All Reviews for Search by check-in location

Check-in at the Outrigger Reef beach tent is at 5:00, and we regroup at 5:20 to board the boat barefoot and set off. There is space behind the bench for bags and sandals. The all-you-can-drink options include Mai Tai, beer, sparkling drinks, and wine. We head out further into the ocean. It can get boring sitting down, so I stood at the front. The boat rocked a lot, but it was fun! Those who are prone to seasickness might struggle. There were only my husband, a girl, and me, the only Japanese people on board. Even without speaking English, we had a great time. Along the way, we saw a rainbow toward Diamond Head! It was so beautiful. The front of the boat gets splashed by the waves, so you will get wet. I was having so much fun that I lost track of what time the sunset was… I didn’t pay much attention since there were a lot of clouds. I recommend this for those who love the ocean and drinks and are okay with being on a boat.

ｱｳﾄﾘｶﾞｰﾘｰﾌの砂浜のﾃﾝﾄで5:00受付、5:20に再集合して裸足で船に乗り込み出発。ベンチの後ろに荷物とサンダルを置くｽﾍﾟｰｽあり。飲み放題の飲み物は、マイタイ、ビール、スパークリンク、ワインなど。沖に向かってどんどん進んでいきます。座っていてもつまらないので、前の方に立ってました。するとものすごく揺れます。でもそれが楽しかった！船に弱い人は無理かも。日本人は私たち夫婦と女の子一人だけ。英語が喋れなくても十分楽しめました。途中ダイアモンドヘッド方面に虹が！すごくきれいでした。先端の方は波が来るので濡れます。楽しすぎて何時夕日が沈んだか分からない位…雲が多かったのであまり気にして見てませんでした。海とお酒が好きで船が大丈夫な人にはお勧めです。

I used the shuttle from the airport to the hotel. I usually use HIS for transportation, but this time the hotel was Hokulani, and I was informed that with HIS, I wouldn't be dropped off directly at Hokulani (instead, I would be dropped off at the trolley stop at the Royal Hawaiian Shopping Center and have to walk to the hotel). So, I chose Roberts, which drops you off in front of Hokulani.

The bus service was good; the driver was friendly, and the interior was comfortable, with no issues (even though it was a shared ride, it felt like the passengers were somewhat divided by hotel). However, there was quite a wait at the airport for the bus. There were some Westerners at the waiting area, but it seemed like they were trying to gather only Japanese passengers for the bus, waiting for delayed Hawaiian Airlines flight passengers. As a result, the wait was about an hour.

I think this kind of situation is quite expected, and I don't get irritated by it, but I do hope they can improve their operations to be more flexible in such cases. I've never experienced this with HIS (since they are a Japanese company, they seem to be very efficient). I probably won't use this service next time. (I ended up staying at Hokulani because I couldn't get a reservation at Hilton Hawaiian Village.)

空港→ホテル利用です。
いつもはHISの送迎を利用していますが、今回ホテルがホクラニ、HISだとホクラニ前で下車してもらえない（ロイヤルハワイアンショッピングセンターのトロリー乗り場で下車〜歩いてホテルへ）ということだったので、ホクラニ前で下ろしてくれるというロバーツにしました。
バスに関してはドライバーの方も親切、車内も快適で問題なかったですが（混載乗車だけど、ある程度ホテルごとに数台に分散された感じがする）、空港でのバス待ち時間がかなりありました。
バスの待合場所には欧米人らしき人もいたのですが、どうやらバスには日本人ばかりを集めようとしている感じで、遅延したハワイアン航空の便の搭乗客を待っている形となりました。結果、待ちは1時間程度。
こういうことは至って想定内だと思っていますし、これにイライラするようなことはないのですが、こういう場合の臨機応変に対応できるオペレーションは検討してほしいなと思ったりもします。
HISではこういう思いをしたことがないので…（やはりHISは日系なので、非常に手際が良いように感じる）
次回は多分利用しないと思います。（ホクラニに泊まったのもヒルトンハワイアンビレッジの予約が取れず仕方なく…だったので。）

The view is amazing. I participated with a digital camera in hand, and although I had a foot strap, the camera was fine. It seems you can choose between no strap, waist, or foot options. When I said "a little," it was about the foot strap. Quite a few people were paragliding while holding their smartphones around their necks or selfie sticks. They won't take responsibility if you fall, though.

