Reviewed by: Takeshi
Self explanatory. They are supposed to be within reach once we get out of airport.
But, we spent 2 hours looking high and low.
Staff were rude because they weren’t English-fluent, and were condescending and not-one-bit helpful when spoken English too.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2024/12/18 |
| Activity Date: | 2024/12/16 |
Reviewed by: 匿名
The pickup arrived just a little earlier than the meeting time. The meeting point was easy to find. The driver was pleasant.
待ち合わせ時間よりほんの少し早く迎えが来た。待ち合わせは分かりやすかった。
運転手の方は感じがよかった。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2024/12/15 |
| Activity Date: | 2024/11/21 |
Reviewed by: 匿名
It was a transfer from Kona. There was a staff member in front of the baggage claim area calling out guests' names, which made it easy to understand. Once all the guests gathered, they took us to the car location.
コナからの移動でした。荷物受け取り場所の前に係員がいて、お客の名前を呼んでいて分かりやすかった。お客がそろったら車の場所に連れて行ってくれた。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2024/12/15 |
| Activity Date: | 2024/11/19 |
Reviewed by: たかこ
The pickup point from the airport was different from before COVID, which was a bit confusing, but I was able to board smoothly. The pickup from Waikiki to the airport was right on time.
空港からの乗場がコロナ前と違って戸惑いましたが、スムーズに乗車できました。
ワイキキから空港は時間ぴったりのお迎えでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Weather: | Sunny |
| Posted on: | 2024/12/14 |
| Activity Date: | 2024/11/21 |
Reviewed by: Diego
In time ad very kindly. The mini bus arrive in time and the driver help us to put luggage into the correct place.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Friends |
| Weather: | Sunny |
| Posted on: | 2024/12/14 |
| Activity Date: | 2024/11/19 |
Reviewed by: Dan B
Greeter met us as we expected and was very welcoming. The flowers were fresh and beautiful. Exceeded our expectations.
| Rating: | |
|---|---|
| Packages: | Exclusive Solo Lei Greeting Package (One participant) |
| Attended as: | Couples |
| Posted on: | 2024/12/12 |
| Activity Date: | 2024/12/10 |
Reviewed by: 水戸黄門
Due to the increase in passengers for the Honolulu Marathon, the meeting point was suddenly changed. The reservation change made online was not communicated to the staff on-site, resulting in a lengthy check-in process. On the other hand, the driver was kind.
ホノルルマラソンの乗客増で、待ち合わせ場所が急遽変更。都合でWEBで予約変更したのが現場に伝わっておらずチェックインに時間がかかりすぎ。一方、運転手は親切でした。
予約変更した時は再確認必要かも
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/12/09 |
| Activity Date: | 2024/12/07 |
Reviewed by: 茶々ジジ
After touring hotels around Waikiki Beach, we were picked up. I think we only stopped at the Sheraton Hotel after our hotel.
It was fully booked, and there were passengers from about three different countries, but the driver humorously checked in with everyone, and we arrived at the airport feeling warm and cozy.
We were healed by the Hawaiian spirit right until the very end.
ワイキキビーチ界隈のホテルを巡ってから、ピックアップしてもらいました。私たちのホテルのあとはシェラトンホテルに寄ったくらいでしょうか?
満席状態で、3カ国くらいの乗客がいましたが、ドライバーさんはユーモアたっぷりに確認していて、ほっこりしながら、空港に到着しました。
最後の最後まで、ハワイアンスピリッツに癒やされました。
You will receive instructions about the seatbelt and confirmation from the airline, so make sure to listen carefully to the driver's talk! (The two adult women were so engrossed in conversation that t
シートベルトの指示やエアラインの確認をされますので、しっかりドライバーさんの話は聞きましょう!(大人女性の2人組は、おしゃべりに夢中で、シートベルトはスルーしていました)
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/12/06 |
| Activity Date: | 2024/11/23 |
Reviewed by: さめさめ
I used this service for a round trip between the airport and the hotel for a day trip to a remote island on an early morning flight. I was picked up at the hotel at 3:30 AM, and although I had to wait, the driver arrived after about 45 minutes. Well, since it was a Hawaiian driver, I thought it was just island time, so it wasn't a big deal. On the way back, there was a staff member waiting for me at the baggage claim area, which was easy to understand, and it was nice to have a private transfer.
朝早い便で日帰りで離島に行くのに空港とホテルの往復で利用しました。
朝は3時半ホテルピックアップなので待っていましたが45分くらいに来ました。まぁハワイのドライバーさんだし、島時間だからこんなもんかなーと思っていたので特にでした。
帰りは荷物受け取りの場所で係の方が待っていて下さり、わかりやすくまた貸切状態でよかったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2024/12/05 |
| Activity Date: | 2024/12/03 |
Reviewed by: mosallin
It was usually a large bus, but this time it was a small van. However, the seats were spacious and the ride was comfortable. Since there were few passengers, there were also fewer stops until we reached our hotel, and we arrived in no time. It was very convenient.
いつもは大きなバスですが今回は小さなバンでしたが座席は広々として乗り心地は良かった。客数が少なかったので目的のホテルまでの停車数も少なくあっという間に到着。とても便利です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2024/12/04 |
| Activity Date: | 2024/11/14 |
Reviewed by: 茶々ジジ
Picking up my luggage from the flight from Hawaii Island was really smooth, as I was able to complete the procedures at the counter right away and was guided to the shuttle. Since tips were included, I didn't have to worry about that and felt relaxed.
ハワイ島からのフライトで荷物をピックアップし、すぐに場内にあるカウンターで手続きができ、送迎車に案内され本当にスムーズでした。
チップ込みなのでその辺も心配なく、気楽でした。
The driver primarily communicates in English, but as long as you clearly convey the destination hotel, there’s nothing to worry about. In fact, the customer's hotel information is confirmed in advance
ドライバーさんは基本英語対応ですが、行き先のホテルをしっかり伝えれば、何も心配は要りません。最も、カスタマーのホテル情報は事前に確認されていますが。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Weather: | Sunny |
| Posted on: | 2024/11/29 |
| Activity Date: | 2024/11/26 |
Reviewed by: Bong
Traveling by bus was convenient since we had a lot of luggage on our family trip. The timing was also accurate. They helped with loading and unloading our heavy suitcases.
家族旅行で荷物が多かったので、バス移動は楽でした。 時間も正確でした。重いスーツケースの積み下ろしもやってくれました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Weather: | Sunny |
| Posted on: | 2024/11/20 |
| Activity Date: | 2024/11/18 |
Reviewed by: koimari
I used the round trip service from the airport to the hotel. Since it was just two adults, I was unsure whether to share a ride, but I was able to request a pickup at my preferred time, so there was no waiting time and I could use the time effectively. The drivers were different for the outbound and return trips, but both were polite, so I’m glad I chose this service. I would like to use it again.
空港ーホテル往復を利用しました。
大人2人だけなので乗り合いにするか迷いましたが迎えが希望時間で申し込めた
ので待ち時間などなく有効に使えました。
ドライバーさんも行き帰り別の方でしたがどちらも丁寧な方でしたので頼んで
良かったです。また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 【ワイキキ地区/往復】空港 ⇔ ホテル |
| Attended as: | Couples |
| Posted on: | 2024/11/17 |
| Activity Date: | 2024/10/21 |
Reviewed by: 旅行大好き♡
I was able to enjoy a luxurious time while taking in the scenery from the airport to Waikiki. Since it was private, I could maximize my time in Honolulu without wasting any, which was very nice.
空港からワイキキまで、景色を楽しみながら、優雅な時間を過ごすことができました。プライベートなので、無駄な時間を使うことなく、ホノルル滞在の時間を最大に持つことができたので、とても良かったです。
| Rating: | |
|---|---|
| Packages: | 【ワイキキ地区/片道】空港 → ホテル |
| Attended as: | Families |
| Posted on: | 2024/11/03 |
| Activity Date: | 2024/10/11 |
Reviewed by: guccie
I arrived at the domestic terminal after traveling from the Big Island to Honolulu. Right after exiting, there was a counter. They were very kind and helpful in guiding me.
ハワイ島からホノルルへ行きましたので国内線ロビーに着きました。出てすぐにカウンターがありました。とても親切に案内してくれました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/11/02 |
| Activity Date: | 2024/10/17 |
Reviewed by: guccie
I called to change the pickup time considering the traffic congestion on the day, but I was really relieved that the driver arrived as scheduled.
