Reviewed by: Rudy Hernandez
It was very having the experience. My family was very excited. It is was our first time in Hawaii and this was a great experience.
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| Packages: | Deluxe Orchid Lei |
| Attended as: | Families |
| Posted on: | 2021/11/22 |
| Activity Date: | 2021/11/19 |
Reviewed by: Jim
I used VELTRA for transportation to and from Honolulu Airport. BOTH directions were wonderful. When I came in, I went to the wrong pickup location at the airport. When I called to let them know that the van wasn't there, they just said to stay where I was and they radioed the driver and he drove to where I was to pick me up. Totally my mess up.
On the return to the airport 5 days later, the Van was right on time for pickup in front of the hotel. The driver was great. Wouldn't let me lift my luggage. He had a great personality and great knowledge of the islands. We also only made 4 stops to pick up other people. Most of the other companies make 5 or 6 stops.
I will definitely use them again, and I highly recommend them for all transportation needs.
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2021/11/17 |
| Activity Date: | 2021/11/15 |
Reviewed by: Rose
I highly recommend this service!! It was the biggest smile I've seen on my husband in a long time! It was our 30 year anniversary Hawaiian trip and after that long flight, it was delightful to get a true Hawaiian greeting!! The young lady was gracious and very informative! She directed us straight to the shuttle service send took several pictures for our memory book. The flowers lasted 5 days and kept our condo smelling like a sunny floral garden.
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2021/10/09 |
| Activity Date: | 2021/09/16 |
Reviewed by: Megan Rish
The driver was early which was nice. He talked with each passenger as they got onboard. It wasn’t too bad.
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Couples |
| Posted on: | 2021/10/02 |
| Activity Date: | 2021/09/12 |
Reviewed by: Megan Rish
Our driver was a wonderful person. Very friendly and gave us a run down on how things worked here. We look forward to using them again.
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| Packages: | [Arrival] Airport to Hotel |
| Attended as: | Couples |
| Posted on: | 2021/09/07 |
| Activity Date: | 2021/09/05 |
Reviewed by: Jeff
I had family members flying to Honolulu for first time back in 2019 and found I could have them receive Lei's as the came off the plane. I thought that sounded like a great greeting to Hawaii for the first time.
My family members loved it so much. I found out they were going to go back to Honolulu again because they fell in love with Hawaii. This time there was going to be a total of 5 family members traveling. I got them all Lei's.
Because of Covid, this time the greeters could not meet my family members at the gate when they deplaned. Everyone in my family still loved getting the Lei's when they reached the baggage claim area.
So be it a gift for yourself or family or friends, I highly recommend a Welcome Flower Lei Greeting at the airport.
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| Packages: | Classic Orchid Lei |
| Attended as: | Families |
| Posted on: | 2021/05/09 |
| Activity Date: | 2021/05/07 |
Reviewed by: Jeff
We ordered a private car/SUV and ended up with a 12 passenger van with no shocks. Before we had the awful ride, we waited over an hour after retrieving our luggage at the airport for someone to picked us up. I would not recommend this service ever.
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| Packages: | [Airport Transportation] Private SUV (up to 4 passengers) |
| Attended as: | Couples |
| Posted on: | 2021/04/14 |
| Activity Date: | 2021/04/12 |
Reviewed by: Rzc
I rented for 6 days, there are some places that even the signal is strong but unable browse. But overall good! Will hire again, The place I rented is so helpful and explained it properly on how it works..
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| Packages: | 1 to 7 Day Rental Package |
| Attended as: | Families |
| Posted on: | 2020/03/09 |
| Activity Date: | 2020/02/14 |
Reviewed by: Bearman
What can I say. Any time I can surprise my wife and make her smile , especially after a long flight, is a great way to start a vacation. Met outside the gate as we got off the plane, put the Lai over my wife's head with a warm aloha , she then offered to guide us to baggage claim, which we passed on. She followed us from a distance and when I did come to a not sure point she guided us. For me great experience.
Aloha! Thank you for providing us with this wonderful feedback! Your greeter, Jill, was wonderful to take you where you needed at such a late arrival. We hope that we can have the opportunity to serve you again in the near future. Mahalo Nui! ~Jesse I.~
| Rating: | |
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| Packages: | Deluxe Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2020/02/15 |
| Activity Date: | 2020/01/23 |
Reviewed by: Rick
It was great. They were there waiting with the Lei's when our plane landed.
| Rating: | |
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| Packages: | Classic Orchid Honeymoon Special (Two Single Strand Orchid Lei) |
| Attended as: | Couples |
| Posted on: | 2020/01/29 |
| Activity Date: | 2019/03/27 |
Reviewed by: Kerrie Clayton
Perfect time after disembarking the ship, hassle free and relaxing way to get to hotel after cruise.
