Reviewed by: Max
I used this service for my return from the Honolulu Marathon. The pickup time was a bit delayed, but the driver was quick and efficient in navigating to the subsequent pickup locations. The confirmation of the airline and the guidance at the airport were clear, and as always, Roberts was reliable.
ホノルルマラソンからの帰りの利用です。ピックアップ時間は少し遅れたけれど、ドライバはキビキビとした行動でその後のピックアップ場所を巡りました。搭乗航空会社の確認や空港での案内もわかりやすく、いつもながら頼りになるロバーツでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/12 |
| Activity Date: | 2019/12/09 |
Reviewed by: のわのわ
The hotel’s rotary was the pickup location, so I was waiting for the 8:35 pickup, but it arrived after 8:55. It seems that traffic can be heavy in the morning.
I informed the hotel staff that it was Roberts Hawaii, so there was guidance when the bus arrived, but without that, I wouldn’t have known. It seems that not all vehicles have Roberts Hawaii written on them.
I think it’s a good idea to allow extra time in the morning in Hawaii.
ホテルのロータリーがピックアップ場所だったので、8:35のピックアップを待っていましたが、8:55過ぎにきました。朝は交通が混むらしいです。
ホテルの方にロバーツハワイだよ!って言っておいたので、バスが来た時に誘導がありましたが、それがないと分からなかったです。全種類の車にロバーツハワイと書いてあるわけじゃないようです。
ハワイの朝は時間に余裕を持っていくといいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/12 |
| Activity Date: | 2019/12/10 |
Reviewed by: のわのわ
When I was picked up from the airport, I was taken to the bus waiting area after confirming my name, but then I was left there! The bus took a long time to arrive, and there was no explanation, which left me feeling bewildered.
This was part of a plan through the Ala Moana Lounge, but I wasn't sure which bus was the right one.
The Ala Moana Lounge doesn't have enough space for families to sit together, but it seems good for couples or individuals, and there is a space for children. It was nice that I could choose the bus time from Ala Moana to the hotel, and they took care of my suitcase during that time.
空港からピックアップしてもらうとき、名前確認をしてからバスの待機所まで連れて行かれてから放置!バスはなかなかこず、説明もなく、ボー然としてました。
アラモアナラウンジによるプランだったのですが、どのバスがそうなのか、よくわからなかったです。
アラモアナラウンジは家族で座るにはスペースはなく2名や個人、こども連れ(こどもスペースあり)にはいいと思います。アラモアナからホテルまでのバスの時間を選べて、その間スーツケースを預かってくれるのはよかったです。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Families |
| Posted on: | 2019/12/12 |
| Activity Date: | 2019/12/05 |
Reviewed by: パリっ子
I was planning to use this service after moving from the Big Island of Hawaii, but I missed my scheduled flight due to being caught up in a large triathlon event. When I went to the meeting point as a last resort, they kindly allowed me to take the next shuttle bus. Thank you very much.
ハワイ島から移動してこちらを利用予定でしたが、
大規模なトライアスロン大会に巻き込まれて利用予定だった便に乗り遅れ…
ダメ元で集合場所に行くと、次のシャトルバスに乗せて下さいました。
本当にありがとうございました。
| Rating: | |
|---|---|
| Attended as: | Friends |
| Posted on: | 2019/12/12 |
Reviewed by: ヨシテル
At 65 years old, I can still actively enjoy mountain bike tours. Also, my first kayaking experience was very enjoyable.
65歳を迎えた、いまでも、マウンテンバイクツアーがアクティブに楽しめた。また、初めてのカヤックがとても、面白かった。
| Rating: | |
|---|---|
| Packages: | 2時間コース+カヤックツアー+BBQランチ付きプラン |
| Attended as: | Couples |
| Posted on: | 2019/12/11 |
| Activity Date: | 2019/10/09 |
Reviewed by: プチトマト
I stopped by Ala Moana Center and was able to do some shopping, and I even walked to Salt! On the way back, I took the city bus back to Ala Moana Center, and then I took the shuttle bus I had reserved to the hotel. I was able to use my time very effectively. I would like to use this service again!
