Reviewed by: hawa
I couldn't swim with the dolphins. I could only watch them swimming from the boat. I was really disappointed because I joined thinking I would be able to swim with them.
The website mentioned dolphin watching, but it was only on the top page, and the wording on other pages was ambiguous, leading me to believe I would be swimming close to the dolphins, but instead, I just watched them from the boat for a few minutes.
There are still videos on YouTube showing people swimming with dolphins, which feels misleading, like a promotional ad.
The snorkeling afterward had no corals or tropical fish at all; what were we supposed to see in such a barren sea? I was told by the crew that we would see turtles, but there were none. Other guests quickly got out of the water and seemed bored on the boat.
The only fun part was the slide, but paying 20,000 yen per person for this experience is way too high and not worth it. I've participated in various tours before, but this was the least satisfying and the most expensive.
The lunch was not tasty either. The optional photos, which are also quite expensive, are definitely not worth it. The pictures we took ourselves were much better, and since we couldn't swim with the fish, turtles, or dolphins, we ended up with photos of just floating in the sea or sitting on the boat.
I absolutely do not recommend this tour. I even wonder if they set such high prices because they are struggling with fewer customers. I regret not choosing a different tour.
イルカと一緒には泳げません。船の上からイルカが泳いでいるのを眺めるだけ。イルカと泳げると思い参加しただけに残念でなりません。
HPにはイルカウォッチングと記載がありましたが、TOPページに載っているのみで、他のページにはイルカと泳げる様な曖昧な書き方だった為、イルカの近くには行けないけど、見える距離で一緒に泳ぐのかなと思い参加しましたが、船の上から数分イルカを眺めるだけです。
YouTubeにもイルカと泳いでいる動画が未だに載せてあったり、誘導広告のようで、紛らわしいです。
その後のシュノーケルは珊瑚も熱帯魚も全くおらず、何も居ない海で何を見ろと言うのでしょうか?
亀と会えると搭乗員から言われていたのに、亀も居ない。他のお客さんも早々に海から上がりつまらなそうに船でしてました。
唯一滑り台だけが面白かったですが、これで1人2万円の料金は高すぎて割に合わない。今まで色々なツアーに参加しましたが1番満足度が低く、高額でした。
お弁当も美味しくない。オプションで付けられる、これまた高額な写真は絶対に付けない方がいい。自分達で撮った方がよっぽど良い写真ばかりで、魚も亀もイルカとも泳げないので、ただ海に浮いてるだけ、船に座ってるだけの写真です。
こちらのツアー絶対にオススメしません。
客が少なくなり、経営厳しいからなのか、こんなに内容と見合っていない高額な金額設定にしているのではないかとさえ思います。違うツアーにすれば良かったと後悔です。
| Rating: | |
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| Attended as: | Families |
| Posted on: | 2022/07/01 |
Reviewed by: Sindy
I loved this experience. We got there early to find parking and decided to eat breakfast. My spouse took in the scenery, everything was so peaceful. The boat ride was about 7 minutes and the area was beautiful. We got to do most of the activities, ate donuts and drank juice. Would love to return and do it again.
| Rating: | |
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| Attended as: | Couples |
| Posted on: | 2022/07/01 |
Reviewed by: Felipe
Awesome experience. I survived the Mokes. It was a long kayak ride from the main canal to the Mokes, very challenging but worth it. By returning the kayak gears and eating the lunch that was included, I also could get a bike which was awesome to ride around the beach.
| Rating: | |
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| Packages: | Self-Guided Kayak & Beach Time - Explore at your own pace! |
| Attended as: | Couples |
| Posted on: | 2022/07/01 |
| Activity Date: | 2022/06/29 |
Reviewed by: Ray
We really enjoyed this cruise! The lunch, live music, helpful crew, and activities were all on point. Easily the best thing I’ve done on island! It was the perfect way to spend the afternoon! I wish it was longer because it was that much fun!
| Rating: | |
|---|---|
| Packages: | Afternoon All-Inclusive Tour w/ Lunch, Banana Boat & Bumper Tube |
| Attended as: | Families |
| Posted on: | 2022/07/01 |
| Activity Date: | 2022/06/29 |
Reviewed by: Karen K
The crew was incredible! We loved seeing so many dolphins up close and got to see a few sea turtles too! The crew ensured everyone stayed safe while in the water which helped us relax knowing they were there if any of us needed a little help. We also loved the Hawaiian traditions included. Highly recommend this tour!
