Reviewed by: Kara
Saw lots of Hawaiian state fishies and turtles as well! great easy tour and quick for a piece of the day
| Rating: | |
|---|---|
| Packages: | Standard Package with Drinks Included |
| Attended as: | Couples |
| Posted on: | 2023/05/29 |
| Activity Date: | 2023/01/07 |
Reviewed by: Kara
Great night for the full family, tons of laughter and smiles from the kids!
| Rating: | |
|---|---|
| Packages: | Original Package with Transportation: 2 Drinks & Shell Lei |
| Attended as: | Families |
| Posted on: | 2023/05/29 |
| Activity Date: | 2022/12/27 |
Reviewed by: るーてぃあす
The pickup was smooth, and there was a Japanese guide, which was great. The light snack service on the boat was also very satisfying. Once we arrived at the sandbar, we split into groups for those who wanted to play first and those who wanted to snorkel. We were allowed to snorkel to our heart's content. We encountered many sea turtles and saw a lot of colorful tropical fish, which was wonderful.
After snorkeling, there were rentals for SUP and floaties, allowing us to play on the sandbar. The strong winds made it a bit challenging as we were easily swept away, but there was also a fun way to enjoy being carried by the wind.
This is not the provider's fault at all, but there was someone in our group who had poor snorkeling manners, splashing water everywhere, and when I accidentally got too close, they would hit or kick me. Even when staff warned them while they were on the SUP, they completely ignored it and drifted to places they shouldn't have gone, which was unpleasant. Therefore, I will rate this experience as "good."
ピックアップもスムーズで日本語のガイドもあり、船上での軽食サービスも大変満足いくものでした。
サンドバーについたら先に遊ぶ組と先にシュノーケル組に分かれるのですが、シュノーケルは満足いくまでやらせてもらえます。ウミガメにもたくさん出会えたし、カラフルな熱帯魚もたくさんいてとても良かったです。
シュノーケルを終えるとSUPや浮き輪などの貸し出しがあり、サンドバー上で遊べます。風が強くて流されやすかったのが少し大変でしたが風上からわざと流される楽しみ方もあります。
これは全く体験提供者の責任ではないのですが、一緒のグループになった人の中にシュノーケル中のマナーが悪くバシャバシャと水しぶきをたてたり、うっかり近づくと叩かれる・蹴られる、SUPに乗ってはスタッフに注意されても一切耳を貸さずに行ってはいけないところまで流れていくという人がいたのが不快だったので評価は「よかった」にさせていただきます。
| Rating: | |
|---|---|
| Packages: | 午後プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/05/29 |
| Activity Date: | 2023/05/22 |
Reviewed by: るーてぃあす
It flies higher than I imagined. Before departure, there was a light drizzle, but by the time we took off, the weather was clear. From above, you can see both Diamond Head and Waikiki Beach, which is a spectacular view. The wind was strong, and the aircraft swayed side to side in the air, making me feel a bit nauseous along the way.
Of course, it's advisable for those who are prone to motion sickness to take medication in advance, as there can be turbulence in the air as well.
While flying, there is also a photo service available upon request. They take over 80-100 photos, and for $40, you get the data download and a memory card. Due to an incident where another passenger on the boat got sick while we were flying, we only had 42 photos taken, so we bought them for half price at $20. You can check the photos before deciding to purchase, so I think it's a good idea to request them and buy if you're satisfied.
想像以上に高く飛びます。出発前は霧雨がぱらついていましたが出発時には晴天。上からはダイアモンドヘッドもワイキキビーチも一望できて壮観です。風が強くて上空で左右に揺れるので途中で酔いそうになりました。
船はもちろんですが、上空での揺れにも備えて乗り物酔いに弱い方は事前の酔い止めの服薬をおすすめします。
飛んでいる間は頼めば写真撮影サービスもあります。80-100枚以上撮影してくれてデータダウンロードとメモリーカード付で$40です。
私たちは飛んでいる間に船上の別のお客さんが吐いちゃうというアクシデントのため42枚しか撮影してもらえなかったので半額の$20で売ってもらいました。購入を決断する前に写真の確認をさせてもらえるので一応頼んでおいて納得できたら購入するという形でもいいと思います。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル |
| Attended as: | Couples |
| Posted on: | 2023/05/29 |
| Activity Date: | 2023/05/22 |
Reviewed by: Sadie
Such an awesome experience with great guides and entertainment.
