Reviewed by: Poppy
It was an honor and a privilege to experience the tour of Pearl Harbor, USS Arizona, and USS Missouri. Much of the other areas seen were just site seeing. Honolulu was fine but I would like to have seen less of Honolulu and more of Pearl Harbor.
| Rating: | |
|---|---|
| Packages: | [8:30 AM] Standard Package from Ko Olina |
| Attended as: | Others |
| Weather: | Sunny |
| Posted on: | 2026/03/15 |
| Activity Date: | 2026/02/19 |
Reviewed by: Great time
I went to the shuttle at the airport. Asked the people at the desk. How to find Robert’s shuttle . They explained we’re to go . Then shuttle was there on time . Perfect and took us to the hotel. Thank you
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/03/07 |
| Activity Date: | 2026/02/10 |
Reviewed by: Betty
The communication was excellant and the driver waited patiently for almost an hour when our late night flight was delayed. So nice to be have him waiting at that hour of the night. We felt safe and cared for.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2026/03/03 |
| Activity Date: | 2026/03/01 |
Reviewed by: Tim
Friendly host greeted us at the baggage claim. Driver was enthusiastic, friendly and funny.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Weather: | Rainy |
| Posted on: | 2026/02/23 |
| Activity Date: | 2026/02/21 |
Reviewed by: Kara
Short and sweet while you get a preset ticket to Arizona which is awesome.
| Rating: | |
|---|---|
| Packages: | [7:30 AM] Early-Morning Package from Waikiki |
| Attended as: | Families |
| Posted on: | 2026/02/23 |
| Activity Date: | 2025/09/19 |
Reviewed by: Kara
Convenient, and the driver was a good chat on the island.
| Rating: | |
|---|---|
| Packages: | [7:30 AM] Early-Morning Package from Waikiki |
| Attended as: | Couples |
| Posted on: | 2026/02/23 |
| Activity Date: | 2025/09/19 |
Reviewed by: Kara
The main grounds of the park have so many different areas to check out, the day is certainly filled with information of all that happened that day!
| Rating: | |
|---|---|
| Packages: | 11:00 AM Departure |
| Attended as: | Families |
| Posted on: | 2026/02/23 |
| Activity Date: | 2025/09/18 |
Reviewed by: とらねこ
I use this every year when staying in Hawaii. Since my children are still small, it's very convenient and helpful to go directly from the hotel.
毎年ハワイ滞在の際に利用しています。子供がまだ小さいので、ホテルから直行なので非常に楽で助かります。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2026/02/17 |
| Activity Date: | 2025/10/04 |
Reviewed by: すんと
Upon arriving in Hawaii, I always use Roberts Hawaii 🌈 for transportation to the hotel. I've seen various options online like buses and Uber recently, but in the end, I always choose Roberts Hawaii. It's a matter of familiarity and comfort.
ハワイに到着してホテル迄の移動は、いつもロバーツハワイ🌈
バスやUberとか、最近色々ネットで見ますが、結局ロバーツハワイにお願いします。
慣れと言うか、安心ですから。
If you're dragging a suitcase, it's better to be able to get on quickly, right?
スーツケースをガラガラ引き摺るなら、直ぐに乗れる方が良いですよね。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2026/02/14 |
| Activity Date: | 2026/01/25 |
Reviewed by: Rick
Our guide was very knowledgable and entertaining. Our experience was well worth the cost. I would highly recommend.
| Rating: | |
|---|---|
| Packages: | Complete Pearl Harbor Tour with Lunch |
| Attended as: | Others |
| Weather: | Sunny |
| Posted on: | 2026/02/14 |
| Activity Date: | 2026/02/12 |
Reviewed by: Tina
It says it starts at five but the activity start maybe an hour earlier but still give yourself some time to go to the waterfall for about three hours and an hour to get ready there
Get there early
| Rating: | |
|---|---|
| Packages: | [5:00 PM Show] Silver Package: Standard Seating + One Drink |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2026/01/31 |
| Activity Date: | 2026/01/07 |
Reviewed by: K.N.
Initially, we received a numbered ticket, but I thought there might be a specific order for sending guests to their hotels. It was a bit frustrating to see people with later numbers being called first and getting into the cars.
Additionally, it seemed that our number was overlooked on the list, and we weren't called for a long time. After waiting and getting anxious, we had to inform the staff of our number, and they desperately apologized, saying our number had been missed.
I felt that a considerable amount of time (about an hour) was wasted after arriving at the airport, which was disappointing.
初めに整理番号を貰ったのですが、送るホテルの順番もあるかと思いますが、自分たちよりあとの番号の人たちが先に呼ばれ車に乗って行くのはちょっと…と思いました。
また私たちの番号はリストからもれていたようでいつまで経っても呼ばれず、しびれを切らしてこちらからスタッフに番号を伝えると、番号がもれてたとのことで必死に謝っていました。
空港に着いてからかなりの時間(1時間程)無駄になったと思い、残念でした。
If you have any questions, it's best to ask the staff right away. There are staff members who understand Japanese.
