Reviewed by: Chiyo
I used the shuttle from the domestic flights. I got a bit lost at the shuttle pick-up point, but I was able to board safely. The driver was very accommodating and provided some guiding explanations along the way, all in English. It's affordable and the service is good, so I would like to use it again.
国内線からのシャトル利用。シャトルの乗り場で迷いましたが、無事に乗り込む事が出来ました。ドライバーの方の対応も良く、ホテルに着くまでの間ガイド的な説明を入れてくれたりしました。全て英語です。安いし対応も良いのでまた利用したいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2015/11/23 |
| Activity Date: | 2015/11/06 |
Reviewed by: Emilyn
This was my first solo trip, so I requested round-trip airport transfers. When I arrived at Honolulu Airport, I had trouble finding the meeting point, but the information staff kindly guided me to a nearby attendant in a yellow aloha shirt. After checking in my suitcase and waiting for a few minutes, I was able to enjoy the scenery on a spacious bus to Honolulu. The return trip to the airport was also smooth. Thank you very much.
今回ははじめて一人旅でしたので往復空港間の送迎をお願いしました。ホノルル空港に着いた時、集合場所がすぐにわからずインフォメーションの方にお聞きしたら、すぐ近く黄色いアロハシャツの係りの方まで案内していただきました。スーツケースを預けて待つこと数分。大型バスでゆったりとホノルルまでの景色を楽しみながら到着することができました。帰りもスムーズに空港まで送っていただきました。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2015/11/21 |
| Activity Date: | 2015/11/10 |
Reviewed by: かおりん
I used this service on my return from the Neighbor Islands. The staff welcomed me at the baggage claim area and helped with the luggage pickup, which was very attentive. The shuttle seemed to have come from the international terminal, and there were already four or five groups ahead of me. Since my hotel was the last stop, it took a little time to arrive, but that can't be helped. This service is very convenient for individual travelers without a rental car.
ネイバーアイランドの帰りに利用しました。
ターンテーブルのところで係りの方が出迎えてくれ、荷物のピックアップまで手伝ってくれ、至れり尽くせりでした。
シャトルは国際線からまわってきたらしく、すでに4、5組の方がいて、わたしのホテルが最後の場所だったので、到着まですこし時間がかかりましたが、こればかりは仕方ありません。
レンタカーなしの個人旅行にはありがたいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2015/11/20 |
| Activity Date: | 2015/11/11 |
Reviewed by: tomoko
They welcomed me at an easy-to-find location, which was very reassuring. I definitely want to use this service again next time if I have the opportunity.
着いたら分かりやすい所で迎えてくれて何の不安もなく
助かりました。
次回も機会があれば絶対利用したいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2015/11/10 |
| Activity Date: | 2015/10/30 |
Reviewed by: Michael C.
On our first day we got rained out so we booked for the next day. So glad we did! Saw a rainbow arch across the sky line along with so many water falls.
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2015/11/06 |
| Activity Date: | 2015/10/12 |
Reviewed by: らっきぃ
I made a last-minute reservation here because another company (a Japanese one) had already closed their bookings. After making the reservation, I received a confirmation email stating, "Hotel pickup is 3.5 hours prior." I thought that was early, but considering I didn't know the road conditions and they would be stopping at other hotels, I figured it was reasonable.
I was fully prepared and waiting in the lobby, but the van took a while to arrive. I started to doubt whether they would come to call me in the lobby, so I waited by the roadside in front of the hotel. While waiting, it was confusing because large buses and vans that didn't have "Roberts" written on them were stopping nearby.
The confirmation email mentioned, "If they don't arrive in 10 minutes, call us," and I hesitated, thinking, "It's about time to call... (but I wouldn't understand if they spoke in English)." Finally, around 15 minutes later, the van arrived. After stopping at a couple of other hotels and passing through the domestic terminal, we arrived at my flight's terminal 2 hours and 40 minutes before departure.
Since I don't understand English, I thought that next time, I should consider having Japanese support as one of my criteria, just in case.
