Reviewed by: かや
The amount of food is sufficient, and you can enjoy the dance show up close. They also provide goods to enjoy the countdown. For wheelchair users, they offer barrier-free guidance. You can watch the fireworks from the rooftop deck. If you don't go to the deck early, it might be difficult to find a good viewing spot.
If the wind is strong, they will put up a vinyl shield, making it hard to see the night view outside. Additionally, you will often be seated with other groups. Since there is a possibility of sharing a table with other Japanese guests, if you're expecting an overseas experience, you might be disappointed.
食事の量も十分、ダンスショーも間近で見られる、カウントダウンを楽しむグッズも用意してくれている。車椅子の利用者でも、バリアフリーで案内してくれます。花火も屋上デッキで見られます。早めにデッキに行かないと、よく見られる場所は難しいかも。
風が強いとビニールシールドをかけられてしまうので、外の夜景が見えにくくなってしまいます。また、座席は他のグループの相席になることが多いです。他の日本の方との相席の可能性があるので、海外体験!!を期待しているとガッカリしちゃうかもしれません。
| Rating: | |
|---|---|
| Packages: | 【完売御礼】3コースディナー(ロブスター&ステーキ)プラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/25 |
| Activity Date: | 2025/12/31 |
Reviewed by: Ts
I used this service during my stay in Waikiki, and it was more convenient than I imagined. It covers almost all the way to Ala Moana, Diamond Head, Kaka'ako, and East Oahu with just this trolley.
There was no stress waiting for buses, and I could visit tourist spots at a good pace, allowing me to fully enjoy sightseeing even with limited days of stay. The interior was clean, and the staff was very courteous.
What I particularly liked was the ability to get on and off at my preferred times. Shopping, café hopping, and visiting tourist attractions went very smoothly.
I think this is a great mode of transportation not only for first-time visitors to Hawaii but also for repeat visitors.
ワイキキ滞在中に利用しましたが、想像以上に便利でした。アラモアナ、ダイヤモンドヘッド、カカアコ、東オアフ方面まで、このトロリーだけでほぼカバーできます。
バスを待つストレスもなく、観光地をテンポよく回れるので、限られた滞在日数でもしっかり観光できます。車内は清潔で、スタッフの対応も丁寧でした。
特に良かったのは、好きなタイミングで乗り降りできる点。ショッピング、カフェ巡り、観光スポット巡りがとてもスムーズにできました。
初ハワイの方はもちろん、リピーターでもかなり使える移動手段だと思います。
It's recommended to start in the morning. If you check the route in advance, you can navigate efficiently.
朝から乗るのがおすすめ。ルートを事前に確認しておくと効率よく回れます。
| Rating: | |
|---|---|
| Packages: | 4日券 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/25 |
| Activity Date: | 2026/01/01 |
Reviewed by: マイクちゃんま
The Dolphin Hawaii's boat is a small, engine-powered catamaran. The weather was cloudy with quite a bit of wind, and there was occasional rain coming from the side. On days when the weather isn't great, or on cloudy days in February, it seems necessary to wear a nylon jacket and dress warmly. On windy days, the boat sways quite a bit, but for those who enjoy amusement park rides, the rocking from the waves and the boat's movement can be quite enjoyable.
On the day of the experience, a pod of dolphins was swimming very close to the small catamaran, repeatedly surfacing and diving right in front and beside us. The distance between the dolphins and the boat was quite close, and I was thrilled to watch them swim. We saw a whale for a brief moment, just enough to catch a glimpse of its tail.
There was warm tea provided, and a sports bar where we could freely grab snacks, both of which were delicious and greatly appreciated on the chilly boat. The crew provided friendly and detailed explanations about the ecology of dolphins and whales. I was impressed by the wonderful teamwork of the captain steering the boat and the two staff members who handled explanations and customer interactions.
イルカハワイさんの船は、エンジンで動かされる小さな小さな双胴船です
天気は曇りで結構な風の日でした
時折横からの雨もありました
天気がそんなによくない日や2月の曇り日には、ナイロン製の上着やある程度は着込んで行く必要がありそうです
風がある日は船は結構揺れますが
遊園地アトラクションなどが好きな人には波と船の走りからくる揺れも楽しめるかと思います
体験した当日はイルカの群れが小さな双胴船の直ぐ近く、前や横で浮いたり潜ったりゎ繰り返し、並走したりと、イルカと双胴船からの水面上の距離はかなり近く、イルカの泳ぎを見ていて興奮しました
クジラは少しでしたが一瞬尾びれが見えました
提供された温かいお茶や自由にとって食べられるスポーツバーもありいずれも美味しく肌寒い船上にてかなりありがたく頂けました
イルカやクジラの生態など詳しくフレンドリーに解説してくれたり
操舵される船長さんと解説や客対応をして下さった二人の働き方は素晴らしく感心しました
I had an amazing time. I highly recommend it.
めちゃくちゃ楽しめました
お勧めします
Aloha! Thank you, Mike, for joining the Waikiki Sunset Cruise. We also appreciate your five-star rating. It was lucky that dolphins came so close to the boat!! Thank you for your comments about the cold weather preparations and the staff. Please come back and visit us again when you're in Hawaii. Mahalo nui and a hui hou!
