All Reviews for Search by check-in location

You will be guided to your meal right after gathering. Fresh pineapple and Mai Tai are served, and for a while, you can enjoy hula songs and dances. You go to the buffet in order at the table, but honestly, including the whole roasted pig, it wasn't very tasty. However, I think the hospitality service was very good.

After that, you enter the facility, and the show from there was more entertaining than I expected. The wonderful singing ability and high level of performance kept me completely satisfied until the end without getting bored.

集合してからすぐに食事へ案内されます。
生のパイナップルとマイタイが出てしばらくはフラの歌と踊りを楽しめます。テーブルの順番にブュッフェを取りに行くのですが、豚の丸焼きを含めこれは正直、あまり美味しくありませんでした。でも、おもてなしのサービスはとても良いと思います。
そのあと、施設に入るのですが、そこからのショーは期待していたより面白かったです。歌唱力の素晴らしさとパフォーマンスの高さでまったく飽きることなく最後まで満足しました。

The shuttle driver was a lot of fun, but the crew member who boarded the ship with us didn't talk much. Maybe it was because my broken English was not very good? The foreign guests were really enjoying themselves.

送迎のドライバーは、とても楽しかったのですが。。
船に一緒に乗ったクルーの人は、あまり話してくれませんでした。下手な片言の英語だったから？？
外国の人達だけで盛り上がっていました。

Our evening started with a Buffet Dinner that has a very good selection of meat- that includes chicken, pork, beef & catch of the day, veggies, salad, fruits, dessert & drinks. It was a satisfying dinner with fun entertainment from the greeters who also danced before the guests. The staff are so attentive to our needs.
They gave everyone enough time to enjoy the meal before heading indoor to the theater where the show is at. The seating & capacity is a good enough size for everyone to see the entire show without being left out. Plus, the performers engage the audience in their performance which impressed me and my husband a lot & made the whole show extremely fun!
The choice of music, the performers talent (singers & dancers), colorful costumes & all the cast are awesome. Truly a night to remember! We especially enjoyed the Elvis Presley, Michael Jackson impersonators & the Fire dance are the highlight of our evening.
Everyone is just so friendly. We ended the night with good pictures taken with the casts for the meet & greet. Great job to you all & keep it up! We will do it again for sure when we go back.

This was my first time using this service, so I was a bit anxious, but there was a slight delay in timing, and they came to the designated place and time both on the way there and back. I couldn't communicate in Japanese at all, but it was fine.

こちらにお世話になるのは初めてでしたので少し不安でしたが、多少、時間の遅れはありましたが行きも帰りも指定の場所、時間に来て頂きました。
日本語は全く通じなかったですが大丈夫でした。

I was moved to see a rainbow while paragliding! The driver who picked us up was also a fun person and made us laugh a lot. It was difficult for us to take photos ourselves, so I wish I had asked for the paid photo service.

パラセーリング中に虹も見れて感動！送迎の運転手さんも楽しい人でたくさん笑わせてくれました。自分たちでは写真を撮るのが難しいので、有料だけどお願いすればよかったなーと思いました。

The moment you rise up is indescribable! Of course, I was anxious since it was my first time, but it instantly turned into a pleasurable experience. Once you're up, you might feel quite relaxed... I can recommend it to older people as well.

ふぁあ〜っと上がっていく瞬間から何とも言えない！もちろん初めてなので不安だったけど、一瞬にして快感に変わる。上がってしまうとかなり余裕あるかも…。
ご年配の方にもおすすめできます。

With a total of 5 groups participating, we had to stick together while each of us was flying, but I wish I could have stayed up a little longer. I requested 150m, but since I couldn't tell the difference from the others and we couldn't measure the length ourselves, 90m might be fine as well. In any case, the view is stunning and beautiful!

合計5組の参加で、それぞれが飛んでる間も付き合うから仕方ないんだけど、もう少し長い時間浮いていたかったなと。
150mをお願いしたけど、他のヒト達との違いがわからないのと、長さを自分たちで測れないので、90mでもよいかもしれない。いづれにしても、スカッとキレイな景色が見える！

I chose to participate at a height of 120 meters. The view of both the sea and the city was excellent. Occasionally, there was a floating sensation, but it was thrilling and enjoyable. However, I think some people might feel nauseous, so I recommend taking motion sickness medication before joining the tour.

