All Reviews for Search by check-in location

I participated on July 11. At first, I was a bit anxious because I couldn't encounter any dolphins, but I was able to see them on the second approach. Since I swim slowly, I had a hard time keeping up with everyone and was starting to give up on seeing them, but in the end, I was able to meet a pod of dolphins. Everyone mentioned seeing several sea turtles, but when I finally joined the group, there were none around, and I thought I was out of luck again, but I did manage to see one swimming by. That was great! The spam onigiri served on the boat was delicious. It was mentioned that the tip should be around 15%, and I honestly thought $20 per person was a bit tough, but the guide on the day informed us that $5 per person was acceptable, and I was happy to give that amount.

７月１１日に参加しました。最初のアプローチではイルカと出会えず
少し不安になりましたが２回目のアプローチで出会えました。特に自分は泳ぎが遅いためなかなか皆さんについていけず、自分だけ見ることができず少し諦めかけていましたが、最後の最後で群れでいるイルカと出会うことができました。ウミガメも皆さんは数匹みれたといっていましたが自分が皆さんの輪にただりついたときは全然いなくて、これまたダメかーと思いましたが一匹だけ泳いでいるのをみれました。良かった！船の上でふるまわれたスパムおにぎり、美味しかったです。チップは１５％くらいとここでは書かれており１人２０ドルは正直キツイなあと思っていましたが、当日のガイドさんからは１人５ドルと案内いただき５ドルならと気持ちよく渡すことができました。

I had wanted to try SUP for a long time, so my husband and I participated together. I was a bit anxious because we hardly exercise and I was worried about whether I could keep up with the instructor, Emiko, based on the reviews I read.

On the day of the event, it was quite windy, and we paddled while sitting to a nearby island, which took about 40 minutes. On the way back, I was able to stand on the board. I fell into the sea several times, but in the end, I managed to stand on the board and ride the waves all the way to the sandy beach.

In the end!! I was tired, but it was incredibly fun.

There were three participants that day, and two instructors accompanied us.
- The veteran instructor, Emiko, taught us strictly yet kindly. She had a big sister vibe that made her easy to approach, and I really liked her.
- Tomoki was super handsome and kind, and when I had trouble on the water, he gave me precise advice.

I thought I wouldn't be able to stand on the board, but by following their advice, I was able to do it in the end. I felt a sense of accomplishment that I hadn't felt in a while, and it was amazing.

During the free time in the morning, I rented a bike and took out pancakes from Boots & Kimo's to enjoy at Lanikai Beach. Cycling was also fun.

以前からSUPをしてみたくて夫婦で参加しました。
普段ほとんど運動をしていないことに加え、こちらの口コミからエミコさんというインストラクターさんについていけるか、叱られるんじゃないかと不安もありました。。。
当日は風が強く、近くの島まで座って漕ぎました。40分ほどかかりました。
帰りはボードの上に立つことが出来ました。何度も海に落ちましたが、最後はボードの上に立って波に乗りながら砂浜までたどり着くことができました。
結果！！疲れたけど、すごくすごく楽しかったです。

当日の参加者は三名で、インストラクターは二人ついて下さいました。
・ベテランインストラクターのエミコさんは厳しく&やさしく教えてくれました。姉御という感じで接しやすく大好きになりました。
・ともきさんはめちゃくちゃイケメンで、優しくて、海の上で困ったときも的確なアドレスをくれました。

ボードの上で立てないかと思いましたが、二人のアドバイスに従って最後には立つことが出来ました。
久々に達成感が得られ、最高に気持ちよかったです。

午前中の自由時間で自転車をかりてブーツアンドキモズでパンケーキをテイクアウトラニカイビーチにいきました。サイクリングも楽しかったです。

I challenged myself to 150 meters. It was higher than I imagined, and I was scared at first, but once I got used to it, it felt great. I'm glad I decided to go for the full 150 meters instead of a half-hearted height. The staff were friendly and took lots of photos for a fee. The final splash of water was surprisingly fun.

