All Reviews for Wheelchair Accessible Bus Tours

I was anxious about being late. I wondered if there was something like Hawaiian time, and I wasn't very satisfied! It might be tough if I can't speak English again!

時間に遅れてひやひやしました。ハワイ時間みたいなのがあるのかなぁ～と思い、あまり満足ではなかった！また英語がしゃべれなかったらきついかもしれません❗

First part of the trip was informative and somewhat interesting. Half way through we stopped for lunch at the Kualoa Ranch ,food was not bad. Then after the lunch break the trip became very boring. Drove along the north shore of the island for well over an hour without stopping to view anything. We then turned inland heading to the Dole Plantation which took another 1/2 an hour plus. Stopped at the plantation for 15 minutes to buy gifts or have a Dole ice cream??. Then it was off to home sweet home. Our Driver Leo was very cordial and informative and generally helpful with the boredom. This tour should at best last the first part of the trip and head back. Sorry

When I moved from the outer islands to Oahu, they waited for me clearly at the airport baggage claim. They kindly guided me to the shuttle, and I would like to request their service again next time.

離島からオアフ島に移動した際に、空港荷物受取所でわかりやすく待っていてくれました。送迎車までとても親切に案内してくれて、次回もお願いしたいです。

hi its was an excellent tour, the guide was knowledgeable, helpful food was good a great day

I understand that it's a mixed-up vehicle, but we had to wait for about 30 minutes until everyone arrived. I thought it was a bit of a waste of time since we arrived at the airport early. It would have been nice if they had informed us in advance how many more minutes until departure. It was a bit disappointing that we were just a little short of 30 minutes, but other than that, the shuttle service was pretty standard. They also handled the loading and unloading of luggage carefully!

混同車なのでしょうがないのはわかりますが、人数がそろうまで私たちは30分くらい？待ちました。せっかく空港に早くついたのにちょっと時間がもったいなかったな～と思いました。
事前にあと何分くらいで出発しますねと教えてもらえたらよかったのですが、もうちょっと、もうちょっとで30分だったのがちょっと残念でしたが、それ以外は特に普通の送迎でした。
荷物の積み降しも丁寧にしてくれますよ！

The shuttle service was particularly good, and the driver was very kind. I would like to use it again when I go to Honolulu.

送迎サービスとして、特に問題なかったです。ドライバーさんもとても親切でした。またホノルルへ行く際には利用したいと思います。

I waited a little, but I received the shell necklace. I would like to use this service again!
From Honolulu Airport to the hotel, we shared a ride with four groups.
From the hotel to Honolulu Airport, there were many people on a large bus.

少し待ちましたが、シェルネックレスを頂きました。また利用したいと思います！
ホノルル空港からホテルは4組であいのり。
ホテルからホノルル空港は大きなバスで沢山の方がいました。

Honolulu Airport → Hotel
There were a total of four groups for the ride. We waited a little until everyone gathered, but the staff put shell necklaces on each person. The honeymooners were wearing leis. There was a two-year-old with us, but the safe driving made us very satisfied.
Hotel → Honolulu Airport
It was about ten minutes past the meeting time, so I thought about inquiring, but then the vehicle arrived.
It was a large vehicle, but it was full due to the number of people.
We arrived more than two hours before departure, so we were able to relax.

ホノルル空港→ホテル
乗車券したのは全部で4組でした。揃うまで少し待ちましたが、スタッフがシェルネックレスを一人一人掛けてくれました。ハネムーンの方はレイをかけてました。2歳児がいましたが、安全運転で大満足でした。
ホテル→ホノルル空港
集合時間から10分過ぎようとしたので、問い合わせしようかな？と思ったら来ました。
大きな車だったけど人数が多く満席でした。
出発の2時間以上も前に着いたので安心して過ごせました。

We visited with our 2-year-old child and had a wonderful time. The staff were all very attentive, and we felt safe and comfortable even with a child.

2歳の子供連れでさんかさせてもらいましたが、とても楽しく過ごせました。スタッフも皆気が利いて、子供連れでも安心して過ごすことが出来ました。

Leo was awesome. If there is a possible stop before dole plantation would be nice toward end of day need to not drive so much. But still great time glad we did it.

I felt uncomfortable seeing the driver eating snacks while driving. Since they were eating snacks and drinking cola, they were obviously driving with one hand. It was unpleasant to witness such a lack of safety and professionalism.

ドライバーが、スナック菓子を食べながら運転していることに不快感を感じました。菓子を食べ、コーラを飲んでいるので、当然ながら片手運転です。安全性、プロ意識に欠ける行為に不快でした。

This is our 4th time to visit Hawaii and we always start by spending several days in Oahu before moving on to another island. The Veltra Deluxe Arizona Memorial Tour and Historical City Tour is a must no matter how many times you visit because we always need to remember the extreme sacrifices made for us by our brave men and women of the military. We've been all over the world and Paradise Cruise is one of the very best tour companies ever! HIGHLY recommend this tour. Our guide was Marlon and he was super!

