Oahu
Every year, I spend New Year's in Hawaii. I usually watch the New Year's fireworks from the beach, but this time I saw them from a boat for the first time, and I was moved by the combination of the night view and the fireworks!!! I want to sign up again for next year.
毎年、ハワイで年末年始を過ごします。
いつもはビーチから年越し花火を見ますが、
今回は初めて船から見て、夜景と花火のコラボに感動しました!!!
また来年も申し込みたいと思っています。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
This was a great tour for our first visit to Oahu. Our driver, Gensen, was very knowledgeable of the island. He was courteous and professional. I would highly recommend. I am very impressed with Polinesian Adventures Tours. They are exceptional, and really took care of us when we got tied up in traffic, redirecting us to another pick up point. I give them 5 Stars! Excellent!
Driver was prompt and courteous. Coach was clean. They even brought a larger than contracted bus for more comfort.
There were three adults and three children (ages 7, 5, and 1). We were able to check in without any crowding, and the crew's service was good, just like last time. However, the main attraction, the whales, were only spotted about three times from a distance, with just their spouts and backs visible. It seemed that the children didn't find it very interesting. The adults might be satisfied with the views of Waikiki and Diamond Head from the sea, but it seems the children would have preferred something more engaging. However, I think they would have been excited if we could have seen the whales up close.
大人三人と、子供三人(7.5.1歳)混み合うことも無く受付を済ませクルーの対応も、前回同様良かったのです。しかし、肝心のクジラは、船から離れた地点て、クジラの潮吹きと背中が3回程確認できたレベルでしたので、子供達には、あまり面白く無かったようです。大人は、海から眺めるワイキキやダイヤモンドヘッド等でも、満足すると思いますが、子供達には、確実に楽しめる物の方が良かった様です。でも、間近で見れたらテンション上がってくれると思いますが。
Thank you very much for joining our cruise again.
We are very sorry that you were unable to fully enjoy the whale watching this time.
There are days when you can see the magnificent jumps of the whales, so please do come back and challenge yourself again.
All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズに再度お越し頂き、誠に有難うございました。
今回は鯨の観測を十分にお楽しみいただけなかった事、大変残念に思います。
豪快な鯨のジャンプを見られる日もございますので、是非またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
This was a terrific tour well worth the cost. We were driven around the Kualoa Ranch in a comfortable Mercedes van for 2 and 1/2 hours by a guide who had great information, and we were shown filming sites from our favorite movies and TV shows. We were able to enter a site still standing from Jurassic World, and take pictures by the log from Jurassic Park where Sam Neill and the kids hid during the dinosaur stampede. We were able to walk around the bone yard from Kong:Skull Island and see locations from the new Jumanji film which opened and we saw in Honolulu 2 days later. We walked around a fish pond that was used in many movies and we were taken to a a WWII bunker on the side of a mountain that had a lot of movie memorabilia including the submarine from Lost. We were even given popcorn, candy and cold water to enjoy on the trip. We had a wonderful time and have many terrific pictures.
I participated in beach horseback riding, which is available for those aged seven and older. The weather was nice, and the ocean was impressive and very enjoyable. The free time in Haleiwa was a bit limited. Next time, I want to ride the Dole Pineapple Express as well.
七歳以上が参加できる海岸乗馬に参加しました。お天気も良く、海は迫力でとても良かったです。ハレイワの自由時間がやや少なめでした。今度はドールのパイナップル電車にも乗りたいです。
Thank you very much for your participation.
I'm glad the weather was favorable. I apologize for the time spent in Haleiwa.
We look forward to your next visit.
ご参加いただきまして誠にありがとうございます。
天候に恵まれてよかったです。ハレイワの滞在時間、申し訳ありません。
次回のご利用、お待ちしております。
The ship was large, and there was no rocking at all, but unfortunately, we didn't see any whales. It seems that it really depends a lot on luck...
船は大きく、揺れは全くありませんでしたが、肝心の鯨は見れませんでした。
やはり、運によるところが大きいのでしょう。。。
Thank you very much for joining our cruise. We are very sorry to hear that you were unable to see any whales this time. Please do come back and try again. All of our staff are looking forward to welcoming you.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
今回は鯨を観測できなかったとの事、大変残念に思います。
是非またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
In the midst of a busy schedule, I decided to take a solo trip to Hawaii two weeks ago without any plans. However, I received many emails from HIS about their optional tours, and they all looked fun, so I decided to join one of their plans!
