All Reviews for Search by check-in location

Such an awesome trip- got to see 3 sea turtles right off the bat. Great staff, very friendly and they go out of their way to make this experience as best they can!

I have used Sunset Sailing several times, but during busy times, I have often found it sold out after arriving on-site. This year, I took advantage of the option to make a reservation in advance. The sea changed to a deep blue, and I enjoyed views of Diamond Head and Waikiki Beach from the water. With cheerful music playing and unlimited drinks like my favorite Mai Tai, the weather was great, and I was able to see the sunset perfectly. It was absolutely wonderful! My grandchild, who experienced this for the first time, was also thrilled!

サンセットセーリングは何度か利用したことがありましたが、混雑時期のこの時間帯は現地入りしてからではsold outということが何度かあり、今年は事前に予約できるこちらを利用させてもらいました。深いブルーに変化する海、海から見るダイヤモンドヘッドやワイキキビーチ、陽気な音楽を聴きながら大好きなマイタイ等のドリンク飲み放題、天気も良かったのでサンセットもバッチリ見ることが出来、とにかく最高でした。初体験の孫も大喜びでした!

I was about 3 to 4 minutes late, but they waited for me.

The handling of the luggage was a bit rough.

The driving was smooth, and the ride was comfortable.

3、4分遅刻したけど待っていてくれました。

ちょっと荷物の扱いが雑いかな。

運転はソフトで乗り心地はよかった。

We participated as a family of four. The weather was great, and we enjoyed the stunning views of Waikiki. The tour was organized into six pairs, but we hardly noticed any waiting time.

家族4人で参加。天候もよく、ワイキキの絶景を楽しめた。2人ずつ、6組でのツアーとなったが、待ち時間等はほとんど気になることはなかった。

とても興奮していて、ガイドが英語を話すネイティブスピーカーだったので安心しました。友達と一緒に忘れられない体験ができました。ありがとう！

It was SO excited and relieved even the guide was native speakers by speaking English. I got one of an unforgettable experience with friends of mine. Thanks s lot!

The timely pickup allowed me to go to the airport with peace of mind once again. I don't think there are any other shuttles that can take you right up to Hokulani.

時間通りのお迎えで、安心して空港まで今回も行くことができました。
ホクラニの前まできていただけるシャトルはこちらだけではないでしょうか

I was taken from the hotel to the airport. The pickup location written on the voucher was not at the hotel entrance, but they came right to the hotel entrance. The suitcase was quite heavy at 25 kg, but they carried it without any complaints. It seemed that the tip was included in the fare, as no one was paying extra.

ホテルから空港まで送っていただきました。バウチャーに書いてあるピックアップ場所はホテル入り口ではなかったのですが、ホテル入り口まで入って来てくださいました。トランクも25kgとかなり重かったですが、嫌な顔せず運んでいただきました。チップは料金に含まれていたようで、払っている人はいませんでした。

I was a bit anxious about traveling alone, but they were very courteous in their service. They were punctual, which made me feel at ease, and I was able to reach the airport without any issues.

1人での乗車で少し不安でしたが、
とても丁寧に対応して下さいました。
時間もきっちりで安心して、
空港までたどり着くことができました。

We attended with seven family members in the Diamond Seat. The price is high, but the major benefits are being able to watch the show from the front row and having priority access to the buffet. The buffet had a long line, possibly due to the Golden Week crowds, and it was disappointing to be cut in line by those who didn't have priority. The drink bar also had a Japanese menu available. Additionally, they take a photo of you at the beginning, and later a staff member comes around selling the framed photo for $50, which is amusing. After the show, the performers allow you to take pictures in the hallway, so that was satisfying.

