Oahu
With 10 adults, 6 toddlers, and 2 infants participating, I thought it would be impossible for everyone to board the boat, but we all managed to get on together, and it became a wonderful memory! The staff were all very nice, providing us with photos and tea, and their attentiveness was excellent. Since it was a short time, I was worried about whether we could enjoy it, but the plan allowed participation even for those with babies and those who didn't want to snorkel, so the whole family was able to have a great time! Plus, since we finished in the morning, we could move on to the next plan, making it a very satisfying day!
大人10名、幼児6名、乳児2名の参加で船の同乗は無理かと思ったけど、みんなで一緒に乗れ、とてもいい思い出になりました!
スタッフの方もみなさん良い方ばかりで、写真やお茶を運んでくれたりで、気配りもとても良かったです。短い時間だったので、楽しめるか心配だったけど、赤ちゃん連れにもシュノーケリングしない人がいても無理なく参加出来るプランで、家族みんなが存分に楽しむ事が出来ました!そして、午前中には、終わるので、次のプランも動け、大満足な日となりました!
I was torn between the Star of Honolulu and the Navatek, but choosing the Navatek based on experiences was the right decision. The morning tour doesn't include a meal, but since the goal was to see whales, it actually worked out well (lunch is after disembarking, back in Waikiki). We set sail almost at the same time as the Star, but even after the Star returned to port about 30 minutes after reaching the viewpoint, we continued to search for whales. The vessel is specifically designed for whale watching, making it very easy to see, and I highly recommend it.
スターオブホノルル号かこちらかで悩んだのですが、体験談などをもとにナバテック号を選んだのは正解でした。午前のツアーで食事もついていませんが、クジラを見るのが目的なのでむしろ良かったとも言えます(ランチは下船後、ワイキキに戻って)。スター号とほぼ同時に出航しましたが、スター号がビューポイント到着から30分くらいで帰港していった後も、クジラを求めて動いてくれました。船体もホエールウオッチング専用にできているのでとても見やすくおすすめです。
I went for the first time this time, and it was more fun than I expected.
We went to a wave pool for the bodyboard lesson, and it was quite hard and authentic!
The kids were initially tossed around by waves taller than they were, but gradually got used to it, and by the end, they were able to ride the waves skillfully.
今回初めて行きましたが、予想以上に楽しかったです。
ホディボードレッスンで波の出るプールに行きましたが、これが結構ハードで本格的!!
子供たちも最初は自分の背丈より高い波に翻弄されていましたが、徐々に慣れて最後は上手に波乗りができるようになっていました。
I was able to see the whales! However, they were too far away, just barely... I was hoping for splashes like in the photos, so I was a bit disappointed.
くじらは見れました!
しかし、遠すぎて、かろうじて・・・でした。
写真のような波しぶきを期待しちゃったので、
ちょっと残念でした。
Thank you very much for joining us on the Star of Honolulu. Whales can be active on certain days, and there are times when they jump close by. We hope you have the chance to experience that on your next visit! All of our staff are looking forward to seeing you again.
Reservations Department
この度はスターオブホノルル号にご参加頂き、誠に有難うございました。
クジラは日によってアクティブな時もあり、近くでもジャンプしてくれる日もあります。
またの機会にそんなチャンスもあると良いですね!
スタッフ一同お待ち申し上げております。
予約課
The weather on the day was great, and I had an amazing time in the best conditions. I was especially lucky to see manta rays. The staff were very friendly and kind, and I was extremely satisfied. I definitely want to participate again!
当日は天気にも恵まれ、最高のコンディションの中楽しんできました。特にマンタが見れて超ラッキーでした。スタッフの方々もとてもフレンドリー&親切で大変満足しました。是非また参加したいと思います!
We had a GREAT time! Loved the volleyball on the sandbar, bbq on the boat and cruising across the bay watching the turtles. Snorkeling on the reef was awesome. The crew was awesome. Would do this again in a heartbeat!
I had wanted to visit the sandbar. However, it was unfortunately rainy, and the water depth at the shallowest point was only about knee-deep for men. This was disappointing, as it was due to weather conditions. Despite this, the staff were cheerful and helped create a fun atmosphere, making the experience enjoyable. The snorkeling was in relatively deeper water, but it was safe since we wore life jackets. We were also able to see the honu (sea turtles).
行ってみたかったサンドバー。
しかし生憎の雨、そして最も浅いところの水深も男性の膝下くらいでした。
こればかりは気象条件によるので、残念でした。
そんな中でもスタッフの方々が明るく盛り上げていただき、楽しく過ごせました。
シュノーケリングは比較的深いところですが、ライフジャケットを着て泳ぎますので安心です。ホヌも見ることが出来ました。
Aloha! This is Captain Bruce's Paradise Ocean Tour. The weather conditions may not have been perfect, but I'm really glad you enjoyed the tour despite that. Activities in nature show different faces each day. Please come back to visit us again to experience a different side of the sandbar next time!
アロハ!キャプテンブルース天国の海ツアーです。気象条件はパーフェクトではなかったようですがそんななかでツアーを楽しんで頂けて本当に良かったです。
大自然の中でのアクティビティの為その日その日によっていろんな表情を見せてくれます。次回はまた違った表情のサンドバーに出会いに遊びにいらしてくださいね。
I intended to participate using Early Bird, but it was disappointing that the participation date only allowed for regular hours, which really limited the time. There were many enjoyable attractions, and I was satisfied! However, even though the park isn't that large, it took a lot of time to move around. The wave pool was "too crowded" and "the waves were too strong," making it difficult for the kids, and the adults were struggling too. There were too few free floaties. I was looking forward to "Shaka," but it wasn't as intense as "Manta" in Guam. I have listed some complaints, but it is still a place I would like to visit again.
アーリーバードを利用して参加するつもりが、参加日は通常営業しか対応してなかったため時間が本当に短かったのが一番の残念。アトラクションは楽しいものが多くて満足!でもそんなに広くない園内なのに移動にすごく時間がかかります。波のプールは「人多すぎ」「波がきつすぎ」で子供たちは溺れかけて大人も必死でした。無料の浮き輪が少なすぎます。「シャカ」を楽しみにしてましたが、グアムの「マンタ」ほどキツクなかったです。不満が並びましたが、でもまた訪れたい場所ではあります。
This is a family friendly and education show. The host are really funny and great sense of humor. The interactive programs and the shows are awesome! We will be back again
The whole experience was great. Nice bus. Good guide. The actual park was very patriotic and humbling. Informative. Well done. Our kids enjoyed it.
My childern, ages 16 and 21, and I had the best time on the Sunset Cruise! It was one the top highlights of our vacation in Hawaii! The crew members were awesome! They took care of all of our needs. They took many pictures of me and my children and a couple of "selfies"! They were so much fun!! Everyone on the cruise seemed to be having a blast! The even caught a huge mahi mahi while fishing! We saw a beautiful rainbow and a little of another one to make a double rainbow! We had so much fun, we didn't want it to end! Thanks for a fantastic time!!
During my last trip to Hawaii, I was so moved by the show before the Hilton fireworks that this time I wanted to see it up close, and I also wanted to entertain my friend who was visiting Hawaii for the first time, so I made a reservation.
The reviews beforehand weren't great, but we were very satisfied with the show.
The table we were assigned to had few Asians, but the foreigners sitting next to us were very friendly. The conch shell contest was also fun, as we formed teams at each table, which created a great sense of unity. By the way, we watched from the general seating, and it was more than enough.
The stage show was thrilling, and the female MC's storytelling was easy for Japanese people to understand.
Once the show starts, you become glued to the stage, so you won't have time to go for seconds at the buffet or even focus on eating. I recommend eating well before the show begins.
前回のハワイ旅行でヒルトンの花火の前にやっていたショーを見て
感動したので、今回はすぐそばで見たいと思ったのと初ハワイの友人を楽しませたくて
予約しました。
事前の口コミはあんまりでしたが、私たちには大満足のショーでした。
私たちの案内されたテーブルは、アジアの人が少なかったのですが
隣になった外国人の皆さんがとてもフレンドリーに接してくれて
ほら貝のコンテストも、テーブル毎にチームになって
その一体感も良かったです。
ちなみに、一般席での観賞でしたが十分でした。
迫力満点のステージショーやMCの女性の話術も
日本人にもわかりやすくかったです。
一度、ショーが始まるとステージにクギ付けになってしまうので
バイキング料理をお替わりに行ったり、食事なんてしてられなく
なるので、ショーが始まる前に、しっかり食べておくことを
お勧めします。
We went snorkeling and saw a lot of turtles above the water. Water wasnt clear enough to see anything with snorkeling gear so they offered free open bar, free sandwiches and cookie.
The sea was beautiful, anyway!
I saw a sea turtle from a distance.
It was my first time snorkeling, and I enjoyed seeing the coral too!
It was great that I could first challenge myself in the shallow waters!
The staff were so cheerful! It was reassuring that the Japanese staff provided clear explanations.
The handmade hamburger we had on the boat was delicious!
The freshly grilled patty was juicy!
とにかく海が綺麗でした!
遠目でしたが、海ガメも見れました。
初めてのシュノーケルでしたが、珊瑚も見れて楽しめました(*^^*)
浅瀬でまずチャレンジできたのがよかった!
スタッフの方がとにかく陽気!日本人のスタッフがきちんと説明してくれて安心でした。
船で食べた手作りハンバーガーが美味しかったです!
焼きたてのパテがジューシーでした!
Nice bay and nice service for a fair preis. Thank you
Amazing time on 6/30/14! My first time being in the middle of the ocean and snorkeling...funny and entertaining crew and still made me feel safe...thank you!
It was a bit cold since it was the sea in January, but I got to see a sea turtle, and the location was amazing!
The barbecue lunch was delicious, and I was very satisfied!
1月の海だったので少し寒かったのですが、
ウミガメにも会えたし最高のロケーションでした♪
バーベキューのお昼ご飯も美味しかったし大満足でした(^_-)-☆
Aloha! This is the Captain Bruce's Paradise of the Sea tour.
We're glad you got to meet the Honu, which is said to bring happiness. Please come back to Paradise of the Sea when you visit Hawaii again.
We look forward to welcoming you, along with the sea turtles, Rie!
アロハ!キャプテンブルース天国の海ツアーです。
幸せを運んでくると呼ばれるHonuに会えてよかったですね。またハワイにお越しの際はぜひ天国の海に遊びに来てくださいね。
Rie様のお越しをウミガメとともにお待ちしてます。
Wow, what a wonderful crew, boat and view.
These guys are serious about safety in a humorous way. The crew was attentive and hard working while making the experience fun for all.
We saw spinner dolphins. Then moved on to snorkeling with fish and turtles. The fins, snorkels and masks were great. They had sizes to fit everyone. Lunch and mai-tai's were wonderful as well. We were additionally impressed that they cared about the ocean environment.
Highly recommend these guys! Thanks for the great memories!
My boyfriend and i really had fun snorkeling thou it's our first time doing it don't even know how to swim still we loved it..Staffs did a well done execellent job..We got to see lovely sea turtles & snorkel in d' ocean by d' reef (seen a lot of fishes) & a panoramic amazingly beautiful view of d' island..will definitely recommend this activities for everyone whose visiting Oahu..Enjoy!
The Polynesian tour was great. This was our 2nd time going, but our grandson's first. He had a great time. We also upgrade with tour and our guide was fabulous,he knew his history of the islands. The luau and the food was good, we didn't try any poa. The students there serving were very helpful and good service. The best of all was the night show, loved it. Bus was on time. Our tour guide made it interesting on our way to the Polynesian Cultural center. Great tour to take. Though it was a long day, it's worth it.
I signed up for a tour that included pick-up, free drinks, and meals. It was smaller in scale than I expected. After going through everything once, I felt satisfied enough. However, I didn't have to wait long, and I was happy with the price. I was wondering when I would receive the souvenir cup that was supposed to be included in the tour, but in the end, I didn't receive anything. The driver on the way back was a foreigner who only spoke English, and I didn't have the chance to ask anything before being quickly dropped off at my destination. I thought any item would be a nice memento, so I was looking forward to it, but it was very disappointing. The fact that it was included in the fee but not given to us is quite disappointing.
送迎とフリードリンクと食事付きのツアーで申込みました。思っていたよりも規模が小さかったです。一通り乗ればもういいかなって、、。でも、それほど待つこともなく価格的にも満足でした。ツアーに含まれているはずの、お土産のカップはいつ貰えるのかと思っていたら、結局何ももらえず、帰りの運転手も英語オンリーみたいな外人で、聞くタイミングも無く目的地でサッサと降ろされました。どんな物でも記念になると思うので、楽しみにしていたのですが非常に残念です。料金に含まれていて、それをくれないという事は、○○ですね、、。
It was unfortunately rainy from the morning, but the sun came out just during the sandbar and snorkeling time. We checked the tides and were able to see the best views. The round trip from the port was cold due to the rain, and some people were standing in covered areas. There's nothing we can do about the weather, but it would have been even better if it had been sunny.
朝からあいにくの雨でしたが、サンドバーとシュノーケルの時だけ太陽が現れてくれました(^^)v
海の満ち引きを調べて行き、最高の景色を見ることができました。
港からの往復は、雨で寒く屋根のあるところで立っている方もいました。
天気ばかりはどうしようもないですが、晴れていたらもっと良かったでしょう(^-^)
We had a good time nice fun ride would do it again next visit and recommend it to friends as well. Thank you
The sandbar feels like an ordinary beach in the ocean, so I wasn't as impressed as I thought I would be, haha. However, I think it's nice to spend the day relaxing, eating burgers grilled on the boat, watching sea turtles from the boat, and snorkeling.
サンドバーは海の中にある普通の砂浜という感じなので思ったほど感動でもなかったです笑でも、船で焼いてくれたハンバーガーを食べたり、船上からウミガメを見たり、シュノーケリングをしたりと1日のんびり過ごせてよいかと思います。
We had a very good time. The weather was beautiful, the water and snorkeling was great. Captain Bob and his crew did an excellent job. Everything was great. Will recommend to any one going to Honolulu.
Great experience, Chris and Steve were wonderful, very entertaining and knowledgeable. Saw lots of turtles and fish!!! Highly recommend!!!
Get ready for a fun time on this catamaran! The dolphins are a plenty and are in their hibernating season so they stay close to the coast. While you don't get in the water surrounded by dolphins, it keeps them safe, so it's good for everyone. There were so many kinds of fish and it was fun to swim through them. It was a nice cool day, and the dolphins were definitely out there. They got nice and close to the boat! The snorkel was amazing. By lunchtime, I was looking forward to food. The Captain is a fine cook and knows his way around a boat so it's double bonus for us. We had the tasty teriyaki chicken sandwich, which I can proudly give 5 stars! Try the Naked Pirate drink. It's awesome! The crew on the boat was friendly and managed to keep it fun for everyone even with a bunch of little kids running around. It's family-friendly and they made sure those kids stayed safe. This catamaran sail is worth every penny and then some. I highly recommend!
I was waiting at the changed meeting place the day before the tour, but no shuttle came, and I didn't receive any calls on my registered mobile. I tried calling the tour company several times, but couldn't get through. After 40 minutes, I finally got a call through, and when I explained the situation, they asked if I had been at the meeting place.
They said they would contact me again after confirming, so I waited in my room, but after 30 minutes, I still hadn't heard anything. When I called again, they said the Japanese office opens at 8 AM, which is why they couldn't contact me. At that point, it was already past 8:15 AM.
They mentioned rescheduling for another day or in the afternoon, but due to my travel schedule, I could only reschedule for that afternoon, which meant I would have to switch to a lunch plan that was different from the morning one I had originally chosen. Since I was traveling with an 8-month-old baby, snorkeling wasn't an option, and long hours would be a burden, which is why I had specifically chosen the morning plan.
It was a main option for me, so I decided to switch to the afternoon one, but they said it would just be a direct rescheduling, which frustrated me. When I complained, they said they would cover the costs.
The option I participated in was wonderful, but I felt that my limited time on this expensive trip was wasted on phone calls, I couldn't even have breakfast, and my original afternoon plans were ruined. Moreover, there was no response unless I took action myself. It’s truly sad and frustrating that such memories were left from this trip. I don't think I will use this company again.
I’m sharing this for reference, hoping no one else has to go through a similar experience.
参加前日集合場所の変更があったためそちらで待機していましたが送迎が来ず、登録した携帯に連絡が来ず、ツアー会社の電話にも数回したが繋がらず。40分後にようやく電話が通じ、事情を話すと
もう出てしまった、集合場所にいたのか? との対応。
確認後再度連絡すると言われたため部屋で待ったが30分経っても連絡なし。再度こちらから電話したら日本語のオフィスが8時から開くため連絡できなかったと。その時点で8時15分過ぎでしたが。
他の日、もしくは午後に振り返ると言われたが滞在日程ではその日の午後にしか振替できず朝とは違った昼食付きのプランになってしまった。
生後8ヶ月の赤ちゃん連れだったためシュノーケリングが出来ないし長時間は負担になってしまうからわざわざ朝のプランにしていたのに。
メインにしていたオプションだったので午後のに振り返ることにしたが、そのまま振替にするという対応だったので頭に来て文句を言ったら料金はこちらで負担しますと。
参加したオプションは素晴らしかったのだが、お金をかけて行った旅行の限られた時間を電話のやりとりで無駄にされ、朝食も食べれず、もともとの午後の予定もダメになった。そしてこちらからアクションをかけないと対応もなし。せっかくの旅行にこんな形で思い出が残ってしまったことが本当に悲しく腹立たしい。
もう二度とこの会社は使わないと思う。
こんな目にあった人もいるということで参考までに載せておきます。二度と同じような経験をする人が出ませんように。
We sincerely apologize for the anxiety caused despite your having a small child with you, and for the impact it had on your valuable time and subsequent plans. We also deeply regret that we were unable to provide the plan you originally wished to participate in. Moving forward, we will strengthen communication among our staff to prevent a recurrence. We will fully refund the tour fee, so please check the details in the separate email we sent.
VELTRA Customer Support Team
この度は、小さなお子様をお連れだったにも関わらず不安な思いをさせてしまったこと、お客様の貴重なお時間を裂く結果となりその後のご予定にも影響を与えてしまったこと、大変申し訳ございませんでした。
本来ご参加を希望されていたプランも提供する事ができなかった点についても重ねてお詫び申し上げます。
今後はスタッフ間の連携を強化し、再発防止に努めさせていただきます。
ツアー料金は全額返金させていただきますので、別途お送りしたメールにて詳細をご確認いただきますようお願い申し上げます。
VELTRA カスタマーサポートチーム
I participated in a tour in July during the day. The weather was a bit rainy and somewhat cold, but we had fun playing underwater beach volleyball at the sandbar. After that, we moved to a point where we could see turtles and had hamburgers. We saw about ten turtles from the boat. They come up to the surface for a moment to breathe, so we only saw them briefly. After that, we went snorkeling. There were life jackets available, and there were also things like boogie board poles, so I felt safe doing it. There were a lot more fish underwater than I expected. We were even able to feed them bread, which was very satisfying. Finally, it cleared up, and we were able to see the beautiful sandbar!
7月の昼のツアーに参加しました。天気は雨も少し降っていて若干寒かったのですがサンドバーでは水中のビーチバレーをやって楽しめました。その後はハンバーガーを食べて亀が見えるポイントに移動。10匹ぐらいの亀を船の上から見ました。呼吸をするのに一瞬海面に上がってくるとのこと。なので見えたのも一瞬でした。その後はシュノーケリング。これはライフジャケットもあるしビート板のポールのようなものもあるので安心して出来ました。海中には予想してたよりも色々な魚が大量にいました。パンをあげることも出来て大満足。最後は晴れて綺麗なサンドバーも見ることが出来ました♪
This is my second time participating in this tour. The last time I came, the tide was high and the sandbar didn't appear, but this time I did my research and was able to see the sandbar. There are always sea turtles near the boat (they have names, but I forgot them), and you can definitely see them. They are friendly towards humans, so when you make gestures to feed them, they come close, which is adorable. I might go again just to see the honu! I really recommend this tour!
こちらのツアーに参加するのは2度目です。前回来た時は潮が満ちていてサンドバーが出現しなかったのですが、今回はちゃんと調べて行ったのでサンドバーを見る事ができました^^ボートの近くにはいつも海ガメがいて(名前がついてるんですが忘れました;)絶対見る事ができます。人間になついているので、餌をやる仕草をすると近くまで寄ってくるのが可愛いです^^ホヌ見たさにまた行くかもしれません笑 このツアー、本当にお勧めです!
Aloha! This is the Captain Bruce's Paradise Ocean Tour.
Thank you for joining us for the second time the other day.
Thanks to you, we have many repeat customers on this tour. Of course, the sandbar is a highlight, but is it thanks to the honu (sea turtles) as well??
We look forward to welcoming you back, Tsubutsubu Ichigo! Mahalo!
アロハ!キャプテンブルース天国の海ツアーです。
先日は2度目のご参加ありがとうございました。
このツアーお蔭様でリピーターのお客様がとっても多いんですよ。サンドバーはもちろんのことやっぱりホヌちゃん達のおかげでしょうか??
つぶつぶいちご様のお越しをお待ちしてます。まはろ〜!