アラモアナセンターに立ち寄り買い物もできたし、ソルトまでも歩いて行きました!!帰りは市バスで、アラモアナセンターまで戻り、そして予約した時間のシャトルバスでホテルへ
とても時間を有意義に使えました。
また利用したいです!!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Friends |
| Posted on: | 2019/12/11 |
| Activity Date: | 2019/10/18 |
Reviewed by: snow
I used it upon arrival and departure. It was better value than a taxi, which was great. I had to wait a little upon arrival, but other than that, I was satisfied.
到着時と出発時利用しました。タクシーよりもお得でよかったです。
到着時は少し待ちました。そこだけで、ほかは満足です。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/11 |
| Activity Date: | 2019/10/16 |
Reviewed by: 航ぱぱ
I planned to drop off my luggage at the hotel with the shuttle and then go shopping at Ala Moana Center, but I found out that the Roberts Hawaii lounge has opened at Ala Moana Center, and they can hold my luggage. So, I went directly to Ala Moana Center from the airport and enjoyed lunch and shopping. On the arrival day, since there was a gap before the hotel check-in, I was able to go straight to Ala Moana Center, and after shopping, they took me to the hotel, which made for an efficient start to my trip.
送迎車でホテルに荷物を置いてからアラモアナセンターで買い物しようと思っていましたが、ロバーツハワイのラウンジがアラモアナセンターに出来ていて、荷物も預かってくれるとのことで空港からそのままアラモアナセンターに立ち寄り、ランチと買い物を楽しみました。到着日はホテルのチェックインまでの間、中途半端な時間なので直接アラモアナセンターに行けて、買い物した後にホテルまで行ってくれるので初日から効率の良い動きができました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/11 |
| Activity Date: | 2019/09/24 |
Reviewed by: m.a
The weather was great, and I thoroughly enjoyed the mountain bike tour! Surrounded by nature, I was able to refresh both my mind and body with the fresh air and pleasant sea breeze!
天候にも恵まれ、マウンテンバイクツアーを満喫!大自然の中で、爽やかな空気と気持ち良い海風で心も体もリフレッシュできました!
| Rating: | |
|---|---|
| Packages: | 2時間コース |
| Attended as: | Couples |
| Posted on: | 2019/12/11 |
| Activity Date: | 2019/10/06 |
Reviewed by: Naofumi
I was picked up right in front of the hotel, which made for a smooth check-in. Since it was my first time at the individual exit at the airport, I was a bit confused, but when I mentioned "Roberts" to the group exit staff, they were able to help me right away.
ホテルの前までの送迎してもらい、スムーズにホテルのチェックインができました。空港で、個人出口が初めてだったので、少し戸惑ってしまったけど、団体出口の人にロバーツと言ったらすぐに教えてもらうことができました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/11 |
| Activity Date: | 2019/11/01 |
Reviewed by: Australian
The best dinner and entertainment cruise I been on
anywhere in the world
| Rating: | |
|---|---|
| Packages: | Admiral's Package: 7-Course Dinner, Jazz & Fireworks |
| Attended as: | Families |
| Posted on: | 2019/12/11 |
| Activity Date: | 2019/07/04 |
Reviewed by: mmam
It seems that the passengers in front boarded earlier, and the vehicle arrived 5 minutes ahead of schedule. I also wanted to wait early, so I boarded and departed without delay. After that, everything went smoothly, and we arrived at the airport ahead of time. It was a smooth return trip.
前の方が早く乗車されたようで予定5分前に車が到着、
私も早めに待っていたいので遅れず乗車出発。
その後もスムーズで空港着も早めに到着。スムーズな帰国日でした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/10 |
| Activity Date: | 2019/11/27 |
Reviewed by: ぴーちゃん
It was a one-hour mountain biking course. The staff accompanied us at the front and back, and at several spots, we stopped to listen to explanations and take photos. When I asked the staff to take pictures, they used props to create fun photos and videos, which was really enjoyable!
The mountain biking ended just after 10 AM, but the return bus only departed at 1 PM, leaving us with over two hours of free time... Since there were no other activities I wanted to add for an extra fee, I canceled the return bus (no refunds) and made my way back on my own with THE BUS.
Please be cautious if you choose to include transportation!
マウンテンバイク1時間のコースでした。
スタッフの方が前方と後方についてくれて、いくつかのスポットでは停車して、説明を聞いたり、写真を撮ったりしました。
スタッフの方に撮影をお願いすると、小道具を使ったりして面白い写真や動画を撮ってくれて、とっても楽しかったです!
マウンテンバイクは10時すぎに終わったのですが、帰りのバスが13時発しかなくて、2時間以上時間が空いてしまうことに…
別料金を払ってまで追加したい他のアクティビティもなかったので、帰りのバスをキャンセルして(返金はありません)、THE BUSで自力で帰ってきました。
送迎を付ける場合はご注意ください!
| Rating: | |
|---|---|
| Packages: | 1時間コース(一時催行中止中) |
| Attended as: | Couples |
| Posted on: | 2019/12/10 |
| Activity Date: | 2019/10/23 |
Reviewed by: KENJI
I chose the lounge option, which is $1.00 more expensive than the direct hotel transfer. This is to avoid any delays in my schedule. However, the airport staff informed those on the direct plan that "you can also stop by the lounge!" There was no mention of any additional fees. Does this mean I paid an unnecessary $1.00? I understand fluctuations due to timing and seasonality, but I believe there is a lack of consideration in the communication with guests.
ホテル直行よりも$1.00高いラウンジ経由を選びました。
予定にロスが生じない為です。
しかし空港スタッフの方が直行プランの方に対し「ラウンジにも寄れますよ!」と案内されていました。
追加料金の話はありません。
という事は、私は必要の無い$1.00を払ったのでしょうか?
タイミングや、シーズナリティによる変動は理解しますが、ゲストに対する言葉の配慮が欠けていると思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/10 |
| Activity Date: | 2019/12/07 |
Reviewed by: なっちゃん
The shuttle arrived on time. The location was on the opposite side of the "street" as indicated, but since they said in English, "Sorry for not being able to park on the other side," I wasn't concerned. The arrival time was much earlier than scheduled since it wasn't during a major holiday. I was a bit anxious because we were the only ones waiting, and there was no confirmation of names or prints; they just helped with our luggage and we boarded right away. But we arrived safely, so that's good.
時間通りに送迎が来ました。場所は書いてある「通り」の反対側でしたが、英語で「反対側に停められなくてごめんね」と言っていたので気になりませんでした。到着時間も大型連休ではなかったため、予定よりとても早かったです。少し不安だったのは、私たちしか待ってなかったからか、名前の確認もプリントの確認も特になく、荷物を運んでくれ、そのまま乗り込むことになったこと。無事着いたのでいいですが。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/10 |
| Activity Date: | 2019/09/16 |
Reviewed by: JCT
I have visited Hawaii several times, but when staying at a hotel near Waikiki Beach, transportation is definitely necessary, so this deal is undoubtedly a good one.
ハワイは何度か訪れてはいますが、ワイキキビーチ近くのホテルの時はやっぱり送迎が必要ということでこの割安は間違いないところです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Families |
| Posted on: | 2019/12/10 |
| Activity Date: | 2019/11/26 |
Reviewed by: ゆーみん
I eat pineapple ice cream at Dole and shop at my usual store in Haleiwa. It's quite challenging to go alone, so this is very helpful. I can easily bring back a lot of shopping to Waikiki, which is convenient.
ドールでパイナップルアイスを食べて、ハレイワのいつものお店で買い物をします。
個人で行くにはけっこう大変なので、とても助かっています。
たくさんの買い物も、ワイキキまで楽々持って帰ってこれますし便利です。
| Rating: | |
|---|---|
| Packages: | ハレイワたっぷり観光プラン(2023年3月まで) |
| Attended as: | Couples |
| Posted on: | 2019/12/09 |
| Activity Date: | 2019/09/07 |
Reviewed by: LizW
Pick up on time with the most interesting accommodating tour guide Marlon. Jammed packed with interesting information and being able to answer ever question. The coach was immaculate and very comfortable. Marlon gave a very interesting history of Honolulu and pointed out so many things of interest. His local knowledge and his history knowledge was remarkable. I highly recommend this tour. Family members chose to do Pearl Harbor on their own the day before us and although slightly cheaper missed out on so many things. When we got to Pearl Harbor Marlon gave us advice on the best way to see all the sights and he was so right. I can’t recommend this tour highly enough.
| Rating: | |
|---|---|
| Packages: | 8:00 AM Standard Tour [2022] |
| Attended as: | Families |
| Posted on: | 2019/12/08 |
| Activity Date: | 2019/12/05 |
Reviewed by: こたろう
As others have mentioned, the guide primarily speaks English. However, their character was bright, and we had a fun time. Besides the E-bike, there are buggies and bus tours that cover similar routes, but the top recommendation is the E-bike. It has electric assistance, so you won't get tired, just a pleasant level of fatigue. The ocean in Hawaii is great, but the mountain scenery is also fantastic!
