All Reviews for Family & Accessible Travel

We enjoy had a lot of fun! The kids played very high with every equipment.

I participated with my father and son. It was much more fun than I expected, and I think it's a recommended tour for people who love marine sports!

私の父と息子で参加。思ってたよりもすごく楽しかったようでマリンスポーツ好きの人にはお勧めのツアーと思います！

Sharks that I've only seen in aquariums gracefully approach me, waving their fins right in front of me. The safety is guaranteed, so I can watch them without any anxiety.

Please take a moment to see a wild shark.

今まで水族館でしか見たことのない鮫が、目の前で優雅にヒレを振り近づいてきます。安全性も担保されており、全く不安なく見ていられます。

是時一度野生の鮫の姿を見て下さい。

I have been using this service for round trips. They arrive on time, which gives me a lot of peace of mind.

I plan to request it again next year.

　往復こちらを利用させてもらっています
時間通りに来てもらえるので、とても安心です

来年もお願いしようと思っています

I used your service last time as well. I was glad that I was found quickly and smoothly guided to the car.

This time, even though I was wandering around with the voucher, I couldn't be found, and it made me sad.

I felt that it was different from Japan.

　前回も利用させていただきました
すぐに見つけて頂き、スムーズに車まで案内されてよかったです

今回は、バウチャーを持ってウロウロしていたのに見つけてもらえず
悲しかったです

日本とは違うって思いました

I participated first thing in the morning, so the ending time was also in the morning. It was great that there was no wasted time. I've done parasailing a few times, so I chose a height of 150 meters. It was really pleasant and the best experience. It was still a bit chilly in the morning, so after getting splashed in the sea, I felt a little cold. The foreign girl whose birthday it was that day was getting dunked in the water as a special treat, so by the time she returned to the boat, she was shivering (laughs). That must have become a good memory for her too (*^_^*). I’ve definitely decided to participate again next time!

朝一番に参加したので、終了時間も朝^^
時間に無駄がなくてすごく良かったです。
パラセーリングは何度かやっているので、高さは150メートルにしました。
本当に気持ちよくて最高でした。
朝はまだ少し肌寒かったので、海ポチャされた後はちょっと寒かったです。
その日が誕生日だった外国人の女の子は、大サービスで海に沈みまくられていたので、船に戻ったときには震えていました（笑）
それもいい思い出になったことでしょう(*^_^*)
次回もまた参加決定です！！

The weather was nice and the waves were calm, so I was able to enjoy myself without getting seasick. The sea was beautiful, the sea turtles were cute, and the food was delicious, so it was the best experience. I'm really glad I participated!

天気がよく波も穏やかだったので、船に酔うこともなく楽しく過ごせました。
海は綺麗だし、ウミガメはかわいいし、ご飯も美味しかったので最高でした。
参加して本当に良かったです！

We participated as a family, and the staff was cheerful and friendly, which was great. If there's an opportunity, we would like to participate again. Our 3-year-old child was also able to join and was very happy.

家族で参加しましたが、スタッフも陽気で親切で、とて良かったです。
機会があればまた参加したいです。
3才の子供も参加出来てとても喜んでました。

My mother and I signed up for a seaside horseback riding course. It was our first horseback riding experience, but the local staff kindly helped us with how to ride and stop. Riding while looking at the sea was truly a wonderful feeling.

Unfortunately, after arriving at the Dole Plantation, which was supposed to be just a quick stop, we were told by the tour guide that there was a mistake and they had forgotten to bring their license, which would take time to retrieve from the office. As a result, our stay was extended by over an hour. Since this is a common spot for other tours, I had been there before and ended up with nothing to do, feeling quite bored. Additionally, the tour guide's attitude was lacking sincerity, saying things like, "This is quite rare, you know," which honestly made me feel anxious about whether it was safe to follow this person.

The horseback riding itself was a lovely experience, so next time I participate, I would prefer to join a different tour company if there is an option.

