Reviewed by: marcy3017
Perfect Parking , Perfect Seats , Perfect Food , Perfect Entertainment !!!
| Rating: | |
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| Packages: | Aloha Experience Package: Wing Seating, Shell Lei Greeting & 1 Drink |
| Attended as: | Families |
| Posted on: | 2023/12/11 |
| Activity Date: | 2023/11/15 |
Reviewed by: まき
I used this service for my honeymoon. We started by going out to sea on a boat, first heading to the sandbar where we enjoyed beach volleyball, snorkeling practice, and taking photos. After that, we had hamburgers on the boat and moved to a snorkeling spot.
The luggage could be stored under the seats on the boat. Since you'll be getting wet when taking towels or accessing your belongings after coming out of the water, I recommend bringing a bag that can get wet. For changing, I wore my swimsuit underneath, so I stored the clothes I wore on the boat under the seat. A bag that can hold clothes without getting them wet would be ideal.
The water at the sandbar was waist-deep, and I had a great time. The color of the water clearly distinguished between the sandbar and the deeper areas, which made it easy to enjoy. The crew really pumped up the excitement during beach volleyball, making it a lot of fun. The hamburgers were delicious and served BBQ style. Soft drinks were unlimited as part of the tour fee, while alcohol was $8 per drink, and those who had drinks settled their bills at the end of the tour.
We were able to see many sea turtles and mantas during our travels. It seems that mantas might not be visible at certain times, so we were lucky to see them twice. We snorkeled near the coral and saw many beautifully colored fish. Although I didn't see any, some people did spot turtles. The crew's explanation of snorkeling was very easy to understand, so even beginners will be fine.
After getting off the boat, we had to return to it on our own, so I think it's safer for anyone not confident in their stamina to wear a life jacket to enjoy the experience without worry. After returning from snorkeling, the crew pours warm water over you. There are no changing rooms or showers after the tour, so it's a good idea to quickly change in the restroom before it gets cold or to wrap yourself in a thicker towel.
ハネムーンで利用しました。
船で海に出て最初はサンドバーへ行き、ビーチバレーや、シュノーケリングの練習、写真撮影等楽しみました。そのあと船の上でハンバーガーを食べ、シュノーケリングスポットに移動しました。
荷物は船の座席の下に収納できるようになっていました。
海から上がってきて濡れた状態でタオルをとったり荷物を出し入れするので濡れてもいいカバンを持って行くのがいいと思います。
着替えは下に水着を着て行くので船の上で着ていた服を脱いで席の下に収納します。濡れないように服も入れられる大きさのカバンがいいと思います。
サンドバーは水面が腰あたりでしたがとても楽しめました。水の色がサンドバーのところと深いところとはっきりわかれているので安心して楽しめました。
ビーチバレーはクルーの方がとても盛り上げてくれ楽しかったです。
ハンバーガーはBBQスタイルで美味しかったです。
ソフトドリンクはツアーの料金内で飲み放題、アルコールは1杯8ドルで飲んだ方はツアーの最後にまとめてお会計されていました。
移動中にウミガメやマンタをたくさん見ることができました。
マンタは時期によっては見れないこともあるそうで2回も見れてラッキーとのことでした。
シュノーケリングはサンゴの近くに行って行いました。
キレイな色のお魚がたくさん見れました。
私は見れませんでしたがカメが見れた人もいました。
クルーの方のシュノーケリングの説明はとてもわかりやすかったので初めてでも大丈夫です。
船から出てからは自分たちで船に戻らないといけないので体力に自信がある方以外はライフジャケットを着た方が安心して楽しめると思います。
シュノーケリングから戻ったらクルーの方が温かいお湯を上からかけてくれます。
終了後更衣室やシャワー室はないので寒くなる前にトイレ等でささっと着替えるか上から厚めのバスタオルを羽織るといいと思います。
| Rating: | |
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| Packages: | BBQハンバーガーランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2023/12/11 |
| Activity Date: | 2023/12/07 |
Reviewed by: ちゅんたん
I challenged the 150-meter course!