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| Packages: | Pier to Waikiki Hotels |
| Attended as: | Families |
| Posted on: | 2019/12/29 |
| Activity Date: | 2019/11/30 |
Reviewed by: Bill and Betty
The lei bearer was a sweet, smiling, helpful and delightful greeter and the lei was absolutely gorgeous. My wife was very pleased. This was a fitting introduction to the warmth of the people we encountered and I cannot praise our receptionist and the lei enough. SO glad I chose to do this, and VERY pleased with the person sent to carry it out. She was right at the gate waiting, and accompanied us to baggage and to our limo. My wife and her had a lovely conversation from gate to limo. Bill and Betty Rooks 5th Nov 2019
Aloha Bill!
Thank you for your wonderful review! Your greeter, Sheila, was very ecstatic to have provided this lei greetging for Betty and to assist you with your luggage and transportation to the hotel. We hope you both had an exciting anniversary, and we hope to serve you again in the future~
Mahalo!
-- Jesse I.
| Rating: | |
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| Packages: | Deluxe Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/11/05 |
Reviewed by: サクラサク
I surprised my daughter with a lei service, and she was shocked and very happy. Coming to Hawaii really lifted her spirits. Since they were fresh flowers, I couldn't bring them back to Japan, but they made for great memories in photos.
娘にはサプライズでレイサービスをうけたので,彼女はビックリ,とても喜んでいました。ハワイに来たんだと,一気に気分が盛り上がりました。生花なので,日本には持って帰れませんでしたが,写真に撮りよい思い出になりました。
| Rating: | |
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| Packages: | デラックス・オーキッド・レイ |
| Attended as: | Families |
| Posted on: | 2019/11/07 |
| Activity Date: | 2018/12/31 |
Reviewed by: Martin
The woman who gave us the lei was extremely friendly ! She even guided us the way to the terminal and gate of our connecting flight ! This was really great of her. Thank you so much for this support and the beautiful fresh lei .
Mahalo
Martin Eitz
Aloha Martin!
Thank you for providing that wonderful review! It was a pleasure for your greeter, Josie, to provide you utmost aloha. She definitely enjoyed having lei'd you both, and she will be notified of your feedback. We hope you had a wonderful trip to the island, and we hope to serve you again in the future!
Mahalo!
-- Jesse I.
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2019/07/09 |
| Activity Date: | 2019/07/06 |
Reviewed by: Mel
Greeter was on time, the lei's were beautiful. Greeter took a picture for us and gave us directions to baggage claim and to the car rental area. Highly recommended.
Aloha Mel! Thank you for providing us with your lei greeting experience! We are happy to have received that from you, and we hope it was a great kickstart to your vacation~ We hope to have the opportunity to serve you again in the future!
Mahalo Nui!
-- Jesse I.
| Rating: | |
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| Packages: | Classic Orchid Lei |
| Attended as: | Couples |
| Posted on: | 2019/07/04 |
| Activity Date: | 2019/06/29 |
Reviewed by: Scott
The booking process was easy. The shuttle was on time and the loading process was efficient. We were at the airport within 20 minutes of boarding the shuttle. The driver was courteous and gladly assisted us with our luggage. Would not hesitate to use this service again!
| Rating: | |
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| Packages: | Pier to Airport |
| Attended as: | Couples |
| Posted on: | 2019/07/02 |
| Activity Date: | 2019/06/29 |
Reviewed by: SHA Project Grad
It was a pleasure working with Mikiko!!! I have used Veltra twice to book private charters for Project Graduations. Once for Saint Francis School and the other recently for Sacred Hearts Academy. The driver was waiting ahead of schedule for us, he was pleasant and accommodating. I would strongly recommend using Veltra to book tours or a private charter.
| Rating: | |
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| Packages: | 63 Passengers - Motorcoach Standard Silver |
| Attended as: | Friends |
| Posted on: | 2019/05/28 |
| Activity Date: | 2019/05/25 |
Reviewed by: P Brackbill
Great! Pickup was early & efficient! If traveling back to Hawaii I will use Roberts again. Driver was very friendly & professional.
| Rating: | |
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| Packages: | Pier to Airport |
| Attended as: | Couples |
| Posted on: | 2019/05/21 |
| Activity Date: | 2019/05/18 |
Reviewed by: Brenda
Convienant and the driver was entertaining!
Would definitely use this service again.
Bus was clean and driver kept everyone laughing as we got to each hotel stop.
| Rating: | |
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| Packages: | Pier to Waikiki Hotels |
| Attended as: | Friends |
| Posted on: | 2019/05/14 |
| Activity Date: | 2019/05/11 |
Reviewed by: John Y
We had booked the wi-fi router from Sydney to collect from Honolulu airport on landing and prior to our connecting flight to Hilo.
The collection desk was not open and the adjacent company said they were not coming in that day, today, Saturday 11 May 2019.
We waited around for over 30 minutes until another traveller approached and said they had been waiting since 7am, the advertised time of opening.
I will be reporting this to my credit card company as a fraudulent charge and seek full refund.