家族7人で、ダイヤモンドシートで参加しました。
価格は高いですが大きいメリットは、最前列でショーを観れる・ビュッフェが最優先で並べるの2点です。ビュッフェはGWの混雑のせいか長蛇の列で、優先ではない方に割込みされ残念でした。
ドリンクバーは日本語メニューもありました。
また、最初に写真撮られ、後でまわってくるスタッフさんが写真たて付き50ドルで売りに来ます笑
ショーの後、出演者の方が廊下で写真を撮らせてくれるのでそれで満足でした。

For the past few decades, I have stayed at Sheraton Waikiki every year, and I finally decided to participate this year, which I had been curious about for a long time. I regret not joining sooner and want to participate every time I visit from now on. First of all, the captain was handsome, cheerful, and fun. It was great to be able to drink alcohol, and I enjoyed the view of Waikiki and Diamond Head from the sea. Most of all, I was thrilled to see wild dolphins and turtles. It was a lot of fun.

ここ数十年、毎年シェラトンワイキキに宿泊してますが、毎回気になってたので今年思い切って参加してみました、もっと早く参加すればよかったと後悔しました、これからは行くたびに参加したいです。まずはキャプテンがイケメンで陽気で楽しかった、お酒が飲めてよかった、海からのワイキキの景色やダイヤモンドヘッドが見れてよかった、何より野生のイルカちゃんとカメちゃんに会えた事です、楽しかった。

I was worried that I wouldn't be able to see the sunset because it was cloudy, but I was able to see it just before leaving! Just like last time, the Mai Tai was delicious, and the snacks that were handed out tasted surprisingly good, perhaps because we were on the boat. There were many Westerners, but there were also Japanese people, and we were able to take pictures with each other's families and enjoy our time together.

曇りで夕日が見れるか心配でしたが、帰り際にちゃんと見れました！前回同様マイタイも美味しく、配られたスナック菓子も船の上のせいか何故かとても美味しく感じました。西洋人の方が多いですが、日本人も居てお互いの家族で写真を取り合ったりして仲良く過ごせました。

Wonderful cruise, attentive and friendly staff. I would definitely recommend.

From the departure, the explanations, the Mai Tai and champagne service, and the careful adjustment of the mast to ensure the boat could sail steadily were all done excellently, allowing us to relax and focus on chatting and taking photos.

出発から、説明、マイタイ、シャンペンのサービス、船が安定して航行できるようにマストの状態を注意深く調整するなど、最高の仕事ぶりで、私たちは安心して、おしゃべりや写真に集中できました。

There are only 5 hotels to choose from for the pickup, so it doesn't take too long and is stress-free, making it comfortable. The driver was also kind, which was great. The prices are very reasonable, and I definitely want to use this service again next time.

ピックアップのホテル数が5軒と限定されているので、時間がかかりすぎることもなくストレスがないので快適ですね。
ドライバーも親切でグッド。料金も格安で是非次回も利用したいと思います。

The weather was nice and it felt really good! I thought I would like to do it again. I recommend this place! I’m not good with heights, but once I went up, it was comfortable and the view was amazing!

天気も良くすごく気持ちよかった！
またやりたいと思いました
ここはオススメですよ！
高所が苦手でしたがいざ上がって見れば快適で景色も最高だったよ

Parasailing was amazing. There was someone who was afraid of heights, and at first, they were nervous, but after we started, they said it was fun as long as they didn't look down.

パラセーリング最高でした。高所恐怖症の人間がいて、最初はびびっていましたが、わったあとは下を見なければ楽しいとの感想でした。

Thank you for explaining things clearly. It was my first time, and I was happy to be able to stand! I would like to participate again when I go to Hawaii!

分かりやすく教えて頂き、
初めてでしたが、
立つことができて嬉しかったです！
またハワイに行ったときは参加したいです！

The hotel check-out was at 10:00, and the meeting time was at 10:55. Since I had large luggage, I waited for about 50 minutes right in front of the entrance of the Hilton to avoid being late. When the promised time came and no one resembling the group arrived, I asked the Hilton concierge to call, and they replied that the person had already left because they didn't come when called. I panicked as my flight departure time was approaching. In the end, I was able to take a later flight, but the security check at the airport had a long line, and I barely made it in time for boarding. I have requested various tours from Beltora many times before, but this was the first time I experienced such terrible service. I am considering switching to a taxi next time.