120mの高さを選択して参加しました。
海も街も一望でき、非常に良かったです。
時々、ふわっとした感覚があるのですが、それもスリリングで楽しかったです。しかし、人によっては酔って気分が悪くなる場合があると思いますので、ツアー参加前に酔い止めを飲んでおこくことをお勧めします。

It might be due to the weather, but both my husband and I felt really exhausted from the strong swaying and the cold, leading to seasickness. Until now, I had only been on larger boats (like the sightseeing boat in Hakone and the ferry to Green Island in Cairns), and I had never experienced seasickness before. It seemed like another group of Japanese people were also feeling unwell. The foreign guests, on the other hand, all appeared to be quite relaxed. I wonder if they are used to it... The two crew members were kind, and a foreign couple nearby even suggested, "Taking deep breaths or looking at the distant scenery can help," which was very nice of them. It was cloudy, so we were also disappointed that we could hardly see the sunset. It seems like it would be better to decide on participation based on the weather (though that’s difficult...).

天気のせいもあるのでしょうがないのですが、揺れが大きかったのと寒いのとで、私も夫も船酔いでグッタリしてしまいました。。
今まではもっと大きな船にしか乗ったことないですが(箱根の遊覧船、ケアンズでグリーン島へ行くフェリーなど)、船酔いにはなったことなかったのですが。。
もう1組の日本人の方もダウンしているようでした。
外国人の方々は皆さん余裕な感じでした。慣れているのかな…？
クルーのお2人は優しかったし、近くにいた外国人夫婦の方も「深呼吸したり遠くの景色を見たりするといいよ」と声をかけてくれて、優しかったです。
曇りだったのでサンセットもほぼ見れず残念でした。
天気によって参加を決めた方が良さそうです。(難しいですが…)

I was definitely not disappointed. At the airport, I was very happy to receive a lei made of shells, which they called an aloha, and to be accompanied to the pickup location.
However, one thing that differs from a taxi driver is that I couldn't discuss information at that time; while online information gives a general overview, I couldn't find out what was published in the local newspaper. (I gather information through conversations with taxi drivers.)
But I am satisfied. I think it's a very good service for those who are not fluent in English-speaking countries. We also believe that the transportation service was excellent without any issues.

決してがっかりでは無いですよ。空港では貝で作った、レイ、(レイって言うのか？) を、アロハと言って首に掛けていただき、ピックアップ場所まで同行してもらい大変嬉しく思いました。
ただ一つ、タクシードライバーと違うのが、その時の情報などお話し出来ない事、ネット情報は、全体的に大きな事が分かるが、地元紙に掲載される事は、分からない、と、言う事。
(それをタクシードライバさんとのお話しで情報を、入手する。)
でも、満足です。
英語圏が堪能ではない人には、とてもよい送迎だと思ういます。
私たちも、送迎に関しては問題なく素晴らしいって、思っています。

I was very satisfied with how quickly we arrived at the hotel without any waiting, and the staff were very helpful with moving our heavy luggage. I would definitely like to use this service again.

到着から待つこともなく、あっという間にホテル到着し重たい荷物の移動も親切でとても満足でした。またぜひ利用したいと思います。

I appreciate the help with loading and unloading heavy luggage into the car. I am very satisfied with the timely pickup. I would definitely like to use this service again.

重たい荷物も車への出し入れして頂き感謝してます。時間通りのピックアップで大満足です。またぜひ利用したいです。

When leaving the airport, you can quickly find the pickup location, and there are many staff members to guide you. It's a great shuttle service that saves a lot of time, allowing you to reach the hotel quickly! Highly recommended!

出機場時可以很快找到上車地點，並有許多人員替您導覽，不錯的接送服務，省下不少時間可以很快的時間到達飯店！大推

Had a blast on the catamaran ride. Crew was fun ! Second time we have done it!

I was able to travel back and forth between Daniel Ken Inoue Airport and Hilton Grand Islander without any worries.

Ｄａｎｉｅｌ　Ｋｅｎ　Ｉｎｏｕｅ　Ａｉｒｐｏｒｔ　と　Ｈｉｌｔｏｎ　Ｇｒａｎｄ　Ｉｓｌａｎｄｅｒ　の　往復を不安なくやっていただきました。　

Friendly staff; great experience!!! I recommend this to anyone!!! I was able to take a bonus flight because someone showed up solo!!! The first time parasailing was scary but the second time up was exhilarating! No more fear after the second time up!!!

