All Reviews for Family & Accessible Travel

My daughter and granddaughter enjoyed the experience.

Since it was my first time parasailing, I chose the 120-meter option. The driver arrived on time to pick us up and took us to the boarding area. We hung around there for about five minutes while waiting for the boat to arrive. There were a total of six groups. We set off right away, and they told us we would fly in the order we sat, and we were third. If you want photos, it costs an additional $30, but we didn't hesitate to request them.

The explanations were thorough, and I felt safe flying. The scenery was incredibly beautiful, and the wind was gentle, allowing us to enjoy the view. Just before landing, they dipped us low enough that our lower bodies got wet from the sea, so it felt like we were splashed with seawater.

They started taking photos before we boarded, capturing moments just before we took off, while we were flying, and during landing. I consider myself a strong woman in my late twenties who has never experienced seasickness, but perhaps due to the waves, I felt a bit nauseous towards the end. I recommend that those who aren't very confident take some medication beforehand. One woman on our boat completely went down.

After getting off the boat, I handed each of the two crew members $10. When we got to the boarding area, they gave us an SD card with all 77 photos on it. From our perspective, the photos were perfectly fine, and I'm glad we requested them! ^ ^

初めてのパラセイリングなので、120メートルにしました。時間通りドライバーが迎えに来てくれて、乗り場まで連れてくれました。あそこでぶらぶらして5分ほど待って、ボートが来ます。全部6組でした。早速出発し、座る順番で飛ぶよと言われ、私たちは3番目でした。写真撮って欲しいなら別途30ドールかかりますが、私たちは迷いなくお願いしました。

説明も丁寧に説明してくれるし、安心して飛べました。景色が非常に綺麗で風も穏やかで、ゆっくり眺めました。着陸する直前に下半身が濡れる程海に落としてくれて、海水を浴びましたって感じです。

乗る前に写真をスタートし、飛ぶ直前、飛んでる最中、着陸するときを全部納めてくれました。自分は船酔ったことないぐらい強い20代後半女性だと思いますが、あまりにも波のせいか、後半にはちょっと気持ち悪かったです。あまり自信のない方は薬を飲んで置いた方がおすすめです。私たちが乗っていたボートの中、一人の女性が完全にダウンしました。

船降りたら、二人のクルーに一人ずつ10ドールを手渡しました。乗り場に行くと全て77枚の入った512mb Sd-cardを渡してくれました。写真はプロじゃない私たちから見て全然OKです！お願いして良かったです^ ^

I wanted to experience surfing, which I've always admired, after seeing the beautiful ocean on my trip to Hawaii, so I made a reservation two days ago. The booking process was smooth, and it was helpful to have flexibility during my travels. Although there was a shuttle service included, the driver didn't arrive at the hotel at the scheduled time. When I called, they asked me to wait for five minutes. Fortunately, the driver arrived safely after five minutes, which was a relief. It seems that delays in shuttle service are common for morning lessons due to heavy traffic in Waikiki. The lesson itself was a group session with about ten people and three instructors. They were very cheerful and entertaining, making the experience enjoyable. I was nervous since it was my first time, but when I finally managed to ride a wave, it was an emotional moment! I felt grateful to have participated, enjoying the beautiful ocean right in front of me and the pleasure of surfing. I would love to do this again when I come back to Hawaii!

ハワイ旅行で美しい海をみたら今まで憧れていたサーフィンを体験したく2日前に予約しました。スムーズに予約確定いただけフレキシブルに動きたい旅行中には助かりました。送迎付でしたがなかなかホテルまで送迎の時間になってもドライバーがやって来ず電話連絡したところ5分待ってと。5分後ドライバーさんが無事に来てくれて一安心。ワイキキ市内はとても渋滞していたので朝のレッスンは送迎が遅れることは普通みたいです。レッスン自体は10人ほどのグループレッスンでインストラクター3人。とても明るく面白く映画でしたが楽しんで教えていただけました。初めてで不安でしたが何とか波乗りできたときは感動！目の前の美しい海と波乗りの心地よさに参加してよかった！と思えました。
またハワイに来たときもお願いしたいです！

They arrived on time to pick us up, allowing us to end our trip to Hawaii on a pleasant note. Since the tip was included, we didn't have to think about any extra details, so I will definitely use their service again next time.

