Reviewed by: Virgibell
A great location to view the Waikiki fireworks at midnight to ring in the New Year. However, do not attempt if you get sea sick easily, no matter how many Dramamine you take! 3/4 of the guests got sea sick last night. Rough waters = sea sick.
The food and dessert was great. We had a nice size steak, and a nice lobster. Dessert was good too.
The hula show was nice. There was a nice singer and a sax player too.
The lady who played the ukulele was nice, but could have played more. There were times w no music at all.
I recommend this, but not with bad weather. We took a chance because we booked this trip for New Year’s Eve, but will not do it again if rough waters are out n about.
| Rating: | |
|---|---|
| Packages: | Celebration Dinner Package, Live Jazz & Hula Show |
| Attended as: | Families |
| Posted on: | 2022/01/02 |
| Activity Date: | 2021/12/31 |
Reviewed by: かっくん
Unfortunately, the weather on the day was not great, so the event was held indoors. However, the spacious indoor setting was not a problem at all. We enjoyed the welcome drinks, additional drinks, and the food thoroughly, and the main show, despite being hosted in English, was moving. The price is a bit on the higher side, but I believe the experience is worth it.
当日はあいにくの天気で室内での開催となりました。
開放感のある室内でしたので全く問題ありません。
ウエルカムドリンクも追加のドリンクも、料理も十分楽しめ、メインのショーも英語のMCながら感動しました。
若干価格が高めですが、体験の価値ありだと思います。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2020/02/02 |
| Activity Date: | 2020/01/13 |
Reviewed by: とんぼ
Neither Presley nor Michael resembled each other at all, and they didn't entertain me. The entire show was not interesting. New Year's Night was ruined.
プレスリーも、マイケルも全く似ていないし 楽しませてくれない。
ショー全体が 面白くなかった。ニューイヤーナイトが台無しでした。
| Rating: | |
|---|---|
| Packages: | VIPコースディナー&ショー<ステージサイドプレミア席> |
| Attended as: | Families |
| Posted on: | 2020/01/27 |
| Activity Date: | 2019/12/31 |
Reviewed by: にっこり
We used this for our honeymoon!
The view, the food, and the show were all amazing.
The service and atmosphere were wonderful, and I was truly moved.
During the countdown moment, we celebrated with fireworks over Waikiki Beach,
blowing our vuvuzelas on the deck with everyone,
Happy New Year!
I will cherish the photos you took of us at the table.
I apologize for the inconvenience caused by the last-minute change in transportation,
but I am grateful for your kind and sincere response.
Thank you for the best memory of a lifetime! ♡
新婚旅行で利用させていただきました!
眺めもお料理もショーも最高
サービスも雰囲気もよくて感動しました
カウントダウンの瞬間は
ワイキキビーチに上がる花火と一緒に
デッキでみなさんとブブセラ鳴らして
ハッピーニューイヤー!
テーブルを周って撮って頂いた写真も
大切にしますね
直前に送迎の変更でご迷惑をおかけいたしましたが
ご親切に真摯に対応していただいて
感謝感激です
一生に一度の最高の思い出を
ありがとうございました♡泣
Thank you very much for joining our cruise. We are truly delighted that you enjoyed your special honeymoon and countdown with us. Please do come back for your wedding anniversary or other special occasions. All of our staff look forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございます。
大切なハネムーン、そしてカウントダウンを私共とお楽しみ頂けました様で大変嬉しく思います。
是非またご結婚記念日などにお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3コースディナーとポリネシアンショー |
| Attended as: | Couples |
| Posted on: | 2020/01/25 |
| Activity Date: | 2019/12/31 |
Reviewed by: えりん
The seats were at the edge, so I couldn't see the stage very well. It was a round table for eight, but the seats inside the table were free seating, so it's a good idea to arrive early. It felt more like a show centered around hula rather than a hula show. Since it was held inside a building, I couldn't feel the atmosphere of Hawaii. I was disappointed that I couldn't use all three drink tickets, but the food was very delicious.
席は端でしたので、ステージはよく見えずでした。
円卓8名席でしたが、円卓内は自由席なので、早めに行くといいですね。
フラショーというより、フラ中心のショーという感じでした。
建物内の開催だったので、ハワイという雰囲気は感じられずでした。
ドリンクチケット3枚を使いきれず残念でしたが、食事はとても美味しかったです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2020/01/11 |
| Activity Date: | 2019/12/16 |
Reviewed by: Ryo
We were seated at a central window table. There was a leak from the ceiling (it was a sunny day).
