Reviewed by: かすみ
The guide was cheerful and friendly, and she took beautiful photos for us. The ocean was stunning, making it an unforgettable experience! The hamburger we had for lunch by the sea was exceptional!! We lost track of time while snorkeling and playing with the fish; it was truly the best tour! Thank you very much!
ガイドのお姉さんが明るく気さくな方で、綺麗に撮影をしてくださいました。海はもちろんのこと綺麗で生涯忘れる事のない体験になりました!海で食べる昼食のハンバーガーは格別!!シュノーケリングも時間を忘れて魚たちと戯れることができ、本当に最高なツアーでした!ありがとうございました!
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| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Couples |
| Posted on: | 2019/03/24 |
| Activity Date: | 2019/03/21 |
Reviewed by: chucha
I was glad to see more sea turtles than I expected. I had seen them on land many times, but I don't think I've seen them swimming very often. There were quite a few around the boat and they were close by.
I also went snorkeling in the coral sea, but I heard that it had been raining a few days prior, so the visibility wasn't great. I'll save that for next time as something to look forward to.
It was a recommended tour that allowed me to feel the essence of Hawaii.
ウミガメが思っていたより多く見られ良かったです。陸にいるのは何度も見ていましたが泳いでいるのはあまり見られないと思います。
船の回りにも結構いて近かったです。
サンゴの海でシュノーケリングもしましたが数日前まで雨が降っていたとの話で透明度はイマイチでしたがまた次回のお楽しみとして取っておきます。
ハワイらしさを感じられるおすすめのツアーでした。
| Rating: | |
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| Packages: | 軽食付きプラン |
| Attended as: | Friends |
| Posted on: | 2019/03/24 |
| Activity Date: | 2019/02/23 |
Reviewed by: Mel
Best in town, great view, great crew, great cocktails
| Rating: | |
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| Packages: | Buy One, Get One FREE - Book Now! |
| Attended as: | Friends |
| Posted on: | 2019/03/24 |
| Activity Date: | 2019/03/22 |
Reviewed by: Charles
The boat was a little bit too crowded, but the dinner experience and the view of Waikiki were great.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2019/03/23 |
| Activity Date: | 2019/03/14 |
Reviewed by: Charles
The trip to the sandbar and the reef exploration were great, the crew was very helpful and the overall experience was amazing.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2019/03/23 |
| Activity Date: | 2019/03/15 |
Reviewed by: Ken
We were blessed with beautiful weather and had the best experience. The staff's performance and guidance were impeccable, allowing us to spend a memorable day. The lunch on board was also exceptional. I will participate again.
いい天気に恵まれ、最高の体験ができました。スタッフの演出、リードも申し分がなく心に残る一日を過ごすことができました。船上でのランチもまた格別です。また、参加します。
| Rating: | |
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| Packages: | 【無料特典付き!】BBQハンバーガーランチ付きプラン |
| Attended as: | Families |
| Posted on: | 2019/03/23 |
| Activity Date: | 2019/03/20 |
Reviewed by: フーミン
We started with dinner, and then enjoyed hula, singing, and dancing with very quick costume changes. Even the impersonators sang like professionals. I was a fan of that nostalgic Elvis. The show was wonderful, and my hands turned red from all the applause.
ディナーから始まり、フラや歌、踊りなどとても素早い衣装替えで楽しみました。
そっくりさんでも歌はプロですね。懐かしいあのプレスリー。実はファンでした。
ショーが素晴らしくて、拍手で手が真っ赤になっちゃいました。
| Rating: | |
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| Packages: | VIPコースディナー(ステージ前テーブル席) |
| Attended as: | Couples |
| Posted on: | 2019/03/23 |
| Activity Date: | 2019/03/18 |
Reviewed by: フーミン
A shallow sandy beach is located a little away from the coast, where we played beach volleyball. It had been a while since I played volleyball, and I struggled a bit with my feet getting caught in the water. But falling dramatically was a fun scene. The view from there included locations filmed in Jurassic Park, with emerald green, beautiful sky blue, ocean blue, and white clouds floating above, making it look like a place where angels had descended. The people I went with also naturally became friends, and I was happy with the hamburgers and hot cocoa we had for lunch.