It takes less than 20 minutes to walk to the office from the Sheraton.
I filled out the participation documents, rented a rash guard and shoes, and received a video explanation of the precautions.
The staff explains in English, but there are subtitles in the video, so it's okay if you don't understand English.
After that, we headed to the beach.
At the beach, we practiced paddling and standing on the sand.
They teach you precisely where to position yourself on the board.
Once the practice was over, we actually went into the sea.
We paddled to the point (it's shallow, so you can stand...).
While waiting for the waves, the coach holds the board for you and pushes you out at the right moment.
Although they only spoke English, they taught us using simple Japanese phrases like "Koide."
We repeated this over and over.
It was my first time surfing, but fortunately, I was able to stand up from the very beginning, so I had a great time.
I participated alone this time, but there were others who also came alone (one Japanese person and one American grandmother!), so I chatted with them and didn't feel lonely.
I want to get better at it.

I was disappointed that there were no photos taken, as others had mentioned, and it was a shame that I had no keepsake from my surfing experience.
(I would have liked to purchase photos even if they were paid.)
I wonder if there are no photos for solo participants?
I think it's best to ask in advance at the office if needed.

シェラトンから歩いて20分かからずオフィスへ。
参加書類を書き、ラッシュガードやシューズをレンタルし、注意点を映像で説明を受けました。
スタッフは英語で説明しますが、映像に字幕が出るので英語がわからなくても大丈夫。
その後、ビーチへ。
ビーチでも砂浜の上でパドリングや立ち方を練習します。
ボールに乗るポイントなど、きっちり教えてくれます。
練習を終えたら実際に海の中へ。
ポイントまではパドリングで移動します。(遠浅なので足はつきますが…)
波を待っている間はコーチがボードを持ってくれて、タイミングを見て押し出してくれます。
英語しか話されない方でしたが、「コイデー」とカタコトの日本語で教えてくれます。
それをひたすら繰り返します。
初めてサーフィンをしましたが、幸い最初から立てたので、楽しい時間を過ごせました。
今回は一人で参加しましたが、他にも一人で参加されていた方がおり(日本人1人、アメリカ人のおばあちゃん!1人)仲良く話したりしたので、1人参加でも寂しくなかったです。
もっと上手になりたいと思いました。

他の方が書かれていた写真撮影はなく、せっかくサーフィンしたのに、何も形に残らないのはとても残念でした。
(有料でも写真は購入したかった。)
1人参加は撮影ないのかな？
必要ならオフィスで事前に聞いておくべきだと思います。

I had a pleasant experience thanks to the attentive service provided to everyone. However, I was asked if I wanted to take digital camera photos from the air for $30. I said it was okay for $30, but when we reached the shore and I thought I would pay at a hut-like place, I was told that those who were not disembarking immediately should get on the bus. It seemed like most people hadn’t paid.

I received the photo data on an SD card while on the boat.

It felt like everyone around me was left wondering as they were ushered onto the bus. I wonder if the payment is being processed later by credit card?

みんなに気を配った対応をして頂けて気持ちよく体験出来ました。
ただ、上空にいる所をデジカメ撮影を確か30ドルでするか聞かれました。
30ドルならOKと言ったんですが、岸に付き小屋みたいなところでお金を払うのかと思ったら、現地解散じゃない人は直ぐにバスに乗って。と、言われたためほとんどの人がお金払ってないような？
撮影データはSDカードで船の上でもらいましたが。

周りの人達も？が頭に浮かんだままバスに乗せられたという感じです。
これは、後からクレジットカードで払われてるのかな？

The captain and the staff provided entertainment beyond my expectations.

This was just luck, but when I was on board, there was a group of ten ladies from Kansai, so the loud Kansai dialect was constantly heard, which ruined the atmosphere. (It's not that the Kansai dialect is bad, but the ladies from Kansai...)

Well, it seems that some of the cheerful people didn't mind.

Anyway, if the people you share the ride with are good, it can be incredibly fun.

キャプテンなどの対応は思ってた以上に楽しませてくれました。
これは運でしかないですが、私が乗った時には関西のオバチャン10名の集団が一緒だったため、ずっと関西弁の大声が聞こえて雰囲気台無しでした。(関西弁が悪いのではなく、関西弁のオバチャンが...................)