We flew in the morning, and the weather was wonderful. We were able to return to Ohana Waikiki Malia Hotel by 9:30.

A couple from California who rode with us joked, "Terrace House?" I couldn't respond well and just laughed. I guess it's famous because Netflix is airing Terrace House.

素晴らしい眺めです。デジカメを手にひもを巻き参加。足じゃぽんありでしたが、カメラは大丈夫でした。
じゃぽんは、なしか、腰までとか足とか選べるようです。
「ちょっと」というと、足じゃぽんくらいでした。結構みんな首からかけたスマホや、自撮り棒カメラもったまま、パラセーリングしてました。落ちても責任はとってもらえませんが。

午前中飛びましたが、素晴らしい天気。
9時半にはオハナワイキキマリアホテルに戻れました。

同乗したカリフォルニアからきたカップルに
「テラスハウス？」と、ボケられました。うまくかえせず笑
ネットフリックスが、テラスハウスをやっているからか有名なのですね。

We used this for our honeymoon trip, and the staff's service was wonderful! When we took the lesson, there were only four of us, including my husband and me, so it was almost a one-on-one lesson, and we were able to stand on the board right away! We had plenty of time, more than we could have asked for, and we had a meaningful experience!

ハネムーン旅行で利用したのですが、
とにかく、スタッフさんの対応が素敵でした！！
私達がレッスンを受けた時は少人数で私達、夫婦含め4人だったのですが、ほぼワンツーマンでのレッスンで、すぐにボードの上に立つ事ができました！！
時間も、これ以上できないくらいまでたっぷりあり、有意義な時間を過ごせました！

I recommend it because it's convenient to get to the airport. The pickup also arrives on time, so you can use it with peace of mind without any worries.

空港まで便利に行けるので、おすすめです。ピックアップも時間通りに来るので、何も心配せず安心して利用できます。

I was expecting it to be a bit clearer, so I was somewhat disappointed, but I thoroughly enjoyed my first experience on a submarine.

もう少し鮮明に見えると、思っていたので少々期待はずれのところがありましたが、初めての潜水艦堪能できました。

The venue is on the rooftop of the 6th floor, and every visitor is given a fresh flower lei, which you can take back to Japan. Upon entry, you can take commemorative photos with the dancers, and during the show, seats are sold for $50. Once seated, the buffet starts in order of table rank, and then the show begins. There was a sudden downpour, but the venue staff, who were older gentlemen, distributed raincoats to everyone. The content of the show was stunning, with a different level of excitement compared to Spa Resort Hawaiians in Fukushima Prefecture.

6階屋上が会場で、来場者の全ての方に生花レイをかけてくれて、日本に持ち帰えることも出来ました。
入場するとダンサーの方と記念撮影、ショーの最中に50ドルで席まで販売してきます。
着席するとテーブルランク順にブュッフェスタート、そーするとショーもスタートします。
途中、スコールがありましたが、会場スタッフのおじいちゃん達が一人ひとりにカッパを配ってました。
ショーの内容は圧巻、福島県のスパリゾートハワイアンズとは違った迫力がありました。

Excellent food and entertainment. The show was outstanding and the buffet style was great to be able to try several new foods

It was very beautiful, and I was able to observe the seabed slowly. Along the way, I also saw sea turtles and many fish, which made me satisfied.

The boat to the submarine was very rocky, and I ended up feeling seasick. On the way back, we stopped on the water for about 10 minutes before heading to the port for photo sales, which made me feel sick again.

Overall, I was satisfied with the experience that I wouldn't normally have.

とてもきれいでゆっくりと海底を観察できました。
途中ウミガメやたくさんの魚も見ることができ、満足です。

潜水艦までの船がとても揺れたため船酔いをしてしましました。
帰りの船で写真の販売の為、港へ向けて出発するのに10分前後海上で
停船したため酔いました。

総合的に普段できない体験ができ満足です。

I used a shuttle from the Ilikai Hotel to the airport. On the day of travel, the bus arrived about 20 minutes later than scheduled due to road conditions. I became anxious after about 10 minutes past the scheduled time and called to confirm my reservation. It was uncomfortable waiting for about 30 minutes since the boarding area was outdoors. Once on the large bus, it was comfortable.