アロハ! マイクちゃんまさま。ワイキキサンセットクルーズに参加していただき、ありがとうございました。五つ星評価にも感謝いたします。イルカが船の間近に来てくれたとは幸運でしたね!! 寒さ対策やスタッフに関するコメントもありがとうございます。ぜひまた、ハワイにいらっしゃる際には遊びに来てくださいね。Mahalo nui and a hui hou!
| Rating: | |
|---|---|
| Packages: | ホエールウォッチング付きプラン(12月中旬~3月) |
| Attended as: | Couples |
| Weather: | Rainy |
| Posted on: | 2026/01/24 |
| Activity Date: | 2026/01/21 |
Reviewed by: マイクちゃんま
I arrived in Honolulu on the morning flight the day before and went whale watching on the first evening with Dolphin Hawaii on their small, small catamaran. This time, I had the experience of whale watching on consecutive days. On both days, I was able to see whales.
On the small, small catamaran, I enjoyed watching a pod of dolphins swimming alongside us and what appeared to be a family or siblings playing right next to the boat. However, for those who are prone to seasickness or sensitive to the rocking of the boat, I think it would be more reassuring to board the Star of Honolulu, where you wouldn't have to worry as much about seasickness.
If you're looking for a more thrilling and intimate marine experience, I recommend the small, small catamaran. On both days, I was able to see whales from either boat.
前日にホノルル朝便到着し初日夕刻にイルカハワイさんの小さな小さな双胴船でホエルウォッチングに出ていました
今回は連日でのホエルウォッチング体験でした
前日、今回とクジラ見ることが叶いました
小さな小さな双胴船では
イルカの群れが並走?並泳?していたり双胴船の直ぐそばで家族?兄弟兄妹?が遊びたわむれていると思われる様子を堪能出来ました
ただ、船酔いする方や揺れや遊園地のアトラクションに弱い方には
スターオブホノルルに乗船する方がより船酔いを心配せずに安心していられるかと思います
より迫力ある身近な海洋体験だと小さな小さな双胴船をお勧めします
今回はどちらの船でも両日共にクジラ見られました
If you are prone to seasickness or are sensitive to amusement park rides, I recommend the Star of Honolulu. A small yacht can be quite challenging on windy or rainy days. However, for those who really
船酔いする方、遊園地アトラクションに弱い方はスターオブホノルル号を
小さな船ヨットは風ある日や雨降りだと結構辛い
ただ、とにかく傍でイルカだと言う方には小さな双胴船を勧めます
Thank you very much for coming aboard the Star of Honolulu with your spouse. We also appreciate your advice comparing the Star of Honolulu with the catamaran. We are very pleased that you enjoyed the relaxing views from the ship. We look forward to welcoming you again.
この度は私共のスターオブホノルル号にご夫婦でお越し頂き誠に有難うございました。スターオブホノルル号とカタマランとの比較のアドバイスも有難うございました。スターオブホノルル号でゆったりと船上からの景色も楽しんで頂き大変嬉しく思っております。又のお越しをお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【3月参加/2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/24 |
| Activity Date: | 2026/01/22 |
Reviewed by: Hiro
1000ft flying was awesome and we were really excited! All stuff is friendly and humorous. We will absolutely come back here to enjoy Hawaii ocean again. Thank you!
| Rating: | |
|---|---|
| Packages: | Super Flight: 1000ft Line |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2026/01/24 |
| Activity Date: | 2025/12/29 |
Reviewed by: けいてぃ
We participated as a group of six, including a couple and my brother's family (in their 50s, 20s, and a high school student). It was cloudy and a bit chilly in the morning, but by 9 AM, the sun came out, and we were able to fly in clear skies. The staff was friendly and easy to understand, and we even got to see whales, making it a wonderful New Year!
夫婦と弟家族の6人(50代と20代と高校生)で参加しました。朝一番は曇っていて少し寒そうでしたが、9時からの私たちは日も照り出し快晴の中を飛べました。スタッフの方も分かりやすく親切で、クジラも観れてとても良いお正月になりました!!
When it's cloudy, a large bath towel is necessary.
曇ってると大きなバスタオルが必要です。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2026/01/24 |
| Activity Date: | 2026/01/02 |
Reviewed by: Bunny
The tour wasn't bad, but it wasn't as fantastic as I had hoped for. "Lunch" was a simple sandwich and a pack of chips that left us hungry. The sandbar was beautiful but snorkeling was underwhelming.
Make sure you bring your own food.
Aloha Bunny,
Thank you very much for choosing our tour and for taking the time to share your honest feedback.
We apologize that the lunch provided did not meet your expectations. We aim to provide a convenient meal to keep the energy up, but we understand that a sandwich and chips may feel light after a morning of activity. Your comments regarding the portion size and variety are very helpful, and we will certainly review our catering options with our team.
Regarding the snorkeling, the marine conditions can vary day to day, but we are sorry to hear it felt underwhelming during your visit. We will use your feedback to look into how we can better guide our guests to the best viewing areas.
We value your patronage and hope to have the chance to welcome you back in the future for an experience that truly exceeds your expectations.
Mahalo,
Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2026/01/24 |
| Activity Date: | 2025/12/31 |
Reviewed by: エミ
As soon as I showed the voucher, I was guided right away, and I was able to choose from the Japanese menu. On the first night after arriving in Hawaii, I had a meal with three friends while listening to live music and feeling the Hawaiian vibe. The staff were also really nice, which was great. Thank you very much!
