All Reviews for Trolley & Shuttle to Attractions

The driver who picked us up was friendly, and the ride was enjoyable. The climb can be a bit tiring, but reaching the summit gives an incredible sense of achievement. It's important to be careful when choosing your shoes. We were lucky to get some water.

送迎してくれる運転手さんも気さくな人柄で、車中も楽しかったです。登りは少し疲れますが、登頂すると、物凄い達成感があります。靴選びは気をつけたほうがいいです。水がもらえたものラッキーでした。

I purchased a 4-day pass.

I used it for going to Diamond Head and sightseeing in downtown.

It was convenient as it stopped at various stations.

4日間のパスを購入しました。

ダイヤモンドヘッドへ行く時や、ダウンタウンの観光などに利用しました。

色々な停留所にとまり便利でした。

The tour hike was tiring but satisfying. I was very worried about the email I received after the meeting time had passed, wondering if I had made a mistake about the location. I was an hour late.

ツアー登山は疲れたが満足できた。
集合時間過ぎてからのメールで、場所など間違ったかとても心配だった。１時間遅れだった。

Was a good ride with a beautiful view and the drive was in time, and the price was fair. Thanks!

This was my fifth trip to Hawaii, and I finally climbed Diamond Head for the first time! The driver who picked me up was very cheerful, which really set a great mood before the hike.

It took about 30 minutes to reach the summit from the parking lot inside the crater. It felt more like a hike or a walk rather than a climb. Even young children, like those in kindergarten or early elementary school, were able to make it up without any trouble. The view from the top was amazing, with a 360-degree panorama. Next time, I want to go during the season when I can see the sunrise.

ハワイ旅行５回目にして、ダイヤモンドヘッド初登頂でした、迎えに来てくれたドライバーがとても明るく、登山前から気分最高！
クレーター内の駐車場から約30分で山頂まで登れました、登山と言うより、ハイキング、散歩ですね、幼稚園？小学校低学年の子供も平気で登ってました。山頂からの景色、360度最高でした、今度は、朝日が見える季節に行きたいです。

When I looked up at Diamond Head from the trailhead, I was filled with anxiety, wondering if someone like me, who doesn't usually exercise, could make it to the top. But since I had come this far, I decided to start. Looking around, I saw families with small children, groups of young people, senior couples like us, and even a dad who looked heavy on his feet at the starting point. It seemed like only about 20-30% of the people were Japanese. The path was narrow overall, so we moved in a single file, taking breaks at several scenic spots along the way. Surprisingly, we reached the summit quite quickly. The top is narrow, so many people take a quick photo and then start descending right away.

In the valet area of the Hyatt Regency Waikiki, where our morning pickup was scheduled, cars kept coming in. However, the driver from Kaimana Tours called out our names loudly, which was very helpful. I also received emails each time there was a delay, so I didn't feel anxious at all.

登山口からダイヤモンドヘッドを見上げた時は、普段何も運動をしていない私が登れるのかと不安でいっぱいでしたが、ここまで来たからにはとスタートしました。周りを見ると小さな子供連れの家族、若者グループ、私たちのようなシニア夫婦、スタート地点ですでに体が重そうなお父さんなどさまざまで、見た感じでは日本人は2、3割だった気がします。全体に道が狭いので一列で進んで、私たちは途中何ヶ所か見晴らしの良い休憩スポットで数分休んで歩き出すというのを繰り返していると、意外と早く登頂成功でした。頂上は狭いので写真を撮ってちょっと休憩したらすぐに降り始める人が多いですね。
朝の迎えの車が来るハイアットリージェンシーワイキキのバレットエリアは次々に車が入って来るのですが、送迎のカイマナツアーズのドライバーは大きな声で私たちの名前を呼んでくれたので助かりました。時間が遅れる連絡もその都度メールが届くので不安にもならずにすみました。

I was looking forward to Diamond Head and climbed it while exchanging greetings with people from overseas. The view was so beautiful that I stopped several times along the way to take commemorative photos. At the summit, we took high-five photos with foreigners, which felt amazing. It became a wonderful memory. I highly recommend it to everyone!