Mahalo for your review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Morning Standard Package |
| Attended as: | Families |
| Posted on: | 2023/05/29 |
| Activity Date: | 2023/05/24 |
Reviewed by: ann
Since I came all the way to Hawaii, I wanted to fully enjoy a hula show, so I participated. I don't have a strong interest in dance, so I chose a show that combines hula with rock to avoid getting bored.
I'm not very familiar with Elvis or Michael, but they sang songs that everyone has heard of, so I had a great time. The fire dance was also impressive.
However, the air conditioning in the venue was too strong, and I regretted wearing light clothing. I ended up getting cold and had to go to the restroom halfway through. It's essential to prepare for the cold, especially for your feet.
せっかくハワイに来たのでしっかりフラのショーを鑑賞してみたいと思い参加。元々ダンスに興味があるわけでもないので、フラだけでは飽きてしまうかなとロック融合のショーを選びました。
エルビスもマイケルも詳しくはありませんが、誰もが耳にしたことのある曲を歌ってくれたので楽しめました。ファイヤーダンスも見応えありました。
ただ会場の冷房が効き過ぎていて、薄着で行ってしまったので後悔。冷えてしまって途中トイレに立ってしまいました。特に足元の冷房対策は必須です。
Thank you very much for attending the Rockafura Rockin' Show. We are very pleased to hear that you enjoyed performances by Elvis, Michael, and the fire knife dancers. We sincerely look forward to your next visit to Hawaii.
この度はロッカフラ ロッキンショーにご来場頂きまして、誠に有難うございます。エルビスやマイケルそして、ファイヤーナイフなど楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます
| Rating: | |
|---|---|
| Packages: | ショーチケット |
| Attended as: | Families |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/17 |
Reviewed by: hum
Even as someone approaching their sixties, I was able to enjoy the bumper tubes and banana boat. The sea was beautiful, and I had a great experience.
還暦近くの私でも、バンパーチューブ、バナナボートは楽しめました。
海もきれいで、いい体験をさせていただきました。
Thank you for participating in the tour. We look forward to your next visit.
From all the KBOS staff.
この度はツアーへご参加頂きありがとうございました。またのご参加お待ちしております。 KBOS スタッフ一同
| Rating: | |
|---|---|
| Packages: | 午前プラン(バナナボート&バンパーチューブ付き) |
| Attended as: | Families |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/02 |
Reviewed by: ann
I participated with my elderly mother. She can't swim, so I thought she would just splash around in the water up to her knees, but when we arrived, the water was over her waist. I wondered if she would be okay, but she put on a life jacket, held onto a kickboard, and with the help of a Japanese staff member, she was taken to the snorkeling spot where she was able to see sea turtles underwater!
Later, while I was doing SUP, she said she wanted to try it too. Although she lost her balance and fell into the sea, she wasn't scared because she was wearing a life jacket. It was her first time falling in at 76 years old. Looking at the photos, she has such a joyful smile, and I truly felt it was worth bringing her along. The staff were very kind and helpful. Thank you very much!
高齢の母を連れて参加しました。
母は泳げないので、膝くらいまでの海でパシャパシャやるくらいのつもりでいましたが、いざ着いてみると水は腰以上。
大丈夫かな?と思いましたがライフジャケットを着て、ビート板みたいなのに掴まり、日本語スタッフの方に付いてもらってシュノーケリングスポットまで連れて行ってもらい、水中の海ガメまで見ることができました!
その後も私がSUPをやっていたら、それやりたい!と言って挑戦。バランス崩して海に落ちるも、ライフジャケットを着ていたので怖くなかったそうです。76歳初ドボンです。
写真を見るととても楽しそうな笑顔で、本当に連れて行ってよかったと思いました。親切なスタッフたち様々です(^^)ありがとうございました。
Thank you very much for participating in the Captain Bruce's Paradise of the Sea Tour. Your post and the photos brought to mind the joyful image of your mother, which warmed my heart. I'm really glad to hear that you enjoyed it. At 76 years old, she is still quite young! Please continue to go out together with your mother.
We also hope to see you again at this Paradise of the Sea. Our staff, along with the sea turtles, will be waiting for that day. Mahalo!