イリカイホテルから空港までシャトルを利用しました。
当日は道路状況の影響で予定時間より約20分程度遅くバスが到着しました。
予定時間を10分程度経過した時点で不安になり電話で予約確認しました。
乗車場所が野外だったこともあり約３０分間待機したのは苦痛でした。
大型バスに乗車後は快適でした。

I have been to Hawaii many times, but this time I challenged myself to try surfing for the first time! I decided to join the tour after reading the reviews. Since I wasn't sure about the location of the lesson, I opted for the pickup service, but I think I could go there on my own next time. Although the lesson wasn't in Japanese, there was someone who could instruct in Japanese! Moreover, it was a surprising reunion with someone I had met multiple times in the past at a certain place. I realized that it required more physical strength than I had imagined. I haven't mastered surfing completely, so I would like to participate in this tour again when I have the chance. Even as a beginner, they provide proper instruction, so I was able to stand up a few times. It was fun!

今まで何度もハワイへ行っていますが、今回、初サーフィンに挑戦！！こちらの口こみをみて、ツアー参加を決めました。
レッスン場所の位置がわからなかったので、送迎ありにしましたが、次回参加するときは自分達で行けると思う場所にありました。日本語レッスンにはしていませんでしたが、日本語で指導していただける方！！しかも、とある所で過去に何回もお会いしている方で、ビックリの再会でした。想像していたより、体力を使うことがわかりました。全部サーフィンをマスターしたわけではないので、また機会をみて、このツアーに参加したいと思います。確かに初めてでも、ちゃんと指導してくれるので、何回かは、立てます。楽しかったです。

We thoroughly enjoyed our time on the snorkel catamaran. The boat crew was not only incredibly informative on use of equipment, but ensured first time
Snorkelers like ourselves had adequate support. They were also pretty comical as well! Seeing the sea turtles was awesome! One crew member even dove down to to the reef to retrieve my dropped cell phone! I had so many priceless photos and memories from my Dad’s funeral on the phone, that I would not have been able to replace them. Thank you for the incredible experience.

The last time I went to Hawaii, I enjoyed a dinner cruise where I could relax and savor my meal while cruising, but this sailing experience made me feel even closer to the ocean. It was truly wonderful to be splashed by the waves and to connect with nature! I could feel the ocean's blue up close, the wind on my skin, and the pleasant buzz from the Mai Tai and beer added to the sense of freedom. The sailing staff were very friendly and even danced with us, which made it so much fun! I definitely want to do this again when I go back to Hawaii!

前回ハワイへ行った時はディナークルーズに乗りゆっくり食事をしながらクルージングを楽しみましたが、このセイリングはもっと海を身近に感じ、特には波しぶきもかぶり自然と対話する素晴らしいものでした！
海が近く海の青さを実感でき、風を直接肌で受け、程よいアルコール（マイタイとビールを頂きました！）で更に開放感
そしてセイリングスタッフとダンスを踊っていただき、とてもフレンドリーな方達でとても楽しかったです！
またハワイに行ったら乗りたいと思います！

The tour starts efficiently and ends early in the morning, allowing plenty of time afterward.

Since it's a small boat, there can be some rocking, so taking motion sickness medication is essential, but once you're flying, you won't notice it.

They also take photos for $30. Since they use a DSLR, the pictures come out very beautifully, so I highly recommend it!

手際よくツアーが始まり、終わりも朝早くに終わるのでその後の時間もたっぷりととれます。

小型船なので、揺れもありますので船酔い止めは必須ですが、飛んでしまえば気になりません。

写真も30$で撮ってくれます。一眼レフなので、大変きれいに撮ってもらえるのでおすすめです！

Jimmy was my surf instructor and he was knowledgeable, friendly, and very encouraging. I actually caught a few waves. Overall, I had a great experience and wouldn’t go anywhere else.

Todd V.

At the counter, it took a while, and even after getting on the van, it took more time. Since this is different from a tour, it felt a bit hectic to be in Hawaii and waiting. I waited patiently. Although we were among the last to arrive at the hotel, as long as we got there safely, it was within my acceptable range.

