Crew, equipment, boat, customers and experience were all AWESOME
Rating: | |
---|---|
Attended as: | Families with Young Children |
Activity Date: | 2021/12/30 |
Was this comment helpful?
[Yes]
|
We took the cruise last Thursday. The cruise time from the harbor to the site was a little long but worthful. The sunset view was beautiful. And we were so lucky to see a group of dolphins. The two girls were super nice and very helpful. Also, they offer a different price for people with ride-only. It was a great experience. I regret for not giving tips because my wallet was left in the car. I hope they could accept Zelle/Apple pay of tips later.
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2021/12/23 |
Was this comment helpful?
[Yes]
|
The manta ray night snorkel was AMAZING! Our guides were so friendly and knowledgeable. They took the time to meet each one of us individually. Being in the dark ocean with these amazing creatures is a breathtaking experience that can’t be put into words or explained with videos. You just have to do it. We have 5-6 rays that barrel rolled under us continuously for about 20 minutes.
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2021/12/27 |
Was this comment helpful?
[Yes]
|
I paid for and experienced the sunset Manta Ray Night Time Snorkelling on Dec. 23, 2021. I completely understand that these are wild animals and that it's extremely unpredictable whether or not you'll get a good chance to see them up close and personal. That said, that is what this company is selling and what we are paying extremely good money for. if you are going to charge for it, then every effort should be made to deliver on that experience.
The crew overall did a decent job, but once we arrived at the area where the Manta Rays were supposed to be, I was surprised to see a huge number of boats of various sizes and setups. I then realized that perhaps our setup was not ideal. I noticed that some arrange the snorkelers in a circle or square formation, making it more likely for everyone to get a good view of the Manta Ray if it shows up. Our setup was just some floating paddle boards, and our particular location was not ideal. I would say all of us on our particular paddle board barely caught a glimpse of a Manta Ray, whereas others I believe based on what they said got a much better view. This was extremely disappointing. I'm sure those who did catch a good shot will talk about a different experience, but all of us who were on the boat paid good money, not just those who got a good view of the Manta Rays.
This makes it hard to recommend this particular outfit to others
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2021/12/23 |
Was this comment helpful?
[Yes]
|
Was thrilling and informative. The crew were friendly and helpful and made every effort to make sure the experience was enjoyable. The mantas were so close and very impressive. Also saw dolphins as a bonus.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2021/12/23 |
Was this comment helpful?
[Yes]
|
We saw two whales during our trip! We went on a tour in December, when the whale watching season just started, yet we were lucky to encounter two whales. The tour departed from Waikaloa, which was a bit of a drive from our place in Kona. However, it is supposed to be a better area for spotting whales. Overall, we had a very pleasant experience.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2021/12/19 |
Was this comment helpful?
[Yes]
|
The experience was amazing. A big ray came so close touched my elbow.
Rating: | |
---|---|
Attended as: | Solo Travelers |
Activity Date: | 2021/12/14 |
Was this comment helpful?
[Yes]
|
Our entire family had an amazing evening swimming with the Manta Rays, it was magical. The crew, with Captain Bryce were fantastic, knowledgeable, and fun. Highly recommend this trip!
Aloha!
Thank you for sharing your great experience!
We are very happy to hear that.
Yes!! Guests will experience a magical night with Manta Ray and our crews;)
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2021/11/30 |
Was this comment helpful?
[Yes]
|
Perfect activity for kids or those with limited mobility. Great crew and fun experience.
Aloha -- thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you enjoyed the trip and your interactions with our crew.
We look forward to sharing more adventures with you the next time you're in "our neighborhood".
Mahalo
Rating: | |
---|---|
Attended as: | Families with Young Children |
Activity Date: | 2021/11/26 |
Was this comment helpful?
[Yes]
|
Pirate Wednesdays - Would highly recommend. You get a comedy show as well as the manta rays
Aloha! Thank you for joining with us.
We are glad you enjoyed our tour!
