Reviewed by: Machi-JAPAN
I boarded the ship with excitement. Once we set sail, it was the beginning of a fun time.
The beautiful sea! Fun shows! The buffet was delicious, too. There were fruits, making for a lively dinner.
I chose Friday to see the fireworks, but they were canceled due to strong winds.
I hope to board again next time and enjoy the fireworks as well.
ドキドキしながら乗船しました。出航すると楽しい時間の始まりです。
きれいな海! 楽しいショー! ブッフェも美味しいです。フルーツもあって賑やかな夕食でした。
花火も見たくて金曜日を選びましたが強風のため花火は中止でした。
また今度乗船して花火も楽しみたいと思います。
船内は空調が強めです。上着はあった方が良いと思います。
出航後早めに最上階へ行くと、まだ人が少なくアメリカフラッグなど撮影ポイントを自由にできます!
Thank you very much for joining our Star of Honolulu dinner cruise. We are very pleased to hear that you enjoyed the buffet and show at Pacific Star. We hope you will join us again to see the fireworks at Hilton on Friday. All of our staff look forward to welcoming you back.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。パシフィックスターでのブッフェ&ショーもお楽しみ頂けました様で大変嬉しく思います。次回は是非金曜日のヒルトンの花火を見て頂ければと思います。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/11/18 |
| Activity Date: | 2024/11/15 |
Reviewed by: あゆ
I boarded three times before the COVID-19 pandemic. The atmosphere was nice, and there were staff members who could speak Japanese. I was really looking forward to this trip to Hawaii after a long time, but the staff prioritized foreign guests and were not friendly towards Japanese guests. The drinks I ordered took over 30 minutes to arrive, and they didn't even ask if I wanted a refill on the bread. The only saving grace was the beautiful fireworks from Hilton. Overall, I'm just disappointed.
コロナ禍前に3回乗船しました。
雰囲気も良く、日本語も出来るスタッフもいました。今回久しぶりのハワイでとっても楽しみにしてましたが、スタッフは外人のゲストファーストで、日本人には愛想無し。頼んだドリンクは30分以上来ない。パンのおかわりさえ聞かない。唯一ヒルトンの花火が綺麗だった事が救い。
とにかく残念の一言
Thank you very much for joining our Star of Honolulu dinner cruise. We sincerely apologize for the delay in serving your drinks. We also appreciate your previous three visits. We regret that this experience was very disappointing. We will be in contact with the general manager to provide guidance to all staff for strengthening our customer service in the future.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。ドリンクがすぐに届かず、お飲み物をお出しするのに 大変時間が掛かったことをお詫びいたします。以前にも3回乗船していただき誠にありがとうございました。今回の体験が非常に残念な結果となったことをお詫び致します。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をすべてのスタッフにしていく予定です。
| Rating: | |
|---|---|
| Packages: | 【木・金・土曜限定】豪華5スター(プライムテンダーロイン付き5コース) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/11/18 |
| Activity Date: | 2024/10/25 |
Reviewed by: ゆうか
The buffet cuisine was average. It's better not to take too much. The ship was large, so there was little rocking, and I enjoyed the cruising.
バイキング料理は普通でした あまり取りすぎないほうが良いです 船は大きいので揺れも少なくクルージングを楽しめました
Thank you very much for joining our cruise. We are very pleased to hear that you were able to relax and enjoy your time with us. It was great that you could also enjoy the fireworks at the Hilton on Friday. We hope to see you again soon. All of our staff are looking forward to welcoming you back.
この度は私共のクルーズにお越し頂き誠に有難うございました。私共のクルーズでリラックスしたお時間をお過ごし頂けました様で大変嬉しく思います。金曜日のヒルトンの花火も楽しめて良かったですね。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/11/15 |
| Activity Date: | 2024/11/08 |
Reviewed by: Kai
Overall is very good. The lobster is very tasty, the steak is great, the view to the fire work is amazing, the crews are super friendly, the dance performance is fantastic. We enjoyed the dance at the end with a lot of laughs & funs together. Highly recommended.
| Rating: | |
|---|---|
| Packages: | Deluxe Package with Celebration Plan (Private Table & Souvenir Photo) |
| Attended as: | Families |
| Posted on: | 2024/11/10 |
| Activity Date: | 2024/11/08 |
Reviewed by: ケビン
I used the service on Friday night.
I was impressed that I could watch fireworks from the top deck of the boat after having dinner.
There was entertainment throughout dinner, which made it enjoyable.