| Rating: | |
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| Packages: | [7:00 AM] Early Morning Snorkel Package - Feb & Mar 2024 |
| Attended as: | Families |
| Posted on: | 2022/07/01 |
| Activity Date: | 2022/06/29 |
Reviewed by: Sonny P
The crew on the boat was nice and really helpful. They made the experience memorable for me who has never been snorkeling. I recommend taking some motion sickness medicine before going on the boat if you are not used to it
| Rating: | |
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| Packages: | Standard Package with Drinks Included |
| Attended as: | Couples |
| Posted on: | 2022/07/01 |
| Activity Date: | 2022/06/27 |
Reviewed by: Mike
Was a spectacular adventure! The views were spectacular and the crew were awesome!
| Rating: | |
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| Packages: | [2023] Sunset Cocktail Sail |
| Attended as: | Families |
| Posted on: | 2022/07/01 |
| Activity Date: | 2022/06/29 |
Reviewed by: Carlos
Me gusto la actividad y disfrute mucho
% recomendada
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Families |
| Posted on: | 2022/07/01 |
| Activity Date: | 2022/06/29 |
Reviewed by: Lakshmi
It was an amazing experience of Kayaking and Pauno has done great job as our guide
He was very patient with us and took photos of us from standup paddle board
Wherever he found turtles he took us there and we are truly happy with the experience
| Rating: | |
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| Packages: | Standard Tour |
| Attended as: | Couples |
| Posted on: | 2022/06/30 |
| Activity Date: | 2022/06/28 |
Reviewed by: Nikki
The trainer for paddle boarding is great! We don’t know his name. He is a very skinny guy, tan, looks like a local or asian like. He is very helpful!
| Rating: | |
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| Packages: | Morning Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/06/30 |
| Activity Date: | 2022/06/28 |
Reviewed by: Peter
This was the best excursion for my family. My kids got to snorkel, kayak, and play vball. Everyone had soooo much fun! The staff is amazing and the musician played the best oldies. I knew almost all the songs!!! It ended up being karaoke night.
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/06/30 |
| Activity Date: | 2022/06/28 |
Reviewed by: Teresa W.
Very relaxed environment, welcoming crew, and fun to be had by all ages. We snorkeled, played volleyball and had a great lunch, I would definitely do again.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/06/30 |
| Activity Date: | 2022/06/27 |
Reviewed by: Charleen
Great ride on the beach! Beautiful sunset! The guides were wonderful, friendly, informative. It was definitely a must do again!
| Rating: | |
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| Packages: | Standard Sunset Horseback Ride - Most Popular! |
| Attended as: | Families |
| Posted on: | 2022/06/29 |
| Activity Date: | 2022/06/27 |
Reviewed by: Roger
Second time and it always amazes me I will totally be back next year with my fam!!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2022/06/29 |
| Activity Date: | 2022/06/27 |
Reviewed by: Hyojin
My kids age ranging from 5-9 years and they loved it! Best lunch-cheeseburger ever. Time went by so fast when you are on the boat having fun, I’m glad I picked this one over the three hour one fyi. We will definitely be back!
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Families with Young Children |
| Posted on: | 2022/06/29 |
| Activity Date: | 2022/06/27 |
Reviewed by: JamesX
I love this tour! Being in a submarine allowed me a different perspective and appreciation of all sea life. My children and I loved this tour. I would recommend this tour to everyone. All of the staff are friendly.
Aloha James! Thank you for sharing your 5-star review. We're happy to hear you enjoyed your adventure exploring in a real submarine! We love providing an adventure that families can enjoy. We hope to have the pleasure of welcoming you back in the future aboard one of our submarines and/or the Majestic by Atlantis Cruises for another Atlantis adventure; an underwater journey, sunset cruise, or seasonal whale watch cruise. Feel free to follow us on social media at #atlantishawaii.
A hui hou (until next time).
| Rating: | |
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| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Families with Young Children |
| Posted on: | 2022/06/28 |
| Activity Date: | 2022/06/26 |
Reviewed by: sora
My daughter traveled to Hawaii alone, so I used your service. It was very safe and reassuring. Thank you very much.