海岸から離れて、少ししたところに水深浅の砂浜があり、ビーチバレーをしました。久しぶりのバレーボールでしたが、水に足をとられて四苦八苦。でも大げさなこけかたも楽しい一シーンですね。そこから見える景色は、ジュラシックパークで撮影された場所も眺められて、エメラルドグリーンと、綺麗なスカイブルー、オーシャンブルーと白い雲が浮かんでいて、本当に天使が舞い降りてきた場所のように見えました。一緒に行った方々も自然に仲良くなれて、昼食のハンバーガーや、ホットココアも嬉しかったです。
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン(2023年3月までの参加) |
| Attended as: | Couples |
| Posted on: | 2019/03/23 |
| Activity Date: | 2019/03/20 |
Reviewed by: Kkb
We had a great time. Our guides were wonderful. The turtles are amazing I highly recommend this tour
| Rating: | |
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| Packages: | Snorkel Cruise (100% Capacity) |
| Attended as: | Couples |
| Posted on: | 2019/03/22 |
| Activity Date: | 2019/03/19 |
Reviewed by: Jerome
Great service well mannered staff excellent time efficiency very accommodating extremely helpful
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Families with Young Children |
| Posted on: | 2019/03/22 |
| Activity Date: | 2019/03/19 |
Reviewed by: ハワイ初心者
The explanation of the meeting point was vague, and I spent 30 minutes searching before arriving at the ticket sales location for the Atlantis tour. When I confirmed the meeting point, I was pointed to the beach and told to gather there 15 minutes prior. After waiting for a long time, I started to feel suspicious five minutes before departure and checked with another staff member, who informed me that check-in was already happening for the boat that had arrived. I ran and barely made it on time, but if I hadn't realized, I would have missed the boat. I feel frustrated with the unkindness of the female staff member I initially spoke to.
The tour itself was very good, so it's really disappointing that the guidance for the meeting point was so unhelpful. I cannot recommend this to those who do not know the name and location of the hotel tower and cannot speak English, as they are likely to miss the boat.
集合場所の説明が曖昧で30分も探してアトランティスツアーのチケット販売所に到着。集合場所を確認するとビーチを指差しここに15分前に集合とのこと。ずっと待って5分前に怪しいと思い別のスタッフに確認すると既に到着していた船でチェックインとのこと。走ってぎりぎり間に合ったが、気づいていなければ乗り遅れていました。最初に確認した女性のスタッフの不親切には憤りを感じます。
ツアーそのものはとても良かったので、集合場所の案内が不親切なのがとても残念です。
現地のホテルのタワー名と場所が分からず英語もできない方は、乗り遅れる可能性が高いのでお勧めできません。
アロハ、私たちとレビューを共有していただきありがとうございます。あなたの体験が期待以下であったことを知り、とても残念に思います。貴重なフィードバックを感謝し、チームと共有いたします。マハロ!
Aloha, thank you for taking time to share your review with us. We are very disappointed to learn that your experience was less than exceptional. We appreciate your valuable feedback and will share it with our team. Mahalo!
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| Packages: | 窓が大きいプレミアムプラン<定員64名/2019年3月31日までのご参加> |
| Attended as: | Families |
| Posted on: | 2019/03/22 |
| Activity Date: | 2019/03/19 |
Reviewed by: Veronica
We did the three combo activity and it as absolutely full of fun! Overall it was a great day out in the sun and beach. Staff was friendly and helpful. I do wish the time at Hanauma bay was longer and had options of later pick up, it was beautiful and breathtaking. Wish I could of stood longer. Bring snacks and drinks highly recommend.
