Reviewed by: Bill Baker
Travelers were met at the gate on schedule and welcomed with the appropriate flower lei. Greeter was courteous, friendly and professional. Very well done. Would recommend this service to anyone looking to welcome fliers to Hawaii. Keep up the good work!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2018/07/07 |
| Activity Date: | 2018/07/02 |
Reviewed by: Nancy
It was a wonderful way to start our vacation. The girl was so sweet and nice. Thank you!!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2018/06/29 |
| Activity Date: | 2018/06/20 |
Reviewed by: Sandra
This special lei welcome made our arrival in Hawaii that much more special!! I would encourage it!! The orchid leis were beautiful!!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2018/06/26 |
| Activity Date: | 2018/06/23 |
Reviewed by: Val E.
This was a surprise for my mom and daughter who had never been to Hawaii! It was super easy to order online. Everything went exactly how it was supposed to. It was easy to spot the person holding the sign with our names on it. Excellent job! My mom and daughter were surprised and happy! Thank you!
Val E.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2018/06/09 |
| Activity Date: | 2018/06/05 |
Reviewed by: ted t
Courteous driver, timely pick-up & transport to airport.
Would have perfect if van could come into hotel driveway rather than curbside pick-up.
| Rating: | |
|---|---|
| Packages: | [Arrival] Private Sprinter Van (up to 11 passengers) |
| Attended as: | Solo Travelers |
| Posted on: | 2018/06/09 |
| Activity Date: | 2018/06/05 |
Reviewed by: janet
As we were waiting for the shuttle everyone had already left from the doc we were at and i called to see how much longer they would be they got us on another bus and got us on the way right away i would use them again.
| Rating: | |
|---|---|
| Packages: | Pier to Waikiki Hotels |
| Attended as: | Couples |
| Posted on: | 2018/05/31 |
| Activity Date: | 2018/05/26 |
Reviewed by: Happy
Very easy and quick to book online and perfect cost effective way to go from cruise terminal to Waikiki hotels. Luggage was no problem. Comfortable drive and on time.
| Rating: | |
|---|---|
| Packages: | Pier to Waikiki Hotels |
| Attended as: | Families |
| Posted on: | 2018/05/21 |
| Activity Date: | 2018/04/29 |
Reviewed by: Brian
I recommend using this service as everything run smoothly.
Easy to locate, staff knew what they were doing.
Will use them again next time in Hawaii
| Rating: | |
|---|---|
| Packages: | Waikiki Hotels to Pier |
| Attended as: | Couples |
| Posted on: | 2018/05/13 |
| Activity Date: | 2018/05/05 |
Reviewed by: owie and me
We walked out of the terminal, the bus was there, a lady had our name on a board, ticked it off, we boarded and left straight away leaving many other people standing on the wharf wishing they had booked Roberts shuttle
| Rating: | |
|---|---|
| Packages: | Pier to Waikiki Hotels |
| Attended as: | Couples |
| Posted on: | 2018/05/10 |
| Activity Date: | 2018/05/03 |
Reviewed by: M&W Australia.
We were picked up at our hotel right on time. Our driver was a very pleasant lady who kept us all informed on who else was to be picked up and where we were going. It made the trip back to the airport very pleasant.
Many thanks.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/05/03 |
| Activity Date: | 2018/04/30 |
Reviewed by: Rick Perth Oz
I had completely forgotten about the lei and was so thrilled when we entered the arrival lounge and saw the message. Thanks, it was perfect.
Aloha Rick, thank you for sharing your story with us! What a comical yet sweet experience for you to accidentally surprise yourself with aloha! We are glad, and we sincerely hope that you made many more memories here in beautiful Hawai'i. Mahalo nui loa!
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2018/04/26 |
| Activity Date: | 2018/04/23 |
Reviewed by: L Kitchen
Very easy connection, right on time. Good transportation to airport
| Rating: | |
|---|---|
| Packages: | Pier to Airport |
| Attended as: | Friends |
| Posted on: | 2018/04/04 |
| Activity Date: | 2018/03/31 |
Reviewed by: Lynn
This shuttle was easy to reserve online. The shuttle was right on time, easy to find at the port and dropped us right at the door at the airport. The rate was very reasonable too.
| Rating: | |
|---|---|
| Packages: | Pier to Airport |
| Attended as: | Couples |
| Posted on: | 2018/04/03 |
| Activity Date: | 2018/03/31 |
Reviewed by: nick
was met at the airport upon landing and getting baggage. led to bus and dropped off at my hotel check-in area.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/03/25 |
| Activity Date: | 2018/03/01 |
Reviewed by: Paul
The driver was on time, courteous and helpful. Great service.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/03/19 |
| Activity Date: | 2018/02/26 |
Reviewed by: SATISFIED CUSTOMERS
Upon arrival at Honolulu airport, we made our way down to collect our luggage and immediately were met by the Robert's representative. After collecting our luggage,we we were then escorted to the van where Mike was waiting for us. A few minutes later, once the other clients had arrived, we left for the various hotels/condos. Along the way, Mike gave us plenty of information and helpful hints. We arrived at our condo within a very reasonable time frame. The whole process was stress- free and impressive.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Friends |
| Posted on: | 2018/03/10 |
| Activity Date: | 2018/02/16 |
Reviewed by: Paul
The greeting at the baggage carousel was friendly. The 25 minute wait for the shuttle to pick us up was unacceptable. Next time in HNL we'll not book and take out chances with whatever or whoever is available.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/02/28 |
| Activity Date: | 2018/02/23 |
Reviewed by: Charles
On time, personable, and affordable. Would definitely recommend to Hawaiian Islands visitors.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2018/02/03 |
| Activity Date: | 2017/03/16 |
Reviewed by: Cruisers
We were greeted at baggage claim and escorted to the bus. The bus then went to two other areas to pick up other passengers. It was approximately an hour after getting our baggage that we finally left the airport. The driver was very pleasant and friendly. The bus was clean and comfortable.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/02/01 |
| Activity Date: | 2018/01/25 |
Reviewed by: NTW
Great service. Was a quick trip to hotel and bus driver was efficient.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2018/01/26 |
| Activity Date: | 2018/01/22 |
Reviewed by: AHayward103
Make sure you let whomever is receiving the Lei know in advance.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/17 |
| Activity Date: | 2017/12/14 |
Reviewed by: John
Pleasant drivers, on time, and they have your name and look you up you.