時間通りに，お迎えにきてくれ，気持ちよくハワイの旅を終えることができました。チップも混みなので，よけいなことも考えなくてよいので，次回も利用させてもらいます。

I was worried about whether I would be able to meet the person picking me up at Honolulu Airport since they only spoke English, but they waited for me at baggage claim and called out to me, which relieved my worries. There were no other passengers, so we went straight to the hotel, and I arrived quickly. The service was good, and I recommend it.

ホノルル空港に着いて、お迎えの人にちゃんと会えるか心配でしたが(英語のみということでしたので）、バッゲージクレイムで待っててくれて、声をかけてくれたので、ほっとしました。同乗のお客はいなくて、ホテルに直行したくれたので、早く着きました。対応は良く、お薦めです。

I used Roberts Hawaii again this year. The prices are reasonable, and they provide reliable pick-up, so I feel安心. I plan to continue using Roberts Hawaii for round trips between the airport and the hotel in the future.

昨年に引き続きロバーツハワイを利用させていただきました。お値段も安いですし、しっかりピックアップしていただけますので安心です。空港とホテルの往復は今後もロバーツハワイでお願いするつもりです。

It was a late arrival, but they greeted me with a smile. They also placed a lei made of shells around my neck, which made me very happy. I would like to use their services again.

遅い到着便でしたが、笑顔で出迎えてくれました。さらに貝殻でできたレイをかけてくれ、とても嬉しかったです。また、利用したいです。

I went parasailing for the first time. It was a moment where I felt like a bird soaring through the blue sky and over the ocean. At first, I was a bit scared, but the crew created a reassuring atmosphere, and we were able to start smoothly. Once I was flying, it truly felt amazing, and I thoroughly enjoyed it. I will definitely challenge myself to do it again next year!

初めてのパラセイリングしてきたよ、
青空の中で、海を大空から鳥になった気分に浸される、一時でした、初めは、少し恐怖心が、ありましたが、クルーの人が、安心して翔べる雰囲気で、スタートさせていただきました、飛んだらホントに最高な気分になり、たいへん、満喫させて頂きました、又、来年も、挑戦です

Although they said they would prepare a shuttle according to the arrival time, the shuttle bus did not come, and I had to wait for quite a while standing outside the airport (it was in the shade, though). It's disappointing because the person who came to greet me was there and responded properly.

到着時間に合わせてシャトルを用意するとのことだったのに、シャトルバスが来ず、空港の外（日陰だったが）で立ったままかなり待たされた。出迎えの人はいてきちんと対応してくれたのに残念。

This was my second experience, following last year. The crew was the same! They kept the atmosphere lively while we were on the boat and were very considerate, making the experience feel safe. I participated in a swimsuit and a light hoodie, and sunglasses and sunscreen are a must. I hung my phone in a waterproof case around my neck and went up into the sky! There were even elementary school-aged children participating. My 13-year-old had a great time. It's an experience that changes your perspective on the world.

昨年に続き2度目の体験でした。
クルーも同じ人！
ボートに乗ってる間も盛り上げてくれたり、気遣いをしてくれて安心して体験できます。
水着に薄手のパーカーで参加し、サングラス、日焼け止め必須です。首から防水ケースに入れた携帯を下げて上空へ！小学生くらいのお子さんも参加してます。
うちは13歳で体験してとっても喜んでました。
世界観の変わる経験です。

The flight was delayed, and I was the only Japanese person there. As for the location, it was indeed hard to find, and someone from a different tour helped me out. However, I was able to get to the hotel without any issues, so I think I will use this service again since it was inexpensive.

飛行機が遅れてしまい、日本人はわたし1人でした。
場所ですが、やはり分かりずらく、その場にいた違うツアーの方に呼んでいただきました。
でも、問題なくホテルまでいけたので、安いしたぶんまた利用すると思います。

I was able to manage my time well, and I felt secure during the bus transfers in an unfamiliar country. The uniforms were easy to recognize. The cup souvenir I received on the way back was a bit of a hassle to carry.

時間管理もできていて、慣れない異国で安心したバス移動ができた。制服がわかりやすい。帰りにもらったカップのお土産はハンドキャリーに困った。

I participated with my son. Since I had done parasailing before, I requested 150 meters this time. The port is close, so we didn't have to wake up early, and we were able to return to the hotel by the morning, making good use of our afternoon time.