バウチャーを見せたらすぐに案内していただき、日本語メニューから選ぶ事ができました。
生演奏を聞きながら、ハワイ着いた初日の夜
友達3人で、ハワイを感じなら食事ができました。スタッフもいい感じのスタッフで良かったです。有難うございました。
Since the tip is included, you can just leave after eating.
チップも全部込みなので、食べたらそのまま帰れます。
Dear Emi,
Aloha!
Thank you for choosing Kani Ka Pila Grille and for your kind words.
We are very pleased to hear that you were able to experience the atmosphere of Hawaii with live music on your first night of arrival.
We sincerely look forward to the day we can meet again.
Mahalo,
Kani Ka Pila Grille
エミ様
Aloha
この度はカニ・カ・ピラ・グリルをご利用いただき、また嬉しいお言葉をありがとうございます。
ご到着初日の夜に、生演奏とともにハワイの雰囲気を感じていただけたとのこと、大変嬉しく拝見いたしました。
またお会いできます日を、心よりお待ちしております。
Mahalo,
Kani Ka Pila Grille
| Rating: | |
|---|---|
| Packages: | ディナー |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2026/01/23 |
| Activity Date: | 2026/01/13 |
Reviewed by: Chloe
The captain and staffs are amazing. They take good care of us and make sure we are safe while having fun. The boat provided spam musubi, chips, cookies, granola bars and drinks. We had fun playing SUP on the sandbar and the water is so clear. The snokeling is the most fun part of the tour. We were able to see sea turtle that swim by us so close. Highly recommended to join if you are coming to Hawaii.
Remember to take your camera with you.
Thank you so much for your wonderful review!
We’re really happy to hear that you enjoyed the tour, the clear water, snorkeling, and seeing sea turtles.
We hope to see you again when you come back to Hawaii!
| Rating: | |
|---|---|
| Packages: | Morning Tour Package |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/23 |
| Activity Date: | 2026/01/20 |
Reviewed by: Kara
The catamaran ride offered beautiful views, and the Hawaiian fishpond tour was educational.
| Rating: | |
|---|---|
| Packages: | Hawaiian Fish Pond & Ocean Voyage Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/16 |
Reviewed by: Kara
The itinerary was well planned, with a nice mix of North Shore highlights, scenic East Side stops, and a fun visit to Dole Plantation.
| Rating: | |
|---|---|
| Packages: | 8-hour Oahu Island Experience Day Tour |
| Attended as: | Families |
| Posted on: | 2026/01/23 |
| Activity Date: | 2025/09/08 |
Reviewed by: Amber
Crews are so friendly, music is great, sandwiches are delicious, everything is good except the cloudy weather, so definitely gonna book again when the weather is nice
There are changing rooms on the boat, bring the dry clothes
Aloha Amber,
Thank you for your 5-star review! We are so happy to hear that you had enjoyed everything. We are looking forward to seeing you again soon!
Mahalo,
Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2026/01/23 |
| Activity Date: | 2026/01/21 |
Reviewed by: Kyky
We brought our family of 3 on this excursion. For reference our kids are 11,9 and 6. They had alot of keep the entertained. Paddle boarding, kayak, snorkeling and snacks. As well as a bathroom on board their boat. The boat was nice and clean! It was a fun excursion that took about half of the day with travel time from our resort at the Aulani. Defintely worth our time! The weather was nice and sunny on the day we went so it was nice to relax on their floating raft.
Aloha Kyky,
Thank you very much for your 5-star review! We are so happy that all your family had a great time with our tour.
We are looking forward to seeing you again soon!
Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2026/01/23 |
| Activity Date: | 2026/01/20 |
Reviewed by: みなとみらい
I was disappointed that I couldn't experience the whale watching I was looking forward to, but I was able to see the views from the back of Diamond Head, which made for a valuable experience.
期待していた様なホェールウォッチングが出来なかったのは残念でしたが、ダイヤモンドヘッドの裏側の景色なども見られ、貴重な体験になりました。
The coffee was sold out, so I had tea instead, but later I was able to have coffee as well. ☕
珈琲が売り切れで、紅茶にしましたが、後で珈琲も頂けました☕
Thank you very much for coming aboard the Star of Honolulu with your friends. We are sorry that you were unable to see the whale behaviors you were expecting, but we are very pleased to hear that you enjoyed the views from the ship and the morning cruise. We look forward to welcoming you back to Hawaii next time.
この度は私共のスターオブホノルル号にご友達とお越し頂き誠に有難うございました。期待されていた様なクジラの生態を見れなかったことが残念でしたが、船上からの景色と朝のクルーズも楽しんで頂き大変嬉しく思っております。また次回もハワイでお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【3月参加/2人目無料!】人数限定モニター |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2026/01/22 |
| Activity Date: | 2026/01/20 |
Reviewed by: ドンデコルテ
**[Positive Aspects]**
During the transfer, the driver kindly introduced us to recommended restaurants along the way. He was very friendly and left a good impression.
We were able to see sea turtles. We took photos from the boat and also saw them swimming nearby while snorkeling.
It was great to take commemorative photos while doing activities like stand-up paddleboarding (SUP).
**[Negative Aspects]**
The time when you can see sandbars like those shown in guidebooks and on websites is quite limited. Although we were there during a relatively low tide, the sand was completely submerged, and the water level was above an adult's waist.
This is due to weather conditions, so there's not much that can be done, but on the day we participated, there were strong winds, and the current was quite fast. The SUP was being swept away, so it didn't feel like a leisurely activity, and we ended up exhausting ourselves.