母と娘の親子二名で海辺乗馬コースを申し込みました。初めての乗馬体験でしたが乗り方、止まり方等現地のスタッフが親切に対応して下さり、何といっても海を見ながらの乗馬はとても気持ちの良いものでした。
残念だったのは、立ち寄り程度だった筈のドールプランテーションに到着した後、ツアーガイドのミスでライセンスを携帯し忘れたとのことで事務所へ取りに戻るのに時間がかかると言われ、結果滞在時間が１時間以上延びた事です。他のツアーでも定番のスポットなので以前も立ち寄ったことがあり、やることが無く時間を持て余しました。また、それに対するツアーガイドの態度も「こんな事稀なんですけどね～」といった誠意に欠けるもので正直「この人について行って大丈夫なのか？」と不安に感じました。
乗馬自体はとても素敵な経験となりましたので、次回参加する時は別の催行会社での企画があればそちらに参加したいと思います。

I took my daughter and her family to this Luau and I am so glad we bought the Royal package. It was great. We were right in front and the dancing was great and the Fire dancing was fantastic. I also liked the fact the they involved you in different activities. Food was great also. I liked the fact they will stay and take pictures with you at the end with your own camera. Overall I would definitely recommend this Luau to everyone.

I'm a repeat visitor.
The pool is very enjoyable. I highly recommend it. Since I rented a cabana, I was able to relax with my family without worrying about being seen by others. They provide fruit and water bottles.
The staff comes to take food orders, so you can relax without having to line up at the concession stand.
Regarding the shuttle bus, the confirmation screen said that you don't need to bring the voucher (or show it), so I took that at face value and didn't bring it. However, the staff at the pickup insisted that I show it. I explained that I didn't bring it because I was told it wasn't necessary, and after quite a bit of back and forth, I was finally allowed to board the bus.
My name was on the list the staff had, though. Next time, even if it says you don't need to bring the voucher, I won't trust it and will bring it anyway.

リピーターです。
プールはとても楽しめます。おすすめです。カバナを借りたので、人目を気にせず、家族でゆっくりと過ごせました。フルーツと水のボトルがつきます。
食事のオーダーも係の方が取りに来て下さるので売店に並ばなくてもよいのでのんびりできます。
送迎のバスについてですが、申し込み完了画面に、バウチャーは持参しなくても（見せなくて）よいと書いてあったので、真に受けて持参しませんでした。ところが迎えのバスの係員は見せろの一点張り。見せなくてよいと言われたから持ってこなかった、とかなーり粘ってようやくバスに乗せてもらいました。
係員の持っている名簿に名前あるのですがね。次回はバウチャーは持ってこなくてよい、と記載あっても信じずに持参します。

Departure around 7 o'clock and return around 3 o'clock. The tour itself takes about an hour, with one session in the morning and one in the afternoon. There was a lot of waiting time, and it wasn't that impressive. Well, I thought it wouldn't hurt to go at least once!

7時前後出発から戻りが3時頃 中身のツアーは所要時間が1時間前後で午前と午後に1回づつ
待ち時間が多いしあまり大したことなかった。
まあ、一度は行っても損はないかな！と思いました。

The staff were very kind, and I had a bright and enjoyable time.
I was able to see dolphins, sea turtles, and fish.
Thank you very much.
I think Japanese people will be satisfied.

スタッフの皆さんがとても親切で明るく楽しい時間を過ごしました。
イルカとウミガメと魚を見ることがでぎました。
ありがとうございました。
日本人の方は満足できると思います。

I think I could have enjoyed the tour more if the guide had been better. As others have mentioned, it was disappointing to have Kaz as our guide.

① Dole Plantation

I arrived 10 minutes before opening. This meant that the actual time I had to enjoy Dole Plantation was only 20 minutes, which was unsatisfactory. I quenched my thirst with very delicious pineapple juice and browsed for souvenirs. I wished I had a bit more time to explore the garden.

② Strolling through Haleiwa Town on the North Shore and having brunch with garlic shrimp

I ate at a Japanese-owned restaurant recommended by the guide. (It was emphasized multiple times that they opened early for this tour.) Perhaps because of that, while it was tasty, it was lighter than I expected. Personally, I would have liked a bit more punch. (I think enjoying local flavors is one of the joys of traveling.) The careful preparation of the shells and the shrimp's digestive tract left a good impression. Strolling through the colorful streets was fun, but again, excluding meal time, the stay was only about 30 minutes! There isn't much time to leisurely check out interesting shops, so it might be good to set a purpose in advance.