It was my first time going to the North Shore. A few days later, if the conditions were good, there would be a world championship at Ehukai Beach, and I found the various shops in Haleiwa very interesting. The horseback riding was also a wonderful experience, allowing us to stroll leisurely through the valley!
I think the reason I enjoyed this tour so much was because Hiro, our guide, was very good at talking, which made the tour even more enjoyable! His self-deprecating humor was the best! I felt like I wanted to join another tour guided by Hiro the next time I come to Hawaii!!
バタバタの中、2週間前にHawaii1人旅を決めノープランで現地に着いてしまいましたが、HISさんのオプションツアーの案内が沢山メールで届き、どれも楽しそうで、こちらのプランにも参加してみました!
ノースショアへ行ったのは初めてでした。数日後にコンディションがよければ世界大会が行われるEhukai Beachの波や、ハレイワタウンの色んなお店も興味深く、乗馬も渓谷をゆっくり散歩できとても楽しいプランでした!
そうなったのも、案内してくれたHiroさんがとてもお話が上手だったので、よりこのツアーが楽しく感じれたんだと思います!自虐ネタも最高でした!
またHawaiiに来た時は、Hiroさんが案内してくれるツアーに参加したいと思ったほどです!!
I woke up early, but it's disappointing that I couldn't see any whales. When you can't see them, you can get a re-boarding ticket, but the period is too short. Since I went on the last day of my trip, it ended up being a waste of money. My kids were also disappointed, which made me sad. I wonder if it's really true that there's a 95% chance of seeing them. If I ended up in that remaining 5%, that's just too unlucky.
朝早く起きたのに、くじらが見られず残念。。
見られないときは再乗船チケットもらえるけど、期間短すぎ。。
旅行最終日に行っちゃったから、結局お金の無駄になった。。
子供もがっかりしてて、悲しくなった。。
95%の確率で見られるって本当なのかな。
その残り5%になったなら、運悪すぎる。。
Thank you very much for participating in our cruise. We are truly sorry that you were unable to enjoy whale watching this time, and that you could not use the top-tier ticket. There are times when you can witness the spectacular jumps of active whales, so please do come back and give it another try. All of our staff are looking forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
今回は鯨の観測をお楽しみいただけず、また最上船チケットもご利用いただく事ができず、大変残念に思います。
アクティブな鯨の豪快なジャンプをご覧いただける時もございますので、是非またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
We gathered at Aloha Tower in the morning. The shuttle costs $14, so we took THE BUS, which was fine. A whale seemed to appear for a moment, but we couldn't see it due to the boat's location. Still, we enjoyed the beautiful views of Diamond Head and the hotels. It was a bit disappointing, though...
朝からアロハタワー集合です。送迎は14ドルかかりますのでTHE BUSで行きましたが問題なく行けますよ。一瞬クジラは現われたようですが、船の場所の関係で見れませんでした。それでも、ダイヤモンドヘッドやホテルの美しい景色は楽しめました。残念でしたが・・・
Thank you very much for joining our cruise.
We are very sorry that you were not able to fully enjoy whale watching this time.
Please do come back and give it another try.
All of our staff are looking forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越しいただき誠に有難うございました。
今回は十分に鯨の観測をお楽しみいただけず、大変残念に思います。
是非またチャレンジしにいらして下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
The cave of Shida was very nice. We took a boat to get there, and on the way back, there was a hula show on the boat, creating a relaxed atmosphere on board.
シダの洞窟がとても良かったです。
船に乗って行くのですが、帰りの船上でフラのショーがあり、船内は和やかなムードに包まれていました。
The staff was kind, and although the food didn't quite suit my taste, the service was excellent. For the price, there was a generous amount of offerings, and as it was my first time participating, I was very satisfied.
スタッフが親切でお食事はあまり口に合いませんでしたがサービスは最高です。値段の割に盛りだくさんの内容が用意されていて初めての参加でしたが大満足でした。
Thank you very much for participating in our cruise.
We are sorry to hear that the food did not suit your taste, but we are glad to know that you were satisfied with the service.
We hope you will visit us again.
All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにご参加頂き、誠に有難うございました。
お食事がお口に合いませんでしたのは残念ですが、サービスにご満足頂けました様で嬉く思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
The staff was friendly, and although the food didn't quite suit my taste, the service was excellent. For the price, there was a generous amount of offerings, and as it was my first time participating, I was very satisfied.