楽しみにしていたダイヤモンドヘッド、海外の方とあいさつを交わしながら登りました。あまりにも景色が良いので、何回も途中でで止まり記念写真。頂上では外国の方とハイタッチの写真を撮り合いの最高に気持ちいい―。とても思い出になりました。みなさんも是非。

There was no guide for the ascent and descent, but they provided leaflets written in each person's native language, and they arrived early with plenty of time for the pickup after the round trip, so we made it back in time for breakfast at the hotel.

登り降りにはガイドはありませんでしたが、それぞれの母国語で書かれているリーフレットを配ってくれて、往復後の迎えの時間も余裕を持って早めに来てくれたので、ホテルに帰ってからの朝食にも間に合いました。

There are many operating lines and a good number of services, making it very convenient to use. Being able to go to places like the Honolulu Museum of Art, Kakaako, and Don Quijote is more useful than optional tours.

運行ラインも多く、便数もおおく使い勝手がよいです。ホノルル美術館やカカアコ、ドンキホーテまでいけるのは、オプショナルツアーより使える

Great shuttle getting us and a beautiful easy hike!

On the morning of the day, we arrived at the location while listening to our driver Matthew's enjoyable stories (I only understood about half of it, though) in the pleasant weather. We had a sufficient two hours, and we took our time climbing while taking lots of photos. When we reached the top, we saw a rainbow in the distance. I was moved and truly felt that it was worth coming. As we slowly descended and bought souvenirs, I was happy to receive some water. Thank you for a wonderful experience!

当日朝、心地よい天気の中、ドライバーのマシューさんの楽しいお話を聞きながら(半分くらいしか理解力ありませんでしたが)現地に着きました。2時間という十分な時間があり、写真をたくさん撮りながらゆっくり登っていきました。登り切ったとき、遠くに虹が出ているのが見えました。感動して本当に来て良かったと思いました。ゆっくり降りてお土産買って戻るとお水をいただいて嬉しかったです。素敵な経験をありがとうございました！

The guide who came to pick us up was so cheerful that the trip there and back was never boring!

Diamond Head was not as tough as I expected, and I was able to enjoy the scenery while climbing. The view from the top was amazing, and when we came down, the guide was there to pick us up again, making the whole experience stress-free and enjoyable!

Thank you very much.

お迎えに来てくれたガイドさんが陽気すぎて行き帰りが全然退屈では無かったです！

ダイアモンドヘッドは思ったより過酷では無く景色を楽しめながら登れたし頂上の景色は最高でしたし降りたらまたガイドさんがちゃんと迎えに来てくれて全然ストレスなく楽しめました！

ありがとうございました。

This was before the pandemic, but when I used it before, they guided us around places like Izumo Taisha. The conversation was enjoyable! I was expecting that again, but none of the drivers understood Japanese. It was better when they at least said they were studying. Ah… there was no guide, and the level has dropped. It was disappointing even though they took us to various places.

コロナ前にはなりますが、前に利用した際は出雲大社方面などはガイドしてくれていました。お話が楽しかった！それを期待して乗ったら、どの運転手も、日本語わかりません。勉強中ですって言ってくれたらマシな方。
あー…ガイドさんも居ないしレベル落ちたなと。色々連れて行ってくれても残念でした。

I arrived earlier than planned. While that's nice, the departure time for the return trip was also changed to an earlier time. I wish the return time had stayed as originally scheduled...

予定より早く到着しました。それは嬉しいが帰りの出発時刻もはやく変更された。帰りの時間は予定通りの時間が良かったな、、

Enjoyed the hike in rainforest even though the hike seemed more like an intermediate level hike instead of a beginner's hike. (maybe I'm just out of shape more than I thought I was!) Driver to and from was friendly and knowledgeable about Manoa Falls and the surrounding areas. The bug spray, walking stick, and water bottle were a definite plus. Overall, we enjoyed the experience.

It was supposed to be a straight-forward excursion... pick us up, drop us off, pick us up again. However, our driver (unfortunately, I did not get his name) was such a hoot!!! At 5am, he had an energy and attitude that made everyone in the bus a little bit happier The pickup was quick and efficient. The driver made every stop an occasion.