カウンターでまず時間かかりバンに、乗っても時間かかりました。
ツアーとは違うのでまぁハワイまで来て慌しいのもなんなんで。
気長に待ちました。ホテルも最後の方でしたが無事着いたらいいので
許容範囲。

It was easy!
However, I dozed off and missed my hotel stop (laughs).
They don't check the passengers properly to drop you off, so you have to confirm yourself when to get off.
It's nice that the tip is included, making it clear and convenient.

楽チンでした！
ただ眠くてウトウトしてたら、降りたいホテル通り過ぎてました(笑)
乗ってる人をちゃんとチェックして降ろしてくれるわけではないので、自分で確認して降りないといけません。
チップ込みなのはわかりやすくてありがたいです。

It was the best parasailing experience with a stunning view of Waikiki Beach from above! At the end, I mysteriously splashed into the sea, but that was also refreshing and fun! The guide was friendly, and I would love to experience it again if I go back!

ワイキキビーチを空から一望でき、最高のパラセーリングでした！
最後謎に海にぽちゃんと浸かりますがそれも気持ちよくて楽しかったです！
ガイドさんもフレンドリーでまた行ったら体験したいです！

From the land, it was once. Last year, I was too busy eating on the dinner cruise, and by the time the fireworks started, it was already too late, resulting in a disappointing outcome. This time, I chose this tour that I previously boarded at sunset. Although there were changes in the captain and crew, the friendly atmosphere remained the same, and the all-you-can-drink option made for a pleasant fireworks viewing experience. When the captain shouted "SAKE NOMIHOUDAI" in Japanese, several Japanese people applauded.

陸上からは1回。昨年はデイナークルーズで食べるのに忙しくて花火の歓声が上がった時には、既にとき遅し残念な結果となりました。今回は以前サンセットで乗船したこのツアーにしました。船長やクルーの変更はあったけど、フレンドリーな雰囲気はそのままでドリンク飲み放題も効して気持ちよく花火鑑賞ができました。船長が日本語で「SAKE　NOMIHOUDAI」と叫んだときは数人の日本人が拍手しました。

Until now, we had been on tours, but this time it was our first overseas trip as a couple. We were able to create memorable memories in Hawaii by using your shuttle bus.

今まではツアーでしたが今回初めて夫婦だけの海外旅行でした。。
貴社のシャトルバスを利用し思い出に残るハワイ旅行が出来ました。

I requested transportation for both my arrival and departure. I was surprised by how early the hotel pickup time was for my return to the airport compared to my flight time—was it really that early?! However, perhaps because it was Friday, the security checkpoint was extremely crowded, so in the end, that timing might have been just right (according to the driver, there was also traffic on the way to the airport). Thanks to this, I was able to head back home without feeling rushed at the end.

行き帰りともにお願いしました。帰りの空港行きはフライト時間に対してホテルのピックアップ時間が思いのほか早くて、こんなに早いの⁈と驚きましたが、金曜日だったせいか保安検査場がすごく混んでいたので、結果としてあの時間でよかったのかも（運転手さん曰く、空港までの道も渋滞していたようでした）。おかげで最後に焦ることなく帰国の途につくことができました。

I arrived at the pickup location almost on time. I used Hawaiian Airlines to return home, and there were two drop-off locations. When I mistakenly tried to get off at the wrong one, they kindly guided me to the correct one. When I got off at the designated location, they also helped me with directions in a very polite manner. I chose this service because it was affordable, but both times the staff were kind and attentive, and I definitely want to use it again.

　ほぼ予定時間通りピックアップ場所に到着、ハワイアン航空利用で帰国ですが、降車場所が二か所あり間違えて降りようとしたとき、優しく違う旨誘導してくれました。
　正規場所で降車するときも、方向など丁寧に誘導してもらい助かりました。
格安ということで利用しましたが、往復とも担当者は親切、丁寧でまた是非利用したいと思います。

Last time, I participated in the sandbar, and this time I challenged myself with parasailing. Since it was mentioned in the experience reports, I thought it would be pointless to get seasick, so I took motion sickness medication to be fully prepared. On the day of the activity, we were blessed with good weather, and it was refreshing. I participated with a friend (both of us are 65 years old), and it became one of our precious memories in Hawaii. However, it was unfortunate that I didn't have cash on me, and while I was processing the payment for the photos with my card, the shuttle left, making us wait for about 30 minutes. I wondered if there was no confirmation before departure.