予約がギリギリとなり、別の会社(日系)の方は締め切っていたため、こちらを予約。予約後の予約確定メールに「ホテルピックアップは3時間半前」と。早いなーと思ったけど道路状況も分からないし他ホテルも回るので、そんなものかと。
準備万端でロビーで待ち構えたもののなかなか来ない。ロビーまで呼びに来てくれるのかどうか自信がなくなりホテル前の道端で待機。途中待っている間、ホテル近くにロバーツの大型バスやロバーツと書いていないバンが停まるので紛らわしい…。
予約確定メールに「10分経って来なかったらTELを」と書いてあり、「そろそろTELを…(でも英語で言われても意味分かんないし)」と躊躇していたところ、15分過ぎた頃にバンが到着。その後2か所くらい他ホテルを回り、国内線ターミナルを経由し、私のフライトのターミナルに到着したのはフライトの2時間40分前でした。
英語が分からない私は、次回は、万一の場合に日本語対応可であることも選択基準のひとつにしようと思いました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2015/11/04 |
| Activity Date: | 2015/10/12 |
Reviewed by: yoron
I had some trouble with the departure procedures, so I hurried to the meeting place. However, my fellow passengers ended up gathering 15 minutes later. I waited there, zoning out, but since it was a trip where there was no rush, it wasn't a problem.
We stopped at four hotels, and I was the last to get off at the fifth stop. I think this service is good in that regard because if there weren't a rule limiting it to five stops, there could be a possibility of more people being crammed in. I'm also grateful that it can be used without tipping.
出国手続きに手間取ったので急いで集合場所へ。でも結局同乗者が集まったのは15分後。それまでぼーっと待っていました。急ぐ必要がない旅なので問題ありませんでしたが。
4ホテル回って私は最後5番目に降車。「5か所まで」というルールがなければもっと詰め込まれる可能性があるので、その点でこのサービスは良いと思いました。チップなしに利用できるのもありがたいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2015/11/01 |
| Activity Date: | 2015/10/07 |
Reviewed by: はにー
It was a truly wonderful place. The untouched nature was incredible. The road to HANA was winding and very narrow, especially when encountering oncoming cars. However, the views from the car along the way were absolutely breathtaking.
In the tour, we were the only Japanese participants. Honestly, I understood only about half of the English, but I managed (laughs). Moreover, during the East Maui tour, we didn't encounter any other Japanese people at all. It's a completely different experience compared to Honolulu, even though it's the same Hawaii. The banana bread we bought along the way was warm and delicious too. However, I was surprised that we passed right by Hasegawa General Store. I wanted to check it out a bit...
I highly recommend experiencing the untouched nature and power of East Maui!
とても素晴らしい場所でした。
ホントに手付かずの大自然。HANAへの道は曲がりくねった道や、すれ違いの車がくるとちょー狭い道ばかり。
でも途中の車中から見える景色は絶景ばかり。
ツアー自体日本人は私たちのみ。英語のヒアリングは正直半分くらいしかわからなかったけど、なんとかなりました(笑)。しかも、東マウイツアー中、全く日本人に会いませんでした。同じハワイでもホノルルとは大違い。
途中寄って購入したバナナブレッドもホカホカで美味しかったし。
ただ、ハセガワ雑貨店は目の前をスルーだったのはビックリ。ちょっと見てみたかった。。
東マウイの手付かずの自然とパワーを体験するにはオススメです!
| Rating: | |
|---|---|
| Packages: | *Standard plan |
| Attended as: | Couples |
| Posted on: | 2015/10/25 |
| Activity Date: | 2015/10/20 |
Reviewed by: Lyn
A once in a lifetime experience.. From the pickup at our hotel to the drop back after the tour, it was all well organised and professional..the view from the helicopter, and our pilots narration was excellent!! We absolutely loved it!! Superb!!
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2015/10/16 |
| Activity Date: | 2015/10/09 |
Reviewed by: takamari2329
I usually use rental cars, but since I broke my leg and needed a wheelchair for my trip, I used the shuttle service for the first time. On the day of my travel, they provided a wheelchair-accessible vehicle, which was really helpful.
いつもレンタカー利用ですが、足を骨折し車椅子使用の旅行でしたので、初めて送迎シャトルを利用しました。当日は車椅子対応車を用意して頂き本当に助かりました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2015/10/09 |
| Activity Date: | 2015/09/22 |
Reviewed by: ノンシュガー
I was guided directly to the bus stop, but the wait time was long. Additionally, the waiting area was hot. Could you please consider this a bit more?
バス乗り場まですぐ案内していただきましたが、待ち時間が長かったです。
それに待っている場所も暑かったです。
もう少し考えていただけないでしょうか>
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2015/10/07 |
| Activity Date: | 2015/09/16 |
Reviewed by: Marinesa Baez
If you love scenic this is Def for you! Met some very nice people on our tour who ended up being neighbors of my family in Ga. Small world!
| Rating: | |
|---|---|
| Packages: | Standard Hana Adventure Tour |
| Attended as: | Couples |
| Posted on: | 2015/10/04 |
| Activity Date: | 2015/09/16 |
Reviewed by: ちゃーまん
I use Roberts Hawaii every time, both for arrival and departure. Since it's a shuttle service, as long as the timing is precise, I can easily and comfortably arrive at the airport or hotel without any hassle. I have never had any issues with the hotel to airport transfer.