The other three groups with us were all foreigners! But there was not a single uncomfortable moment!
I didn't request any photos since they cost money!
I went pretty high up, and the drop was slow enough that it wasn't scary, but when I was submerged in the water and came up quickly, it was really scary, but I had fun! Haha
Maybe it was a honeymoon service, or maybe because it was the last one, but they let us go under twice (><) Haha
Even someone like me who can't handle roller coasters was able to do it!
And although I have a fear of heights, if I just zoned out and didn't look down, it was a bit scary but I managed to be okay!
Since I had such a great time, I gave a $10 tip to each of the two staff members!
150メートルの方を挑戦!
あたしたちの他三組は、全て海外の人だった!でも、居心地悪い感じはひとつも無し!
写真はお金がかかるので、依頼しませんでした!!
結構たかくまであがって、落ちる時はまあまあゆっくりだから怖くなかったけど、水に漬かって上がる時が一気にあがってすごく怖かったけど、楽しかった!笑
ハネムーンサービスなのか、最後だからか2回も浸からせてくれた(><)笑
ジェットコースターがだめなあたしでもいけました!
そして、高所恐怖症ですが下を見ずにボーッとしてたら少しは怖いけどなんとか大丈夫な感じでした!
楽しませてもらったのでtipを10ドルずつ2人に渡した!
| Rating: | |
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| Packages: | 1番人気!高さ150メートル |
| Attended as: | Couples |
| Posted on: | 2023/12/10 |
| Activity Date: | 2023/12/03 |
Reviewed by: ちゅんたん
It was a very fun atmosphere! It was a bit cold, and we ended up leaving early, but they gave us warm cocoa and poured hot water on us, which helped ease the chill a bit! We also got to see sea turtles and manta rays! It was enjoyable to see small fish up close too! It turned out to be a great honeymoon! Thank you! Lastly, there was a tip box at the end, so it felt like we should put in a little something.
とても楽しい雰囲気でよかった!少し寒くて、はやめにあがってしまったけど、暖かいココアくれたり、お湯をかけてくれたりしてくれて、少し寒さ軽減!
ウミガメもみれて、マンタ?もみれました!
小さい魚も近くで見れて楽しかった!
良いハネムーンになりまた!ありがとうございますした!
最後にtipをはらう箱があったので、気持ちほど入れてくださいって感じでした!
| Rating: | |
|---|---|
| Packages: | BBQハンバーガーランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2023/12/10 |
| Activity Date: | 2023/12/06 |
Reviewed by: Tom
The timings and organisation of the tour were good. We were picked up from the airport and taken to see the Volcano National Park sites with a good guide who kept us informed and was accommodating of our needs. Unfortunately you can't schedule nature and we didn't see any volcanic activity apart from a little steam, but it was still interesting, especially the lava tube.
We had a helicopter tour with Blue Hawaiian Helicopters to finish off with, but I will not review that part, I will review their admin however. We really wanted a copy of the video of our flight as it was for a 50th birthday, but due to a technical difficulty could not get it at the time. We were told to just drop them a line, but after several emails and calls, still nothing - very disappointed in them.
| Rating: | |
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| Packages: | Day Trip to Big Island: Helicopter & Sightseeing Tour with Airfare Included |
| Attended as: | Couples |
| Posted on: | 2023/12/10 |
| Activity Date: | 2023/11/27 |
Reviewed by: yoshiki&tomomi
Let's join this tour with an open mind, haha!
First, the staff arrived about 20 minutes late from the meeting time! Well, since the other participants didn't complain, I'll take it as a good sign.
Also, once we got on the boat, there was a long explanation, but it was all in English! (By the way, the email we received right before also came in English, so I used a translation app to understand the content.)
Anyway, after listening to the explanation, we dove in! We saw so many turtles, it was amazing!
On the way back, we even encountered dolphins. It would have been perfect if I understood English, but I still had a great time!
