All Reviews for Family & Accessible Travel

I had a great time.
It became a wonderful memory.
I bought some photos.
Buying with cash is cheaper than using a card.
Since I also gave a tip, I recommend participating with cash.

とても楽しかったです
素敵な思い出になりました。
写真買いました。
現金で買う方がカードより安いです
チップも渡したので、現金をもって参加されることをおすすめします。

The concert features high-level singers and dancers, making it a rich experience. The appeal lies in being able to enjoy hula and fire dancing simultaneously, but the number of dancers left a slightly small impression.

歌手やダンサーのレベルは高く内容が濃いコンサートです。フラやファイヤーダンスも同時に楽しめる点が魅力ですが、ダンサー数の規模感が若干こじんまりの印象は残りました。

We didn't apply for VIP, so we first had a meal on the terrace while listening to music and watching hula. The food was delicious! We moved indoors and got to see a lot of songs and hula in the show. The hula was really cute!

私たちはVIPを申し込まなかったので、まずはテラスで音楽を聴きながらとフラを見ながら食事しました。ご飯も美味しかったです！室内に移動してショーも沢山の歌やフラを見れました。フラがすごく可愛かったです！

WE CAN'T WAIT TO DO IT AGAIN. THE STAFF WAS AMAZING, EASY TO WORK WITH, PATIENT, FUN, EXCITING, AND EXPERIENCED. I HAVE 2 11YR OLDS AND IT WAS THEIR FIRST TIME. THEY DID A GREAT JOB WITH THE HELP OF THE CREW. WE WILL DEFINITELY DO IT AGAIN.

There was a staff member who spoke Japanese, but the driver who guided us afterward spoke English. It seems there was a misunderstanding about the hotel we were going to, and it took quite a while before we could get on the bus...

日本語が出来るスタッフさんは居ましたが、その後案内してくれたドライバーさんが英語でした。どうやら行くホテルを聞き間違えられていたようで、バスに乗るまでに結構時間がかかりました…

The boat staff was absolutely fantastic! They spoke primarily in English and had a fun vibe, but their tone was easy to understand. The highlight was definitely the parasailing. It was incredibly beautiful and felt amazing. There were even a few little surprises... Above all, I was happy that my wife enjoyed it. There was an elderly mother in our group, and she had a great time. My daughter was a bit nervous at first, but it seems she enjoyed it. The newlyweds also looked like they were having a lot of fun.

ボートのスタッフがまず最高！英語主体でノリがいいけど、でも解かりやすい感じの口調で喋ってくれる。又、一番は、パラセイル。すごく綺麗で、気持ち良かった。ちょっとしたサプライズもあったり･･･。何より、妻が喜んでくれたのが嬉しかった。同行の中に年配のお母さんがいたけど、楽しんでいた。娘は、初めてちょっとビビってた。でも、楽しかったみたいだ。新婚さんも楽しそうだった。

I used it for a round trip. Although I waited a bit from the airport, on the way back, the car arrived earlier than the pickup time, and I was able to get to the airport smoothly. It was very convenient.

往復利用しました。
空港からは少し待ったものの
帰りはピックアップタイムより早めに車が来てスイスイ空港まで行く事ができました。
とても便利でした。

I was unsure whether to choose the 90m or 120m roller coaster since I'm not great with heights, but I went with the 120m option. Surprisingly, because the sea was below, I didn't feel that high up and had a lot of fun. When we dropped close to the water, my feet touched it, but other than that, I didn't get wet at all.

I had a hard time communicating in Japanese; the receptionist could only speak a little. Also, I wasn't sure about the tipping amount or when to give it, so we ended up giving $10 for the two of us when we disembarked.

ジェットコースターがまるでダメな私なので90mにするか120mにするかで迷いましたが120mにしました。そんな私でも下が海だからなのか、そんなに高さも感じず、とても楽しめました。
海すれすれまで高度が下がった時は足がつきましたが、それ以外は全く濡れませんでした。
日本語は殆ど通じませんでした。受付のお姉さんが少し話せる程度でした。
あと、チップの金額と渡すタイミングがわからなかったので下船事に2人で10ドル渡してきました。

The shuttle arrived on time, and although the staff were not Japanese, they explained things in broken Japanese, which was fine!
It was refreshing to head out to sea by boat.
We flew with three people, and although I thought it might be scary because it was higher than I imagined, it was quiet up there with hardly any turbulence, allowing us to enjoy the scenery. My 7-year-old daughter was also excited!
We were able to take photos ourselves and took many pictures.
It was a great experience!