この度はキャプテンブルース・天国の海ツアーへご参加いただき誠にありがとうございました。この書き込みとお写真でお母様のはしゃいでいらっしゃる姿が目に浮かんでほっこりしました。楽しんで頂けて本当に良かったです。76歳なんてまだまだお若いです!これからもまたお母様とご一緒にお出かけくださいね。
そしてこの天国の海にもまたぜひお越しください。その日をウミガメとともにスタッフ一同お待ちしております。マハロ!
| Rating: | |
|---|---|
| Packages: | 午後プラン(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/16 |
Reviewed by: エンドラ
This was my second time participating. Last time, the weather was so great that I enjoyed taking photos while drinking a Mai Tai, but this time, as soon as we headed out to sea, it got really rough. I got completely soaked and couldn't move because of the rocking, but the staff poured Mai Tais for each of us. There were many foreigners on board, which made it very lively. I switched my mindset and enjoyed it as a soaking wet attraction, making it a memorable experience. It's definitely a good idea to bring a towel and a jacket.
2回目の参加です。前回があまりにもお天気に恵まれ、マイタイを飲みながら、写真撮影を楽しみましたが、今回は沖に出た途端に大荒れでした。びしょ濡れになり、揺れで移動ができずにいたら、スタッフさんが一人一人にマイタイ注いでくれました。船上は外人が多かったこともあり、とても賑やかです。
気持ちを切り替え、びしょ濡れアトラクションとして楽しみ、思い出に残る体験になりました。
タオルと上着は絶対に持って行った方がいいです。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Families |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/04 |
Reviewed by: DKH
Secret Island is a very special place for our family. my daughter got a wedding in Moli'i garden and secret island during Covid.
we have a wonderful memory of her wedding with our closed family and friends only under 20 people.
it was a magical experience,so we had been always talking how we can go back to the island.
and we finally planned a family trip to Hawaii this spring, and we have been searched many different websites which offers a tour to the secret island.
this website did not have many reviews compared to other major travel websites, but their prices were the best so we decided to give it a shot.
and the decision was the best!
the reservation process, confirmation, instructions and everything was GREAT!
it was a little bit of cold and rainy day so we were the only group going to the island that day. we basically rented the entire island to ourselves.
we highly recommend this webstie for Kualoa ranch tour!
| Rating: | |
|---|---|
| Packages: | Kualoa Secret Island Full Day Tour with Picnic Lunch |
| Attended as: | Families |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/02 |
Reviewed by: lea
I always use this service to get from the airport to my hotel in Waikiki. There are other shuttles that are a bit cheaper, but I choose this one because many of the other passengers are foreigners, which adds to the feeling of being in Hawaii. This time, there were two elderly foreign women who seemed to have made a mistake with the pickup location, and the driver was having a hard time searching around the hotel entrance, but when he found them, he responded with a smile, which made me feel reassured. I will use this service again when I come to Hawaii.
空港からワイキキのホテルまでいつも利用しています。
他にももう少し安いシャトルもありますが、同乗する人達が外国の人が多くハワイに来た感が味わえる事もありこちらを選んでいます。
今回は、ご年配の外国女性二人組の方がピックアップ場所を間違えていたのか運転手さんがホテルエントランス辺りをずっと探していて大変そうでしたが、見つけた時には笑顔で対応されておりこちらも安心しました。
またハワイに来た際には利用します。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/25 |
Reviewed by: フーさん
I felt relieved that even though the flight arriving from Japan was significantly delayed, there was someone waiting at the airport exit holding a sign with my name clearly written on it.
日本から到着する飛行機が、かなり遅れても空港出口でしっかり名前が書かれたボードを持って待って頂いているので安心でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/08 |
Reviewed by: lea
During this trip to Hawaii, I was really looking forward to taking a boat ride to see Waikiki from the sea, something I had wanted to do for a long time, but unfortunately, it didn't happen. The backup location was hard to find, and in the end, I was late and couldn't participate. I regret not allowing more time and wish I had joined a nearby tour since I was staying at a hotel in Waikiki.
