Reviewed by: オラパ
The shuttle did not arrive at the meeting point even after five minutes, so I called to inquire. I was informed that there was a parade that day, causing a major traffic jam, and that it would be delayed by ten minutes. In the end, the shuttle arrived about 30 minutes late, but while waiting, various people were talking about the heavy traffic, so I didn't feel particularly anxious. They picked me up with plenty of time to spare for my flight, so I felt reassured about that. It might have been difficult due to the parade, but it would have been better if they could have come right in front of the hotel where I was staying. It was tough to move around with large luggage and a child.
集合場所に5分経ってもシャトルが来なかったので電話で問い合わせてみたら、その日はパレードがあり大渋滞をしていて10分遅れるとのことでした。
結局、シャトルは30分くらい遅れて来ましたが、待っている間にも、道が大渋滞しているといろんな人達が話していたので特に不安になることもなく待てました。
フライトにもじゅうぶん間に合う時間でピックアップして頂けるので、その点に関しては安心です。
パレードの日で難しかったのかもしれませんが、できれば宿泊しているホテル前まで来て頂けたら良かったです。大きな荷物を持って子供を連れて歩いて移動するのは大変でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families with Young Children |
| Posted on: | 2024/08/06 |
| Activity Date: | 2024/07/13 |
Reviewed by: オラパ
As soon as I picked up my luggage, I found the yellow Roberts Hawaii kiosk counter, which was the meeting point. It stood out with its bright yellow color, so I recognized it immediately. When I spoke to the staff at the counter, they walked with me to the boarding area and guided me. I would like to use this service again.
手荷物を受け取ってすぐにある黄色いロバーツハワイのKIOSKカウンターが集合場所で、写真の通り黄色が目立っていたのですぐに分かりました。
カウンターのスタッフに声をかけると、乗り場まで一緒に歩いて案内してくれました。
また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families with Young Children |
| Posted on: | 2024/08/05 |
| Activity Date: | 2024/07/09 |
Reviewed by: けいちゃんママより
I was able to reach the meeting point at the airport without getting too lost. The waiting time I was worried about wasn't too long, and I was able to get to the hotel comfortably. Since it was a trip with my child, I would definitely like to use this service again. It was great that everything was settled in Japan, which was perfect for my tired self.
空港ではそれほど迷わずに待ち合わせ場所まで行くことが出来ました。心配した待ち時間もそれほどでもなく、快適にホテルまで行けました。子供との旅でしたので、これならまたお願いしたいなと思います。日本ですべて決済まで済んでいたので、疲れた身には最高でした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2024/07/31 |
| Activity Date: | 2024/07/13 |
Reviewed by: ウラン
The return pickup will come about three hours before the flight departure time. They will arrive on time. It's best to wait at the meeting point about 5 to 10 minutes before the pickup time. The shuttle bus is convenient.
復路の迎えは飛行機の出発時間の3時間ほど前に迎えに来てくれます。
ほほ時間通りに迎えに来てくれます。迎えの時間の5~10分位前には待ち合わせの場所で待っていて方が良いです。シャトルバスは楽です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/07/27 |
| Activity Date: | 2023/09/15 |
Reviewed by: ウラン
At certain times, there may not be anyone at the reception counter, but you can easily identify them by the yellow aloha shirt. Due to the order of the hotels, your arrival at the hotel may be delayed, but it is comfortable.
時間帯によっては受付のカウンターに人がいない時がありますが、目印の黄色のアロハシャツですぐにわかります。
ホテルの順番で、ホテルへの到着が遅くなりますが、快適です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/07/27 |
| Activity Date: | 2023/09/10 |
Reviewed by: さとみ
I felt relieved to see the yellow T-shirt as soon as I arrived.
I was also relieved that I could communicate in Japanese.
I was very satisfied with the enjoyable experience along the way!
到着後すぐに見える黄色いTシャツに一安心
日本語が通じることにも一安心
道中も楽しませてくれて大満足です!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2024/07/22 |
| Activity Date: | 2024/07/20 |
Reviewed by: ミミちゃん
I arrived a little early and the shuttle bus also arrived early, so I quickly headed to the airport. The driver was very kind.