疑問が会ったらすぐにスタッフに聞いてみた方が良いです。
日本語がわかるスタッフがいます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2026/01/30 |
| Activity Date: | 2026/01/24 |
Reviewed by: K.N.
I arrived 15 minutes early for the meeting time and waited, but even after 15 minutes had passed, the pickup car did not arrive. When I contacted the company, they said it was heading to a different hotel. After about 5 more minutes, the car finally arrived. Although they said there was plenty of time before boarding, I felt anxious.
集合時間15分前に行って待っていましたが、時間15分経っても迎えの車が来ず、会社に連絡したら違うホテルに向かってしまったと。
その後5分くらいしてからやっと車が到着。
搭乗時間には余裕があるとは言うものの不安にかられました。
If you notice anything, I recommend contacting the company immediately.
何か気がついたらすぐに会社に連絡することをお勧めします。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2026/01/30 |
| Activity Date: | 2026/01/28 |
Reviewed by: Kara
Along Pearl Harbor, we enjoyed the stop at Punchbowl Cemetery, and the city tour of Honolulu highlighted key sites
Aloha and mahalo nui loa for your kind words!
We're so happy to hear you had a memorable time exploring Oahu's historical sites with Polynesian Adventure.
We look forward to welcoming you both back for another unforgettable island adventure!
With warm aloha,
The Polynesian Adventure ʻOhana
| Rating: | |
|---|---|
| Packages: | Arizona Memorial Tour, Punchbowl & Honolulu City Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/17 |
Reviewed by: Kara
Shared meaningful historical context about the USS Arizona, Pearl Harbor, and Hawaii’s royal history.
| Rating: | |
|---|---|
| Packages: | 8:00 AM Departure |
| Attended as: | Families |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/16 |
Reviewed by: Kara
The 9:45 AM departure worked well, with clear instructions and enough time to explore at our own pace.
| Rating: | |
|---|---|
| Packages: | [9:45 AM] Morning Package from Waikiki |
| Attended as: | Families |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/08 |
Reviewed by: Kara
This early-morning Pearl Harbor shuttle was a great value and very well organized.
| Rating: | |
|---|---|
| Packages: | [7:30 AM] Early-Morning Package from Waikiki |
| Attended as: | Friends |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/01 |
Reviewed by: ひどかった
The reservation notification did not specify a concrete pickup time, stating only, "We have arranged for you to match your flight arrival time. Please come to the designated location." The specified pickup location was "Roberts Hawaii KIOSK."
However, after arriving at the airport and searching for the KIOSK as instructed, I could not find it. Since it mentioned, "If you cannot find it, please contact the dispatch hotline," I inquired in English. The representative explained how to get to the meeting point and mentioned, "There will be staff wearing yellow aloha shirts," but upon arrival, there were no staff members in sight.
When I called the hotline again, I was just repeated the same explanation. After requesting to speak to a different representative and explaining the situation, I finally received the instruction, "The driver is on their way, so please wait there." It turned out that the staff had not even arrived yet.
I continued to wait in an empty area until the driver finally arrived. However, this time, they did not assist with loading or unloading the luggage at all, and we had to load all the suitcases ourselves. Once we finished loading, I thought we could finally depart, but the vehicle showed no signs of moving. When I asked, "Are you waiting for other passengers?" the only response I got was, "I don’t know," with no further explanation. Meaningless time just passed by.
The driver was later seen talking on the phone with someone who seemed to be staff, and it became vaguely clear that there were other passengers, but there was no explanation from their side. After a while, two groups of passengers finally boarded, and we departed. Notably, those two groups of international passengers also had to load their luggage themselves without any assistance.
The prior explanations were often misleading, and the hotline's explanations on the day were unhelpful. The driver's attitude was quite careless, so I have no intention of using this service again, nor would I recommend it to anyone.