毎回、行きも帰りもロバーツ・ハワイさんを利用してます。
送迎ですので、時間がきっちりしていれば特に面倒なく楽に空港やホテルに到着できてます。
ホテル→空港で今まで問題は一度もありません。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2015/10/04 |
| Activity Date: | 2015/09/26 |
Reviewed by: ちゃーまん
I use this service every time between the airport and the hotel. This time, I waited for the bus at the airport for about 30 minutes for the first time. Also, it took an hour to reach the hotel due to the hotel drop-offs (since I was the last one). As someone who knows the roads in Honolulu to some extent, I have some doubts about the route taken to drop off at the hotels (like passing the same roads multiple times and going past hotels where people were getting off). However, since I'm just riding and not in a hurry, the convenience is a plus. I wonder if the driver was inexperienced?
毎回空港とホテル間で利用してます。
今回初めて空港で30分ほどバス待ちしました。
また、同乗の方のホテル巡回でホテル到着まで1時間かかりました。(最後だったので)
ホノルルの道をある程度知っている私としては、ホテルを回るルートが違うのでは?とちょっと疑問(同じ道を数回通ったり、降りる方がいるホテルを通過して後回しになったり...)も残りますが、乗ってるだけで急いでもいないので楽なのが売りです。
ドライバーさん経験浅かったかな?
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2015/10/04 |
| Activity Date: | 2015/09/20 |
Reviewed by: GregZ
A bit of a rocky start as we were to meet group picked up at Waikiki at airport. Group was late and no contact with Veltra guide had us nervous for a while. Once settled and arrived at Hilo, 'Captain' Bob took over as our guide. Our group of 10 toured all sites as mentioned and Bob was an excellent guide throughout. He made the tour much more interesting with his extensive knowledge of the island history, geography, plant and animal life, food, climate, etc. He also shared quite a bit science knowledge related to the volcanoes. All was delivered with humor and was very enjoyable. Keep in mind Hilo is known for the amount of rain received - you are advised to bring appropriate clothing.
| Rating: | |
|---|---|
| Packages: | Volcano Adventure |
| Attended as: | Couples |
| Posted on: | 2015/10/03 |
| Activity Date: | 2015/09/10 |
Reviewed by: 清水裕二
It was my first time using a domestic flight, but I felt reassured by the warm welcome at the airport. If I have the opportunity again, I definitely want to use it.
国内線での利用は初めてでしたが、空港でのお出迎えがあり安心しました。
また機会が有れば、必ず利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2015/10/03 |
| Activity Date: | 2015/09/18 |
Reviewed by: eririn
After getting on the shuttle, we went around the airport multiple times, stopping and picking up passengers, so it took over 40 minutes to arrive in Waikiki. It was quite stressful.
シャトルに乗り込んでから空港内をぐるぐるぐるぐる回り、停車したり、ピックアップしていったので、ワイキキまで到着に40分強かかりました。かなりストレスでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2015/09/28 |
| Activity Date: | 2015/06/29 |
Reviewed by: なべきち
I waited about 30 minutes for the bus to arrive after I got there. It was disappointing that there was no explanation during that time, but I had a great time getting to know a family from New Zealand who sat next to me on the bus.
着いてからバスが来るまで30分くらい待ちました。
その間説明がないのが残念でしたがバスの中で隣になったニュージーランド~来られたご家族と仲良くなれ楽しかったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2015/09/27 |
| Activity Date: | 2015/09/20 |
Reviewed by: ノンシュガー
The waiting time at the airport was long. However, it was quick to get to the hotel once I got on the shuttle. On the return trip, I was picked up right on schedule, which was very helpful. I will use this service again.
空港での待ち時間が長かったです。
けど、シャトルに乗ってからホテルまでは早かったです。
帰りは、予定時間通り迎えに来ていただき、大変助かりました。
また利用させていただきます。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2015/09/23 |
| Activity Date: | 2015/09/20 |
Reviewed by: maruko
I arrived on Oahu from the Big Island after 4 PM, so I was relieved to find the Roberts Hawaii shuttle. I was a bit tired, and the friendly staff made me feel at ease.
ハワイ島から オアフ島に着いたのが、午後4時を過ぎていたので、このロバーツハワイのシャトルがあって、助かりました。少し疲れもあったので、親切な対応のスタッフに 安堵感を覚えました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2015/09/20 |
| Activity Date: | 2015/09/09 |
Reviewed by: Rob
This is an excellent idea and I'd highly recommend the lei greeting! As promised, the representative was waiting just outside our gate with our leis. The hospitality didn't end there as our rep walked with us to baggage claim, secured a porter for us and then found our hotel transfer van for us. She waited with us until we were on the van to our hotel. She would not accept a tip saying it was her pleasure to help. The leis come with a gift bag containing chocolates and care instructions for the leis. We kept ours in our hotel refrigerator and after 12 days we were able to take them home to show others....they still were beautiful and fragrant!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2015/09/06 |
Reviewed by: 家族連れの父
I made a reservation online the day before, but I received an immediate confirmation. The timing was also as scheduled.
前日になってからWebから予約しましたが、すぐにオッケーの返事がきました。時間もスケジュール通りでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2015/08/25 |
| Activity Date: | 2015/08/25 |
Reviewed by: paulh1011
Blue Hawaiian made it a truly perfect addition to our holiday with their professionalism, knowledgeable staff and top-service. The little extras made the difference such as the ability to buy the video immediately after the flight for a very reasonable $40. A great first-time helicopter experience for us and hopefully not the last one!
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2015/08/24 |
| Activity Date: | 2015/07/29 |
Reviewed by: Alyssa
I've lived in Hawaii for about 8 years and I thought I've seen everything. Just getting to ride a helicopter was already an amazing experience. Getting to ride it over Hawaii made it even better. I felt like a tourist seeing Hawaii for the first time. I'm also a big fan of Jurasic World and I kinda freaked when I found out they used Blue Hawaii Helicopter for the movie. I would recomend this tour to anyone; even locals.
| Rating: | |
|---|---|
| Attended as: | Solo Travelers |
| Posted on: | 2015/08/22 |
| Activity Date: | 2015/07/30 |
Reviewed by: Helen
I organized a limo pickup at Honolulu Airport to surprise my husband as he is a car fanatic! The limo was waiting for us, it was very clean and the driver was very pleasant. My husband is still talking about it! It was a great start to our Hawaiian Holiday.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Waikiki - Luxury Stretch Limo (up to 7 passengers) |
| Attended as: | Couples |
| Posted on: | 2015/08/12 |
| Activity Date: | 2015/08/01 |
Reviewed by: Mrs Manga
Ashley, made this a most welcoming experience, took time to get to know us and gave a brief overview of the history of the Lei greeting.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2015/08/11 |
| Activity Date: | 2015/08/07 |
Reviewed by: あひるぱんだ
The van was very clean.
The seats were comfortable leather.
Since we only went to one other hotel besides ours, we were able to get to the airport quickly.
I would like to use it again next time.
バンとてもキレイでした。
席もレザーシートで快適です。
ホテルもうちの他には一箇所しか行かなかったので、すぐに空港に着くことが出来ました。
次回も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2015/08/08 |
| Activity Date: | 2015/07/25 |
Reviewed by: あるふぁ
A small van for about 10 people arrived nearly 10 minutes late. The voucher mentioned to call the company if it was more than 10 minutes late, so I was starting to think I should make that call. I thought I was the last passenger, but we then went back to pick up a couple in the Waikiki area, and we arrived at the airport just 10 minutes before check-in closed. I was anxious since I knew the check-in closing time, but the other passengers (all foreigners) were cheerfully chatting away.
The driver also seemed a bit rushed while driving, so I think he was aware of the check-in closing time.
小さい10人乗りくらいのバンが10分弱遅れで来ました。
10分を過ぎたら会社に電話をしてくださいとバウチャーに書いてあったので、
そろそろ電話しないといけないかなと思っていたところでした。
私が最後の乗客かと思っていたのですが、そこから更にワイキキ方面にカップルを拾いに戻り、空港に着いたのはチェックインクローズの10分前でした。
私はチェックインクローズの時間を知っていたのでハラハラしましたが、他の乗客(皆さん外国人)は陽気に盛り上がっていました。
ドライバーさんも少し焦って運転している様子だったので、チェックインクローズの時間を知っていたのだと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2015/08/08 |
| Activity Date: | 2015/07/19 |
Reviewed by: Kathy
I ordered leis for our family of 8 on a Friday for the following Tuesday. Our flight was over an hour late, but the wonderful smiling ladies greeted us as we got off the plane. Everyone was so thrilled especially me that they were there even though the plane was late.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2015/08/08 |
| Activity Date: | 2015/07/14 |
Reviewed by: Helene
Thank you so much for making our first time arrival to Hawaii so awesome! The flowers were beautiful and you really impressed us with the handwritten card and candy. Also the young lady helped us with where to go for luggage and the rental car area. She was so sweet!! Thank you again :)
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2015/08/06 |
| Activity Date: | 2015/08/03 |
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