まぁ、一部の陽気な方々は気にしていなかったみたいです。



とにかく、乗りあった人が良ければ最高に楽しいです。

Hawaii! The ocean! Surfing! With that in mind, I chose this place based on the great reviews. I made a last-minute reservation, but I was able to participate without any issues. Although I made the mistake of being late for the meeting time, I truly appreciate the quick and generous response from the Veltra staff and the Hands Heedman staff that allowed me to join.

In the lesson, we first learn the basics of surfing through a slideshow. After that, we move to the beach for the actual lesson. All our belongings are stored in the office drawers. There are Japanese staff in the office, but communication during the beach lesson is primarily in English. However, they speak slowly, use body language, and even speak a little broken Japanese, so I think it's easy to understand.

For actual surfing, we use longboards, which provide a lot of stability. The instructor gives us instructions while pushing the board, allowing us beginners to stand up right from the start. We were able to catch waves multiple times after that. When I was able to ride properly, it felt amazing.

At the end, we rinsed off at the public shower on the beach and returned to the office. They also take photos during the surfing session. This time, we received them for free since there were two or more participants. They were provided on a CD. A person who participated alone purchased them for $10. I think the tip was around $10 to $20 per person. I regret not being able to give a tip because I was rushed in the morning and didn't prepare cash, even though they treated us very well. Most others seemed to have paid. I definitely want to participate here again the next time I surf in Hawaii.

ハワイ！海！サーフィン！ということで、口コミの良かったこちらを選択しました。直前の申し込みでしたが、無事参加できました。また、集合時間に遅れてしまうという失態がありましたが、Veltraスタッフさん及び、ハンズヒーデマンのスタッフさんの迅速寛大な対応で無事参加できたこと、本当にありがとうございました。レッスンでは初めにスライドショーで、サーフィンの基本について学びます。その後、ビーチに移動して実際のレッスンへ、という流れになっています。荷物はオフィスの引き出しに全部しまいます。オフィスには日本人スタッフもいますが、ビーチでのレッスンは基本英語でのコミュニケーションになります。ただ、ゆっくり話してくれたり、ボディーランゲージであったり、カタコトですが日本語も少し話してくれるので、十分理解できる内容になっていると思います。実際のサーフィンでは、ロングボードを使うので、安定感はかなりあります。インストラクターさんが指示を出してくれながら、ボードを押し出してくれるので、初心者の私たちでも初めから立つことができました。その後も何回も波に乗ることができました。ちゃんと乗れた時は最高に気持ち良いです。最後はビーチにある公共シャワーで体を流して、オフィスに戻りました。また、サーフィン中は写真撮影をしてくれます。今回は2名以上の参加で無料でもらえました。CDでの受け取りでした。1名で参加されていた方は＄10で購入してました。チップは1人あたり＄10〜20だったと思います。大変良くしてもらったのに、朝バタバタしてしまい現金の準備ができなかったために渡せなかったのが後悔です。他の方々はだいたい払っていました。次ハワイでサーフィンする時も是非またここに参加したいと思いました。

I was able to participate despite the last-minute reservation. I joined to create memories for my honeymoon and chose the 150m height. If I had to sum up my experience in one word, it would be "amazing!" You can enjoy both the thrill of going higher and the beautiful scenery. This is truly a recommended activity. According to our shuttle driver, the captain of the boat is known as the "Hawaii No. 1 Captain," so I felt at ease. Right after boarding, there was an explanation in Japanese. The staff, although their Japanese was a bit broken, provided explanations in Japanese as well. They were cheerful, and I didn't have any particular concerns from start to finish. If you ask at the beginning, they will take photos for you. You can receive them on an SD card for $30. After the activity, they show you the photos, and you can purchase them if you like. If you start in the afternoon, depending on the time, the lighting may cause some backlighting, making the photos a bit dark. Finally, after landing, you return to the boat, but you may get quite wet. We got thoroughly soaked. The tip was $10 to $20 per person. It was a wonderful experience.