今回のハワイ旅では、前々からやってみたいと思っていた船に乗って海からワイキキを見るという事をやりたくて楽しみにしていましたが、それが叶いませんでした。
というのもバックアップ場所が分かりづらく、結局時間にも遅れてしまった事で参加する事が出来ませんでした。
もっと余裕をもって行けば良かったという反省とともに、宿泊しているホテルがワイキキだったので、近くのツアーに参加すれば良かったと後悔しかありません。
We apologize for the difficulty in finding the location, which prevented you from participating. The check-in area is located across the street from the Prince Hotel, and we currently have a flag that says "PINK SAILS," which should make it a bit easier to find.
この度は場所がわかりづらく、ご参加頂けなかったとのこと、申し訳ございませんでした。チェックイン場所はプリンスホテルの道をはさんだところにあり、現在は「PINK SAILS」と旗を立ておりますので少しはわかりやすくなっているかと思います。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2023/05/28 |
| Activity Date: | 2022/11/29 |
Reviewed by: lea
I have been coming to Hawaii for about 30 years and this was my first time participating. There were only my husband and me as Japanese people, and everyone around us was foreign, but everything, including Waikiki and Diamond Head viewed from the sea, was fresh and very enjoyable! I definitely want to participate again.
ハワイには30年程前から何十回と来ていますが、今回はじめて参加してみました。
日本人は私達夫婦しかおらず、周りは全て外国の方ばかりでしたが、海から見るワイキキやダイヤモンドヘッド等全て新鮮でとても楽しめました!
また是非参加したいと思います。
| Rating: | |
|---|---|
| Packages: | サンセットセーリング |
| Attended as: | Couples |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/23 |
Reviewed by: フーさん
The dinner show at the Royal Hawaiian Center in Waikiki, which is within walking distance from nearby hotels, was fantastic. We enjoyed the food and drinks, had a great time, and took memorable photos.
近くのホテルからも歩いて行けるワイキキのロイヤルハワイセンター内でディナー付きのショーは、食べて飲んで楽しんで思い出の写真も撮れて最高でした
Thank you very much for attending the Rockafella Original Waikiki Luau Buffet & Show. We are very pleased to hear that you enjoyed your experience. We are also delighted that you were able to take memorable photos. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラ オリジナルワイキキルアウブッフェ&ショーにご来場頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。思い出の写真が撮れたことも大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 【4/1~5/10の期間限定!お得な家族割】ビュッフェディナー(2階席) |
| Attended as: | Couples |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/07 |
Reviewed by: フーさん
I make a reservation every time I come to Hawaii. Especially while waiting for the sunset, enjoying my favorite sparkling wine, Hawaiian beer, and cocktails is the best.
ハワイに来る度に予約してます
特にサンセットを待ちながらゆっくり好きなスパークリング、ハワイビール、カクテル三昧は最高です
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/04 |
Reviewed by: CHIAKI
We participated for the first time as a family of four (two adults and two children aged 3 and 1).
There were not many Japanese people, but everyone was very kind, and we had an amazing time.
We brought our own snorkeling set, so we were able to snorkel off the coast of Waikiki, which was great.
I would like to do this again when we go to Hawaii.
Thank you!!!
家族4人(大人2人+3歳1歳の子供2人)で、初めて参加しました。
日本人は少なかったですが、みなさんとても親切で最高に楽しかったです。
シュノーケルセットを持って行ったので、ワイキキ沖でシュノーケルもでき、よかったです。
またハワイへ行ったらリピしたいと思います。
ありがとうございました!!!
| Rating: | |
|---|---|
| Attended as: | Families with Young Children |
| Posted on: | 2023/05/28 |
| Activity Date: | 2023/05/03 |
Reviewed by: SAYA
It was so much fun to see wild sea turtles and fish up close! I was a bit anxious since it was my first time snorkeling, but the instructor was kind and taught me everything step by step, making it a very enjoyable memory!
野生のウミガメやお魚達を間近で見れたのがとても楽しかったです!
初めてのシュノーケルで少し不安でしたが、インストラクターの方が優しく1から丁寧に教えてくださったので、とても楽しい思い出になりました!
Thank you very much for participating in the Captain Bruce's Paradise Ocean Tour. I'm really glad to hear that you enjoyed your first snorkeling experience. I hope this encourages you to explore various underwater worlds. Please come back to Paradise Ocean to meet the sea turtles again. We look forward to that day. Mahalo!