Right after we started our meal, water droplets began falling onto our food and clothes. Our clothes were ruined, and of course, we couldn't eat. Three groups, including us, totaling eight people, faced this unfortunate situation.
Everyone was quite mature about it; no one got angry or excited. Instead, there were wry smiles of disbelief. But the mood definitely plummeted! It took a long time for them to respond, and as the countdown approached, we were finally moved to a new table and given food near the dimly lit back of the ship, close to the door leading outside the cabin.
We were looked at with puzzled expressions by other guests. We couldn't see the show in front of us, and our appetite had already vanished.
Despite splurging on a good seat, it turned into the worst countdown that I will remember for a lifetime. Of course, the captain did offer an apology...
中央の窓際席でした。天井より水漏れあり。(当日は晴天でした。)
食事開始早々に水滴が料理や洋服に落ちてきました。
洋服は台無しだし、食事はもちろん食べられません。
我々を含め3組8名の方が災難にあいました。
流石に皆さん大人です。切れて興奮する方はいませんでした。逆に呆れて苦笑い。でも気分は大盛り下がり!
対応に時間がかかりカウントダウンが近くなってようやく新しい席と料理が薄暗い船後部の通路・キャビン外に出るドア付近に設定されました。
他のお客さんに怪訝そうな目で見られました。
前方でのショウも見れませんし、すでに食欲はなくなっていました。
奮発していい席を取ったのに、一生記憶に残る最悪のカウントダウンになりました。
もちろん、キャプテンのお詫びの言葉はありましたが・・・
Thank you for using Star of Honolulu. We sincerely apologize for the inconvenience that occurred. We are deeply saddened that an unfortunate event took place during your New Year's Eve party. We will share your valuable feedback with everyone as we strive for improvement in the future.
この度はスターオフホノルルをご利用いただきありがとうございました。また、不手際があったことを心よりお詫び申し上げます。せっかくの大晦日・新年のパーティに不運なことが起きてしまい、心を痛めております。頂いた貴重なご意見は今後の完全に向けて皆で共有し、努力してまいる所存です。
| Rating: | |
|---|---|
| Packages: | 4コースとジャズライブ(最上階デックのプライベートテーブル確約) |
| Attended as: | Couples |
| Posted on: | 2020/01/08 |
| Activity Date: | 2019/12/31 |
Reviewed by: よし&みき
This year, I went to Hawaii for the first time for a countdown party on the ocean!
The ship was so big, I wondered how many people could fit on it!
As soon as we boarded, we were served champagne, and the full-course meal along with the bottle of wine was absolutely delicious.
Finally! We went out on the deck for the countdown: 3, 2, 1.
HAPPY NEW YEAR!
The fireworks were amazing, and I was so moved that I cried.
It became a wonderful memory.
I want to spend the end of the year on a dinner cruise in Hawaii again!
今年はハワイ(^^♪
初めて、海の上でのカウントダウンパーティー(#^.^#)
すごい大きな船で、何名乗るの~?!
ってくらい大きな船でした。
乗船してすぐ、シャンパンをいただき、
お料理のフルコース、ボトルワインまで、最高に美味しかったです(^^♪
いよいよ! デッキに出てカウントダウン 3.2.1.
HAPPYNEWEAR
花火が最高 感激で涙が出ました(#^^#)
素敵な思い出になりました♡
また、年末はハワイのディナークルーズで過ごしたいです(^^♪
Thank you for using Star of Honolulu. We sincerely hope that your New Year's Eve and New Year party will be a memorable occasion. We also look forward to welcoming you back on board when you visit Hawaii again. Our entire staff will continue to strive for improvements leading up to that day. Thank you very much.
この度はスターオフホノルルをご利用いただきありがとうございます。大晦日・新年のパーティが記念に残ることを心より祈っております。また、ハワイにお越しの際には、ぜひ再乗船していただきることを願っております。その日に向けて、スタッフ一同より改善に向けて努力してまいります。本当にありがとうございました。
| Rating: | |
|---|---|
| Packages: | 5コースとジャズライブ(プライベートテーブル確約) |
| Attended as: | Couples |
| Posted on: | 2020/01/07 |
| Activity Date: | 2019/12/31 |
Reviewed by: RYO
The fireworks up close from the boat were amazing, but the strong rocking made it difficult to enjoy the unlimited champagne I was tempted by. I wouldn't recommend it unless you're someone who can handle the boat well.