予約通知には具体的なピックアップ時間の記載がなく、「フライト到着時間に合わせてお手配いたしました。指定場所にお越しください。」の記載。指定されたピックアップ場所は「ロバーツハワイのKIOSK」でした。
しかし、空港到着後に案内どおりKIOSKを探しても見つからず。
「見つからない場合はディスパッチホットラインへ」とのことだったため、英語で問い合わせを実施。担当者から集合場所までの行き方を説明され、「黄色のアロハシャツを着たスタッフがいる」と案内されたものの、到着してもスタッフの姿はどこにもありませんでした。
再度ホットラインへ電話すると、同じ説明を繰り返されるばかり。担当者を変えてもらい状況を説明したところ、ようやく「ドライバーが今向かっているので、その場で待つように」との指示。つまり、そもそもスタッフ自体がまだ来ていなかったことが判明しました。
何もない場所でひたすら待ち続け、ようやくドライバーが到着。
ところが今度は、荷物の積み下ろしを一切手伝ってくれず、スーツケースはすべて自分たちで積み込むことに。
積み込みが終わり、ようやく出発かと思いきや、車は一向に動く気配なし。
「他の乗客を待っているのか」と尋ねても、返ってきたのは「I don’t know」の一言だけで、状況説明もなし。意味のわからない時間がただ過ぎていきました。
ドライバーの方がその後スタッフと思しき人と電話をしており、他にも乗客がいそうであることがうっすら判明したものの、あちらからの説明はなし。
しばらくしてようやく2組の乗客が乗り込み、出発。
なお、その2組の海外の方々も同様に荷物を運んでもらえず、自分たちで積み込みをしていました。
事前の説明はミスリードになるところが多く
当日ホットラインでの説明も不親切。
ドライバーの方の対応もかなり雑だったので私は二度と使おうと思えませんでしたし、だれにもお勧めできません。
I think it's better to consider other means of transportation as much as possible.
できるだけほかの移動手段を検討した方がいいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/21 |
| Activity Date: | 2026/01/13 |
Reviewed by: Grandmarket
After arriving, I contacted dispatch and received a vehicle within about 5-10 minutes. However, there was a long wait for other passengers, so it took a total of about 30 minutes before we departed for the hotel. That said, I was satisfied overall because I was taken to the hotel, and once we left, the ride was quite smooth.
到着後ディスパッチの連絡をしたところ5-10分ほどで配車いただきました。ただ他の乗客待ちが長かったため、ホテルへ向けて出発するまでトータル30分ほどかかりました。ただホテルまで送ってもらえ、出発後はかなりスムーズでしたので全体的には満足です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Cloudy |
| Posted on: | 2026/01/19 |
| Activity Date: | 2026/01/17 |
Reviewed by: すー
I boarded alone from Halepuna Waikiki. The driver spoke only English. The other passengers were also from overseas, and I was the only Japanese person. The driver checked the list of passengers and confirmed the flight and terminal before departing, which made me feel at ease. When getting off, the driver kindly announced our stop and assisted with loading and unloading luggage, allowing me to use the service comfortably and with peace of mind!
1人で、ハレプナワイキキから乗車しました。
運転手さんは全て英語です。
他の乗客も海外の方で、日本人は私だけでした。
運転手さんが、お持ちのリストと、乗客に対して乗る飛行機とターミナルを確認してから出発だったので安心して乗っていられました。降りる時も丁寧にお声がけ、荷物の載せ下ろしのサポートがあり
安心して気持ちよく利用できました!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Weather: | Cloudy |
| Posted on: | 2026/01/12 |
| Activity Date: | 2025/12/16 |
Reviewed by: My favorite shuttle service
The driver was very helpful. We weren't sure of the pick up location and he helped us by calling the company and we were able to tag along after being verified. He went above and beyond.
I always take Roberts shuttle service. Relaxing and comfortable.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2026/01/11 |
| Activity Date: | 2025/12/16 |
Reviewed by: Tulsa Gator
I strongly suggest this tour on your disembarking day on Pride of America. Our flight not until 10:00 pm so we wanted something to do during the day and this was perfect. We got to spend three hours at Pearl Harbor then had a tour of the city. Our guide was amazing and very knowledgeable. He then dropped us off at the airport with plenty of time before our flight. It was a perfect last day tour!!
Book this tour early
| Rating: | |
|---|---|
| Packages: | Pearl Harbor & Honolulu City Tour for Pride of America Cruise Line Passengers |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/03 |
| Activity Date: | 2025/12/13 |
Reviewed by: ななみ
It took about 40 minutes until departure. The kids were getting tired of waiting, constantly asking, "Are we there yet? Are we there yet?" I wish it could have been smoother.
出発まで40分くらいかかりました。子供も待ちつかれて、まだ?まだ?とずっと言っていたくらいです。もっとスムーズにしてほしい。
During the busy season, there may be a possibility of waiting.
繁忙期シーズンは待たされる可能性があります。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Weather: | Cloudy |
| Posted on: | 2025/12/29 |
| Activity Date: | 2025/12/27 |
Reviewed by: Kara
The schedule was efficient without ever feeling rushed.
| Rating: | |
|---|---|
| Packages: | [7:30 AM] Early-Morning Package from Waikiki |
| Attended as: | Families |
| Posted on: | 2025/12/28 |
| Activity Date: | 2025/09/01 |
Reviewed by: Kara
Transportation from Waikiki was smooth and stress-free. Then having reserved USS Arizona Memorial tickets was a huge advantage and allowed us to avoid long lines and make the most of our time at Pearl Harbor!
| Rating: | |
|---|---|
| Packages: | [7:30 AM] Early-Morning Package from Waikiki |
| Attended as: | Families |
| Posted on: | 2025/12/28 |
| Activity Date: | 2025/08/29 |
Reviewed by: ベリー
I usually use a shared shuttle, but it was fully booked, so I decided to try this service for the first time. It was smooth and very comfortable. The driver had a great vibe, which made for a wonderful start to my trip to Hawaii.