金曜日の夜に利用しました。
ディナーを頂いた後に船の最上階から花火を見れた点が印象に残りました。
ディナー中は終始エンターテイメントがあり楽しめます。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the fireworks from the ship on Friday. We hope to see you again soon. All of our staff are looking forward to welcoming you back.
この度は私共のクルーズにお越し頂き誠に有難うございました。金曜日の花火を船上よりお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2024/11/09 |
| Activity Date: | 2024/10/18 |
Reviewed by: KT
Everything was GREAT! Everything was right on schedule. Great host, such a smooth ride. Our captain gave great tips and the bartender kept the drinks coming. It's a great ride to get a whole view of wakiki Beach
| Rating: | |
|---|---|
| Packages: | Sunset Cocktail Sail |
| Attended as: | Couples |
| Posted on: | 2024/11/09 |
| Activity Date: | 2024/10/17 |
Reviewed by: あなごさん
I participated in early November. Since I made a last-minute reservation, I didn't check the reviews or precautions much and joined without sunglasses, but you should definitely bring them! The sun was strong for about an hour from the meeting time, and I got really sunburned, so sunscreen is a must. I took motion sickness medication, so I didn't get seasick, but the boat was quite rocky at times. We got splashed with water in the areas with big waves, but it was exciting and fun. The drinks were unlimited with a cup exchange, and at the end, we even received mini raffles. In our group, there was only one other Japanese couple, and there were more people from Europe and the United States than from Asia. Everyone was friendly, and we were able to take photos together. The strong wind made my hair a mess. It felt a bit pricey due to the weak yen, but the sunset was beautiful, and I'm glad I participated!
11月上旬に参加しました。直前にドタバタ予約したため口コミや注意事項をあまり確認せずグラサンなしで参加しましたが、絶対持っていってください笑
集合時間〜1時間ぐらいは日差しが強く、日焼けが凄かったので、日焼け止めも必須です。酔い止めは飲んでいたので船酔いはありませんでしたが、途中は揺れが大きかったです。波が大きいところでは水に濡れたりもしましたが、盛り上がって楽しかったです。ドリンクもコップ交換で飲み放題で、最後にミニのラッフルズなどもいただきました。私たちが乗った回は日本の方が他に1組しかおらず、アジア圏よりも欧米の方が多かったです。みなさんフレンドリーで写真を取り合ったりできました。強風で髪の毛はボッサボサになります。円安すぎてお高めに感じましたが、サンセットもキレイで参加して良かったです!
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Couples |
| Posted on: | 2024/11/09 |
| Activity Date: | 2024/11/03 |
Reviewed by: みっちゃん
First, it took too long for the service to bring the Mai Tai after we were seated... We missed the toast (crying).
We were guided to the buffet by table.
The food was neither particularly good nor bad. The sauce for the main roast beef didn't cling well to the meat. I wish there had been more variety in the desserts. I feel like the food was better when I attended before COVID. That said, I did go back for more roast beef (laughs). I think it would have been nice if they had labeled the dishes. Anyway, it was fully booked.
まず席に着いてから、サービスの乾杯マイ・タイがくるまて時間がかかり過ぎ…乾杯には、間に合わず(泣)
ビュッフェは、テーブルごとに誘導されるました。
料理内容は、可もなく不可もなくです。メインのローストビーフのソースが、上手くお肉に絡まずでした。スイーツは、もっと種類があれば良かったかなぁ。コロナ前に参加したときは、もう少し料理の内容が良かったような気がします。そうは言っても、ローストビーフ、おかわりしましたけど(笑)料理名がわかるようにしてくれたら、良かったと思います。とにかく、満席でした。
Thank you very much for joining our cruise again. We apologize for the delay in serving your Mai Tai drinks. We will be in contact with the general manager to provide guidance to all staff for strengthening our customer service in the future.
この度は私共のクルーズに再度お越し頂き誠に有難うございました。マイタイのドリンクがすぐに届かず、お飲み物をお出しするのに 大変時間が掛かったことをお詫びいたします。総支配人と連絡を取り今後のカスタマーサービス強化のための指導をすべてのスタッフにしていく予定です。
| Rating: | |
|---|---|
| Packages: | 【12月末まで割引中!】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2024/11/09 |
| Activity Date: | 2024/10/20 |
Reviewed by: Victoria Feese
This was our first time taking a booze cruise and not sure what to expect. Bring your enthusiasm, let your hair down, and you will truly enjoy this experience. The staff was so friendly and fun, the drinks flowed, and we were dancing most of the time. The rest of the time spent was taking the most amazing photos against a spectacular sunset! Every one of my group of 12 had the best time and wanted to do this again every night of our stay!