船から間近の花火は最高でしたがかなりの揺れでシャンパン飲み放題につられて参加したけど飲めなかった。よっぽど船に強い人でなければおすすめできないと思います。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2020/01/06 |
| Activity Date: | 2019/12/31 |
Reviewed by: Chief
Outstanding experience, The cruise was great and the crew was awesome as well. Outstanding job by Captain John and Poncho and the other guy (Sorry).
| Rating: | |
|---|---|
| Packages: | 2024 Waikiki New Year's Eve Catamaran Sail |
| Attended as: | Couples |
| Posted on: | 2020/01/05 |
| Activity Date: | 2019/12/31 |
Reviewed by: どんぱち
It was the countdown I was expecting.
I had a great time.
The food was decent.
One bottle of wine for two people was too much. While we did get a window seat as promised, it was disappointing that we couldn't see the stage.
期待していたとおりのカウントダウンでした。
楽しかったです。
料理もまずまず。
ワイン2人に一本は多すぎでした。窓際確約もそのとおりでしたが、ステージが見えなかったのは残念でした。
Thank you very much for joining our cruise this time. Please come back to countdown with us again.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
是非また私共と共にカウントダウンをしにいらしてください。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3コースディナーとポリネシアンショー |
| Attended as: | Families |
| Posted on: | 2020/01/04 |
| Activity Date: | 2019/12/31 |
Reviewed by: Deb
Some confusion about checkin but bus was timely picking us up and dropping us off at our hotel It was magical seeing the fireworks from out at sea. I’ve seen them many time on the beach. Definitely starting a tradition. Happy New Year. Welcome to 2020
Thank you for choosing to start you New Year on Makani Catamaran!
| Rating: | |
|---|---|
| Packages: | 2024 Waikiki New Year's Eve Catamaran Sail |
| Attended as: | Friends |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/31 |
Reviewed by: Kindosan
This family trip was all about enjoying the classic experiences of Japan. This show was the best among them. The buffet was decent, overall good. The professional show was impressive. The location with the sunset over the ocean as a backdrop was also nice. My wife and daughter were taking lots of photos.
今回の家族旅行は日本人定番を楽しむことに。このショーはその中でも一番よかった。ブッフェは可もなく不可もなく総じて良かった。プロのショーは見ごたえもある。夕日の海が背景となるロケーションもいい。妻と娘は写真を撮りまくっていた。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/26 |
Reviewed by: おかん
We arrived at the boarding area by bus from the hotel and waited for 40 minutes, thinking we were ready to board. However, we were told to check in at the entrance of the ship! We hurried off the boat to the counter, showed our voucher, and checked in. After receiving our card, we boarded again. By that time, all the good seats were taken, and the only available spots were in a narrow area where we felt like we might fall every time the ship swayed. There were about a third of us in similar situations. The bus driver didn’t provide any explanation, it wasn’t mentioned on the voucher, and we didn’t realize it during the 40-minute wait. Hmm, the tour had a great view of the fireworks and was fantastic, but I wish there had been a bit more explanation beforehand.
ホテルからバスの迎えで乗船場へつき、40分まち、さあ乗船開始と思いきや、船の乗り口でチェックインしてくれと!慌てて船を降りてカウンターにゆき、バウチャを見せてチェックインしました。カードをもらい再度乗船。すでに良い席は全て埋まり通路のようなところで船の揺れるたびこけそうになるところしか空いてませんでした。私たちのような方は三分の1くらいおりました。バスの運転手からも説明なし、バウチャにも書いてなく、40分待ってる間も気がつきませんでした。うーん、ツアーは花火もよく見えて最高でしたが事前の説明がもう少し欲しかったかなぁ。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/31 |
Reviewed by: TOMY
I took the New Year's Eve cruise on December 31st. The ship rocked quite a bit.
I didn't expect it to sway that much. I took some motion sickness medication, which helped a little.
12/31の年越しクルーズを利用しました。
かなり船が揺れた。
あそこまで揺れるとは想定してなかったです。
酔い止め薬を飲んで少し楽になりましたが。
Thank you very much for joining our cruise.
