All Reviews for Watersports & Ocean Adventures

**Positive Points:**
- If you have any questions before participating, you can get detailed information via email (as other participants had inquired beforehand).
- On the day of the event, photos from the activity are uploaded to Facebook, allowing you to download them at no extra charge (this was mentioned in reviews and communicated on the day, but it would have been reassuring if it was clearly stated on the website).
- Since the instructor is knowledgeable about Hanauma Bay, you can efficiently snorkel based on the previous day's information and the sea conditions of the day.
- After participating, you get a snack from a selection of snacks and a cold bottle of water (this was quite nice as it helped satisfy a bit of hunger).
- You can borrow a mat that resembles a mat, so you don’t have to sit on the ground.
- There were no additional charges for participating alone (some other tours do charge extra).
- Instead of being lured by the price into an English tour or a shuttle-only tour, going with someone familiar with Hanauma Bay made the snorkeling experience efficient and easy to understand (initially, I planned to join the English tour because it was cheaper).

**Areas for Improvement:**
- I had no complaints about my participation.
- As mentioned above, it would be reassuring if the website stated that you can receive photo data via Facebook.
- Especially in winter, it would be good to have a wetsuit rental plan available from the start (though Veltra might not be able to offer this option, carrying cash is becoming less common overseas, so it would be convenient to avoid searching for cash or exchanging money during participation).
- It would be very convenient if entry fees that must be paid in cash could be paid in advance, including the entry fee.
- It might be good to mention that there is a possibility of a multinational group rather than just Japanese participants (I was aware of this possibility from the reviews and had no resistance to participating in such a tour, but some people might assume it’s only for Japanese participants and feel dissatisfied).
- Since water is provided after participation, it’s a good idea to bring some water with you if you want to hydrate before the event.
- One hour goes by quickly, so a plan that allows for about two hours of swimming would be great.

I decided to participate the day before and submitted a reservation request on a whim, but I received prompt communication regarding the pickup time and location, which was helpful. On the day of the event, there were three participants, including myself, and we snorkeled in pairs. I hadn’t planned to borrow a wetsuit, but since the instructor, Chieko, mentioned she would be wearing a winter wetsuit, I borrowed one at the last minute. If I hadn’t borrowed it, I might have had to give up due to the cold, so I think it’s especially good to borrow one from the start in winter.

I believe there are multiple snorkeling tours at Hanauma Bay, but I was unsure about whether I would receive underwater photo data for this tour. Reviews mentioned that it could be downloaded via Facebook, so I participated with some apprehension, but they uploaded it afterward. As others have noted, you can’t press buttons on your phone underwater. I was able to take photos with a GoPro, but if you want to take pictures with your phone, you need to change the settings to use the side button for the shutter instead of the screen, which is not possible unless you do that. If that’s not possible, it’s better to give up on taking photos and enjoy the actual scenery. Also, since fish and sea turtles move, video is the most enjoyable format.

Although it wasn’t mentioned in the instructions, you can record underwater videos by timing it right: take your phone out of the water, press the record button, and then put it back underwater. To stop recording, take the phone out of the water again. If you want to record videos, that method is reliable.