当日になって交通渋滞を考えてピックアップ時刻を変えたいと思って電話しましたが、連絡通りに迎えが来て本当に安心しました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2024/11/01 |
| Activity Date: | 2024/10/20 |
Reviewed by: Cin
Greeter was there waiting. My niece was walking towards him and she was amazed. Incredible experience. 100 percent worth it!
Aloha Cin! Thank you for your wonderful review! The greeter, Glenn, was glad to have assisted you and your niece at the baggage claim carousel, and he was advised of your kind words. We truly hope you enjoy your time on the island, and we look forward to providing lei again to you in the future. Mahalo!
| Rating: | |
|---|---|
| Packages: | Small Group Lei Greeting Package (2 to 7 participants) |
| Attended as: | Families with Young Children |
| Posted on: | 2024/10/28 |
| Activity Date: | 2024/10/25 |
Reviewed by: Keven
Asked for a vehicle to accommodate 2 wheelchairs, but the vehicle could only handle one.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Families with Young Children |
| Posted on: | 2024/10/20 |
| Activity Date: | 2024/10/16 |
Reviewed by: Kathy from Florida
Very Prompt, and Helpful!
Would recommend, made it easy to get to our destination without any stress.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2024/10/12 |
| Activity Date: | 2024/09/21 |
Reviewed by: shuhei
The staff communicated in basic English, but they assisted us immediately when we showed the voucher. Since we were staying at Hilton Hawaiian Village, we arrived second. I carried my suitcase to the exit myself when getting off, but the driver helped with unloading. We gave a tip, but it was impressive to see the driver’s puzzled expression when some of the other passengers did not.
基本英語での対応でしたが、バウチャーを見せるとすぐに対応してもらいました。宿泊がヒルトンハワイアンビレッジだったので二番目に到着しました。
スーツケースは下車時は自身で出口まで運びましたが、ドライバーがおろすのは手伝ってくれました。
私たちはチップを渡しましたが、他の乗客の一部が渡さなかったので、ドライバーが怪訝な表情をしていたのが印象的でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/10/12 |
| Activity Date: | 2024/09/28 |
Reviewed by: Takeちゃん
I used the shared shuttle to the airport for the first time in a while. I was a bit concerned about the arrival time due to traffic, but the driver managed to avoid the congested roads and we arrived at the airport relatively quickly. Thank you very much.
暫くぶりに混載車で空港まで利用させて頂きました。
渋滞によりちょっと到着時間が気掛かりでしたが、ドライバーさんが
混雑した道路を避けてか比較的早く空港に着くことが出来ました。
有難うございました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2024/10/08 |
| Activity Date: | 2024/09/25 |
Reviewed by: Takeちゃん
I used the airport transfer service. While waiting for my luggage, they approached me, and the procedures and transfer were smooth, arriving on time. Thank you very much.
空港からの送迎に利用させて頂きました。
手荷物が出てくるのを待っている時に声を掛けて頂き手続きも移動も
スムーズで時間通りに送迎して頂きましたました。
有難うございました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/10/08 |
| Activity Date: | 2024/09/21 |
Reviewed by: 友美
I requested airport transportation from the Hilton Grand Islander in Waikiki. They arrived early, handled my suitcase with care, and dropped me off right in front of the JAL check-in counter, which was a great help. The driver was very friendly and also assisted another family with their baby stroller and luggage, making for a very positive experience.
ワイキキのヒルトングランドアイランダーから、空港送迎で、迎えをお願いしました。早めに着いてくれて、スーツケースも丁寧に運んでいただき、JALのチェックインカウンターの目の前で、降ろしていただき大変助かりました。
もう一組のご家族連れの方たちのベビーかーや、荷物も優しく降車のお手伝いをしていて、とても、好感度の高い運転手さんでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/10/06 |
| Activity Date: | 2024/10/04 |
Reviewed by: しげまる
I used the service from the airport to the hotel. The driver was considerate and polite, making my experience comfortable. I will use it again.
空港からホテルまで利用しました。
ドライバーの方は気配りができ、丁寧な方で快適に過ごせました。
また利用させて頂きます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/10/05 |
| Activity Date: | 2024/09/14 |
Reviewed by: ノワ
I thought it might be a little late. Still, when the shuttle didn't show up at the pickup location on time, I felt anxious. I'm someone who likes to act early, so I got frustrated and flustered when the shuttle finally arrived about 10 minutes late. However, we arrived at the airport on time without any issues... I don't think I'll use the shuttle for my next trip to the airport. I want to head to the airport in a calm state of mind.
少々遅れるだろうとは思っていました
それでも時間になってピックアップ場所にシャトルが現れないとドキドキします
早め早めの行動をする私はイライラするし焦ってくるし10分程遅れてシャトルはやってきました
それでも空港には遅れることなく時間通りに到着し問題はなかったのですが…
次回空港へ送っていただくシャトルは利用しないと思います
私は心穏やかに空港へ向かいたいので
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/10/05 |
| Activity Date: | 2024/09/10 |
Reviewed by: わかちこ
The staff members were all friendly and great. The staff wearing the yellow shirts were easy to spot, and I recognized them immediately upon arrival. When I approached them, they confirmed my name and flight number and guided me to the boarding location.
スタッフの方はみなさん気さくで良かったです。
目印の黄色いシャツを着たスタッフの方もわかりやすく、到着時にすぐわかりました。
声をかけたら名前と便名を確認し、乗車場所を案内してくれます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/09/30 |
| Activity Date: | 2024/09/02 |
Reviewed by: ちーちゃん
This was our family's first trip to Hawaii. We were unsure about how to arrange airport transfers for six people, but we chose based on cost performance and reviews. The yellow aloha shirts were easy to spot, and I felt reassured that they spoke Japanese. The bus attendant carried our heavy luggage with a smile and provided sightseeing information in both English and Japanese during the ride. They were a very pleasant person. I would like to use this service again.
家族で初めてのハワイ旅行。6人での空港送迎をどうしようか迷いましたが、コスパや口コミで選びました。黄色のアロハシャツはわかりやすく、日本語で話しもらえ安心しました。バスの担当の方は、思い荷物を笑顔で運んでくれ、車内では英語と日本語の両方で観光案内をしてくれました。好感がもてるすごくいい方でした。また、利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2024/09/29 |
| Activity Date: | 2024/09/28 |
Reviewed by: さっこ
I realized just before my trip that I hadn't booked a bus from the airport to the hotel, so I hurriedly made a reservation. I received a confirmation email for the pickup time right away, and the process went smoothly, allowing me to prepare with peace of mind. When I actually used the service, the staff's uniforms were very clear, so I had no trouble finding them. I would like to use this service again. Thank you very much.
旅行直前で空港からホテルまでのバスの予約をしていない事に気づき、急いで予約をしました。
すぐにピックアップ時間の確認メールが届き、スムーズに手続きが済んだので安心して準備ができました。
実際に利用する際も、スタッフさんの服装がとても分かりやすくて迷うことがなかったです。
また利用したいと思います。
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/09/28 |
| Activity Date: | 2024/09/26 |
Reviewed by: しょー
I used the service from the hotel to the airport, and they arrived right on time to pick me up! Although it was a shared ride, it was great that there was a nonstop trip from my hotel to the airport!
ホテルから空港までの利用でしたが、時間ぴったりに迎えにきていただけました!
乗り合わせですが自分がま乗ったホテルからは空港までノンストップでとてもよかったです!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/09/28 |
| Activity Date: | 2024/09/26 |
Reviewed by: ゴルフ好きのおじさん
I would like to express my gratitude to Ali from Pakistan for the round-trip transfer between the hotel and the airport, as well as the transfers to the golf course and shopping guidance. Thank you very much. I appreciate all the thoughtful care you provided. I look forward to your assistance during my next visit to Hawaii.
この度はホテル〜空港間の往復送迎、さらにゴルフ場への送迎やお買い物の案内等々、パキスタン出身のアリさんには大変お世話になりました。ありがとうございました。
全てに行き届いた気遣いをしていただき感謝しています。
また次回のハワイ訪問時も宜しくお願い致します。
| Rating: | |
|---|---|
| Packages: | 【ワイキキ地区/往復】空港 ⇔ ホテル |
| Attended as: | Friends |
| Posted on: | 2024/09/27 |
| Activity Date: | 2024/09/18 |
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