I had no problems at all and used the Pink Line comfortably around Waikiki. However, once you go a bit further out, the bus stops can be very hard to find. Without the Lealea mark and with some discrepancies on the map, I felt quite anxious waiting, unsure if I was at the right stop.

ワイキキ周辺やピンクラインも利用出来るので全く問題なく快適に利用しました。
ちょっと郊外に行くとバス停が非常にわかりにくい。
レアレアのマークがないのと地図と若干違いもあり待っていても合っているのか非常に不安でした

Thank you very much for today.
I was supposed to join the Diamond Head hiking tour the day before, but… various things happened 😭
However, today I was guided by Ryota, and I made up for what I missed yesterday 💞
It was incredibly fun!!
As a senior who can't speak English, I was relieved to have the guidance in Japanese, which really boosted my spirits 👍
I'm glad I asked Ryota for help.
The only regret I have is that I forgot to take a picture with the handsome Ryota… 💧

本日はありがとう御座いました
前日、ダイヤモンド・ヘッド登山ツアーに参加するはずが…いろいろありまして😭
でも今日Ryotaさんに案内してもらい、昨日の分取り戻しました💞
サイコーに楽しかった!!
英語ができないシニアなので、日本語での案内ホッとしてテンションが上がりました👍
Ryotaさんにお願いして良かったです
心残りは、イケメンなRyotaさんと写真を撮るの忘れたこと…💧

Beware! Poor communication and NOT a sunrise tour as stated

This was sold as a sunrise at Diamond Head which turns out NOT ACCURATE AT  ALL! Diamond Head doesn’t even open until 6:00 and sunrise was 6:11 that day. By the time the van was parked it was 6:06. So obviously we did not make it to the top or even to a look out point to view the sunrise. We did get some pretty pictures BUT it was not sunrise by far. Even the pick up location was a rough start and poor, poor communication.  The instructions to 5:15 a.m pick up were at Hyatt Regency and the address. That’s it, that’s all the information that was given. So, we show up, we’re waiting and waiting then the driver calls and ask if we’re coming. Jon told him we’re here where we standing and he said no they’re on the side of the building. We go to the side of the building, which turns out to be a side road. Which looks like a shady looking road for deliveries and the van is parked behind the dumpster, picture attached. Now image this side street, van parked behind the dumpster at 5:00 a.m in the dark.
After the hike we returned at 7:31. Now pick up was at 7:30 and we did show up 1 minute late at  7:31 and the van was gone. Again, we’re waiting and looking. After a few minutes Jon calls. Thankfully we had the phone number from when he called us that morning or we would’ve had no clue what to do. Turns out THEY HAD LEFT! The driver tells us to wait there that he will turn around to come get us. When I questioned the driver about leaving us he said “Julie told you to be back at 7:30” to which I explained  we were back at 7:31 and called you at 7:33. He said I was coming back. I questioned again, “how were we to know that? All we knew was that our tour had left us. You could’ve called like you did this morning but instead you just drove off. “ He was never able to give a reason for just driving off or not even calling. He just kept saying, you were told to be back at 7:30.  My advice DO NOT TAKE THIS TOUR WITH THIS

The 5:00 AM pickup made it easy to reach the trail before the crowds and heat, and the sunrise views from the summit were absolutely worth the early wake-up with rewarding panoramic views of Waikiki and the coastline at the top.

The Waikiki Trolley Hop-On Hop-Off Tour was a very convenient and enjoyable way to explore Honolulu and the surrounding areas at our own pace.

It feels like there are fewer flights compared to before COVID, but it's convenient for shopping, and just being on the ride is enjoyable. I would like to use it again when I go to Hawaii.

コロナ前と比べると便数は少ない気もするけれど、買い物に行くのも便利だし、ただ乗っているだけでも楽しい。
ハワイに行ったらまた利用したい。

I just wanted a round trip, so I chose this option. I'm glad you took care of the entry procedures for me. I usually don't go mountain climbing, but I was able to reach the top relatively easily. If walking isn't a burden for you, I think you can climb without too much difficulty. The scenery was beautiful, and I'm glad I climbed. On the way back, since it was Saturday, I was dropped off at the KCC Market. Thank you for your accommodating service.