少し早めに待っていましたが、丁度迎えのバスも、早めに着いて
すぐにわかり空港へ行きました。
親切な運転手さんでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/07/21 |
| Activity Date: | 2024/07/12 |
Reviewed by: Iccy
The schedule may be a bit delayed, but it operates normally overall. The staff is not very friendly, but it's average. It's easy to spot the people in yellow uniforms at the airport. The prices are slightly cheaper, and tips are not required, so I recommend it as an entry point.
時間も遅れたりはしますがまぁ普通に運行してくれます。
愛想はあまり良くないですがまぁ普通です。
空港からは黄色の服を着た人がいるのでとてもわかりやすいです。
値段も若干安めですしチップも不要なので入口としてはオススメです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2024/07/15 |
| Activity Date: | 2024/07/13 |
Reviewed by: フーミン
I got lost at Honolulu Airport and was late for the pickup time, but they waited for me. Thank you very much.
ホノルル空港で迷ってしまいお迎えの時間に遅れてしまいましたが、待って頂きました。ありがとうございます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2024/07/07 |
| Activity Date: | 2024/07/05 |
Reviewed by: にまめ
The driver arrived about 10 minutes late from the scheduled pickup time, but he was very kind and accommodating, so I didn't mind the delay at all! However, flights from Honolulu to Japan tend to be concentrated in the morning to early afternoon, making the airport extremely crowded. Since the pickup time is somewhat fixed, I don't think it's suitable for those who want to relax at the airport.
予定していたピックアップの時間から10分ほど遅れてきましたが、ドライバーの方が親切に対応してくださったので、10分の遅れは全く気になりませんでした!
ただ、ホノルルから日本への出発便は午前中からお昼過ぎに掛けて集中するので、空港は大混雑です。ピックアップの時間がある程度決まっている以上、空港でのんびり過ごしたい方には向かないかと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/07/07 |
| Activity Date: | 2024/02/29 |
Reviewed by: Mint
As soon as I exited Daniel K. Inouye International Airport, a representative from Roberts Hawaii in a yellow aloha shirt was there to guide me to the bus stop. I waited in the shade for about 10 minutes. The bus was comfortable, and they dropped me off right in front of the hotel, which made it really easy. I definitely want to use this service again next time.
ダニエル・K・イノウエ空港の出口を出てすぐに
黄色のアロハのロバーツハワイの方がいらして、バスの停車場に
案内してくれて、日陰で座って待つこと10分ぐらい。
バスも快適で、ホテルの前で下ろしてもらえるので、
本当に楽でした。次回もぜひ利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/06/11 |
Reviewed by: たけぴ
They arrived about 5 minutes late, but they asked for the departure airline and escorted me to the front of the check-in counter!
予定時間に5分ほど遅れて来られましたが、出発航空会社を聞いてくれ、手続カウンターの前の場所まで送ってくれました!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2024/07/06 |
| Activity Date: | 2024/07/04 |
Reviewed by: ちぇん
I always rely on Roberts when traveling from Honolulu Airport to my hotel in Waikiki. When I exited the airport, I was flustered because I couldn't find the staff who are usually there. I wondered if I had mixed up the group exit and the individual exit, but the final instructions indicated the individual exit... so I ended up wandering around. When I finally found a staff member, I was directed to a meeting point that was farther away than I expected. It made me realize how much things have changed since the pandemic.
ホノルル空港からワイキキのホテルまで、いつもロバーツさんのお世話になっています。空港出口を出ると、たいていは案内係の人がいるはずなのに見当たらなくて焦りました。団体出口と個人出口を間違ったのかな、でも最終案内は個人出口とあるし‥とか思いながらウロウロしちゃいました。ようやく係の人を見つけたところ思ったより遠い場所に集合させられました。コロナ禍を挟んで、いろんな所が変わったなあって思ったことのひとつでした。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2024/07/01 |
| Activity Date: | 2023/08/26 |
Reviewed by: ももちゃん
I use it almost every time. I've also used taxis and Uber, but with advance reservations, there's almost no waiting time. There's no need to worry about tips, and for round trips to the airport, this is the only option for me.