時間通りに送迎車が来ましたし、スタッフは日本人ではありませんが、カタコトながらに日本語でも説明してくれて問題なし！
ボートで沖に向かうのも爽快でした♪
3人で飛びましたが、想像よりも高くて怖いかなと思いきや、上空は静かでほとんど揺れもなく、景色を楽しめました★７歳の娘も興奮でした♪
自分たちで撮影もでき、沢山写真撮りました。
とても良い体験ができました！

The event was held even in light rain. The April rain was a bit chilly. I experienced the 120m, and it felt great. If it had been sunny, it might have been an even more spectacular view! Maybe I should have gone for the 150m!

小雨でも開催。4月の雨はちょっと寒かったです。120mを体験しました。気持ちよかった。晴れていたら、さらに絶景だったのかな♡150mにしてもよかったかも！

Since it was just before Golden Week, there were only four groups boarding, and there was almost no waiting time. Aside from the fact that the reception area was a bit hard to find, I was quite satisfied.

ゴールデンウィーク前でしたので、乗車も4組と空いていて待ち時間もほとんどありませんでした。受付場所が分かりにくかったところを除けば、十分満足できました。

This was my first time at the hotel, so I confirmed the meeting place. However, since there were many people waiting, I was wondering what would happen. But they called out names loudly, so I raised my hand and responded. It was very helpful.

今回初めてのホテルでしたので集合場所の確認はしました。
しかし、たくさんの人が待っていたのでどうなるか？と思っていましたが、
ちゃんと大きな声で名前を呼んでくれたので、こちらも手を上げて答えました。助かります。

The airplane arrived about 30 minutes late, but when I went to the designated area, the staff quickly checked me in and asked me to come over while carrying my suitcase. There was already a car there, and they were loading luggage into the trunk. Our turn came up quickly, and after confirming the hotel name, we got on. I thought it might not leave until it was full, but it departed in about five minutes. Looking over, I saw a long line at the taxi stand. I talked with my companion about how we were glad we took the bus. It was very smooth getting to the hotel, and I was very pleased.

飛行機が30分ほど遅れて到着しましたが
指定の場所へ行ったら、係の人がすぐ受付をしてくれ
こちらに来てくださいと、スーツケースを持って移動しました。
すでに車がいて前の方の荷物を荷台に入れていました、自分たちの番がすぐに来てホテル名を確認して乗車しました、いっぱいになるまで発車しないのかなと思っていたらものの５分ぐらいで出発しました。
横を見るとタクシー乗り場は長蛇の列でした
バスにしてよかったねと、同行者とはなしました。
スムーズにホテルまで行けて大変良かったです

Since it was a domestic flight from the Big Island to Oahu, I was a bit anxious because it wasn't the international flight exit, but I quickly recognized the representative from Roberts Hawaii who was holding a sign with my name.

ハワイ島からオアフ島の移動でしたので国内線です。国際線の出口ではないのでちょっと不安でしたが、「ロバーツハワイ」の担当者が名前を書いた紙を持っていたのですぐ分かりました。

We participated as a couple in our 50s along with our son. Besides us, there were a family of three and two honeymoon couples. Since it was mentioned in the comments, we decided to challenge the 150m! It was incredibly fun and felt great. We had a wonderful experience. The shuttle car was clean, and our driver, Mr. Yano, was cheerful and entertaining. The boat was also clean, and the crew was lively and made it a fantastic time. Our son and his partner even got playfully splashed, which became a great memory of the trip. We definitely want to participate again! ^ ^

50代夫婦&息子カップルで参加しました。私たちの他には3人連れの親子さん、ハネムーンカップル2組が一緒でした。コメにもあったので、折角なので150mに挑戦！最高に楽しかったです。そして気持ちよかった。良い体験をしました。送迎の車も綺麗で運転手の『やのさん』明るく楽しませてくれました。ボートも綺麗でクルーも明るく盛り上げて下さりステキな時間でした。
息子カップルもワザとお尻をドボンされて、これも旅の良い想い出になったようです。
また是非参加したいです^ ^

On the day of my return, I was quite anxious about getting to the airport, considering check-in times and drop-off, but having a specified time was reassuring. I was able to leave my luggage at the hotel until the shuttle time, which allowed for one last stroll. Thank you for everything!