Thank you to the KeKai Catamaran crew for this experience.
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2024/11/08 |
| Activity Date: | 2024/10/26 |
Reviewed by: のぶちん
The atmosphere was nice, and I enjoyed the scenery and the show, but the food was a bit disappointing (the roast beef was too tough and the meat was dry). I was also a bit seasick because the ship rocked more than I expected, which was unfortunate.
雰囲気が良く景色やショーは楽しめましたが、食事は少々期待ハズレでした(ローストビーフが硬すぎて、肉がパサついていました。。)思っていたよりも船が揺れた為、少し船酔いしてしまったのが残念でした。
Thank you very much for joining our cruise. We are sorry to hear that the food did not suit your taste, but we are very pleased that you enjoyed the views from the ship. We hope you will visit us again. All of our staff are looking forward to welcoming you back.
この度は私共のクルーズにお越し頂き誠に有難うございました。お食事がお口に合わなかったことが残念ですが、船上からの景色をお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【12月末まで割引中!】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2024/11/08 |
| Activity Date: | 2024/11/05 |
Reviewed by: アイ
The window-side seat on the top floor had a great view and the food was delicious. However, the size of the steak was clearly smaller than those at the surrounding tables, which was disappointing. Additionally, they did not bring water to us or other Japanese guests.
I felt a bit sad about various things, but the evening and night views were wonderful, and we could see the fireworks well, so I think it was still a good experience. I believe those who participate can enjoy it if they have a relaxed mindset.
窓際席、一番上の階で景色も良くお料理も美味しかったです。しかし、ステーキの大きさが周りのテーブルより明らかに小さく、残念な気持ちになりました。また、私たちや他の日本人にはお水を持ってきてくれませんでした。
色々悲しい気持ちでしたが、夕景、夜景は素晴らしく花火も良く観れたので良かったのかなとは思います。
参加される方は心にゆとりがあれば楽しめるとは思います。
Thank you very much for joining our cruise. We sincerely apologize for the unfortunate outcome regarding customer service. However, we are very pleased to hear that you enjoyed the meals and the fireworks on Friday from the ship. Thank you for your feedback; we will take this opportunity to continually strive for improvement.
この度は私共のクルーズにお越し頂き誠に有難うございました。カスタマーサービスの件で残念な結果になったことをお詫び致します。ただ、お食事と金曜日の花火を船上よりお楽しみ頂けました様で大変嬉しく思います。今回のお声を有難うございます、これを機会に常に改善できるよう心がけていきたいと思っております
| Rating: | |
|---|---|
| Packages: | 【木・金・土曜限定】豪華5スター(プライムテンダーロイン付き5コース) |
| Attended as: | Couples |
| Posted on: | 2024/11/06 |
| Activity Date: | 2024/10/25 |
Reviewed by: nmtk
I came back and had a Mai Tai at home, but I miss the Mai Tai from that boat. Last time, the sea was rough and I couldn't ride, but I'm very satisfied this time.
帰ってきて、家でマイタイ呑みましたが、あの船のマイタイが恋しくてmissingです
前回、海が荒れて乗れなかったのですが大満足です。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Families |
| Posted on: | 2024/11/05 |
| Activity Date: | 2024/10/04 |
Reviewed by: なっちゃん
You can enjoy a wonderful sunset cruise while admiring Diamond Head on a uniquely shaped boat that is hard to find in Japan. We start with a toast as Mai Tai cocktails flow from the tap! (If you don't drink, you can choose something else.) Other alcoholic beverages are also all-you-can-drink, allowing you to spend a pleasant time feeling the breeze in an open space.
The boarding area is near a power spot called Kavehevehe, so be sure to check it out before or after your cruise. It will cleanse both your mind and body!
The meeting point is just a short walk through the Sheraton Hotel, making it especially recommended if you're staying at a hotel near the Sheraton!
なかなか日本ではお目にかからない形の船に乗り、ダイアモンドヘッドを眺めながら素敵なサンセットクルーズができます。
マイタイカクテルが蛇口から出るスタイルで最初に乾杯します!(飲めない方は別の選べます)
ほかのアルコールも飲み放題で、開放的な空間で風を感じながら気持ちの良いひと時を過ごせます。
乗り場はカヴェヘヴェヘというパワースポットが近くなので、前後でぜひ行ってみてください。心身ともに浄化されます!
シェラトンホテルの中を突っ切っていけばすぐの待ち合わせ場所で、シェラトン近辺のホテル宿泊なら特にお勧めします!
