of advice, they should chill the drink they serve better. We appreciated though being provided a drink and snack part way through.
Ask about who you’re going to be touring with, as less experienced tourists slow the pace down.
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| Packages: | 2-Seater UTV Package: 1 Driver + 1 Passenger |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/04/19 |
| Activity Date: | 2025/03/28 |
Reviewed by: Debbie
Great zip line experience! Beautiful scenery. Always felt safe. Guides were awesome! I was worried about transportation from cruise ship and back. We caught a taxi and same guy came back to pick us up. No problem.
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| Packages: | Zip Isle 8 Zip Lines & 200' Suspension Bridge |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/04/19 |
| Activity Date: | 2025/03/25 |
Reviewed by: オムレツ
The zip line gradually becomes higher and longer, designed to be more exciting and high-speed, making it a lot of fun. The guides are also great at getting everyone excited, creating a sense of togetherness as we all enjoy ourselves. It's true that if you can't speak English, you might miss half of the conversation, but even so, I was able to participate in the discussions and feel the enjoyable atmosphere.
ジップラインは次第に高く、長いものになり、よりエキサイティングかつハイスピードになるよう構成されていて、すごく楽しいです。
ガイドの方も盛り上げ上手で、みんなで楽しもうという一体感があります。
確かに英語ができないと、話半分になっちゃいますが、それでも話の中には参加でき、楽しい雰囲気を感じることはできました。
If you rely entirely on the navigation system to get to the meeting place, you might not arrive. A little caution is needed at the end.
集合場所には、ナビに全頼りだと着かないかもしれません。最後は少し注意が必要です。
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| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2025/04/01 |
| Activity Date: | 2025/03/30 |
Reviewed by: Kara
A great tour, worth the money as the staff details the conditions of the sky during your viewing.
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| Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
| Attended as: | Friends |
| Posted on: | 2025/03/27 |
| Activity Date: | 2025/03/16 |
Reviewed by: The Bushnell family
One of the highlights of our trip! Sam was fantastic - incredibly knowledgeable and friendly. Not only were we awed by the universe, Sam helped us understand Hawaii as well. Keep up the great work.
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| Packages: | From Kona & Waikoloa - Solar Viewing & Stargazing with Dinner |
| Attended as: | Families |
| Posted on: | 2025/03/26 |
| Activity Date: | 2025/03/24 |
Reviewed by: Melanie
This is our second time on this tour and we highly recommend it. Staff are great and the swimming was wonderful!
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| Packages: | 4-Seater UTV Package: 1 Driver + up to 3 Passengers |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2025/03/24 |
| Activity Date: | 2025/03/18 |
Reviewed by: Kara
Great course, the waterfall was breathtaking. Overall would do it again!
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| Packages: | Zipline Tour (7-Line Course) |
| Attended as: | Friends |
| Posted on: | 2025/03/19 |
| Activity Date: | 2025/02/15 |
Reviewed by: Kara
You get it all here! It is always nice to get a swim experience more personalized to the tour!!
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| Packages: | 2-Seater UTV Package: 1 Driver + 1 Passenger |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/03/19 |
| Activity Date: | 2025/01/17 |
Reviewed by: Laura J
In general, my family and I had a good experience. Dexter was a fantastic driver and tour guide.
The only thing we did not like is that we had to drop and pick-up people at the airport 3 times, I'd rather spend more time in the rainbow falls than going over and over to the airport.
Be prepare for cook weather, rain, slippery trails, etc.
Aloha and mahalo for your review!
We’re so glad to hear that you and your family had a good experience and that Dexter made a great impression as your driver and guide—he’ll be happy to hear your kind words!
We also appreciate your feedback about the multiple airport stops. We understand how this can affect the flow of the tour, and we’ll be sure to share your comments with our operations team as we continuously look for ways to improve our guest experience.
Thank you for choosing Polynesian Adventure, and we hope to welcome you back again for another island adventure!
Warmest aloha,
The Polynesian Adventure ʻOhana
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| Packages: | Volcano Adventure Tour |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2025/02/26 |
| Activity Date: | 2025/02/19 |
Reviewed by: Kara
immersive experience in the big island waterfalls on horseback, unbeatable!
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| Packages: | 9:00 AM Morning Ride |
| Attended as: | Families |
| Posted on: | 2025/02/15 |
| Activity Date: | 2025/01/06 |
Reviewed by: Julia
My husband and I and our two kids (ages 8 & 6) rode in the 4-seater and it was great fun! Driving through the mud was slippery and exciting and while we all got a bit muddy and wet the UTV protects you from most of the splash. Our favourite bit was swimming in the waterfall. There were life vests for the kids which made it easy not to worry about them. The water was cold but really refreshing and beautiful. The guides were great and helped us out of a few jams after we fishtailed off the track!
Bring a change of clothes and change of shoes for after! Putting wet socks back on is the worst.
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| Packages: | 4-Seater UTV Package: 1 Driver + up to 3 Passengers |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2025/02/03 |
| Activity Date: | 2025/01/29 |
Reviewed by: Kara
Great day, we got lucky to get to see the current ruption! What a perfect experience.
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| Packages: | Evening Volcano Explorer |
| Attended as: | Families |
| Posted on: | 2025/01/19 |
| Activity Date: | 2024/12/28 |
Reviewed by: Kara
Came over from Oahu, and loved every ounce of what we saw. Def coming to BI next!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2024/10/23 |
| Activity Date: | 2024/10/01 |
Reviewed by: Peggy
The horses were well taken care of and the guides are great!! All of our group had a great time! I would highly recommend!!
| Rating: | |
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| Packages: | 1:00 PM Afternoon Ride |
| Attended as: | Couples |
| Posted on: | 2024/10/19 |
| Activity Date: | 2024/10/17 |
Tips and suggestions
Reply from activity provider
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All the instructors only speak English, so if you don't speak some English, you might miss important instructions. While going down the zip line, I received a warning because I wasn't able to follow t