スタッフが親切でお食事はあまり口に合いませんでしたがサービスは最高です。値段の割に盛りだくさんの内容が用意されていて初めての参加でしたが大満足でした。
Thank you for boarding.
Star of Honolulu
ご乗船有難うございました。
スターオブホノルル
I wanted to participate in the garden tour, but I was told to switch to another tour due to being over capacity, with no explanation as to why we had to change. It felt like they assumed Japanese people wouldn't complain, and it seemed like they were relying on Japanese individuals who had signed up for private tours. If the price is the same, I think it would be better to book this tour through a major travel company.
The lunch buffet had about seven types of desserts, but four of them were empty. The drinks were also empty. Since we had to eat within a limited time, it might be a good idea to bring a little something to eat yourself.
Overall, I felt that there are many beautiful places to see in Hawaii, and it didn't seem worth it to pay this much money to participate in this tour.
ガーデンツアーに参加したかったが、人数オーバーのため、他のツアーにしてくれと言われたが、なぜ私たちが他のツアーにしなければならないのか、全く説明はなし。日本人は何も文句を言わないと思っているのか、個人ツアーで申し込みをした日本人に頼んでいるように思えたので、同じ値段なら、大手の旅行会社を通してこのツアーに申し込みをした方がいいと思う。
ランチビュッフェは、デザートを含め、7種類ほどあったが、4種類は空。飲み物も空。限られた時間で昼食をとらなければならず、自分で食べるものを少し持って行った方がいいかも。
全体の感想としては、ハワイにはきれいな景色を見れるところがたくさんあるし、これだけのお金を払ってこのツアーに参加する価値はないように思えた。
I have used the Star of Honolulu countdown before, and I recommend the Polynesian Show version. The jazz performance I attended previously had a nice, calm atmosphere, but the countdown really needs to be lively! The fireworks were beautifully visible right in front of us. However, the dinner with tough and flavorless steak and an incredibly chewy lobster was quite disappointing, so let's just say that was part of the experience...
以前もスターオブホノルルのカウントダウンは利用しているのですが、ポリネシアンショーバージョンがおすすめです。以前参加したジャズ演奏も落ち着いた感じがそれなりに良かったのですが、やはりカウントダウンは盛り上がらなきゃ!花火も真正面に綺麗に見えました。しかし硬くて味のないステーキと噛みごたえが半端ないロブスターのディナーはかなりお粗末なので、その辺はご愛嬌という事で。。。
Thank you very much for joining our cruise.
We are very pleased to hear that you enjoyed the countdown with us on board.
We will share your comments regarding the meals internally and use them to improve in the future.
Thank you for your valuable feedback.
All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございました。
船上で、私共と一緒にカウントダウンをお楽しみ頂けました様で大変嬉しく思います。
お食事に付きましてのコメントは社内で共有させて頂き、今後の改善に役立たせて頂きます。
貴重なご意見有難うございました。
またのお越しをスタッフ一同お待ち申し上げております。
スターオブホノルル
I chose this plan because I wanted to go to the North Shore. The guide took us to various places in detail, which was really great. I even got to see a sea turtle. However, lunchtime was quite short and busy. The horse I rode was very well-behaved, but as a first-time rider, I found it a bit scary when it occasionally ran. Walking along the coast was very pleasant. It's a plan that allows you to fully enjoy the day!
ノースショアに行きたくこのプランにしました。ガイドさんが細かく色々連れて行ってくれて本当に良かったです。ウミガメにも出会えました。ただ、ランチタイムはかなり少なく忙しかったです。
乗馬はかなりお利口さんの馬でしたが乗馬初体験の私にとってはたまに走ったりがかなり怖かったです…海沿いは気持ち良くお散歩することが出来ました。
1日たっぷり満喫出来るプランです‼︎
The four-wheeler was a bit scary, but it was thrilling. I was able to experience quite a sensation. It was moving!
4輪バギーは、ちょっぴり怖かったけど、スリルがありました。中々の感覚を味わう事が出来ました。感動的です❗
Best service, show and this young woman was my server the first time I went n I was so surprised when I show her the picture that I took the first time that she remember me and my OHANA . my experience overall was fantastic and that's why I decided to do it again...MAHALO for this beautiful and wonderful experience...
