All Reviews for Family & Accessible Travel

We used this service as a family. The transportation was prompt, and the subsequent schedule went smoothly. We will continue to use this service in the future.

家族で利用しました。
迅速に送迎していただき、その後のスケジュールもスムーズに進みました。
今後も利用させて頂きます。

The experience was amazing and the staff were really helpful and great.

This is a great activity for all ages! The crew are very friendly and accommodating and the excursion is very well organized. We saw several large turtles and one juvenile turtle! The best thing about this excursion is not only do you have the chance to snorkel with lots of turtles, but the crew takes you out for a sail where you can enjoy cocktails onboard. Really great way to end the perfect tour!

Recommendation: if you are strong swimmer, you should consider renting fins to dive down and get a closer look at the turtles!

Beautiful Catamaran the Holokai takes you just out from Waikiki beach out into Turtle Canyon, so many turtles as soon as we got in the water I was absolutely amazed! Excellent, helpful, fun staff. Drinks & snacks on board to purchase very reasonable in price. Excellent Snorkel equipment provided. Will do it all again next time I’m in Waikiki for sure!!!

This was our second trip aboard Atlantis and we enjoyed it as much as the first time. It is always nice to be able to do something you can't experience at home and living a thousand miles from any ocean submarines are fairly scarce where we live. I always enjoy seeing critters like sharks and sea turtles but any colorful sea life is enjpoyable. On the personal side we were treated with care and respect and at no time did we feel unsafe. Overall a great adventure. Thankyou very much.

I challenged myself to 150 meters. At first, I was nervous and a little scared, but I was relieved to find that it was surprisingly slow going. The view is amazing! It feels great. Since I did it near Ala Moana, I could see Waikiki Beach and Diamond Head. When we returned to the boat, the kids were thrilled as they splashed in the seawater and then went back up into the air. The instructor was handsome and funny, and the driver was entertaining as well!

150mに挑戦しました。最初はドキドキして少し怖かったのですが、意外とゆっくり登っていくので安心しました。景色が最高です！気持ちいいです。アラモアナ付近でやったので、ワイキキビーチやダイアモンドヘッドが見えました。ボートに戻るときに海水にボッチャンしてから、また上空に登っていったりするので子供たちは大喜びしていました。
インストラクターがイケメンで面白くて、ドライバーも面白くて楽しかったです！

On December 26th, there was an unusually heavy rain in Hawaii. The parasailing scheduled for the next day was unfortunately canceled because the boat couldn't operate due to the rain. What bad luck... I couldn't believe it (>o<). The only option to cancel was just the day before my return, and after some hesitation, I decided to go for it the day before leaving.

My friend and I shouted "What a great decision!" as we soared into the sky. We ascended to a height of 150 meters, where we could see the city of Waikiki from the ocean, with the beautiful blue sky and the evening sun. It felt like we were birds. The aerial stroll lasted about five minutes, but it was incredibly refreshing, and I felt amazing! When we landed, the customary splash of our feet was delightful. I want to try it again!

ハワイではあまり経験したことがないくらいの大雨の12/26。翌日のパラセーリングがなんと船が雨のために動かなくなり、中止に。なんとアンラッキー…。こんなことがあるのか(>o<)と。キャンセルにするか、できるのはギリギリ帰国の前日しかなく、迷った末、帰国の前日にやることにしました。
友人と二人で、正解！と空で叫びました。150メートルの高さまで上り、ワイキキの街が海から一望でき、青い空と夕刻の太陽がとてもステキでした。まるで鳥になった気分。約五分くらいの上空散歩でしたが、とても爽快で、気分は最高！降りるときには恒例の足ぽちゃも、気持ちよかったです。また、トライしたいです。

Great Show!!! Had a lot of fun and everyone enjoyed the show. Food was good and we had a great time. Dancers and performance was outstanding.

I was worried about whether I would enjoy it since everything was in English, but the captain and the other foreign passengers were very kind to my husband and me, and we had a great time! My husband caught two fish, and one was released. We had a total of three catches! I want to try again when we come back to Hawaii♪ Oh, it's recommended to take motion sickness medication in case the waves are rough!

オール英語でしたので楽しめるか不安でしたがキャプテンや同乗した外国の方々も私達夫婦に優しく接してくださり大変楽しい時間を過ごせました！旦那様は二匹釣りあげ一匹はリリース。計三匹の釣果でした！またハワイへ来るときはリベンジしたいです♪あ、波が荒い可能性があるので酔い止め薬は飲んでおいた方がおすすめです！

After finishing immigration, I looked around the designated area but couldn't find the landmark, so I was a bit confused. A van that looked like the one in the photo was parked at the opposite site a little further away. Both the attendant and the driver were kind, and they took me to the hotel calmly. Thank you very much!