The 150 meters was really high, and the weather was perfect, so I created another wonderful memory with my son.

The pickup was on time, and our driver, Mr. Yano, was very friendly, making the ride to and from very enjoyable.

息子と２人で参加しました。
パラセイルは前にもやったことがあるので、今回は150mでお願いしました。
港も近いので早起きしなくてもいいし、午前中にはホテルに帰れたので午後の時間も有効に使えました。

やっぱり150mはすごく高くて、お天気も最高だったので、息子との楽しい思い出がまた１つ増えました。

ピックアップも時間通りでしたし、ドライバーのヤノ先生もとてもフレンドリーで行き帰りの車中でも、とても楽しめました。

I arrived on ANA flight 186 on September 6, 2017. I used the shuttle service for a one-way trip from the airport to Waikiki.

I usually take a taxi, but this time I had some time, so I decided to try the shuttle service for the first time. Since I booked it online just before my trip from Japan, my name wasn't on the list, and I had to wait a little, but the staff member who spoke Japanese made sure I didn't feel uncomfortable at all.

During the ride to Waikiki, I chatted with the driver. Although we spoke in English, they didn't show any displeasure at my middle school-level English, and we had a great time until we arrived.

Next time, I will use the service for a round trip.

2017年9月6日ANA186便で到着。空港からワイキキまでの片道で利用しました。
いつもはタクシー移動でしたが今回は時間もあったのでシャトルサービスを初めて利用。
日本からネットで直前に申し込んだこともあり？リストに名前が記載されておらず少々待ちましたが、日本語ができるスタッフの方の対応で嫌な気持ちになることはまったくありませんでした。
ワイキキまでの道のりはドライバーの方と談笑。当然英語でしたがこちらが中学英語でも嫌な顔ひとつせず到着まで盛り上がりました。
次回は往復で利用させて頂きます。

The event was well organized starting with proof of ticket, to complimentary drink, I can not comment on the appetizers, because we were a little late arriving so we missed them. The meal, which consisted of salmon, steak and potato, was disappointing because it was served cold, but the taste was lovely. Also, we were not impressed with the uniform table arrangements, it would have been better in groups.
Actual show was very good, Elvis looked like a young Elvis Presley, he had a good voice, and stage presence, good with the audience participation. My personal favourite was Michael Jackson, who reminded us of a younger Michael Jackson before all his cosmetic surgery. He had all the right dance moves, especially Billie Jean and the moon walk. Katy Perry was believable, strong vocals, she appeals to a younger audience, and the props she used had a great effect. Costumes for all three artists were very good. The fire knife dancer was amazing, I held my breath in parts he made a dangerous act look easy. All the background dancers,proved themselves worthy with an excellent display of hula dancing.... amazing! The band worked well with each individual artist and the drummer was amazing. Back up singers went through many costume changes with speed and professionalism and set changes ie: bubble and surfboard sections added to the overall enjoyment of the show. The inclusion of Don Ho and the ukulele was a nice salute to the Hawaiian culture,
The waiters and waitresses worked diligently throughout, and cleared the tables efficiently, and were attentive to diners needs. Another nice touch was the fact that there was two celebrations, a Birthday and honeymoon was announced, and we all got to share in the celebration. The screens at either side of the stage was a novel idea and added to the enjoyment of the show. All the artists were very accommodating after the show and graciously took time with people from the audience that wanted photographs taken with them or chat.

The children went surfing for the first time, and it seems they really enjoyed being able to stand on the waves. Thank you very much.

子供たちは初めてのサーフィンでしたが、波に立てたりした事でとても楽しめたようです。ありがとうございました。

The family of four participated in group lessons for the couple and one-on-one lessons for the children. It was their first time surfing, but the initial explanation was very good, and they were able to stand on the waves. It was also great that the children had a fun time.

夫婦はグループレッスンと子供はマンツーマンレッスンの家族4名で参加しました。サーフィンは初めてでしたが、初めの説明がとても良く波に立つことができました。子供たちが楽しく過ごせた事もとても良かったです。

Great experience
Friendly instructor very affordable price

If you want a fantastic time with a great crew, Captain Ryan, Kevin and Zak, and swimming with sea turtles, go with Holokai! A great bargain for a GREAT experience! We'll be back!!

