Reviewed by: Susan
Our famiy group of 9 arrived at HNL airport after a 9 hour flight from Minnesota. It was very special to be met by our 2 friendly greeters in their purple shirts. It was the first visit to Hawaii for several in our group and the traditional lei greeting was essential. The flowers were beautiful and the women’s leis were full and fragrant. The leaves in the men’s leis were a striking contrast to the flowers. The greeters were very helpful in taking our picture and guiding us to baggage and rental cars. I’m glad I arranged this special event for my family.
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| Packages: | Traditional Honeymoon Special (1 Deluxe Orchid Lei & 1 Ti Leaf Orchid Twist Lei) |
| Attended as: | Families with Young Children |
| Posted on: | 2018/08/15 |
| Activity Date: | 2018/08/11 |
Reviewed by: Vicki
We have used Roberts Hawaii before and have always been picked up at the time specified with no problems
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/08/08 |
| Activity Date: | 2018/08/05 |
Reviewed by: C franco
Driver was very knowledgeable and our transport outstanding. Unfortunately while the National Park is closed you won’t be able to see the volcano unless you go on a helicopter
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| Packages: | Volcano Adventure |
| Attended as: | Friends |
| Posted on: | 2018/07/17 |
| Activity Date: | 2018/07/14 |
Reviewed by: Dsabby
We had a great time viewing Oahu and learning about what we were seeing. So glad we hose this
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| Attended as: | Families |
| Posted on: | 2018/07/13 |
| Activity Date: | 2018/07/10 |
Reviewed by: Kazkiwinicbags
Amazing tour!! Kory was a great pilot! Captain rob was an awesome tour guide!
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| Packages: | Volcano Helicopter Flight & Big Island Sightseeing Adventure |
| Attended as: | Couples |
| Posted on: | 2018/07/09 |
| Activity Date: | 2018/07/06 |
Reviewed by: Bill Baker
Travelers were met at the gate on schedule and welcomed with the appropriate flower lei. Greeter was courteous, friendly and professional. Very well done. Would recommend this service to anyone looking to welcome fliers to Hawaii. Keep up the good work!
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| Packages: | Classic Orchid Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2018/07/07 |
| Activity Date: | 2018/07/02 |
Reviewed by: Nancy
It was a wonderful way to start our vacation. The girl was so sweet and nice. Thank you!!
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| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2018/06/29 |
| Activity Date: | 2018/06/20 |
Reviewed by: Sandra
This special lei welcome made our arrival in Hawaii that much more special!! I would encourage it!! The orchid leis were beautiful!!
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2018/06/26 |
| Activity Date: | 2018/06/23 |
Reviewed by: Val E.
This was a surprise for my mom and daughter who had never been to Hawaii! It was super easy to order online. Everything went exactly how it was supposed to. It was easy to spot the person holding the sign with our names on it. Excellent job! My mom and daughter were surprised and happy! Thank you!
Val E.
Aloha Val! Your greeter, Alfred, was very ecstatic to have met both Carlie and Carla. He was such a happy camper to make things special for them, and we hope the vacation went well throughout. Mahalo, and we hope to serve you again in the new future!
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| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2018/06/09 |
| Activity Date: | 2018/06/05 |
Reviewed by: Zaira
It was a great tour! I loved that we got enough time to spend in the places we stopped at. Also, Sam was our tour guide and he was very nice and gave us fun and important information about Kauai. Great experience. My favorite stops were the Waimea Canyon (breathtaking!) and the super fun Wailua River tour.
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| Packages: | Day Trip from Oahu to Kauai [Original Package] |
| Attended as: | Friends |
| Posted on: | 2018/05/30 |
| Activity Date: | 2018/05/21 |
Reviewed by: Mike in SC
Great staff. Knowledgeable pilot. Great background music during the flight :)
The views were great, despite the overcast conditions.
Now I want to go back and dive at all those reefs I saw and hike up to those waterfalls.