入国審査終わり、指定の場所見渡したが
目印が分からずキョロキョロ
少し離れた指定の反対サイトに写真通りの
バンが止まってました
アテンドもドライバーも親切で
落ち着いてホテルまで送って頂きました
ありがとうごさいました

Welcomed by hula dancers at the VIP entrance, I felt special and excited from the very beginning. I was guided to the lounge, where I received a commemorative photo and a welcome drink. I was also shown backstage, where I had the fun experience of standing on stage and wearing costumes for memorable photos. Then it was time for dinner. I had a seat right in front of the stage, and luxurious dishes were served one after another. After enjoying the delicious desserts, the show finally began. The performances featured Elvis, Michael, Katy Perry, and many others, providing entertainment for various generations, along with traditional hula shows and fire dances. The quality was high and truly wonderful. Even after the show, Michael and the others took photos and signed autographs, making it a fun experience until the very end. The staff's service was also excellent, making for a pleasant and wonderful time.

VIPエントランスからフラでお出迎えされ、最初から特別感でワクワクです。ラウンジに案内され、記念写真とウェルカムドリンクなどを頂きました。バックステージも案内され、舞台に立てたり衣装を身につけ記念撮影できたり面白かったです。そしてお食事へ。ステージ目の前の席で、豪華な食事が次々と運ばれてきます。デザートまで美味しく頂くと、いよいよショーが始まります。エルビス・マイケル・ケイティペリーといろんな世代が楽しめるパフォーマンスと伝統的なフラショー、ファイヤーダンスまで充分に楽しめました。クオリティも高く素晴らしかったです。ショー後もマイケル達が写真撮影やサインをしてくれて最後まで楽しく過ごせました。スタッフの方達のサービスもとてもいいので気持ちよく素敵な時間となりました。

Once we headed out to sea and it was our turn, we jumped right in. It was a moment of becoming a bird in an instant. All I could hear in the sky was the sound of the wind; it truly felt like a different world. Even those who are not good with heights will be fine. I didn't feel any seasickness at all, probably thanks to the medication. I highly recommend it!

沖に出て順番が来たら直ぐに飛び出されました。あっという間の鳥になった時間。上空は風の音だけしか聞こえない、本当に別世界でした。高いところがダメな人でも大丈夫。船酔いも薬の効き目か全くありませんでした。是非オススメします！

I had a really great time!! The instructor during the experience was wonderful, and the driver for the pickup and drop-off was also very cheerful and kind, which made me feel at ease. We were the only Japanese people there, but it was helpful that they provided explanations in Japanese! I would like to use this service again (o^^o).

本当に楽しかったです！！体験中のインストラクターさんはもちろん、送迎の運転手さんもとても明るくいい人で安心できました。私たちしか日本人はいなかったのですが、日本語でも説明をしてくださって助かりました！また利用したいと思います(o^^o)

The timely pick-up was a great help! The driver was cheerful, and I felt安心 (relieved) to arrive at the airport safely. I would like to use this service again.

時間通りの送迎で助かりました！！運転の方も明るい人で、無事空港にも着け、安心でした(^^)また利用したいと思います。

I used the bus from Waikiki to the airport on my return date. In the morning, there were many buses of the same kind, so make sure to check carefully to avoid getting on the wrong one. There was actually someone who got on the wrong bus when I was there.

帰国日のワイキキ→空港で利用しました。
朝は同じバスが沢山いたので、間違わないようにしっかり確認しましょう。
私の時に実際に間違って乗った人がいましたので。

I participated with four friends in late December. One of my friends said, "I'm scared, so I'll just watch." But despite that, we boarded the boat and were told by the staff to put on life jackets without any argument... "Put your feet in here and sit down..." There was no time to be afraid as we floated into the air. The boat below gradually became smaller, and I felt no fear at all; I felt foolish for hesitating. Although we all fall into the category of elderly people aged 65 and over according to the Ministry of Health, Labor and Welfare, experiencing this for the first time at this age was so much fun that we all agreed... I'm enjoying this at my age during this year-end period! Long live the elderly!