③ The horseback riding by the seaside, which I was looking forward to the most!!!

All the horses were cute and smart, and it was truly healing. They are well-trained, so I think beginners can experience it with confidence. I wanted to spend more time interacting with the horses!

④ On the way back, I saw sea turtles from the car window.

⑤ We stopped in Haleiwa to pick up participants from other courses and for a restroom break, which concluded the tour.

While the places visited and experiences were excellent, I realized that the presence of the guide significantly changed my level of satisfaction.

This time, the guide, Kaz, was basically high-handed and had a scary tone. Listening to his interactions with other participants, he treated them in a condescending manner, which made those around him uncomfortable.

The information he provided about Hawaii's history and buildings during the journey was interesting, but his unique way of speaking combined with issues with the audio microphone made it hard to absorb.

Additionally, he was very strict about the meeting times. I understand it was to avoid traffic, but it felt more like he was rushing participants to avoid affecting his own working hours rather than for the sake of the participants or to keep the tour schedule.

ガイドさんが良ければもっとツアーを楽しめたと思う。
他の方も書いてますが、カズさんに当たり残念でした。


①ドールプランテーション

オープンの10分前に到着。
ということで、ドールプランテーション内を楽しめる実質滞在時間はたったの20分。これは不満。
とても美味しいパイナップルジュースで喉を潤し、お土産を物色。
もうちょっとガーデンを散策する時間が欲しかった。


②ノースショアハレイワ・タウンにて街並み散策とガーリックシュリンプでブランチ

ガイドさんが勧める日本人経営の店で食べる。
(このツアーのために早い時間から開けてもらっていると何度も強調されました)
そのためか、美味しいのだが思ったよりもあっさりしている。
個人的にはもう少しパンチが欲しかったかな。
(せっかくならローカルの味を楽しむのも旅の醍醐味だと思うため)
殻と背ワタが丁寧に処理されているのは好印象です。
カラフルな街並みを散策するのは楽しいが、ここでも食事時間を除くと滞在時間が30分あるかないか！？
気になるお店をゆっくり見ている暇はないので、事前に目的を定めておくといいかもしれません。


③一番楽しみにしていた海辺での乗馬！！！

どの馬も可愛くてかしこくて、本当に癒されました。
よく調教されているので初心者の方でも安心して体験できると思います。
もっと長い時間馬と触れ合っていたかった！

④帰路につく途中、車窓からウミガメを見る

⑤他コースの方をピックアップ＆トイレ休憩のためハレイワに寄り終了


訪問先・体験内容は申し分ないのですが、ガイドさんの存在ですごく満足度が変わってくることを実感しました。

今回のガイド、カズさんは基本的に高圧的で口調がコワイです。
他の参加者さんとのやり取りを聞いていても、バカにしたようなあしらうような対応をされていて、周りが不快に思う。

道中教えてくださるハワイの歴史や建物案内等は興味深い内容なのですが、独特なしゃべり方と音声マイクの不具合が相まって、入ってこない。

そして、集合時間にはすごく厳しくせっつかれます。
渋滞を避けるためなのはわかりますが、「参加者のため」「ツアー予定時刻を守るため」というよりも、ガイドさんご自身の勤務時間に影響のないよう、参加者を急かしているような印象を持ちました。

I had an absolutely amazing time!!! The boat was smaller than I expected, and there were just four groups of Japanese people, which was just right! The waves and wind were thrilling! If you're even a little worried about seasickness, taking motion sickness medication is a must to enjoy the experience! The staff was really entertaining!

I was nervous before taking off, but once we were in the air, it was so much fun, and the view of the blue ocean, Diamond Head, and Waikiki was incredible!!! I put my smartphone in a waterproof case and hung it around my neck, and I was able to take photos while flying!

When you drop into the water, they probably adjust based on the people. You can purchase the SD card with the photos taken. I paid $30 in cash. This experience was truly the best! I highly recommend it!!!