娘が一人でハワイまで行ったので、
利用させて頂きました。
とても安全、安心でした。
ありがとうございました
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2022/06/28 |
| Activity Date: | 2022/06/26 |
Reviewed by: Morgan
It was so fun, everyone was so nice and the views were amazing. Be prepared to get a little wet- I would advise to wear a swimsuit because you can go swimming at the end. Have no doubts and do it!!
| Rating: | |
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| Packages: | Standard Package - Until Sep 15th |
| Attended as: | Friends |
| Posted on: | 2022/06/28 |
| Activity Date: | 2022/06/26 |
Reviewed by: Evelyn
Loved the activity! The travel was not too long. Food was really good and we could go for seconds. I got the VIP package and it was definitely worth it because it gets you closer to the stage, two framed photos to take back home as well as 3 comp drinks and some additional swag. Overall it was a great experience, the show went on longer than expected but we were okay with it. Highly recommend!
Aloha Evelyn, First of all thank you so much for taking time out of your busy day to write about your experience at our family luau! So happy to hear that you were pleased with your premier seating in our Plumeria package, and the extra amenities, or as you stated "additional swag". We're also glad that you enjoyed our delicious buffet, a variety of island favorites. We hope you will share your time at our luau with your family and friends back home, and hopefully you'll be able to come back to our beautiful island one day, and maybe even come back to visit us too!! Mahalo, Germaine's Luau
| Rating: | |
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| Packages: | Plumeria Package with Transportation: VIP Seating, 3 drinks & Kukui Nut Lei |
| Attended as: | Couples |
| Posted on: | 2022/06/27 |
| Activity Date: | 2022/06/03 |
Reviewed by: Fred S
Let's start with the good. Crew was fabulous. Boat was great. Live music was excellent. Variety of activities was excellent--especially the banana boat and disc events--which I highly recommend you add to your experience. Paddle boarding and kayaks were also a nice option for the family. Food/drinks was good too.
The not so good--the snorkeling was just average because we were not allowed to have much freedom to explore. They should allow a time allotment for the extra perks so more can enjoy the extra activities. The main negative was the music they played traveling back to shore--although fun for young adults and old--not too great for my 7 y/o as there was not the consideration of having music with bad language being played for her to hear and ask questions.
Still a good experience overall and would do again IF the music was at least filtered a bit.
| Rating: | |
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| Packages: | Afternoon All-Inclusive Tour w/ Lunch, Banana Boat & Bumper Tube |
| Attended as: | Families with Young Children |
| Posted on: | 2022/06/27 |
| Activity Date: | 2022/06/24 |
Reviewed by: Danny G.
We had scheduled Fly Shuttle to pick us up at our Waikiki hotel to take us back to the HNL airport. I received a call from a Fly Shuttle dispatcher the day before our departure; she told me over the phone that we would be picked up at our hotel the next day between 1:00 and 1:15 pm (which was fine). On our departure day, I called Fly Shuttle at 12:45 pm just to confirm the pickup-I was told everything was fine, and to look for the shuttle around 1:00 pm. At 1:15 pm, with no shuttle in sight, I called Fly Shuttle and was told that the driver would arrive within 10 minutes. At 1:30 pm, with no sign of the shuttle, I called again. This time the dispatcher told me there had been a mix-up, and that there was no shuttle available to pick us up until the 2:00 - 2:15 pm window. It was a 30 minute trip to the airport, and our plane started boarding at 3:40 pm. I told the dispatcher to cancel our pickup, and that we would take a cab. The dispatcher apologized and said that I would receive a refund for that portion of our trip. It's been over 2 weeks, and NO REFUND! This is unacceptable and very unprofessional. I absolutely DO NOT recommend Fly Shuttle transportation service!
| Rating: | |
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| Packages: | [Arrival & Departure] Round Trip Waikiki Airport Shuttle |
| Attended as: | Couples |
| Posted on: | 2022/06/27 |
| Activity Date: | 2022/06/05 |
Reviewed by: Bella
It was just amazing to see all the animals. The captain was great! Friendly, knowledgeable, explained everything in details and made it fun!
| Rating: | |
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| Packages: | Standard Package with Drinks Included |
| Attended as: | Families |
| Posted on: | 2022/06/27 |
| Activity Date: | 2022/06/04 |
Reviewed by: ORicks
My friends and I had an absolute blast!! The cocktails were delicious and there was fun music! We got gorgeous pictures and the crew was so nice! Highly recommend!
| Rating: | |
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| Packages: | [2023] Sunset Cocktail Sail |
| Attended as: | Friends |
| Posted on: | 2022/06/27 |
| Activity Date: | 2022/06/25 |
Reviewed by: Karen Robles
Everything was awesome !!! The staff, the activities , the environment , live music. No complaints at all.
