Wheelchair Accessible

Great pickup, driver help with our bags even as we were coming across the street. The driver was also very nice. He even made sure we got to the right terminal.
Will continue to use Roberts Trainsportion.

When we arrive, got our bags and went to the pickup area to find the van. Could not find the van so waited for awhile, then called the company, who said they would send someone. When we found the van, we had to put ou... morer own bags in to the van as well as take them off the van, driver did not help. I have always had someone help me. This was not one of Roberts best pickup and I have been using Roberts Transport every time I come to Hawaii. I will continue to use Roberts Transportation because I have had more good experience then bad. I would recommend Roberts transportation to anyone.

A kind and communicative driver provided on-time pick-up and arrival. The fair cost, too, shouldn't be overlooked. Roberts has therefore become my go-to shuttle every time I find myself in Hawaii.

My experience was just okay.It was very hard navigating and trying to find the pickup location. Probably will not use them again.

I was given the wrong pick up time on my return trip to the airport. That was unfortunate, but what was worse, was the response. On calling Roberts, I was told that refunding was my problem, and I would need to pursue i... moret personally with Veltra.Fortunately, Veltra was quite polite and prompt, and they took care of the problem.

I went to the shuttle at the airport. Asked the people at the desk. How to find Robert’s shuttle . They explained we’re to go . Then shuttle was there on time . Perfect and took us to the hotel. Thank you