Reviewed by: California couple
My husband and I did the 6am tour so we can catch the sunrise definitely recommend doing the early tour- it was amazing. I wish our tour guy would’ve provided flashlights or something it was pretty dark the for a good 30 min going up. Luckily our phones did the trick but it ate up our battery. Overall a beautiful experience
| Rating: | |
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| Packages: | Buy One Get One FREE! Basic Package: Diamond Head Hiking Shuttle |
| Attended as: | Couples |
| Posted on: | 2022/02/22 |
| Activity Date: | 2022/02/20 |
Reviewed by: The Garcia’s
Me and my family loved this tour! From the beginning to end we all had a great time. The tour showed us places that most tourists would over look but so happy we got to see! The food was delicious and refreshing!
Lastly, Jacks thank you so much sharing your knowledge. Your sweet and genuine personality will take you far in this world!
Until we meet again e mālama pono!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2022/02/10 |
| Activity Date: | 2022/02/09 |
Reviewed by: Cathy Erwin
KOA picked us up and was a very enjoyable and safe driver. We had a perfect sunny morning to hike and it was absolutely gorgeous! All of us in our group that hiked are in our 60’s and was not to difficult of a journey for us. The views on the way up and down were beautiful, but the views from the top were breathtaking! One of our favorite excursions while visiting the Hawaiian Islands.
| Rating: | |
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| Packages: | Diamond Head Crater Trail Hike |
| Attended as: | Couples |
| Posted on: | 2022/02/02 |
| Activity Date: | 2022/01/22 |
Reviewed by: eldon
the driver was early;
people after me were not so late;
the driver got a huge tip from me
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2022/01/01 |
| Activity Date: | 2021/12/30 |
Reviewed by: まいむ
There are Red, Green, Pink, Blue, and Purple options, but due to the year-end or perhaps the impact of COVID-19, currently only Red, Pink, and Blue are available. It's a strange conversion method where instead of being valid for four consecutive days from ticket exchange, you can use four days within a one-week period. The three lines mentioned above can take you to classic tourist spots and shopping centers, so I think it's great for first-time visitors to Hawaii. The vehicle is always ventilated with the windows open, and both the driver and ticket staff were friendly and nice.
レッド・グリーン・ピンク・ブルー・パープルとありますが、年末のせいかコロナの影響か、現在使えるのはレッドとピンクとブルーのみです。不思議な換算方法で、チケット引き換えから連続4日間ではなく、1週間の期限の中で4日分使えるというシステムとのこと。上記3ラインはオーソドックスな観光地やショッピングセンターは回れるので、初ハワイの方には良いかと思います。車内は常に窓を開けて換気対策をしていますし、運転手の方やチケット担当の方はみなフレンドリーで良かったです。
| Rating: | |
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| Packages: | 4日間乗り放題パス |
| Attended as: | Solo Travelers |
| Posted on: | 2021/12/26 |
| Activity Date: | 2021/12/25 |
Reviewed by: Marcela
Horrible service! She was rude and very disrecpectful. Service Dec.12/2021 6pm. She changed the times of my pick up three times and got mad at me for it and called me a lair. I ended up calling a TAXI. I will be making a dispute with my credit card provider
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2021/12/09 |
| Activity Date: | 2021/12/07 |
Reviewed by: Christine
The greenery is the prettiest I’ve ever seen! Don’t focus on making it to the top and seeing the waterfall…the best part is the experience getting there!
| Rating: | |
|---|---|
| Packages: | Manoa Valley Hike |
| Attended as: | Solo Travelers |
| Posted on: | 2021/11/28 |
| Activity Date: | 2021/11/26 |
Reviewed by: Jim
I used VELTRA for transportation to and from Honolulu Airport. BOTH directions were wonderful. When I came in, I went to the wrong pickup location at the airport. When I called to let them know that the van wasn't there, they just said to stay where I was and they radioed the driver and he drove to where I was to pick me up. Totally my mess up.
On the return to the airport 5 days later, the Van was right on time for pickup in front of the hotel. The driver was great. Wouldn't let me lift my luggage. He had a great personality and great knowledge of the islands. We also only made 4 stops to pick up other people. Most of the other companies make 5 or 6 stops.