直前の予約でしたが無事参加できました。ハネムーンの思い出作りとして参加。高さは150mを選択しました。参加した感想を、一言で表すと"最高！"でした。どんどん高くなってスリルと、景色の良さのどちらも楽しめます。本当におすすめのアクティビティです。送迎ドライバーさんいわく船のキャプテンは"Hawaii No. 1 Captain"ということでしたので、安心して臨めました。また、乗船後すぐの説明では日本語の放送が流れます。スタッフさんたちもカタコトですが、日本語で説明を加えてくれます。陽気なスタッフさんたちで、初めから終わりまで特に不安に思った点はなかったです。写真撮影は、初めにお願いすると撮ってくれます。SDカードでの受け取りで＄30です。終了後に写真を見せてくれて、気に入った場合に購入という形になります。午後の開始だと時間帯によっては逆光になり、写真が少し暗くなる場合があります。最後に着水してから船に戻りますが、場合によってはかなり濡れます。私たちは上下しっかり濡れました。チップは1人あたり＄10〜20でした。素晴らしい体験ができました。

You can enjoy cruising until you reach the spot. Additionally, you can see fish and turtles, as well as sunken ships and planes, which is interesting.

スポットに行くまで、クルージングとしてと楽しむことができます。
また、サカナやカメのほか、沈船や沈んだ飛行機などもみられ、面白いです。

Great Trip... Saw turtles and Dolphins up close..and plenty of other marine life...all of the crew were exceptional... safety concious, engaging, and fun.. paticularly the Captain. Could tell he was experienced and loved what he was doing.. Will repeat this again, as I hsve been on this trip with other providers but didn’t have as good of experience..

My 6-year-old child also had a great time. The foreign staff were kind, and we got to see dolphins and sea turtles, which was amazing. I want to go again!

6歳の子供も楽しめました
スタッフの外人さんも優しくて、イルカや、ウミガメも見れて最高でした
また行きたいです

I was staying at a hotel that was not applicable at the time of booking, but I was grateful that they came to pick me up! The driver was kind and friendly. I would like to use this service again when I go to Honolulu.

申し込み時に該当しないホテルに滞在していましたが、ホテルまで迎えに来て頂き、有り難かったです！
ドライバーのお姉さんも優しく、親切でした。
また、ホノルルへ行ったら利用したいです。

We used this opportunity to create memories since we came to Hawaii for our honeymoon! I thought it would be tough to do activities after getting tired, so I made a reservation for the first day. However, since we were still unfamiliar with Hawaii, I carefully confirmed the meeting place and prepared with plenty of time!

We were staying at the Sheraton Waikiki, so the meeting point was easy to find at the QuickSilver Blue Trolley stop, but no pickup car arrived no matter how long we waited... 30 minutes passed... I tried to confirm with a car that looked similar, but they kept saying it was a different company. My husband was getting frustrated, insisting that we should just go back to the hotel! I didn't know what to do, and although the confirmation phone number was listed in the email, there wasn't even a public phone nearby. We went back to the hotel, consulted at the Japanese counter, and they finally made the call for us. It turned out the pickup was delayed. I wish we had received an email about the delay. If we hadn't known anything, we would have thought they weren't coming and would have just gone home.

In the shuttle, there was an awkward atmosphere with my sulking husband. We shared the ride with two other Japanese women and headed to the site! Once we arrived, it seemed we were the ones waiting, as several foreign tourists were happily chatting while waiting, but since I couldn't speak English, I couldn't apologize... I mean, it wasn't our fault that we were late, so it would have been nice to hear something from the driver.

But the foreign tourists were kind and welcoming, which was great!!! The parasailing was very exciting, and we had a fun time waiting on the boat. All the instructions were in English, but I managed to have a wonderful time by mimicking what the previous person did! However, even though I took motion sickness medicine, I still felt a bit queasy due to the boat's rocking combined with the parasailing! A Japanese girl on the same boat also looked very uncomfortable, but there were no words of comfort, probably because they are used to it! I think it's a good idea to bring water or something to distract yourself!

From the boat, we saw a rainbow after the rain, and we were able to take beautiful photos of the rainbow and parasailing! As fellow travelers, I think we could take photos with our smartphones under waterproof covers without needing to buy any! Next time I go, I definitely want to try other activities, but it would have been nice to have at least one way to communicate, like through LINE, in a Wi-Fi environment!