I have been to Hawaii more than a dozen times, but this was my first time using a shuttle bus. I booked Roberts because I had seen it around Waikiki for a long time (back when their logo featured a rabbit) and was familiar with it. The price is affordable, and since it's a shared ride, I was prepared for it to take a reasonable amount of time to reach my accommodation, but I was very satisfied as it went smoothly without any worries. The driver was also kind, so I would like to use it again.

これまで十数回以上ハワイに行きましたがシャトルバスの利用は今回初めて。
ロバーツを予約したのはずっと昔（まだロゴがウサギだった頃）からワイキキ
周辺で見かけていて馴染みがあったことがきっかけです。価格が安いし乗り合い
なので目的の宿泊先に着くまでに相応の時間がかかると覚悟していましたが全く
心配なくスムーズに行けたので大変満足しました。ドライバーの方も親切だった
のでまた利用したいと思います。

The Japanese guide starts at 10 AM.
You board the boat from the HGVC pier and head out to the submarine.
It's a 10-minute cruise, but you can see Waikiki from the ocean side, which is quite nice.

We dive to a depth of 100 feet, so you can see a lot of fish.
There are efforts made to attract the fish, and there was even a quite large turtle.

My 83-year-old mother also enjoyed it very much.
I think it's very worthwhile.

日本語ガイドは朝10時から開始です。
HGVCの桟橋からボートに乗って沖に出てサブマリンに乗船します。
10分ほどのクルーズですがワイキキを海側から見る事ができて
こちらもなかなかです。

深度100Fまで潜水しますので、かなり多くのお魚を見る事ができます。
魚を集める工夫がされており、かなり大きなカメまでいました。

83歳の母もとても楽しんでいました。
とても価値があると思います。

There was a bit of a delay in the pickup, but the driver was very nice, which was great! The couple we were with were all good people, and it turned out to be a wonderful experience.

なかなかお迎えが来ないハプニングもありましたがドライバーさんがとても良い人でよかったです！
ご一緒したカップルの方たちも皆いい人でとても良い経験になりました

This company operates only in English. We went quite far out to sea by boat, and I got seasick. Even if you think you're fine, I recommend taking motion sickness medication. The boat really sways, and if there are many participants, it can be tough being on the boat for a long time. Still, we were able to go parasailing safely! Since I had mentioned beforehand that it was our honeymoon, we received several water landing services... Compared to the other participants, my husband and I ended up completely soaked, haha. If you ask for photos, they take a lot of fun pictures. For $30, you get the data on an SD card. There was a moment to tip the staff, but I only had $30 with me and couldn't pay. I'm sorry... I don't know what height everyone else signed up for, but we flew quite high. Honestly, I feel like the staff doesn't keep track of which group signed up for which height. If you’re okay with heights and want to enjoy the thrill of landing in the water, I definitely recommend giving it a try!

こちらの会社は英語のみです。船でかなり沖まで行くのですが私は酔いました。大丈夫と思ってても酔い止めを飲むことをオススメします。本当に揺れますし参加者が多い場合ずっと船の上なのでキツイです。それでも無事パラセーリングは出来ました！ハネムーンということを事前に伝えていたので何回も着水サービスがありました…他の参加者に比べて私達夫婦は全身びしょ濡れになりました笑 写真を頼むと面白い写真いっぱい撮ってくれます。$30でSDカードでデータくれます。スタッフさんにチップをあげるタイミングもありましたが持ち合わせが$30しかなく払えませんでした。ごめんなさい。。それぞれどの高さで申し込んでいたのかわかりませんがかなり高い位置まで飛びました。正直スタッフさんがどのグループがどの高さで申し込んでいるのか把握してない気がします。高いとこ大丈夫で着水スリルを楽しみたい方はぜひ体験してみてください！

Even if you don't understand English, you can manage to understand through the instructor's gestures. Also, the board is large and stable, so I think anyone can ride it once they get the hang of it.

英語が分からなくてもインストラクターの方のジェスチャーでなんとか理解できます。また、ボードが大きく安定しているため、コツさえつかめば誰でも乗ることが出来ると思います。

I'm not sure if it was just coincidence or if it's because Americans are like that, but at first, they provided serious instruction, but in the second half, only one out of three was actually teaching while the others were chatting. I heard that we would finish around 3 PM, but we wrapped up by 2 PM, and I wanted to surf more.