Very poor service and I could not at all recommend this company.
| Rating: | |
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| Packages: | Single Router |
| Attended as: | Couples |
| Posted on: | 2019/05/11 |
| Activity Date: | 2019/05/11 |
Reviewed by: Clo
Very well organised delivered us to the hotel door from the cruise ship terminal
| Rating: | |
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| Packages: | Pier to Waikiki Hotels |
| Attended as: | Friends |
| Posted on: | 2019/05/08 |
| Activity Date: | 2019/05/05 |
Reviewed by: Pat
As I cleared the port exit, there were a number of transportation representatives from various companies, but it only took a short time to find Speedi Shuttle's. I was then directed to another representative outside of the building. My reservation on the shuttle was for 9:00, and by 9:15 I was on my way to the airport. Excellent door to door delivery. Thank you!!!
| Rating: | |
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| Packages: | Cruise Ship to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2019/05/08 |
| Activity Date: | 2019/05/05 |
Reviewed by: Adrienne
We received prompt service! A representative walked us from baggage claim to the shuttle.
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Couples |
| Posted on: | 2019/05/07 |
| Activity Date: | 2019/05/04 |
Reviewed by: Wendy
To be fair we did arrive off a large ship however we paid for a transfer and were given no instructions as to were to go.After waiting in a long line for 30 minutes to use an exit that was for taxis and private tours we asked if there was another way out to meet a private transfer and were directed to another exit. After we found the representative we were told to stand by the wall, no update was given to us and we waited almost an hour for a bus to arrive to transport us to our hotel. I think it would have been a good business practice to come and give us an update we were standing with a large group of people some of who were elderly and there were no seats where we were told to stand ,as none of us had updates they were afraid that if they moved to find a seat they would be left behind
| Rating: | |
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| Packages: | Pier to Waikiki Hotels |
| Attended as: | Couples |
| Posted on: | 2019/05/06 |
| Activity Date: | 2019/05/02 |
Reviewed by: Mary K, USA
We arrived off the ship and found our Robert's Hawaii person right away. They transferred us right to the airport as we requested. No problems at all. On Time!!
We would use Veltra services again.
| Rating: | |
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| Packages: | Pier to Airport |
| Attended as: | Couples |
| Posted on: | 2019/05/03 |
| Activity Date: | 2019/04/29 |
Reviewed by: ManiH
Timely pick-up. Courteous driver. Splendid ride. Makes you come back again.
| Rating: | |
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| Packages: | [Departure] Hotel to Airport |
| Attended as: | Solo Travelers |
| Posted on: | 2019/04/29 |
| Activity Date: | 2019/04/26 |
Reviewed by: Jack Carpenter
Greeter was courteous, polite, thoughtful and professional.
Leis were beautiful.
Great start to a week on the Beach at the North Shore.
Aloha Jack! Thank you for proving us your lei greeting experience! We are ecstatic to have learned that you had enjoyed the lei greeting. It is something we treasure, here on the islands, and we are only too glad to have shared it with you. Our hope is that you had a wonderful visit thus far~
Mahalo Nui!
-- Jesse I.
| Rating: | |
|---|---|
| Packages: | Traditional Honeymoon Special (1 Deluxe Orchid Lei & 1 Ti Leaf Orchid Twist Lei) |
| Attended as: | Couples |
| Posted on: | 2019/04/24 |
| Activity Date: | 2019/04/21 |
Reviewed by: J&R
Pickup at pier upon arrival smooth. Transfer to airport 4.55am the following morning on time. A pleasure to deal with.
| Rating: | |
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| Packages: | Pier to Waikiki Hotels |
| Attended as: | Couples |
| Posted on: | 2019/04/22 |
| Activity Date: | 2019/04/19 |
Reviewed by: Karen
The pickup at the Honolulu airport was timely and professional. It was very easy to identify the Roberts employee and he was very courteous and personable. The transport vehicle was outstanding - very clean and extremely comfortable. I highly recommend this as the best way to get to your hotel from the airport at a reasonable rate.
| Rating: | |
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| Packages: | [One Way] Private X Service (Cadillac XTS or Similar) [up to 2 passengers] |
| Attended as: | Families |
| Posted on: | 2019/04/15 |
| Activity Date: | 2019/04/07 |
Reviewed by: Karen
I arranged this as a surprise for my 85 year old mother for her first trip to Hawaii. She was so thrilled and very impressed by the young lady (Briana) who met us with the lei and took pictures of us together. It was the perfect start to a beautiful and memorable vacation. My mom wore the lei for several days and couldn’t resist telling everybody about her experience
Aloha Karen!
A big Mahalo to you both! Briana was ecstatic to inform us of your lei greeting, and she had a wonderful time assisting you! It must have been a great kick-start to your vacation after that flight delay, but I hope you both had a wonderful vacation nonetheless.
Mahalo Nui!
-- Jesse I.
| Rating: | |
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| Packages: | Classic Fragrant Tuberose & Orchid Lei |
| Attended as: | Families |
| Posted on: | 2019/04/15 |
| Activity Date: | 2019/04/07 |
Tips and suggestions
Reply from activity provider
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Dear Rzc
Thank you very much for choosing our service and for sharing your experience.
We’re sorry to hear that there were some areas where browsing was difficult despite a strong signal.
We're so glad to hear that overall you had a good experience, and that our staff was able to provide clear and helpful instructions.
Your kind words mean a lot to us, and we’re happy to know you'd consider renting again.
We look forward to serving you next time.