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Families |
| Posted on: | 2024/11/05 |
| Activity Date: | 2024/10/09 |
Reviewed by: 家族旅行
I requested a private seat or a window-side seat. The seat was at the very back, right next to the aisle, and close to the restroom, with people constantly passing by, making it impossible to enjoy my meal in peace. Furthermore, the window was partially blocked by stairs and a wall, so there was hardly any sense of privacy or a window-side experience. I was very disappointed, especially since I paid an additional fee to participate. If it had been that seat without the extra cost, I could have accepted it as just bad luck, but given that I paid extra for such a terrible seat, I cannot recommend it... It was very disappointing as it was the last meal of my trip.
プライベート席or窓際指定で申し込みました。席は1番後方で、通路の真横、お手洗いも近く常に人がいききしており全く落ち着いて食事ができませんでした。さらに窓も階段と壁で半分ほど遮られてしまい、プライベート感も窓際感もほとんどなかったです。追加費用を支払って参加していただけに大変がっかりしました。追加費用なしでたまたまその席ならば運で致し方ないと思えますが、追加費用を支払ったうえで酷い席でしたので、お勧めできません…。旅の最後の食事でしたので大変残念でした。
Thank you very much for joining our cruise. We sincerely apologize for the disappointing outcome of your experience. We appreciate your feedback and will use this opportunity to continuously strive for improvement.
この度は私共のクルーズにお越し頂き誠に有難うございました。今回の体験で残念な結果になった事をお詫びいたします。今回のお声を有難うございます、これを機会に常に改善できるよう心がけていきたいと思っております。
| Rating: | |
|---|---|
| Packages: | 窓際席またはプライベート席確約!3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2024/11/04 |
| Activity Date: | 2024/11/01 |
Reviewed by: Kevin Park
The sunset cruise was absolutely gorgeous and worth of your time. It was our anniversary with my wife and had a wonderful evening with the awesome Hula show and with the friendly crew members on board. Customer service was excellent and we will be coming back shortly. Food was of course great too and my favorite part was the BBQ chicken with the MaiTai cocktail!
| Rating: | |
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| Packages: | Casual Star Dinner: 3-Course Crab Leg, Steak & BBQ Chicken & One MaiTai Cocktail |
| Attended as: | Couples |
| Posted on: | 2024/11/04 |
| Activity Date: | 2021/11/25 |
Reviewed by: Ut
From the photos, the cheaper options have a beer garden-like atmosphere. I chose the most expensive one. There were many people celebrating honeymoons or anniversaries, creating a calm yet lively ambiance with live piano and saxophone music.
写真みる限り安いやつは
ビアガーデン的な雰囲気で
1番高いのにしました
ハネムーンかお金持ち
結婚記念日などの人が多く
落ち着いた盛り上がり
ピアノに生歌、サックスなど。
Thank you very much for visiting our Nova Five Star Cruise. We are very pleased to hear that you were able to relax and enjoy your time on our cruise. We hope to see you again soon. All of our staff are looking forward to your next visit.
この度は私共のノバファイブスタークルーズにお越し頂き誠に有難うございました。私共のクルーズでリラックスしたお時間をお過ごし頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 【木・金・土曜限定】豪華5スター(プライムテンダーロイン付き5コース) |
| Attended as: | Couples |
| Posted on: | 2024/11/03 |
| Activity Date: | 2024/11/02 |
Reviewed by: マキちゃん
The weather was nice, we enjoyed delicious food on the boat, watched Polynesian and Hawaiian dances, and had a great time. My one-year-old grandchild was with us, and I appreciate all the consideration you showed. It became a wonderful memory for our family trip.
天気もよく、船の上で美味しいものを食べて、ポリネシアンダンスやハワイアンダンスを観て、楽しく過ごしました。
1歳の孫が一緒でしたが、色々気を遣っていただき、ありがとうございました。
家族旅行の良い思い出になりました。
Thank you very much for joining our Star of Honolulu dinner cruise. We are delighted to hear that you enjoyed the meal and entertainment on the Three Star. It is an honor for all of our staff to have been able to help create wonderful memories in Hawaii with your one-year-old grandchild. We look forward to welcoming you back again.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。スリースターでのお食事そして、エンターテインメントもお楽しみ頂けました様で大変嬉しく思います。1歳のお孫様と共にハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
| Rating: | |
|---|---|
| Packages: | 窓際席またはプライベート席確約!3スター(ロブスター&ステーキ) |
| Attended as: | Families |
| Posted on: | 2024/11/03 |
| Activity Date: | 2024/10/12 |
Reviewed by: ako
The wind, the sunset, and Mai Tai!! Enjoying champagne while gazing at the streets of Honolulu, the rainbow, and the setting sun was just the best. It was an extraordinary experience. I definitely want to participate again next time! ^_^
風と夕日とマイタイ‼️ホノルルの街並み、虹、沈む夕日を眺めながらのシャンパン、もう最高でした。非日常の世界でした。次回も是非参加したいです^_^
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Friends |
| Posted on: | 2024/11/03 |
| Activity Date: | 2024/10/30 |
Reviewed by: すず
We utilized the service with my elderly grandparents and two young children, making it a three-generation experience. The staff were very kind, and I was impressed by their consideration for my grandfather in a wheelchair and their interaction with the children. The cruise ship was large and spacious, and the views were exceptionally beautiful. We chose a plan that included photos, and the pictures turned out to be surprisingly beautiful, capturing everyone well, so I was glad we opted for the photo package. Since we booked it for our last night, it was a wonderful experience to reflect on our trip to Hawaii while enjoying the night view of Waikiki.