A Hui Hou:)
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2021/11/24 |
Was this comment helpful?
[Yes]
|
Tour was professionally done, we saw to many Mantas to count...was such a beautiful experience:). Hot tea and good discussion afterwards was great! Thank you so much!!
Rating: | |
---|---|
Attended as: | Solo Travelers |
Activity Date: | 2021/11/20 |
Was this comment helpful?
[Yes]
|
We saw so many mantas!!!! It was amazing and awesome!!!! The hot tea was nice as well. Thank you!
Rating: | |
---|---|
Attended as: | Friends |
Activity Date: | 2021/11/20 |
Was this comment helpful?
[Yes]
|
This Manta Ray Night Snorkel was near the top of my husbands life list! It was very well organized and the guides were very informative. We saw at least 5-7 Rays. Many came up quite close to check us out. We would definitely do this again, but next time we will bring the camera! I felt very safe the whole time and for me, 45 minutes was just the right amount of time.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2021/11/16 |
Was this comment helpful?
[Yes]
|
It was a smaller boat, so I felt a little bit squished, but I guess that is how submarines must feel!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2021/11/10 |
Was this comment helpful?
[Yes]
|
Learning about the manta ray and watching them feed was amazing! The crew is hawaii is always so helpful assisting me and caring for us! I would recommend this to anyone and love all my excursions here- MAHALO!!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2021/11/09 |
Was this comment helpful?
[Yes]
|
Everything went very smoothly. Our crew was wonderful & very helpful. I had trouble getting into the boat after climbing the ladder & Trevor was so kind to help me in the boat. We had a wonderful time. The Manta Ray experience will be hard to top! So great of them to share pictures they had taken from below!
Aloha Barbara,
We are very glad you spend a great time with us!
Please come back with your friend and family again!
Mahalos
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2021/10/21 |
Was this comment helpful?
[Yes]
|
Not only could we ask her about anything going on 'under the sea', she could tell us in English OR Hawaiian. Wish I could retain a smidge of all that excellent info!
Mahalo for such a wonderful review. We are so happy to hear that you enjoyed the information that the narrator shared with you. Aloha!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2021/10/21 |
Was this comment helpful?
[Yes]
|
The crew were fabulous! We all would do it again!
Yes, please come back to see Manta Rays and us!!
A hui hou
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2021/10/21 |
Was this comment helpful?
[Yes]
|
The entire experience from start to finish was amazing! The sunset cruise was a fun addition to swimming with the Mantas. The staff is super fun, helpful and knowledgeable. The Mantas are breathtaking- we were in awe of them! I’m so glad we did this tour, definitely a major highlight of our week in Kona!
Aloha,
We are grad you had a great time with Manta Rays,
They come so close and flip flip flips..it's really amazing!
Thank you very much for your nice pic ;)
Mahalo
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2021/10/11 |
Was this comment helpful?
[Yes]
|
This experience was amazing!
We went to Hawaii for our honeymoon and we can't stop talking about how cool this experience was.
We got to see BIG and BEAUTIFUL mantarays and they were really close too.
The guys from the crew were also super nice, funny and told us lots of interesting facts about the marine life.
Congratulation on your wedding !
We are happy to spending such a special time with you.
Manta rays make a beautiful sight very close to us.
Wish you happiness!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2021/09/09 |
Was this comment helpful?
[Yes]
|
Really enjoyed this experience, the manta rays even touched me!
You can bring your own GoPro but it might be hard to film and hold on at the same time. You're not swimming, you're horizontally floating with a pool noodle at your ankles and your hands gripping a light bar that attracts plankton upon which the mantas feast.
It can get cold when you're in the water, so don't be afraid to bring dive boots, gloves, and your own wetsuit. You'll get a shorty top only and I was pretty chilly, even for a New Englander!
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2021/09/13 |
Was this comment helpful?
[Yes]
|
Kai and Mika were great. So educational and informative. We had a great time. We are glad that we went on the glass bottom boat while visiting Hawaii. We live in L.A., and don’t really have this kind of thing near us. Thanks to the boys on the boat. They were great.