After arriving at the airport, I had to wait nearly 20 to 30 minutes before getting on the bus. It might have been due to the flight arriving late, but it seemed like there were no buses coming to the airport, and I ended up waiting quite a while. The staff providing information were also inefficient, leaving passengers stranded in the airport, which was frustrating. Even with the same Roberts, it really depends on the staff... it's disappointing.

空港に到着後、バスに乗るまでに20分から30分近く待たされました。
飛行機の到着が定刻から遅れたせいもあるかも知れませんが、空港にバスが来ていない？らしく、かなり待たされました。
案内のスタッフも、手際が悪く、客だけで空港内に放置され、イライラしました。
同じロバーツでも、やっぱり、スタッフ次第ですね…残念です

I participated with my elderly mother. Our guide, Miho, was very attentive and taught us many things. Thanks to her insights about not only Hawaiian culture and history but also the flowers and trees in the courtyard, I feel like we enjoyed our trip many times more! It was my mother's first experience with hula dancing, and the teacher was wonderful and friendly, which made my mother very happy.

年老いた母と二人で参加しました。ガイドのミホさんはとても丁寧に色々な事を教えてくださいました。ハワイの文化や歴史以外にも中庭の花や木など教えて頂いたおかげで旅行が何倍も楽しめた気がします！母にとって初めてのフラダンス体験でしたが、先生も素敵で気さくな方で母も喜んでいました。

We would like to thank the staff of veltra for their outstanding services with helping making our dream vacation a reality, we really enjoyed the whole adventure - it took us awhile to choose which to do but I am so glad we picked this one - the staff at each event were very knowledgeable.

Thanks Again

It was a reliable company, so I felt安心して移動できた. They came right to the front of the hotel, making the移動もラクチンであった. I would like to use their services again in the future.

しっかりした会社なので安心して移動できた。ちゃんとホテルの前まで来てくれて移動もラクチンであった。これからも利用したい。

It was a reliable company, so I felt safe traveling. It's customary to tip the staff who helped with my luggage. There were many users from the mainland United States as well.

しっかりした会社なので安心して移動できた。荷物を運んでくれたスタッフにはチップをあげるのがマナー。アメリカ本土の利用者もたくさんいた。

The bus arrived earlier than the scheduled time, so I didn't have to wait. The driver was very nice, and I was able to get to the airport comfortably. It was great that they came to pick me up with plenty of time to spare, so I didn't feel rushed.

予定として伝えられた時間よりも早くバスが来て、待たされることもありませんでした。運転手もとても良く、気持ちよく空港まで行くことができました。時間に余裕を持って迎えに来てくれるので、焦ることもなくよかったです。

They arrived on time to pick me up. They also helped carry my luggage, which was a great help. Taking a taxi can be quite expensive, so I was glad to use this service. I will use it again if I have the opportunity.

時間通りに迎えに来ていただきました。
荷物も運んでいただいて助かりました。
タクシーなどでは結構高くついてしまうので、利用して良かったです。
また機会がありましたら利用します。

It seems they prioritize other foreigners. I couldn't help but feel that Japanese customers were put on the back burner. Other transportation options were definitely faster. I was left waiting for what felt like an eternity, wondering if this bus would even come. I will never use this service again.

他の外国人を優先させているようだ。日本人客が後回しにされたとしか思わなかった。ほかの送迎のほうが断然早い。ずーっと永遠残されて、ほんとにこのバス来るのかよ？とすっげー怪しかった。二度とつかわない。

Covered a lot of ground in one day. Too bad we didn't get more time at the cultural center. We didn't get there until 1:30.

My husband and I would highly recommend this excursion to everyone that's considering it. We liked that once we arrived at Pearl Harbour, our tickets were ready and given to us. There was no waiting in lines only to tell us our tour time would be many hours later!!! (If you go on your own, your ticket may instruct you to come back 3 or more hours laters since it books up daily). Booking through this company kept from having to deal with all of that! We had enough time to tour the grounds before our show and ride to the Arizona Memorial. Then, we traveled by bus to the USS Missouri. We decided to take the guided tour and still had time to explore the extras on our own before we had to meet for the bus for our return trip. This excursion was very informative, and we would do it again!

I used this service for a one-way trip from the Ala Moana Hotel to Honolulu Airport. I had no other options for a flight departing at 6 AM from Honolulu to Narita Airport, and since I had used this service before, I requested it again this time.

The emergency contact number on the reservation confirmation was available from 5:30 AM, so I asked VELTRA to confirm a contact number that could be reached at 3 AM for the pickup time. In the end, I didn't need to use it, but given the early hour, I felt reassured knowing I could contact them if necessary.

I waited 10 minutes, and right on time, at exactly 3 AM, I was picked up. After that, we stopped by an apartment in Waikiki, and I was dropped off near the international check-in counter at 3:40 AM.

One downside was that the pickup location at Mahukuna St. Entrance is closed from 12 PM to 6 PM, so to reach the meeting point, you need to go from the main entrance. I didn't realize it was closed this time, and since the door opened from the inside, I was able to exit. However, after that, it closed, and I couldn't get back in, so I was glad I had my suitcase with me.