Again, this is due to the weather, but because it had rained right before and there were strong winds during the activity, the sea didn't look very clear. (We didn't see many fish while snorkeling.)
Additionally, there were participants who were confused when they were told on-site that you cannot participate in snorkeling if you can't swim. I think it would be good to include this information in the participation guidelines.
**[Varies by Person]**
As mentioned by another reviewer, the Japanese-speaking staff used casual language throughout. While some may appreciate having someone who can communicate in Japanese during an activity abroad, others might find this somewhat rude. I think this depends on how individuals perceive the quality of service relative to the price paid.
Since the staff cannot judge how well someone can swim, I understand that self-assessment is necessary, but I think it would be helpful to have some criteria or steps to determine participation eligibility in shallow areas. Some people might feel like they were treated coldly or dismissed.
【良かった】
送迎の際にはドライバーの方が道中にあるおすすめレストランなど紹介してくれました。とても親切な方で好印象でした。
ウミガメを見ることができました。船上から写真を撮ることも、シュノーケリング中に近くを泳いでいるところを見ることもできました。
SUPなどしながら記念撮影できたのはよかったです。
【悪かった】
ガイドブックやサイトHPに掲載されている写真ようなサンドバーがみられる時期はかなり限られています。比較的干潮に近い時間帯でしたが砂は全く見えず、水位は大人の腰より上でした。
これは天候によるものなのでどうしようもないですが、自分たちが参加した日は強風で、潮の流れがかなり早かったです。SUPもどんどん流されてしまうので、優雅に遊ぶという感じではなく、体力を消耗しました。
これも天候によるので仕方ないですが、直前まで雨が降っていたことと、アクティビティの時間帯に強風が吹いていたため、海はあまりきれいに見えませんでした。(シュノーケリングはあまり魚を見つけられませんでした。)
また、平泳ぎができないとシュノーケリングには参加できない。ということを現場で伝えられて戸惑っている方がいました。参加時の注意事項に記載してもよいかと思いました。
【人による】
別の方も口コミで書かれていましたが、日本語スタッフの方は終始タメ口でした。
海外で参加するアクティビティにもかかわらず、日本語でコミュニケーションをとることが可能な方がいてくれるのでありがたい。ととらえる方もいると思いますし、応対がやや失礼に感じると思う方もいると思います。これは払った料金とサービスの質を各位がどうとらえるかによるかと思います。
どの程度泳げるのかはスタッフでは判断できないので自己判断というのは分からなくもないですが、目安となる基準や、浅瀬で参加可否を判断してもらうためのステップとかはあってもいいのではないかと思いました。人によっては冷たく突き放されたように感じてしまうかと思いました。
Thank you very much for participating in the Captain Bruce's Heavenly Ocean Tour. We sincerely appreciate the various perspectives you shared in your review. Our entire staff will share your feedback, and we will strive to improve our tours in the future. We hope you will join us again and we would love to receive another review from you. We look forward to that day with all our hearts.
キャプテンブルース天国の海ツアーです。ツアーにご参加頂きまして本当にありがとうございました。
様々な視点からのレビューを頂き心より感謝しております。スタッフ一同でシェアをさせて頂き今後のツアーの向上を心がけていきたいと思います。
またご参加頂きましてぜひまたレビューをお願いしたいと思います。その日を心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | 2便 |
| Attended as: | Others |
| Weather: | Cloudy |
| Posted on: | 2026/01/22 |
| Activity Date: | 2026/01/15 |
Reviewed by: Eric Y
My wife and I booked the morning 2hr whale watch cruise and it was breathtaking. The views all the way throughout the cruise was the highlight. Not to mention the whales we spotted in the distance. The cruise staff were all very helpful and welcoming. The pineapple banana bread was one of the best I have ever had! I would recommend this activity to all friends and family that come to Oahu
Take ginger pills or gravol if you are sensitive to motion
| Rating: | |
|---|---|
| Packages: | [January 2026 Special Promo] Review and Score a BOGO Deal! |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/22 |
| Activity Date: | 2026/01/20 |
Reviewed by: GM
Most of the guests were from Europe and America, with a few Japanese and Korean people. The guide spoke only in English, mixing in jokes, which made for a lively conversation. I didn't understand everything, but it was fun!
As for the whales, we saw them a few times, but they were quite far away and only surfaced for a few seconds, so we couldn't take any photos. However, the excitement in the air was palpable. If I could wish for something, it would be that other boats were able to see them up close while we were always a bit far away.
The most moving moment was during sunset. The shots with the beautiful yacht were the highlight of this trip.
ほとんどの客は欧米の方々で一部日本人、韓国人。ガイドは英語のみでジョークをまじえ軽快なトークを楽しめました。意味はすべてはわかりませんが笑
肝心のクジラは何回か見えましたが結構遠くで浮上は数秒なのでカメラ撮影はできませんでしたが歓声が沸き場は盛り上がりました。欲を言えば他船は近くで見れていたのにこっちは毎回遠かったことです。
1番の感動はサンセット時。綺麗なヨットとのショットは今回の旅で最高でした。
I was fine, but my wife started to get seasick halfway through. It seems that the medication didn't help, so those who are sensitive might want to refrain from it.