帰国日の空港行は、チェックイン時間の逆算や降車など、なにかと不安ですが、時間指定があり安心でした。
送迎の時間まで、ホテルに荷物を預け、最後の散歩も可能です。
お世話になりました！

Overall the whole experience was great. Loved how everyone very involved and interacting with the audience. Loved the setup of how they lead us from one place to the next and drinks were amazing. Also loved how Elvis came to up to my baby. This was definitely my top experience in Hawaii this week. I felt as if I was in a movie because everyone was so friendly and we’re treating us all so nicely. The involvement of the employees from the dinner to the show was amazing on how they were involved The Who way through. I’m happy this was one of the first things we did on our list because it made the trip start of very good.

There were no issues, and I was waited for at the airport and taken to the hotel. All the other guests were American.

問題なく 空港で待っていただいていて ホテルに送っていただきました。
他のお客さんは全員アメリカ人でした。

It was great that the hotel we were staying at was close to the meeting point, so we could go without a shuttle! By the way, it's a hotel within Hilton Hawaiian Village, and it takes less than five minutes to walk there. The instructor spoke broken Japanese, but their friendly personality made it enjoyable! With the early morning plan and discounts available, I think it's quite a good deal since you can make the most of your day.

泊まってるホテルが集合場所に近かったので、送迎なしで行けたのも、良かったです！ちなみにヒルトンハワイアンビレッジ内のホテルですが、歩いても5分もかからないです。インストラクターの人もカタコトの日本語ですが、楽しませようとする人柄も良かったです！早朝プランで、割引きも有り、1日をフルに使えるので、かなりお得かと思います。

My first parasailing experience! The staff were locals and explained everything in English, which made me a bit anxious, but they kindly guided us even though we couldn't speak English, so there were no issues! The time spent in the air was longer than I expected and very comfortable! If you have a GoPro or similar device, I highly recommend bringing it! I only had my phone, so I had to leave it behind, but a Japanese couple who participated with us kindly took some photos of me from below with my phone! I have the stunning views etched in my memory, but I do regret not being able to capture the scenery from above in photos!

初のパラセーリング！
スタッフの方は現地の方で説明は全て英語で少し不安もありましたが、英語が話せない私たちにも優しく誘導してくださり問題なかったです！
空にいる時間は思ったよりも長く非常に快適でした！ゴープロなど持ってる方はぜひ持っていった方が良いです！私は携帯のみしかなかったので携帯は置いていくことになり、たまたま一緒に参加した日本人夫婦の方が私の携帯で下からの写真を少し撮って下さいました！
絶景は目に焼き付けましたが、上からの景色を写真におさめたかったなぁとそこだけ後悔です！

I was torn between a flat-rate taxi and using Veltra for the return trip. Since it was in America, I guess it's to be expected, but I felt that the handling of the luggage was a bit rough. We were the only Japanese people there. Next time, I think I'll opt for the flat-rate taxi for both trips. The prices were almost the same.

定額制タクシーと迷って、行きは定額制タクシー帰りはveltraさんにお願いしました。
アメリカなので仕方がないのでしょうが、荷物の扱いが少し乱暴に感じました。日本人は我々だけでした。次回は往復で定額制タクシーに頼もうかと思っています。料金はほぼ同じでした。

Last year when I went to Hawaii, I used another company's shuttle service, but there were delays with the arrival flights from Japan, and the line at the reception didn't move at all, so I ended up waiting a long time. This year, I decided to switch to Roberts. The check-in and shuttle service were smooth, and I arrived at the hotel earlier than I expected, which was great. I think I will use them again next time.