めちゃくちゃ楽しかったです！！！
船は思ってたより小さくて、日本人ばかりの四組でしたが丁度いいくらい！波も風も迫力ありで味わえます！船酔いが少しでも心配な人は楽しむために酔い止めは必須！
スタッフの盛り上げがとてもおもしろい！
飛ぶまでがドキドキでしたが、いざ飛んでみたらめちゃくちゃ楽しくて、青い海とダイヤモンドヘッドにワイキキの景色が最高！！！
スマホを防水ケースに入れて首にかけてましたが、飛んでる間も撮影できました！
海にポチャンはたぶん人をみてして加減してくれます。
写真撮影をしてくれたSDカードが購入できます。30ドルで私はドルで支払いました。
この経験は本当に最高！
ぜひおススメです！！！

I've used this several times!
It's a parasailing tour with some really funky boat captains!
On my last day in Hawaii, I always look down at the city of Waikiki from the sky here and think, "I want to come back next time!"

何度か利用しています！
とてもファンキーな船頭さんたちがいるパラセーリングツアー！
ハワイの最終日は、いつもここで、空からワイキキの街を眺めて、また次回も来よう！と思ってます！

The woman who gave us the lei was extremely friendly ! She even guided us the way to the terminal and gate of our connecting flight ! This was really great of her. Thank you so much for this support and the beautiful fresh lei .
Mahalo
Martin Eitz

It was my first time surfing, and I was worried about participating alone, especially since I'm not very good at English, but I had a great time. The instructor provided careful guidance in simple English and broken Japanese, and I was able to stand on the board from the very first time. Thank you very much.

サーフィンは初めてなうえ、ひとりでの参加、しかも英語はそんなに得意ではないので参加するまでは心配でしたが、とても楽しい時間を過ごせました。
インストラクターは簡単な英語とカタコトの日本語で丁寧に指導してくださり、一回目からボードの上に立つことが出来ました。
ありがとうございました。

I participated with my 7-year-old daughter.
It was her first time paragliding.
Since she loves roller coasters, I thought she would enjoy it, so we chose the 120-meter option.

When we took off, she seemed scared and cried! (laughs)
But as she got used to it, she started to enjoy it, albeit nervously. (^_^)

We hadn't planned to buy photos, but we decided to purchase them as a keepsake.
They are provided on an SD card.

7歳の娘と二人で参加しました。
娘は初めてのパラセイリングでした。
ジェットコースター好きなので、喜ぶと思い120メートルを選びました。

いざ、飛び？出すと怖かったようで、泣きました！笑
だんだんなれてくると、ビビりながらも楽しんでました(^_^)

写真は購入予定ではなかったですが、記念にと購入しました。
SDカードで渡されます。

The luau itself was amazing. My family and I enjoyed participating in the pre show activities while learning about true polynesian culture and traditions. It's a smaller luau with only about 200 guests but with the smaller number of patrons you really get to interact and learn from everyone involved.
The host for the activities, Uncle Bob, has a great sense of humor as do the men that do the "cooking" and food prep demonstrations. These men are no joke, they even climbed up the coconut trees. They teach you about a traditional tribe welcoming and uses the guests to act as the tribes while explaining the rituals associated with welcoming guests to their community.
Not a huge selection of foods to sample but everything there was delicious. Kalua pork, teriyaki chicken, macaroni salad, green salad with macadamia nuts, rice, rolls, chantilly cake from Teds Bakery and a coconut type of jello dessert.
The family band that played music during dinner was Amazing. Those kids can really sing! The dancing was very traditional, not just girls in coconut bras and hula skirts, but real polynesian dancing showcasing dances from a variety of the polynesian islands. I was a VIP guest and we were right at eye level with the stage but it looked like most people would have quite a good view of the stage. We also got to go to the buffet first and got great souvenirs. My husband and I got hand fans, my son got a wooden Maui-type hook necklace and my daughter got a wood beaded bracelet that said Hawaii with hibiscus flowers printed on it. After dinner and show on your way out you were able to speak more with the staff and dancers and take pictures with them.
If it was your birthday we all sang happy birthday and you got an extra piece of cake, if it was your anniversary or honeymoon they brought you onstage for a slow dance and gave you a nut lei.
All this plus you get entry into the Waimea valley where you can swim in a waterfall and see beautiful trees and foliage!