私はなんでもなかったのですが妻は途中から船酔いになりました。薬を飲んでも効かなかった様子なので弱い方は遠慮した方がいいかもしれません。
| Rating: | |
|---|---|
| Packages: | サンセットプラン |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/22 |
| Activity Date: | 2026/01/19 |
Reviewed by: ひどかった
The reservation notification did not specify a concrete pickup time, stating only, "We have arranged for you to match your flight arrival time. Please come to the designated location." The specified pickup location was "Roberts Hawaii KIOSK."
However, after arriving at the airport and searching for the KIOSK as instructed, I could not find it. Since it mentioned, "If you cannot find it, please contact the dispatch hotline," I inquired in English. The representative explained how to get to the meeting point and mentioned, "There will be staff wearing yellow aloha shirts," but upon arrival, there were no staff members in sight.
When I called the hotline again, I was just repeated the same explanation. After requesting to speak to a different representative and explaining the situation, I finally received the instruction, "The driver is on their way, so please wait there." It turned out that the staff had not even arrived yet.
I continued to wait in an empty area until the driver finally arrived. However, this time, they did not assist with loading or unloading the luggage at all, and we had to load all the suitcases ourselves. Once we finished loading, I thought we could finally depart, but the vehicle showed no signs of moving. When I asked, "Are you waiting for other passengers?" the only response I got was, "I don’t know," with no further explanation. Meaningless time just passed by.
The driver was later seen talking on the phone with someone who seemed to be staff, and it became vaguely clear that there were other passengers, but there was no explanation from their side. After a while, two groups of passengers finally boarded, and we departed. Notably, those two groups of international passengers also had to load their luggage themselves without any assistance.
The prior explanations were often misleading, and the hotline's explanations on the day were unhelpful. The driver's attitude was quite careless, so I have no intention of using this service again, nor would I recommend it to anyone.
予約通知には具体的なピックアップ時間の記載がなく、「フライト到着時間に合わせてお手配いたしました。指定場所にお越しください。」の記載。指定されたピックアップ場所は「ロバーツハワイのKIOSK」でした。
しかし、空港到着後に案内どおりKIOSKを探しても見つからず。
「見つからない場合はディスパッチホットラインへ」とのことだったため、英語で問い合わせを実施。担当者から集合場所までの行き方を説明され、「黄色のアロハシャツを着たスタッフがいる」と案内されたものの、到着してもスタッフの姿はどこにもありませんでした。
再度ホットラインへ電話すると、同じ説明を繰り返されるばかり。担当者を変えてもらい状況を説明したところ、ようやく「ドライバーが今向かっているので、その場で待つように」との指示。つまり、そもそもスタッフ自体がまだ来ていなかったことが判明しました。
何もない場所でひたすら待ち続け、ようやくドライバーが到着。
ところが今度は、荷物の積み下ろしを一切手伝ってくれず、スーツケースはすべて自分たちで積み込むことに。
積み込みが終わり、ようやく出発かと思いきや、車は一向に動く気配なし。
「他の乗客を待っているのか」と尋ねても、返ってきたのは「I don’t know」の一言だけで、状況説明もなし。意味のわからない時間がただ過ぎていきました。
ドライバーの方がその後スタッフと思しき人と電話をしており、他にも乗客がいそうであることがうっすら判明したものの、あちらからの説明はなし。
しばらくしてようやく2組の乗客が乗り込み、出発。
なお、その2組の海外の方々も同様に荷物を運んでもらえず、自分たちで積み込みをしていました。
事前の説明はミスリードになるところが多く
当日ホットラインでの説明も不親切。
ドライバーの方の対応もかなり雑だったので私は二度と使おうと思えませんでしたし、だれにもお勧めできません。
I think it's better to consider other means of transportation as much as possible.
できるだけほかの移動手段を検討した方がいいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/21 |
| Activity Date: | 2026/01/13 |
Reviewed by: ドナルド
On this day, I had requested a Japanese tour for dolphin watching by myself, and as a result, I was able to have a one-on-one experience. The guide spent over an hour searching the sea to find dolphins, visiting various points, and finally, we were able to encounter them. Because they worked so hard for a long time, the excitement of that moment was immense.
The guide, Fuko, shared a lot of interesting facts about Hawaii, and I was able to enjoy my time on the boat throughout the trip. Although I had some swimming experience, it was my first time snorkeling, but thanks to the careful instruction I received, I was able to enjoy it with peace of mind. The lunch we had at the end of the tour was also very delicious, making it a fulfilling day that satisfied both my heart and my stomach.
この日は、私一人でイルカウォッチングの日本語ツアーをお願いしていたのですが、結果的に1対1で対応していただくことができました。
イルカを見つけるために、1時間以上にわたって海の上を探し回ってくださり、さまざまなポイントを巡った末、ついにイルカに出会うことができました。長い時間をかけて一生懸命探してくださったからこそ、その瞬間の感動はとても大きかったです。
ガイドのふうこさんはハワイに関する豆知識をたくさん教えてくださり、船に乗っている間も終始楽しく過ごすことができました。
また、泳ぎの経験はあったものの、シュノーケリングは初挑戦でしたが、とても丁寧に教えていただいたおかげで、安心して楽しむことができました。
ツアーの最後にいただいたお昼ご飯もとても美味しく、心もお腹も満たされる大満足の一日となりました。
I recommend that you definitely bring motion sickness medication! Also, if you can swim, diving might be better than dolphin watching!?
酔い止めは必ず持っていくことをお勧めします!
またもし泳ぐことが出来るならばイルカウォッチングよりもダイビングがいいかも!?