高齢祖父母と幼児2人の3世代で利用しました。
スタッフの皆様がとても優しく、車椅子の祖父への気遣いや子どもへの対応に感動致しました。
クルーズ船は大きくて広く、景色も抜群に綺麗でした。
写真付きのプランにしましたが、この写真が思いの外綺麗でみんなよく写っていて写真付きプランにして良かったと思いました。
最後の夜に予約したので、ワイキキの夜景を見ながらハワイ旅行を振り返る素敵な体験が出来ました。
Thank you very much for joining our Star of Honolulu dinner cruise. We are delighted to hear that you enjoyed the views from the Three Star. It is an honor for all of our staff to have been able to help you create wonderful memories in Hawaii. We look forward to welcoming you again.
この度は私共のスターオブホノルル号デイナークルーズにお越し頂き誠に有難うございました。スリースターでの船上からの眺めもお楽しみ頂けました様で大変嬉しく思います。ハワイでの素敵な思い出作りのお手伝いができたことをスタッフ一同光栄に思っております。またのお越しをスタッフ一同お待ち申し上げております。
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| Packages: | 窓際席またはプライベート席確約!3スター(ロブスター&ステーキ) |
| Attended as: | Families with Young Children |
| Posted on: | 2024/11/02 |
| Activity Date: | 2024/10/10 |
Reviewed by: 広島のパパさん
I saw it in a travel magazine and decided to include it in our schedule. The weather was a bit bad on the day we went, but when I suddenly looked at Diamond Head, there was a rainbow over it. The sway of the yacht as we moved over the waves, everyone swaying to the music and enjoying drinks, the excitement with people from various countries, and the sunset sinking into the sea was absolutely beautiful. The night view on the way back was fantastic, and it was truly a fun two hours. Thank you to the staff of Nahoku for creating such a wonderful time.
旅行雑誌で見かけて、スケジュールに入れて見ました、私達が行った日は少し天気が悪かったのですが、ふとダイヤモンドヘッドを見るとレインボーがかかってました。波の上を進む時のヨットの揺れ、音楽に乗ってみな身体を揺らしお酒を楽しみ、様々な国の人との盛り上がり、また海に沈む夕陽は最高にビューティフルでした。帰る時は夜景が最高で本当に楽しい2時間でした。盛り上げて下さったナホクのスタッフの方本当に素晴らしい時間をありがとうございました。
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| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2024/11/02 |
| Activity Date: | 2024/10/28 |
Reviewed by: Thaddeus Long
From the crew staff to the crowd and the music the vibe was perfect!!!! I definitely had a great time!!! And the captain definitely gave us more than three drinks for sure!
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| Attended as: | Couples |
| Posted on: | 2024/11/01 |
| Activity Date: | 2024/10/30 |
Reviewed by: おじさん
I made a reservation for this day thinking it would be great to see the Hilton fireworks. Before boarding, we were welcomed with a show.
Once we boarded and were shown to our seats... I had the impression that in Japan, it's common for two people to sit facing each other, but we were seated side by side instead. I thought it was a considerate arrangement to make conversation easier, but it felt a bit awkward. In front of us were a child and their father seated in the same manner. Next to us was a Japanese couple seated facing each other... I was a bit confused about the seating arrangement.
Before I knew it, we set sail!! The sun gradually began to set.
The food was served in order after we departed. Honestly, there was quite a wait. We had salad, rice, yakisoba, sautéed swordfish, miso grilled chicken, and the main dish, roast beef. The taste was decent. Personally, I found the roast beef a bit too rare for my liking...
While the food was just okay, I really felt the hospitality from the dancers and staff. The show was a lot of fun, and the staff also showcased their dancing skills!! It was a bit strange, but it really got everyone excited!!
Finally, we returned to port after watching the Hilton fireworks. There were various ups and downs, but in the end, it was a very enjoyable time!!
どうせならヒルトンの花火をと思いこの日に予約しました。
乗船前には歓迎のショーでお出迎えしてくださいました。
いざ乗船し席に案内されると・・・・
通常日本では2名だと、向かい合わせが一般的と認識してましたが、隣合わせに・・・会話しやすいようにとの気遣いと思うようにしましたが、違和感はありました。そして前にはお子さんとお父さんが同じように隣り合わせに。
そしてまた隣は日本人のカップルが向かい合わせに・・・なんだかどういう席の割り振りやら・・・
そうこうしている間に出航!!
徐々に日が沈み。サンセット!
料理は、出航してから順番に案内されます。正直、結構待ちます。
サラダ、ライス、焼きそば、カジキマグロのソテー、みそ焼きチキン、そしてメイン(?)のローストビーフ。
味は、そこそこおいしかったです。ローストビーフは自分的には少し生っぽくて・・・ダメでした。
ま、料理はそんな感じでしたが、ダンサーやスタッフの皆さんのおもてなしはすごく感じました。
とても楽しいショー、そしてスタッフも負けずとダンスを披露!!これがなんだか微妙なんですが、とても盛り上がりました!!
そしてヒルトンの花火をみて帰港。
いろいろありましたが、終わってみたらとても楽しいひと時でした!!
Thank you very much for joining our cruise. We are delighted to hear that you enjoyed the beautiful sunset in Hawaii, as well as the night view of Waikiki and the fireworks at Hilton. We hope to see you again soon. All of our staff are looking forward to your visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。ハワイの素敵なサンセットそして、ワイキキの夜景とヒルトンの花火もお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
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| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Friends |
| Posted on: | 2024/10/31 |
| Activity Date: | 2024/10/25 |
Reviewed by: AN
About an hour before the gathering, I checked the boat's location, and when I arrived 30 minutes prior, I panicked because the boat was missing. The voucher mentioned that there might not be a boat even at the check-in time, but it also stated that due to sea conditions, the departure could be from a completely different beach. It said they would contact us individually, but since there was no international phone number, I was worried that I might have been left behind. In the end, the boat did not arrive until the departure time, and there was no shade on the beach under the blazing sun, with no restrooms nearby, so arriving too early is something to be cautious about.
However, once on board, I found a bar where you could drink freely, and later it turned into a lively club atmosphere with upbeat music (the passengers on passing boats seemed a bit taken aback), which really made me feel like I was experiencing something international! I would like to use this service again if I have the chance. Shoes are stored away, and it's barefoot on the boat. It gets quite wet, so wearing a swimsuit with a rash guard was definitely the right choice!
集合の1時間ほど前に船の位置を下見して、30分前に行ったら船がなく焦りました。
バウチャーにはチェックインの時間になっても船がないことがあるとは書いてありましたが、海況で全く違うビーチ発になることもあるとも書いてあり、個別連絡するとは書いてあるもの、海外用の電話番号もなかったためまさか置いてかれたのか?と気が気ではありませんでした。。
結局出港の時間まで船は来ず、炎天下のビーチで日陰はなく、近くにはトイレもないので、早く着きすぎるのも要注意です。
ただ、乗ってみたら気軽に飲み放題できるバーと後半はノリノリBGMのクラブ状態(すれ違った船の乗客は若干引くほど)でまさに海外を味わえた気がしますw
また機会があったらこちらを利用したいな、とは思いました。
靴は仕舞われ船上は裸足。結構濡れるので水着にラッシュで正解でした!
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| Attended as: | Couples |
| Posted on: | 2024/10/30 |
Reviewed by: Eric T.
Celebrating my wife's birthday on the Star of Honolulu! It was organized from the time we were picked up at our hotel by bus to being seated at our reserved table. The ship is divided by what package you purchase (excellent idea). We got a chance to watch fireworks from the Hilton Hawaiian Hotel beach. But was wonderful was the breezes off the ocean in addition to the wonderful sunset while you have your meal. Your meal is brought to your table by the fantastic wait staff. Live music is performed while dining. Later, there is a hula/chaka show. Before you know it, the night is over. My wife received a special birthday cake that was light as a feather and delicious. We ended our stay in Oahu with this dinner cruise. Best time spent. Would do it again just for the sunsets.
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| Packages: | Casual Star Dinner: 3-Course Crab Leg, Steak & BBQ Chicken & One MaiTai Cocktail |
| Attended as: | Couples |
| Posted on: | 2024/10/28 |
| Activity Date: | 2024/10/25 |
Reviewed by: @@
Buffet: Simply put, it’s not good. They advertise roast beef, but it’s just tough. I was astonished that they would serve this quality of food for this price. I think it’s better to buy prepared food at ABC Store.
Staff: I believe it’s just a lack of training, but the quality of guidance and service is not good. The waiter was unfriendly, and after disembarking, there was no greeting or farewell atmosphere; it felt like they were just rushing us off the ship and onto the bus.
Show: They are desperately trying to hype things up. Despite that, the singing isn’t good; it felt like they were just trying to create an atmosphere of excitement by getting everyone to dance. At the end, they called out someone celebrating a birthday, but the surrounding atmosphere was filled with a sense of “???” which made it quite awkward.
Tour Company: They are just replying with template responses to experience posts, so I don’t think there will be any dramatic improvements in the future. They write things like “to strengthen customer service,” but I doubt it will get better.
Sunset: It looks great for photos from the ship. I think it’s better to take proper shots with a DSLR or something similar.
Fireworks: It’s nice that you can see them from the ship. Since people start reserving spots fairly early, it’s better to secure a place for the fireworks rather than watching the meal or show.
Overall: If you’re going to spend this much, I think it’s better to choose another restaurant or upgrade your hotel. Unless you absolutely want to see the fireworks from the ship, I don’t think it’s worth participating, especially on a trip to Hawaii.
ビュッフェ:シンプルに美味しくないです。ローストビーフを謳っていますが、とにかく硬い。この金額を出してこのクオリティの料理を出されるのかと呆れるレベルです。普通にABCストアでお惣菜を買った方がマジだと思います。
スタッフ:練度不足なだけとは思いますが案内やサービスの質は良くないです。ウェイターは無愛想、下船後は挨拶もお見送の雰囲気もなくとにかく船から降ろさせてバスに乗せる作業をしている感じでした。
ショー:とにかく盛り上げようと必死。その割に歌は上手くない、とにかく踊らせて盛り上げてる感を何とか作り出したいという感じでした。最後にお誕生日の方が呼ばれていましたが、周りの雰囲気としては「???」という空気感で何とも言えない微妙感満載でした。
ツアー会社:体験談の投稿に関して定型文で返信してるだけなので今後劇的に改善されることは無いと思います。「カスタマーサービス強化のための〜」とか書いてありますが、まあ良くなることは無いでしょう。
サンセット:船上から見るので写真映えはします。一眼レフなどでしっかり撮影した方が良いと思います。
花火:船上から見られるのでそこは良いと思います。ある程度早い時間から場所取りが始まるので食事やショーを観るくらいなら花火を観るための場所取りをして待機しておくくらいの方が良いと思います。
総評:この値段を出すくらいなら他のレストランを選ぶことや宿泊ホテルのグレードを上げる方が良いと思います。絶対に船上からの花火を観たいという人以外はせっかくのハワイ旅行ですので参加するべきでは無いと思います。
Thank you very much for joining our cruise. We sincerely apologize that the meals did not meet your expectations and that we fell short in the quality of customer service. We are very pleased to hear that you enjoyed the sunset and fireworks. Thank you for your feedback; we will take this opportunity to strive for continuous improvement.
この度は私共のクルーズにお越し頂き誠に有難うございました。お食事がお口に合わなかったこと, そしてカスタマーサービスの質をご期待に添えず、申し訳ありませんでした。サンセットと花火のほうはお楽しみいただいた様子で大変嬉しく存じます。今回のお声を有難うございます、これを機会に常に改善できるよう心がけていきたいと思っております。
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| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2024/10/27 |
| Activity Date: | 2024/10/25 |
Reviewed by: lloyd@tacklentravel
I capped off our 20th wedding anniversary with this Sunset Cruise. My wife and I were tremendously pleased with everything from start to finish. From the greetings to fireworks everything was on point. The food was delicious and the wait staff was impeccable. The live jazz music was great. I recommend you get the luxury experience with all the options. We enjoyed the 5 star treatment. It was classy and sophisticated. This will be a very memorable experience.
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| Packages: | Signature Nova Five Star Sunset Dinner & Jazz Cruise with Friday Fireworks |
| Attended as: | Couples |
| Posted on: | 2024/10/26 |
| Activity Date: | 2024/10/04 |
Reviewed by: 二郎
The staff's service was very good! The food was a bit off for Japanese people, and the only thing I liked was the fruit; the rest didn't suit my taste!