Aloha,
Thanks for taking the time to provide feedback about your Glass Bottom Boat Cruise. We're so happy to read that you enjoyed the cruise and the information provided by our Captain and Crew. We hope we'll get to share more adventures with you the next time you're in "our neighborhood".
Mahalo and a hui hou!
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2021/09/13 |
Was this comment helpful?
[Yes]
|
It was a lifetime experience to see so many manta rays. The captain and crews tried to give everyone the best experience. Unfortunately the waves for that evening was so high that made the boat ride an unpleasant trip.
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2021/08/22 |
Was this comment helpful?
[Yes]
|
My husband and I went on this manta ray night snorkel and had a great time. The crew and captain were very helpful and knowledgeable. A once in a lifetime experience we recommend.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2021/08/14 |
Was this comment helpful?
[Yes]
|
Nice ride in the ocean at night, beautiful skyline and warm ocean.
Rays pass by few inches from you, possibly enjoying themself as well.
Rating: | |
---|---|
Attended as: | Couples |
Activity Date: | 2021/08/07 |
Was this comment helpful?
[Yes]
|
Tour guides were great, nice, and informative. Sadly did not see any manta rays on our cruise. They said this was highly unusual but still disappointing to not see any. They offered for us to go back on a future tour, but we were leaving the island and they do not offer any refunds.
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2021/08/01 |
Was this comment helpful?
[Yes]
|
We left late and were, as far as I could tell, the last boat to arrive. The place was pretty packed with people from the other boats. The ocean is pretty big so I'm not sure if we were so clustered because there's one particular spot that is best or because of some other reason. For the safety of the manta rays and possibly for your own safety, you don't actually get to swim in the water but rather your entire group are always holding on to a shared flotation device. It's not a good thing or a bad thing but something you should be aware of before signing up.
We saw one manta ray, which was a nice experience. Right after we saw it, the crew packed us up and headed back to the harbor. These are wild creatures so it's not like you're guaranteed to see them but I was expecting the crew to keep us there a bit longer. Anyway, my kids liked it, but I still wouldn't recommend this experience.
Rating: | |
---|---|
Attended as: | Families with Young Children |
Activity Date: | 2021/08/20 |
Was this comment helpful?
[Yes]
|
Not quite what I expected as you don’t get to snorkel around but breathtaking and amazing to watch those beautiful creatures at night in the light, it’s like they are dancing for you!
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2021/07/30 |
Was this comment helpful?
[Yes]
|
Super fun boat ride with great boat crew. Mata rays were fun adventure
Rating: | |
---|---|
Attended as: | Families |
Activity Date: | 2021/07/24 |
Was this comment helpful?
[Yes]
|
Nice people running the boat, but there were SO many boats out there, and other boats had bigger/brighter lights - so they were all "oo-ing" over manta at their sites, and we were on the outskirts, only saw a handful flying by. No barrel rolls under us.
The worst part is you have to take such a long boatride to get out there, and we had to then get into the water and line up on a raft thing waiting at least 10 minutes in the cold water just waiting for sunset to get dark. We could've at least waited until closer to when out it was dark and the rays would come.
Plus my son and I also got seasick, since the waves were so bad - and it wasn't even the ocean that caused it, it was the motion of all the boats coming in. At least 10 other boats out there, figthing to see the manta.
Would definitely not do it again, for the torture in the process.
Rating: | |
---|---|
Attended as: | Families with Young Children |
Activity Date: | 2021/08/11 |
Was this comment helpful?
[Yes]
|
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha Chris, thank you for taking the time to share your feedback as we are always looking for ways to improve our tours. We are deeply sorry that your encounter with the Manta Rays fell short of expectations on our tour. Our captain and crew went to great lengths to provide a memorable experience, but the unpredictability of wildlife and ocean conditions can sometimes pose challenges. We hope you can join us again in the future to restore your impression of our tour and see more Mantas up close. Mahalo