The age and experience

【良かった点】
・参加前に疑問などがあればメールなどで詳しく教えてもらえる（同じツアーの参加者の方が事前に問い合わせなどを行っていたため）
・当日参加した際の写真のデータをフェイスブックにアップしてくるため追加料金なしでダウンロードできる（クチコミでの記載や当日参加時に教えてもらえましたがベルトラにしっかりと書いていなかったように思うので記載があれば安心できたかと…）
・ハナウマ湾に精通したインストラクターと一緒のため前日の情報やその日の海のコンディションで効率よくハナウマ湾のシュノーケリングができる
・参加後に小腹が空くが複数のスナック菓子からお菓子が一つもらえ冷たい水がもらえる（少し小腹を満たせるためかなり嬉しかった）
・参加前にゴザみたいな感じのマットを借りれるので地べたに座らなくていい
・1人参加でも追加料金がかからなかった（ほかはかかるツアーもある）
・値段につられ英語のツアーや送迎のみのツアーに参加せず、ハナウマ湾に精通した人と一緒に行くことで当たり前だが効率的にシュノーケリングができわかりやすい（最初は安いため英語ツアーにする予定だった）
【悪かったというか今後に向けて】
・参加した不満はなし
・上にも記載したが、サイトにフェイスブックで写真のデータがもらえると記載があれば安心
・特に冬は最初からベルトラでウエットスーツ貸し出しプランがあればよいかと（ベルトラがその選択をできないかもしれないが、海外でも最近現金を持ち歩くことがあまりなく、参加時に現金を探したり両替せずにすむため）
・上とかぶるが絶対に入場料が現金で必要なら入場料込みで事前に支払いができたらとても楽
・日本人限定ではなく多国籍になる可能性があると記載があってもいいかなと思った（口コミを見てその可能性があるとわかっていたしそのようなツアーに参加することに抵抗もないが、人によっては日本人限定と思い込み不満に感じる人もいそう）
・水がもらえるのは参加後のため、参加前に水分補給をしたい場合は少し持参しておくとよい
・１時間はあっという間のため2時間ぐらい泳ぎっぱなしでもよかったためそんなプランがあればよいかと

前日に参加を決めダメ元で予約リクエストを入れましたがピックアップ時間や場所についてすぐ連絡を頂け助かりました。
当日は自分を含め二組の計3名参加でシュノーケリングは2名で行いました。
ウエットスーツを借りる予定はなかったのですが、インストラクターのちえこさんも冬用のウエットスーツを着用すると言っていたので急遽借りましたが借りていなければ寒さでリタイアしていた可能性もあったので特に冬は最初から借りておくと良いと思います。
また、ハナウマ湾のシュノーケリングのツアーは複数あると思いますが自分がこのツアーに参加するか迷った点が水中写真のデータがもらえるか分からなかった点です。
口コミにはフェイスブックでダウンロードできたと書いていたので恐る恐る参加したらあとでアップしてくれていました。
携帯はほかの方も記載していますが水中ではボタンを押せません。自分はGoProで撮影できましたが、携帯で写真を撮るには画面上ではなくサイドボタンでシャッター切る設定などに変更しない限り無理なのでそれが無理なら最初からあきらめ実際の光景を堪能すると良いと思います。また、魚やウミガメは当たり前ですが動くため動画が一番楽です。
案内にはありませんでしたが水に浮いたタイミングや携帯だけ海から出し動画の録画ボタンを押し水中に戻す→動画終了時は再度水中から携帯をだし動画を停止することで水中の動画を撮ることは可能です。もし動画を撮りたい人はその方法なら確実です。
参加者の年齢や経験の有無は運です。そして、その日の海のコンディションや場所によって見える光景もあるため短時間でポイントを押さえまわれるのは非常に効率がいいです。
ただ、正直１時間は短くもっと見たい気持ちはありました。（人によってはしんどいかも…）
また、ウミガメを見れなくても魚や海の中は十分綺麗です。参加した際には3匹ほど見れましたが全て運なので、見れたらラッキーと思って参加すると見れた時の喜びが倍増します！
最後に早朝と昼前のツアーがあると思いますが、次回自分が参加するならば早朝を選びます。早朝に参加し帰宅前には入場ゲートに渋滞が起きていましたが早朝ならそんなことはなくすぐはいれます。そして参加後にホテルで休憩し夕方から出かけたりできるため非常に楽に感じました！
また、ハワイに行くことがあればぜひ参加し体験したいツアーでした。参加を迷っている人は時期により満員とかで参加できない可能性もあるため、参加をお勧めします！

During my stay, there was a week of "all-day rain," which happens only once every 15 years, making it difficult to truly experience the essence of this activity. The operators were very kind, and I am filled with gratitude for the captain, who tried to create enjoyable memories despite the rain and rough waves. However, the boat's rocking when heading out was more than expected, and more than half of the passengers ended up feeling unwell.

I definitely want to try again on a sunny day.