今回新婚旅行でハワイに来たため、思い出づくりとして利用させていただきました！
疲れも溜まってからのアクティビティだと辛さもあると思い初日に予約をしましたが、まだハワイに不慣れな部分もあり、待ち合わせ場所など入念に確認し、時間に余裕を持って準備をしました！
今回はシェラトンワイキキに宿泊していたので待ち合わせはクイックシルバーのブルートロリーの乗り場とわかりやすい場所だったのですが、いくら待っても迎えの車がなく、、そのまま３０分経過、、、。それっぽい車に、不慣れな英語で確認を取るも別の会社だよと断れるばかり。さすがの旦那もイライラが募り、今日はもう仕方ないからホテルに帰る！！と一点張りでどうしたらよいか分からず、確認用の電話番号がメールに記載されているものの、近くに公衆電話すらなく、いったんホテルにもどり、日本語カウンターに相談し、そこから電話をかけてもらい、やっと、送迎が遅れているということがわかりました。遅れているならメールでも連絡がほしかったです。なにも知らなければもう来ないのかと思い、仕方ないから帰ろうと思っていたところでした。送迎の車の中ではムスっとする旦那と気まずい空気。他に日本人の女性2人と同乗し現場へ！着いてからは私たち待ちだったのか、外国人の旅行客が何名かわいわいと待っていましたが、英語も話せないので謝ることもできず、、てゆうか遅れたのは私たちじゃないので、運転手からとか一言あればいいのに何もない。
でも外国人たちは優しく受け入れてくれてよかったです！！！
パラセーリングはとても盛り上がった船上の中で待ち時間もたのしく過ごせましたし、説明は全て英語でしたが、前の人の見よう見まねでとても素晴らしい時間をすごせました！
ただ、船酔いプラスパラセーリングの揺れで酔い止めを飲んでいても私は危うかったです！
同じ船に乗った日本人の女の子もとても辛そうでしたがなんの言葉掛けもなく、きっといつものことだから慣れてるんでしょうね！お水とか、気晴らしになるもの持参した方がいいと思います！
船からは雨上がりの虹も出ていて、虹とパラセーリングのとても綺麗な写真も撮ることができました！同じ旅行者同士、防水カバーをかけてスマホでとりあえば写真も買わなくても良いと思います！次行った時はほかのアクティビティもぜひやってみたいとおもいましたが、wifi の環境下でラインなど、連絡を取りあえる手段がひとつでもあればよかったです！

Staff was great, tour was awesome. Saw plenty of fish and some sea turtles.

The driver didn't speak much Japanese, but he was a very fun person. The atmosphere in the car was enjoyable.
Once on the boat, they take photos while you're parasailing for $30, but you can choose whether to buy them or not. It seems they took more photos than I expected, which turned into wonderful memories. (It seems to vary by person.) But all the photos were lovely.
Motion sickness is unavoidable, so if you're worried about it, it's better to take precautions.

運転手さんは日本語は基本はお話できませんが、とても楽しい方でした。車内は楽しい雰囲気でした。
船に乗るとパラセーリング中も、写真撮ってくれます30$ですが、買う買わないは選択可能。
思っていたより大量に撮ってもらったみたいで楽しい思い出になりました。(人によって違うみたいですね)でもどれも素敵な写真ばかりです。
船酔いは仕方ないので、心配な方は対策した方がいいですね。

The captain and the guy on the boat were very nice, the parasailing was great! I was scared little bit first while, but then it was outstanding! Great view, just like swinging in the sky. If you are easy to get motion sickness, you should take pills thought. There was a poor girl puking.

It was a bit drizzly during the parasailing, but it was amazing to be able to take photos with the rainbow in the background. Most importantly, when I turned around at the top, I saw a circular rainbow. It was my first experience, so it became a great memory. I was a bit anxious about the explanations being mostly in English, except for the important parts, but I was very grateful for the quick response when my friend got seasick. Thank you. However, I was a little worried when the pickup was about 20 minutes late.

ちょっと小雨が降る中のﾊﾟﾗｾｲﾘﾝｸﾞだったので、ﾀﾌﾞﾙの虹をﾊﾞｯｸに写真を撮ることが出来て最高でした。何より一番上に着いたときに後ろを振り返ると円形の虹を見ることがでしました。初めての経験だったので、良い思い出になりました。説明が大事なこと以外は全部英語の説明で不安になることもありましたが、船酔いした友達に気づいて素早く対応していただいたことにはとても助かりました。ありがとうございます。ただ、集合時間20分位過ぎてからのお迎えでちょっと不安にさせられました。