ほぼ毎回利用しています。
タクシーやuberを利用したりもしましたが、事前予約で待ち時間もほぼなし。チップの心配もなく、空港への往復はこちら一択です。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2024/06/29 |
| Activity Date: | 2024/06/09 |
Reviewed by: mosallin
I had to wait quite a while before departure, but during the ride, the driver shared interesting and funny stories about Hawaii (in English), which made it very enjoyable. The seats were spacious and comfortable, allowing me to relax a lot. I will definitely use this service again.
出発までにかなり待たされましたが、乗車中はドライバーさんがハワイに関するお話をおもしろおかしくしてくださったり(英語です)とても楽しかったです。
シートは広めで座りやすく、とてもリラックスできました。また利用させていただきます。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Families |
| Posted on: | 2024/06/17 |
| Activity Date: | 2024/05/22 |
Reviewed by: Miffy
The pickup arrived on time in front of the hotel. Since it was a 4:30 AM pickup, there were only a few guests heading to the neighboring islands and a couple of us using Jetstar to Sydney. I felt reassured by the very early arrival.
時間通りにホテル前にお迎えがきました。
4:30amのピックアップだったので、ネイバーアイランド行きのお客さんと私が利用したジェットスターのシドニー行きのお客さんがちらほらいたくらいでした。すごく早めの到着なので安心でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/06/10 |
| Activity Date: | 2024/06/06 |
Reviewed by: YOSHIKO
I was relieved to meet the Beltora staff right away, who kindly guided me to the meeting point in easy-to-understand Japanese. I would like to request Beltora again next time, feeling assured.
直ぐに、ベルトラスタッフの方に会え、分かりやすい日本語で丁寧に、待ち合わせ場所を案内して頂き、安堵しました。
次回も安心出来るベルトラで、お願いしたいです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Friends |
| Posted on: | 2024/06/05 |
| Activity Date: | 2024/06/03 |
Reviewed by: アトム
I took a bus from the domestic terminal to the international terminal, and after transferring, I headed to Waikiki. It took a little time.
国内線ターミナルから国際線ターミナルまてバスで移動して、乗り換えてからワイキキに向けて出発になりました、少し時間がかかりました、
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/05/25 |
| Activity Date: | 2024/05/04 |
Reviewed by: おきょう姉さん
Since it was my first time using a domestic flight and I arrived in Honolulu in the afternoon, I was a bit anxious, but I was able to meet the staff right away, which made me feel relieved.
初めての国内線利用でHonolulu午後着でしたので不安がありましたが
すぐにスタッフの方に会えて安心できました
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/05/22 |
| Activity Date: | 2024/05/07 |
Reviewed by: Kaedecountry
I have visited Hawaii many times, but this was my first time using Roberts Hawaii's shuttle service. This time, I used it from Honolulu Airport to my hotel.
It's a shared ride, and they drop off at several hotels in order.
After getting off the plane, I quickly recognized a person wearing a Roberts Hawaii shirt at the baggage claim.
After the group of passengers I signed up with gathered, we moved to the bus stop and had to wait quite a while for the bus to arrive. During that time, there was no information provided (like how long we would wait or that the bus would be arriving soon), which I found a bit unkind.
I probably won't use this service again.
ハワイは何度も訪れていますが、ロバーツハワイの送迎を利用するのは初めてです。今回はホノルル空港からホテルまで利用しました。
乗り合いで、いくつかのホテルへ順に送ってくれます。
飛行機を降りて、ターンテーブルのところにロバーツハワイのシャツを着た方がいたので、すぐに分かりました。
申し込んでいる人数が集まった後、バス乗り場まで移動、実際にバスが来るまで結構待ちました。その間、何も案内なしで(どれぐらい待つのか、あとまもなく来るなど)、少々不親切だと感じました。
たぶん、2度目の利用はないです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/05/21 |
| Activity Date: | 2024/04/24 |
Reviewed by: oqueenie
I loved the service. They pick you up, take you to a waiting area, and then transport you to your hotel. Very efficient. The price was very reasonable too. I would use them next time when I am in Honolulu.
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Solo Travelers |
| Posted on: | 2024/05/19 |
| Activity Date: | 2024/04/25 |
Reviewed by: ワイキッキー
Upon visiting Hawaii for the first time, the first people I encountered were the staff of this shuttle bus. However, when I introduced myself to the person in the yellow aloha shirt, the only response I received was a pointed finger saying "go over there." I went in that direction, found the meeting place, and saw the bus, which made me feel relieved as I sat on a bench waiting. However, I was left waiting for quite a while. There weren't any particular troubles, so I have no complaints, but I think it would have been more reassuring if they had displayed the departure times and destinations.