滞在中、15年に一度あるかないかという「終日降雨」という日が一週間続き、なかなか本アクティビティの神髄を体験することは叶いませんでした。オペレータの皆様もとても親切でしたし、雨や荒波なりに楽しい思い出を残そうと盛り上げて下さる船長には感謝の気持ちでいっぱいですが、沖に出る際の船の揺れが予想以上で、乗客の半数以上が体調を崩してしまいました。

是非、晴れた日にリベンジしたいです。

I received an email asking me to fill out a survey and a pledge, and at that time, I indicated that I did not want any photos. Later, I requested photos via email and received confirmation, and on the day of the event, I asked again for photos. I was told it would be fine, but the scheduled instructor did not show up. As a result, we ended up with just one instructor for the three of us beginners, so no photos were taken (although we did get a free photo of us on the board on the beach).

The surfing took place in a safe area, and the instructor provided guidance that was manageable for beginners. However, since there was only one instructor, I question whether we received enough attention. That said, the weather was beautiful, the scenery was stunning, and just floating in the ocean felt great. The Hawaiian instructor was cheerful and had a relaxed attitude, not worrying too much about the details, which is definitely a positive aspect. If you think of it as "Hawaiian time," it doesn't bother you at all.

メールが届いてそこからアンケートや誓約書などを書くのですが、その時に写真は希望しないにしてしまい、その後、メールで写真をお願いして了承を貰い、当日も写真を撮ってほしいとお願いしたのですが｢大丈夫｣とはいわれたのですが、予定のインストラクターが現れず、結果、1人のインストラクターで、私たち初心者の3人を見ることになったので、写真は無しになりました(無料で砂浜の上でボードに乗る写真だけは撮っていただきました)。
サーフィンは安全な場所で、初心者に無理の無い様に指導して貰いました。ですがやはり1人のインストラクターだったので十分に出来たかは疑問です。ただ、天気が良く、景色が素晴らしく、海に浮かんでいるだけでも気持ち良く。ハワイのインストラクターは陽気で細かいところは気にしないというおおらかさが良いところではありますね。
ハワイタイム？と思えば気にもなりません。

Since it was my first time, I was scared and nervous. However, other customers encouraged me and cheered me on, so I gradually got used to it and was able to enjoy the scenery around me (though I was still scared…). The sea breeze was pleasant and absolutely wonderful.

初めてなので怖くて緊張しまた。他のお客様さん達が声をかけてくれたり盛り上げてくれたので少しずつ慣れてきて周りの景色を見れました(やはり怖かったですが…)海の風はここち良く最高でした。

Satomi and her group had an amazing time, and the live music on the boat was wonderful! It was a bit cold, but we could do as much snorkeling, stand-up paddleboarding, and kayaking as we wanted! The fish were so big that it was a little intimidating. Seeing the black, fast sea turtles in person was like being in heaven.

サトミさん御一行が最高に楽しくて、船の生演奏も素敵！少し寒かったけど、シュノーケリングのサップもカヤックもやり放題！魚はデカすぎてちょっとビビります。黒くて早い海亀も生で見れて天国でした。

1000ft flying was awesome and we were really excited! All stuff is friendly and humorous. We will absolutely come back here to enjoy Hawaii ocean again. Thank you!

We participated as a group of six, including a couple and my brother's family (in their 50s, 20s, and a high school student). It was cloudy and a bit chilly in the morning, but by 9 AM, the sun came out, and we were able to fly in clear skies. The staff was friendly and easy to understand, and we even got to see whales, making it a wonderful New Year!

夫婦と弟家族の6人（50代と20代と高校生）で参加しました。朝一番は曇っていて少し寒そうでしたが、9時からの私たちは日も照り出し快晴の中を飛べました。スタッフの方も分かりやすく親切で、クジラも観れてとても良いお正月になりました!!

The tour wasn't bad, but it wasn't as fantastic as I had hoped for. "Lunch" was a simple sandwich and a pack of chips that left us hungry. The sandbar was beautiful but snorkeling was underwhelming.

The catamaran ride offered beautiful views, and the Hawaiian fishpond tour was educational.