Loved it. Thank you !!!!
| Rating: | |
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| Packages: | Afternoon All-Inclusive Tour w/ Lunch, Banana Boat & Bumper Tube |
| Attended as: | Couples |
| Posted on: | 2022/06/27 |
| Activity Date: | 2022/06/25 |
Reviewed by: Olivia
The staff were so friendly and helpful! The band is also very talented and made our time during the boat ride even more enjoyable! We added the banana boat and bumper tube and it was well worth it! Snorkeling was our favorite and we would definitely go again. The sandbar was so beautiful and so enjoyable! 10/10 recommend!!
| Rating: | |
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| Packages: | Morning All-Inclusive Tour Banana Boat & Bumper Tube |
| Attended as: | Families |
| Posted on: | 2022/06/27 |
| Activity Date: | 2022/06/23 |
Reviewed by: Nina Gal
Very friendly crew and overall a good experience. Just a bit too crowded in the boat especially while we are still in a pandemic.
The boat was clean overall and great music played on our way there and way back. Lunch was fresh and nice. Overall a good experience with the ability to choose what you wanna do. Kayaking was fun and other options to paddle board or snorkel. No sea life since the coral reefs are dead unfortunately.
| Rating: | |
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| Packages: | Afternoon Package with Choice of Banana Boat OR Bumper Tube Ride |
| Attended as: | Couples |
| Posted on: | 2022/06/26 |
| Activity Date: | 2022/05/31 |
Reviewed by: Mita
Wonderful family affair
Just wish they had guest interaction not just couples
| Rating: | |
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| Packages: | Royal Package: Premium Seating, Flower Lei Greeting & 3 Drinks |
| Attended as: | Families |
| Posted on: | 2022/06/26 |
| Activity Date: | 2022/06/03 |
Reviewed by: Kathy
Absolutely breathtaking beautiful clear water. The live band and crew were amazing. The tide was very low so we were not able to do much snorkeling here, although we did see a few different varieties of fish. This was mostly a place to enjoy the water, views, and have some beverages in the sun. A must see when visiting Oahu.
| Rating: | |
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| Packages: | Morning Standard Package |
| Attended as: | Families |
| Posted on: | 2022/06/25 |
| Activity Date: | 2022/06/18 |
Reviewed by: Virginia
We had never been on a sailboat before. It was a wonderful experience. The crew was welcoming and funny. At 10:00 am, we didn't partake of the free booze, but still had a great time. The ride was fun. We got a little wet. And we saw turtles.
| Rating: | |
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| Packages: | Mid Morning Happy Hour Sail |
| Attended as: | Families |
| Posted on: | 2022/06/25 |
| Activity Date: | 2022/06/23 |
Reviewed by: Gale
So much value. We all enjoyed this experience so much. For one price, you get to do so many activities that warrant the same price on their own. The crew and entertainment were excellent. My kids asked to come back before they even got off the boat. Mahalo!
| Rating: | |
|---|---|
| Packages: | Morning All-Inclusive Tour Banana Boat & Bumper Tube |
| Attended as: | Families with Young Children |
| Posted on: | 2022/06/25 |
| Activity Date: | 2022/06/23 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Thank you for your participation.
However, we sincerely apologize for not meeting your expectations, despite your anticipation.
As you have confirmed, the tour you participated in currently does not include snorkeling with wild dolphins; instead, it involves watching wild dolphins and then snorkeling at a different spot. Please understand that the content may vary depending on the tour.
Thank you for bringing the YouTube video to our attention. It was a video from before the changes to the tour content, and it should have been removed. We apologize for any confusion this may have caused. Following your feedback, we have deleted the video.
To avoid causing similar inconveniences in the future, we will strive to improve our services.
Thank you for your understanding.
VELTRA
ご参加ありがとうございます。
しかしながら、楽しみにされていたものの、ご期待に沿えず申し訳ございません。
ご確認いただいております通り、ご参加いただいたツアーは現在野生のイルカとのシュノーケリングは行っておらず、野生のイルカを鑑賞したのち、別のスポットでシュノーケリングを実施しております。ツアーによって内容が異なりますことご了承ください。
Youtubeの動画につきましては、お気づきいただきありがとうございます。ツアー内容が変更する前の動画のため、本来削除すべきところ残ったままになっておりました。誤解を招く掲載になっておりましたことお詫び申し上げます。ご指摘を受けまして動画は削除させていただきました。
今後同様のご迷惑をおかけしないためにも、サービスの向上に努めてまいります。
何卒よろしくお願いします。
VELTRA