Aloha! Mr. Donald. Thank you for participating in Dolphin University. We also appreciate the adorable photos of the dolphins swimming at the bow of the boat and your five-star rating. Encountering dolphins in the beautiful nature of West Oahu is truly an unforgettable experience, isn't it? Thank you for your comments about our guide, Fuko. Please come visit us again when you're in Hawaii. Mahalo nui and a hui hou!
アロハ! ドナルドさま。イルカ大学に参加していただき、ありがとうございました。船先を泳ぐ可愛いイルカの写真ならびに五つ星評価にも感謝いたします。オアフ西部の大自然を舞台にしたイルカとの遭遇は感動体験になりますよね!! ガイドのふうこに関するコメントもありがとうございます。ぜひまた、ハワイにいらっしゃる際には遊びに来てくださいね。Mahalo nui and a hui hou!
| Rating: | |
|---|---|
| Packages: | 【割引キャンペーン!】ドルフィンウォッチ/送迎付きプラン |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2026/01/21 |
| Activity Date: | 2025/04/21 |
Reviewed by: ドナルド
Swimming with sharks was an experience I honestly couldn't imagine at all, and I felt a bit anxious about it. However, after being introduced to it by a friend, I decided to take the plunge and give it a try.
I was really nervous right up until the moment I entered the water, but once I was in the ocean, I found that the sharks swam gracefully and calmly. Being able to swim alongside them and see them up close turned out to be a very enjoyable experience.
The speed at which they swam was not as fast as I had expected, and I was able to swim right above them. While it was thrilling, the sense of awe I felt was much greater than any fear, making it an unforgettable time.
The tour was conducted in English only, but the staff occasionally spoke to us in Japanese, which made me feel more at ease. Additionally, I had heard from friends who participated in other tours that they had trouble receiving their photos, but in this tour, the photos were sent immediately after we arrived at the port, making the process very smooth. (There were no issues even with an Android phone.)
サメと一緒に泳ぐという体験は、正直なところまったく想像がつかず、少し不安もありましたが、友達に紹介してもらったことをきっかけに思い切って挑戦しました。
直前までとてもドキドキしていましたが、いざ海に入ってみると、サメはとても悠々と落ち着いて泳いでいて、その姿を間近で見ながら一緒に泳ぐことができ、とても楽しい体験となりました。
泳ぐスピードも思っていたほど速くなく、サメのすぐ上を並んで泳ぐこともできました。迫力はありつつも、怖さよりも感動の方が大きく、忘れられない時間になりました。
ツアーは英語のみでしたが、スタッフの方が時折日本語を交えながら話しかけてくださり、安心して参加することができました。
また、他のツアーに参加した友達からは、写真の送付がなかなか届かないといったトラブルを聞いていましたが、このツアーでは港に到着後すぐに写真を送信してくださり、とてもスムーズでした。(携帯の機種がAndroidでも問題ありませんでした。)
I recommend taking motion sickness medication. Also, since it's not a very large ship, I think it's best to keep your luggage compact.
酔い止めを飲むことをお勧めします。
またあまり大きな船ではないので、荷物はコンパクトにしておくのがよいと思います。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2026/01/21 |
| Activity Date: | 2025/04/27 |
Reviewed by: Mama bear
The food was good and plentiful the entertainment was awesome
Room was a bit chilly
| Rating: | |
|---|---|
| Packages: | Pacific Star Buffet Dinner & Show |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2026/01/21 |
| Activity Date: | 2026/01/19 |
Reviewed by: Sinem
We had such a wonderful time on our sunset cruise while in Oahu. Lost track of how many whales we saw while out there. And the staff were so incredibly nice. Special shout out to Vivian who spent some extra time with my son who was feeling very shy. We truly had a lovely night.
| Rating: | |
|---|---|
| Packages: | Standard Package - One Drink Ticket, Sip, Relax & Enjoy! |
| Attended as: | Families with Young Children |
| Weather: | Sunny |
| Posted on: | 2026/01/21 |
| Activity Date: | 2026/01/19 |
Reviewed by: アニス
The scenery and the driver were great, but during this time of year, it gets quite cold in the early morning, so I wouldn't recommend it too much. It was so cold that I could only swim a little. I envied those who went in the afternoon. I wish they would at least schedule the tours in the afternoon during winter.
景色もドライバーさんも良かったが、この時期は朝早くは冷えるのであまりオススメではないです。寒いので少ししか泳げませんでした。昼から行ってる人が羨ましかったです。
せめて冬はツアーを昼からで組んでほしい。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Weather: | Cloudy |
| Posted on: | 2026/01/21 |
| Activity Date: | 2026/01/18 |
Reviewed by: のりのり
I have participated in this tour multiple times, and everyone who has joined has said they were very satisfied. This time, I participated with my daughter, son, their spouses, and four grandchildren, making a total of ten people. The scenery was, of course, amazing! The staff were also very considerate towards the children, and we all had a great time together! We made wonderful memories. Thank you very much!