この度はキャプテンブルース・天国の海ツアーへご参加いただき誠にありがとうございました。初シュノーケルを楽しんで頂けて本当に良かったです。これをきっかけに色々な海の中を楽しんで頂けると嬉しいです。ぜひまたウミガメたちに会いに天国の海に遊びにいらして下さい。その日を楽しみにお待ちしております。マハロ!
| Rating: | |
|---|---|
| Packages: | スピードボート利用プラン (2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/04 |
Reviewed by: Bryanna
Great hosts and were really great about making sure that we could all see sea turtles :)
Mahalo for joining us. Please come again.
| Rating: | |
|---|---|
| Packages: | Afternoon Tour Package |
| Attended as: | Friends |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/06 |
Reviewed by: John
Breathing taking experience. The view of O'ahu Island was one to never forget. I couldn't believe how beautiful the view was. This is a MUST activity!
| Rating: | |
|---|---|
| Packages: | First Class Seating (Front Row) |
| Attended as: | Couples |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/24 |
Reviewed by: John
Unbelievable view of the island from where we were. Amazing experience to say the least.
Mahalo for your review! - Team KBOS
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Couples |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/23 |
Reviewed by: Kelly
We enjoyed our half-day experience. As tourists, the Secret Island experience was nice because it satisfied my desire to do kayaking and paddle boarding. The beach was nice for young kids because they had supplies to build sand-castles, however that is the most of what my young children really enjoyed. In retrospect, most of the activities there would be best for older children and teenagers to really enjoy. For families with younger children, it may be best to buy some sand toys and head to a local beach.
| Rating: | |
|---|---|
| Packages: | Kualoa Secret Island Half Day Tour |
| Attended as: | Families with Young Children |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/05 |
Reviewed by: Daniel Liu
The staffs are very nice and professional. I booked the snorkeling + transportation package.
The driver Kaplan is so nice, he will introduce many hidden gem restaurants in Honolulu, and I tried the Yakitori restaurant right away after I finished the tour, the food is so good! Thanks to Kaplan.
For snorkeling, the staff will guide you when you are snorkeling all the time, for them safety is the priority. Also, they will provide some rice balls, energy bars, snacks, hot coffee, and fruits in the boat. You can always go by boat when you are tired.
Strongly recommendended!
Thank you so much for your kind words and sharing your experience with the Capt. Bruce tour. We look forward to seeing you again in the near future. Aloha...!
| Rating: | |
|---|---|
| Packages: | Afternoon Tour Package |
| Attended as: | Families |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/03 |
Reviewed by: Loraine Mendoza
Let's start with the boat - Fabulous & modern, a vessel to be admired. The captain and crew - freaking amazing, patient, kind, informative, went above and beyond. Took us right out to the sea turtles. It was a perfect day with perfect hosts and an experience we will never forget.
| Rating: | |
|---|---|
| Packages: | Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/06 |
Reviewed by: Mike
From the moment we boarded the boat, we were provided a delicious lunch and greeted with the friendly staff and hilarious emcee.
The live Hawaiian music created an ambience of enchantment. The live performances were sensational, perfectly capturing the spirit of the islands.
The variety of water activities was truly impressive. Snorkeling provided us a stunning glimpse into the vibrant marine life, while the sandbar volleyball turned out to be an unexpected delight. I was personally taken with standup paddle boarding (SUP) and kayaking - both were exhilarating experiences that offered different perspectives of the water.
Not to forget the floating lounge platform! It was the perfect place to unwind, enjoy our drinks and snacks, and simply soak in the beauty of the surroundings. Everything was wonderfully organized and the boat was equipped with all the necessary amenities.
In short, this activity was more than just a day out on the water; it was a vibrant blend of culture, excitement, and relaxation. I would highly recommend it to anyone looking for an unforgettable Hawaiian adventure. Five stars are simply not enough!
Mahalo for your great review!
| Rating: | |
|---|---|
| Packages: | Afternoon Standard Package with Lunch |
| Attended as: | Friends |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/04 |
Reviewed by: Milanie
If you're pressed with time and wants to see all of OAHU'S best, this is the best tour amongst all available in the market. It is understandable if you can't spend to much a time in each place but substantial enough for sightseeing and snapping photos. I love the Shrimp lunch I had at Kualoa's Ranch.