ホテルのチェックアウトが１０時で集合時間が10:55だったのですが、大きな
荷物もあったので、集合場所（ヒルトン）の入り口の真ん前で約５０分待ってて遅れないようにしていました。約束の時間になってそれらしき人が来なかったので、ヒルトンのコンシェルジェのお願いして電話してもらったところ、呼んでも来ないのでもう行ってしまったとの返事で、飛行機の発時間がせまりパニックになってしまいました。結局後からの便に乗せてもらったのですが、空港の保安検査は大行列で搭乗時間ぎりぎりでやっと入ることができました。ﾍﾞﾙﾄﾗさんとはこれまでも何度もいろいろなツアをお願いしてきましたが、このような酷い対応は初めてでした。次回からはタクシーに切り替えたいと思っています。
　

I was glad to see sea turtles swimming from above.

One concern I had was that it was my fault for not reading the instructions properly, but I found out after making the reservation that you can't ride alone unless you weigh over 80 kilograms.

On the day of the event, there was an American participant who also tried to ride alone but was made to ride with someone else. One man looked quite large and seemed to weigh over 80 kilograms...

It's unclear whether they were flying for two people's time.

上空から、海ガメが泳いでいるのが見えてよかったです。


気になる点は、
ちゃんと説明を読まなかったのが悪いのですが、予約した後に80キロ以上ないと一人で乗る事ができない事がわかりました。

当日参加したアメリカ人？の方も、一人で乗ろうとしましたが、二人乗りにさせられてました。１人の男性は、体が大きく80キロ以上あるように見えましたが・・

２人分の時間を飛んでくれていたのか不明。

I was relieved to find the reception in a very easy-to-understand location after exiting the airport. I gave my name, and they wrote down the name of the hotel where I was staying on my carry-on case. I was told, "Please wait a moment," so I waited, but they only took the customer in front of me to the bus stop, leaving my sister and me waiting for about 30 minutes. We decided to go to the Roberts shuttle bus stop ourselves, where there was a staff member wearing an aloha shirt (who spoke Japanese). When I mentioned being left behind, they apologized and gave me a booklet, but I was shocked to have been left like that!!!

空港から出てすごく分かりやすい所に受付があり安心しました。そこで名前を言い、キャリーケースに自分が停まってもらうホテルの名前を書いてくれました。「少し待っていて下さい」と言われたので待っていましたが前に居たお客さんだけをバス乗り場に連れて行き、私と姉は放置されたまま30分程待ちました。自分たちでロバーツのシャトルバス乗り場に行きそこにアロハシャツを着た係の人が居たので(日本語が通じる人)放置された事を言うと謝罪とブックレットをくれましたが、放置されたことにびっくりです！！！

I used the service in September last time and had a very smooth experience, so I used it again this time. They picked me up on time, and I left the beautiful land of Hawaii.

前回9月に利用させてもらい、とてもスムーズに移動できたので、今回も利用させてもらいました。
時間通り迎えにきてもらいハワイの地を離れました。

The reception was very smooth in Japanese. I think there would have been concerns about whether I would be properly taken to my destination if there was a lack of communication with the reception staff.

受付も日本語で、すごくスムーズでした。受付の人と意思疎通ができてないと、ちゃんと連れて行ってもらえるか、心配だったと思います。

Make this a priority. It was the highlight of our trip. Everyone should do this. Young or old!

This is my third time, and it’s always amazing no matter how many times I go! The fireworks, the ocean, the drinks, and the music in Waikiki. Enjoying a drink while gazing at the night view of Waikiki is truly the best! Since it’s an open bar, the all-you-can-drink option is fantastic!