Crews are so friendly, music is great, sandwiches are delicious, everything is good except the cloudy weather, so definitely gonna book again when the weather is nice

We brought our family of 3 on this excursion. For reference our kids are 11,9 and 6. They had alot of keep the entertained. Paddle boarding, kayak, snorkeling and snacks. As well as a bathroom on board their boat. The boat was nice and clean! It was a fun excursion that took about half of the day with travel time from our resort at the Aulani. Defintely worth our time! The weather was nice and sunny on the day we went so it was nice to relax on their floating raft.

The scenery and the driver were great, but during this time of year, it gets quite cold in the early morning, so I wouldn't recommend it too much. It was so cold that I could only swim a little. I envied those who went in the afternoon. I wish they would at least schedule the tours in the afternoon during winter.

景色もドライバーさんも良かったが、この時期は朝早くは冷えるのであまりオススメではないです。寒いので少ししか泳げませんでした。昼から行ってる人が羨ましかったです。
せめて冬はツアーを昼からで組んでほしい。

It was a surprisingly chilly morning for Hawaii. Initially, we signed up without needing wetsuits, but the day before, our guide contacted us and advised that it would be quite cold in the morning, so it would be better to wear wetsuits. My husband and I, both over sixty, along with our daughter, participated in the tour. From the pick-up to entering the bay and snorkeling, our guide was with us the entire time. While our daughter is experienced, it was our first time, and I personally had some physical limitations, which made me anxious at first. However, thanks to the guide's help and instruction, I was able to get used to breathing and managed to complete an hour of snorkeling. It was truly a valuable experience. I highly recommend this tour to those who have never tried it before, so don't hesitate to join as a beginner!

ハワイにしては冷え込む朝で当初ウェットスーツ不要で申し込みしたが前日にガイドさんから連絡いただき、当日朝相当寒くなるのでウェットスーツ着用した方が良いとアドバイスもらい私ら還暦過ぎの夫婦と娘1人ので3人で参加しました、送迎から入湾、シュノーケルまでガイドさんが付きっきりで対応してくれました，娘は経験者ですが私ら夫婦は初体験だった更に私は身体的ハンディがあり初めは不安で一般でしたがガイドさんのヘルプと指導により呼吸には慣れが必要ですが何とか1時間やり切ることが出来ました。本当に貴重な体験をすることができました。未体験の方は初心者だと臆せずに
このツアーに参加されることをお勧めします。

The view from the seaside, especially from above, is amazing! The guide is very cheerful and keeps us entertained. (The photo is from that time.) The photo costs $40, but it's worth buying; the content is satisfying.

海側から、しかも上空から眺める景色は最高！
ガイドさんがとても愉快で楽しませてくれます。(写真はその時のものです)
写真は$40だけど購入する価値あり、満足できる内容です。

I’ve been on various snorkeling tour options before, but this one was quite disappointing for the price. There was no thorough explanation, just “do as you like.” The cold weather was unavoidable, but everyone felt cold on the boat. In the end, they managed to serve us tea, but it was too late; many were already shivering. I wish they would consider the situation a bit more at those moments.

今まで色々のシュノーケルのオプションツアー行ったけど結構値段の割には残念
好きなようにって全然丁寧な説明なしで
寒かったのは天候で仕方なかったけど船の中でみんな寒いって感じで最後なんとかお茶出してくれたけど遅い結構みんな震えてたもう少しその時その時考えてほしい

Two crew members entertained us a lot and took many photos for $40. They transferred the photos to my iPhone right after we disembarked and gave us an SD card. They took about 150 photos, including some scenic views from the ship. When they asked if it was okay to drop into the sea, I said yes, and they played with us a lot. It was the best activity!

2人のクルーがたくさん楽しませてくれて、40ドルで写真もたくさん撮ってくれます。下船後すぐにiPhoneに読み込みをしてくれて、SDカードをくれます。150枚ぐらい写真を撮ってくれて、船からの景色も混ぜてくれています。
じゃぼん(海に落と)して良いか聞かれてOKするとたくさん遊んでくれます。最高のアクティビティーでした。

We had a great time on the movie tour and delicious lunch and a beautiful catamaran ride seeing some turtles

I was very moved by the beautiful view of Waikiki and Diamond Head from above. Additionally, during the photo shoot, there was a unique touch using a shark doll, as shown in the shared photos, which made for a very fun memory. I was also impressed by how they provided attentive service until the end, not only saving the photos directly to my phone when I purchased them but also offering an SD card!