往復だけお願いしたくて、こちらにしました
入山の手続きもしておいていただき、よかったです
普段、山登りなどはしませんが、一番上までは、割と楽にいくことができました
歩くのが苦でなければ、割と無理なく登れると思います
景色は美しく、登ってよかったです
帰りに土曜日だったので、KCCマーケットでおろしていただきました　応用の対応もしていただき、ありがとうございました

Loved the experience! Once in a lifetime so far. Hope to have a repeat someday!!

Matthew was exceptional - he went out of his way to make our trip memorable- would highly recommend him as a guide

On the last morning in Honolulu, I signed up for this tour. I chose the earliest pickup time. The day before, I received a text message in English confirming the meeting time and location.

On the morning of the tour, I was waiting to see if someone would come to call my name in the lobby. When a large vehicle arrived, I thought it might be for me, and I should have spoken up, but I waited until I was called. Eventually, about five minutes later, the driver got out of the car and called my name. I thought it would be smoother if they also provided the car's license plate number via text in case no one came to call me.

The same driver was shuttling between the hotel and Diamond Head. Although they said they would pick me up at 8:35, they ended up being 30 minutes late. Since the hotel checkout was until 12:00, I was able to take a shower and change after returning to the hotel before heading to the airport. However, I know some hotels have a 10:00 checkout, so I was surprised by the 30-minute delay on the return trip. Moreover, the excuse was that they had to go to seven different hotels, and that group was late by 2-3 minutes each, causing the 30-minute delay. As I mentioned earlier, I believe if they had called names right away during the gathering, it wouldn't have taken so long.

ホノルル最終日の朝、このツアーに申し込みました。1番早いピックアップ時間に申し込みしました。前日にショートメールが英文で届き待ち合わせ時間と集合場所の確認メールが届きます。
当日の朝、ロビーまで名前を呼びに来るのかな？と思い、待っていました。大きな車が来たからそれかな？と思いこちらからも声をかけたら良かったのですが、呼ばれるまで待っていました。でも結局5分後くらいにその車からドライバーが降りて名前を呼んできました。もし呼びに来ないなら、車のナンバーなどもショートメールで教えてくれたらスムーズだと思った。同じドライバーが一台の車をピストンさせて、ホテルとダイヤモンドヘッドの送迎をしています。帰りは8:35に迎えに来ると言っていたのに結局30分も遅刻してお迎えに来ました。ホテルのチェックアウトが12:00までだったので、今回はホテルに戻った後にシャワーを浴びて着替えてから飛行機に乗れましたがチェックアウトが10:00のホテルもあると思うので帰りの30分の遅刻は、驚きました。しかも、言い訳が7個のホテルを回ってそのグループが2.3分ずつ遅刻して30分遅れたとのこと‥最初にも書きましたが、集合時すぐに名前を呼んで乗車されたらそんなに時間が遅くならないと思いました。

I received an email the day before asking to change the show time from 8 o'clock to 7 o'clock. Since we could communicate in translation, there was no problem. A cheerful uncle chatted happily as we headed there, and it was fun♪ Even though it was in English, there were no issues.

8時代を7時代に変更してほしい、とショーでメールが前日に届きました。翻訳でやり取りできるので、問題なかった。陽気なおじ様が楽しくおしゃべりしながら向かい、楽しかったです♪英語だけど、問題なしでした。

I used it for a round trip to Ala Moana Center! The double-decker trolley was like an attraction and it was fun.

アラモアナセンターまでの往復で利用させて頂きました！
二階建てのトロリーはまるでアトラクションのようで楽しかったです。

The path has almost no shade and goes straight up. The last set of stairs now has a detour, which is reassuring. It took about 45 minutes to climb and 30 minutes to descend for a fourth grader.

日陰は、ほぼ無く細い道をひたすら登ります。
最後の階段は迂回路が出来たので安心です
小学生4年生で登り45分程度、下り30分程度でした

The driver's response was very polite. It seems that it's possible to take a regular bus, but in the early morning, this kind of shuttle service is more reassuring.

運転手さんの対応はご丁寧でした。
路線バスでも行けない事は無さそうですが、早朝の場合はこうした送迎サービスの方が安心です。