今年で3回目になりますが、何度乗っても最高にたのです！ワイキキの花火と海とお酒と音楽と。本当にワイキキの夜景を遠目に眺めながらのお酒は最高です！オープンバーなので、飲み放題も最高☆

This was my first time surfing, and I was worried about whether I could do it, but there were about 20 people in the group with around 5 instructors who helped push us when the waves came. They also gave us signals like, "Come on, come on! Stand up!" By the third try, I started to get the hang of it and was able to ride the waves! The instructors were all friendly, and some of them spoke Japanese, which made me feel at ease. I definitely want to do this again next year! ☆

今回、初サーフィンとのことで、乗れるか心配でしたが、20人前後のグループにインストラクターが5人程付いて、波が来たタイミングで押してくれます。あとは、「コイデコイデー！セイザー！タッテー！」と合図をくれるので、3回目くらいにはコツが掴めて来て、波に乗れるようになります！スクールのインストラクターの方も皆さんフランクで、日本語を話せる方もいたので、安心してできました。来年も絶対やりたいです☆

Despite having specified a time, I was made to wait over an hour at the airport. Moreover, I was told they didn't know where my hotel was, and I had to inquire at the desk. When I finally arrived at the hotel, they parked in the middle of the road, causing a huge traffic jam behind us, which was both embarrassing and apologetic. I really felt that I should have just used Speedy Shuttle.

時間指定してあったにもかかわらず、空港で1時間以上待たされました。
しかも宿泊先のホテルがわからないと言われ、デスクに問い合わせている始末。ようやくたどり着いたホテル前では、道の真ん中に駐車し後続大渋滞で、恥ずかしいやら申し訳ないやら。普通にSpeedyシャトルを利用すれば良かったと実感しました。

The flow from the arrival floor to the information desk is easy to understand, and I was able to find the staff right away. I thought the departure wouldn't happen until the passengers were full, but it departed relatively quickly and picked up more passengers at another terminal until it was full. The operation was very smooth, and I arrived in the Waikiki area without any stress.

到着フロアから案内所までの動線は分かりやすく、すぐにスタッフを見つけることが出来ました。
乗客が満員にならないと出発しないのかと思いきや、割と早く出発して別のターミナルで乗客を乗せて満員となりました。
オペレーションは非常にスムーズでストレス無くワイキキエリアに到着です。

They arrived earlier than the pickup time, so I was able to use the service with peace of mind without worrying about the flight time.

ピックアップ時間よりも早く来てくれましたので、フライト時間を気にすることなく安心して利用できました。

I booked the 150m option, and I definitely recommend the 150m! The weather and wind were great, and I flew high with an amazing view of Waikiki. Make sure to apply sunscreen properly, or you'll get really sunburned.

150mで予約しましたが、絶対150mがオススメです！
天気も風もとても良くて高く飛んでワイキキの景色もすごく綺麗でした。
日焼け止めをしっかり塗って行かないとすごく焼けます。

You will travel to the submarine by a larger ferry from the pier and board the submarine that has surfaced. The journey to the submarine feels like a cruise with a view of Diamond Head. The boat may sway a bit, so those prone to seasickness should be cautious.

Inside the submarine, there is a decent amount of space, and we were able to enjoy observing the underwater fish and sea turtles. As we navigate between the reefs, you can see many fish. Fortunately, we were able to see sea turtles.

It was a very enjoyable tour.

潜水艦までは桟橋から大き目のフェリーで移動し，浮上してきた潜水艦に搭乗します．
潜水艦までの移動もダイヤモンドヘッドを見ながらクルージングといった雰囲気です．少々船が揺れますので船酔いに弱い方は注意してください．
潜水艦内はそこそこ余裕もあり，楽しく水中の魚やウミガメを観察することができました．
漁礁の間を縫うように進むため，たくさんの魚をみることができます．
運よく自分たちはウミガメを見ることができました．
非常に楽しいツアーでした．