I will definitely use them again, and I highly recommend them for all transportation needs.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2021/11/17 |
| Activity Date: | 2021/11/15 |
Reviewed by: Megan Rish
The driver was early which was nice. He talked with each passenger as they got onboard. It wasn’t too bad.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2021/10/02 |
| Activity Date: | 2021/09/12 |
Reviewed by: Megan Rish
Our driver was a wonderful person. Very friendly and gave us a run down on how things worked here. We look forward to using them again.
| Rating: | |
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2021/09/07 |
| Activity Date: | 2021/09/05 |
Reviewed by: mg. a. s
My whole family was so pleased we took this tour. We had the chance to enjoy a few spots and stops. Every stop is almost a food stop. Sandy ( I hope I remember her name right ) and Maus ( or mouse? ) are a good team! They are very thoughtful not only inside the bus but even when we were at our stops, going beyond what is expected of them. They made the trip lively and interesting. The lunch was delicious. I went for the garlic shrimp. Make sure you have enough cash, smaller bills I would recommend. Well planned tour.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2021/08/15 |
| Activity Date: | 2021/07/28 |
Reviewed by: Siddhant
Jackson and Sandy were amazing showing us the island. Apart from fact that they are awesome, they had great knowledge about the island and places you can explore. Overall I had a great time and would definitely recommend people to try the island tour. Cheers!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Solo Travelers |
| Posted on: | 2021/07/24 |
| Activity Date: | 2021/06/28 |
Reviewed by: Shauna
After my group was picked up another couple was picked up. I was disappointed because they were picked up across the street from the condo we were staying at. My group had to take a 15 minute walk to The pick up location that they told us. We could have slept in a little bit later and had breakfast. The ride to Diamondhead was simple and quick. Once you get to the location they do you have food trucks if you want to grab food or something to drink. As we were entering we were ask for tickets. Our driver did not give us the tickets to enter the hiking trail. We called the company no one answered and we did not have the phone number to the shuttle driver. The staff at Diamondhead did not want to let us in. however after taking sympathy on as they were nice and let us in. They could have said no and we would have to have sat in front of Diamondhead for 2 1/2. If you book with this company make sure your driver gives you your blue ticket for entry into the park.
After the hike it was a madhouse because the afternoon tours were coming in and the morning tours were going out. I received a phone call and it was a new shuttle driver who was supposed to take us to our original shuttle driver because he was caught in some type of traffic. It was a tight squeeze because this new shadow was much smaller than the ones that we came in on. The drive was really nice he gave us kind of like a sightseeing tour as we were going to the drop off location. We all get out and we’re kind of just standing around waiting. He tells us that the original shuttle driver is coming (he never showed). For people decided not to continue on with the second hike. So the shuttle driver said that instead of us waiting he could take us now because it was a smaller group. This isn’t their first time doing these tour so I would have expected things to run a lot smoother. I do recommend shopping around for different tour companies.
| Rating: | |
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| Packages: | Best Oahu Combo: Diamond Head Crater Trail & Makapuu Lighthouse Hike |
| Attended as: | Friends |
| Posted on: | 2021/07/17 |
| Activity Date: | 2021/06/21 |
Reviewed by: Lorena R
Great tour, our guide was friendly and professional.
| Rating: | |
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| Packages: | Diamond Head Crater Trail Hike |
| Attended as: | Couples |
| Posted on: | 2021/07/13 |
| Activity Date: | 2021/07/11 |
Reviewed by: Zain
Awesome experience, would highly recommend doing this in your first couple of days to Oahu. Helps make you your own itinerary and places you want to go spend time at on your own. Just wish there had been more stops in the tour.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Solo Travelers |
| Posted on: | 2021/07/12 |
| Activity Date: | 2021/07/02 |
Reviewed by: Spain
Sandy made our experience unforgettable. She’s knowledgeable and funny without trying. She goes above and beyond for her guests and has engaging conversations with everyone!
We definitely recommend this tour to everyone, both adults and kids! We ate so much good food and saw amazing sights around the island of Oahu. We will be back the next time we’re on the island for sure!!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2021/07/10 |
| Activity Date: | 2021/07/07 |
Reviewed by: Morgan Martin
We had a patient driver. He was very nice. The ride was smooth too!
| Rating: | |
|---|---|
| Packages: | Diamond Head Crater Trail Hike |
| Attended as: | Friends |
| Posted on: | 2021/06/20 |
| Activity Date: | 2021/06/14 |
Reviewed by: Consuela J.
Talk about a workout! It was awesome and well worth it although I am still sore! The driver was punctual and hilarious! I would definitely do this tour again with this company and recommend it to anyone seeking a workout with breathtaking views!
| Rating: | |
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| Packages: | Diamond Head Crater Trail Hike |
| Attended as: | Solo Travelers |
| Posted on: | 2021/03/15 |
| Activity Date: | 2021/03/12 |
Reviewed by: 名無し
Since I arranged my own flights and hotel, I couldn't ride on the so-called tour trolley.
However, I wanted to experience the trolley at least once, so I arranged this tour (ticket).
I thought it would be similar to a bus, but it was completely different. The Pink Line operates like a bus route that runs back and forth between Ala Moana and Waikiki, and it was convenient to use.