昨年ハワイに行ったとき他社送迎利用したのだが日本からの到着便が遅延などで重なったのでたまたまかもしれないが受付の列もまったく進まず凄く待たされたので、今年はロバーツに変更してみた。受付・送迎もスムーズで思っていたより早くホテルに着き良かったと思います。次回も利用すると思います。

I participated on the first day of my arrival in Hawaii, and the weather was nice and pleasant. The kids were also happy, so I'm glad I joined.

ハワイ到着初日に参加しましたが、天気もよく気持ちよかった。
子供たちも喜んでいたので、参加してよかったです。

We participated with eight people.
Michael was a bit on the heavier side with a bit of a belly, which disappointed everyone, but Elvis was perfect in both singing and appearance!!!
After the show, he took pictures and signed autographs, and everyone was thrilled.
Definitely give it a try at least once!

８人で参加しました
マイケルはちょっと太めでお腹出てて みんながっかりだったけど
エルビスは歌も容姿もバッチリ！！！
ショー終了後に、写真撮ってくれたりサイン書いてくれたりと喜んでました
是非一度は体験下さい！

I was worried about the pickup location at Waikiki Airport from the Big Island, but there was a Roberts Hawaii counter in front of the turntable, and the staff quickly checked the list for me, which made me feel at ease while waiting.

ハワイ島からのワイキキ空港でピックアップ場所が不安でしたが、ターンテーブルの前にロバーツハワイのカウンターがあり、またスタッフの方がリストをすぐにチェックして下さり安心して待機できました。

You can have up to 5 drop-off locations for one vehicle! Since it was said that you wouldn't need to go around to multiple hotels, I booked this transfer even though it was a bit pricey.

It seems they arrived at my hotel 10 minutes later than scheduled, and I was the first to be picked up, so I was happy thinking it was a private transfer. However, to my surprise, instead of 5 locations, we stopped at nearly 10 hotels (I counted while trying to remember, so it might have been 9?). Despite the roads being clear and no traffic, it took 1 hour and 10 minutes to finally arrive at the airport.

Was it really not limited to 5 locations? Is this false advertising? In hindsight, I would have preferred the cheaper option.

1台の送迎先は5ヵ所まで！何ヵ所もホテルを回る必要がないにでスムーズな送迎が可能と有ったので、こちらの送迎は割高ですが予約しました。
私のホテルには予定より10分遅れで一番に迎えに来たみたいで最初に乗り込み、貸しきりかと喜ぶのもつかの間
5ヵ所どころか10ヵ所近くのホテルを回り(余りにホテルを経由するので記憶をたどり数えたので9ヵ所だったかも？)渋滞でもなく道も空いてたにもかかわらず
1時間10分かかってやっと空港に到着、
5ヵ所までじゃなかったのか？
誇大広告？
こんなことなら割安の方がましです。

Had a great time. Crew were very friendly and very knowledgeable. I would recommend this experience to anyone. Laughed learned and had a wonderful time with my entire family.

The shuttle I usually use didn't stop at the place I was staying, so it was my first time using Roberts. The driver was very kind, which was great.

いつも利用してるシャトルが宿泊してた場所に止まらなかったため、初のロバーツでした。親切な運転手さんでよかったです。

From check in to check out, this cruise was absolutely outstanding. The crew took great care of every detail without making you feel micromanaged! You want to swim with turtles?! Sign up! You spend 1.5 hours snorkeling with these amazing creatures. Back on the katamaran, lunch was delicious and plenty of cocktails and soft drinks. Then sails up and sail and it was breathtaking! I really can’t say enough good about this cruise. I would do it everyday if I could! Thank you Capt Josh and your awesome crew for making this the experience of a lifetime! They go above and beyond to ensure it is the BEST experience!

Captain Ryan and his crew definitely do a great job!! You can tell they all love their job and give their customers 150% every time!! We got to swim with turtles and lots of fish and every time we saw Dolphins they would go chasing them to make sure we got a close look every time. The girls at the front desk were also very helpful and when we wanted to buy souvenirs they went out of their way to go upstairs and show us everything they had. HIGHLY RECOMMENDED!!