いつも利用している乗り合いシャトルが満席だったので、初めてこちらを利用してみました。すると、スムーズだしとても快適でした。運転手さんも良い雰囲気でしたので、良いハワイ旅行のスタートが切れました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2025/12/26 |
| Activity Date: | 2025/01/28 |
Reviewed by: しげまる
It was a domestic move, and overall it was on time. The only concern I have is regarding the content in the email I received, which mentioned a kiosk before the baggage claim, but there isn't one in reality. I searched everywhere and couldn't find it, and when I called, it was confirmed that there is no kiosk. Please provide an update, as this is confusing.
国内移動でしたが、概ね時間通りでした。
唯一気になるのは、頂いたメールに書かれている内容で、バゲッジクレーム前にあるキオスクとありますが、実際にはありません。
私も探しまくり見つからなくて電話したら、キオスクはないことが判明しました。混乱するので、更新をお願いします。
If there is a kiosk mentioned for the pickup meeting point, it is recommended to confirm the correct location in advance.
送迎の待合せにキオスクの記載がある場合、正しい場所の事前確認をお薦めします。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Cloudy |
| Posted on: | 2025/12/26 |
| Activity Date: | 2025/12/24 |
Reviewed by: くれぃじゅ
I waited 30 minutes for the bus from the airport to the hotel. That was still okay, but despite the fact that the Ramada Plaza Hotel is relatively close to the airport and near Ala Moana Center, the bus took a long detour, dropping off everyone else before stopping at the hotel. It should have taken less than 30 minutes if it went straight, but it took 1 hour and 20 minutes, which made me really angry.
The return trip from the hotel to the airport was just as bad. I waited and waited, and when I called, they said it would arrive in about 20 minutes, but it ended up being about 50 minutes late in total. The meeting point was supposed to be the "hotel front rotary," but they only came to the road in front of the hotel and apparently left without even looking for me. If I hadn't called, they probably would have never come. I will never use this service again.
空港→ホテルはバスを30分待った。それはまだいいけど、ラマダプラザホテルというアラモアナセンターに近い、比較的空港に近いホテルにも関わらず、大回りしまくってほかの人を全部降ろしてからホテルに立ち寄った。まっすぐいけば30分かからないはずだが、1時間20分かかってマジ切れそうでした。
ホテル→空港も待てど暮らせど来ず、電話したら20分ほどで来たが、トータル50分ほど遅れた。「ホテル前ロータリー」が待ち合わせ場所だったのに、ホテル前の道路にしか来ず、しかも全く探さずそのまま行ってしまったらしい。電話しなかったら永遠に来なかったようだ。二度と使わないです。
It's better not to use it.
使わないほうがいいです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Weather: | Rainy |
| Posted on: | 2025/12/24 |
| Activity Date: | 2025/12/20 |
Reviewed by: よう
When I arrived at the designated location, I had to wait a long time for the next car after the first one left. Even though it was a Wyndham resort, I was dropped off at Hokulani. On the way back, I had to wait at Hokulani again in a place with no seating, and when the time came, the car that came to pick me up had actually arrived early. If they had come to the specified location to check, I think I wouldn't have had to worry.
案内された場所に行った時に車が出てからなかなか次の車が来ずかなりまたされた。またウインダム リゾートなのにホクラニで降ろされた。かえりはまたホクラニまで行き座るところもない場所もないなかでまち、時間になり車からむかえにきたがその車は時間前に着いていたので指定の場所に来て確認してくれたら心配しないですんだと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2025/12/21 |
| Activity Date: | 2025/11/29 |
Reviewed by: Ankita
My friends and I had a great time during this luau! There were a lot of activities to learn traditional manners of cooking, delicious food to eat, and an outstanding show with dance from all the Polynesian islands. I would truly recommend this experience to everyone! Everyone that worked there was very personable as well. Unfortunately, we didn't have time to actually explore the valley but I heard great things about that. I would definitely leave time before to go to the waterfall.
| Rating: | |
|---|---|
| Packages: | [5:00 PM Show] Silver Package: Standard Seating + One Drink |
| Attended as: | Friends |
| Weather: | Cloudy |
| Posted on: | 2025/12/18 |
| Activity Date: | 2025/12/15 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Ask for more of Pearl Harbor and less Honolulu.