　12月下旬に友達4人で参加しました。「怖いから私見てるわ」と言いです仲間も。と言いながらも船で沖合へ、係員から有無を言わさずライフジャケットを着てと・・・「ここに足を入れて座って・・・」恐れている暇はなく空中へふーわと。眼下のボートはだんだん小さくなって　怖さは全くなく躊躇した自分がバカみたい、皆　厚労省の人口分類では65歳以上の高齢者に入るのですがこの歳で初体験　異口同音にこんなに楽しめるなんて・・・
俺はこの歳だから年末のこの時期に楽しめるんだぞって!
高齢者バザーイ。

It was my first experience in October 2016. My wife liked it. It's coming soon! Please take care of it on January 30, 2018, as well.

2016.10初めての体験でした。
奥さんが気に入ってます。
もうすぐなんだ！
2018.1.30 もお願いいたします

It was my first time parasailing in Hawaii. I also requested transportation, and the shuttle arrived on time. Since it was 120 meters high, the view was great and I had a lot of fun.

ハワイでのパラセイリングは初めてでした。
送迎もお願いしましたが、時間通りに送迎車が来ました。
高さ120mのものだったので景色もよく楽しかったです。

Our entire group, including a friend with cebral palsy, had an incredible time! The crew taught us what we needed to know & provided us with everything we needed to have a great time except towels. They knew just where to go for us to see sea turtles!!!! We also saw several schools of colorful fish. We even had an impromptu boat party with music, snacks, drinks, pirate & viking hat! It was one of the best parts of our Hawaiian vacation! Worth every penny! If we come back to Hawaii, they will definitely be apart of our vacation plans!! Thank you Holokai crew

I use the shuttle bus between the airport and the hotel every year, and Roberts Hawaii is punctual and reliable. Japanese shuttle services often have many hassles, such as procedures at the group counter and time constraints, but with Roberts Hawaii, there’s no need to worry about that.

For inter-island flights or late flights from the mainland, it’s more convenient than Japanese shuttle services, which stop operating when there are no more arriving flights from Japan. The language is English, but it’s not a problem at all.

毎年空港とホテル間のシャトルバスを利用しますがロバーツハワイは時間も正確で信頼できます。日系のシャトル便は団体カウンターでの手続きや時間制約など面倒が多いのですがロバーツハワイはその心配はありません。
離島便やアメリカ本土からの遅い便は日本からの到着便がなくなると運行がなくなる日系のシャトルより便利です。言葉は英語ですが全く問題になりません。

It was my first experience with parasailing, and I was scared at first, but I enjoyed the scenery of Hawaii. My 6-year-old child was also very excited and wants to go parasailing again. The guide was kind and it was a lot of fun.

パラセーリング初めての経験で、最初は怖かったですが、ハワイの景色を堪能でしました、ら
6歳の子供も大興奮でまたパラセーリングをしたいと言ってます。
ガイドの方も親切で楽しかったです。

The Japanese staff explained everything in English, so there were parts I didn't understand, but I enjoyed it without any issues. They informed us when the turtles were swimming and lent us towels to dry off. However, the meeting time was quite a bit earlier than the departure time, so we had to wait for over 30 minutes.

日本人は自分たちだけで、英語での説明でしたので、一部分からないところがありましたが、問題なく楽しめました。
亀が泳いでいるときは教えてくれたり、体をふく為のタオルを貸してくれたりしました。
ただ、集合時間が出航時間よりもかなり前なので、３０分以上待たされました。

Absolutely amazing time! The crew of the Holokai was great! They provided everything needed for our snorkeling adventure, they knew just where to go to see wondrous underwater life, and everyone aboard saw sea turtles as well as several different schools of colorful fish!!! They knew just where to go! Such a great value for our money! Sun, music, snacks, sails, water, and beverages. Woohoo! If you must pick one activity while in Hawaii, this is it! You will not be disappointed

The HIS shuttle was one dollar cheaper, but the schedule didn't match, so I used this one instead. It shares the ride with many people, and it probably stops at hotels in order starting from the airport, so it might take a bit longer if you're staying at a hotel on the eastern side of Waikiki.

HISの送迎シャトルの方が１ドル安いのですが、運行時間が合わず、こちらを利用しました。多くの人と混載になり、おそらく空港寄りのホテルから順に止まっていくので、ワイキキの東の方のホテルだと少し時間がかかるかもしれません。

Despite my companion, who is afraid of heights and dislikes water, feeling nervous before the jump, once we were in the air, they were laughing joyfully. I even worried they might be losing it from fear... But thanks to the motion sickness medication, there was no seasickness, and once we were up, the breathtaking view was all mine. In a way, it was a graceful experience (laughs). The staff and the other people in our group were also enjoyable and satisfied! The driver who picked us up was so chatty that I wondered if they were okay, but they seemed to be really considerate and engaged us in various conversations. Thanks to that, the journey was never boring (＾∇＾).