150mに挑戦。想像以上に高く、始めは怖かったけど慣れると気持ちいい。
中途半端な高さにするのではなく150mにチャレンジしてよかった。
スタッフの方のノリも良く、有料だが写真をいっぱいとってくれた。最後にお約束のお水ジャブンが意外と楽しい。

I was hoping to see whales jumping, but I only caught a glimpse of a tail, which was a bit disappointing. The staff were very kind, and the view from the deck was beautiful, making it a lovely cruise. The guidance was mainly in English, but there were staff members who spoke Japanese at key points, which made it easy to understand. The deck was quite windy, so it's a good idea to have something to wear. While searching for whales, the waves were high, and I took motion sickness medication, but I ended up feeling nauseous in the second half. The staff applied menthol oil, which is effective for seasickness. On the way back, I was told that I could walk to Iolani Palace, so after disembarking, I separated from the group and visited Iolani Palace and other places before taking the bus back.

クジラがジャンプする姿を期待していましたが、しっぽが少し見えたのかな？程度で少し残念でした。
スタッフの方々はとても親切で、甲板からの景色もよく素敵なｸﾙｰｽﾞでした。
基本英語での案内ですが、要所は日本語のできるスタッフの方が教えてくれわかりやすかったです。
甲板は風が強く羽織ものはあったほうがいいです。
クジラを探しながらのｸﾙｰｽﾞで波も高かったためか酔い止めを飲んでいましたが後半は酔ってしまいました。スタッフの方が船酔いに効くとメンソールオイルを塗ってくれました。
帰りには歩いてイオラニ宮殿に行けるとのことで、船を降りてから離団しイオラニ宮殿等に行きバスで帰りました。

The captain was a nice guy.
The boat was rocking a lot, so it's not suitable for small children.
There were children who were vomiting.
It's more for adults.

船長がﾅｲｽｶﾞｲでした
船揺れが激しいため、小さい子向きではありません。
吐いている子供がいました
大人向けですね

Thank you very much. I had a great time. I look forward to seeing you again. The weather was also very nice.

ありがとうございます。楽しかったです。
また是非よろしくお願いいたします。
天気もとてもよかったです

Since it was my first time using an international flight, I was anxious, but there was a counter at the baggage claim area, which made it easy to find and reassuring.

国際線は初めての利用だったので不安でしたが、荷物受け取り場所にカウンターがあるので分かりやすく安心でした。

It was like heaven for my 5-year-old son. Having transportation for pick-up and drop-off makes it easier for parents. Driving after swimming is tiring... Although the plan didn't include meals, it's not a problem since you can buy food inside the park!

5歳の息子にとっては天国のような場所でした。行き帰りの送迎はあった方が親は楽ですね。泳いだ後の運転は疲れます、、、。特にご飯は付いていないプランでしたが、園内で買えるので問題ないです！

I arrived at the meeting place 10 minutes early, but the bus didn't arrive even 10 minutes after the scheduled time. I became worried and called the number on the voucher to confirm the situation, and that’s when the bus finally arrived. Both the outbound and return trips left a very bad impression.

集合場所に10分前には着いていたのですが、集合時間から10分過ぎてもバスが来なかったため、心配になりバウチャーにある通り電話をかけて確認をしていたところにバスが到着しました、行きといい帰りといい、とても印象が悪かったです。

Although the visibility of the sea wasn't great due to the rain the day before, the emerald green and cobalt blue waters sparkling in the sunlight were truly beautiful. We encountered many sea turtles, and my husband even had moments where he swam close enough to them while being careful not to touch! Our guide, Yukiko, was also impressive just to watch, and she is a big reason why I want to join this tour again and meet her!