他の方の体験談にあった通り、ガイドさんは基本的には英語。しかしキャラクターも明るく楽しい時間を過ごすことができました。Eバイク以外にもバギー、バスツアーで同じようなコースを回りますが、一番のおすすめはEバイクです。電動アシスト付きなので疲れませんし、ほどよい疲労感です。
ハワイの海も良いですが、山の景色も最高ですよ!
| Rating: | |
|---|---|
| Packages: | 2時間コース |
| Attended as: | Couples |
| Posted on: | 2019/12/08 |
| Activity Date: | 2019/11/27 |
Reviewed by: ぽんぽこ
They arrived mostly on time. They took me to the airport, and it was comfortable. I would like to use their services again when I go to Hawaii!
概ね時間通りに来てくださいました。空港まで送っていただき、快適でした。またハワイに行く際は利用したいと思います!
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/12/07 |
| Activity Date: | 2019/11/13 |
Reviewed by: yoko
I was worried that there might be a delay due to multiple hotel pickups, but I was relieved when they arrived earlier than scheduled. The driver was also very pleasant, which was great.
複数ホテルによりピックアップなので遅れるのではないかと心配しましたが、時間より早くきて安心しました。ドライバーさんの感じも良く、良かったです。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/12/07 |
| Activity Date: | 2019/11/12 |
Reviewed by: Nana
I thought it was impressive.
Beltora is wonderful.
Airport shuttle services are common in Hawaii these days, but the one-stop option that stops at Ala Moana and allows you to head to Waikiki at your preferred time was truly helpful.
I was able to enjoy my time shopping and having lunch at Ala Moana Shopping Center before check-in. Thank you!
流石だと思いました。
ベルトラさんは素晴らしい。
空港の送迎シャトルは最近のハワイでは良くありますが、アラモアナに立ち寄り好きな時間にワイキキに向かえるワンストップは本当に助かりました。
チェックインまでの時間をアラモアナショッピングセンターで買い物したりランチしたりと楽しく過ごせました。ありがとうございました!
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Friends |
| Posted on: | 2019/12/07 |
| Activity Date: | 2019/11/14 |
Reviewed by: ぽんた
You can be taken to the Waikiki area along with other passengers. Since there is a sense of urgency, the waiting time for the bus and the time spent going to other hotels can be a bit frustrating. Considering the cost, it's a bit of a luxury to wish for more. Overall, I think it was good, especially since there were no particular troubles.
他のお客さんも同乗してワイキキ地区まで送っていただけます。はやる気持ちがあるので、バスの待ち時間や自分以外のホテルに回る時間は、少しじれったいです。コストを考えると贅沢な欲です。特にトラブルもありませんでしたので、概ね良かったと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Couples |
| Posted on: | 2019/12/07 |
| Activity Date: | 2019/09/29 |
Reviewed by: ぽんた
In the Waikiki area, designated pickup locations are specified, and you will head to the airport while making stops along the way. It's not a private transfer, so it takes a bit longer, but since you get to see the townscape of Waikiki, I didn't feel particularly stressed.
ワイキキ地区で各ピックアップ場所が指定され、回りながら空港まで向かいます。貸し切りではないので、少し時間はかかりますが、ワイキキの町並みを見ながらでしたので、特にストレスは感じませんでした。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Couples |
| Posted on: | 2019/12/07 |
| Activity Date: | 2019/10/03 |
Reviewed by: mahina
I often use it.
I'm really happy that the wait time is short!
I didn't use it, but I think it's a great option to stop by Ala Moana.
I would like to use it again.
よく利用しています。
待ち時間が少ないのが本当に嬉しいです!