上空からワイキキやダイヤモンドヘッドの美しい景色を一望することができ、とても感動しました。
また、写真撮影の際には、共有した写真にもあるようにサメの人形を使ったユニークな演出があり、とても楽しい思い出になりました。
写真を購入すると、その場で携帯電話にデータを保存してくれるだけでなく、SDカードも提供してもらえるなど、最後まで丁寧に対応してもらえた点も印象に残っています！

I absolutely loved the Hawaiian singers on this tour. It was the highlight of my tour and my whole trip. Lived the Guava jelly song.

I experienced this two days after the Honolulu Marathon, but unfortunately, the weather was bad with high waves, and some people got seasick before the boat even left the shore. Since five groups were boarding in order, there was quite a bit of waiting time, and ultimately, many people ended up feeling sick 💦.

I managed to be okay because I skipped breakfast and took motion sickness medication. Watching the first group go up helped me understand what to expect, so it wasn't too scary, and while going up, there was no swaying, which felt nice!

However, before descending, you are dropped close to the water's surface, so your clothes might get wet.

ホノルルマラソンの2日後に体験しましたが、あいにくの天気で波が高く、ボートが沖に出るまでに船酔いする方もいました。5組が順に上がるので待ち時間も結構あり、最終的に船酔い者続出となりました💦
私は朝食を控え、酔い止めも服用したため何とか大丈夫でしたが。
上に上がるのは一組目の方を見れば要領がわかるのでそれほど怖くなく、上がっている間は揺れもないので気持ちがいいです！
降りる前に海面スレスレまで落とされるので服が濡れる場合ありです。

When I said I was a beginner, the crew kindly taught me. Maybe it was because I was sleep-deprived from the night before, but I started to feel unwell. The captain gave me ginger candy, and after I sucked on it, I felt better. I didn't catch any fish, but I enjoyed the beautiful scenery. There was also a small child, around elementary school age, who participated and had a great time.

初心者だと言ったらクルーが丁寧に教えてくれました。前日の寝不足が響いたのか、気分が悪くなってしまいました。キャプテンがジンジャーの飴をくれました。それをなめたら、回復。釣れなかったけどいい景色を堪能しました。小学校低学年くらいの小さな子も参加していてたのしんでいました。

This was our second family trip to Hawaii, and while we were debating what activities to do, we found this one. After checking with the kids, they seemed excited, so we decided to sign up. Unfortunately, it was cloudy on the day of our activity, but we had a great time nonetheless. My eldest son, who is not fond of heights, said it was a bit scary, but my daughter and younger son, who is in elementary school, loved it and wanted to do it again.

I thought I would feel more scared when going up, but I ascended smoothly and didn't feel scared at all. It was a great opportunity to see Waikiki Beach and Diamond Head from the ocean direction, something I had never experienced before.

We were also lucky enough to see whales from the boat. My eldest son was right above them, so he got to see the whales from the sky.

The staff were kind, and we were able to enjoy the experience thoroughly.

2回目の家族ハワイ旅行であり、今回は何のアクティビティをしようかと悩んでいたところ、こちらを見つけました。子供達に確認をとり、楽しそうということで、申し込みをしました。当日はあいにくの曇りでしたが、とても楽しむことができました。高いところが苦手な長男はちょっと怖かったと言っていましたが、長女、小学生の次男はまたやりたい。ととても気に入っていました。
私も上に上がる時にもっと怖いかと思いましたが、スムーズに上がっていき、全く怖さは感じませんでした。海の方角からのワイキキビーチや、ダイヤモンドヘッドを見る機会は今までなかったため、とても良かったです。
今回運良く、ボートから鯨を見ることもできました。長男はちょうど上にいた為、空から鯨の様子を見れたということです。
スタッフの方も優しく、楽しんで体験することができました。

The staff was very kind, and they were friendly and funny, which made for a great experience. My 6-year-old child also participated and had a lot of fun. I would like to request their services again when I come next time.