What an amazing time we had on our sunset cruise that left right outside of our hotel (Hilton Hawaiian Village). The staff on the boat were incredibly friendly, and we enjoyed chatting with them as we sailed along. The drinks and snacks were great, and the best part of all were the breath-taking views, especially watching the sun set! We went with another couple with whom we were traveling, and we all put this activity toward the top of our list of memorable things we did while visiting.

I was impressed that we could see fish up close! It was exciting and fun to ride in a submarine on the sea. We participated as a three-generation family, and everyone was very satisfied.

すぐそばで魚が見れるのには感動❗海上で潜水艦に乗るときはドキドキして面白かったです。３世代での参加でしたが皆大満足です

The staff were very kind. They proactively offered guidance for snorkeling and took photos at the sandbar. The BBQ hamburger for lunch was incredibly delicious. Thank you for a wonderful time.

スタッフのみなさんが親切でした。シュノーケルの指導、サンドバーでの写真撮影など進んで声をかけてくれました。昼食のBBQハンバーガー最高に美味しかったです。楽しい時間をありがとうございました。

The road was congested, so we had quite a wait. It was fortunate that we had a priority check-in, but after buying souvenirs at the airport, we boarded right away.

The driver was polite, but I wished we had a bit more time to spare.

道路が混んでいたのか、結構待ちました。
搭乗手続きが、たまたま優先で手続き出来るシートだった為良かったですが
空港でのお土産を買い、直ぐ搭乗となりました。

ドライバーは、丁寧な方でしたが
もう少し時間に余裕が欲しかったです。

As we boarded the boat from the port and transferred to the real submarine offshore, I felt a mix of half worry and excitement about seeing the underwater world of Hawaii. It was a time when there were hardly any Japanese people around, but the Japanese explanations through the headphones helped me understand well, and I could clearly see the corals and fish on the ocean floor. Fortunately, towards the end, I was lucky enough to see a sea turtle swimming as well.

港からボートに乗り、沖で本格的な潜水艦に移るときには心配半分、これからハワイの海底が見れるというドキドキ感が入り混じりました。
日本人が殆どいないかった時間帯でしたがヘッドホンからの日本語説明で
良く理解でき海底のサンゴや魚たちの様子がはっきり見れました。
ラッキーなことに終盤にはウミガメが泳いでいるところも見られましたよ。

The climate is refreshing, so it's not as humid as a beer garden in Japan. The show was enjoyable, and the food was delicious.

However, the venue might be a bit hard to find...

気候が爽やかなので、日本のビヤガーデンみたいに蒸し暑くありません。
ショーも楽しく、料理も美味しかったです。

が、会場が少しわかりづらいかな…

The staff, the weather, everything was amazing!
I was able to see dolphins, turtles, and manta rays!
I would love to participate again if I have the chance!

スタッフさん、天気、全てにおいて最高でした！
イルカやカメ、マンタも見る事が出来ました！
また機会があれば参加したいです！

They arrived on time to pick me up. It's cheaper and faster than other companies, so I highly recommend it. Also, the fact that they have smaller group transfers compared to other companies is a big plus. Previously, I used a certain Japanese travel agency's transfer from the airport to Waikiki, and I had to wait over an hour until everyone was gathered.

時間通りに迎えに来てくれました。他社の送迎より安いし早いしオススメです。
それに他社より少人数送迎なのもポイントが高いです。
以前ですが空港からワイキキまで、日系の某旅行会社の送迎を利用したら全員が揃うまで一時間以上も待たされました。

The timely pickup and friendly driver made for a comfortable round trip. It was great that there were few hotel stops along the way. I definitely want to do this again next time!

時間通りのお迎えとフレンドリーなドライバーさんで快適に往復できました。
途中立ち寄るホテルも少なくてよかったです。また次回も是非！

The dinner was delicious and the portion size was just right for us. The show was diverse and we enjoyed the Hawaiian atmosphere. Additionally, sitting at a table by the stage was impressive, and it was great to interact with the members of the show.

ディナーは美味しくボリュームも我々にはちょうど良かった。
ショーもバラエティに富み、ハワイの雰囲気も味わえてよかった。また、ステージサイドのテーブルで迫力があり、ショーのメンバとふれあいもありよかった。