We are very sorry to hear that you could not fully enjoy the experience due to seasickness.
If you have another opportunity, we hope you will enjoy it next time.
All of our staff are looking forward to welcoming you again.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
船酔いの為十分にお楽しみ頂く事が出来ず、大変残念に思います。
またの機会がございましたら、次回は是非お楽しみ頂ければと思います。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 4コースとジャズライブ(最上階デックのプライベートテーブル確約) |
| Attended as: | Couples |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/31 |
Reviewed by: aik
I was able to welcome the New Year joyfully. It was a fun memory. Thank you very much. The buffet was delicious, and it was helpful that there was juice for those who couldn't drink champagne.
楽しく新年を迎えることができました。
楽しい思い出です。ありがとうございました。
ブッフェも美味しくて、シャンパンが飲めない人のためにジュースがあって助かりました。
Thank you very much for participating in the Rockafella Show. We are very pleased that you were able to welcome the New Year in a fun way.
All of our staff look forward to your next visit.
Reservation Department
この度、ロッカフラショーにご参加頂き、誠に有難うございます。楽しく新年をお迎え頂けて大変嬉しく思っております。
皆様のまたのお越しをスタッフ一同でお待ちしております。
予約課
| Rating: | |
|---|---|
| Packages: | オリジナル ワイキキルアウビュッフェ&ショー<プレミア席> |
| Attended as: | Families |
| Posted on: | 2020/01/03 |
| Activity Date: | 2019/12/31 |
Reviewed by: saaya
Not only the countdown fireworks, but the night view and starry sky are also very beautiful and enjoyable! Since there aren't too many participants, we were able to sit back and enjoy it leisurely.
カウントダウン花火だけでなく、夜景や、星空もとっても綺麗で、楽しめます!参加人数もそんなに多くないので、ゆっくり座って楽しめました。
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2020/01/01 |
| Activity Date: | 2019/12/31 |
Reviewed by: hdtk21
The venue facing the beach had a perfect atmosphere with the ambiance of the setting beach and the area illuminated by the bonfire. The food was delicious, and it was completely different from the luau I experienced at another hotel, which was very nice.
Thanks to choosing the premium seats and arriving early, I was able to enjoy the show from the front row. If you arrive late, you might end up with seats further back, so I recommend arriving at the designated time.
ビーチに面した会場で、暮れゆくビーチの雰囲気やかがり火で照らされた会場など、雰囲気も満点でした。
また、料理もおいしく、以前ほかのホテルで経験したルアウとは全く異なり、とても良かったです。
特にプレミア席にしたおかげ&早めに会場に到着したおかげで最前列で鑑賞することができました。
遅くに到着すると、少し後ろの席になりそうでしたので、決められた時間には到着することをお勧めします。
| Rating: | |
|---|---|
| Packages: | 前列席確約プラン |
| Attended as: | Friends |
| Posted on: | 2019/12/11 |
| Activity Date: | 2019/09/19 |
Reviewed by: 太陽と月
I had a wonderful time enjoying the buffet dinner and a lovely show at the Royal Hawaiian in a relaxed atmosphere. Thank you very much.
ロイヤルハワイアンでの
バイキング方式によるディナーと
素敵なショータイムで落ち着いた空間で
素敵な楽しい時間を過ごすことができました。
ありがとうございました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2019/11/16 |
| Activity Date: | 2019/11/14 |
Reviewed by: ぴーさん
When I arrived at the venue, I learned that due to the weather forecast predicting rain, the meal would be indoors. The sky didn't seem like it would rain, so my excitement dropped significantly from the start.
However, the luau became enjoyable as it progressed, and I was glad I participated. The hula dance performed solo by one of the dancers was truly beautiful! It was my first time being moved by hula. I would love to see that dancer's hula again.
The food was good. So, I decided to try breakfast at Surf Lanai later, but that was not as great...
Initially, I planned to make a reservation through the hotel’s website, but it stated that there would be no performance on the Thursday during my stay. I tried booking through Veltra, and it went smoothly. Just to be sure, I inquired and they confirmed that the hotel’s website was incorrect. I appreciated their quick response.