このツアーはおおらかな気持ちで参加しましょう笑
まず、集合時間から20分ぐらい遅れでスタッフさん登場!まぁ他の参加者の方も文句は言ってなかったので良しとします
あと、船に乗ってから説明が長々とありましたが、全部英語!(ちなみに直前に来る案内メールも英語なので翻訳アプリで訳して内容理解しました)
まぁなんとなく説明も聞いてからのダイブ!
亀はこれでもかっ!ってぐらいに会えました。
あと、帰りの船でイルカにも遭遇
英語さえわかれば最高!じゃなくても楽しめました!
| Rating: | |
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| Packages: | 通常プラン |
| Attended as: | Couples |
| Posted on: | 2023/12/10 |
| Activity Date: | 2023/12/08 |
Reviewed by: Mark
It was my family's first time visiting Oahu Hawaii AND our first time riding horseback. And what a way to lose our horseback riding virginity! The Ranch was amazing, our guides were amazing and there's even a little petting Zoo that you can feed the goats while you wait for your tour to commence. Highly recommended!
| Rating: | |
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| Packages: | Scenic Express Ride (1 Hour) |
| Attended as: | Families |
| Posted on: | 2023/12/10 |
| Activity Date: | 2023/11/18 |
Reviewed by: Kara
Our kids had a blast, not sure if I would do this if I had older kids / adults, as the views were okay!
| Rating: | |
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| Packages: | Premium Submarine Tour (Larger Window) |
| Attended as: | Families |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/10/14 |
Reviewed by: Kara
Facing my fear was so worth it, the experience was so thrilling and the sharks are so cute once your up close!
| Rating: | |
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| Packages: | Shark Cage Dive |
| Attended as: | Friends |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/10/14 |
Reviewed by: Kara
Gorgeous crystal clear water the entire boat ride. Pack your sunscreen though the sun was hot!!
| Rating: | |
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| Packages: | Afternoon Snorkel Cruise |
| Attended as: | Friends |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/10/14 |
Reviewed by: Kara
My son had a blast here. Expensive but hey the dolphins are too cute!
| Rating: | |
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| Packages: | 25-min Dolphin Encounter |
| Attended as: | Families with Young Children |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/10/13 |
Reviewed by: Kara
So many lovely sights we got to see! Unforgettable.
Hello Kara,
Thank you so much for your review. We are glad you had a great time on our tour. The sights of Hawaii are something you need to see in person. Thank you again for joining us and we hope you enjoyed your whole experience in Hawaii.
Mahalo
Jonah
Fun Group Hawaii
| Rating: | |
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| Packages: | North Shore Sightseeing Experience |
| Attended as: | Friends |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/10/12 |
Reviewed by: Kara
The luau was full of jokes and lots of laughing. Best medicine!!
| Rating: | |
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| Packages: | Aloha Experience Package: Wing Seating, Shell Lei Greeting & 1 Drink |
| Attended as: | Friends |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/10/11 |
Reviewed by: Kara
We would love to munch at this buffet again, everything was so flavorful! The evening was a wonderful experience.
| Rating: | |
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| Packages: | Pacific Star Dinner Buffet, Polynesian Show & One Cocktail |
| Attended as: | Friends |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/10/02 |
Reviewed by: Kara
The Hawaii water is so clear! We got to see cute turtles and so many colorful fish.
| Rating: | |
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| Packages: | Standard Package |
| Attended as: | Friends |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/10/01 |
Reviewed by: Kara
Thrilling, and beautiful sights of Waikiki when in the air!
| Rating: | |
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| Packages: | Parasailing Experience [600ft] |
| Attended as: | Friends |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/10/01 |
Reviewed by: taka
The staff members cheerfully dispel any worries with their smiles and conversations, creating a fun atmosphere. I was able to see the honu (sea turtles) as well, and I was especially moved by the beauty of the white sand and blue sea. There's no need to hold back, even if you're older; it's enjoyable!
スタッフの皆さんが笑顔と話しで不安を吹っ飛ばし、楽しく盛り上げてくれます。
ホヌにもしっかり会えましたし、何より白い砂と碧い海の美しさに感動です。
年配でも遠慮は不要、楽しいです!
Aloha! This is the Captain Bruce's Paradise of the Sea Tour. Thank you for participating in the tour.
You were able to see the honu (sea turtles) properly! The honu, believed to bring good luck, surely came to deliver many gifts.
This tour is open to participants from 0 years old up to our current record of 99 years old, so as you said, age doesn't matter. The most important thing is that you have a great time.
Please come back to visit us again. We will be waiting for that day along with the sea turtles. Mahalo!
アロハ! キャプテンブルース天国の海ツアーです。この度はツアーにご参加頂きましてありがとうございます。
ホヌにしっかり!!会えたんですね。幸運を運ぶと信じられているホヌはきっとたくさんのお土産をお届けに来たのでは?
このツアーは0歳から今現在の最高記録99歳の方までご参加頂いておりますのでおっしゃる通り年齢は関係ありません。楽しい時間を過ごして頂けることが一番です。
ぜひまた遊びに来てください。その日をウミガメ達とともにお待ちしております。マハロ!
| Rating: | |
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| Packages: | 午後プラン(2024年3月まで) |
| Attended as: | Couples |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/12/07 |
Reviewed by: ニコニコNov.
In the past, I participated in a package tour that allowed us to enjoy multiple activities in one day, but we decided that this Ocean Voyage was the most fun, so if you're going, this is the one to choose! It feels great to move forward while experiencing the wind and splashes of the waves out in Kaneohe Bay, and I think it's an experience you can't easily find elsewhere. Horseback riding and the luau tour are also good, but this is definitely the best! Along the way, the instructor explained about the plants and fruits before boarding, and even after we got on, they took a lot of photos in various poses. I highly recommend it!
過去に1日で複数のアクティビティを楽しむパッケージツアーに参加したのですが、私達はこのオーシャンボヤージが1番楽しかったので、行くならこれだ!と決めておりました。カネオヘ湾の沖まで風と波しぶきを受けながら進むのはとても気持ちが良く、他ではなかなか経験できないと思います。乗馬やラプターツアーも良いのですがやはりこれが1番です! 途中インストラクターの方が乗船する迄の間も植物や果物の説明をしてくださったり、乗船してからもいろいろなパターンで写真を沢山撮って下さいます。とてもオススメです。
| Rating: | |
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| Packages: | 基本プラン<現地集合/解散> |
| Attended as: | Couples |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/11/15 |
Reviewed by: Cathy
It was not the best weather day… raining but it cleared when we boarded the boat to Kaneohe bay. The trip was pleasant with warm welcoming, music, and a light but satisfying breakfast. The crew were amazing. So helpful and very knowledgeable and safety conscientious.
The snorkeling was beyond our expectations and the day out on the sandbar was such fun with the crew being extremely attentive to our needs.
We had an amazing day . Can’t wait to do it again
Mahalo for your review and sharing nice pictures! We look forward to seeing you again. - Team KBOS
| Rating: | |
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| Packages: | Morning Standard Package |
| Attended as: | Couples |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/11/16 |
Reviewed by: さとる
I highly recommend this for activity beginners! The reception and the experience were both amazing!
The atmosphere on the boat was great, and the captain was fantastic! I want to go again!
アクティビティ初心者にちょーーーおすすめです!
受付、体験何をとっても最高でした!!
実際船の上でも雰囲気もよくキャプテンも最高です!
またいきたいです
| Rating: | |
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| Packages: | 1番人気!高さ150メートル |
| Attended as: | Friends |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/11/18 |
Reviewed by: りり〜
The pickup time was just right, and it was smooth arriving at the airport without having to go around many hotels. The driver was kind and it was great.