We departed early in the morning by bus. Along the way, we were taken to a strange coral shop, but after a long journey, we finally arrived at Bunka Center. I didn't have high expectations for lunch and dinner, so it was about what I expected. The night show was wonderful. After it ended, we quickly boarded the bus and set off. Even so, we arrived after 10 PM. If you don't plan for a late start the next day, this tour can be quite tough. It was fun, but definitely a very hard tour.
朝早くからバスで出発。途中へんなサンゴ屋に連れていかれたが、
長い道中なんとか文花センターに到着。
昼食、夕食は期待していなかったのでそんなものでしょう。
夜のショーは素晴らしかった。終わったら速攻でバスに乗り込み
出発。それでも到着時間は10時過ぎ。次の日は遅い時間の予定を
企画していないとかなり厳しいツアーです。楽しかったけどすごく
ハードなツアーです。
Thank you very much for participating in the tour. However, I sincerely apologize for not being able to provide a satisfactory service.
Upon confirming the situation with the local operating company, I was informed that there is no record of stopping at "Sango-ya." However, there is a store named "Coral Factory" at the Waimanalo Shopping Center, which we stop at for a restroom break on the way to the Polynesian Cultural Center. I deeply apologize for the confusion caused by stopping at a location not mentioned in the activity schedule during the long travel time.
We take your feedback seriously and, together with the operating company, will strive to improve our services in the future. Thank you very much for your valuable feedback during your busy time.
VELTRA Customer Support Team
この度は、ツアーにご参加いただき誠にありがとうございます。
しかしながら、ご満足いただけるサービスを提供できませんでしたこと、心よりお詫び申し上げます。
当日の状況を現地催行会社に確認しましたところ、「サンゴ屋」に立ち寄った記録はないと報告がございましたが、
ポリネシア文化センターに到着する途中にトイレ休憩として立ち寄ります、ワイマナロショッピングセンターに
「コーラルファクトリー」という名前のお店がございます。
長時間に渡る移動中にアクティビティスケジュールには記載がなかった箇所への立ち寄りがございましたため混乱させてしまいましたこと、深くお詫び申し上げます。
お客様からのお言葉を真摯に受け止め、催行会社共々、今後さらなるサービス向上に努めてまいります。
お忙しい中、貴重なご投稿を賜りまして、誠にありがとうございました。
VELTRAカスタマーサポートチーム
Really fun riding the military truck and the hike was awesome. Little challenging for people who aren’t used to hiking. This hike is different because it is full of muds and slippery areas. Also you have to cross the 4 streams. Super fun but not recommended for families with kids.
The person who provided the pick-up and guidance was the best in terms of customer service I have experienced in all my optional tours in Hawaii. It was my first time horseback riding, but they gave us instructions during the car ride, making it enjoyable to ride the horse.
送迎や案内をしてくれた人は、今までハワイに来てオプショナルツアーの中で1番接客が良かった人でした。
乗馬は初めてでしたが、車で移動中に乗馬の案内をしてくれて楽しく馬に乗れて良かったです。
I was looking forward to seeing whales, dolphins, and turtles, but I was disappointed that I didn't see anything. It's no good to have too high expectations. The weather was nice, so the view was good.
くじらやイルカカメなど楽しみにしていましたが何も見れず残念でした。期待しすぎるとダメですね。天気は良かったので眺めは良かったです。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you back on board when you visit Hawaii again.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
My first time in Hawaii! My first countdown cruise! It was amazing! Welcoming the New Year in another country with a countdown of 3, 2, 1! People from all over the world came together and shouted "Happy New Year!" The food was delicious, and there were goodies on the table, making it a very enjoyable and dreamlike moment! I definitely want to participate again.
初ハワイ!初カウントダウンクルーズ!最高でした!他国で新年を迎える、3.2.1のカウントダウン!どこの国の人も1つになって、ハッピーニューイヤーを叫びました!食事も美味しく、テーブルには、グッズが置かれて、とても楽しく夢のようなひと時でした!また、是非参加したいです。
Thank you very much for boarding with us. We are very pleased to hear that you enjoyed your experience. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。楽しめて頂けたご様子で、私共も大変嬉しく思っております。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
Unfortunately, I wasn't able to see any whales. The day before my participation, there was record heavy rain, so I was worried about the weather, but fortunately, we were blessed with good weather. I decided to enjoy the cruise around Waikiki instead of focusing on whale watching.
I think the cruise duration was about an hour and a half. If whales can be seen from that distance, it seems they come quite close to the Waikiki area.