前日雨だったため海の透明度はいまいちとのことでしたが、きらきら太陽の光が輝くエメラルドグリーン、コバルトブルーの海は本当にきれいでした♡
ウミガメにもたくさん会え、主人はシュノーケリングスポットで触れちゃわないように気をつけるくらい近くで一緒に泳げる瞬間も！
ガイドのユキコさんも見ているだけでかっこ気持ちよく、またこのツアーに参加して会いに行きたい！と思う大きな一因です。

This was my first time using this shuttle service, and it seemed like they were deciding the order of pickups among several groups that got off the same flight. When we told them the name of our hotel, they asked us to wait for the next bus, which took about 30 minutes. When the next bus arrived, we were made to wait again until it was full. It seemed like they were determining the order of pickups, but our hotel was last. It took too long, and I was disappointed. I don't want to use this service again.

今回初めてこちらの送迎を利用しましたが、同じ飛行機で何組か降りた同じ業者を利用する中で、送迎順を決めていたように見えましたが、我々がホテル名を告げると、次のバスまで待って、ということで30分くらい待ちました、次のバスが到着すると、さらに満席になるまで待たされ、送迎順を決めているようでしたが、我々のホテルは最後でした、時間がかかりすぎてがっかりです、もうこの業者は利用したくありません。

If you're in Hawaii and not heading up Haleakala or Mauna Loa, this is the best stargazing experience you can get (in my still limited experience). Greg took us through the solar system and out into the Milky Way, showing evergreens like Jupiter and Saturn together with more exotic objects like supernova remnants and binary stars (including a spectacular yellow and blue pair). Great!

We attended the 21:00 show in mid-July - dark enough, although the almost full moon did make things complicated when objects got a bit close to it. On the flip side though, getting to take pictures of that moon with your phone through the telescope lens at the end provides a great souvenir! Our seven year-old also really enjoyed the show.

About 30 to 40 people were on board (I think there were three groups from Japan). Thanks to the favorable weather, we were able to see a truly wonderful sunset. However, the issue was with the response of the boarding staff from the previous year. Perhaps because they assume Japanese people can't speak English, they didn't approach us at all. On the other hand, they actively engaged with groups from other countries (like the mainland United States and Australia), checking on drinks and snacks. My group consisted of returnee students, so there was no problem with communication in English. It's really disappointing that the quality of service changed due to stereotypes.

1船 約 30~40 名が乗船 (日本からのグループは 3 グループとかだったかと思います)
天気に恵まれたおかげでしょうが、本当に素晴らしい夕焼けをみることができました。
ただ前年だったのは乗船スタッフの対応です。
日本人=英語ができない、と思っているからか当方には声をかけてくることはありませんでした。
その一方で他の国(アメリカ本土やオーストラリアなど)からの参加グループには積極的に声をかけ、飲み物の確認やスナックの確認があります。
私のグループは帰国子女グループだったので英語でのコミュニケーションにはまったく問題ありません。
そのため、ステレオタイプが原因でサービスの質が変わるのは本当に残念でした。

At the domestic terminal of the airport, there were no other people besides us who got off. At that time, they were unloading luggage from the bus, but when it was our turn, there was no sign that they would help with our luggage, so we unloaded our own trunks. Since the fare included a tip and no additional tip could be given, I wonder if that’s why they didn’t help with the luggage? The driver we had on the way there quickly unloaded our bags at the hotel and returned to the car with a smile, so it might depend on the driver.

空港の国内線乗り場で私達以外の人は降りました。
その時は、バスから荷物を降ろしてあげていましたが、私達の時は荷物を降ろしてくれる気配がなく、自分でトランクを降ろしました。
チップ込料金で、もうチップはもらえないので、荷物も降ろしてくれなかったのかな？
行きに乗った時の運転手さんは、ホテルで荷物をテキパキ降ろし、ニコニコしながら素早く車に戻って行きましたので、ドライバーによるのかもしれません。

We had the most awesome time on Makani Catamaran! The views of the city are beautiful and give you a very different perspective of the city from the ocean.

The catamaran is well maintained, clean, and very stable on open waters. The best place to sit is up front near the trampolines as you head out towards Diamond Head.