会場に行くと、天気予報が雨なので室内での食事との事。降りそうもない空だったので、スタートからテンションがかなり下がりました。
ただ、途中からルアウが楽しくなってきたので、参加して良かったと思いました。特にソロで踊られた方のフラダンスが本当に美しかった! 始めてフラで感動しました。あの方のフラはもう一度観たいです。
お料理のお味は良かったです。なので、後日サーフラナイで朝食を頂いてみましたが、それはあまり…。
始めホテルのHPから予約するつもりでしたが、私が滞在中の木曜は休演と掲載されていました。試しにベルトラさんから予約をしたらすんなり完了。念のためお尋ねしたら確認を取って下さり、結局、ホテルのHPが誤っていたとの回答でした。迅速に対応頂いて助かりました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2019/11/13 |
| Activity Date: | 2019/10/31 |
Reviewed by: サクラサク
Upon entering the restaurant, I received a cute headpiece that made me feel like a princess. We were also served a bottle of sparkling wine and enjoyed various cocktails. The food was delicious as well. We were able to enjoy live music and Hawaiian dance too. It became a wonderful memory for New Year's Eve!
レストランに入るとかわいいかぶり物を頂き,気持ちはお姫様気分,スパークリングワインもボトルでサービスされ,他にカクテルも楽しみました。お料理も美味しかったです。ライブ演奏,またハワイアンダンスも楽しめました。
年越しの良い思い出になりました!
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed it. Please come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
お楽しみ頂けました様で大変嬉しく思います。
是非またお越し下さい。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Attended as: | Families |
| Posted on: | 2019/11/09 |
Reviewed by: HIRO-YU
I sat in the second row from the front and watched the show while eating the food. The food was more delicious than I expected, and I enjoyed the show to the point of being moved. I'm glad I participated.
前から2列目の席に座り、料理を食べながらショーを見てました。
思っていたよりも 料理は美味しいし ショーも感動するくらい楽しめました。
参加して良かったです。
| Rating: | |
|---|---|
| Packages: | 前列席確約プラン |
| Attended as: | Couples |
| Posted on: | 2019/06/18 |
| Activity Date: | 2019/06/13 |
Reviewed by: yosuke
Perhaps due to the large number of attendees, the weather was not particularly bad, but the event was held in an indoor facility adjacent to the outdoor venue. However, the indoor space was equipped with better lighting and facilities, which made the show even more enjoyable than it might have been outdoors.
Additionally, the fire dance was performed in a small courtyard area just outside the indoor venue. We were able to stand up from our seats and surround the performers, allowing us to see them up close and truly enjoy the experience.
人数が多かった為か、特に天候は悪くなかったのですが屋外会場でなく隣接する室内施設での開催でした。
ただ、屋内の方がライトアップ設備等が充実しており、むしろ屋外よりもショーを楽しめたのでは、と思っています。
また、ファイアーダンスのみは室内から少しだけ出た中庭のような場所で行われ、席から立って演者を囲む形で見学するのですが、とても近くで見ることが出来、楽しむことが出来ました。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2019/06/06 |
| Activity Date: | 2019/05/30 |
Reviewed by: ちょろぺい
I thought it was a bit expensive, but the show was impressive, the location was great, and the food was really delicious. The male dancers were cool!
I opted for the premium plan, but I don't think there was much difference in viewing the show. It was more about being able to eat first at the buffet. I'm not sure about the standard seats, but the seats at the very back were arranged as round tables for 5-6 people, and you could see the stage directly, so that might have been better. The show is conducted in English, but there was someone who explained the process of making clothes from tree bark in Japanese.
ちょっと高いかなと思っていましたが、ショーは見ごたえがあり、ロケーションがよくて、食事もすごく美味しかったです。
メンズのダンサーがかっこよかったですよ~
プレミアムプランにしていましたが、ショーの観覧にはあまり差はなかったと思います。どちらかというと、食事(ビュッフェ)が先に食べられるということだけかな。スタンダード席かどうかわかりませんが、一番後方の席が5-6人の丸テーブルになっていて、正面にステージが見られるので、そのほうが良かったかな。
ショーは英語で行われますが、その前の木の皮から服を作る工程については、日本語での説明をしてくれるひとがいました。
| Rating: | |
|---|---|
| Packages: | 前列席確約プラン |
| Attended as: | Families |
| Posted on: | 2019/04/20 |
| Activity Date: | 2019/04/11 |
Reviewed by: ltarumi501
Dinner was late, but it was delicious and I finished it all. Around 11:50 PM, everyone started moving upstairs for the countdown. It was an amazing atmosphere, different from the countdowns in Japan. The fireworks were beautiful and I could see them well as they went off right in front of me. I'm glad I participated since it was a New Year's Eve special event!