ピックアップの時間もちょうどでしたし、多くのホテルを周ることなく、空港到着もスムーズでした。ドライバーさんも親切で良かったです。
| Rating: | |
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| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2023/12/09 |
| Activity Date: | 2023/12/07 |
Reviewed by: あしたははれ
While waiting for my bag at baggage claim, a representative from Roberts Hawaii called my name. They helped carry my luggage and guided me to the meeting point with other passengers. After that, they escorted me to the bus. Although they didn't speak Japanese, I felt reassured knowing they would take me to my booked destination (Hilton Hawaiian Village).
baggage claimでbagを待っていた所、ロバーツハワイの担当者が名前を呼んでくれた。そして、荷物を運んでくれ他の同乗者との待ち合わせ場所まで案内してくれ待機する。その後、バスまで案内してくれた。日本語はできないが、予約時に申し込みしていた目的地(ヒルトン•アイランダー)まで案内してくれるので、安心だった。
| Rating: | |
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| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2023/12/08 |
| Activity Date: | 2023/12/05 |
Reviewed by: サーフ
First of all, there was no guidance in Japanese from start to finish. The dining setup was not at individual tables but rather at a long table for more than ten people. We attended as a couple, and instead of having reserved seats, we were guided to sit in order, side by side rather than across from each other. As soon as we sat down, drinks were served, but it seemed there was a set time for the meal, so we couldn't eat right away. There was one pineapple slice for every four people, so we passed the time eating that, but honestly, it wasn't sweet or particularly tasty. The buffet was served in order based on instructions. I thought the food was delicious. I was surprised by how rare the roast beef was! The dessert was also tasty. The show during the meal was good, partly because it was close! After the meal, we moved to the theater, but I wasn't sure when to move or which seats were ours. I entered the theater based on the flow of people, and once inside, we were also guided to our seats in order. Since we entered early, we ended up with pretty good seats! There was no information or stickers given to us. Even though we didn't know Elvis, we had a great time at the show. After it ended, we had the opportunity to take photos with the cast, and we took plenty without hesitation and left happily.
まず、日本語での案内等最初から最後まで一切ありません。食事は個別のテーブルではなく、10人以上の長テーブルで、夫婦で参加しましたが、予約席というか、順番に席をはじから案内され、向かい席でなく隣で並んで座りました。座ってすぐにドリンクが出ましたが、食事は決まった時間があるようでなかなか食べられなく、4人に1つパイナップルが置いてあるので一切れですがこれを食べながら時間をつぶしました、正直これは甘くもなく美味しいとは言えません。ビュッフェは順番に指示があってから取りに行きます。味については美味しいと思います。ローストビーフの生すぎるのには驚きました!デザートも美味しかったです。食事中のショーも近かったせいもあるが良かったです!食後にシアターに移動ですが、これがいつ移動したらいいのか、どの席なのかわからなかったです。人の流れを見て自分の判断でシアターに入ると、中に人がいて、ここでも順番に席を案内されました。早めに入ったせいかなかなかいい席でした!何かステッカーをもらうとか案内をもらうとか何もありません。ショーはエルビスを知らない我々でも大変楽しかったです。終了後、キャスターとの写真撮影が可能で、遠慮せずドンドン撮って楽しく帰りました。
Thank you very much for visiting the Rockaflava Original Waikiki Luau Buffet & Show. We are delighted to hear that you enjoyed both the meal and the entertainment, and that we could help create wonderful memories for you. We sincerely look forward to welcoming you back when you visit Hawaii again.
この度はロッカフラオリジナルワイキキルアウブッフェ&ショーにご来場頂きまして、誠に有難うございます。お食事そして、エンターテインメントも楽しめて頂けたご様子で、最高の思い出作りのお手伝いができたこと私共も大変嬉しく思っております。またハワイにお越しの際には、ご来場頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
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| Packages: | 【2人目無料!】人数限定モニター |
| Attended as: | Couples |
| Posted on: | 2023/12/07 |
| Activity Date: | 2023/11/30 |
Reviewed by: きなきな
I was suddenly canceled on, and when I inquired, I couldn't get in touch, so I went directly to the location, but there was no staff present. (There were also a few others waiting for the same reason.) After that, I was asked via email whether I wanted a refund or to change to another day, and when I chose to change to the next day, it was canceled again. I had changed into my swimsuit and arrived on time, but after being kept waiting, I was told that the engine was having issues. I was really looking forward to parasailing on that day, which was my last day, and I am filled with disappointment. I want my time back. I will not be making a reservation here again.