Captain Brad, Adam, and Tommy were very personable, and made sure that all passengers were having a great time.

We highly recommend this sunset cruise. It is so relaxing and absolutely stunning!

On the third day in Hawaii, I was filled with excitement as I headed to the meeting place! The shuttle bus arrived! The person in charge got off the bus! Their first words were, "This tour is canceled today!?" Seriously! Unbelievable!

ハワイ3日目朝から心ウキウキワクワクさせながら集合場所へ！お迎えのバスが到着！バスから担当者が降りてきた！第一声がこのコースは今日キャンセル⁉️マジ！あり得ない！

The activities themselves and the staff were good, but the shuttle tour was quite stressful.

First, the meeting time was 7:45, but the car did not arrive. There were other Westerners at the meeting point, and we were all waiting together, confirming that the shuttle had not come. At 8:05, one shuttle arrived. I felt relieved and tried to get on with others, but our names were not on the list. When I asked the driver, he said another car would come, so we had to wait... We had already been waiting for 20 minutes, and we were the only Japanese left behind. I started to worry whether our reservation was confirmed.

Even at 8:15, the car had not come. It was getting too late, so I left my companions and ran to the hotel front desk to make a call. However, I was told that they were delayed due to traffic and to wait another 10 minutes, so I ran back to the meeting point.

At 8:30, even after waiting more than the 10 minutes they mentioned, the car still had not arrived. I started to feel like canceling. For now, I ran back to the hotel front desk and called again. I was told it would come soon, so I ran back to the meeting point. Standing outside for so long made me anxious and angry, and I was getting tired.

At 8:40, the shuttle finally arrived. Since most of the passengers were Japanese, it seemed to be a car that gathered Japanese tour participants. Later, I found out that others had also been waiting without knowing what was going on.

Inside the car, the driver apologized for the delay, but since it was in English, I couldn't fully understand the reasons. We arrived at the destination safely. The activity itself was 20 minutes late, but I was in a group with other Japanese participants, and the staff were fun, plus the scenery was great, so it turned out to be a wonderful time.

Around 13:00, the activity ended. We collected our belongings and selected photos, but since we hadn’t been informed about the return meeting time, we just waited. At 13:30, since it was hot outside, the driver kindly let us into the car. I appreciated that.

However, while all the Japanese participants who did the activity got on, we had to wait because the members from the outbound shuttle were not all present. At 14:15, the remaining person arrived, apologizing as they got on. We departed, but I had expected to be back in Waikiki by 14:30, which messed up my plans for the day. I thought if they had informed us of the return meeting time, we wouldn’t have been delayed this much.

Around 15:30, we returned to the hotel in Waikiki.

As I mentioned, I cannot trust the shuttle timing at all. Additionally, all communication is in English, and using a mobile phone abroad is difficult, which made me very anxious and stressed. The staff were all nice, and the activity was enjoyable, but it seems that no one is managing or taking responsibility for the schedule and timing of the optional tour with shuttle service. In this situation, I cannot recommend it to others, and I think improvements are necessary, so I will give it one star.