ディナーの時間は遅いですが美味しく完食しました。23時50分ころからカウントダウンのため、みんな上階へ移動し始めます。日本でのカウントダウンとは違ったすごい盛り上がりでした。花火はとてもきれいで目の前で上がるのでよく見れました。大晦日限定なので参加して良かったと思います!
Thank you very much for joining our cruise. We are very pleased to hear that you enjoyed the countdown cruise. Please come again. All of our staff are looking forward to welcoming you back.
Star of Honolulu
この度は私共のクルーズにお越し頂き誠に有難うございました。
カウントダウンのクルーズをお楽しみ頂けました様で大変嬉しく思います。
是非またお越しください。
スタッフ一同お待ち申し上げております。
スターオブホノルル
| Rating: | |
|---|---|
| Packages: | 3コースディナーとポリネシアンショー |
| Attended as: | Families |
| Posted on: | 2019/01/13 |
| Activity Date: | 2018/12/31 |
Reviewed by: Peanuts Club
It was by chance that I had a window seat at the bow of the ship, so I could see outside very well. However, it was a windy day, so the rocking was quite intense. The food was also very delicious, especially the thick beef, which was particularly tasty.
たまたまなのか、船首の窓際席だったので、外が良く見えた。ただ、風が強い日だったので揺れも最高だった。料理もとても美味しく、特に厚めのビーフは特に美味しかった。
Thank you very much for boarding with us this time. We sincerely look forward to welcoming you aboard again when you visit Hawaii.
この度はご乗船頂きまして、誠に有難うございます。またハワイにお越しの際には、ご乗船頂けますよう、スタッフ一同心よりお待ち申し上げます。
| Rating: | |
|---|---|
| Packages: | 5コースとジャズライブ(プライベートテーブル確約) |
| Attended as: | Couples |
| Posted on: | 2019/01/07 |
| Activity Date: | 2018/12/31 |
Reviewed by: haru
If you don't understand English to some extent, the enjoyment is halved. I couldn't enjoy it much and ended up dozing off. I paid a high price for the premium seats, but although it was described as the front row or second row, my seat was in the middle of the venue and far from the stage. The buffet was delicious.
英語がある程度わからないと楽しさ半減です。
あまり楽しめず居眠りしてました。
プレミア席で髙いお金を払いましたが、最前列か2列目と説明書がありましたが、席も全体の中程で舞台からは距離がありました。
ビュッフェは美味しかったです。
| Rating: | |
|---|---|
| Packages: | 前列席確約プラン |
| Attended as: | Couples |
| Posted on: | 2018/11/07 |
| Activity Date: | 2018/05/03 |
Reviewed by: じゅんちゃん
I made a reservation for a premium seat to remember my last night in Hawaii. The show was very impressive, but it was difficult to understand because the MC spoke in English. The food had a wide variety, and I was satisfied with that.
However, there was one point that I was not happy about. Even though we took the front row table, the staff asked us in English to give it up to a couple who arrived later, and they forcibly took the seat of my 3-year-old grandchild. Despite having paid for my grandchild's ticket, they suggested that he sit on his parent's lap, which I found unacceptable. I went to speak to another staff member in broken English.
In the end, thanks to the consideration of other staff, the people sitting next to our family moved over, allowing my grandchild to have a seat. However, the staff's insistence and the language barrier turned my last night in Hawaii into a bitter memory. I feel regretful that I couldn't speak English fluently.