突然キャンセルされ、問い合わせましたが連絡がつかなかったので直接現地に行ったところスタッフが誰もいませんでした。(他にもちらほら同じ理由で待機しているであろう方々がいました)
その後メールで返金か別日に変更するか聞かれ、翌日に変更してもらったところ、翌日もキャンセルされました。水着にも着替え、時間通りに到着したのに待たされた挙句今日はエンジンの調子が悪いからと言われました。その日は最終日でパラセーリングを楽しみにしていたのにとても残念な気持ちでいっぱいです。時間を返して欲しいです。
もうここで予約はしません。
| Rating: | |
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| Packages: | 1番人気!高さ150メートル |
| Attended as: | Friends |
| Posted on: | 2023/12/07 |
| Activity Date: | 2023/12/06 |
Reviewed by: よっぴぃ
The staff is cheerful and kindly makes your experience enjoyable! The view of Honolulu's skyline and the sunset from offshore is beautiful and wonderful. We sail close to Diamond Head.
スタッフは陽気で親切に楽しましてくれます!とにかく沖合のから見るホノルルの街並みや夕陽の景色が美しく素晴らしいです。ダイヤモンドヘッドの近くまで航行します。
| Rating: | |
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| Packages: | 【2023年12月31日まで】基本プラン |
| Attended as: | Couples |
| Posted on: | 2023/12/06 |
| Activity Date: | 2023/11/12 |
Reviewed by: KTA
No words can describe it.
It was a great experience
Thank you for joining our tour and taking the time to review about our tour. We are so glad to know that you had a great experience with us. We hope to welcome you back on board again soon. A hui hou.
| Rating: | |
|---|---|
| Packages: | Afternoon Tour Package |
| Attended as: | Couples |
| Posted on: | 2023/12/06 |
| Activity Date: | 2023/12/04 |
Reviewed by: あやの
The weather is absolutely amazing!
The sky is beautiful!
The sea is beautiful!
The view of Diamond Head was the best!!!
The boat ride was also very pleasant!!!!!!!
めちゃくちゃいい天気!
綺麗な空!
綺麗な海!
ダイヤモンドヘッドまで見渡せて最高でした!!!
ボートも気持ちよかった!!!!!
| Rating: | |
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| Packages: | 1番人気!高さ150メートル |
| Attended as: | Couples |
| Posted on: | 2023/12/05 |
| Activity Date: | 2023/12/04 |
Reviewed by: 梅昆布茶
I was very grateful for the detailed explanations and precautions provided by the Japanese guide for activities that could be life-threatening if one missteps, such as being in the ocean. However, I was strictly lectured about the cultural differences between Hawaii (America) and Japan, mainly regarding the tipping culture and the quality of service.
I am already aware of these differences and do not expect the same level of service as in Japan while abroad. I understand that some participants may not grasp these concepts, but the way it was conveyed felt quite condescending, almost as if the guide was ashamed of Japanese people. I understand the sentiment, but it was uncomfortable. It would have been better to casually say something like, "Please leave your tips here at the end. Feel free to ask if you have any questions," rather than raising one's voice and dragging out the explanation.
Additionally, during the dolphin watching from the boat, when the dolphins were only visible in the distance, the guide said to the Japanese guests (not us), "You've seen them, right? Hurry back to your seats!" which left a bad taste in my mouth. We participated to see the dolphins, after all. Perhaps it was due to concerns about seasickness? Again, I thought the delivery could have been better.
On a positive note, the explanations about the ecology of sea turtles and dolphins, as well as the advice for dolphin swimming, were very helpful and appreciated. Thanks to that, I was able to jump in without hesitation and saw both dolphins and honu.
Regarding the activity plan, I was looking forward to snorkeling, SUP, and water slides besides dolphin swimming, but the time was very short, and we couldn't do SUP, which was disappointing, though I understand it was due to the schedule. It felt like a bonus. If given another opportunity, I plan to participate in these marine activities with dedicated time.
While I have shared many critiques, I want to emphasize that we did not experience seasickness thanks to effective medication, and we were able to encounter dolphins and honu, which was very moving, so I am glad we participated. The staff, aside from the aforementioned issues, were all very friendly, cheerful, and enjoyable to be around. The photographer was also very nice and provided detailed answers about dolphin ecology. We were able to purchase many photos for just $65, which became a wonderful memory. Thank you.
Regarding tips, Japanese participants often wonder how much to give, so I’ll share my thoughts for reference. The Japanese guide mentioned that the usual tip is around 20%, with a minimum of about 10%. When we participated in other activities where we received excellent service, we each gave 25%. For those who provided exceptional service, we also give individual tips separately. For this activity, we tipped about 15% each. We also left about 10% collectively for the shuttle bus.
日本人ガイドは海という一歩間違えると命を落としかねないアクティビティでは細かな説明や注意事項を聞くのにとてもありがたかったです。が・・・
ハワイ(アメリカ)と日本の文化の違いについて厳しく説明されました。
主にチップ文化やサービスのクオリティの違いについてです。
そんなこと承知の上ですし海外にきて日本と同等のサービスなど求めておりません。
参加者の中にそれらを理解されていない方もおられるのかと存じますが、言い方がどうも・・・そんな日本人を恥と思っているような物言いで正直不快でした。気持ちは分かりますが・・・
無知な方がおられるのか知りませんが声を荒げてダラダラと説明する内容ではないですね。サラッとスマートに「チップは終わりにここにちょうだいねー。分からなければ気軽に聞いて」など一言添える程度で良いのでは?
あと、船上からのイルカウォッチングの際、遠くに小さく見える程度で皆さん一生懸命みていてやっと少し近づくと1分もたたないで「もう見たからいいでしょ!早く席に戻って!」と言っていた(私達ではない日本人客に対して)のにも気分が悪くなりました。
私たちはイルカを見るために参加しているのです。
船酔いを心配してでしょうか?やはりここでも言い方が悪いなと思ってしまいました。
しかし、ウミガメやイルカの生態についての説明や、ドルフィンスイムの際に見るためのアドバイス等はとてもためになり良かったです。
お陰様で躊躇なく飛び込むことができましたし、イルカもホヌも見れました。
アクティビティのプランについて
ドルフィンスイム以外のシュノーケルやSUPやウォータースライダーなども楽しみにしていましたが時間がとても短くてSUPまでは出来ずで残念でしたがタイムスケジュール的に仕方ないかなと。オマケみたいなものですね。
また機会があればこれらのマリンアクテビティは別でしっかり時間をとったものに参加しようと思います。
・・とここまで長々と余り良い感想はないですが。
私達は酔い止めも薬もしっかり効き船酔いすることもなく、イルカやホヌにも出会えとても感動しましたので参加して良かったと思っています。
スタッフの方も上記のこと以外はすごくフレンドリーで明るく楽しい方ばかりで良かったです。
カメラマンの方もとても良い方でイルカの生態についても質問すると詳しく教えていただけました。写真もたくさん枚数があるのに65ドルで購入できとても良い思い出となりました。ありがとうございます。
チップについでですが、日本人参加者の方々はどのくらい渡そうかと悩みますので参考までに書いておきます。
その日本人ガイドさんも普通20%位で 〜10%程度とおっしゃっており、私達も他のアクティビティに参加した際、とても良くしていただいたのでその時は25%を夫婦各々で渡しました。また特別お世話になったなと感じた人にはそれとは別で個別に渡すようにしています。今回こちらのアクティビティでは夫婦各自15%程度を。送り迎えのバスには夫婦でまとめて10%程度入れて帰りました。
Dear Ume Kombucha,
Thank you for preparing thoroughly for your participation in Dolphin University, including measures against seasickness. We truly appreciate your valuable feedback despite your busy schedule.
I apologize for any discomfort you experienced on the day, especially since you were looking forward to the event.
This has been a great opportunity for all our staff, not just the guides, to rethink and improve our communication during the tour, as well as to enhance the overall experience for our customers by considering tips and cultural differences.
I’m glad to hear that you enjoyed the tour itself, and thank you for purchasing the photo package. If you have the chance to join us again, we would be more than happy to support you to the best of our abilities. Please feel free to reach out to us then.
Thank you very much.
梅昆布茶様
この度はイルカ大学へ船酔い対策など万全の準備をしてご参加くださったとのこと、ありがとうございました。
お忙しい中、貴重なコメントを頂き重ねて感謝申し上げます。
当日は楽しみにご参加いただいたにも関わらず不快な気持ちにさせてしまい申し訳ありませんでした。
当日のガイドだけではなく全てのスタッフが、よりお客様に寄り添い楽しんでいただけるツアーをお届けできるように、Tipや文化の違いだけではなくツアー中のコミュニケーションについて再考し改める良い機会となりました。
ツアー自体は楽しんでいただけたとのこと、写真パッケージもご購入いただきありがとうございました。
これに懲りずもしまたご参加いただける機会がありましたら全力でサポートさせていただきたく思います。その時はぜひご一報ください。
ありがとうございました。
| Rating: | |
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| Packages: | ドルフィンスイム/送迎付きプラン(10月末まで) |
| Attended as: | Couples |
| Posted on: | 2023/12/05 |
| Activity Date: | 2023/10/10 |
Reviewed by: 梅昆布茶
I felt a bit of fear at first, but it was actually not scary at all and was very refreshing! The captain and the crew were very friendly and made jokes to entertain us. They offered to take photos if we wanted, so I asked them to do so. Looking back at them later, they truly became wonderful memories. It was also nice that the number of participants wasn't too large.
Additionally, I forgot that the meeting time was 30 minutes before the reservation time, so I arrived just in time... I tried calling the local contact, but I couldn't get through, which was concerning. However, I received a call from VELTRA (with Japanese staff) who checked on the situation, and I was both surprised and grateful. What great service! Thank you very much.
Thanks to you, I had a very good experience and I am satisfied!
少し恐怖感があったのですが全然怖くなくてとても爽快でした!
船長さんもクルーの方もとても気さくで冗談を飛ばして楽しませてくれていました。
写真は希望すれば撮ってくれるのでお願いしました♪
後で見返しても本当に良い思い出となっております。
参加人数もそんなに多くないのも良かったです。
後、集合時間は予約時間の30分前と!いうのを失念しており到着がギリギリになってしまって・・・
一応現地連絡先へ電話をしたのですが繋がらずで困っていたところベルトラさんからお電話を頂き(日本語スタッフ)状況の確認をしてくださったのには驚きと感謝しかございません。なんて手厚いんだ!
本当にありがとうございました。
お陰様でとても良い経験となり満足しております♪
| Rating: | |
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| Packages: | 1番人気!高さ150メートル |
| Attended as: | Couples |
| Posted on: | 2023/12/05 |
| Activity Date: | 2023/10/09 |
Reviewed by: セナレオ
We went to Hawaii for a family trip. We signed up for parasailing at the request of our child. The weather was great on the day, and it was the best! It was really wonderful to see the beautiful scenery of Hawaii from the sky. The staff were also kind and attentive. It was the best memory.
ファミリー旅行でハワイに行きました。
パラセイリングは子どものリクエストで申込みしました。当日は天気も良く最高!でした。ハワイの綺麗な景色を空から見ることができ本当によかったです。スタッフの方も優しく丁寧でした。
最高の思い出です。
| Rating: | |
|---|---|
| Packages: | 1番人気!高さ150メートル |
| Attended as: | Families |
| Posted on: | 2023/12/05 |
| Activity Date: | 2023/12/03 |
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Reply from activity provider
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Aloha Kara! We are thrilled to hear you enjoyed your Atlantis Adventures' submarine tour with us. We love hearing about our guests experiences, and we are happy you and your keiki (children) had a memorable one. We hope we have the pleasure of hosting you again. Mahalo for taking the time to write a review!