高所恐怖症＆水が嫌いな同行者が飛ぶ前はナーバスになったにも関わらず、飛んでしまえば満面で爆笑
怖さでおかしくなったかと心配するほど…
でも酔い止めのお陰で船酔いもなく上がってしまえば絶景は自分だけのもの。ある意味優雅な時間（笑）
スタッフも同じ組みの人達も楽しく満足です‼️
お迎えのドライバーさんも喋りっぱなしで大丈夫か？と思うほど気を使ってくれてるみたいで色々話しかけてくれます。お陰で道中も飽きないです（＾∇＾）

I was able to enjoy the stunning views, including Diamond Head. My 64-year-old mother also enjoyed the 120 meters, but she was initially scared of the height, so for those wanting to be considerate to their parents, a lower height might be better. Additionally, you can purchase photos on an SD card for $30, which made for a nice keepsake.

ダイヤモンドヘッド含めて絶景を楽しめました。
64歳の母も120mを楽しんでいましたが、高さは最初怖がっていた
ので親孝行の方はもっと低い高さでも良いかもしれません。
なお、写真をSDカードで30$で購入できますが、良い記念になりました。

The flight arrived at Honolulu Airport as scheduled, but the arrival wing's finger deck was malfunctioning, preventing access to the airplane door. As a result, they had to work on bringing the plane closer to the finger deck, which caused us to miss our pickup reservation time by over an hour. However, when we went to the group exit counter, they guided us to the bus as if nothing had happened, and we were able to arrive at the hotel safely. It was reassuring that they spoke Japanese at the counter.

　ホノルル空港には、予定通りに飛行機は到着したが、到着ウイングのフィンガーデッキが調子悪くて、飛行機のドアーに接近できないので、なんと飛行機がフィンガーデッキに接近する作業をして、そんなこんなで１時間以上ピックアップの予約時間を過ぎてしまったが、団体出口のカウンターに行くと、何事もなかったように、バスに案内してくれて無事ホテルに到着できました。カウンターでは、日本語も通じて安心出来ました。

My husband had a high fever the day before, and I was worried about canceling, but thankfully his fever went down on the day of the trip. We both felt unwell and took some motion sickness medicine we bought at the ABC Store, unsure if it would help. There were three groups of Japanese people. There was hardly any time to stop, and I truly felt it was worth coming for the breathtaking views and the pleasant experience right from the start. After it ended, we quickly finished by watching others, and I didn't feel sick at all. You can get the photos on an SD card for $30. They show you the pictures, so you can decline if you want. I would love to ride again when I go to Hawaii.

まさかの旦那さんが前日高熱で、キャンセルしようかとも悩みましたが当日なんとか熱は下がり、2人ともに不調のままABCストアで買った聞くかどうかわからない酔い止めだけ飲んでいどみました。日本人3組。止まってる時がほぼなく、つくない1番最初で絶景の景色と気持ち良さで本当に来て良かったと思いました。終わった後も他の人の見たりであっという間に終わり全く酔いませんでした。30ドルでSDカードにしてもえます。写真を見せてくれるので断ることもできます。またハワイいったら乗りたいです。

On the outbound trip, I used HIS's service, but for the return trip, I used this service because it was outside of their operating hours. My flight was at 09:30 am, so the pickup was at 06:00 (the hotel was the Kapilani Hotel at the far end of Waikiki. There were four groups picked up from there). Since Scoot's check-in was three hours prior, there were no timing issues, and I was able to check in and pass through security with minimal wait time at the airport.

往路はHISのサービスを利用しましたが、復路は対応時間外のためこちらのサービスを利用。
フライトが09:30amのため、迎えが06:00でした（ホテルはワイキキ一番端のカピオラニホテル。そこから４組ピックアップでした）。
Scootのチェックインは３時間前からでしたので、時間的には問題なく、逆に空港で待ち時間少なくチェックイン、セキュリティーゲート通過できました。

I was late for the pickup time, and when I was asked for the airline to be dropped off near the check-in counter, I said "Scoot," but they looked at me as if they didn't know what that was.

Since they are in this line of work, I wish they would at least be aware of that much.

迎え時間には遅れ、チェックインカウンターの近い場所で降ろす為に
航空会社を聞かれたが、「スクート」といったら知らない、みたいな顔を
された。

この業務をやってるんだから、それくらい把握しておいてほしい。