The fireworks were farther away than I expected, and I thought it would be nice to see them from the beach! I wouldn't recommend making a reservation if there were no fireworks!
スタッフさんの対応はとても良かったです!
ご飯が日本人の人には微妙で良かったのがフルーツぐらいであとは合いませんでした!
花火も思ったより遠くてビーチからでもいいなと思いました!
花火がなかったら予約オススメしません!
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the dining experience on the Pacific Star and the night view from the ship, despite the disappointment with the Hilton fireworks. We hope to see you again on a different course next time. All of our staff look forward to welcoming you.
この度は私共のクルーズにお越し頂き誠に有難うございました。パシフィックスターでのお食事そして、ヒルトンの花火が残念ですが、クルーズと船上からの夜景はお楽しみ頂けました様で大変嬉しく思います。次回は是非違うコースでお越し下さい。スタッフ一同お待ち申し上げております。
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| Packages: | パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Couples |
| Posted on: | 2024/10/26 |
| Activity Date: | 2024/10/25 |
Reviewed by: ちょうしくるーにー
This was my second time attending, after participating before the pandemic. Previously, there was a dance at the end where all the participants joined in. That was fun in its own way, but this time, the final hula dance show was also great. I happened to have a seat right in front of the main stage, so I was able to enjoy the best show up close.
以前はコロナ前の参加。今回が2回目です。以前は最後に参加者一体となったダンスがありました。これはこれで楽しかったのですが、今回の最後のフラダンスショーもよかったです。たまたまメインステージの真前の席でしたので、近くで最高のショーを楽しめました。
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed our cruise during your second trip to Hawaii. We hope to see you again. All of our staff are looking forward to your next visit.
この度は私共のクルーズにお越し頂き誠に有難うございました。ハワイ旅行今回で2回目として私共のクルーズをお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
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| Packages: | 【9月末まで割引中!】3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2024/10/26 |
| Activity Date: | 2024/09/30 |
Reviewed by: ふじ
I participated in a cruise for the first time.
It was sunny, and there were a lot of people on board, so I was sweating until we set sail.
Watching the sunset from the stern was the best memory.
I also got to see traditional Hawaiian dances, which made me very satisfied.
初めてクルージングに参加
日当たりがよく、船内にたくさんの人がいるため、出航までは汗をかいた
サンセットを船尾で見れ、最高の思い出になった
ハワイ独自の文化の踊りも見れ、大満足だった
Thank you very much for joining our cruise for the first time. We are very pleased to hear that you enjoyed the beautiful sunset in Hawaii and the views from the ship. We hope to see you again soon. All of our staff are looking forward to your next visit.
この度は私共のクルーズに初めてお越し頂き誠に有難うございました。ハワイの素敵なサンセットや船からの景色をお楽しみ頂けました様で大変嬉しく思います。是非またお越し下さい。スタッフ一同お待ち申し上げております。
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| Packages: | 窓際席またはプライベート席確約!3スター(ロブスター&ステーキ) |
| Attended as: | Couples |
| Posted on: | 2024/10/26 |
| Activity Date: | 2024/10/03 |
Reviewed by: めありー
The plan with transportation to the hotel was reassuring. We were able to see a beautiful sunset and took many great photos. The hula show was wonderful, and I was a bit surprised that the ladies serving drinks also participated in the show.
ホテルまでの送迎付きのプランで安心でした。
サンセットもきれいに見ることができ、たくさん良い写真が取れました。
フラのショーも素敵でしたが飲み物をサーブしてたお姉さんたちも
ショーに参加していてちょっとびっくりしました。
Thank you very much for joining our cruise. We are very pleased to hear that you were able to relax during your time with us. It was great that you could also enjoy a wonderful sunset. Please do come again. All of our staff are looking forward to welcoming you back.
この度は私共のクルーズにお越し頂き誠に有難うございました。私共のクルーズでリラックスしたお時間をお過ごし頂けました様で大変嬉しく思います。素敵なサンセットも見れて良かったですね 是非またお越し下さい。スタッフ一同お待ち申し上げております。
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| Packages: | 完売御礼【8/1~9/30までのVELTRA特別割引】パシフィックスター(食べ放題ビュッフェ) |
| Attended as: | Families |
| Posted on: | 2024/10/25 |
| Activity Date: | 2024/08/28 |
Tips and suggestions
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The air conditioning on the ship is quite strong. I think it's better to have a jacket. If you go to the top deck early after departure, there are still few people, and you can freely take photos at s