I never realized just how small Pearl Harbor was until I saw it from the air with my own eyes.
This is something a visitor should do at least once.
If I did it again, I wouldn’t bother taking my own pictures and videos (they take video for you) and just enjoy the view.
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| Attended as: | Solo Travelers |
| Posted on: | 2018/05/12 |
| Activity Date: | 2018/04/17 |
Reviewed by: Pam
Unfortunately, the helicopter tour was canceled due to inclement weather. We were refunded that portion of our tour without even having to contact the booking agency. Captain Rob was a wonderful and informative tour guide. He went above and beyond to make our tour enjoyable.
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| Packages: | Gold Package with Lunch |
| Attended as: | Friends |
| Posted on: | 2018/05/09 |
| Activity Date: | 2018/04/26 |
Reviewed by: あろは
As the tour approached, some details changed due to local conditions.
I thought, "Shouldn't we have known this earlier?" but I didn't want to waste the cancellation fee, so I participated.
It felt like I wasted a day just driving through nature without seeing the cityscape.
Maybe it's good for those who love nature and can understand English perfectly?
On the way back, the pickup location at Honolulu Airport was hard to find, and I got really lost.
ツアー間近になって、現地の状況により、一部内容が変更になった。
もっと早く分かっていたことなのでは?と思いながら、キャンセル料払うのももったいなくて参加。
街並みを見ることなく、自然の中をただただ車で走った感じで、正直、一日無駄にした気がした。
大自然が好きで、英語が完璧に理解できる人にはいいのかな?
帰り、ホノルル空港での送迎も場所が分かりずらく、迷いに迷った。
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| Packages: | *Standard plan |
| Attended as: | Solo Travelers |
| Posted on: | 2018/05/05 |
| Activity Date: | 2018/04/10 |
Reviewed by: M&W Australia.
We were picked up at our hotel right on time. Our driver was a very pleasant lady who kept us all informed on who else was to be picked up and where we were going. It made the trip back to the airport very pleasant.
Many thanks.
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/05/03 |
| Activity Date: | 2018/04/30 |
Reviewed by: Rick Perth Oz
I had completely forgotten about the lei and was so thrilled when we entered the arrival lounge and saw the message. Thanks, it was perfect.
Aloha Rick, thank you for sharing your story with us! What a comical yet sweet experience for you to accidentally surprise yourself with aloha! We are glad, and we sincerely hope that you made many more memories here in beautiful Hawai'i. Mahalo nui loa!
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2018/04/26 |
| Activity Date: | 2018/04/23 |
Reviewed by: Robin L
This was an awesome tour. Our tour guide David was great. Best value for all the stuff. Transportation to and from hotel to the tour bus it’s self.
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| Packages: | Day Trip from Oahu to Kauai [Original Package] |
| Attended as: | Couples |
| Posted on: | 2018/04/15 |
| Activity Date: | 2018/04/07 |
Reviewed by: nick
was met at the airport upon landing and getting baggage. led to bus and dropped off at my hotel check-in area.
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/03/25 |
| Activity Date: | 2018/03/01 |
Reviewed by: Danielle
Unfortunately, the rain and fog prevented us from having the helicopter tour which is what we were most looking forward to. We had a fantastic tour guide and had a marvelous time at the orchid gardens. But with the weather, and being as this was an outdoor tour, it was disappointing and very wet.
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| Packages: | Gold Package with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/03/21 |
| Activity Date: | 2018/03/14 |
Reviewed by: Paul
The driver was on time, courteous and helpful. Great service.
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/03/19 |
| Activity Date: | 2018/02/26 |
Reviewed by: SATISFIED CUSTOMERS
Upon arrival at Honolulu airport, we made our way down to collect our luggage and immediately were met by the Robert's representative. After collecting our luggage,we we were then escorted to the van where Mike was waiting for us. A few minutes later, once the other clients had arrived, we left for the various hotels/condos. Along the way, Mike gave us plenty of information and helpful hints. We arrived at our condo within a very reasonable time frame. The whole process was stress- free and impressive.