こちらのツアーは何度も参加してますが…
参加した方 皆さん大満足と言ってくれて…
今回は娘息子夫婦とお孫ちゃん4人10人での参加(^^)
景色は勿論最高😃
スタッフの方も子供達に達 気を使っていただき
みんなで一緒に!良い思い出が出来ましたぁ
ありがとうございました♪
マハロ、再び私たちに参加していただき、今回はご家族全員を連れてきていただきありがとうございます!10人全員が一緒に体験を楽しんでいただけたと聞いて、とても嬉しいです。景色はいつも特別ですが、愛する人たちと共有することで、さらに思い出深いものになります。
私たちのクルーが、お孫さんたちのために快適で楽しいセイルを提供できたことを特に嬉しく思います。家族のためにこのような瞬間を作ることは、私たちが本当に愛していることです。
引き続きのご支援と、温かいお言葉をいただきありがとうございます。あなたとあなたのオハナを再びお迎えし、さらに美しい思い出を作ることを楽しみにしています。
マハロ・ヌイ・ローア、
マイタイ・カタマラン
Mahalo for joining us again and for bringing your whole family this time! It means so much to hear that all ten of you enjoyed the experience together. The views are always special, but sharing them with loved ones makes it even more memorable.
We’re especially happy to know our crew helped make the sail comfortable and fun for your grandchildren. Creating moments like these for families is something we truly love.
Thank you for your continued support and for sharing such kind words. We look forward to welcoming you and your ʻohana back for more beautiful memories.
Mahalo nui loa,
Maita`i Catamaran
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Families with Young Children |
| Weather: | Cloudy |
| Posted on: | 2026/01/20 |
| Activity Date: | 2025/12/30 |
Reviewed by: Last Splash of Joy
Kevin and Sabrina took really good care of us. The boat was clean, explanations/safety rules were well covered, and everything was catered to how we wanted our ride to go! Whale watching together with our friends was such a precious experience and we would recommend it for everyone. They even gave us local recommendations for restaurants and more whale watching locations. We highly recommend it! (And by we, I mean party of 9 girls to celebrate our bride to be!)
Aloha and mahalo for such a nice review!! We really appreciate you taking the time to share about your recent experience with us. Hope to see you again in the future. A hui hou, Mariah
| Rating: | |
|---|---|
| Packages: | 2-Hour Private Charter Package |
| Attended as: | Friends |
| Weather: | Cloudy |
| Posted on: | 2026/01/19 |
| Activity Date: | 2026/01/17 |
Reviewed by: Mayo
The show's structure was great, and the music and visuals matched perfectly, making it enjoyable. The singers and dancers were also glamorous and very good.
ショーの構成がよく、音楽と映像がピッタリ合っていて楽しかった。シンガーやダンサーも華やかでとてもよかった。
The air conditioning inside the hall was cold, so it's a good idea to bring a jacket or shawl.
ホール内のエアコンが寒かったので、上着かショールを持っていくといい。
Thank you very much for visiting our Rockafella with your friends. We are very pleased to hear that you enjoyed the entire entertainment experience. Next time, please be sure to join us for the buffet meal as well. We look forward to welcoming you back in Hawaii.
この度は私共のロッカフラにお友達と共にお越し頂き誠に誠に有難うございました。エンターテインメント全体的に楽しんで頂き大変嬉しく思っております。次回は是非ともブッフェのお食事と共にお越し下さいませ。又のお越しをハワイでお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【12月末まで30%OFF!】ショーチケット |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2026/01/19 |
| Activity Date: | 2025/12/25 |
Reviewed by: ange
I regret not having seen such fun entertainment in Hawaii before! The food is delicious, they come to your seat to sing, and there are dance lessons, so you can enjoy yourself thoroughly before the show even starts. The show is, of course, amazing. I received a scarf that Elvis Presley wiped his sweat with (laughs). It's a secret that Michael Jackson had a little bit of a belly (laughs).
Thank you for the fantastic performances filled with singing and dancing.
This is definitely a show you must see when you come to Waikiki.
ハワイにこんなに楽しいエンターテイメントがあったのか!と今まで見なかった事を後悔しました。
食事も美味しいし、席まで来て歌ってくれるし、踊り方のレッスンもありショーの前にも充分楽しめます。
ショーは、もちろん最高です。
エルビス・プレスリーには、彼の汗を吹いたスカーフを頂きました(笑)
マイケル・ジャクソンのお腹がちょっぴり出ていたのは内緒(笑)
歌に踊りに最高のパフォーマンスをありがとうございました。
ワイキキに来たら絶対みるべきショーです。
I was able to sit in the front row even as a VIP. If you're on the aisle, you might have a better chance of getting a scarf from Elvis Presley.
VIPでも最前列に座れました。
通路側だとエルビス・プレスリーにスカーフもらいやすいかも
Thank you very much for visiting our Rockafura with your spouse. We are honored that we could help create wonderful memories for you. We're glad you received Elvis's scarf! Thank you for your very positive review. We look forward to seeing you again in Hawaii next time.
この度は私共のロッカフラにご夫婦でお越し頂き誠に有難うございました。素敵な思い出作りのお手伝いができた事をスタッフ一同光栄に思っております。エルビスのスカーフもいだたいてよかったですね!大変ポジティブな口コミも有難う御座います。次回もハワイでお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【2人目無料】人数限定モニター/VIPワイキキルアウ ビュッフェ & ショー(中央前方のVIP席) |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/19 |
| Activity Date: | 2026/01/18 |
Reviewed by: ange
The wind was strong and the waves were high, so unfortunately, we couldn't see any whales. However, the boat hardly rocked, and we enjoyed delicious pineapple banana cake and coffee. The information about the whales was only in English, but they talked a lot, and I was able to learn various things using Google Translate. The view of Diamond Head and Waikiki from the sea was very impressive. If we can't see the whales, we received a ticket to try again for free during the season, so I think I'll give it another shot.