私は利用しませんでしたが、アラモアナに立ち寄れるのはいいオプションだと思います。
また利用したいと思います。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/06 |
| Activity Date: | 2019/11/25 |
Reviewed by: mahina
I used the service again this time. I arrived about ten minutes late, so I was a bit nervous while waiting. I understand there can be various circumstances like traffic jams, but I would appreciate it if you could contact me when you're going to be more than five minutes late. Other than that, there were no particular issues. I would like to use the service again next time.
今回も利用しました。
約束時間より10分ほど遅れて到着したので、待っている間は少々ドキドキしてしまいました。
道路渋滞等、様々な事情があると思いますが、5分以上遅れるときは連絡をいただけるとありがたいかな?と思います。
その他は特に問題ないです。
また次回も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/06 |
| Activity Date: | 2019/11/28 |
Reviewed by: あやぶー
My way of spending time before checking into the hotel has changed. It was great to be able to choose the time to go to Waikiki according to my activities. I extended my trip to Whole Foods and enjoyed Ward and Ala Moana. I was really glad to make effective use of my time without spending transportation costs from Waikiki. I would like to use this service again next time.
ホテルチェックインまでの間の過ごし方が変わりました。ワイキキへ行く時間も選択でき活動に合わせて選べて良かったです。私は、ホールフーズまで足を伸ばしワード、アラモアナと楽しめました。わざわざワイキキからの交通費を使わず時間の有効活用でき本当に良かったです。次回も利用したいと思います。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Friends |
| Posted on: | 2019/12/06 |
| Activity Date: | 2019/09/16 |
Reviewed by: kao
The lounge is essentially a luggage storage area called a lounge.
It’s stated that anything other than suitcases incurs a fee to be stored in lockers.
There were three women, and one of them was very pleasant, but the other two Japanese staff members had very poor attitudes. They treated other customers in the same way.
The staff at the airport during boarding did not speak Japanese, but they were very friendly, which was nice.
ラウンジはラウンジという名の荷物置き場。
スーツケース以外は有料でロッカーに入れるということ。
3名女性がいて1名はとても感じが良かったがあとの二人の日本人の対応がすごく悪かった。他のお客様に対してもそういう対応をしていた。
空港で乗車の際のスタッフは日本語は話さないが、とてもフレンドリーだったのがよかった。
| Rating: | |
|---|---|
| Packages: | 空港→ワイキキ<ラウンジ立ち寄り付き> |
| Attended as: | Friends |
| Posted on: | 2019/12/05 |
| Activity Date: | 2019/10/16 |
Reviewed by: おとちゃん
It was convenient. I came to Hawaii alone as a woman, so I had some worries, but it was very helpful that I could make reservations easily in Japanese.
便利です。女性1人でハワイに来たので不安もありましたが、日本語対応で予約も簡単でとても助かりました。
| Rating: | |
|---|---|
| Packages: | ワイキキ→空港 |
| Attended as: | Solo Travelers |
| Posted on: | 2019/12/05 |
| Activity Date: | 2019/09/24 |
Reviewed by: みぽりん
I experienced the 2-hour E-bike course and the sea kayaking course at Kualoa Ranch! The E-bike was really, really fun! The scenery was breathtaking, and since it’s an electric bike, it was not tiring at all. The guide was very cheerful and took photos and videos for us! I thought the 1-hour course might not be enough, so I’m glad I chose the 2-hour course! The sea kayaking was a bit scary with the waves, and we didn’t progress very well, but the guide helped pull us along, so we managed to reach our destination! The lunch was a bit disappointing, but both experiences were truly great!
クアロアランチのEバイク2時間コースとシーカヤックのコースを体験しました!!Eバイク本当に本当に楽しかったです!景色は圧巻だし電動自転車なので全くしんどくなく、ガイドのお兄さんがとても愉快で写真やムービーを自ら撮ってくれました!1時間コースでは物足りないかと思います!2時間コースにしてよかったです!シーカヤックは波が怖くてなかなか進まなかったけどガイドのお兄さんが引っ張ってくれたのでなんとか目的地まで行けました!ランチは微妙でしたが、、二つの体験は本当によかったです!
| Rating: | |
|---|---|
| Packages: | 2時間コース+カヤックツアー+BBQランチ付きプラン |
| Attended as: | Friends |
| Posted on: | 2019/12/05 |
| Activity Date: | 2019/12/02 |
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