アラモアナホテルからホノルル空港までの片道で利用しました。
ホノルルから成田空港までの臨時便で朝6時出発の便で
他の選択肢がなかったというのもありますが、以前利用したことがあったので
今回もお願いしました。
予約確認書の緊急連絡先電話番号が5:30～となっていて
VELTRAさんにピックアップ時間の3時に連絡可能な電話番号を確認していただきました。
結局使うことはありませんでしたが、万が一の際は時間が時間なだけに
連絡するつもりでしたので、安心できました。
10分前から待っていましたが、時間通り、ぴったりジャスト3時に拾っていただき
その後、ワイキキのアパート1件により、3:40に国際線のカウンター付近で下していただきました。
1点、マイナス要素とするならば、ピックアップ場所のMahukuna St. Entranceが12時～6時まで
閉鎖されているので、集合場所に行くにはメインエントランスから行く必要があります。
今回は閉鎖されていることに気づかず、中からはドアが開いたので出られました。
が、その後、閉まってしまい、入ることはできなかったので、スーツケースを持って出て良かったです。

For our honeymoon, it was our first trip abroad. We didn't think about the transportation from the airport to Waikiki and made the reservation the day before. The major shuttle buses were fully booked, so we couldn't get one.

In the end, it was very good! After exiting the airport, a representative who spoke Japanese assisted us, and we waited for about 30 minutes for the bus to arrive.

I would like to use this service again next time.

新婚旅行で、初めての海外。
空港からワイキキまでのことを考えておらず、前日に予約しました。
大手の送迎バスは予約がいっぱいで取れなかったので。
結果とても良かったです！
空港出て、日本の方が対応してくれました、30分くらい待ってバスが来ました。

また次回も利用したいです。

Since I was traveling alone, I used this service because taking a taxi would be more expensive. It significantly reduces costs compared to a taxi.

From the airport to the hotel, it took longer because there were several pickups at the airport and the hotel also had multiple stops. There was also a bit of waiting time for the shuttle bus at the airport.

If you are traveling with a family of four, I think a taxi would be more convenient and faster, with costs not being that different. However, for solo travelers, this service is a great ally.

一人旅だった為に、一人でタクシーを利用すると割高になるために、利用しました。タクシーに比べて大幅なコストダウンです。
空港からからホテルまでは、空港で何箇所かピックアップをしたこと、ホテルも何箇所かまわるということがあり、タクシーに比べて時間はかかります。空港の場合は、シャトルバスを待つ時間もすこしありました。
4人家族で利用するのであれば、タクシーのほうが便利で早く、コストもそれほど変わらないとは思いますが、一人旅には強い見方です。

I went alone as a man who can't speak English. Everything was in English, but the driver was cheerful and very talkative, while also being subtly considerate, which was helpful. The interior of the car was spacious and nice. It was just me, a parent and child from Australia, and a woman traveling alone from Europe.

英語が話せない男一人で行きました。すべて英語ではありますが、ドライバーが陽気で、話し放題だったですが、微妙に程よい気遣いもしてくれて、助かりました。車内もゆったりで良かったです。オーストラリアからの親子とヨーロッパからの女性一人と自分でした。

I used this service for the first time. Initially, I thought about taking a public bus or taxi after arriving at the destination, but after reading various magazines, I found that it was more convenient to book a shuttle bus, so I made a reservation through this website. The booking process was easy, and after arriving in Honolulu, just as mentioned in the materials, a person in a yellow aloha shirt greeted me with a shell necklace. They also helped carry my luggage to the bus stop. There was a bit of a wait until everyone gathered, but there were no particular issues. We arrived at the hotel in no time while enjoying the scenery outside. I will definitely use this service again the next time I visit Hawaii. Thank you very much.

初めて利用させていただきました。最初は現地に到着してから公共のバスかタクシーを利用しようと思ってましたが、雑誌などいろいろ読んでるとやはり送迎バスを予約しておいたほうが便利と書かれてましたので、こちらのウェブサイトから予約しました。予約も簡単で、ホノルルに到着してからも資料に書かれてる通り、黄色いアロハシャツの方が貝殻の首飾りで出迎えてくださいました。また、バス乗り場まで荷物を運んで下さいました。全員が揃うまで少し時間がありましたが、特に問題はなかったです。ホテルまでも外の景色を楽しみながらあっという間に到着しました。また次回ハワイに行った時は利用させていただきます。ありがとうございました。

From the check-in at the counter to boarding the shuttle bus, I was able to arrive at the hotel very smoothly with hardly any waiting.

カウンターでの受付からシャトルバスに乗るまで、ほとんど待たされることなく、大変スムーズにホテルまで到着することができました。

Leo our driver was absolutely amazing , full of interesting facts about beautiful Hawaii , always patient and happy . The only reason I didn't give 5 Stars is the traffic , at times it was horrendous !! Luckily Leo took our mind off it with sometimes Hawaiian music sometimes quirky information,never boring , thank you

We really enjoyed our tour. We were given a good amount of time to explore each area. Would have like a little more time on the Missouri. Loved the information all the history. Highly recommended.