ハワイ最後の夜を思い出にとプラミアム席で予約しました。
ショーは大変見応えがありましたが、MCの方が英語だったので理解しにくかったです。食事は、種類が多く満足でした。
しかし、納得いかなかった点が1点、テーブルの最前列を取ったにも関わらず、会場のスタッフの方から英語で後から来たカップルに譲るように言われ、3歳児の孫の席を強引に取られてしまいました。孫の料金も支払ったにも関わらず、親の膝の上にと言っているようで納得いかず他のスタッフの方に片言の英語で言いに行きました。
結局、他のスタッフの計らいで私たち家族の隣にいた人たちにずれてもらった為、孫も席に座ることができましたが、会場のスタッフの方の強引さと言葉の壁にハワイ最後の夜が苦い思い出になってしまいました。英語が流暢に話せたらと悔しい気持ちです。
| Rating: | |
|---|---|
| Packages: | 前列席確約プラン |
| Attended as: | Families with Young Children |
| Posted on: | 2018/09/20 |
| Activity Date: | 2018/09/17 |
Reviewed by: HIROKI
I was seated at the back of the standard section, but there were many people from other countries, and I couldn't say that the conversation was lively at the same table with people from America and Australia. The luau was wonderful, especially the final fire dance, which was spectacular. The food was just okay. I'm glad I was able to participate.
スタンダード席の後方の方でしたが、他国からの方も多く、アメリカ、オーストラリアからの方と同じテーブルで、会話は弾んだと言えませんでした。
ルアウは素晴らしく、特にラストのファイアーダンスは圧巻でした。
料理はまあまあでした。参加できてよかったです。
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Couples |
| Posted on: | 2018/09/02 |
| Activity Date: | 2017/10/26 |
Reviewed by: ぽんぽこ
We participated as a family.
The show had various types, including performances for men only, women only, modern styles, and introductions to Hawaiian royalty, so we were never bored. It was a bit amusing to see the same dancers come out multiple times in different costumes. According to a hula expert in our group, the level of hula was also very high.
The food was delicious, but when we were leisurely eating, they started clearing things away around 7 PM. (I wanted a second helping of watermelon...)
There were times when the timing of the table attendant didn't match up with our drink orders, but their service was very pleasant.
However, I felt the price was a bit high...?
家族で参加しました。
ショーは男性のみ、女性のみ、現代的なもの、ハワイの王族の紹介など何種類もあり、飽きることはありませんでした。同じダンサーが衣装を変えて何度も出てくるのはちょっと笑ってしまいました。同行のフラ経験者によると、フラのレベルも非常に高かったようです。
食事はおいしかったのですが、のんびり食べていると7時を過ぎた頃に片づけられてしまいました。(スイカのおかわりしたかった・・・)
テーブル担当のおじさんの来るタイミングがドリンク注文と合わなかったこともあったけど、対応はとても感じよかったです。
ただ、お値段はちょっと高かったかな・・・?
| Rating: | |
|---|---|
| Packages: | 基本プラン |
| Attended as: | Families |
| Posted on: | 2018/08/25 |
| Activity Date: | 2018/08/13 |
Reviewed by: haru
I booked a premium seat. Due to bad weather, the show was indoors, and the seat I was assigned was at the very end of a table among several in front of the stage, facing away from the stage at the back of a long table. It was neither the front row nor the second row as stated in the premium seat plan. There were also some troubles, and I couldn't enjoy it at all. The content of the show and the staff's response were also lacking. I might have had too high expectations just because it was at the Royal Hawaiian. After returning home, I contacted Veltra about the day's events, and they provided a discount refund. Veltra's response was quick and very good, which gave me peace of mind. Next time, I will book another Hawaiian show.
プレミア席で申し込みました。
天候が悪く屋内でのショーで、案内された席は、ステージ前に何列かあるテーブルのうち一番端のテーブルで、長テーブルの一番後ろのステージに背を向けた席でした。
プレミア席プランに記載されている最前列でも2列目でもありませんでした。
トラブルもあり全然楽しめませんでした。
ショーの内容もスタッフ対応もいまいちです。
ロイヤルハワイアンだからと期待しすぎていたのかもしれません。
帰国後、当日の内容をVeltraへ連絡したら料金の値引き返金をしてもらえました。
Veltraの対応は迅速でとてもよく、安心できました。
次回は他のハワイアンショーを予約します。
| Rating: | |
|---|---|
| Attended as: | Couples |
| Posted on: | 2018/07/11 |
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Thank you very much for visiting us. We appreciate your valuable feedback. We would like to work on improvements as a team moving forward. We sincerely apologize for any discomfort we may have caused.
この度はご来場頂き、誠に有難うございます。貴重なご意見、有難うございます。今後の課題として、スタッフ全員で改善に取り組みたいと思います。ご気分を害してしまい、本当に申し訳ございませんでした。