I rode the Green Line, Red Line, and Purple Line, but I only had a little time to get off. However, I was able to enjoy sightseeing from the window. I also enjoyed the driver's (guide's) entertaining stories.
航空券・ホテルと自己手配だったため、いわゆるツアーのトローリーに乗ることができませんでした。
ですが、一度はトローリーに乗ってみたいと思いこのツアー(チケット)を手配しました。
バスの代わり、くらいに考えていたのですが全然違いました。
ピンクラインはアラモアナ - ワイキキを往復するバスのような路線で、それはそれで便利に使えました。
グリーンライン・レッドライン・パープルラインに乗車しましたが、ほんの少しだけしか降りる時間がありませんが、車窓から十分に観光することができました。
ドライバー(ガイド)の楽しいお話も満喫できました。
| Rating: | |
|---|---|
| Packages: | 4日間乗り放題パス |
| Attended as: | Friends |
| Posted on: | 2020/03/24 |
| Activity Date: | 2020/03/13 |
Reviewed by: Adrienne
We received prompt service! A representative walked us from baggage claim to the shuttle.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2019/05/07 |
| Activity Date: | 2019/05/04 |
Reviewed by: ManiH
Timely pick-up. Courteous driver. Splendid ride. Makes you come back again.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/29 |
| Activity Date: | 2019/04/26 |
Reviewed by: Nicky K
We had a great driver, he was awesome, very friendly, really informative and very punctual . Was a great service and made our life easy getting to Diamond Head and back to our Hotel
| Rating: | |
|---|---|
| Packages: | Diamond Head Crater Trail Hike |
| Attended as: | Families |
| Posted on: | 2019/04/28 |
| Activity Date: | 2019/04/22 |
Reviewed by: Karen
The pickup at the Honolulu airport was timely and professional. It was very easy to identify the Roberts employee and he was very courteous and personable. The transport vehicle was outstanding - very clean and extremely comfortable. I highly recommend this as the best way to get to your hotel from the airport at a reasonable rate.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Families |
| Posted on: | 2019/04/15 |
| Activity Date: | 2019/04/07 |
Reviewed by: Jessica
You are pretty much just paying for a ride there. It is a very pretty hike, I would make sure to wear shoes with traction as it does get pretty slippery towards the top. Q lot of good picture spots.
| Rating: | |
|---|---|
| Packages: | Manoa Valley Hike |
| Attended as: | Couples |
| Posted on: | 2019/04/14 |
| Activity Date: | 2019/04/01 |
Reviewed by: tosagirl
Our driver was prompt and very friendly. The hike itself was not as touristy as Diamond Head and very beautiful.
| Rating: | |
|---|---|
| Packages: | Manoa Valley Hike |
| Attended as: | Couples |
| Posted on: | 2019/03/31 |
| Activity Date: | 2019/03/28 |
Reviewed by: Jerome
Great service well mannered staff excellent time efficiency very accommodating extremely helpful
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Families with Young Children |
| Posted on: | 2019/03/22 |
| Activity Date: | 2019/03/19 |
Reviewed by: Ed K
Dumped us off at the corner road to the hotel with 5 bags to haul ourselves saying vehicle wouldn't fit to go to lobby. They have smaller vehicles because I saw one arrive the hotel another day. They should know which vehicles accommodate which hotels and plan accordingly. Won't use this service again. Price too high for the inferior service provided.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Friends |
| Posted on: | 2019/02/27 |
| Activity Date: | 2019/02/18 |
Reviewed by: Ed K
Picks us up at corner of road, not at hotel lobby. Had 5 bags to maneuver ourselves.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Families |
| Posted on: | 2019/02/27 |
| Activity Date: | 2019/02/25 |
Reviewed by: Sally
The only thing good about the ride is they showed up on time, we didn't have that many extra stops and we got to the airport at the time I wanted to be there.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2019/02/20 |
| Activity Date: | 2019/02/17 |
Reviewed by: Sally
Seats were old and uncomfortable shuttle needs padding added to the seats, shuttle temperature was to hot by the time we were dropped off, driver was informative for those that had not been here
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2019/02/10 |
| Activity Date: | 2019/02/07 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Dear Maimu,
Thank you very much for using the Waikiki Trolley. Currently, due to the impact of the coronavirus, we are operating only three lines, and we sincerely apologize for the inconvenience this may cause our customers. We hope to restore the other lines as the situation in Hawaii changes. We look forward to your next visit.
まいむ様
この度はワイキキトロリー をご利用頂き誠にありがとうございました。
現在はコロナウイルスの影響により3ラインのみの運行となっておりましてお客様方には大変ご迷惑をおかけしております。
今後、ハワイの状況が変わり次第他のラインも復活させていきたいと思っております。
またのご利用をお待ちしております。