初めてハワイを訪れて、最初に会う方々がこの送迎バスのスタッフさんたちでしたが、黄色いアロハシャツの人に名乗っても「あっちに行け」と指を差すだけの反応しかなかった。そっちに行けば集合場所があってバスも停まっていて、ここでいいんだと一安心してベンチに座って待っていたが、そこからしばらく放置プレイ。特にトラブルがあったわけではないので文句はないですが、出発時刻や行き先を表示するなどしておいてくれれば不安なく利用できたと思う。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2024/05/12 |
| Activity Date: | 2023/05/18 |
Reviewed by: Rena
Our flight was delayed by 2 hours from Detroit and I was worried that I'd be unable to contact them. I sent an email hoping to reach someone. When we arrived at the airport I called and was answered right away (with my name, no less!) The pick up was timely and a smooth drive to our hotel. Great service!
| Rating: | |
|---|---|
| Packages: | [Arrival] Airport to Waikiki Hotel: One Way Shuttle |
| Attended as: | Couples |
| Posted on: | 2024/05/11 |
| Activity Date: | 2024/04/19 |
Reviewed by: Rita
This time, since I was traveling domestically from Kauai to Oahu, I was picked up from the domestic terminal, and the transfer went smoothly. Thank you very much.
今回、カウアイからオアフへ国内線移動だったため、国内線ターミナルからのピックアップでしたが、スムーズに送迎頂けました。ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/05/11 |
| Activity Date: | 2024/05/05 |
Reviewed by: 匿名希望
There was about a 30-minute wait, but we arrived at the hotel without any issues. (If I had to say, it would be nice to know how long the wait might be.) I will continue to use this service.
30分くらい待ち時間がありましたが、問題なくホテルまで到着しました。
(強いて言えばどのくらい待つか教えていただけるといいかな)
これからも利用します。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2024/05/06 |
| Activity Date: | 2024/04/27 |
Reviewed by: 匿名希望
The pickup was on time, and I arrived at the airport without any issues. I will continue to use your services. It would be great if you could offer round-trip discounts! (^^;;
時間通りにピックアップいただき問題なく空港に着きました。
これからも料金させていただきます。往復割引とかできたらうれしいですね。(^^;;
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2024/05/06 |
| Activity Date: | 2024/05/04 |
Reviewed by: ドラゴン・パパ
This time, I used the shuttle bus between Honolulu Airport and Waikiki again, and both pickups were on time, allowing me to make effective use of my time.
今回もホノルル空港・ワイキキ間送迎バスを利用しましたが、往復ともに時間通りにピックアップしてもらい、時間の有効活用ができました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2024/05/05 |
| Activity Date: | 2024/05/03 |
Reviewed by: ロノ
I was picked up a little before the scheduled pickup time, and there were no issues during the journey. I was delivered to the terminal at my destination without any problems.
ピックアップ時間の少し前にピックアップしていただき、特に道中も何も問題もなく、目的地のターミナルまで送り届けていただけました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2024/05/04 |
| Activity Date: | 2024/05/02 |
Reviewed by: oqueenie
The shuttle from the airport to my Waikiki hotel was on time and comfortable. Everyone involved was friendly and efficient. The return trip was just as pleasant. The price was quite reasonable . Without a doubt, I would use them again on my next trip.
| Rating: | |
|---|---|
| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2024/05/02 |
| Activity Date: | 2024/04/30 |
Reviewed by: Monica
The staff member who met us was constantly in contact with my via text, easy to locate and very nice.
| Rating: | |
|---|---|
| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2024/04/29 |
| Activity Date: | 2024/04/02 |
Tips and suggestions
Reply from activity provider
An unexpected error has occurred. Please go back to the previous page and try again, or wait a few minutes and try once again.
Aloha Monica! Thank you for reaching out to us about your greeter, Jenna! We are glad she was able to provide your lei to you at the carousel. She is awesome, and we truly hope this kick-started your vacation. It is with great hopes that you all had a wonderful time on the island! Mahalo Nui!