Mahalo for your review! Come see us again soon!
| Rating: | |
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| Packages: | Parasailing + Tandem Jet Ski + Hanauma Bay Snorkeling |
| Attended as: | Couples |
| Posted on: | 2019/03/22 |
| Activity Date: | 2019/03/20 |
Reviewed by: Veronica
To begin with the staff was super friendly and engaging. Saul was on time and absolutely beautiful. I would return on my next trip.
| Rating: | |
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| Packages: | Daytime Booze Cruise (90 mins) |
| Attended as: | Couples |
| Posted on: | 2019/03/22 |
| Activity Date: | 2019/03/19 |
Reviewed by: 元気君
I was disappointed that I couldn't see the dolphins, but thanks to all the staff, I had a great time! I want to participate again the next time I go to Hawaii.
イルカを見えなくて残念でしたけどスタッフ皆様のおかげですごく楽しかった!また今度ハワイに行ったらもう一回参加したい。
Yes. Please join us again! We look forward to seeing you.
はい。また是非参加してください!!お待ちしております。
| Rating: | |
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| Packages: | 7:30出港プラン<送迎付き> |
| Attended as: | Friends |
| Posted on: | 2019/03/22 |
| Activity Date: | 2019/03/17 |
Reviewed by: Marisol
The overall experience was awesome! We took the transportation from Waikiki which was great. Cousin Emma, our hostess was amazing! She learned all our names from the check in. Emma was funny in providing details needed for the luau & she was very sincere in treating us like Ohana. It is evident she loves her job! When I first booked the luau I thought the length of time would be too long but it is so well planned that we were occupied the entire time. The location is beautiful so we took lots of pictures. The food was delicious! The entertainment was spectacular. It was a tremendous value for everything we experienced. I highly recommend Paradise Cove Luau!
| Rating: | |
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| Packages: | Standard Package - Hawaiian Experience with Dinner Buffet (Wing Seating) |
| Attended as: | Families |
| Posted on: | 2019/03/22 |
| Activity Date: | 2019/03/17 |
Reviewed by: Kahara
I had an unexpected event and couldn't make it on time, but I was able to participate thanks to the prompt and courteous response. The sandbar was beautiful and came up to my waist. When I asked the staff to take photos, they captured stunning shots from various angles. Thank you very much! I look forward to participating again!
ハプニングが起き集合時間に間に合わなくなってしまったのですが、すぐに丁寧にご対応いただき参加することができました。
サンドバーは腰下までありとっても綺麗でした。スタッフの方に写真を頼むと、様々な角度から映える写真を撮ってくださりました。本当にありがとうございました。また参加させていただきます!
| Rating: | |
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| Packages: | 【3月限定!割引キャンペーン】BBQハンバーガーランチ付きプラン |
| Attended as: | Friends |
| Posted on: | 2019/03/22 |
| Activity Date: | 2019/03/18 |
Reviewed by: とうと
It was a plan that included transportation and a cruise. As long as you are at the meeting place on time, you can relax and enjoy the convenience of being taken care of, which is priceless.
There was breakfast included, but since the weather was nice right after departure, everyone went out to the deck to enjoy themselves, so I was glad I didn’t add that option.
As for the whales, I was able to see a few spouting water and their dorsal fins. If I could wish for more, I would have liked to see more whales playing around.
The tour itself was very good, but since I didn’t get to see the whales as I had hoped, I rated it as good. I would like to participate again.
送迎とクルーズ付きプランでした
時間通り、集合場所にいればあとは連れて行ってもらえるので、お金には変えられない安心とラク、便利さでした。
朝食付きもありましたが、出航してすぐ天気良かったので皆、デッキへ出てそれぞれ楽しんでいたので付けなくて良かったな、と思いました。
肝心のクジラは、潮を吹いてる所と背びれを数頭見ることができました。
欲を言えばもう少し多くのクジラと遊んでいる姿を見たかったです
ツアー自体はとても良かったですが、自分の中で思ったようなクジラを見ることができなかったので、よかったの評価にしました
また参加したいと思います
Thank you very much for boarding with us. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
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| Packages: | ホエールウォッチ<2020年12月31日まで> |
| Attended as: | Couples |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/03/14 |
Reviewed by: saburina
The dolphins were very smart and adorable, and I was satisfied with the fun interaction. My nephew, who participated with me, was also thrilled. The water in the lagoon was murkier than I had imagined.