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Friends |
| Posted on: | 2018/03/10 |
| Activity Date: | 2018/02/16 |
Reviewed by: Al Schroeder
We liked the different stops we did. Lunch was awesome we stopped at a new place due to the festival at the town we were suppose to have lunch at. Plane flights were great. Only thing that was negative was the guide tended to repeat herself and kind of bad mouth the US for taking over the Hawaiin Islands. We took this tour on 2/24 with Kats.
| Rating: | |
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| Packages: | Day Trip from Oahu to Kauai [Original Package] |
| Attended as: | Couples |
| Posted on: | 2018/03/02 |
| Activity Date: | 2018/02/24 |
Reviewed by: Paul
The greeting at the baggage carousel was friendly. The 25 minute wait for the shuttle to pick us up was unacceptable. Next time in HNL we'll not book and take out chances with whatever or whoever is available.
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/23 |
Reviewed by: Tiwi
it could be better, but bad weather caused out helicopter tour be canceled. but the tour provider directly pick us and put us on the land tour. our tour leader and driver, John, was very knowledgeable and entertaining. he share us alot of things about big island. he is indeed a great driver too!
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| Packages: | Gold Package with Lunch |
| Attended as: | Couples |
| Posted on: | 2018/02/23 |
| Activity Date: | 2018/02/15 |
Reviewed by: Charles
On time, personable, and affordable. Would definitely recommend to Hawaiian Islands visitors.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/02/03 |
| Activity Date: | 2017/03/16 |
Reviewed by: Cruisers
We were greeted at baggage claim and escorted to the bus. The bus then went to two other areas to pick up other passengers. It was approximately an hour after getting our baggage that we finally left the airport. The driver was very pleasant and friendly. The bus was clean and comfortable.
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/02/01 |
| Activity Date: | 2018/01/25 |
Reviewed by: NTW
Great service. Was a quick trip to hotel and bus driver was efficient.
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/01/26 |
| Activity Date: | 2018/01/22 |
Reviewed by: TravelNut
We wanted to save time but not transfer hotels so we booked a day trip to Kona from Oahu. It was an excellent overall experience. We were picked up on time but I'm not sure why it was so early because we waited a couple hours before the flight. Unfortunately, after boarding we had to board another plane due to mechanical problems. This made us too late to keep the 9 am helicopter appointment. We were able to rebook for 3:30 but this meant that we missed the last part of the land tour. The lunch was nice and we didn't mind missing the hike into the back country. Our driver was okay but a little irritable. The helicopter tour was exciting and gave us an entirely different perspective of the island. Once back at the airport we had to wait more than 2 hours for the flight. Not sure why these day trips are set up this way. It makes for a longer day than should be necessary.
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| Packages: | Helicopter & Volcanoes National Park |
| Attended as: | Couples |
| Posted on: | 2018/01/22 |
| Activity Date: | 2018/01/04 |
Reviewed by: Gonzo
The entire tour was incredible. We saw the active volcano with lava spewing out during the flight. The bus tour guide had lots of interesting stories. One person in our group was on a wheelchair and she enjoyed the entire tour as well. Highly recommended.
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| Packages: | Gold Package with Lunch |
| Attended as: | Families |
| Posted on: | 2017/12/18 |
| Activity Date: | 2017/12/16 |
Reviewed by: AHayward103
Make sure you let whomever is receiving the Lei know in advance.
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/17 |
| Activity Date: | 2017/12/14 |
Reviewed by: John
Pleasant drivers, on time, and they have your name and look you up you.
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/12/12 |
| Activity Date: | 2017/11/15 |
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Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha Susan! It was such a pleasure working with you to confirm the lei greeting. It is most valuable to have such wonderful feedback, for we strive to provide excellence in our products and aloha all around. Your greeters, Shary and Relyn, will be notified of your beautiful review and family photo. We hope to serve you again in the near future!
Mahalo Nui!
-- Jesse I.