たまたまなのか、アメリカ人はそういう民族の人たちということなのかわかりませんが、最初の方は真面目に指導してくれましたが、後半は雑談をして3人中1人しか指導してくれませんでした。
解散も15時くらいと聞いていたのに14時には解散をして、もっとサーフィンしたかったです。

I mistakenly made a reservation for the airport transfer on the wrong date upon arriving in Honolulu, but they kindly assisted me. Thanks to them, I was able to enjoy my last day in Hawaii. Thank you very much.

ホノルル到着日を間違えて送迎の予約をしてしまいましたが、親切に対応していただきました。
お陰さまで、Hawaii最後の日を楽しむことができました。
ありがとうございました。

I used the round-trip service. I was worried since it had been decades since my last visit to Hawaii, but both the outgoing and return drivers were friendly, making for a pleasant experience. The service only stops at a maximum of five hotels, and the fact that tips are included is reassuring. I will use it again next time!

往復利用しました。
数十年ぶりのHawaiiで心配でしたが、行きも帰りもフレンドリーな運転手さんで 気持ちよく利用させてもらいました。ホテルも最大5件しか経由しないし、チップ込みなのが安心です。次も利用します！

Since we stayed at the Ala Moana Hotel, we headed straight to the airport. I was a bit nervous not knowing what kind of vehicle would come, but right on time, a large bus arrived. The driver confirmed our names, loaded our luggage, and we got on. There didn't seem to be any Japanese people, but there were 3 to 4 groups of foreigners. Since we were using AirAsia X, we were able to be the first to get off when we arrived at Honolulu Airport, which was very quick. I would like to use this service again!

アラモアナホテル宿泊でしたので、
乗り込んですぐ空港へ向かいました。
どんな車が来るのか分からなかったのでドキドキしましたが、時間ちょうどか少し過ぎて大型バスが来ました。
運転手の方が名前を確認すると、荷物を乗せてくれて私達は乗り込みました。
日本人はいなかったようで、
外国人の方が3~4組乗っていました。
エアアジアX利用でしたので、
ホノルル空港に着いたら１番に降りることができたのでとても早かったです。
また利用したいと思います！

As soon as I exited the group exit, I saw a staff member from Roberts wearing an aloha shirt, so it was easy to find. When I informed them of my reservation, they checked it on their pad and placed a shell lei around my neck. I hadn't signed up for the lei service, so it was a pleasant surprise. After waiting for about 10 to 15 minutes, I was guided to a beautiful vehicle that could hold around 10 people, and we departed right away. Since we were at the Ala Moana Hotel, we were the first to be dropped off, which was very quick. I had already paid in advance, including the tip, so there were no issues at all. I would definitely like to use this service again!

団体出口を出てすぐ左側にアロハシャツのロバーツスタッフがいて、すぐに分かりました。
予約していることを伝えると持っているpadで確認して、貝のレイをかけてくださいました。
レイのサービスは申し込まなかったので、サプライズで嬉しかったです。
10~15分程待って綺麗な10人乗りくらいの車に案内され、すぐに出発しました。
私達はアラモアナホテルだったので、
１番に降りることが出来てとても早かったです。
チップも込みで先払いしているし、何の問題もありませんでした。
また利用したいと思います！

The pickup time exceeded the scheduled time by 15 minutes. I was a bit anxious about the route to the airport as it wasn't the one I knew; it went through a downtown-like area and was explained almost like a city tour, mentioning Chinatown and art. As a result, it took 45 minutes to get from the Ala Moana area, which usually takes about 20 minutes. Honolulu Airport takes time for departures, so I was quite nervous. The driver seemed to be enjoying himself, but the other passengers, including myself, felt a bit cold. I think it varies by driver, but it was somewhat bothersome. Given the good service from the airport to the hotel, it was disappointing on the return trip.

ピックアップ時間は予定を15分超えてました。空港までの行き方も少々不安がありました。私が知っているルートではなく、ダウンタウン的な場所を通りまるで市内観光みたいに説明してました。チャイナタウン、アートなど。おかげでアラモアナ地区から通常20分程で行けるのに45分もかかりました。ホノルル空港は出国に時間がかかるのでヒヤヒヤ。運転手さんは一人で盛り上がってましたが私を含め乗客の皆さんは冷やかな感じがしました。ドライバーによって違いがあると思いますが迷惑と言えば迷惑ですね。行きの空港からホテルまでの対応が良かっただけに帰りが残念でした。