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| Packages: | Standard Package (Monday to Saturday) |
| Attended as: | Couples |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/05 |
Reviewed by: NENE
We enjoyed dinner while listening to Hawaiian music and watching hula by the poolside. The resort atmosphere was fantastic! The staff were very kind, and when they realized we were Japanese, they quickly brought out the Japanese menu and chopsticks. The food was delicious but quite large in portion. Those with smaller appetites should be careful. Next time, I’d like to try a burger during the day. I also think the prices are reasonable considering the high cost of living.
プールサイドでハワイアンミュージックを聴きたりフラを見たりしながら夕食楽しみました。リゾート気分は満載!スタッフは優しくて日本人と分かったらサッと日本語メニューやお箸を出してくれます。食事の味は美味しいですが巨大ですね。少食の方は注意して。今度は昼にバーガーとか食べてみたい。お値段も物価高の割に良心的と思います。
アロハ、ネネ!
5つ星のレビューをありがとうございます。エンターテイメント、ディナー、スタッフを楽しんでいただけたことを嬉しく思います。
またのご来店をお待ちしております!
マハロ!
Aloha Nene!
Thank you for your 5 star review. We are delighted to see you enjoyed the entertainment, dinner, and staff.
We look forward to your return!
Mahalo!
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| Packages: | ディナー* |
| Attended as: | Couples |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/20 |
Reviewed by: MMM
There were few customers, and the wait time wasn't too long, but there were less than half of the available slides, which was unsatisfactory.
Still, I think it was good that the kids were having fun on the available slides.
Since meals weren't included, I ordered lunch from the concession stand, but the fries were salty and the hot dog was average. I understood that food at places like this tends to be expensive, but the quality was low. Moreover, even though I ordered five items and paid for them, one item didn't arrive. Normally, when paying by credit card, I would expect a receipt, but since they took the receipt when I picked up the food, I couldn't report that one item was missing.
I think the facility itself is a fun place to spend time, but if they are going to charge high prices, they should improve the quality of their staff a little more.
お客様は少なく待ち時間もさほどなかったのですが、空いているスライダーが半分以下で満足のいくものではなかったです。
それでも子ども達は空いているスライダーで楽しそうにしていたので良かったと思います。
食事がついていなかったので、売店で昼食を頼みましたがポテトはしょっぱくホットドックも普通で、こういう場所の食事なので高いのは分かっていましたが、クオリティーは低いです。しかも5つ頼んで料金も支払ったのに1つ来ませんでした。クレジット払いで普通は控えがあると思いますが、食事を受け取る際に控えを持っていかれた為レシートが手元になく頼んだものが1つ来ていないと言うことも出来ませんでした。
施設自体は楽しく過ごせる所だと思いますが、高い料金をとるならもう少しだけでもスタッフのクオリティーをあげた方がいいと思います。
| Rating: | |
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| Packages: | 1日券(2024年3月まで) |
| Attended as: | Families |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/05 |
Reviewed by: 送迎ぼす
This is my several visits to Oahu, but I was able to be picked up and dropped off according to the traffic conditions, which made it stress-free. Thank you very much.
何度目かのオアフ島ですが、多分交通状態に合わせて送迎して頂き、ストレスなく送迎して頂きました、
有難う御座います
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/03 |
Reviewed by: 残念ながら
It seems that the hotel shuttle was probably mistaken, as I waited for about 10 minutes at the hotel early in the morning with no one around. It was disappointing that there was no announcement.
次のホテルの送迎は多分間違えたらしく早朝誰も居ないホテルで10分ぐらい待ってました。何もアナウンスも無く残念です
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2023/05/27 |
| Activity Date: | 2023/05/07 |
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Reply from activity provider
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Thank you for participating in the Captain Bruce's Heavenly Ocean Tour. We are very pleased to hear that you encountered many sea turtles and fish while snorkeling. We also sincerely appreciate your valuable feedback. We will share your comments internally and ensure that our staff will encourage all participants to adhere to the rules and manners. We would be grateful if you could join us again for the Heavenly Ocean Tour in the future. Mahalo!
キャプテンブルース天国の海ツアーにご参加いただきありがとうございました。シュノーケルでは沢山のウミガメとお魚に出会われたこと大変嬉しく思います。また貴重なご意見をいただき誠にありがとうございます。いただきました内容は社内で共有させていただき参加者の皆様にルール・マナーを守っていただけるようにスタッフ一同対応してまいります。また機会がございましたら天国の海ツアーにご参加いただけましたら幸いです。Mahalo!