風が強く波が高かったせいか、残念ながらクジラは見れませんでしたが、船はほとんど揺れずにパイナップルバナナケーキとコーヒーを美味しく頂きました。
クジラに関しての情報も英語のみでしたが、沢山話してくださり、Google翻訳を活用して色々と学ぶことができました。
海側からみるダイヤモンドヘッドとワイキキがとても印象的でした。
クジラが見れない時は、シーズン中であれば再度無料でチャレンジできる券も頂けたので、もう一度チャレンジしてみようと思います。
Since the ship is large, I think it's more about enjoying the cruise while seeing the whales from a distance rather than getting close to them.
船が大きいので、クジラに近づくと言うよりは、クルーズを楽しみながら遠目にみる感じだと思います。
Thank you very much for coming aboard the Star of Honolulu with your spouse. Although we were unable to see any whales this time, we are very pleased to hear that you enjoyed the morning cruise. The views from the ship are quite impressive, aren't they? We hope that next time you will be able to see some whales.
この度は私共のスターオブホノルル号にご夫婦でお越し頂き誠に有難うございました。今回クジラを見ることができませんでしたが朝のクルーズを楽しんで頂き大変嬉しく思っております。船上からの景色もとても印象的ですよね。次回は是非ともクジラが見れると良いですね。
| Rating: | |
|---|---|
| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Weather: | Cloudy |
| Posted on: | 2026/01/19 |
| Activity Date: | 2026/01/17 |
Reviewed by: Sae
I chose a plan with a buffet, but I felt like the buffet time was a bit too long, so next time I go, I will skip the buffet. The selection at the buffet was sufficient. You line up and choose your food in order, and at the meat station (which had two types), they cut it for you right in front of you. There were several types of desserts, but I couldn't eat as much as I thought I would.
After the buffet, the time to move to the show venue and wait for it to start was a bit long, and I got a little bored, but once the show began, it was a lot of fun. There were hula dances, fire dances, Elvis Presley, and Michael Jackson performances, and I was never bored throughout. The singers were skilled, and the dancers were great too. The dancers changed costumes and came out multiple times. I was really impressed watching them. This was my first time seeing a show other than the free hula dance show, and I enjoyed it very much.
ビュッフェ付きのプランにしましたが、ビュッフェの時間が長く持て余してしまうような感じだったので、次回行くとしたらビュッフェなしにします。ビュッフェの内容としては十分な感じでした。列に並んで順番に自分で選んで取り、最後にあるお肉のコーナーでは(二種類ありました)目の前で切り分けてくれます。デザートも数種類ありましたが、思っているほど食べられませんでした。
ビュッフェのあと、ショー会場への移動・スタートまでの時間が長く、少し飽きてしまいましたが、ショーが始まるととても楽しかったです。フラダンス、ファイヤーダンス、エルピスプレスリー、マイケルジャクソン、終始全く飽きません。歌を歌う方もお上手で踊りもお上手。ダンサーさんも着替え・着替え、何度も出てきます。すごいなぁと感心して見ておりました。無料で見られるフラダンスショー以外でショーを見たのは初めてで、とても楽しかったです。
As others have mentioned, I think it would be good to have a jacket.
他の方の投稿にもありましたが、上着があるといいと思います。
Thank you very much for visiting our Rockafura with your spouse. We regret that the wait time between the buffet meal and the show was long and may have caused some boredom, but we are very pleased to hear that you enjoyed the meal and the entire show. Since this was your first experience with such a show, we are confident it has become a wonderful memory of your time in Hawaii. We look forward to welcoming you back to Hawaii next time.
この度は私共のロッカフラにご夫婦でお越し頂き誠に有難うございました。ブッフェのお食事とショーの間の待ち時間が長く少々飽きてしまわれたことが残念でしたが、お食事とショー全体を楽しんで頂き大変嬉しく思っております。この様なショーは今回初めてとゆうことでハワイでの素敵な思い出になったかと確信しております。また次回もハワイでお待ちしております。
| Rating: | |
|---|---|
| Packages: | 【6月末まで10%OFF!】ビュッフェ&ショー(オリジナル席) |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2026/01/19 |
| Activity Date: | 2026/01/04 |
Reviewed by: Grandmarket
After arriving, I contacted dispatch and received a vehicle within about 5-10 minutes. However, there was a long wait for other passengers, so it took a total of about 30 minutes before we departed for the hotel. That said, I was satisfied overall because I was taken to the hotel, and once we left, the ride was quite smooth.
到着後ディスパッチの連絡をしたところ5-10分ほどで配車いただきました。ただ他の乗客待ちが長かったため、ホテルへ向けて出発するまでトータル30分ほどかかりました。ただホテルまで送ってもらえ、出発後はかなりスムーズでしたので全体的には満足です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Cloudy |
| Posted on: | 2026/01/19 |
| Activity Date: | 2026/01/17 |
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Thank you very much for coming aboard the Star of Honolulu with your spouse. We appreciate your advice for the next guests. We are very pleased that you enjoyed the New Year's Countdown Cruise. We look forward to welcoming you back in Hawaii.
この度は私共のスターオブホノルル号にご夫婦でお越し頂き誠に有難うございました。今回次のゲストの方たちへのアドバイスを有難う御座います。ニューイヤーズカウントダウンクルーズを楽しんで頂き大変嬉しく思っております。又のお越しをハワイでお待ちしております。