During the wait, the reception area was very cold due to the strong wind, so we moved and sat on a chair by the pool, but we were soon asked to leave by a hotel employee since it was for hotel guests only, which is understandable.
After the interaction, the price for the photos we had taken was high... so I deducted one star for that.
イルカさんがとてもお利口さんで可愛らしく、楽しく触れ合えて満足です
一緒に参加した甥っ子も大喜びでした
ラグーン内の水は想像より濁ってました
待ち時間、受付場所は風が強くとても寒かったので移動し、プールサイドのチェアに腰掛けましたが、すぐにホテル従業員に退去するように注意されました(:_;)※宿泊客専用なので仕方ないですね
触れ合い後、撮影してもらった写真の値段が高くて…
その分☆1つマイナスとさせてもらいました
Aloha Saburina! Thank you for joining us at Dolphin Quest. We hope your encounter was one to remember, as you learned about and interacted with our dolphins. We offer various photo packages to choose from after your program for guests who would like a souvenir of their experience. We hope to see you again for another dolphin encounter with better weather conditions.
Mahalo!
Dolphin Quest Oahu
Aloha Saburina! Thank you for joining us at Dolphin Quest. We hope your encounter was one to remember, as you learned about and interacted with our dolphins. We offer various photo packages to choose from after your program for guests who would like a souvenir of their experience. We hope to see you again for another dolphin encounter with better weather conditions.
Mahalo!
Dolphin Quest Oahu
| Rating: | |
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| Packages: | イルカと泳ぐ!ドルフィン・エンカウンター |
| Attended as: | Families |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/03/11 |
Reviewed by: Mike
You never get tired of seeing sandbar and Galapagos sharks in their natural environment. Third time out with OneOcean and second with safety diver Kayleigh. We even were treated to surfacing humpbacks on the way out! Look forward to my fourth dive!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Solo Travelers |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/02/19 |
Reviewed by: soru
The staff at the reception was Japanese, and I was able to smoothly enter the lesson after just handing over the voucher. My valuables were properly stored in the drawer at the counter. The instructor could speak a little Japanese, which was helpful.
After a brief explanation, the lesson began. When the waves came, they gave me instructions on when to stand up. I was able to surf while enjoying the view of Waikiki.
Afterward, when I used the shower near the counter, I was also lent a towel.
Thank you, March. I had a great time in the lesson.
受付のスタッフの方が日本人の方でバウチャーを渡しただけですんなりとレッスンに入れました。貴重品もきちんとカウンターの引き出しに保管してもらえました。教えて頂いた方も片言の日本語が出来たので助かりました。
簡単な説明があり、レッスンが始まります。
波が来るとタイミングをみて、立ってと支持をくれます。
ボードに立って、ワイキキの景色を楽しみながらサーフィンが出来ました。
終わった後カウンターそばのシャワーを使った際、タオルも貸して頂けました。
マーチありがとう。レッスン楽しかったです。
| Rating: | |
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| Packages: | サーフィン【プライベートレッスン 】 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/03/17 |
Reviewed by: Carrie
I had a wonderful time on the cruise ship. Crab and steak are my favorite foods, but my most memorable experience was with my tour bus driver, Lola Tripp. She was an amazing woman, and her lively personality and insight into oahu made my trip worthwhile. I definitely recommend anyone who wants a good experience to apply for the Lola bus! Give five stars.
| Rating: | |
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| Packages: | 2.5-hour Afternoon Premier Cruise |
| Attended as: | Friends |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/02/22 |
Reviewed by: みかん
It was my first time paragliding in my life! I chose the lowest option at 90 meters, but I enjoyed it enough! We paid a $10 tip for two people.
人生で初めてのパラセイリングでした!
一番低い90メートルを選びましたが十分楽しめました!チップは2人で10ドル支払いました。
| Rating: | |
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| Packages: | 高さ90メートル |
| Attended as: | Friends |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/03/13 |
Reviewed by: いちご
I wanted to participate in a tour where I could experience things that can't be done in Japan, so I joined a zipline tour. Since it included pick-up service, I waited before the meeting time, but even when the time came, no one showed up. It said, "If the pick-up doesn't arrive after waiting for 5 minutes, do not leave the location and contact the tour company..." so I made a call (there was no Japanese-speaking staff). The meeting place was the hotel tour lobby, and it seemed to be delayed because there were many other tour participants and the pick-up was from several hotels.
There was no Japanese guide at Keana Farm, so all the explanations were in English, but the tour guide explained things clearly in simple English multiple times. Since the meeting was early in the morning and we returned to Waikiki after 2 PM, it's better to have breakfast beforehand. At Keana Farm, you can buy juice and snacks, but there wasn't a place to have lunch.
You can also enjoy the scenery of the North Shore, and since you can experience the largest zipline in Oahu, I recommend it.
短い期間の中で、日本ではできない体験ができるツアーに参加したいと思い、ジップラインツアーに参加しました。送迎付きだったので、集合時間前から待っていましたが、時間になっても来なくて「5分待っても迎えが来ない時はその場所から離れず、ツアー会社に連絡…」とあったので電話をしました(日本語スタッフはなし) 集合場所がホテルのツアーロビーで、他のツアー参加者がごった返していて、いくつかのホテルを回ってからのピックアップだったのでおそかったようです。
ケアナファーム にも日本語ガイドはいないので説明は全て英語でしたが、ツアーガイドも分かりやすく、簡単な英語で何度も説明してくれました。
朝早い集合でワイキキに戻ってくるのが2時過ぎるので、朝食は取っていった方がいいです。ケアナファーム ではジュースやスナックを買うことができますが、ランチを食べるようなところは無かったです。
ノースショアの景色も堪能できて、ジップラインもオアフ島最大のジップラインも楽しめるのでオススメします。
| Rating: | |
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| Packages: | 送迎付き |
| Attended as: | Families |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/03/18 |
Reviewed by: みい。
I was told that there was no reservation. I'm not sure if it was a mistake by Veltra or Polo Club, but although I was able to go horseback riding somehow, the attitude of the Polo Club was consistently poor, and I felt terrible even though I did nothing wrong. The phone support from Veltra was only in English, so I couldn't contact them right away. That was disappointing as well. Since I was really looking forward to the activity, I felt very let down.
予約が入っていないと言われました。ベルトラのミスなのかポロクラブのミスなのか分かりませんが、何とか乗馬は出来たものの終始ポロクラブの対応(態度)が悪く、こちらは何も悪くないのに最悪の気分でした。ベルトラの電話対応は英語のみで直ぐに連絡することができませんでした。その面でも残念。楽しみにしていたアクティビティだけあって、とても残念な思いをしました。
Thank you very much for your patronage.
However, I can imagine how disappointing it must have been to be informed on the day of your reservation that it was not recorded, despite having a confirmed booking.
Upon checking the situation for that day, I found that your reservation through VELTRA was properly received, and a reservation number was issued upon completion of the arrangements. However, it seems that the operating company mistakenly scheduled your reservation for March 15. They recorded that you were not present on March 15, and when you arrived on March 18, it caused confusion. Upon confirming the voucher you brought on that day, it became clear that your reservation with VELTRA was for March 18, and they made urgent arrangements for you to participate.
Normally, we would provide service beyond the usual standards to address such confusion, but I have heard that the staff also displayed an unpleasant attitude, which makes us at VELTRA very sad. Additionally, if there had been a report to VELTRA on March 15, we could have avoided causing you any inconvenience on March 18. I recognize that there was a lack of coordination between VELTRA and the operating company, and I must deeply reflect on this matter. I sincerely apologize once again.
I have sent you a separate email, so I would appreciate it if you could check that for further details. I apologize for making you feel disappointed during your valuable stay in Hawaii. To prevent similar inconveniences in the future, we will work closely with the operating company to ensure that we can provide better service.
Thank you for your understanding.
VELTRA Customer Support
ご利用くださり誠にありがとうございます。
しかしながら、ご予約が確定していたにも関わらず、当日現地にて予約が入っていないと伝えられたため、非常に残念なお気持ちだったかと察します。
当日の状況を確認しましたところ、VELTRAでのご予約は正常に受付をし、手配完了に伴い予約番号も発行されておりましたが、催行会社側で予約を誤って3/15にて手配をしてしまっていたとのことでございました。催行会社側ではお客様が3/15に当然ながらいらっしゃなかったと記録しておりましたところ、3/18にてお越しになられたために混乱してしまったようでございます。当日、お客様が持参されたバウチャーを確認し、VELTRAからのご予約は3/18であったことがわかったために、ご参加いただけるように当日急遽お手配をさせていただいたとのことでした。
本来であれば混乱をお招きしてしまいましたので通常以上にサービスを提供するところであるところ、スタッフも不愉快な態度であったとお伺いしVELTRAとしてもただただ悲しく思います。またVELTRA宛てにも3/15の時点で報告があれば当日3/18にお客様に直接ご不便をおかけすることはなかったことを思いますと、VELTRAと催行会社の連携不足がありましたことについても深く反省しなければならないと認識いたしました。重ねて心よりお詫び申し上げます。
別途メールにてご連絡させていただいておりますので、詳細につきましてはメールをご確認いただけましたら幸いです。
この度は貴重なハワイ滞在期間中にもかかわらず、残念なお気持ちにさせてしまいましたことお詫び申し上げます。
今後同様のご迷惑をおかけしないためにも、催行会社との連携を密にとり、より良いサービスが提供できるように努めてまいります。
何卒よろしくお願いします。
VELTRAカスタマーサポート
| Rating: | |
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| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/03/18 |
Reviewed by: kame
There aren't many things to enjoy if it's under 40 inches. There are about four options. While I think safety is considered, when it comes to things like children's slides, Japanese products are more enjoyable. There are also more varieties in Japan.
40インチ以下の場合楽しめるものがあまりありません。4つくらいです。安全に配慮されてると思うのですが、子供用の滑り台等を考えた場合、日本のモノのほうが楽しめますね。種類も日本のほうが多いです
| Rating: | |
|---|---|
| Packages: | 【期間限定 割引キャンペーン】1日パス / 送迎付き |
| Attended as: | Families |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/03/18 |
Reviewed by: samu
This is unavoidable.
The staff was friendly and there was nothing unpleasant, but with the bad weather, it felt cold and like a struggle... There weren't many fish, but I was able to enjoy the turtles.
The visibility was also lacking. Those who are used to snorkeling might find it unsatisfactory.
The food wasn't delicious either.
I probably won't visit again.
こればかりは仕方ない。
スタッフはフレンドリーで不快はなかったですが、天気が悪いと、寒くて修行の様。。。。魚も余りいないですが、亀は十分堪能できました。
透明度も今ひとつ。シュノーケルに慣れた人は物足りないです
食事も美味しくはない。
再訪は無いかな
Aloha! This is the Captain Bruce's Paradise of the Sea Tour.
I understand that the weather on the day of your participation was not favorable. Unfortunately, we cannot control the weather for outdoor tours... I sincerely apologize for that.
Thank you very much for your valuable feedback regarding the meals. We want to continue improving not only the tour content but also ensure that everyone enjoys their meals.
If you have the opportunity, we would be delighted to have you visit us again. All of our staff are looking forward to that day from the bottom of our hearts.
アロハ!キャプテンブルース天国の海ツアーです。
ご参加いただいた日は天候に恵まれなかったとのこと。屋外でのツアーの為天候ばかりはコントロールするできず。。。申し訳ございません。
そしてお食事について貴重なご意見本当にありがとうございました。ツアー内容はもちろんの事、皆様にお食事も楽しんで頂けるようこれからも進歩していきたいと思います。
また機会がございましたらぜひ遊びにいらして頂けると嬉しいです。その日をスタッフ一同心よりお待ちしております。
| Rating: | |
|---|---|
| Packages: | 午後プラン<2019年3月31日まで> |
| Attended as: | Friends |
| Posted on: | 2019/03/21 |
| Activity Date: | 2019/03/18 |
Reviewed by: PITERA
An absolutely fantastic tour with no complaints! The hospitality from the captain and crew was top-notch!!! The bone-in short ribs for lunch on board were truly delicious (⌒▽⌒) I was happy to tip from the heart♡
文句なしのとっても楽しいツアー!
キャプテンやクルーの方のホスピタリティも最高!!!船上ランチの骨つきカルビも本当に美味しかったです(⌒▽⌒)
チップも心から払えました♡
Aloha! Thank you so much for your wonderful comment. With your words in my heart, I will continue to move forward without stopping to ensure you have an even more enjoyable experience. Please do come and visit us again when you come to Hawaii!
アロハ!とっても嬉しいコメント本当にありがとうございます。
そのお言葉を胸に、より楽しんで頂けるよう立ち止まることなく進んでいこうと思います。
またハワイにお越しの際はぜひ遊びにいらしてくださいね。
| Rating: | |
|---|---|
| Packages: | 午前プラン<2019年3月31日まで> |
| Attended as: | Families |
| Posted on: | 2019/03/20 |
| Activity Date: | 2019/03/19 |
Reviewed by: Keb
Very nice time on the ship. Plenty of room to move around to see whales. Saw 8 whales on our trip. Lots of blows and flukes. I recommend this trip to anyone looking for a whale sighting. The boat was professionally staffed and the buffet was good.
| Rating: | |
|---|---|
| Packages: | 2.5-hour Afternoon Premier Cruise |
| Attended as: | Friends |
| Posted on: | 2019/03/20 |
| Activity Date: | 2019/03/16 |
Reviewed by: kame
At first, the children were happy to be on the boat, but perhaps due to bad luck, even though the weather was nice, we couldn't see anything. They provided trivia about whales over the intercom, but everyone around seemed a bit deflated since we didn't see anything. I'll just chalk it up to bad luck.
最初は船に乗れて子供も喜んでいましたが、運が悪かったのかて天気も良かったけれども何も見れませんでした。クジラのトリビアなどを船内放送で教えてくれるのですが、何も見れなかった事に対して周りもしらけ気味。運が悪かったと思っておきます
Thank you very much for boarding with us. We sincerely look forward to welcoming you back on board during your next visit to Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 家族割引!ホエールウォッチ |
| Attended as: | Families |
| Posted on: | 2019/03/20 |
| Activity Date: | 2019/03/16 |
Reviewed by: samu
I chose this place based on its reputation, but...
The food was at the level of a rooftop beer garden.
The show had a nice atmosphere in the theater, but it was boring, and I left halfway through.
I can't understand the positive reviews from others.
I won't be coming back.
評判を呼んで選んでみましたが、、、、
食事も屋上のビアガーデンレベル。
ショーは劇場で雰囲気はあったものの、退屈で途中で退席してしまいました。
他の人の評判が理解できません。
再訪はないですね。
Thank you very much for visiting us. We also appreciate your valuable feedback. We would like to work on improvements as a team to address the challenges moving forward.
この度はご来場頂きまして、誠に有難うございます。また貴重なご意見、有難うございます。今後の課題として、スタッフ全員で改善に取り組みたいと思います。
| Rating: | |
|---|---|
| Packages: | ビュッフェディナー(2階席) |
| Attended as: | Friends |
| Posted on: | 2019/03/20 |
| Activity Date: | 2019/03/17 |
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Reply from activity provider
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Thank you very much for visiting us. We are very pleased to hear that you enjoyed your time here. We sincerely look forward to welcoming you again when you come to Hawaii.
この度はご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。