アクティビティ自体も、スタッフも良かったですが、送迎付きツアーとしてはストレスが溜まりました。
まず、集合時間7:45でしたが車が来ない。欧米人の方も待ち合わせ場所にいて、お互い同じツアー参加者で送迎車が来ないことについて確認したりして待っていました。
8:05に一台の送迎車が到着。ほっとして他の方と一緒に乗り込もうとしますが、私達の名前はなく、運転手に聞くと、もう一台車が来るから待つようにと…既に20分待っている上、残されるのは日本人の私達だけ。予約が取れているのか不安になります。
8:15になっても車は来ない。いくらなんでも遅すぎるので同行者を残し、ホテルのフロントに走り、電話をかけます。しかし、道路渋滞？のため遅れているからと、あと10分まつように言われ、集合場所に走って戻ります。
8:30、言われた10分以上待っても車が来ない。キャンセルしたくなってきます。とりあえずもう一度ホテルのフロントに走り、再度電話します。すぐ来ると言われ、また集合場所に走って戻ります。ずっと外で立ちっぱなしでいることもあり、不安と怒りで疲れます。
8:40、やっと送迎車到着。大半が日本人だったので、日本人のツアー客を集めた車のようです。後で聞いてみると、他の方もよく分からずずっと待っていた様子。
車の中で、運転手が遅れたことを謝っていましたが、英語なので理由等はよくわかりませんでした。
無事に現地到着。アクティビティ自体は20分遅れでしたが、他の日本人の方と一緒のグループでしたし、スタッフさんも楽しい方で、景色も良く最高の時間でした。
13:00頃アクティビティが終了。荷物を回収したり、写真を選びますが、帰りの集合等は聞いていないためそのまま待ちます。
13:30、外が暑いため、運転手さんが気を利かせて、車の中に入れてくれました。これはありがたかったです。
しかし、一緒にアクティビティをしていた日本人は全員乗り込みましたが、行きの送迎車のメンバーが揃っていないため、この状態で待ちます。
14:15、まだ来ていなかった方が謝りながら乗車。出発しましたが、14:30にはワイキキに戻れると思っていたため、当日の予定が狂います。最初に帰りの集合時間等を知らせておけばこんなに遅れなかったのでは？と思いました。
15:30頃、ワイキキのホテルに帰着。

以上のとおり、送迎については時間が全く信用できません。また、やりとりは全て英語になりますし、海外では携帯も使いづらいため、とても不安で、ストレスが溜まりました。
スタッフは皆さん良い方でしたし、アクティビティも楽しかったですが、送迎付きのオプショナルツアー記載の日程や時間については、誰も管理されてないし、責任もないのだと思います。
この状態では他の人におすすめはできないのと、改善した方が良いと思うので、星は1つにします。

The weather was perfect, and the dolphin watching was a huge success! Under the precise guidance of the staff, we encountered a large number of wild dolphins! Just when we were already very satisfied, we even got to see a super rare seal, making it an incredibly fulfilling experience for the whole family!

天気も最高の中、イルカウォッチは大成功！
ガイドさんたちの的確な指示のもと大量の野生のイルカに遭遇！
大満足していたところにトドメに超レアなアザラシまで見ることができ家族含めて大満足の体験でした！！

The day of participation was unfortunately marked by cloudy skies and intermittent rain, but when the sun peeked through for a moment, it was absolutely beautiful! We played beach volleyball, and even though we couldn't communicate with people from other countries, it felt like we connected through sports, making it a really enjoyable time! The hamburger we had for lunch was also incredibly delicious! We were able to see a lot of fish while snorkeling! I think it would be stunning on a sunny day, so I would love to participate again!

参加日はあいにくの曇りとパラパラ雨の繰り返しでしたが、一瞬晴れ間がさすと最高にきれいでした！
ビーチバレーをやりましたが他国の方たちと言葉は通じませんが、スポーツで気持ちが繋がった感じがしてとっても楽しい時間でした！
お昼に食べたハンバーガーもすごくおいしかったです！
シュノーケリングもお魚がたくさん見れました！
晴れたら最高にきれいだと思うのでまた参加したいです！

I had a great time!
On a weekday in July, I was able to ride smoothly with relatively short lines.
Since the ground is hot, it's definitely better to wear water shoes.

とても楽しかったです！
7月平日、比較的並ばずスムーズに乗れました。
地面が暑いので、絶対に海用のシューズを履いて行ったほうがよきです。

We enjoy had a lot of fun! The kids played very high with every equipment.

We went snorkeling at two dolphin sighting points. At the first spot, there were hardly any dolphins, and I thought it might be a lost cause, but the second round was a huge success! A tremendous number of dolphins swam back and forth around us. It became an amazing memory!