とても親切な対応、優しくて面白いスタッフさん達でとても良い体験ができました。6歳の子供も参加して楽しんでました。また今度も来た時はお願いしたいです。

Under the blue sky, I was able to experience the best SUP yoga with very little wave action. I was able to do various poses, but I ended up falling during the final tree pose 💦. The meeting place was hard to find, and I got lost, but I had a great time and I'm glad I participated.

青空の下、波も余りなく最高のsupヨガを体験できました。色々なポーズができたけれど、最後の立木のポーズではジャポンしてしまった💦
集合場所がわかりにくく迷いましたが、
楽しくでき参加して良かったです。

Convenient, smooth, friendly staff. Easy to book and reserve. Perfect way to start your morning on this sunrise cruise

The couple enjoyed canoeing together, and even the wife, who can't swim, had a great time snorkeling in the sea! The tour participants helped each other with getting on and off the canoe and stand-up paddleboarding, creating a lively atmosphere that transcended national borders.

夫婦でカヌーに乗ったり、泳げない妻もシュノーケリングで海を満喫！ツアー者同士でカヌーやサップの乗り降り等で助け合いながら、国を超えて大いに盛り上がりました。

The parasailing at a height of 150 cm was incredibly fun. The local staff were also unique in their approach, making the experience very enjoyable and friendly.

高さ150cmのパラセイリングがめちゃくちゃ楽しかった。現地スタッフの対応もユニークもあり、とても楽しく親切だった。

I went with my grandchild. The weather wasn't great, and the sea in January was cold. There was some rocking, and just when my first grader started to feel a little seasick, we spotted a whale, which was incredibly exciting!

The staff had a wonderful atmosphere. I only had a card with me, but I ordered juice anyway... However, they responded with such kindness and excellent service that I want to give back next time.

孫と2人で乗りました。天気がイマイチで1月の海は寒かったです。揺れもあり小1の孫が少し酔い出した頃にくじらが見えて大感動！

スタッフの人の雰囲気がすごく良かった。
カードしか持っていなかったのに、
ジュース頼んじゃって…でもきちんと優しい素晴らしい対応してくれたから、次はお返しがしたいくらいです。

We participated in a tour that included a shuttle service to Hanauma Bay and a snorkeling set, with three people including a 12-year-old child. The pickup time was early in the morning. It was still dark outside, and I was worried about being out so early, but shortly after arriving, dawn broke. We were able to see a wonderful sunrise, which was the perfect start to the day.

Snorkeling was first thing in the morning, and there were plenty of fish. Although there were times during the day when it was cloudy, it didn't matter, and we still had a great time seeing lots of fish.

On this day, there were no other Japanese participants in the tour besides us. However, that wasn't an issue at all.

Additionally, we could borrow life jackets on the spot by asking the tour staff. Please note that these are cash only.

We considered renting a car to get there, but I think it was better to avoid the hassle of reservations and enjoy the convenience.

I would definitely like to participate in this tour again.

ハナウマベイシャトルサービスシュノーケルセットのツアーに、12歳の子供を含む３人で参加。
ピックアップの時間は早朝。
まだ外は暗く、こんなに朝早く？と心配になりましたが、到着して間もなく夜明け。素晴らしい朝焼けを見る事ができて、最高の一日のスタートでした。

シュノーケリングも朝イチで、魚が沢山いました。日中曇りになる時間も有りましたが、
それでも問題なく、沢山のお魚を見ることができて楽しかったです。

ツアーは、この日は、日本人は私達以外いませんでした。だからといって問題はないです。

また、ライフジャケットも、ツアーの方に言えばその場で借りる事ができました。
これらは、現金のみになります。

レンタカーを借りて行く事も考えましたが、
便利さと、予約などの手間が省けてよかったと思ってます。

また、参加したいツアーです。

We participated as a family of three, and the experience of looking down at the city and the sea from such a high place was refreshing. We were very satisfied. Since the photos didn't turn out well, it might be better not to ask for them.

家族3人で参加しましたが、遥か高いところから街や海を眺める体験は爽快でした。大満足です。写真はちゃんと撮れているのないので、頼まない方がいいかも。