| Rating: | |
|---|---|
| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2017/12/12 |
| Activity Date: | 2017/11/15 |
Reviewed by: nadine
Very beautiful! The perfect touch for my granddaughters first trip to the islands.
The Lady that met us at the airport was wonderful in welcoming us.
Aloha Nadine!
Thank you for taking the time to review your lei greeting with Briana! She truly loves every second of making our guests welcome to the island. Hopefully we can have the opportunity to serve you again in the future, and we hope you had a wonderful vacation here on our islands! Mahalo!
-- Jesse I.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Families with Young Children |
| Posted on: | 2017/12/09 |
| Activity Date: | 2017/11/19 |
Reviewed by: MIchael
While the driver and bus ride went perfect, the process to find the person to check in with was poor. First, it was tough to find her and then when I did she just kept moving around without making eye contact with anyone. I had to follow her around in order to finally get her attention and check in. She was rude and not helpful at all. I suggest you figure out a way to make the find and check-in process better.
Thank you.
| Rating: | |
|---|---|
| Packages: | Pier to Airport |
| Attended as: | Couples |
| Posted on: | 2017/12/06 |
| Activity Date: | 2017/12/02 |
Reviewed by: Joe B
Everything was great. Would do it again without reservation.
| Rating: | |
|---|---|
| Packages: | Pier to Waikiki Hotels |
| Attended as: | Couples |
| Posted on: | 2017/11/19 |
| Activity Date: | 2017/11/11 |
Reviewed by: Heather
the driver was on time, entertaining. it was just a bit of a turnoff the way he pushed for gratuities
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2017/10/30 |
| Activity Date: | 2017/10/05 |
Reviewed by: Heather
Shuttle bus was right outside the terminal. Easy to find and the people working outside were very helpful. Well organized
| Rating: | |
|---|---|
| Packages: | Pier to Waikiki Hotels |
| Attended as: | Couples |
| Posted on: | 2017/10/30 |
| Activity Date: | 2017/10/02 |
Reviewed by: 一人旅
Although our arrival was delayed and we arrived in the rain, we were warmly welcomed by a smiling staff member wearing a purple aloha shirt and holding a green nameplate. Not only did they provide us with leis, but they also had several Japanese free magazines and cookies ready in a tote bag, which made us happy to have access to local information right after arriving at the hotel. They also took care of our transportation to the hotel and guided us to the pickup point. Thank you for the sense of security from the very beginning of our trip!
到着時間は遅れ、雨の中の到着でしたが、
目印の紫のアロハ、緑地のネームプレート、
笑顔で出迎えて下さいました。
レイだけではなく、何冊かの日本語のフリー雑誌やクッキー等も手提げ袋に用意していて下さり、ホテルに着いてから、すぐに現地の情報に触れられ嬉しかったです。
ホテルまでの足も気にして、乗り場まで案内して戴きました。
旅の始まりから安心感をありがとう御座いました!
Aloha! We are glad to hear that your lei greeting was the perfect start to your vacation! Your greeter, Alfred, shared in your happiness from the greeting. We hope you had a wonderful holiday!
Mahalo! From Jesse
アロハ!私たちはあなたのレイグリッチングがあなたの休暇のための完璧なスタートだったことをうれしく思います! あなたの挨拶者アルフレッドはあなたの挨拶から幸せを分かち合いました。 素晴らしい休暇を過ごしたことを祈っています!
マハロ! ジェシーより
| Rating: | |
|---|---|
| Packages: | デラックス・オーキッド・レイ |
| Attended as: | Solo Travelers |
| Posted on: | 2017/10/30 |
| Activity Date: | 2017/10/23 |
Reviewed by: Ric Soda
Large bus instead of small shuttle; very clean, polite and costumed driver. Driver was late by 20min. and a little confused about our hotel location in Waikiki. Anyway, Roberts Hawaii is allover in Hawaii. Would recommend as reliable.
| Rating: | |
|---|---|
| Packages: | Pier to Waikiki Hotels |
| Attended as: | Couples |
| Posted on: | 2017/10/20 |
| Activity Date: | 2017/10/13 |
Reviewed by: Tanya
Reservation wasn't on sheet, had to wait for special bus to take us
| Rating: | |
|---|---|
| Packages: | Pier to Airport |
| Attended as: | Couples |
| Posted on: | 2017/10/16 |
| Activity Date: | 2017/10/13 |
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Reply from activity provider
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Aloha Val! Your greeter, Alfred, was very ecstatic to have met both Carlie and Carla. He was such a happy camper to make things special for them, and we hope the vacation went well throughout. Mahalo, and we hope to serve you again in the new future!