I signed up for a course without breakfast, but I thought at least drinks would be provided, so it might be a good idea to bring water or bottled drinks.
Also, I heard that if you don't see any whales, you can get a ticket for the next cruise, but I didn't hear anything about that. Where should I inquire about this?
残念ながらクジラは見れませんでした。参加前々日が記録的な大雨だったので、天気が心配でしたが、幸いに好天に恵まれ、クジラウォッチングではなくクルーズと割り切ることにして、ワイキキ周辺を楽しみました。
クルーズ乗船時間は賞味1時間半程度かと思います。あれくらいの距離の移動でクジラが見られるのでしたら、ワイキキ周辺近くまで近づいてくるのだなと思いました。
朝食なしのコースで申し込みましたが、飲み物くらいは出されると思っていたので、お水やペットボトルのドリンクを持ち込んだ方がいいかもしれません。
それから、クジラを見られなかったときの次回乗船券をいただけるということでしたが、そういったお話しはなく、これはどこで聞いたらいいのでしょう?
Thank you very much for boarding with us. The re-boarding ticket is valid until April 5, 2018. If you have plans to board again before that date, please let us know when making your reservation, and we will treat it as a re-boarding ticket. If you have any other questions, please feel free to contact us.
この度はご乗船頂きまして、誠に有難うございます。再ご乗船券は2018年4月5日までとなっております。それまでにご乗船のご予定がございましたら、ご予約時にその旨お伝い頂ければ、再ご乗船券扱いにさせて頂きます。その他、ご不明な点がございましたら、お気軽にお問い合わせ下さいませ。
The food and Polynesian dance were great. I participated alone, but I was able to chat a bit with a Japanese couple sitting next to me. I also thought that having a designated waiter for each table contributed to the smooth service.
料理もポリネシアンダンスもよかったです。一人参加だったのですが、隣の日本人夫婦の方と少しお話ができました。また、テーブルごとに担当のウエイターが決まっていることも、スムーズな対応につながるのだと思いました。
Thank you very much for participating in our New Year's Eve cruise. We are very pleased to hear that you enjoyed meeting the person next to you. Please come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のニューイヤーズイブクルーズにご参加頂き、誠に有難うございました。
お隣の方との出会いもお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
We went horseback riding as a family of four. Exploring while operating the horse ourselves was the best. The kids (elementary school students) are saying they want to go again. The horses were well-trained and safe.
家族4人で乗馬をしました。自分で操作しながらの探索は最高でした。子供たち(小学生)も、また行きたいと言っています。馬はよく訓練されており、安全でした。
We purchased the five star sunset dining and jazz. The atmosphere was tranquil and relaxed. The staff was very polite and kind. The food ( 7 course) was magnificent! This was my second time for this cruise~ I will purchase another in the future
We love it! The crew are friendly and the performance was very interesting!! The food was stunning too!!! Love the lobster and the steak!! Thank you for this wonderful experience!!
I actually wanted to go to Kualoa Ranch, but it was fully booked and I couldn't make a reservation, so I decided to participate in a horseback riding experience in the valley instead. I was able to enjoy garlic shrimp and shopping, and I had a packed schedule with breathtaking views while horseback riding that I normally wouldn't experience. I wish I could have stayed a bit longer because time felt too short. Exploring Haleiwa and horseback riding were more fun than I expected, so next time I want to try horseback riding by the beach. The Dole ice cream is also recommended.
本当はクアロアランチ に行きたかったのですが満席で予約ができなかったので急遽渓谷の乗馬体験に参加することにしました。ガーリックシュリンプやショッピングを満喫することができ、普段は体験できない乗馬での絶景を楽しんだり盛りだくさんで、時間が足らなくもう少し滞在していたかったです。ハレイワ散策と乗馬は想像以上に楽しかったので次回は海辺の乗馬で体験したいです。ドールのアイスもオススメ。
It was rainy, but I was able to see a mother and baby whale three times. You can see them even when it's not the season! If you come to Hawaii, you should definitely try to see them at least once! ^_^
雨でしたがクジラの親子を3回見つけることが出来ました。シーズンでなくとも見えるんですね!ハワイに来たら一度は見てみてはどうですか^_^
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the mother and baby whale. Please come again. All of our staff are looking forward to your visit.
Star of Honolulu
この度は私共のクルーズにお越し頂き、誠に有難うございまhした。
鯨の親子をお楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル