All Reviews for Search by check-in location

I used this service to get from Daniel K. Inouye International Airport to my hotel. Once I arrived at the airport, I was able to get on right away by going to the counter. From there, we made a few stops on the way to the hotel, but I considered it a sightseeing tour of Waikiki. If you're staying at Hilton Hawaiian Village, it might be a good idea to get dropped off at Ilikai depending on your tower.

ダニエル・Ｋ・イノウエ国際空港からホテルへ向かうのに利用させていただきました。
空港に到着したら、カウンターに行けばすぐに乗せてもらえて。
そこからはホテルまでいくつか廻っていくけれど、これはワイキキ見物と思ってます。
ヒルトンハワイアンビレッジに泊まる方は、タワーによってはイリカイで降ろしてもらうと良いかもしれません。

After arriving at the airport, we waited at the reception counter for about an hour before getting on the shuttle. Furthermore, when we got on the shuttle, there were already other people on board, and we were the last to be called. I felt like we wasted time waiting. Maybe it would have been better to take a taxi.

It states that "Japanese-speaking staff are available," but I don't think we could request Japanese at the time of booking.

空港に到着してから受付カウンターで約１時間待たされてシャトルに。さらに、シャトルに乗ったら既に他の人が乗車していて、私たちは最後の乗車案内。なぜ待たされたのか？時間を損した気分。タクシー乗ったほうが良かったかな。
「日本語スタッフの対応も可能」と記載しているが、申し込み時点で日本語のリクエストは出来なかった気がする。

Upon arriving at the airport and heading to the designated group exit, I quickly found the counter and was sent to the hotel without any worries. I will use this service again next time!

空港に到着して　事前に集合場所となっていた団体専用の出口へ進んでいくと
すぐにカウンターがわかり　何の心配もなくホテルへ送ってもらえました。
次回も　利用します！！

My parents booked a Japanese tour for their first trip to Hawaii at 10 AM. When the time came and the shuttle didn't arrive, I called and was put on hold for 4 minutes for confirmation, only to be told that it was unavailable and they wanted to change it to 11 AM. Reluctantly, we changed it to 11 AM, but with the explanation in English, my parents dozed off inside the submarine, not understanding the language. This special trip to Hawaii to honor my parents was ruined. I don't think I will use this service again.

両親が初めてのハワイ旅行で、日本語のツアー10時に予約しました。時間になっても送迎が来ないので電話してたら確認に4分も保留され、しかも利用できないから11時に変更してほしいとのこと。仕方なく、11時にしましたが英語の説明で両親は潜水艦の中で、言葉が分からずウトウト。せっかくの親孝行のハワイ旅行が台無しです。もう利用しないと思います。

It rained during the day, so we were indoors after it got dark. The location is a bit hard to find, so it’s better to arrive early. I reserved a golden seat, but it was positioned too far to the side from the stage, and the angle was blocked by equipment like speakers, which was a bit disappointing. It was a buffet style, but if you miss the timing, there can be a long line, and some items run out quickly. I read in other reviews that golden seat guests had priority, but it seemed like regular ticket holders were the first to grab food, and we followed after them. The taste was generally good.

夜にはやみましたが日中雨が降ってたからなのか室内でした。場所は少しわかりにくいため、はやめに行った方がよさそうです。ゴールデンシートを予約しましたが、ステージからサイドすぎてスピーカー等の機材で遮られてる角度で少し残念でした。バイキング形式ですが、とるタイミングを見失うとすごい行列で無くなってしまうものもありました。他のかたの口コミでゴールデンシート優先とありましたが、普通に一般席の人がいの一番にとっており、それの後に続いた感じでした。味は普通に美味しかったです。

While waiting for my luggage, I was kindly guided by the staff. I always use this service, and it is particularly smooth and reassuring without any trouble. The drivers are also friendly. I would like to use it again.

荷物を待ってる間に、係の方に呼ばれ親切に案内していただきました。いつも使っていますが、特にトラブルなくスムーズで安心できます。ドライバーさんも親切です。
また利用したいです。

The pickup was 10 minutes late, which was expected. Be careful of seasickness on the small boat from near the Hilton to the sea. You can take selfies with your camera, but if you ask for help, it will be charged. The scenery is amazing, but my wife was feeling groggy from seasickness.

ピックアップ１０分遅れ、まぁ想定内。ヒルトン近くから小型船て海へ船酔いするので注意。カメラ持参で自分撮りは可、頼んだら有料。景色は最高、妻は船酔いでグロッキー。

Open bar good place to sit if you have to. Fun night out.

I was worried because there were only foreign customers, but it was totally fine. I had signed up for the 150m jump, so I was a bit anxious about it, but once I actually jumped, it was absolutely amazing.

外国人のお客さんばかりで心配してましたが、全然大丈夫でした。150mに申し込みしてたので内心、大丈夫かなって思っていましたが、いざ飛んでみるとめっちゃ、最高でした。

I used this service from Waikiki to the airport. The driver arrived 15 minutes before the scheduled time and waited until the departure time. Although the communication was in English, I had no worries, and the driver was friendly and very kind. I would like to use this service again next time.

Waikikiから空港迄で利用しました。ドライバーの方は、予定時刻の15分前には到着しており、出発時間まで待機していらっしゃいました。英語での対応でしたが、心配なことはなく、気さくに会話をしてくれとても親切な方でした。また次回、利用したいと思います。

I experienced the 150m activity. As the title suggests, the activity was very enjoyable. The staff primarily spoke English, but they were very kind and used Japanese when speaking to us.

As for the activity itself, a point to note is that the boat rocked quite a bit, and more than half of the other people on board got seasick, so it's better for those who are prone to motion sickness to take medication beforehand.

The reason I gave it four stars instead of five is that the pickup bus was about 15 minutes late. While it seems understandable due to the arrangements for other guests, I had seen stories in experiences where the pickup didn’t show up, which made me quite anxious. However, the driver was friendly, and my overall impression was very good.

150mを体験しました
タイトル通りアクティビティはとても楽しかったです
スタッフの方は基本的に英語ですが自分たちに話しかけるときは日本語を使って下さったりとても親切でした
アクティビティ自体の注意点としては船の揺れが結構激しく乗っていた他の人達が半分以上酔っていたので弱い人は酔止めを飲んで行ったほうがいいです
星を一個下げた理由ですが迎えのバスが15分程遅れて来たことで下げました
他の方の送迎の関係もあり仕方ない気もしますが、体験談で迎えに来なかったという話も見ていましたのでかなり不安になりました
ですが運転手さんも気さくな方で印象はとても良かったです

Thank you for your continued support.
I feel that the directions from the airport exit to the pickup point (as explained in the voucher) are a bit unclear. However, once you get on, the service is very kind and reassuring.
I look forward to your assistance next time as well.

前回もお世話になっております。
空港の出口からの、、、乗り場迄が（バウチャーの説明が）分かりにくい気がします。　　でも、乗り込んでからは、とても親切で安心出来ます。
次回もよろしくお願いします。

I think it will be interesting if you go without too many expectations. It's not often you get the chance to ride a submarine, and the sight of fish gathering around a sunken ship is something you won't see elsewhere. However, if you go with the image of the colorful fish shown on the website, you might be a little disappointed.

期待しすぎずに行けば面白いと思います。
潜水艦に乗る機会はなかなかないですし、 沈没した船などに魚が群がる様子は他では見られない景色だと思います 。
ただ、サイトに載っているような色とりどりの魚たちというイメージで行くと、ちょっとがっかりされるかもしれません。

I didn't have high expectations after reading the reviews, but it was as I anticipated. The tour itself was interesting, but considering the price, even half the cost would still feel a bit high for what it offered. You can see some fish, but there seemed to be fewer than at an aquarium. There weren't many varieties either. I was fortunate to see a sea turtle in the distance. Be careful as I almost got seasick. If you're someone who can't do snorkeling or diving and doesn't mind the price, it might be enjoyable.

クチコミを見て、あまり期待していませんでしたが、想定通りという感じです。
ツアー自体は面白かったのですが 、値段のことを考えると、半額でもちょっと高いかな、というような内容でした。
お魚も見えますが、水族館よりは少ないといった印象。
種類もあまり多くありませんでした。
ウミガメを遠くに見ることができたのは幸いでした 。
船酔いになりそうになったので注意が必要です。
シュノーケルやダイビングなどはできない、という方で、金額を気にされない方であれば、面白いかもしれません。

It was a challenge for a couple celebrating their 60th birthday and their three sons in their 20s. After discussing which height to choose, we decided on the middle option, and the elderly couple felt a bit worried.

The moment we took off, the beautiful sea and blue sky spread out before us, and when we reached the peak, the view of Waikiki and Diamond Head was stunning, making it an unforgettable experience.

Yano, our driver, shared interesting stories that helped ease our nerves. Thank you!

還暦を迎えた夫婦と20代の息子三人での挑戦でした。高さをどれにするか？相談の結果真ん中になり、老夫婦は少し心配でした。
舞い上がった瞬間とても綺麗な海と青空が広がり頂点に達した時は、ワイキキ、ダイヤモンドヘッドがとても綺麗で忘れられない体験となりました。
送迎の矢野さんの話もおもしろく和ませて頂きました。ありがとう

I use this service every time, but this time it was a disappointment. It was over 30 minutes late. I arrived two minutes before the scheduled time, but since they didn't come even after 15 minutes, I ended up having to call. I had never experienced being more than 15 minutes late before, so I was even more disappointed. I might consider other options next time.

毎回、利用しているが今回は外れでした。予定時間より30分以上遅れました。
待ち合わせ時間の2分前についていたのですが15分過ぎても来ないので、
結局電話することになりました。15分以上遅れたことは今まで無かったので、
余計にがっかりでした。次は考えるかもしれません。

Excellent personal
Being picked up and transported was great
The whole experience was great.

The driver came to the hotel lobby to pick us up. He only asked for our name and hardly looked at the printed voucher. While it's unlikely to confuse with someone with the same name, I think it's not a good practice.

ドライバーがホテルのロビーまで呼びに来てくれた。当方の名前を聞いただけで、プリントしておいたバウチャーはほとんど見ていない。同姓同名で間違う可能性がないとはいえないので、良くないと思う。

The staff the cruize alcohol everything is amazing we did it twice ! The only thing was it was so nice i would have take 30min more !!!

I use this service every time.
Clearly, there weren't enough cars for the number of people waiting, and there seemed to be uncertainty in counting the number of passengers, which resulted in quite a few people waiting for a long time.

Since it takes a lot of time to go through immigration, I would like them to arrange the appropriate number of cars to match the number of reservations for the arrival of flights from Japan.

The staff is friendly and pleasant.

毎回利用しています。
待っている人数に対して明らかに車は足りていなかったのと、人数の把握が不確かだったのとで、かなり待たされている人がいました。

入国にすごく時間がかかるので、日本便の到着に合わせて、予約人数に合った数の車を手配して欲しいと思いました。

スタッフはフレンドリーで感じはいいです。

I have been interested in the boat that departs from the Sheraton, my regular accommodation, for a long time. I can't believe I can book it here! From what I've read about the experience, there are not many Japanese people on board. That was certainly true. There were only a few Japanese passengers during my trip. I couldn't understand the captain's talk, but I enjoyed chatting with a lady from New Zealand who sat next to me.

Also, I quickly changed the Mai Tai they handed out right after boarding to juice (since I can't have alcohol). The background music and the feeling of the wind were wonderful, and since we went quite far out, it was a graceful and lovely time. I even managed to communicate with the boys in a spot where the waves were quite rough, all with smiles (^^). I'm really glad I experienced this. I will definitely book it again next time!

以前から、定宿のシェラトン前から出ている船に興味がありました。それがこちらで予約できるなんて！
体験談を読むと日本人は少ないとのこと。確かに。
わたしの乗船も数えるほどの日本人でした。キャプテンのお話も理解できなかったけど、隣に座ったＮＺからのご婦人とお話をしたり楽しかったです。
あと乗船してすぐ配られたマイタイをすぐジュースにチェンジしてもらいました（アルコールがダメなので）。
ＢＧＭといい、感じる風といい、かなり沖まで出たので優雅で素敵な時間でした。
波しぶきが激しい場所にいた男子とも笑顔でなんとなく意思疎通（＾＾）
本当に体験して良かったです。
次回も必ず予約して乗ります！

We had 6 people in our party and we had a blast! We caught 2 awesome waves and even saw a turtle swimming with us!! The crew were both very friendly and made this a memory to last forever!

We didn't have to wait too long, but we ended up waiting about 30 minutes because it was just full. I wish there had been about two cars parked, so if the timing is right, it would be perfect. By the way, the first one was Hilton Waikiki, and the next was Trump Hotel.

そんなに遅れませんでしたが、丁度いっぱいになったという事で30分程待ちました。2台くらい停まっていて欲しかったなと思うのでタイミングがあえばバッチリです。因みに1番目はヒルトンワイキキで、次がトランプホテルでした。

This time there was no champagne. I was a bit disappointed.

今回はシャンパンが無かったですね。
少し残念でした。???????????????????????????????????

The transfer from Daniel K. Inouye International Airport to the hotel was cheap and really good. I'll ask again next time I come.

ダニエル・K・イノウエ国際空港からホテルまでの送迎。安くて本当に良いです。又、次回に来たら？お願いします。

I was worried about the language barrier, but there were no problems at all. The explanations before the flight were easy to understand, and I had a great time! I also took a lot of photos, so it was enjoyable even after returning home. Thank you very much!

言葉の心配ありましたが全く問題なく、飛ぶ前の説明もわかりやすて凄く楽しめました！写真も沢山撮って頂いてたので帰ってからも2度美味しい。ありがとうございました

I'm glad the waiting time at the airport was short. It's also nice that there are only five hotels to choose from. The driver's English was quite fast for me, so I couldn't catch most of it, but it seemed like he was giving a tour, so I think it would have been even more enjoyable if I had been able to speak English.

空港での待ち時間が短くてよかった。
廻るホテルが5箇所以内なのも良い。
ドライバーさんの英語は私にとって容赦なく早かったので、大半聞き取れませんでしたがガイドらしき話をされていたので英語が出来たら尚楽しかったと思います。

This tour was amazing. The crew were all super friendly and knowledgeable. The turtles were incredibly close and simply beautiful. Highly recommend this experience!

The timing was accurate, which was reassuring. I used it from the hotel to the airport, but the air conditioning was too strong and made me feel cold. The staff member driving was kind, which was nice.

時間も正確で安心できました。
ホテルから空港まで利用したましたが、エアコンが効きすぎて体が冷えてしまいました。
運転されているスタッフさんが優しい方でよかったです。

Unlike the hot daytime, the cool breeze while swaying on the boat made the sunset and the night view of Waikiki incredibly beautiful. I was a bit nervous since there were hardly any Japanese people and everything was in English, but Captain DJ took care of us and spoke to us in broken Japanese. I thought there might not be a sunset cruise for just female friends, but it was incredibly pleasant, and I'm glad I went. It might have been better that it wasn't aimed at Japanese tourists, as it allowed me to really immerse myself in the travel experience.

By the way, the pickup service is only available from limited locations, so I recommend negotiating to be picked up only for the return trip.

暑い昼間と違って涼しい風が吹く中、船に揺られて海の上から見る夕陽とワイキキの夜景がとっても綺麗でした。日本人がほとんどいないし、英語のみの対応なので大丈夫かなと緊張してましたが、キャプテンDJがわたしたちを気にかけて片言の日本語で話しかけてくれました。女友達同士でサンセットクルーズもないかなーと思いつつ参加しましたが、最高に気持ちよく、行って良かったです。かえって日本人向けじゃなくて、旅気分に浸れて良かったかも。
ちなみにピックアップサービスは限られた場所のみなので、帰りだけ乗せてもらうように交渉するのがおすすめです。