前回はサンドバーに参加させて頂き、今回はパラセーリングに挑戦となりました。体験談にも書かれておられたので、船酔いをしては、元も子もないと思い酔い止めを飲んで万全の体制を整えました。当日は天候にも恵まれ、爽快の一言です。友人と二人(共に65歳)での参加でしたが、喜んでくれハワイでの貴重な思い出の一つとなりました。ただ、残念だったのは現金を所持しておらず、写真代をカード決済している間に送りの車が行ってしまい30分程待たされました。発車前の確認はないのかと疑問に思いました。

The captain seemed to have a great vibe and made us feel at ease. I chose the 90-meter option, but I think height didn't matter. I wasn't asked beforehand if I wanted the 90 meters, though.
However, it didn't feel scary at all; it was quite pleasant. Water Japon was very kind to us. (laughs)
At the end, when I gave a tip, they were really happy.

ノリが良さそうな船長(キャプテン)が和ませてくれます。90メートルを選びましたが、高さは関係なく上げられたと思います(;o;)事前に90メートルですね？なんて聞かれなかったので。
でも怖い感じはなく気持ち良かったです。水ジャポンは優しくしてくれました。笑
最後にチップを渡したらすごく喜んでくださいました。

I arrived a little earlier than my reservation time, but I was smoothly guided to a great seat right in front of the band. The music was pleasant and the atmosphere was perfect. Unfortunately, the deluxe pupu platter we ordered was enormous, and there was no way we could finish it. We ended up leaving some behind, even though we wouldn't eat it as takeout. I'm sorry to the staff for that. It was so good that I visited again the day before my return home. This time, I ordered just one pupu dish, and it was just the right amount.

予約時間より少し早くつきましたが、スムーズにバンドの正面の良い席に案内されました。音楽も心地よく雰囲気もバッチリ。残念なのは予約のデラックスププメニュー。凄い山盛り盛り絶対に我々は食べきれない。テイクアウトしても食べないので残しました。お店の方ごめんなさい。良かったので帰国の前日に又、訪れました。今度はププを一品だけ注文して丁度いい感じでした。

I ended up going outside without knowing which exit to take, but when I used the service, there was a staff member waiting at the exit! They gathered the passengers and guided us to the bus stop.

I had to wait a little at the bus stop, but since I arrived early in the morning and was traveling alone, it was very convenient. There are many hotels that are eligible for the shuttle service, and they even took me to my hostel! ★

どこの出口かわからないまま外に出てしまいましたが、私が利用した便の時は、出口で係りの方が待っていてくれていました！利用者を集めてから、乗り場まで案内してくれました。
バス乗り場では、少し待ちましたが、早朝着便で、1人での利用だったのでとても便利でした。送迎対象ホテルも多く、ホステルまで送ってくれました★

Since it was a domestic flight from the Big Island to Honolulu, it was a bit confusing and I felt a little lost. It took some time, and the waiting felt long, but I was safely transported to the hotel. Thank you very much.

ハワイ島よりホノルル国内線でしたので、ちょっとわかりずらく少し戸惑いました。
時間がかかり待ち時間が長い感じがしましたが無事ホテルまで送迎して頂きました。
ありがとうございました。

Thank you for picking me up at the hotel on time and for the smooth transfer to the airport.

I would like to use your services again for my next trip.

ホテルまで時間通りにお迎えに来て頂きスムーズに空港まで送迎して頂きました。
ありがとうございました。

次の旅行でもお世話になりたいと思います。

I arrived about 15 minutes late, but I was informed that the road was congested. The loading and unloading of luggage was also done carefully, which was great.

15分ほど遅れてきましたが、道が混んでぃたとの説明がありました。
バゲージの積み降ろしも丁寧で良かったです。

It was my first show. I didn't have high expectations, but it was surprisingly fun and a great show. I would like to go again if I have the chance.

初めてのしょうでした。きたいはしていませんが思った以上にすごく楽しくて良いショーでした。また機会があれば行きたいです。