イルカ出現ポイントを2か所シュノーケリングしました。
1回目のポイントは、ほぼ居なくて、無理かなぁと思っていたのですが、2回戦目は、大当たり！
凄い数のイルカが、自分たちの周りを行ったり来たり。
サイコーの思い出になりました！

I participated with my father and son. It was much more fun than I expected, and I think it's a recommended tour for people who love marine sports!

私の父と息子で参加。思ってたよりもすごく楽しかったようでマリンスポーツ好きの人にはお勧めのツアーと思います！

Sharks that I've only seen in aquariums gracefully approach me, waving their fins right in front of me. The safety is guaranteed, so I can watch them without any anxiety.

Please take a moment to see a wild shark.

今まで水族館でしか見たことのない鮫が、目の前で優雅にヒレを振り近づいてきます。安全性も担保されており、全く不安なく見ていられます。

是時一度野生の鮫の姿を見て下さい。

I have been using this service for round trips. They arrive on time, which gives me a lot of peace of mind.

I plan to request it again next year.

　往復こちらを利用させてもらっています
時間通りに来てもらえるので、とても安心です

来年もお願いしようと思っています

I used your service last time as well. I was glad that I was found quickly and smoothly guided to the car.

This time, even though I was wandering around with the voucher, I couldn't be found, and it made me sad.

I felt that it was different from Japan.

　前回も利用させていただきました
すぐに見つけて頂き、スムーズに車まで案内されてよかったです

今回は、バウチャーを持ってウロウロしていたのに見つけてもらえず
悲しかったです

日本とは違うって思いました

I participated first thing in the morning, so the ending time was also in the morning. It was great that there was no wasted time. I've done parasailing a few times, so I chose a height of 150 meters. It was really pleasant and the best experience. It was still a bit chilly in the morning, so after getting splashed in the sea, I felt a little cold. The foreign girl whose birthday it was that day was getting dunked in the water as a special treat, so by the time she returned to the boat, she was shivering (laughs). That must have become a good memory for her too (*^_^*). I’ve definitely decided to participate again next time!

朝一番に参加したので、終了時間も朝^^
時間に無駄がなくてすごく良かったです。
パラセーリングは何度かやっているので、高さは150メートルにしました。
本当に気持ちよくて最高でした。
朝はまだ少し肌寒かったので、海ポチャされた後はちょっと寒かったです。
その日が誕生日だった外国人の女の子は、大サービスで海に沈みまくられていたので、船に戻ったときには震えていました（笑）
それもいい思い出になったことでしょう(*^_^*)
次回もまた参加決定です！！

The weather was nice and the waves were calm, so I was able to enjoy myself without getting seasick. The sea was beautiful, the sea turtles were cute, and the food was delicious, so it was the best experience. I'm really glad I participated!

天気がよく波も穏やかだったので、船に酔うこともなく楽しく過ごせました。
海は綺麗だし、ウミガメはかわいいし、ご飯も美味しかったので最高でした。
参加して本当に良かったです！

I thought it was a bit early for sunset. There were fewer Japanese people and many Westerners, but the reservations were fully booked.

All the explanations were in English. Among the stylishly dressed young people, it felt like being in a scene from a movie. In reality, people of various ages were enjoying sailing. The staff was attentive to all the guests.

サンセットの時間には少し早いかと思いました。
日本人は少なく欧米のかたが多いですが、予約は一杯でした。

説明は全て英語です。
華やかにおしゃれをした若者の中で、映画のワンシーンにいるかのようでした。実際には様々な年代の方がセーリングを楽しんでいました。スタッフも全てのお客さんに気を配っていました。

I took my daughter and her family to this Luau and I am so glad we bought the Royal package. It was great. We were right in front and the dancing was great and the Fire dancing was fantastic. I also liked the fact the they involved you in different activities. Food was great also. I liked the fact they will stay and take pictures with you at the end with your own camera. Overall I would definitely recommend this Luau to everyone.